3.5mm jack - only hear sound from the left side - G4 Q&A, Help & Troubleshooting

Been happening recently. Most of the time it outputs sound on the left side but for some reason it goes some what normal where the right side outputs little to no sound and the left side outputs normal.
Since it's international europe unlocked and I bought from a retailer (Handtec) outside of Canada. How do I approach this to get this fixed? I am sure the phone is still under warranty as I bought this around June (I think).

Tried different headphones?
LG G4 H815 ®

tried to clean up the jack ?

Is there lint in the jack? This happened to me once and ti was a quick fix.

I seem to recall seeing this issue reported on the LG G2 when it came out. People just weren't pushing the headphone plug into the socket hard enough. It took significantly more effort to properly seat the plug than most people were used to, so the plug was only making intermittent contact with one channel. Of course, you don't wanna seat it with a hammer, either. You might want to try twisting a little bit as you insert it.

I tried with various of headphones. Still the same, left side with sound and right side with out sound. I tried twisting it, cleaning it, pushing it hard. Still same issue :\

Do you play some specific audio ?
some song ? Stereo/Mono ?
Custom audio player from playstore ?
Using any equalizer ?
Custom ROM ?
Also..
happens when phone cover is installed on phone and audio plug doesn't fit properly.
If none of above then you my friend possibly have a defective audio jack..
Did your phone receive any shock recently ?
You took your phone to the bathroom because it could be causing due to moisture..
There are many other reasons..
Could be any

omr911 said:
Do you play some specific audio ?
some song ? Stereo/Mono ?
Custom audio player from playstore ?
Using any equalizer ?
Custom ROM ?
Also..
happens when phone cover is installed on phone and audio plug doesn't fit properly.
If none of above then you my friend possibly have a defective audio jack..
Did your phone receive any shock recently ?
You took your phone to the bathroom because it could be causing due to moisture..
There are many other reasons..
Could be any
Click to expand...
Click to collapse
Everything is stock... It does this for everything including youtube, games, etc. I usually use poweramp as my main music player but it does this on the stock music app and google music.
It has been dropped a few times but at most like 2 - 3 inches form the ground.

1. You could have bad audio jack
2. It could simply be dislocated due to minor shock (Just maybe)
3. Defective main board (Maybe)
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Insurance question

My headphone jack is failing on me all of a sudden. With a little bit of movement it stops sending sound towards one side of the headphones. My phone has A LOT of scuffs and scratches. Will I be able to get it fixed by taking it to a Sprint store? Or would I have to send it to Asurion?
I personally haven't dealt with this problem, so I'm assuming here.
If the jack is off the board (similar to charging port issues) with peeled circuit board, it would be an insurance claim. Otherwise, the store can handle it.
Yep, Sprint's official policy is, if the port is loose on the board, they will replace it. If the port is completely broken off, they will send you to asurion.
As far as the scratches, most stores dont care about scratches. If you have cracks, dents, etc, then they will probably turn you away.
Okay, I took my phone today and they said they'll give it a look. Hour and a half later they returned it and said they fixed the problem. Also, they replaced my kick stand and camera which is really nice of them. The technician even did a final check with her headphones to see if it was fixed. I went home and when I plugged in my headphones I got sound from both sides. All fine and dandy until I moved and then no more noise from the right side. Same issue. I know it isn't broken off since if I jiggle the headphone jack slightly there is sound coming off both sides. (checked to see if my headphones were the problem with multiple things but I got sound from both sides) If the headphone jack gets a little movement then the sound gets cut off again. I then went a second time and said the problem was happening again and brought my headphones and my iPod this time with me to show them that my headphones weren't the problem. The sales rep took out his headphones and told me nothing was wrong. He said my headphones needed more power to function properly. (I have been using my headphones with my EVO for 6 months without a problem) His headphones had a 90 degree jack while mine had a straight jack. (This might have helped them see the problem) I showed him the problem using my headphones and he definitely acknowledged it. He finally told me that since they have no issues using their headphones, there isn't a thing they can do.
What can I do so they can fix it?
Here are pictures of the different jacks:
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This is similar to my headphones. Notice how the jack is long and straight.
This jack is similar to the sales rep's headphones. Notice how short it is.
Actually, it sounds like a wire in your headphones may be kinked or shorted, since it worked with a different pair of headphones. I've had the same thing happen, thinking that the port went out when it was actually the headphones.
Try a third pair and see if it does it.
I love The Wall, nice headphones too
If it isn't the headphones, just try a different store. I've been to two different Sprint stores with problems with my Evo - one store gave me a hard time while the other replaced the phone no questions asked... for the same problem.
(from... Evo/MIUI/Tapatalk)
Yeah, just to double check, try your headphones with a few devices just to make sure thats not it. But it has nothing to do with the "power" of your headphones, they are dumb.
Otherwise, try a different sprint store. If the headphone port is loose or broken, there is no way to fix it. They need to completely replace the main board, or give you a new phone. Don't stop trying until they do, Sprint is cheaper than my grandma, they will fight you to not replace your device so they dont lose a few bucks.

Headphone jack compatibility

So i tried using three different headphones with two almost new s2s (mine and my gfs), it seems that none of the headphones can get solid connections with either phones, they either have to be kept at a certain angle/position or need to pressed down to actually hear sound.
Can anyone confirm this? Does the headphone jack get best compatibility with samsung products only? Not that I use my phone to listen to music but this is pretty irritating.
I use iphone head phones work Great
Sent from my SGH-T989D using XDA
charju said:
So i tried using three different headphones with two almost new s2s (mine and my gfs), it seems that none of the headphones can get solid connections with either phones, they either have to be kept at a certain angle/position or need to pressed down to actually hear sound.
Can anyone confirm this? Does the headphone jack get best compatibility with samsung products only? Not that I use my phone to listen to music but this is pretty irritating.
Click to expand...
Click to collapse
no issues here.
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Look for a right angle connector or adapter. It is best for things like phones to prevent damage to the jack.
I have a in-ear headphone from HP with the inline mic... I don't have the problem with audio cutting out. I do have problem with the mic volume sounding faint at other end. I need another headphone/mic unit. Any suggestions welcome. No BT - I need in ear for noise reduction and also listening to podcasts.
None of my headphones can go in all the way, theres always a bit of the metal outside. I tried it with both t989 that I have access to. I don't think it's just my machine.. anyone verify?
charju said:
None of my headphones can go in all the way, theres always a bit of the metal outside. I tried it with both t989 that I have access to. I don't think it's just my machine.. anyone verify?
Click to expand...
Click to collapse
You might have gotten something stuck inside your jack.
My plugs insert all the way...
are you using a case?
I thought i was having a problem with my porta pros, then when I tried them without my case on I could see it wasn't in all the way.
It took quite a bit of force to snap it in the rest of the way then it worked just fine.
charju said:
So i tried using three different headphones with two almost new s2s (mine and my gfs), it seems that none of the headphones can get solid connections with either phones, they either have to be kept at a certain angle/position or need to pressed down to actually hear sound.
Can anyone confirm this? Does the headphone jack get best compatibility with samsung products only? Not that I use my phone to listen to music but this is pretty irritating.
Click to expand...
Click to collapse
Sounds like you have a broke connecter on your jacks.
Sent from my SGH-T989D using Tapatalk
i use skullcandy with inline and they work flawlessly with and without cases.

[Q] 3.5mm input jack - problem or normal?

Hey today I've noticed that when I gently push the headphone jack cable/plug to the right (while holding the phone in front of me) the sound cuts off on the left headphone.
It doesn't matter which headphones I use, it always happens.
Here's a picture I did:
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However it doesn't happen on it's own (at least not yet..). It only happens when I pull the cable by accident (and then fixes itself right away) or gently push it towards right.
Is this a common issue in HTC phones? I've googled the problem and I see that Desire models had the same problem, well kind of, the jack was too lose after time.
Is this fixable on my own, or do I have to send it over warranty when it finally brakes (I just assume it will someday).
Thanks!
unless you can find the jack and are real good @ soldering you'll have to send it in for replacement. I have a few g2s in the family all somewhat old and none have this issue. I have heard of others mentioning it though. of course I assume you have ruled out the headset as the problem, trying others?
Sent from my HTC Vision using xda premium
Tried 3 pairs of headphones, it's not a problem though, it doesn't happen on it's own, I've also asked my friend (he has the G2 as well) and he says this happens to him too but only on the original headphones. Until it works fine I won't be sending it for repairs (we can't really get replacements that easily where I live) - I can't afford not to have a phone for 2-3 weeks.
I guess that the metal thingy just resized itself while putting in some other than original jack plug into it. That's too bad.
Thanks.
Oh, crap. Same thing happens with mine, I though I had broken it. Guess it's common?
Tried it, but had no problems with 2 different headphones. Having the phone in tight jeans with headphones can cause some problems. I would recommend not pushing it around, as you might damage the rest of the circuit.
Sent from my HTC Vision using xda app-developers app
You will NOT believe this. I rooted my phone today, installed Mimi ICS rom.
The problem disappeared completly (I am 100% positive on this, tried to push it VERY hard a second ago). How the **** is that possible? Can anyone explain?
My Desire Z changes songs everytime i push that, it´s really annoying at the gym.
Huh I thought it was just me, or the particular jack I was using. Haven't tried it in a bit since I've been using Bluetooth.

Nokia 6 Headphone jack - possible problem?

Hi there. Today I tried for the first time some headphones with my nokia 6 (2018), and the connector is not straight with the chassis. Is this normal? Can someone confirm, please with your device? Thanks in advance.
Sorry about the picture quality.
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I can confirm, but it seems it works fine.
Ja_som said:
I can confirm, but it seems it works fine.
Click to expand...
Click to collapse
Hi. thanks for the reply, so your's it's the same? Yeh, mine works fine too. I guess it's a design choice. Thanks again!
Mine seems to be the same. My phone also seems to give off a horrible buzzing noise when plugging into my car aux, so I am curious if my headphone jack is defective or if they really decided to not shield the aux cable signal.
Yeah I checked another unit today and they are all like this. I use Bluetooth in the car so I don't know. But tomorrow I will test that and let you know.
Also, the jack seems to be a little "mushy" and easy to remove... there's not real "click" when you plug your headphone... Did someone note that ?
pfufux said:
Also, the jack seems to be a little "mushy" and easy to remove... there's not real "click" when you plug your headphone... Did someone note that ?
Click to expand...
Click to collapse
It's definitely not mushy, and I feel a click when putting headphones into my phone. It does stick a bit out like on your pic though.
carlosaedo said:
Hi there. Today I tried for the first time some headphones with my nokia 6 (2018), and the connector is not straight with the chassis. Is this normal? Can someone confirm, please with your device? Thanks in advance.
Sorry about the picture quality.
Click to expand...
Click to collapse
I think its to do with the way how the phone curves and so the headphone jack bonds with the body of the phone and not with the screen panel also i find that with my old head phones that have some of the copper worn off the end it tends to slowly wiggle it self out while with my more newer pair that has the copper coating present it works with a click still
I do however have a problem with the earphones that they give you im not sure if its to do with the update on the 02/08/18 but it cuts out and ill then have to unplug and plug the headphones back and it tends to make a really loud click i think its with the earphones and not the device its self.

FM Tuner question

I recently purchased a Hizpo Android headunit with 9.0 it has 4gb of RAM and 64 internal storage. Anyway my question is, I noticed that the mp3's audio seems to sound alot better than just the FM Tuner. The FM audio sounds really weak. Is there any adjustments I can make to the settings or is that just the way it is. I have a 10 inch kicker Sub that is self amplified and sounds good on the mp3's but on the Tuner it is almost non existent. I don't have the external remote gain for the Sub, but is that what I need to get the sound closer to where the mp3's sound? The unit is installed in a 2007 Ford supercrew cab truck.
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Sent from my SM-A705MN using Tapatalk
Sometimes you need a signal booster like this and blue wire needs a 12v+
with-style said:
Sometimes you need a signal booster like this and blue wire needs a 12v+
Click to expand...
Click to collapse
Hi,
I have looked on amazon.ca and wasn't sure which of the several units were what you were recommending.
There was a Mr Ho product with many positive reviews. here is a link;
https://www.amazon.ca/Mr-Ho-Antenna...ar+radio+signal+booster&qid=1605705299&sr=8-9
Can you share details on the product you recommended ?
Perhaps a web link or product name etc.
Thanks From Nova Scotia,
I've seen this.
with-style said:
Sometimes you need a signal booster like this and blue wire needs a 12v+
Click to expand...
Click to collapse
I used to have a cheap unit that I got from Ebay. It worked well enough to watch live TV through using PDA net. Great for long drives. My boss and I watched a Monday night game when we had to make a five hour drive. Be careful though. My TV service was noticeably lower than the MP3 volume and equalizer effect. I had to get a get an app to fix the issue. This was on an Android 4.2 and it was five years ago. I do know that they have apk's that balance the sound. Another option is to look at the code. Its not too difficult to figure out. This morning I found the one on my phone that sets the Bluetooth volume way low when it is channeled through a speaker. It was in the ".etc" file. Coders usually do a fair job at labeling each section. It was easy to see that the headphone, call, and hearing aid were all set with maximum values of 4800 with steps for each volume reference at double the speaker that was set at 2800. Careful with this though. If you're driving the sound through an amplifier, as I think you are and should with 10" subs, then you stand a chance of burning up the amp and/or blowing the speakers if you put too much out from the head unit pre-amp. Its better to adjust the MP3 down rather than the FM up.

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