Hello everybody,
I got a strange problem occuring only in a certain situation. In order to explain better, have a concrete example here:
I write a message in Whatsapp or Threema. Then I lock the phone by closing the flip cover: The screen then shows the clock from "Asus Flip Cover" and turns off after 5 seconds. So far so good. Now: When I get a message, I hear the notification sound. I open the flip cover and... the notification immediately disappears. So sometimes I miss important messanges, just because of this bug.
At first I thought that it is a third party app that is responsible for this strange behaviour. But yesterday I did a reset of the entire phone via the settings app and didn't even use a backup to restore it. The bug reappeared.
Apparently nobody else is encountering this bug, so before sending the phone back I thought that maybe someone has an idea or even solution for me. The phone is the ZE551ML (not rooted or unlocked) and yesterday I also installed the new firmware (.59); the bug was there since I got the phone, but as I said: I thought it is a third party app that is responsible for this behaviour and I had no time to reset it earlier because of exams and stuff... Is there another way to reset the phone? Maybe a better one than the one over the settings app?
Sincerely,
Christophe
Is autostart denying these apps from automatically starting? By default it denies all apps. D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Is your lockscreen set to show notifications?
Hi rlaw,
rlaw said:
Is autostart denying these apps from automatically starting? By default it denies all apps.
Click to expand...
Click to collapse
WhatsApp and Threema are both allowed to auto-start. I remember that I had to set both of them to "allow".
rlaw said:
D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Click to expand...
Click to collapse
Battery mode is set to "Performance mode".
rlaw said:
Is your lockscreen set to show notifications?
Click to expand...
Click to collapse
The following are my settings under "Settings" -> "Sound & notification":
When device is locked: Show all notification content
App notifications: Threema and Whatsapp have no special settings
Apply Material Design: OFF
Notification access: ASUS Launcher
I'm sorry you're experiencing this. I'm tagging ASUS employee @Tuanies hopefully he can provide further assistance. I'm out of ideas since you have already factory reset the phone.
Does this happen if you disable the flip cover features?
Tuanies said:
Does this happen if you disable the flip cover features?
Click to expand...
Click to collapse
You mean turning the entire Asus Cover View off? I just tried and the messages still disappear. Actually the screen turns on automatically, the lockscreen appears and they disappear within a second.
After the reset I even got the strange behaviour that messages arrive, sometimes, late or only when I open the specific app.
Do you have any notification filters set?
Tuanies said:
Do you have any notification filters set?
Click to expand...
Click to collapse
No.
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
yoshegg said:
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
Click to expand...
Click to collapse
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Tuanies said:
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Click to expand...
Click to collapse
What do you mean by "wipe"? Do you mean booting into recovery? As is mentionned above I did a reset via the settings of the phone. After this reset I only installed Threema and Whatsapp and the problem appeared again.
Does it happen before those two apps are installed?
Tuanies said:
Does it happen before those two apps are installed?
Click to expand...
Click to collapse
How should I know? The problem appears with messaging apps, so I can't test it without them.
a possible answer
I think I had the same problem after arbitrarily swiping or tapping the wrong response to use CM lock for Asus with the latest updated.
Google "Lock apps" function integrated with CM AppLock" to navigate to a possible hidden app setting preventing you from seeing notifications and uncheck "Hide notifcations... " under the "Options" heading on said page.
shortcut:
(App Drawer settings, lock apps, input pattern you chose, settings (upper right 3 dots), uncheck "Hide notification")
I now have all my notifications back that I allowed in other settings.
I hope this helps.
I tried to post the URL, but I haven't posted 10 times yet.
-Mike
Related
Hi!
After last actualization (off sense and camera) sometimes I can't lock it by pushing power bottom. After restart works. Anyone have a similar problem ?
LordPL said:
Hi!
After last actualization (off sense and camera) sometimes I can't lock it by pushing power bottom. After restart works. Anyone have a similar problem ?
Click to expand...
Click to collapse
Probably some App in the background is preventing the lock.
The only app working in the background is Eset and it's working all the time, while those problems are only from time to time.
LordPL said:
The only app working in the background is Eset and it's working all the time, while those problems are only from time to time.
Click to expand...
Click to collapse
When the problem occurs, take a look at Settings > Apps > Running (tab)
Similar issue...
webpatrick said:
Probably some App in the background is preventing the lock.
Click to expand...
Click to collapse
Hi,
I have a similar issue, seems to start happening when I enable storage encryption (My corporate mail server requires this to use ActiveSync - or I guess could be related to some other security setting that this forces - ActiveSync DeviceAdmin, PIN code, max time for screen lock and encryption).
Any suggestions I could look at?
Regards,
Cameron.
Backup everything you need..Try hard reset..And then see if problem is still there,I suggest you to try some custom rom..or use some RUU..
At first I thought I was the only one suffering from this annoyance, but then I saw this: https://www.youtube.com/watch?v=WgvTFu6UKJI
See, the problem is that whenever I send or receive a message, this icon pops up. At first I thought I was delusional, but then it repeatedly became clear that this was truly a bug. I managed to get a screenshot of it (which was really difficult considering that it only pops up for about half a second). I want to know if I anyone else has had this issue, and whether or not someone found a workaround from it popping up. Anyone at all?
Are you using Hangouts?
Nope! Stock everything, and unrooted. Using the HTC messaging app
hezirance said:
At first I thought I was the only one suffering from this annoyance, but then I saw this: https://www.youtube.com/watch?v=WgvTFu6UKJI
See, the problem is that whenever I send or receive a message, this icon pops up. At first I thought I was delusional, but then it repeatedly became clear that this was truly a bug. I managed to get a screenshot of it (which was really difficult considering that it only pops up for about half a second). I want to know if I anyone else has had this issue, and whether or not someone found a workaround from it popping up. Anyone at all?
Click to expand...
Click to collapse
Hey man I got the same thing going on. had this happening on stock and it still happens in any other stock sense 6 based rom that I have tried but I dont know what it is.
Technowhiteboi said:
Hey man I got the same thing going on. had this happening on stock and it still happens in any other stock sense 6 based rom that I have tried but I dont know what it is.
Click to expand...
Click to collapse
Probably Carrier IQ for some reason tracking your location. My LG G2 does the same thing.
hezirance said:
At first I thought I was the only one suffering from this annoyance, but then I saw this: https://www.youtube.com/watch?v=WgvTFu6UKJI
See, the problem is that whenever I send or receive a message, this icon pops up. At first I thought I was delusional, but then it repeatedly became clear that this was truly a bug. I managed to get a screenshot of it (which was really difficult considering that it only pops up for about half a second). I want to know if I anyone else has had this issue, and whether or not someone found a workaround from it popping up. Anyone at all?
Click to expand...
Click to collapse
This bothered me as well, but I have since gotten rid of it. Granted that you're rooted, you can download an Xposed module called NotifyClean. It listens for "notifications" in the status bar, and you have the option to disable them. Download/install/activate the module, turn on the listening feature, and send a message. When you go back into NotifyClean, you'll see "Data Usage". Select that, then select "Data usage is running". It should highlight the selection in red, and ultimately get rid of the little annoying icon that shows up for a split second.
It seems that I'm not the only one having an issue. Well hopefully there's a better work around for this because I don't plan rooting my phone for a long time! Flashing roms and tweaks could be addicting haha! Hopefully someone finds a better fix to hide this annoying notification!
hezirance said:
It seems that I'm not the only one having an issue. Well hopefully there's a better work around for this because I don't plan rooting my phone for a long time! Flashing roms and tweaks could be addicting haha! Hopefully someone finds a better fix to hide this annoying notification!
Click to expand...
Click to collapse
Yeah, take it from someone that flashed a ROM today and every mod/tweak I could find... it gets addicting. I spent 8 hours at my computer today going over various mods and personalizing my phone. Unfortunately, I can't think of anything to help with your issue that doesn't involve root. If you know what is causing the notification then you may be able to go into settings>apps>all and disable the offender?
My Beer Belly said:
Yeah, take it from someone that flashed a ROM today and every mod/tweak I could find... it gets addicting. I spent 8 hours at my computer today going over various mods and personalizing my phone. Unfortunately, I can't think of anything to help with your issue that doesn't involve root. If you know what is causing the notification then you may be able to go into settings>apps>all and disable the offender?
Click to expand...
Click to collapse
I managed to get a screenshot, and I checked what app was causing it but it was a system app called "Data Usage". Anyone know how to turn off data usage notifications? Turning off data usage alert doesn't help
This is normal behavior. While it shouldn't be popping up, its normal as in that it is what is done when a SMS/MMS is sent while on WiFi.
You can locate the app through Application Manager and tap it to Disable Notifications. This doesnt require root or anything.
Taking shots in the dark here, but there is a data usage section under wireless & networks in settings. In that menu there is a toggle for 'alert me about data usage'. You can then drag a slider up and down to set the cap for when your phone warns you about data usage. Maybe yours is dragged to the very bottom so it alerts you about any data usage?
Unlikely because it would show up during everything, but worth asking. Maybe just disabling the notification toggle would work. Also, does your carrier ship with specific software to monitor data usage? If so then check all of those apps settings to see if anything has any effect.
It doesn't matter whether or not the wifi is on, it still annoyingly pops up. I meant that you really can't disable notifications as it is a system app
My Beer Belly said:
Taking shots in the dark here, but there is a data usage section under wireless & networks in settings. In that menu there is a toggle for 'alert me about data usage'. You can then drag a slider up and down to set the cap for when your phone warns you about data usage. Maybe yours is dragged to the very bottom so it alerts you about any data usage?
Unlikely because it would show up during everything, but worth asking. Maybe just disabling the notification toggle would work. Also, does your carrier ship with specific software to monitor data usage? If so then check all of those apps settings to see if anything has any effect.
Click to expand...
Click to collapse
I've tried that too! It still pops up, and it annoys me. Thanks for the effort though!
No, I don't think so. My S3 never did this. My phone is unlocked from HK
lostangelintx said:
Probably Carrier IQ for some reason tracking your location. My LG G2 does the same thing.
Click to expand...
Click to collapse
I read its some type of traffic usage. Someone here posted a picture of it here. Also I have an option on the ROM I'm running to hide that notification. O don't think its carrier IQ but then again.
Hi,
I am using OP3 from last 1 month. Some app required accessibility service to be on, I observed that accessibility service being off automatically. Like applock, voodoo, freecharge, 360 security. Because of this applocks fingerprint is not working
Also sleep(turn of display) sometimes not worked
Any other faces this issue??
What is the problem? Can someone help me to solve this.
Phone is not rooted.
Thanks in advanced
I'm facing the same problem since updated to 3.2.0. In 3.2.1 the problem persist.
Till now the only solution was to boot in safe mode and grant to apps access everywhere.
Also not rooted, 100% stock.
If anybody knows a different solution I will also appreciate.
Sent from my ONEPLUS A3003 using Tapatalk
been having this issue myself - another relevant issue is that when you enable an accessibility service the PRE-BOOT PIN screen gets disabled.
O don't know how many people have this problem, I've tried to report also on oneplus.net but there till now, nobody reacted.
Forgot about pre-boot pin, your right buddy.
Sent from my ONEPLUS A3003 using Tapatalk
3.2.2 is coming let's see, it it resolves
got 3.2.2 - have't had the issue come up yet but it's only been a few hours
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
2x4 said:
got 3.2.2 - have't had the issue come up yet but it's only been a few hours
Click to expand...
Click to collapse
use the groom icon in recent apps and you will see it happen even on 3.2.2
lparcshinoda said:
use the groom icon in recent apps and you will see it happen even on 3.2.2
Click to expand...
Click to collapse
Yes it is happening after using groom,
skavangar said:
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
Click to expand...
Click to collapse
It is not google issue, before this i was using nexus 6 and i didn't feel it. Also i checked on various mobiles
skavangar said:
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
Click to expand...
Click to collapse
It is not google issue, before this i was using nexus 6 and i didn't feel it. Also i checked on various mobile.
ONE PLUS replies my mail as follow
"we don't suggest any third party application so hence I request you to please uninstall the third party application. "
niranjansahu009 said:
ONE PLUS replies my mail as follow
"we don't suggest any third party application so hence I request you to please uninstall the third party application. "
Click to expand...
Click to collapse
wow
You have to turn off the battery optimisation for the app that uses the accessibility service. This will fix the issue.
This fixed it for me at least.
I tried this, after cleaning apps from recent app option. After this service being off, even if battery optimization is off for that apps,
lparcshinoda said:
use the groom icon in recent apps and you will see it happen even on 3.2.2
Click to expand...
Click to collapse
Now i not used that groom button. And it is going perfectly
adding the app that uses accessibility to the white list for battery optimization solved this issue for me
2x4 said:
adding the app that uses accessibility to the white list for battery optimization solved this issue for me
Click to expand...
Click to collapse
No I din for me
I love my new Pixel 2 XL but despite my best efforts to identify what app or system service was sending repeated (and annoying) default notification sounds but not showing any other message or indication, I finally hit on a solution that seems to work.
SET THE DEFAULT NOTIFICATION SOUND TO "NONE"
settings>sound>advanced>default notification sound
Then set the notification sounds to whatever you want for each app you actually care to hear from.
Unicorn512 said:
I love my new Pixel 2 XL but despite my best efforts to identify what app or system service was sending repeated (and annoying) default notification sounds but not showing any other message or indication, I finally hit on a solution that seems to work.
SET THE DEFAULT NOTIFICATION SOUND TO "NONE"
settings>sound>advanced>default notification sound
Then set the notification sounds to whatever you want for each app you actually care to hear from.
Click to expand...
Click to collapse
I have noticed this as well.
<notification sound> no new text or email...
For me, it's just easier to ignore the errant tone once in a while than to set notifications for individual apps (cause I'm totally lazy like that).
But THAT is the beauty of Android... to each their own and there are always multiple ways to skin that cat
Use a notification log
I had this same issue. Turned out to be an app I had disabled pop ups for.
I have a (potentially) better solution. Add a notification log widget to find the culprit:
1. Long press on home screen and go to widgets.
2. Drag the settings widget to the home screen.
3. In the list of options, choose Notifications
Now you can see a log of your notifications. Next time you get the sound but no pop up, go into the log and find the offender at the top of the list.
For me it was a game I didn't need so I deleted it, but you can remedy the problem as you see fit.
Tesia819 said:
I had this same issue. Turned out to be an app I had disabled pop ups for.
I have a (potentially) better solution. Add a notification log widget to find the culprit:
1. Long press on home screen and go to widgets.
2. Drag the settings widget to the home screen.
3. In the list of options, choose Notifications
Now you can see a log of your notifications. Next time you get the sound but no pop up, go into the log and find the offender at the top of the list.
For me it was a game I didn't need so I deleted it, but you can remedy the problem as you see fit.
Click to expand...
Click to collapse
I followed your instructions but don't see any log?
I see the notification section of settings...
I am running stock Oreo 8.0 What are you running?
Unicorn512 said:
I followed your instructions but don't see any log?
I see the notification section of settings...
I am running stock Oreo 8.0 What are you running?
Click to expand...
Click to collapse
Wait, I found it!
Very cool, I wonder why a help search didn't show me that...
Unicorn512 said:
Wait, I found it!
Very cool, I wonder why a help search didn't show me that...
Click to expand...
Click to collapse
Glad you found it! Sorry I just saw this. I forget where I learned about this, but it wasn't easy to find. I'm glad I could pass it on to someone else, I'm sure it could be plenty useful.
I'm having the same issue but it's not even showing in the notification log. Makes me want to throw it out the window to be honest. There's time where it will go off every 30 seconds. Off to reset I guess and see if that works.
same thing here pixel 2 oreo 8.1 notification sound...no thing new in the "hot list" or email or message
very weird, and randomly at night too which is the suck
2019 and no change
Hello, same issue still persists in 2019. Every few weeks i must dump the default sound as it sets it self up again.
Still no idea why it does it, just a temp bandaid to curb the annoyance. I notice a slightly higher battery drain too, tells me something is running
FireBoy153 said:
Hello, same issue still persists in 2019. Every few weeks i must dump the default sound as it sets it self up again.
Still no idea why it does it, just a temp bandaid to curb the annoyance. I notice a slightly higher battery drain too, tells me something is running
Click to expand...
Click to collapse
Sounds like a re-install is in order...if you have an unlocked bootloader, when was the last time you've done an update via Full Factory image? I'd imagine all that might be sorted out by reinstall/updating; with the "-w" removed of course...
I hope you consider it, and I hope this helps...
Hi everybody,
I'm running the Android 11 public beta and to be honest I've been doing so pretty much since I bought the 3a XL, so I can't remember if this was an issue beforehand. I am having absolutely no issues elsewhere.
Basically when a text, WhatsApp, Gmail or anything like that comes through I get the sound but the screen doesn't light up.
I don't have AoD activated (can't stand using them) but I do have the toggle for lighting up for new notifications activated. I have no power saving modes or do not disturb settings switched on and all notification settings for my apps seem to be fine. I don't want to reset my phone and start all over again as I really can't be bothered just for this one thing, and it would also use up my last slot with YouTube Premium so I'd have to call them to clear my device list again.
Please can someone think what might be happening here. Is this a bug with 11? Or can anyone think of anything else to try.
Many thanks
Maybe check lockscreen settings and see if you're not allowing the notifications there.
41rw4lk said:
Maybe check lockscreen settings and see if you're not allowing the notifications there.
Click to expand...
Click to collapse
Show all notifications etc are on. When I tap the screen the notification is there so it's not hiding it or anything - it just doesn't light the screen up.
Double check all settings in Display > Lock screen display. I think all the action is there. I'm sorry if this is menial or redundant. Just offering up ideas, it could be a bug but I can't verify it since I'm not on 11.
41rw4lk said:
Double check all settings in Display > Lock screen display. I think all the action is there. I'm sorry if this is menial or redundant. Just offering up ideas, it could be a bug but I can't verify it since I'm not on 11.
Click to expand...
Click to collapse
Yeah sadly I've been through all the settings and I really can't find anything that would be causing this. I thought maybe it could even be a faulty proximity sensor or something but that's working fine too.
I was hoping that it was a known bug because then at least I know it'll get fixed, although this issue has survived the most recent beta update.
leoni1980 said:
Yeah sadly I've been through all the settings and I really can't find anything that would be causing this. I thought maybe it could even be a faulty proximity sensor or something but that's working fine too.
I was hoping that it was a known bug because then at least I know it'll get fixed, although this issue has survived the most recent beta update.
Click to expand...
Click to collapse
Here's a screenshot of my settings, not sure how much will match with yours but I can't imagine much difference. Either way I get notifications the way you want with these settings. If you don't you might file a bug report.
https://imgur.com/a/DGqXkIR
It's happening on my phone also. Maybe a bug in Android 11