Help unlocking phone please - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

My daughter has a sprint galaxy note 4 and last night she was watching Hulu and her phone jumped to the password screen, problem is the fingerprint scanner doesnt show up and her password isnt unlocking the phone (wrong password). Im an apple user myself and am clueless to her phone, ive called sprint and they suggested a factory reboot, problem is she has pictures on her phone of her grandmother that passed away and doesnt want to lose them ofcourse. She doesnt have the debugg active and no way to access that that i know of because the phone is locked, is there a way to take off the lock?

Tried restarting the phone? I've had the fingerprint mess up before and only allow me to use password but it fortunately worked
Sent from my SM-N910P using Tapatalk

yes its been reset several times and the battery taken out. Weve also tryed resetting the password using her google account but that doesnt work either

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[Q] Forgot Pin to unlock phone

I have the Galaxy Nexus GSM model. I changed my pin last night and no clue what I put. I have sat here entering codes for 2 hours. My other phones if I forgot my password it would ask from my gmail password and everything was fine, but it's not asking me for it. I tried the app from the market places but it doesn't work. I tried to do the adb but I don't think I enabled usb debugging. Is there anything I could try to unlock my phone. I just want the photos off the phone I don't really care about doing a hard reset because everything else is backed up. This is the only reason I love and hate Nexus phones for not having a micro sd card. Thanks in advance. I am using my back up phone for a day to see if I can get any help.
atxandroid said:
I have the Galaxy Nexus GSM model. I changed my pin last night and no clue what I put. I have sat here entering codes for 2 hours. My other phones if I forgot my password it would ask from my gmail password and everything was fine, but it's not asking me for it. I tried the app from the market places but it doesn't work. I tried to do the adb but I don't think I enabled usb debugging. Is there anything I could try to unlock my phone. I just want the photos off the phone I don't really care about doing a hard reset because everything else is backed up. This is the only reason I love and hate Nexus phones for not having a micro sd card. Thanks in advance. I am using my back up phone for a day to see if I can get any help.
Click to expand...
Click to collapse
A hard reset will NOT wipe your pics if that is what you are implying.

permanent pin locked screen

I need some technical help as I have a really weird problem with my zenfone 2. A couple of weeks ago I bought some skype credit and made a phone call. For some ungodly reason right after this call there was a pin screen in place, with no warning or messages. I tried to put in several pin numbers as I thought it was a sim lock but nothing could get past the lock. I tried putting in 5 wrong codes in the hope to see a "forget password" button but nothing. I tried resetting the lock via google device manager and it says that it can't since a screenlock is present and will not reset the pin. I have even tried to get into recovery mode so that I can do a factory reset but at this stage I get an "error" here so this avenue is also blocked. I have even attached the phone via usb to the computer but the computer sees and empty hard disk. I have even tried to use adb to take a look inside, but this did not work either as the device is not seen. I have also tried rebooting in safe mode but the screen lock behaviour is just the same. . At the moment the wifi is also off so now google device manager can not locate the phone So at the moment I am out of ideas. I am now inclined to believe that my phone has been hijacked by some sort of new yet super sophisticated lockware/malware.
I have already accepted that all our family photos including the ones from our recent holiday are permanently gone for good with no chance in hell of recovering them.
Does anyone have any ideas to get around this annoying problem?
So what are my options? Is there any software that I can use to break this beasts back? Do you have any suggestions?
http://forum.xda-developers.com/showthread.php?t=3316831
Try this it might work
Sent from my ASUS_Z00AD using Tapatalk
Thanks ... where is the original article as how to use this ...
niannella said:
Thanks ... where is the original article as how to use this ...
Click to expand...
Click to collapse
Just flash it in recovery
Sent from my ASUS_Z00AD using Tapatalk

G3 locked out help

Edit: when the device has no internet the email used to unlock the phone is useless. The phone should keep the email and pass locally. So don't forget you pin or let anyone enter the wrong thing. I had to factory reset it however it still retained root. Strange? I wasn't able to obtain any data so far. I may try to dig deeper with a recovery program but right now I no longer need use of the device (my son has a new toy, lol).
This is my phone. Before anyone says it's not trust me it is and I can prove it via old cell bills. And that Google still has it attached to the account.
I need back into it for a few very important photos relating to an accident a few months ago.
This model was on the us cellular network. It is not an active phone. (No data). Here is my problem, not being able to connect to data or wifi networks I am locked out because my son played with the 4 digit pin. The phone now asks for my email and password. Of which I know but the phone will not accept it. Thinking that I might have updated my password since I was on the G3 last I have tried all passwords that I know I have used and still nothing. This phone is also rooted. With stock jellybean.
Any help would be appreciated.
combatarms said:
This is my phone. Before anyone says it's not trust me it is and I can prove it via old cell bills. And that Google still has it attached to the account.
I need back into it for a few very important photos relating to an accident a few months ago.
This model was on the us cellular network. It is not an active phone. (No data). Here is my problem, not being able to connect to data or wifi networks I am locked out because my son played with the 4 digit pin. The phone now asks for my email and password. Of which I know but the phone will not accept it. Thinking that I might have updated my password since I was on the G3 last I have tried all passwords that I know I have used and still nothing. This phone is also rooted. With stock jellybean.
Any help would be appreciated.
Click to expand...
Click to collapse
You could go back to stock using KDZ. It will reset everything
dcop7 said:
You could go back to stock using KDZ. It will reset everything
Click to expand...
Click to collapse
I'm trying to avoid data loss. As I need the few images off the phone. After I get them off I really don't care what happens to the device.
march 16 per google was the last active date. From then till now it's only been a paperweight because I thought google backed up my images which isn't the case.
Does google keep passwords in a viewable manner in case I forgot one I used?
Edit: google doesn't save passes for viewing unless in your browser saved password section, however I wonder how it knows of a duplicate pass when changing the current one.

Lock Screen Password / Pin

So I've been disabled on a Note 7 SM-N930W8 Rogers in Canada
I've finally had some time to sit down and write this out. I've been locked out of this Device since January when they blocked these phones in Canada. I completely forgot the pin number I setup when I put a password on this phone when I originally purchased it. I always have my phone on me and I always have a power block. Beleive it or not I've never let this phone die... that being said once night the phone was forced to update and boom wake up 4g Gone wifi gone now it's asking me for a pin number?!?! I've always used the retina or finger to get into the phone. I have some important information to download off this phone, only way i've thought about being able to get into the phone would be WIFI which would connect to my home wifi and then use the mobile.samssung.com account to remove the lockscreen pin or reset it....
I know I can restore the phone to gain access to it, but once I do this, all my data is gone.
Does anyone have any other ideas as to how I can get around this lockscreen situation?
Any help or ideas would be apreciated - i am done with the cat and mouse game just need my docs and will send back!

How do I unlock my phone without losing data or resetting my phone by factory settings?

Hi everyone!
Recently my phone battery died, and I charged it and after turning it on I cannot unlock my phone. The lock was 4 digit PIN and fingerprint and you have to enter that PIN every time you turn on your phone. So it keeps saying that the PIN is incorrect. Although I am 100 % sure, this is the correct PIN, I used it that morning, and I've been using it for more than a year by now. I had very important files left on this phone and I do not want to lose them.
I've been using this phone since 2018 and lately it's been slow and freezing from time to time. I bought another phone but unfortunately didn't rush with transferring my files to it from my old phone. I don't even have a Xiaomi account on it, and I did not back up any of my data, which was so thoughtless of me. So, I was wondering if there is possibly any way to unlock it without losing data. Please, help me. I really need those files.
I also tried to make an emergency call thinking during a call I could somehow unlock it, lol. But it keeps lagging and saying that "Phone has stopped". I also tried turning it on/off, restarting, entering different PINs (previous ones) but nothing has worked so far. Now I have a warning on the screen saying: "Your device will be wiped after 2 more failed attempts to be unlocked!".
So, I really do hope there is a way to get access to those files. And I'd be extremely grateful if someone could help me out with this.
A data recovery specialist may be able to retrieve them. Leave the phone powered off if you want to go that route. Otherwise you're likely boned.
When you use locks and encryption it is you who are the most likely to be locked out.
Always redundantly backup critical data on a regular basis. If you have a SD card slot, use the SD card to store all critical data and don't encrypt it.

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