Google messenger not sending mms with wifi on - G4 Q&A, Help & Troubleshooting

H812 on Rogers,
I can't send mms using Google messenger whilst I'm connected to wifi. I can receive no problem however. In order to send I must turn wifi off. Bit of a pain...
Edit: works perfect using stock messaging app.
Anyone else notice this?
Note: I know I can't use wifi to send or receive. That's not an issue.

Some mms apps are not smart enough to switch to cell data to authenticate. See if there is a setting to send via cell

larsdennert said:
Some mms apps are not smart enough to switch to cell data to authenticate. See if there is a setting to send via cell
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No such setting. Also, stock messaging app has no issues..

Related

Solution for those who cant send MMS over wifi on ICS update

Ive seen a few threads about this, as well as several on the TMo boards and other boards about people not being able to send or receive MMS over wifi after the ICS update. I also had this issue and called TMo. I spoke to their 2nd level support, and the solution per Samsung is first send a picture to yourself via gmail (the gmail acct associated with your phone) while on wifi. After you receive it, you should be able to send and recieve MMS over wifi from there on out.
It worked for me, so I thought Id share with you. I cant speak for custom ROMS as Im on stock rooted.
edit: the symptoms I was having was I would send an MMS, and it would sit at sending. If I received an MMS, I got the notification of a new text with a download button. Hit that, and it sits at download. FYI I just checked my wifes SGS2 and she's on Darkside 2.7 and had the same issue. I perfomed the fix above, and now it works. So it appears this fixes the problem on GB as well.
Do you send the picture to yourself through a computer to gmail? Or using the phone to yourself?
noodles2224 said:
Do you send the picture to yourself through a computer to gmail? Or using the phone to yourself?
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Click to collapse
While connected to wifi, from the phone, via gmail acct registered to my phone, sent to the same gmail acct.
Sent from my SGH-T989 using XDA
Doesn't work. It switches over to 4g when I send or receive MMS..
noodles2224 said:
Doesn't work. It switches over to 4g when I send or receive MMS..
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Click to collapse
Hhmmm interesting. Are you on a custom ROM?
Sent from my SGH-T989 using XDA
No, stock ICS rooted..
noodles2224 said:
No, stock ICS rooted..
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Click to collapse
Same as me. I dunno then
Sent from my SGH-T989 using XDA
Yup, nothing after a reboot either.
yeah, i just tried the same thing and nothing happened, however, mine won't even switch to 4g to send/receive mms
Damn sorry guys...apparently its the Samsung fix and it worked on mine and my wifes phone...
Sent from my SGH-T989 using XDA
bummer. wish this would have worked for me.
Sorry after the reboot, it didn't switch to 4g anymore..
For people who have 4g turn on just turn off mobile data in settings then do it
Sent from my SGH-T989 using xda premium
So does it work for you
This worked for me after several attempts.
Attempt 1: enable wifi and wifi calling. Send email. Email did not send.
Attempt 2: enable wifi only. Send email. Did not resovle issue.
Attempt 3: enable wifi and wifi calling, disable data network. Send email. reboot. Test MMS. Works. Enable data network. Tes MMS again. Problem Fixed.
TonySpark said:
This worked for me after several attempts.
Attempt 1: enable wifi and wifi calling. Send email. Email did not send.
Attempt 2: enable wifi only. Send email. Did not resovle issue.
Attempt 3: enable wifi and wifi calling, disable data network. Send email. reboot. Test MMS. Works. Enable data network. Tes MMS again. Problem Fixed.
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Click to collapse
So just to make sure, do you send the email to your Gmail address through the messaging app or through the Gmail app? I would love to get my MMS working with the ICS update.
I have tried this several times, doesn't work for me. Any other suggestions?
It might be different for me as well because I am using Straight Talk (on tmobile network) but even if i enable WIFI Calling, it won't work and just shows error.
TonySpark said:
This worked for me after several attempts.
Attempt 1: enable wifi and wifi calling. Send email. Email did not send.
Attempt 2: enable wifi only. Send email. Did not resovle issue.
Attempt 3: enable wifi and wifi calling, disable data network. Send email. reboot. Test MMS. Works. Enable data network. Tes MMS again. Problem Fixed.
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Click to collapse
I got this to work. I repeated #3.
When sending the email, use the messaging app.
ruphskunk said:
I got this to work. I repeated #3.
When sending the email, use the messaging app.
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So now mms IS working for the stock MMS app...but is there a way for it to work via Go SMS, etc??
nuggstein said:
So now mms IS working for the stock MMS app...but is there a way for it to work via Go SMS, etc??
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I have the same issue. For me at least the issue seems to be tied to GOSMS, i tried using HandcentSMS and it worked fine over wifi.

Can't send SMS on AOSP Roms.

Does anyone else have issues with sending SMS on aosp Roms? I've searched for an answer but can't seem to find what the issue is.
What messenger service are you using? I use hangouts which requires an internet connection. As long as your APNs are set correctly you should be able to send and receive no problem.
Toneman07 said:
What messenger service are you using? I use hangouts which requires an internet connection. As long as your APNs are set correctly you should be able to send and receive no problem.
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Thanks. I use hangouts also but I found what was keeping me from sending SMS. It was voice+, I use Google voice and every time I restored all my apps(google voice included) it would activate voice+ and not allow me to send messages through SMS because of some setting. It wasn't till I restored each app one by one and tested SMS that I figured it out.
Glad I did though.

MMS problems

Is anyone else having MMS issues? I can never get MMS messages to send. Its rather annoying. I've heard of people adding a custom APN but my button to add an APN is greyed out.
The only thing I can do is toggle airplane mode a few times to get the messages to go through but it doesn't always work
Went to the sprint store today and they were baffled.
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
tyler.frost92 said:
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
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Awww! Awesome.
Mig1234 said:
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
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Click to collapse
that's what i did after update picture would not go through and text takes a long time to send
cleared app cache and data
all is right in the world with sms
I have had a similar issue and it was fixed by turning wifi off and the message would send
My APN settings can't be edited. It doesn't let me edit, only create NEW APN's. I have my MSL and still cant change my APN settings. I could use the hotspot on the S6 SM-G925P. I'm currently non-rooted due to the recent 5.1.1 Firmware version update. Thanks.
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
balistic2 said:
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
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Click to collapse
My experience has been the same since S2 also. Read all the MMS threads. Tried all kinds of changes to APNs. Most of the time I was running CM and blamed it for the issues. Finally tried Textra to find no problems with MMS. My conclusion was Hangouts. You can follow this Google thread if you have a couple hours to spend. All breeds of Hangouts users with same problem, with very little response from Google. My hope was for Hangouts to be for Android what imessage is to IOS. No such luck, but still hopeful. Until then, I use Textra with no problems.
I've been attempting to use XHangouts and the APN splicing feature to get Hangouts 4 to send / receive MMS through my carrier number, and no dice. Has anyone gotten this working on the Sprint S6? I'd, in theory, love to be able to use Hangouts for both the new Voice group chatting AND normal MMS functions but it seems like I can either downgrade to Hangouts 3 or deal with using another SMS client for carrier MMS.

MMS problems

Am I the only person experiencing MMS problems? I have always had MMS problems, pictures won't download, MMS won't send. I have been running mostly CM or other custom roms on my S4 for several years. I attributed my problems to the custom roms, maybe APN problems. I have been running stock OE2 for a couple days on my S6, and have already had similar MMS problems. Is this just the way it is on Sprint or do I have a fundamental problem with the app I am using? I have been using Hangouts. Is there something better or is this the best I can expect? All my family members have iPhones and never have any MMS problems. Not going there, but I am pretty feed up with Sprint, android, or Hangups MMS problems.
Hey I was just about to post something about this. I believe the issue is with googles messaging apps (Hangouts or messenger). For some reason both of these apps are determined to use mobile data to send MMs. This often times flat out doesn't work and you end up with MMS messages not coming through. Even when you are connected to wifi it will still try and send the MMS over mobile data.
However if you use the stock samsungs stock messaging app MMS sends MMS over wifi and is much better at sending and receiving over mobile data.
I am not sure why this is happening. Probably something with APNs. If anyone has any suggestions on how to make googles messaging apps work well with MMS let us know !
balistic2 said:
Hey I was just about to post something about this. I believe the issue is with googles messaging apps (Hangouts or messenger). For some reason both of these apps are determined to use mobile data to send MMs. This often times flat out doesn't work and you end up with MMS messages not coming through. Even when you are connected to wifi it will still try and send the MMS over mobile data.
However if you use the stock samsungs stock messaging app MMS sends MMS over wifi and is much better at sending and receiving over mobile data.
I am not sure why this is happening. Probably something with APNs. If anyone has any suggestions on how to make googles messaging apps work well with MMS let us know !
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@balistic2 thanks. I really like Hangouts, but don't like the MMS issue. I am going to switch to stock Samsung for awhile to see if it is any better.
Ya hangouts is great b/c is puts all your gchats and text into one conversation. However when I get an MMS it is awful.
Saafir said:
Trying Updating Profile to resolve MMS issues. System Update>Update Profile.
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Been there done that. Tnx.
Sent from my SM-G920P using Tapatalk
Saafir said:
You should contact the carrier then ^_^
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Not if it is a hangouts issue. No problems so far on stock messenger, but too early to tell.
Ya something in Hangouts/Google Messenger doesn't use the correct APNs. To try it yourself get on wifi. Send an MMS with the samsung stock messaging app. Watch to see if your mobile data becomes active. (it shouldn't b/c you are on wifi). Now do the same thing with hangouts/Google Messenger while on wifi. Does your mobile data turn on when trying to send a MMS via a google app?
balistic2 said:
Ya something in Hangouts/Google Messenger doesn't use the correct APNs. To try it yourself get on wifi. Send an MMS with the samsung stock messaging app. Watch to see if your mobile data becomes active. (it shouldn't b/c you are on wifi). Now do the same thing with hangouts/Google Messenger while on wifi. Does your mobile data turn on when trying to send a MMS via a google app?
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Click to collapse
True!
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
carlylemiii said:
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
Click to expand...
Click to collapse
Thanks. Will give it a try.
Hi
I had the same issues as every one with not being able to send or receive mms.Believe me when i say i tried everything out there to no avail
My solution/problem was a very easy fix (after weeks of trial and error)Go to settings then data usage then turn mobile data on
you should see a graph with your usage.All you do is adjust your data usage to say 9 gig or something high and that is it
What i can gather why this works is because if your data is set at say 2 gig it restricts what can be downloaded ie mms
Good luck i hope this helps
Also try calling: ##update#
This will update your PRL and such, it could help
carlylemiii said:
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
Click to expand...
Click to collapse
Been using Textra for a long time... It is probably the best app out there.

Cannot send sms with picture attachment if connected to wifi?

My moto z play is connected to tmobile's network. I'm using qksms as my sms app. Whenever I try to send a picture as an sms attachment, it just gets stuck sending and never finishes. If someone tries to send me a text with a picture attached, I never get the message. As soon as I disconnect from wifi or turn wifi off, I am able to send and receive sms picture message perfectly. Does anyone know how to fix this? I thought my apn was setup correctly. But maybe it isn't.
Edit: Apparently it is a problem with qksms. I switched to YATTA and it works perfectly now. Chomp and textra are also fine so it's just something wrong with QKsms.
Some carriers will only route MMS over the data connection. They can't authenticate via wifi. Most SMS apps are aware of this and are smart enough to force cell data even when you have a Wi-Fi connection.

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