Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
SirDigitalKnight said:
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
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It just goes blank. No notification at all. It's been on for 20 percent now. But I am sure it will turn off again. Maybe it's because it gets hot. I dunno.
bustanut666 said:
Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
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Click to collapse
Did the watch suffer any kind of mechanical shock ?
Cst79 said:
Did the watch suffer any kind of mechanical shock ?
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Click to collapse
Not that I know of or anything very severe. I have pumped it on a wall before but that's it. Never dropped or anything. Just seemed like after the updates it when crazy. And I've tried almost every solution I've read on these forums.
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
bustanut666 said:
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
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Click to collapse
That sounds like it is trying to update or download the apps to the watch... which it sounds like you have 12 installed on your phone.
Have you tried deleting ALL the apps from you phone (only the 12 apps for the moto 360) and then uninstall Android wear and factory reset the moto 360 and then download Android wear to your phone and pair the 360 as a new watch and test it for a while and see how it works?
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
ykazimir said:
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
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I never connect the bluetooth to listen to music. It just shuts down.
Maybe you are doing something that causes it to overheat. Do you leave it on for prolonged periods of time?
Been having this same issue. The Moto 360 powers off and when I press the power button to turn it back on I see the splash "M" image then it turns off. The only way to get it to stay on is to put it back on the dock and when it turns on it says shows the updating apps screen. Any fixes?
I haven't figured out fix. Because of this I barely use my watch anymore. Sucks.
Sent from my SM-G900V using Tapatalk
yep, haven't used my 360 in 6 months because of this problem. it's a shame really. my warranty went out like a week ago too :/
Same thing has been happening to me as well. Not doing anything on the watch, it just goes into sleep of death and I have to put it back on the charger. Battery level is usually above 60 or 70 %.
Same issue!!!
Guys even I had same issue, my watch will heat up suddenly and turns off. I've to put it in dock to turn it on again. This issue never occurred after stopped using some of the new watch faces which allows dim option. I'm currently using some of the old watch faces which are working fine. May be these new watch faces are not working fine with latest update. Now I don't face any problem and battery life is also great.
Try this solution and let me know.
Watch faces has nothing to do with it. My watch will not fully boot into android wear unless it's on the dock no matter which watch face I am using. Even the minimal face.
Sent from my SM-G900V using Tapatalk
Anybody able to find a fix? This is so annoying
I'm having the same problem. I purchased a used Moto 360 off eBay for $120 and it turns off randomly even when the battery is pretty high for example it just turned off randomly at 80%. Then when I try to turn it on it boots up till the M logo or sometimes to the colorful part but then turns off again. It also only turns back on by putting it on the charging dock. Also it shows the Installing App 1 of 1 at startup and then suddenly shuts down again. I am extremely annoyed and frustrated because of this as I spend $120 on this watch and now I get this which makes it unusable and a waste of money. Please tell me guys if any of you find a solution!
Unfortuanately, mine is doing the exact same thing. I thought I had it working again, but as soon as I tried to give GPS permission to Google Fit (wouldn't run without it), it spun there and just went black. I literally just took the watch off the charger, so it isn't that. Now, if I hold the power button or press it multiple times, it tries to boot up, and will stop before it even gets past the normal Android boot animation. Sometimes, it won't even get past the Motorola boot animation. Now, when I put it on the charger, it seems to load perfectly fine, and even gets past the 'Starting apps' phase. Again, once it loads back up, my watch shows +90% battery. I've tried a factory reset, unpair/repair, and still no go.
Found a pattern
My app does the same but i have at least a pattern when it happens. It seems like it is as soon as there has been an update either in Android ware app or in soem app that has an wear application.
Related
So I noticed earlier today that the gapps were crashing on my moto 360... I couldn't use it. I did a reset of it and it repaired to my phone, which it was not pairing to earlier. Now... nothing is crashing but it's not pairing with my phone. Just says "Connecting..." Then says "Disconnected." Is my watch dead? I already reset it once and it's not working. Watch is very very hot and the battery is draining very quickly also. Dropped like 25% in ten minutes.
Everything on the watch is stock. No recovery or custom ROMs or anything.
I also have a Nexus 6 and man is my moto 360 been nothing but a headache this whole time. Im at the point where i simply hate the damn thing and would take $100 if someone wanted it. Android Wear has been nothing but a huge disappointment.
This issue stopped after I reinstalled the Wear app on my phone. Updated borked it.
I have an odd problem with my phone.
All of a sudden the phone would automatically shut down and reboot when it's not plugged into a charger.
IF FROM BEING POWERED OFF
It shows the LG logo, stays there then shuts down and reboots to do the same thing over and over again.
IF POWERED ON THEN CHARGER REMOVED
it will stay on for a random amount of time, but not more than a minute. it will function properly for awhile then shut down, reboot and do the same thing as above.
IF WHILE BEING CHARGED
it works normally. i can do anything on the phone like theres no problem.
even stranger:
i did a factory reset, and it did so without a problem. when it finally rebooted and it shows the first few options (language and accessibility) when setting up the phone, it stays on for a long time - as soon as i touch the screen though it powers off and reboots again. i was able to set things up again while the phone was plugged in.
now i cant use it without the phone being charged.
*additional note:
it may be related but this started the other day when i went out for my daily jogging routine. I usually keep it in my front shorts pocket while i listen to music. about 40 minutes in and i realized my music stopped - when i checked the phone it rebooted by itself. maybe it got wet by a bit? when i took it out of my pocket it was pretty dry though - it wasnt like it was dunked in a glass of water or anything.
I checked online and some have reported having the same problem and changing batteries worked. i just dont want to waste money on something that might not even fix the phone.
You need a new battery i believe, had a problem like that with a family members G3 - battery replaced, fixed - otherwise it would turn off randomly/when doing anything that is considered intensive (touching the screen counts)
manor7777 said:
You need a new battery i believe, had a problem like that with a family members G3 - battery replaced, fixed - otherwise it would turn off randomly/when doing anything that is considered intensive (touching the screen counts)
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just saw your reply now, thanks for taking the time to reply.
i did a lot of research when the problem arose, tried factory resetting, switching roms (to stock and custom) and nothing worked - asked around and it seems it WAS the battery all along. now it works perfectly and it lasts much longer than before.
kulapips said:
just saw your reply now, thanks for taking the time to reply.
i did a lot of research when the problem arose, tried factory resetting, switching roms (to stock and custom) and nothing worked - asked around and it seems it WAS the battery all along. now it works perfectly and it lasts much longer than before.
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Click to collapse
There is a lot information about reboot , so you much research much more.
kulapips said:
I have an odd problem with my phone.
All of a sudden the phone would automatically shut down and reboot when it's not plugged into a charger.
IF FROM BEING POWERED OFF
It shows the LG logo, stays there then shuts down and reboots to do the same thing over and over again.
IF POWERED ON THEN CHARGER REMOVED
it will stay on for a random amount of time, but not more than a minute. it will function properly for awhile then shut down, reboot and do the same thing as above.
IF WHILE BEING CHARGED
it works normally. i can do anything on the phone like theres no problem.
even stranger:
i did a factory reset, and it did so without a problem. when it finally rebooted and it shows the first few options (language and accessibility) when setting up the phone, it stays on for a long time - as soon as i touch the screen though it powers off and reboots again. i was able to set things up again while the phone was plugged in.
now i cant use it without the phone being charged.
*additional note:
it may be related but this started the other day when i went out for my daily jogging routine. I usually keep it in my front shorts pocket while i listen to music. about 40 minutes in and i realized my music stopped - when i checked the phone it rebooted by itself. maybe it got wet by a bit? when i took it out of my pocket it was pretty dry though - it wasnt like it was dunked in a glass of water or anything.
I checked online and some have reported having the same problem and changing batteries worked. i just dont want to waste money on something that might not even fix the phone.
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Click to collapse
Hey, I had exactly the same problem. Did everything but no use. Then i changed the battery and voila no restarts or power shut down since 4 days.
Screen won't turn off after 5 seconds. Thought it was possibly new watch face. Switched to another. Same thing. Not rooted. No weird apps. Nothing sideloaded. Just started on its own yesterday. Have to cover the screen to turn it off. Watch face has been cleaned. No cracks.
error629 said:
Screen won't turn off after 5 seconds. Thought it was possibly new watch face. Switched to another. Same thing. Not rooted. No weird apps. Nothing sideloaded. Just started on its own yesterday. Have to cover the screen to turn it off. Watch face has been cleaned. No cracks.
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I just started having this same problem within the last week or so. I did a factory reset of the watch this morning (mostly to get rid of Android Wear apps that could not be uninstalled from my watch), but the watch still turns on by itself for no apparent reason and will not turn off unless I press the button.
EDITING POST JULY 20:
After factory reset, I actually had the watch doubly connected to the phone, so I have corrected that now. However the problem with the random turn-ons began occurring well before the factory reset.
I've had my 360 left of the charger for months without use, however I've come to use it today to find something bizzare.
If I take it off charge and leave it, then it'll be fine. However as soon as I try and do anything on it, it turns off after a few seconds and won't turn back on without the charger.
I've wiped it a few times but the problem still persists. As an example:
Take watch off charge, go to reset it, watch turns off before I can press reset.
I then reset the watch whilst on charge, took it off charge and left it on the setup screen. Watch stayed on the entire day. As soon as I tried to set it up, it turns off.
Any ideas?
Sent from my Nexus 6P using Tapatalk
Hi all... I've been using android devices since day one and love the pixel c.
I'm just having a problem where every time I shut down the device I come back to it at the end of the day and the LED lights on the back of the tablet on and it seems like the tablet has been on all day and has no power?
I'm definitely powering it down as it says power off and I let it power down yeah but it just doesn't seem to be powering down properly. Are others experiencing this issue.
Laters,
PJ
My wife is experiencing this same thing with hers though I was wondering if she was closing the folio cover before it fully powered off. I noticed that when the screen goes black a few seconds after choosing power off, the image is still there as if the backlight on the screen was turned off. I seem to not have the issue she's experiencing when I power it down.
Not to hijack but I was wondering if you or others were having issue with the tablet randomly rebooting? It happened a few times after listening to Google Play Music for a few minutes (each time) while connected to an external Bluetooth speaker tonight and twice a week ago while I was trying to do the same thing.
Sent from my VS995 using Tapatalk
Just another note about these issues...I was in the kitchen today doing something's and out of the corner of my eye I see the Android/Google splash screen then boot to the lock screen. I Then asked my wife if she powered on the tablet today and she said no...so is this thing powering itself on now? I swear this only happened after the latest update because this thing has been rock solid.
Sent from my VS995 using Tapatalk
I know this is an old thread but I'm interested to see if you still have this isssue as I am having the same problem. I have narrowed down the cause to the Netflix app.
If I use Netflix then the tablet will freeze on shutdown. The backlighting won't turn off and the LED remains lit.
If I force close Netflix from settings before shutting down then the tablet shuts down normally.
Since i installed the beta android 8.1 my tablet has been running great. No issues turning off and youtube browsing videos while watching a video is FINALLY fixed!!!!!!!
Thanks richardtribes. I have installed the 8.1 beta. My tablet does now shut down correctly after using Netflix, although I'm finding that videos that I attempt to play in Netflix are now scrambled. I think there must be some issues with either codecs or DRM on the Pixel C.