accessibility service being off automatically - OnePlus 3 Questions & Answers

Hi,
I am using OP3 from last 1 month. Some app required accessibility service to be on, I observed that accessibility service being off automatically. Like applock, voodoo, freecharge, 360 security. Because of this applocks fingerprint is not working
Also sleep(turn of display) sometimes not worked
Any other faces this issue??
What is the problem? Can someone help me to solve this.
Phone is not rooted.
Thanks in advanced

I'm facing the same problem since updated to 3.2.0. In 3.2.1 the problem persist.
Till now the only solution was to boot in safe mode and grant to apps access everywhere.
Also not rooted, 100% stock.
If anybody knows a different solution I will also appreciate.
Sent from my ONEPLUS A3003 using Tapatalk

been having this issue myself - another relevant issue is that when you enable an accessibility service the PRE-BOOT PIN screen gets disabled.

O don't know how many people have this problem, I've tried to report also on oneplus.net but there till now, nobody reacted.
Forgot about pre-boot pin, your right buddy.
Sent from my ONEPLUS A3003 using Tapatalk

3.2.2 is coming let's see, it it resolves

got 3.2.2 - have't had the issue come up yet but it's only been a few hours

Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.

2x4 said:
got 3.2.2 - have't had the issue come up yet but it's only been a few hours
Click to expand...
Click to collapse
use the groom icon in recent apps and you will see it happen even on 3.2.2

lparcshinoda said:
use the groom icon in recent apps and you will see it happen even on 3.2.2
Click to expand...
Click to collapse
Yes it is happening after using groom,

skavangar said:
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
Click to expand...
Click to collapse
It is not google issue, before this i was using nexus 6 and i didn't feel it. Also i checked on various mobiles

skavangar said:
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
Click to expand...
Click to collapse
It is not google issue, before this i was using nexus 6 and i didn't feel it. Also i checked on various mobile.

ONE PLUS replies my mail as follow
"we don't suggest any third party application so hence I request you to please uninstall the third party application. "

niranjansahu009 said:
ONE PLUS replies my mail as follow
"we don't suggest any third party application so hence I request you to please uninstall the third party application. "
Click to expand...
Click to collapse
wow

You have to turn off the battery optimisation for the app that uses the accessibility service. This will fix the issue.
This fixed it for me at least.

I tried this, after cleaning apps from recent app option. After this service being off, even if battery optimization is off for that apps,

lparcshinoda said:
use the groom icon in recent apps and you will see it happen even on 3.2.2
Click to expand...
Click to collapse
Now i not used that groom button. And it is going perfectly

adding the app that uses accessibility to the white list for battery optimization solved this issue for me

2x4 said:
adding the app that uses accessibility to the white list for battery optimization solved this issue for me
Click to expand...
Click to collapse
No I din for me

Related

[Q] Screen won't lock/turn off

Hi!
After last actualization (off sense and camera) sometimes I can't lock it by pushing power bottom. After restart works. Anyone have a similar problem ?
LordPL said:
Hi!
After last actualization (off sense and camera) sometimes I can't lock it by pushing power bottom. After restart works. Anyone have a similar problem ?
Click to expand...
Click to collapse
Probably some App in the background is preventing the lock.
The only app working in the background is Eset and it's working all the time, while those problems are only from time to time.
LordPL said:
The only app working in the background is Eset and it's working all the time, while those problems are only from time to time.
Click to expand...
Click to collapse
When the problem occurs, take a look at Settings > Apps > Running (tab)
Similar issue...
webpatrick said:
Probably some App in the background is preventing the lock.
Click to expand...
Click to collapse
Hi,
I have a similar issue, seems to start happening when I enable storage encryption (My corporate mail server requires this to use ActiveSync - or I guess could be related to some other security setting that this forces - ActiveSync DeviceAdmin, PIN code, max time for screen lock and encryption).
Any suggestions I could look at?
Regards,
Cameron.
Backup everything you need..Try hard reset..And then see if problem is still there,I suggest you to try some custom rom..or use some RUU..

Notifications disappearing (messaging apps)

Hello everybody,
I got a strange problem occuring only in a certain situation. In order to explain better, have a concrete example here:
I write a message in Whatsapp or Threema. Then I lock the phone by closing the flip cover: The screen then shows the clock from "Asus Flip Cover" and turns off after 5 seconds. So far so good. Now: When I get a message, I hear the notification sound. I open the flip cover and... the notification immediately disappears. So sometimes I miss important messanges, just because of this bug.
At first I thought that it is a third party app that is responsible for this strange behaviour. But yesterday I did a reset of the entire phone via the settings app and didn't even use a backup to restore it. The bug reappeared.
Apparently nobody else is encountering this bug, so before sending the phone back I thought that maybe someone has an idea or even solution for me. The phone is the ZE551ML (not rooted or unlocked) and yesterday I also installed the new firmware (.59); the bug was there since I got the phone, but as I said: I thought it is a third party app that is responsible for this behaviour and I had no time to reset it earlier because of exams and stuff... Is there another way to reset the phone? Maybe a better one than the one over the settings app?
Sincerely,
Christophe
Is autostart denying these apps from automatically starting? By default it denies all apps. D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Is your lockscreen set to show notifications?
Hi rlaw,
rlaw said:
Is autostart denying these apps from automatically starting? By default it denies all apps.
Click to expand...
Click to collapse
WhatsApp and Threema are both allowed to auto-start. I remember that I had to set both of them to "allow".
rlaw said:
D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Click to expand...
Click to collapse
Battery mode is set to "Performance mode".
rlaw said:
Is your lockscreen set to show notifications?
Click to expand...
Click to collapse
The following are my settings under "Settings" -> "Sound & notification":
When device is locked: Show all notification content
App notifications: Threema and Whatsapp have no special settings
Apply Material Design: OFF
Notification access: ASUS Launcher
I'm sorry you're experiencing this. I'm tagging ASUS employee @Tuanies hopefully he can provide further assistance. I'm out of ideas since you have already factory reset the phone.
Does this happen if you disable the flip cover features?
Tuanies said:
Does this happen if you disable the flip cover features?
Click to expand...
Click to collapse
You mean turning the entire Asus Cover View off? I just tried and the messages still disappear. Actually the screen turns on automatically, the lockscreen appears and they disappear within a second.
After the reset I even got the strange behaviour that messages arrive, sometimes, late or only when I open the specific app.
Do you have any notification filters set?
Tuanies said:
Do you have any notification filters set?
Click to expand...
Click to collapse
No.
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
yoshegg said:
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
Click to expand...
Click to collapse
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Tuanies said:
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Click to expand...
Click to collapse
What do you mean by "wipe"? Do you mean booting into recovery? As is mentionned above I did a reset via the settings of the phone. After this reset I only installed Threema and Whatsapp and the problem appeared again.
Does it happen before those two apps are installed?
Tuanies said:
Does it happen before those two apps are installed?
Click to expand...
Click to collapse
How should I know? The problem appears with messaging apps, so I can't test it without them.
a possible answer
I think I had the same problem after arbitrarily swiping or tapping the wrong response to use CM lock for Asus with the latest updated.
Google "Lock apps" function integrated with CM AppLock" to navigate to a possible hidden app setting preventing you from seeing notifications and uncheck "Hide notifcations... " under the "Options" heading on said page.
shortcut:
(App Drawer settings, lock apps, input pattern you chose, settings (upper right 3 dots), uncheck "Hide notification")
I now have all my notifications back that I allowed in other settings.
I hope this helps.
I tried to post the URL, but I haven't posted 10 times yet.
-Mike

Can't install 3rd part sources anymore!?!

I can't install 3rd party sources all of a sudden. I can load the Install or Cancel screen. Cancel works, but it won't let me install, what could be wrong? Obviously unknown sources is check.
Edit: it seems that the UI for install is broken. I can't active device administrator apps either, can't cancel or activate. I am 100% stock rooted.
roberto15359 said:
I can't install 3rd party sources all of a sudden. I can load the Install or Cancel screen. Cancel works, but it won't let me install, what could be wrong? Obviously unknown sources is check.
Edit: it seems that the UI for install is broken. I can't active device administrator apps either, can't cancel or activate. I am 100% stock rooted.
Click to expand...
Click to collapse
Try deactivating any screen related apps like LUX, or any screen filter apps
I agree with the previous post. I've experienced this exact issue in the past with other phones and it was frustrating until I finally figured out what was happening. I've had it happen with Lux and CF.lumen (though not with CF.lumen in quite some time). Temporarily disabling these apps should enable the install button.
dcdruck1117 said:
I agree with the previous post. I've experienced this exact issue in the past with other phones and it was frustrating until I finally figured out what was happening. I've had it happen with Lux and CF.lumen (though not with CF.lumen in quite some time). Temporarily disabling these apps should enable the install button.
Click to expand...
Click to collapse
Lol yupp, it was at night was using screen filter lmao!

Problems With Applock & OnePlus 3

So here's what happend,
I got My OP 3 yesterday
Rooted It And Fixed The RAM
And Installed Applock.
After setting up applock I enabled the finger print feature and was playing around with it
After some time I cleared all the recent apps and went back to facebook expecting a lock screen
but I was greeted with my wall. Ever since The Applock stopped taking my fingerprint and turned off every time I cleared apps
I tried re installing it,restarting the phone and it was still the same
Anyone Who can help me Fix This??
Lock it ... Open multi tasking and you will see a padlock ... Its not a secure way. You can bypass it as you want. Example clearing cache and data of the applock it will remove "Facebook" from locking apps ... I think via exposed module you will find more secure way to lock apps
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
redxYu1825 said:
So here's what happend,
I got My OP 3 yesterday
Rooted It And Fixed The RAM
And Installed Applock.
After setting up applock I enabled the finger print feature and was playing around with it
After some time I cleared all the recent apps and went back to facebook expecting a lock screen
but I was greeted with my wall. Ever since The Applock stopped taking my fingerprint and turned off every time I cleared apps
I tried re installing it,restarting the phone and it was still the same
Anyone Who can help me Fix This??
Click to expand...
Click to collapse
In recents menu there are two clear buttons in 3.2.4 where one can either kill normal processes visible on screen or can kill even the background processes, so one with background processes killing even kills your app lock. In 3.5.2 I think they have changed that and you can select which kind of clear all button you need. So wait for update in next version your app lock could actually work.
Thanks for the reply guys, But what do I do for the fingerprint issue, I doesn't work when put my finger on the scanner it goes home.
redxYu1825 said:
Thanks for the reply guys, But what do I do for the fingerprint issue, I doesn't work when put my finger on the scanner it goes home.
Click to expand...
Click to collapse
Sorry couldn't understand. what do you need help with the fingerprint sensor or app lock
loveymangal said:
Sorry couldn't understand. what do you need help with the fingerprint sensor or app lock
Click to expand...
Click to collapse
Dude the fingerprint doesn't work on applock I mean when it is on other apps I click on the home button it goes back
redxYu1825 said:
Dude the fingerprint doesn't work on applock I mean when it is on other apps I click on the home button it goes back
Click to expand...
Click to collapse
Which applock have you tried? Try using applock by keepsafe this one I tried it was working well except the clear all background app condition. And I don't think any applock is able to handle that. So once try the app I recommend if the problem still presists post again, I will think of some other way.
loveymangal said:
Which applock have you tried? Try using applock by keepsafe this one I tried it was working well except the clear all background app condition. And I don't think any applock is able to handle that. So once try the app I recommend if the problem still presists post again, I will think of some other way.
Click to expand...
Click to collapse
Tried the do mobile one
redxYu1825 said:
Tried the do mobile one
Click to expand...
Click to collapse
Did u try the app I suggested and did the problem solve as I tried using this app and tested your needs it worked for me.
I dropped my OP3 and since then the fingerprint sensor doesn't work. I tried as someone suggested by going to settings and forced stopped the fingerprint part and cleared the data cache too. Then rebooted but no luck. The button just won't respond .Only thing that happened was in the settings the " fingerprint" started showing along with security. But that's just about it. Doesn't show any fingerprint options or settings.
A little help here guys.

Notifications never working

To start, I've mentioned this in the ROM thread and no one ever got back to me. Twice. Not sure if it's a ROM issue or a permission I accidentally blocked when sweeping through system and app permissions.
ROM: freedom os (obv rooted)
Problem: notifications only show up on a few applications. In particular, LINE and text messages. No other apps on my entire device gives notifications at all. What I've found is that when I'm USING the apps, they'll show the notifications. Also sometimes after rebooting my device, all my notifications that have been "collecting" since last reboot will all go off (which leads to it making notification sounds and vibrating for a good five minutes).
I've tried googling this like crazy and can't seem to find the resolution. Again, I feel it's probably something I accidentally blocked when I shouldn't have, so any guidance would be appreciated!
Did you try going to settings->battery->battery optimization and setting the particular app to "don't optimize"?
Or in the same settings menu, you can completely turn off the battery optimization from the 3dot menu.
Sent from my ONEPLUS A5010 using Tapatalk
csfile said:
Did you try going to settings->battery->battery optimization and setting the particular app to "don't optimize"?
Or in the same settings menu, you can completely turn off the battery optimization from the 3dot menu.
Sent from my ONEPLUS A5010 using Tapatalk
Click to expand...
Click to collapse
Sorry for the late response - I thought this emailed when a response came in lol. Anyway, yup I had made sure that wasn't set. As for completely turning it off, the 3 dots has "advanced optimization" which only has one switch, "Advanced optimization - restricted background activity of apps more aggressively..." which is turned off right now.
Still having this issue ( Afraid I'm gonna just have to wipe w/ another rom, but I like this rom minus this one issue so far

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