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I know there are already a LOT of topics concerning this - I have read through them all frantically, trying to find a solution before turning to asking myself.
So, here's exactly what happened, and what I've tried.
My phone was just fine, running perfectly, nice battery life. I had been running CarbonROM for about 2 months, without any issues, didn't change anything recent to this problem occurring. So one night I was at a party, and didn't have an available charger, so my phone ran out of power completely. The next morning when I came home, I set it to charge, the LED lit up, as far as I remember at least. In the evening I turned it on, and I got to the SIM pin-code unlock screen. I entered the PIN, and my phone turned off. No crash screen or anything, it just went straight out. I figured that maybe it hadn't charged properly, so I let it charge for a few more hours, and then tried again - same thing happened. I instantly tried to turn it on again, but this time nothing happened at all. I held the power button down for at least 1 minute, to no avail. When I put in the charging cable, the LED doesn't light up.
So, as I said, I have been reading around on this forum and other places, trying to find a solution. Some people said holding down the power button and volume up and down at the same time for 2 minutes would fix it, it didn't. I have tried several times. Most recently someone said I should connect my phone to my PC with the USB cable, and then hold down the power button and volume down. This time, something did happen. But not on my phone's end. I have done this 2 times, with the same result. At exactly 7 seconds, my computer turns off, as if I had "choked" it by holding down the power button on the PC. This seems really odd to me, since the phone can't even turn on, so I don't see how there can be any connectivity.
I hope someone here has a solution, knows why it happened, or can at least guide me in replacing any part if needs be. I hope not, though.
Bump
Should I just send it in for a repair? I have an idea that doing so will be very expensive...
Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
SirDigitalKnight said:
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
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Click to collapse
It just goes blank. No notification at all. It's been on for 20 percent now. But I am sure it will turn off again. Maybe it's because it gets hot. I dunno.
bustanut666 said:
Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
Click to expand...
Click to collapse
Did the watch suffer any kind of mechanical shock ?
Cst79 said:
Did the watch suffer any kind of mechanical shock ?
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Click to collapse
Not that I know of or anything very severe. I have pumped it on a wall before but that's it. Never dropped or anything. Just seemed like after the updates it when crazy. And I've tried almost every solution I've read on these forums.
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
bustanut666 said:
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
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Click to collapse
That sounds like it is trying to update or download the apps to the watch... which it sounds like you have 12 installed on your phone.
Have you tried deleting ALL the apps from you phone (only the 12 apps for the moto 360) and then uninstall Android wear and factory reset the moto 360 and then download Android wear to your phone and pair the 360 as a new watch and test it for a while and see how it works?
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
ykazimir said:
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
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Click to collapse
I never connect the bluetooth to listen to music. It just shuts down.
Maybe you are doing something that causes it to overheat. Do you leave it on for prolonged periods of time?
Been having this same issue. The Moto 360 powers off and when I press the power button to turn it back on I see the splash "M" image then it turns off. The only way to get it to stay on is to put it back on the dock and when it turns on it says shows the updating apps screen. Any fixes?
I haven't figured out fix. Because of this I barely use my watch anymore. Sucks.
Sent from my SM-G900V using Tapatalk
yep, haven't used my 360 in 6 months because of this problem. it's a shame really. my warranty went out like a week ago too :/
Same thing has been happening to me as well. Not doing anything on the watch, it just goes into sleep of death and I have to put it back on the charger. Battery level is usually above 60 or 70 %.
Same issue!!!
Guys even I had same issue, my watch will heat up suddenly and turns off. I've to put it in dock to turn it on again. This issue never occurred after stopped using some of the new watch faces which allows dim option. I'm currently using some of the old watch faces which are working fine. May be these new watch faces are not working fine with latest update. Now I don't face any problem and battery life is also great.
Try this solution and let me know.
Watch faces has nothing to do with it. My watch will not fully boot into android wear unless it's on the dock no matter which watch face I am using. Even the minimal face.
Sent from my SM-G900V using Tapatalk
Anybody able to find a fix? This is so annoying
I'm having the same problem. I purchased a used Moto 360 off eBay for $120 and it turns off randomly even when the battery is pretty high for example it just turned off randomly at 80%. Then when I try to turn it on it boots up till the M logo or sometimes to the colorful part but then turns off again. It also only turns back on by putting it on the charging dock. Also it shows the Installing App 1 of 1 at startup and then suddenly shuts down again. I am extremely annoyed and frustrated because of this as I spend $120 on this watch and now I get this which makes it unusable and a waste of money. Please tell me guys if any of you find a solution!
Unfortuanately, mine is doing the exact same thing. I thought I had it working again, but as soon as I tried to give GPS permission to Google Fit (wouldn't run without it), it spun there and just went black. I literally just took the watch off the charger, so it isn't that. Now, if I hold the power button or press it multiple times, it tries to boot up, and will stop before it even gets past the normal Android boot animation. Sometimes, it won't even get past the Motorola boot animation. Now, when I put it on the charger, it seems to load perfectly fine, and even gets past the 'Starting apps' phase. Again, once it loads back up, my watch shows +90% battery. I've tried a factory reset, unpair/repair, and still no go.
Found a pattern
My app does the same but i have at least a pattern when it happens. It seems like it is as soon as there has been an update either in Android ware app or in soem app that has an wear application.
Having issues with factory reset on my watch. When I go to the unpair option and say yes to factory reset, it acts like it's going to do the reset but then just kind of shuts off or goes unresponsive. Throw it back on the charger and it boots up like it was just powered off. What am I missing?
agentfazexx said:
Having issues with factory reset on my watch. When I go to the unpair option and say yes to factory reset, it acts like it's going to do the reset but then just kind of shuts off or goes unresponsive. Throw it back on the charger and it boots up like it was just powered off. What am I missing?
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Click to collapse
I have the same problem too!
I've tried the reset multiple times, battery is always at 100% when trying. Getting very frustrating. Any ideas? Google has not been helpful.
Just says "Resetting, please wait" then "Restarting" then goes black until I dock it again, at which point it boots back up like all I did was reboot it.
Any help at all here?
I was having this problem... so I fully charged it and while it was turning off, I threw it on the charge also and it worked..
gd6noob said:
I was having this problem... so I fully charged it and while it was turning off, I threw it on the charge also and it worked..
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Click to collapse
None of that is working for me. It just turns off when trying to reset while at 100% battery.
I think this watch is just broken. I had it off the charger and when I re-docked it and it turned on with 54% battery. 5 mins later, it was at 100%.
I have the exact same issue :/
Still unable to factory reset this..
So, finally got this reset to happen...now ~30 minutes after the initial setup has finished, the watch battery is dying while on the charger. Thoughts?
It's (kinda) charging now. I just have no watch faces to pick from. Not really syncing.
I had the same problem - after multiple tries it worked.
After several days of waiting, I still have no ability to pick watch faces from the Android Wear app. Thoughts?
Moto 360 first gen. reset
The trick is to un-pair and reset it while is charging. good luck!
RD
I have an idol 4s and last night before bed, around 11:30pm, it decided it was a good time to windows update. I looked over and I saw the reboot and the gear icon, so although I knew I had about 50% battery I plugged it in and continued to read my book while waiting for it to finish.... except after the progress bar got to the end my phone never turned back on.
Despite several attempts at holding the power button to get it to come on, or plugging and unpluggin the power , all I get is the White Alcatel Idol4S boot screen, followed by the pink TMobile Logo.
Then, coincidentally as I'm writing this I plug it in again (coincidentally into my pc at work if that makes any difference) and it finally gets passed the windows logo and it shows the message at the top something about finishing up or whatever.
But as I recall, this happened on the last update, whenever that was too. Any idea what the heck is going on? Has this happened to anyone else?
RobbieRobski said:
I have an idol 4s and last night before bed, around 11:30pm, it decided it was a good time to windows update. I looked over and I saw the reboot and the gear icon, so although I knew I had about 50% battery I plugged it in and continued to read my book while waiting for it to finish.... except after the progress bar got to the end my phone never turned back on.
Despite several attempts at holding the power button to get it to come on, or plugging and unpluggin the power , all I get is the White Alcatel Idol4S boot screen, followed by the pink TMobile Logo.
Then, coincidentally as I'm writing this I plug it in again (coincidentally into my pc at work if that makes any difference) and it finally gets passed the windows logo and it shows the message at the top something about finishing up or whatever.
But as I recall, this happened on the last update, whenever that was too. Any idea what the heck is going on? Has this happened to anyone else?
Click to expand...
Click to collapse
I cannot tell much from what you are describing, but my best advice is to let it do what it needs to do and finish.
Just plug it in and leave it alone. Possibly you interrupted the update/upgrade process, but who knows? Unless it hangs there for hours and hours I try to never touch my windows phones to force a soft reset unless I absolutely have to.
Yeah, so it happened again last night. Just as I was going to bed, I saw the black and white screen with the gears rotating, so I just plugged the phone into power and went to bed... but making sure to turn on my other device so I'd atleast have an alarm to wake up to. 8 hours later nothing. If I plug in power or unplug power, I'll see the tmobile splash screen and then nothing else.
[edit] Not sure how relevant this is. But when I plug it in to power. The white led near the camera turns on as usual. But after a while it turns off, which leads me to believe that the device is literally turned off because as I recall, genreally speaking, it is not possible to plug in a windows phone device and not have it charge. What makes it interesting though is that even though the led is turned off, I still see the device in "This PC" when it is connected. I just can't browse the device storage of course. So as soon as I disconnect, it is not visible on my windows 10 pc until I plug it in again. I finally long pressed the power button, and unlike earlier when I would just remove and reconnect usb power, this time, the White Alcatel/windows 10 branding showed up, THEN the pink tmobile logo. And finally it booted up.
Mine's been doing the same since the start of the year... I have to keep rebooting till it finally "works" again... takes about 45-60mins of rebooting.
Hi. I've got a SMT700 that I purchased new and have used for several years with only minor troubles(Having to reconnect the battery occaisonally) and recently I had a new issue come up I've no idea how to fix. My knowledge on this stuff has extremely large holes in it, so I may have missed something obvious. I've been poking around all week trying to figure it out to no avail.
Anyway, the issue: My daughter was using the tablet and it became unresponsive. I popped the back off and fixed the battery cable(It had come out) and after doing so it flat out refused to turn on. Wouldn't boot in recovery or anything else I could think of. So I plugged it in overnight and let it charge just to make sure, since I wasn't sure if it had had much of one when it turned off. Will not turn on. If you push the power button while it's plugged in, the status of the charge(Says 100%) will blank out and then it resets like I just plugged it in. I've found that if I try to boot it in Recovery, it will come up just fine - if I unplug it, it turns off instantly. If I reset it, it turns off and goes back to the charge status screen as if I just plugged it in. It just has the Samsung firmware installed, I believe fully updated(I rarely check it since the tablet is old and it's literally just used for Disney+ for the kid lately) I'm at loss for what could it causing it or what I can do to fix it. Anyone seen this and able to point me in the right direction? Thanks for your time.
Oh. And I have tried plugging it into the computer, but it doesn't even register as plugged in(Can't do recovery or anything) - that didn't really surprise me, it wouldn't charge that way before so I didn't think it would work.