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My 6 months old HTC Desire HD suddently died yesterday. I tried every way to turn it on, it just does not work:
1. Recharge the battery for the whole night and it is not turned on. The recharging light is not on when it is recharged.
2. Try with a backup battery. I still does not turn on
3. Try to hard reset, still does not turn on.
The worst thing is that my phone was bought in South Korea, and I am currently in the US. Called HTC US customer service center, they just does want to help. The funny thing is one of its staffs spent 20 minutes trying to find a phone number for me but could not find it.
Does anybody know what the problem could be? Is it a hardware failure?
BTW, I will not buy ANY HTC product for its bad warranty and customer service.
dzshopping said:
My 6 months old HTC Desire HD suddently died yesterday. I tried every way to turn it on, it just does not work:
1. Recharge the battery for the whole night and it is not turned on. The recharging light is not on when it is recharged.
2. Try with a backup battery. I still does not turn on
3. Try to hard reset, still does not turn on.
The worst thing is that my phone was bought in South Korea, and I am currently in the US. Called HTC US customer service center, they just does want to help. The funny thing is one of its staffs spent 20 minutes trying to find a phone number for me but could not find it.
Does anybody know what the problem could be? Is it a hardware failure?
BTW, I will not buy ANY HTC product for its bad warranty and customer service.
Click to expand...
Click to collapse
So you can't boot to bootloader? Hold vol down and power it.
Even though you bought it from S Korea, you should be able to get it to warranty repair with your phones IMEI code only. You could also try contacting the store you bought the phone from if possible.
No, even I tried the hard reset at you mentioned, it didn't work.
Also, I have called HTC US customer service for few times. As I said Htc's customer service is so terrible. They just don't care about you at all. They let you to get it repaired where you buy it. But the problem is that I will stay in the US for few months so I don't have a chance to use the phone any more.
Maybe I will switch to iPhone on 10/4...
Thanks for your reply and the information.
ILD3O said:
So you can't boot to bootloader? Hold vol down and power it.
Even though you bought it from S Korea, you should be able to get it to warranty repair with your phones IMEI code only. You could also try contacting the store you bought the phone from if possible.
Click to expand...
Click to collapse
dzshopping said:
No, even I tried the hard reset at you mentioned, it didn't work.
Also, I have called HTC US customer service for few times. As I said Htc's customer service is so terrible. They just don't care about you at all. They let you to get it repaired where you buy it. But the problem is that I will stay in the US for few months so I don't have a chance to use the phone any more.
Maybe I will switch to iPhone on 10/4...
Thanks for your reply and the information.
Click to expand...
Click to collapse
You should e-mail the HTC customer support one more time. It's often better to email them so they can look into the problem better, without the need to talk on phone at the same time.
The mail could also be forwarded to a technical department. Instead of the mostly useless people on so called "front line" of the phone customer service.
I don't mean to insult anyone personally. Big companies just do hire almost anyone to "first wave" and all the people who are really experts on phones are on so-called "second wave" where to the problems are sometimes forwarded.
Thanks for your tips. I am going to send the e-mail right now.
ILD3O said:
You should e-mail the HTC customer support one more time. It's often better to email them so they can look into the problem better, without the need to talk on phone at the same time.
The mail could also be forwarded to a technical department. Instead of the mostly useless people on so called "front line" of the phone customer service.
I don't mean to insult anyone personally. Big companies just do hire almost anyone to "first wave" and all the people who are really experts on phones are on so-called "second wave" where to the problems are sometimes forwarded.
Click to expand...
Click to collapse
No useful information from your first post ? What happens when you turn on the phone ? White screen ? Can you go to bootloader mode ?
In my opinion two things are possible - the ROM memory is very badly damaged (hardware issue) and have to pay to repair it . The second - the ROM/Build is broken and have to preinstall it. Unfortunatelly I don't know is it possible only by cable. If the case was for the good old HD2 it's easy, but no easy way for DesireHD.
So, go to a service, pay to someone to flash the phone (in a special box). In Bulgaria that will cost you 20 euro (about 30$), but it USA - no idea.
P.S. I mean unofficial customer service. In official HTC service will take you much money and you may have a problems. Don't worry - in the official service can't realize, that the phone is flashed in unofficial way.
No, when the phone is turned on, there is just nothing shown on the screen. It is like a brick. That is really wired.
tihomirone said:
No useful information from your first post ? What happens when you turn on the phone ? White screen ? Can you go to bootloader mode ?
In my opinion two things are possible - the ROM memory is very badly damaged (hardware issue) and have to pay to repair it . The second - the ROM/Build is broken and have to preinstall it. Unfortunatelly I don't know is it possible only by cable. If the case was for the good old HD2 it's easy, but no easy way for DesireHD.
So, go to a service, pay to someone to flash the phone (in a special box). In Bulgaria that will cost you 20 euro (about 30$), but it USA - no idea.
P.S. I mean unofficial customer service. In official HTC service will take you much money and you may have a problems. Don't worry - in the official service can't realize, that the phone is flashed in unofficial way.
Click to expand...
Click to collapse
I have sent an e-mail to HTC support. Let's see what they will tell me.
If the answer is to bring the phone to Korea for servicing, send it via mail to a friend of you. It will cost you much lower, than paing in USA.
HTC DESIRE HD not turn on after replacement touch screen
Hi, I am have this device HTC DESIRE HD. This device not turn on after replacement touch screen. after pressing the power button is activated vibrator, but the display does not light up. Please help me
SKmacintosh said:
Hi, I am have this device HTC DESIRE HD. This device not turn on after replacement touch screen. after pressing the power button is activated vibrator, but the display does not light up. Please help me
Click to expand...
Click to collapse
If HTC replaced your touch screen send it back to them,if you replaced the touch screen then you have to open again and make sure that everything is well connected or may be your new screen is bad
Sent from my Desire HD using xda premium
You say the led doesn't come on when charging?
Have you tried another charger?
Sent from my HTC Desire HD A9191 using xda app-developers app
Try connecting the phone to the computer via USB. If it enumerates under QHUSB_DLOAD then you either need JTAG or motherboard replacement.
Maybe someone can help me with my DHD, i could't find a thread with my problem....
My DHD wo't turn on, but it happend in another way...
I just wanted to go back to Stock via PD98IMG.zip. So I put the file on sdcard and booted into Bootloader.
When it started installing the zip, it just got freezed after updating the Bootloader, so I took out the battery.
Now the DHD won't start,not normaly, not bootlaoder and not recovery, and when i try to do a hard reset, the phone is vibrating 5 times an the led is getting green, but the screen is black -.-
I can charge the phone, but it just don't start.
Any solution for this problem??
MisterPlus said:
Maybe someone can help me with my DHD, i could't find a thread with my problem....
My DHD wo't turn on, but it happend in another way...
I just wanted to go back to Stock via PD98IMG.zip. So I put the file on sdcard and booted into Bootloader.
When it started installing the zip, it just got freezed after updating the Bootloader, so I took out the battery.
Now the DHD won't start,not normaly, not bootlaoder and not recovery, and when i try to do a hard reset, the phone is vibrating 5 times an the led is getting green, but the screen is black -.-
I can charge the phone, but it just don't start.
Any solution for this problem??
Click to expand...
Click to collapse
What PD98IMG.zip did you use?
This one is which I used to flash it: http://forum.xda-developers.com/showthread.php?t=905003
But I also just found a video on youtube which might help me, but I am not sure... : http://www.youtube.com/watch?v=5LUmUaxwue4
Edit:
Oh, the solution I found on Youtube is just to hard to make.... I thougt it would be easier, but it seems I can't do anything to repair it....
---------- Post added at 06:26 PM ---------- Previous post was at 05:33 PM ----------
Now I know what happend to our Phone!!!
The HBOOT on our phone is damaged or it had an incorrect installation of it, so that the phone is bricked.
The solution for this problem is, that you can send your phone to mobiletechvideos (just google it) and they have the necessary components and software, which can repair your phone. But it will cost you some dollars, but at least it isn't so expensive so that you can live with it, so I think.
MisterPlus said:
This one is which I used to flash it: http://forum.xda-developers.com/showthread.php?t=905003
But I also just found a video on youtube which might help me, but I am not sure... : http://www.youtube.com/watch?v=5LUmUaxwue4
Edit:
Oh, the solution I found on Youtube is just to hard to make.... I thougt it would be easier, but it seems I can't do anything to repair it....
---------- Post added at 06:26 PM ---------- Previous post was at 05:33 PM ----------
Now I know what happend to our Phone!!!
The HBOOT on our phone is damaged or it had an incorrect installation of it, so that the phone is bricked.
The solution for this problem is, that you can send your phone to mobiletechvideos (just google it) and they have the necessary components and software, which can repair your phone. But it will cost you some dollars, but at least it isn't so expensive so that you can live with it, so I think.
Click to expand...
Click to collapse
Ok, chill. didn't you read this?: DO NOT USE THIS IF YOUR PHONE CAME WITH GINGERBREAD
So you messed the bootloader. There is no jtag for HTC devices. Hboot fix is not easy nor fast. Pull the battery and put it back. Keep pressing power + volumen down until you get to the white splash screen. That might take a while, but you will eventually get to hboot. If you manage to get to hboot just let me know and i will lend you a hand.
glevitan said:
Ok, chill. didn't you read this?: DO NOT USE THIS IF YOUR PHONE CAME WITH GINGERBREAD
So you messed the bootloader. There is no jtag for HTC devices. Hboot fix is not easy nor fast. Pull the battery and put it back. Keep pressing power + volumen down until you get to the white splash screen. That might take a while, but you will eventually get to hboot. If you manage to get to hboot just let me know and i will lend you a hand.
Click to expand...
Click to collapse
Okay, I'll give it a try to enter HBOOT... I will post then if i could get in there
---------- Post added at 08:54 PM ---------- Previous post was at 08:30 PM ----------
Now I've tried to get into HBOOT for 20 min and the phone didn't react only one time... Is there any chance to fix it?
My hair is almost getting grey because of that smartphone
MisterPlus said:
Okay, I'll give it a try to enter HBOOT... I will post then if i could get in there
---------- Post added at 08:54 PM ---------- Previous post was at 08:30 PM ----------
Now I've tried to get into HBOOT for 20 min and the phone didn't react only one time... Is there any chance to fix it?
My hair is almost getting grey because of that smartphone
Click to expand...
Click to collapse
Does your phone do anything? or is plain dead?
It just do only some little actions like:
-When I put the cable into the phone, the led is orange
-When I try to do a hard reset it just vibrates 5 times and the led is green
That is all my phone is doing
Hi,
About 1,5 months ago I received my first Android phone, a Galaxy Nexus.
I have unlocked the bootloader, rooted it en eventually installed Clockwork Mod Recovery following guides on this excellent forum! Everything went perfectly and it ran very smoothly in that state for about half a month up until yesterday.
I didn't have any custom roms installed, so I received the notification for the Android 4.0.2 update, it failed because of Clockwork Mod which I later found out. So I set about to manually install it, I downloaded the image from the google site and placed it in my home directory on my Phone, when I then wanted to restart to start in recovery mode it didn't do anything.
I tried getting the battery out and in, sim card out and in, recharging it,...
It does nothing, not even a small vibration signaling the phone is trying to start.
Anyone has any ideas to fix it, or might it be possible to send it back to the shop ( even though it is rooted etc. ?)
Thanks in advance,
Exatto
You need to get the stock images and flash using Odin or the ADB/Fastboot method. After which the phone will return to stock. Then you can root and do what you like. Lots of guieds on here on how to do it. Good luck.
---------- Post added at 05:27 PM ---------- Previous post was at 05:26 PM ----------
By the way if you send back a rooted phone they will tell you to take a jump. Rooting voids the warranty.
No response at all? A real brick?
Sent from my Galaxy Nexus using xda premium
Can you get into download mode? If you can you can use any of the methods above to sort it.
I don't think there is a real brick. There are restore images. Extremely hard to brick a nexus...borderline impossible.
Yeah I have never heard of a "real" bricked Nexus.
jd1001 said:
Can you get into download mode? If you can you can use any of the methods above to sort it.
Click to expand...
Click to collapse
No, that's the point. I can't get in any modes. It does't react at all. I think it might be a hardware fault, a friend suggested it might be due to a short circuit battery.
I just followed this guide (http://forum.xda-developers.com/showthread.php?t=1419170) to update, using method 1, having clockwork mod installed. And when I shut it down to restart in recovery mode it suddenly stopped reacting. I have had this before, but then taking the battery in and out fixed everything. Now it doesn't anymore.
Cool, well if removing the battery for a few minutes doesnt sort it then you should be able to return it because the carrier won't be able to tell if it is rooted if they can't turn it on.
When you charge it do you get the charging battery icon when you press the power button?
stkiswr said:
I don't think there is a real brick. There are restore images. Extremely hard to brick a nexus...borderline impossible.
Click to expand...
Click to collapse
But I can't do anything with a restore image when I can't even get it started, let alone be recognized by my computer?
P.S.: Sorry for the late reply, but apparently I still have to wait 5 minutes in between posts.
Can you see the charging battery icon when the phone is off and plugged into the wall?
jd1001 said:
Cool, well if removing the battery for a few minutes doesnt sort it then you should be able to return it because the carrier won't be able to tell if it is rooted if they can't turn it on.
When you charge it do you get the charging battery icon when you press the power button?
Click to expand...
Click to collapse
No, not a charging sign. I hope I can return it, but what if the battery is faulty and they just pop a new one in and then see that it is rooted?
Thanks for the help.
Could well be a dead battery dude, if you have a mate with a Nexus you could try yourself first. I know what you mean about the guy in the shop seeing the unlocked bootloader if he tried a different battery but you may be lucky in that he might not know what it is or you could just grab the phone and leg it ha ha
I hope it gets sorted and be sure to post here what happens. Take it easy.
jd1001 said:
Could well be a dead battery dude, if you have a mate with a Nexus you could try yourself first. I know what you mean about the guy in the shop seeing the unlocked bootloader if he tried a different battery but you may be lucky in that he might not know what it is or you could just grab the phone and leg it ha ha
I hope it gets sorted and be sure to post here what happens. Take it easy.
Click to expand...
Click to collapse
Thanks, hope it get's sorted out. Have to send the phone back, because it was imported, so no chance of legging it
Will post the outcome.
As promised the followup:
Luckily they didn't notice my GN was rooted etc. as today I received a brand new one after I sent the broken one in to an official Samsung repair center
I did test some things before I sent it in though, a friend just bought a new one and we tested if my battery worked in his phone (it didn't) and we tested his working battery in my phone (it didn't work either), so something was definitely very screwed up.
Haven't got any idea of what went wrong eventually as the repair service didn't offer any details, although I am off course glad I got a brand new one.
Hi there, I hard bricked my Tab S 8.4. No reaction to anything I did (key combinations, let it charge for hours, stuff like that). Don't know how it happened but it just crashed to death shortly after installing an inofficial Lolloipop build from here. I don't think a ROM can make a device not turn on at all. My money is on hardware failure.
Anyway, brought it in for repairs (willing to pay since I knowingly voided the warranty). Got the call yesterday. They said the software had been tampered with and they can't repair it. I objected that the software won't break the hardware but no dice. They won't even do it for cold hard cash.
BUT: To see the 'illegal' software they HAD to get the thing to turn on . And if they got it to turn on somehow, so can I. Or... am I completely wrong there and they have some magic fairy dust?
Any ideas on how I could accomplish what the repair guys could obviously do? There is no important data or anything on it so I'd be happy with Odin mode, CWM or whatever.
dancress said:
Hi there, I hard bricked my Tab S 8.4. No reaction to anything I did (key combinations, let it charge for hours, stuff like that). Don't know how it happened but it just crashed to death shortly after installing an inofficial Lolloipop build from here. I don't think a ROM can make a device not turn on at all. My money is on hardware failure.
Anyway, brought it in for repairs (willing to pay since I knowingly voided the warranty). Got the call yesterday. They said the software had been tampered with and they can't repair it. I objected that the software won't break the hardware but no dice. They won't even do it for cold hard cash.
BUT: To see the 'illegal' software they HAD to get the thing to turn on . And if they got it to turn on somehow, so can I. Or... am I completely wrong there and they have some magic fairy dust?
Any ideas on how I could accomplish what the repair guys could obviously do? There is no important data or anything on it so I'd be happy with Odin mode, CWM or whatever.
Click to expand...
Click to collapse
I kindof had the same problem, but got mine repaired.
May I ask where you send it to for repairs? Was it Samsung or a local repair shop that told you they could not fix it?
And did they send it back to you? Kindof weird they won't fix your device after you say you are willing to pay for it.
Depending on where you live, Samsung covers a lot of 'problems' in the first year of the standaard warranty.
As for turning on the device..
What options have you tried yet?
If you connect the tablet with usb to your pc and turn it on, does it get recognized?
And if so, as what?
But if your screen doesn't turn on, you're probably going to need repairs anyway.
shifter7 said:
I kindof had the same problem, but got mine repaired.
May I ask where you send it to for repairs? Was it Samsung or a local repair shop that told you they could not fix it?
And did they send it back to you? Kindof weird they won't fix your device after you say you are willing to pay for it.
Depending on where you live, Samsung covers a lot of 'problems' in the first year of the standaard warranty.
As for turning on the device..
What options have you tried yet?
If you connect the tablet with usb to your pc and turn it on, does it get recognized?
And if so, as what?
But if your screen doesn't turn on, you're probably going to need repairs anyway.
Click to expand...
Click to collapse
Over here you bring it back to the shop where you bought it. They will try the simplest solutions in house but usually send it back to the manufacturer. I think the information came from Samsung directly. Another theory I have is a simple lie. They tried it in house, nothing came up, some clever guy screamed 'CYANOGEN!' and they all high fived (I have a vivid imagination )
As for turning it on: tried everything. It's not only the screen, it did nothing at all. No signs of life whatsoever. Of course the PC wouldn't recognize it since it was turned off.
I'll pick it up tonight. Maybe whatever they did to see the software tampering stuck and it will at least go into Odin mode. I can work from there.
dancress said:
Over here you bring it back to the shop where you bought it. They will try the simplest solutions in house but usually send it back to the manufacturer. I think the information came from Samsung directly. Another theory I have is a simple lie. They tried it in house, nothing came up, some clever guy screamed 'CYANOGEN!' and they all high fived (I have a vivid imagination )
Click to expand...
Click to collapse
I lolled
But it you think it came from Samsung directly, then I would advise you to contact Samsung.
Here is a link from an article where it states that Samsung covers bricked devices, but only the first time. (Dutch article, GTranslated english)
I have no idea if this also counts for where you live though.
https://translate.google.com/transl...er-garantie-repareren.html&edit-text=&act=url
dancress said:
As for turning it on: tried everything. It's not only the screen, it did nothing at all. No signs of life whatsoever. Of course the PC wouldn't recognize it since it was turned off.
I'll pick it up tonight. Maybe whatever they did to see the software tampering stuck and it will at least go into Odin mode. I can work from there.
Click to expand...
Click to collapse
Okay.. well.. that sucks.
Don't forget to ask for some of that magic dust they used
shifter7 said:
I lolled
But it you think it came from Samsung directly, then I would advise you to contact Samsung.
Here is a link from an article where it states that Samsung covers bricked devices, but only the first time. (Dutch article, GTranslated english)
I have no idea if this also counts for where you live though.
https://translate.google.com/transl...er-garantie-repareren.html&edit-text=&act=url
Okay.. well.. that sucks.
Don't forget to ask for some of that magic dust they used
Click to expand...
Click to collapse
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
dancress said:
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
Click to expand...
Click to collapse
I'm laughing so hard right now :laugh::laugh::laugh::laugh::laugh::laugh:
dancress said:
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
Click to expand...
Click to collapse
It simply reset itself after the battery completely died. Black screen and no response doesn't mean the device is off.
As soon as they switched it on they would have seen knox had been tripped.
Sort of did you a favour by telling you it wasn't bricked.
I had the same sort of problem i connected my tab to my laptop and used the recovery mode key combination then my tab came back to life
---------- Post added at 04:29 PM ---------- Previous post was at 04:29 PM ----------
Sorry download mode not recovery mode
Comforts me while ROM developing that the only reported case of a hardbrick was here - and the battery just died.
Hi, my nexus 5x is unable to be powered on, with a red notification light flashing when i hold power button more than 10s.
Tried combinations of all buttons for more than 10 seconds each, to no avail.
Charged for more than 4 hours, swapped chargers, swapped cables, to no avail.
I am unable to boot, therefore unable to go into recovery or bootloader to flash anything at all.
please advice!
Have you tried turning it on while connected to the charger after an hour or so?
You may need to return it, is it still under warranty?
What did you do?
Did you root? Custom roms? Battery dead? Flashed wrong image?
Just got mine back from LG for this same BS after only 2months new. They wiped everything and said it was faulty screen cable/ribbon. Came back with no screen protector so I guess the replaced the screen as well. Warranty it. There's nothing you can do. I tried every fix, combo, cables.
Sent from my SM-G930V using XDA-Developers mobile app
lagista said:
Hi, my nexus 5x is unable to be powered on, with a red notification light flashing when i hold power button more than 10s.
Tried combinations of all buttons for more than 10 seconds each, to no avail.
Charged for more than 4 hours, swapped chargers, swapped cables, to no avail.
I am unable to boot, therefore unable to go into recovery or bootloader to flash anything at all.
please advice!
Click to expand...
Click to collapse
plug into your pc
Darke5tShad0w said:
Have you tried turning it on while connected to the charger after an hour or so?
You may need to return it, is it still under warranty?
Click to expand...
Click to collapse
I have tried that and it still doesnt work
freq_ency said:
What did you do?
Did you root? Custom roms? Battery dead? Flashed wrong image?
Click to expand...
Click to collapse
I did flash TWRP, custom rom and kernel but the devs over at the threads said it might more possibly be a battery issue...
Apayah said:
plug into your pc
Click to expand...
Click to collapse
I have tried that and it also does not work...
lagista said:
I have tried that and it still doesnt work
I did flash TWRP, custom rom and kernel but the devs over at the threads said it might more possibly be a battery issue...
I have tried that and it also does not work...
Click to expand...
Click to collapse
check your device manager . not appears anything ?
lagista said:
I have tried that and it still doesnt work
I did flash TWRP, custom rom and kernel but the devs over at the threads said it might more possibly be a battery issue...
I have tried that and it also does not work...
Click to expand...
Click to collapse
Return under warranty looks to be your only option.
Apayah said:
check your device manager . not appears anything ?
Click to expand...
Click to collapse
It says "Qualcomm HS-USB QLoader 9008 (COM4)"
after meddling with power buttons, it'll randomly register and unregister in my PC
Darke5tShad0w said:
Return under warranty looks to be your only option.
Click to expand...
Click to collapse
aw shucks, i shipped this phone from a thousand miles away haha
lagista said:
It says "Qualcomm HS-USB QLoader 9008 (COM4)"
after meddling with power buttons, it'll randomly register and unregister in my PC
aw shucks, i shipped this phone from a thousand miles away haha
Click to expand...
Click to collapse
same , mine was a week , i think nothing can help , call LG mate
Apayah said:
same , mine was a week , i think nothing can help , call LG mate
Click to expand...
Click to collapse
the sad part is that my country doesn't sell nexus 5x, i imported using ebay, hope he's nice to help me do a warranty!
lagista said:
It says "Qualcomm HS-USB QLoader 9008 (COM4)"
after meddling with power buttons, it'll randomly register and unregister in my PC
aw shucks, i shipped this phone from a thousand miles away haha
Click to expand...
Click to collapse
Can you getit to stay connected? there is a thread here about using lg software and a file as a last resort that can bring back a phone.
Search for it here and if no one beats me to it ill post a link when i jump on my comp soon.
lagista said:
the sad part is that my country doesn't sell nexus 5x, i imported using ebay, hope he's nice to help me do a warranty!
Click to expand...
Click to collapse
where did you live ? im on indonesia ,LG refuse my 5x to
---------- Post added at 01:23 PM ---------- Previous post was at 01:22 PM ----------
Darke5tShad0w said:
Can you getit to stay connected? there is a thread here about using lg software and a file as a last resort that can bring back a phone.
Search for it here and if no one beats me to it ill post a link when i jump on my comp soon.
Click to expand...
Click to collapse
you mean this ? http://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740
Apayah said:
you mean this ? http://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740
Click to expand...
Click to collapse
Yes, thanks
Darke5tShad0w said:
Can you getit to stay connected? there is a thread here about using lg software and a file as a last resort that can bring back a phone.
Search for it here and if no one beats me to it ill post a link when i jump on my comp soon.
Click to expand...
Click to collapse
Thank you! i will try this if the ebay seller rejects the warranty issue
Apayah said:
where did you live ? im on indonesia ,LG refuse my 5x to
---------- Post added at 01:23 PM ---------- Previous post was at 01:22 PM ----------
you mean this ? http://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740
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Click to collapse
i live in singapore! they sell the 6P here but not the 5X...
lagista said:
It says "Qualcomm HS-USB QLoader 9008 (COM4)"
after meddling with power buttons, it'll randomly register and unregister in my PC
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I believe you bricked your device. Try this http://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740
lagista said:
Thank you! i will try this if the ebay seller rejects the warranty issue
i live in singapore! they sell the 6P here but not the 5X...
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you fix it?
Apayah said:
you fix it?
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Thanks for following up!
I've contacted my seller on ebay and he is checking with LG for me!
I tried those methods and they also don't work, mostly because of compatibility issues.
It's a real vexing situation for me.
lagista said:
Thanks for following up!
I've contacted my seller on ebay and he is checking with LG for me!
I tried those methods and they also don't work, mostly because of compatibility issues.
It's a real vexing situation for me.
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I've been calling LG to and i must go to LG to check the phone , it's far from my home .
yeah i know , it's very vexing me to . i have nexus 5 it's been 1 year without any problem .
Where I live there's no support for the 5x yet. So I send it with a friend to USA and contacted LG to send it as RMA. They say they fixed it.. replacing some board.. I don't know, I still didn't get it back. hahaha.
LG is your friend =)
Yesterday, my groupmates and I were presenting this VR application to our panelists. Somehow in the middle of the demo, my phone rebooted and it took a while before it actually opened. After it opened though, a few seconds or about a minute later it will reboot again and this happened a few times so I decided to turn it off. Later, when I decided to turn it on again it won't let me past the LG logo and it just keeps on bootlooping so I decided to turn it off by removing the battery and let it stay off for a while. Again when I decided to check on it, the phone won't even turn on even after holding the power button for a few seconds and trying to remove battery and place it back. I decided to check on it later again and it would boot but only until the LG logo again and this time it stays there for a few seconds and then it goes black and this just keeps on happening every time I try opening it. I even tried to do a hard reset (reset to factory settings) but only the same thing happens, the phone freezes at the "Yes" option when doing the factory reset and it goes to black after a few seconds. I even tried flashing a firmware but it won't let me do it because the same thing happens (reboots into LG logo, freezes and then turns black).
What could have happened? Is there anyway to fix this? :/
Any help would be greatly appreciated.
Edit: My phone (H815) is running MM, not rooted,
postnobil said:
What could have happened? Is there anyway to fix this? :/
Any help would be greatly appreciated.
Edit: My phone (H815) is running MM, not rooted,
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Unfortunately you are also in bootloop effected G4 club now. If it is in warranty, claim it as its board will be replaced, it is hardware failure. What is Serial Number of your G4?
Waxim1 said:
Unfortunately you are also in bootloop effected G4 club now. If it is in warranty, claim it as its board will be replaced, it is hardware failure. What is Serial Number of your G4?
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Damn :/ I bought mine from an online store not directly related to LG but they have a 1 year service warranty though so I'll try that.
How do I know the serial number?
postnobil said:
Damn :/ I bought mine from an online store not directly related to LG but they have a 1 year service warranty though so I'll try that.
How do I know the serial number?
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Your S/N is on the phone behind the battery. They will also need your IMEI number.
So you, just like hundreds here, and I am pretty sure it's thousands globally have got bootloop issue so there is no need to create new thread as that is not going to fix your issue as you are in the same boat just like all of us with probably your serial number starting with 505xxx.
http://forum.xda-developers.com/g4/general/eventually-505-g4s-bootloop-problem-t3337022 and many other threads...
gedas5 said:
Your S/N is on the phone behind the battery. They will also need your IMEI number.
So you, just like hundreds here, and I am pretty sure it's thousands globally have got bootloop issue so there is no need to create new thread as that is not going to fix your issue as you are in the same boat just like all of us with probably your serial number starting with 505xxx.
http://forum.xda-developers.com/g4/general/eventually-505-g4s-bootloop-problem-t3337022 and many other threads...
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Mine's 511**********
postnobil said:
Mine's 511**********
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Oh well, unlucky... I don't remember seeing any 511 developing bootloop which might be concern for others since I believe that from November 2015 they fixed the bootloop issue with hardware revision 1.1. You can add it here http://forum.xda-developers.com/g4/general/longest-running-bootloop-g4-t3386329 so that others are aware that 511 can also develop bootloop
gedas5 said:
Oh well, unlucky... I don't remember seeing any 511 developing bootloop which might be concern for others since I believe that from November 2015 they fixed the bootloop issue with hardware revision 1.1. You can add it here http://forum.xda-developers.com/g4/general/longest-running-bootloop-g4-t3386329 so that others are aware that 511 can also develop bootloop
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Alrighty then
Right now my phone won't turn on even after removing/replacing battery :/
gedas5 said:
Oh well, unlucky... I don't remember seeing any 511 developing bootloop which might be concern for others since I believe that from November 2015 they fixed the bootloop issue with hardware revision 1.1. You can add it here http://forum.xda-developers.com/g4/general/longest-running-bootloop-g4-t3386329 so that others are aware that 511 can also develop bootloop
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Hey quick question. What specifically in the hardware is the problem?
postnobil said:
Hey quick question. What specifically in the hardware is the problem?
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I'm sure you'll find all the answers going through threads on LG G4 bootloop issue. Seems like the pins on the qualcomm chip get somehow loose or unstuck from the motherboard overtime (usually the 2 big cores) that why the phone is unable to boot when that happens. That's why disabling the big cores helps to boot the phone using only 4 small cores.
gedas5 said:
I'm sure you'll find all the answers going through threads on LG G4 bootloop issue. Seems like the pins on the qualcomm chip get somehow loose or unstuck from the motherboard overtime (usually the 2 big cores) that why the phone is unable to boot when that happens. That's why disabling the big cores helps to boot the phone using only 4 small cores.
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Can it be fixed without sending it to LG? Maybe send it to some guy that can repair a phone?
postnobil said:
Can it be fixed without sending it to LG? Maybe send it to some guy that can repair a phone?
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i think they can.. but why not send it to LG.. i think its better. you may get a new phone.
postnobil said:
Can it be fixed without sending it to LG? Maybe send it to some guy that can repair a phone?
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Not sure why you are not checking what other people are posting... http://forum.xda-developers.com/g4/general/repair-bootlooping-device-t3426976
mines 506**** have you heard any about this s/n
---------- Post added at 09:04 PM ---------- Previous post was at 09:01 PM ----------
gedas5 said:
Not sure why you are not checking what other people are posting... http://forum.xda-developers.com/g4/general/repair-bootlooping-device-t3426976
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u gave to a person who says he can repair it, it was okay for few hours then again its restarting and same problem again stucked in bootloop now going to disable some processors and flash to stock rom hopefully that might solve my problem but not sure yet..
saqi939 said:
mines 506**** have you heard any about this s/n
---------- Post added at 09:04 PM ---------- Previous post was at 09:01 PM ----------
u gave to a person who says he can repair it, it was okay for few hours then again its restarting and same problem again stucked in bootloop now going to disable some processors and flash to stock rom hopefully that might solve my problem but not sure yet..
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supposely upto 510 were good.. but yet they still to bootloop.. so chances are high for your device.
raptorddd said:
supposely upto 510 were good.. but yet they still to bootloop.. so chances are high for your device.
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and mine is stuck now in bootloop can't even access the download mode now.
saqi939 said:
and mine is stuck now in bootloop can't even access the download mode now.
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sorry to hear that .. youll have to send it in fr repair..
raptorddd said:
i think they can.. but why not send it to LG.. i think its better. you may get a new phone.
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Problem is I bought the phone from an online retailer and all they have is labor warranty. I've also tried e-mailing LG here in the Philippines but I haven't received a reply yet and it's been almost a week.
Can removing the 2 big cores (hardware, is it even possible?) by a guy who can repair it, fix the phone?
postnobil said:
Problem is I bought the phone from an online retailer and all they have is labor warranty. I've also tried e-mailing LG here in the Philippines but I haven't received a reply yet and it's been almost a week.
Can removing the 2 big cores (hardware, is it even possible?) by a guy who can repair it, fix the phone?
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they dont have chat option on pholippines? i always chat with them in the USA. if you have warranty callled them or chat so they can fix it . or get you a new phone.. or repaired.
not sure thers is a TOT file that disable it then root it and enable other 3 small cores. to boot.. and use phone.
not sure if you can use it with your phone i cant no support for USA variants
https://www.reddit.com/r/lgg4/comments/45gfg2/dae_g4_series_msm_big_core_disable_tool_guide/
postnobil said:
Problem is I bought the phone from an online retailer and all they have is labor warranty. I've also tried e-mailing LG here in the Philippines but I haven't received a reply yet and it's been almost a week.
Can removing the 2 big cores (hardware, is it even possible?) by a guy who can repair it, fix the phone?
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U cant claim warranty from lg unless u buy from them directly ...u best bet is to contact the online store n tell them to contact LG otherwise ur screwed lg will never accept warranty n fixing it via technician cost 200US$ cuz they need to replace a motherboard from fixed working g4....isnt lg phones a pain in the *** next time dont buy lg phones...
jinderation said:
U cant claim warranty from lg unless u buy from them directly ...u best bet is to contact the online store n tell them to contact LG otherwise ur screwed lg will never accept warranty n fixing it via technician cost 200US$ cuz they need to replace a motherboard from fixed working g4
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That is not correct. 12 month warranty is provided by LG for the device so he can go ahead and get in touch with LG. As long as he's got proof of purchase that's all they ask.