Hi everyone!
Recently my phone battery died, and I charged it and after turning it on I cannot unlock my phone. The lock was 4 digit PIN and fingerprint and you have to enter that PIN every time you turn on your phone. So it keeps saying that the PIN is incorrect. Although I am 100 % sure, this is the correct PIN, I used it that morning, and I've been using it for more than a year by now. I had very important files left on this phone and I do not want to lose them.
I've been using this phone since 2018 and lately it's been slow and freezing from time to time. I bought another phone but unfortunately didn't rush with transferring my files to it from my old phone. I don't even have a Xiaomi account on it, and I did not back up any of my data, which was so thoughtless of me. So, I was wondering if there is possibly any way to unlock it without losing data. Please, help me. I really need those files.
I also tried to make an emergency call thinking during a call I could somehow unlock it, lol. But it keeps lagging and saying that "Phone has stopped". I also tried turning it on/off, restarting, entering different PINs (previous ones) but nothing has worked so far. Now I have a warning on the screen saying: "Your device will be wiped after 2 more failed attempts to be unlocked!".
So, I really do hope there is a way to get access to those files. And I'd be extremely grateful if someone could help me out with this.
A data recovery specialist may be able to retrieve them. Leave the phone powered off if you want to go that route. Otherwise you're likely boned.
When you use locks and encryption it is you who are the most likely to be locked out.
Always redundantly backup critical data on a regular basis. If you have a SD card slot, use the SD card to store all critical data and don't encrypt it.
Related
My daughter has a sprint galaxy note 4 and last night she was watching Hulu and her phone jumped to the password screen, problem is the fingerprint scanner doesnt show up and her password isnt unlocking the phone (wrong password). Im an apple user myself and am clueless to her phone, ive called sprint and they suggested a factory reboot, problem is she has pictures on her phone of her grandmother that passed away and doesnt want to lose them ofcourse. She doesnt have the debugg active and no way to access that that i know of because the phone is locked, is there a way to take off the lock?
Tried restarting the phone? I've had the fingerprint mess up before and only allow me to use password but it fortunately worked
Sent from my SM-N910P using Tapatalk
yes its been reset several times and the battery taken out. Weve also tryed resetting the password using her google account but that doesnt work either
So I've been disabled on a Note 7 SM-N930W8 Rogers in Canada
I've finally had some time to sit down and write this out. I've been locked out of this Device since January when they blocked these phones in Canada. I completely forgot the pin number I setup when I put a password on this phone when I originally purchased it. I always have my phone on me and I always have a power block. Beleive it or not I've never let this phone die... that being said once night the phone was forced to update and boom wake up 4g Gone wifi gone now it's asking me for a pin number?!?! I've always used the retina or finger to get into the phone. I have some important information to download off this phone, only way i've thought about being able to get into the phone would be WIFI which would connect to my home wifi and then use the mobile.samssung.com account to remove the lockscreen pin or reset it....
I know I can restore the phone to gain access to it, but once I do this, all my data is gone.
Does anyone have any other ideas as to how I can get around this lockscreen situation?
Any help or ideas would be apreciated - i am done with the cat and mouse game just need my docs and will send back!
Hello,
When my phone boots up after restart, the lock screen shows up requesting PIN entry. You cannot use fingerprint to unlock after boot up, you have to use PIN for this first unlock.
On this same screen, at the bottom, it says "Unlock for all features and data".
So, until you unlock, mobile data is not activated.
Without mobile data, Find My Device cannot work.
Is there something I'm missing here? This design seems strange to me.
If your phone is stolen, and the device is restarted, the thief cannot get into your phone without your PIN and all your user data remains encrypted. Great.
But you also cannot use Find My Device to locate your device.
Or if the phone is lost and the battery dies, and a good Samaritan eventually finds it, and charges it. Same problem.
Just wanted to get thoughts on this issue. Thanks.
Yes I find this quite annoying as well. I am surprised not one person has information or experienced the same.
GPS probably still works.
So you're saying you're tried to locate your phone, on a computer, you've gone to https://android.com/find and it doesn't work if your phone isn't unlocked? That's a new one on me.
Phalanx7621 said:
So you're saying you're tried to locate your phone, on a computer, you've gone to https://android.com/find and it doesn't work if your phone isn't unlocked? That's a new one on me.
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Yeah that makes no sense "find my phone" works off the IMEI.. so if someone takes out your sim you can still erase your phone
Post deleted.
Hi Geniuses in XDA!
A strange one for you if you are able to help I would appreciate it. (sooo much)
I was an Apple stalwart for years but got so fed up of them being so inflexible and pushing stupid iOS updates on users every other month I thought an Android Phone would be the way to go.
So many peeps said great things about the S7 so I researched it and after a short while saw that S7 Active would be a better choice than the S7 or S7 edge.
I bought a G891A phone from ebay as a refurb in September 2018, it was in great condition. Worked like a dream MUCH better than Apple stuff. Much faster, brilliant battery life and better everything!
Last week (Thursday evening 28th Feb to be exact) I was charging the phone as usual before sleeping and while holding the phone in my hand and the screen locked - it looked like it rebooted, I wondered why did this happen but no biggie so I left it without the charger connected until the morning.
When I picked up the phone to use it in the morn, the startup PIN would not work which has never happened before.
I carefully entered the PIN - no joy, and again and again, then I tried every different denomination of the same number no joy, then the stock 0000 and 000000 and 1234 and 123456 . nothing still locked.
Buy this time a message came up with the 'you have x tries left until a factory reset' - tried several google searches and found similar issues but not the exact same scenario.
Tried loading progs via the SD card that would disable the PIN or allow the password file in the OS to be deleted but none of these would work as I have the stock samsung recovery and not TWRP or similar so the 'not authorised error' would come up in recovery when trying to load anything I downloaded..
Eventually I just tried the same PIN again until the phone wiped and reset it self - no real issue I thought as I have a current full BU via google drive so I let the phone restore the backup to the phone partially, then I thought what if the backup doesn't contain all the stuff I want? So stopped and disabled google play and put the phone on airplane mode to prevent any further data being written to the phone and potentially over writing anything file that had been given a deletion marker by the filesystem..
I did this as my main method of storing records/notes about many things is via memos. and realised that the goggle drive stock backup does not include Memos or SMS Texts. ( I checked through the entire listing of what was backed up on the google backups)
No I didn't enable the Samsung backup just the google drive one :crying: BUT I WISH I DID NOW!
Anyway you lovely lot - is there any way I can ROOT this phone with minimal file overwriting damage so I can get in the FS and get to the deleted memos and sms texts in the internal memory of the phone and copy them elsewhere using ADB or software or similar?
I refuse to be defeated on this as its not an APPLE!
PLEEZ HALP!!!
Phone is running 7.0
Build is NRD90M.G891AUCS2BQH1
I hope I have been clear in explaining - Need any other info please ask!
I have no idea what happened. I was cleaning up leaves in my yard today, went to pull my phone out to take a picture, and found that it had factory reset itself in my pocket, and wiped my SD card along with it. I have a lot of my stuff backed up, but there is a lot that's not backed up as well. I'm really hoping there is a way to get my data back -- is there?
A quick search on Google for recovery applications gives many options, but they all need root access, and I don't think that's possible on the Snapdragon.
I'm currently running a scan on my SD card outside of my phone with an application called MiniTool. No idea if this will yield results or not.
Any suggestions?
Theres an app called galaxy labs but dont think that would be much use I think what would have happened was phone in pocket pin got accidentally typed 10 times to then cause the factory reset you could try the samsung and google route to restore but might not have everything
Ugh. Bummer, for real. My heart is broken.
Is there a way to disable the 10 attempts thing? I've noticed that this phone unlocks itself and hits buttons quite often. I'm surprised this didn't happen sooner.
It's also possible that someone hacked your google or Samsung account and wiped your device remotely...
Not probable but I'd definitely be resetting passwords...
Just a thought...
nomaxtech said:
Ugh. Bummer, for real. My heart is broken.
Is there a way to disable the 10 attempts thing? I've noticed that this phone unlocks itself and hits buttons quite often. I'm surprised this didn't happen sooner.
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Yes. Under secure lock settings. It's off by default actually normally.
If your sd card wasn't encrypted you have a chance of finding those files. Just make sure you keep it out of the phone and don't write anything on it until you have been able to use a file eraser app to find them. I've done it before myself.
That sucks man, if you had encrypt the card then i don't think data recovery will help. Well here's to hoping you didn't.
Losing data sucks especially if it's years worth....I've been there. I had an old tool I used back in the day I'll try to find it again man that thing did wonders recovering images but videos not so much, did recover a good amount though.
Also, don't go downloading any and all data recovery tool on the internet....lots are bogus.