Please help!! Att g4 broken! - G4 Q&A, Help & Troubleshooting

Sorry if this is in the wrong place.
I messed up my phone cause I'm not very smart and do not know what to do. I have an ATT LG G4 H810g rooted with LER. I foolishly froze my systemui in TIT BACKUP when freezing LG apps and when my phone rebooted I was stuck in a loop with Unfortunately Stystemui has stopped and my phone wouldn't let me do anything.
SO I tried to a system restore (not sure if I should have done this on rooted image) my phone restored and got me to the setup screen but when I tried to finish the process, I get a crash that says Unfortunately LG Setup Wizard has stopped (assuming its a app I froze with TIT BACKUP). So my phone is not unusuable and not sure what to do.
I tried to reflash rooted 10g image with LER but the same thing happens after its done with the Setup wizard failing.
PLEASE HELP how can I fix my phone?
Thanks.

dannymurzea said:
Sorry if this is in the wrong place.
I messed up my phone cause I'm not very smart and do not know what to do. I have an ATT LG G4 H810g rooted with LER. I foolishly froze my systemui in TIT BACKUP when freezing LG apps and when my phone rebooted I was stuck in a loop with Unfortunately Stystemui has stopped and my phone wouldn't let me do anything.
SO I tried to a system restore (not sure if I should have done this on rooted image) my phone restored and got me to the setup screen but when I tried to finish the process, I get a crash that says Unfortunately LG Setup Wizard has stopped (assuming its a app I froze with TIT BACKUP). So my phone is not unusuable and not sure what to do.
I tried to reflash rooted 10g image with LER but the same thing happens after its done with the Setup wizard failing.
PLEASE HELP how can I fix my phone?
Thanks.
Click to expand...
Click to collapse
Something similar happened to me and my setup wizard would fail in an endless loop. Had to go to AT&T and get a replacement.

Also...
Adding to my stupidity, I don't have stock image on my phone, so even though I downloaded the stock 10g, my computer won't recognize my phone Im assuming since usb debugging cannot be selected.
: (

uly609 said:
Something similar happened to me and my setup wizard would fail in an endless loop. Had to go to AT&T and get a replacement.
Click to expand...
Click to collapse
Yeah I have insurance so that is my last resort, but will they know my phone was rooted and not give me a new phone? Not sure what the carrier will do for me.

dannymurzea said:
Yeah I have insurance so that is my last resort, but will they know my phone was rooted and not give me a new phone? Not sure what the carrier will do for me.
Click to expand...
Click to collapse
No, they wont know since it won't boot anyway. They will see the setup wizard fail and won't be able to troubleshoot it any further and will give you a new one. At my repair center they said it's not a phone they stock and had to mail me one so be prepared for that.

uly609 said:
No, they wont know since it won't boot anyway. They will see the setup wizard fail and won't be able to troubleshoot it any further and will give you a new one. At my repair center they said it's not a phone they stock and had to mail me one so be prepared for that.
Click to expand...
Click to collapse
should i do warranty claim in store or insurance claim?

Did you try a factory reset?

PsychoAssasin said:
Did you try a factory reset?
Click to expand...
Click to collapse
yup...a couple times, even reflashed the rooted 10g image, still fails, i froze the setup wizard with tit backup (didnt realize i needed it) and now the phone endlessly loops the setup screen and wont let me into the phone, nothing works, cant enable usb debugging to add stock image to internal storage to flash, cant do anything, keeps looping.

dannymurzea said:
should i do warranty claim in store or insurance claim?
Click to expand...
Click to collapse
dannymurzea said:
yup...a couple times, even reflashed the rooted 10g image, still fails, i froze the setup wizard with tit backup (didnt realize i needed it) and now the phone endlessly loops the setup screen and wont let me into the phone, nothing works, cant enable usb debugging to add stock image to internal storage to flash, cant do anything, keeps looping.
Click to expand...
Click to collapse
Definitely just do a warranty claim. The exact same thing happened to me with the setup wizard... it sucks!

A possibility is to kdz an uprooted version of the 10g image so the titanium will no longer have root. If that doesn't work I think there is an option in the kdz method to erase data, which should erase all the apps.
Sent from my LG-H812 using Tapatalk

jasonzarko said:
A possibility is to kdz an uprooted version of the 10g image so the titanium will no longer have root. If that doesn't work I think there is an option in the kdz method to erase data, which should erase all the apps.
Sent from my LG-H812 using Tapatalk
Click to expand...
Click to collapse
no kdz for ATT, only TOT which is unavailable, my thought was to put a stock image on internal storage, but since phone is now restored, cant access usb debugging, so computer wont read phone.

jasonzarko said:
A possibility is to kdz an uprooted version of the 10g image so the titanium will no longer have root. If that doesn't work I think there is an option in the kdz method to erase data, which should erase all the apps.
Sent from my LG-H812 using Tapatalk
Click to expand...
Click to collapse
I just realized, could i flash the PR firmware kdz and run that like others are??

jasonzarko said:
A possibility is to kdz an uprooted version of the 10g image so the titanium will no longer have root. If that doesn't work I think there is an option in the kdz method to erase data, which should erase all the apps.
Sent from my LG-H812 using Tapatalk
Click to expand...
Click to collapse
A KDZ would be very very helpful... if there were any available for the AT&T variant. Currently there are none so this isn't an option.
---------- Post added at 03:33 PM ---------- Previous post was at 03:31 PM ----------
dannymurzea said:
I just realized, could i flash the PR firmware kdz and run that like others are??
Click to expand...
Click to collapse
Yes you can but you won't ever be able to come back to AT&T firmware and thus won't receive any AT&T OTAs (if you care about them). You will be stuck on the PR firmware and will have to wait until updated KDZs for PR are available to update to newer firmware. I chose not to go with this because of the OTAs.

Another option then is to find an unrooted system image of the AT&T g4 h10g and flash it like you would the rooted system image. Just make sure you change the name of the image file in the command to the name of the image. Then try a phone restore after that.
Sent from my LG-H812 using Tapatalk

Can you not just put the file on sdcard and use that?
Dont have my g4 yet so im not sure.

Related

phone stuck in booting loop!

i tried to replace framework-res.apk to get % battery.
now my phone is stuck in a booting loop!
try to do recovery phone with LG tool, it said "Model not supporting S/W Update" WTF!
try to do adb, but everytime it said error: Device not found
Have you tried a factory reset? Hold power on and volume down from phone off to take you there.
Sent from my LG-P930 using XDA Premium App
this is what is wrong with android,
how can Google be so stupid!
if you replaced system files, even if you hard reset it still keeping the replaced files!
Wow maybe rather than bashing google for giving you the option of modifying files, you shouldn't be messing with what you don't know, go back to ios if you want all your decisions made for you
Sent from my SGH-I897 using Tapatalk
jwood55812 said:
Wow maybe rather than bashing google for giving you the option of modifying files, you shouldn't be messing with what you don't know, go back to ios if you want all your decisions made for you
Sent from my SGH-I897 using Tapatalk
Click to expand...
Click to collapse
wow! google gives us the option to modifying the files! big freaking deal!
you can modifying a windows mobile phone like 10 years ago!
i just saying it's stupid when you HARD RESET, it suppose to restore everything back to OEM/factory. not keeping the modified files when you HARD RESET!
i guess you never do a OEM factory windows OS restore before.
jwood55812 said:
Wow maybe rather than bashing google for giving you the option of modifying files, you shouldn't be messing with what you don't know, go back to ios if you want all your decisions made for you
Sent from my SGH-I897 using Tapatalk
Click to expand...
Click to collapse
Lets not start flaming or calling people anything. Sorry that you made that mistake im not a developer so i cant really help you out man.
netnerd said:
wow! google gives us the option to modifying the files! big freaking deal!
you can modifying a windows mobile phone like 10 years ago!
i just saying it's stupid when you HARD RESET, it suppose to restore everything back to OEM/factory. not keeping the modified files when you HARD RESET!
i guess you never do a OEM factory windows OS restore before.
Click to expand...
Click to collapse
Again, if you've ever modified Android phones before, you would know this, and that's why if you don't know what you're doing, you should wait for a kernel that supports nandroid, or figure out if there is a program to go back to stock (I'm used to Samsung phones, we have a tool called Odin that will let you restore the phone completely to stock, bootloaders and all, not sure if there's an equivalent for lg). Factory reset resets the data partition, it is not meant to restore system, where is it supposed to restore the files you changed from? I'm really not trying to bash here, but again, if you don't know what you're doing, don't do it, or at least own up to your mistakes rather than blaming google
Sent from my SGH-I897 using Tapatalk
jwood55812 said:
or figure out if there is a program to go back to stock (I'm used to Samsung phones, we have a tool called Odin that will let you restore the phone completely to stock, bootloaders and all, not sure if there's an equivalent for lg). Factory reset resets the data partition, it is not meant to restore system, where is it supposed to restore the files you changed from? I'm really not trying to bash here, but again, if you don't know what you're doing, don't do it, or at least own up to your mistakes rather than blaming google
Sent from my SGH-I897 using Tapatalk
Click to expand...
Click to collapse
then i going to blame Lg !
before i modified the file, i want to make sure i can go back to stock so i opened "LG Mobile software updater" and click on "phone recovery" then it gave me a screen that said "this will erase all users data. Continue?" so i assumed i can flash back! after i modified the file, now this freaking "LG mobile software updater" said Model not supporting S/W Update. WTF??
netnerd said:
then i going to Lg !
before i modified the file, i want to make sure i can go back to stock so i opened "LG Mobile software updater" and click on "phone recovery" then it gave me a screen that said "this will erase all users data. Continue?" so i assumed i can flash back! after i modified the file, now this freaking "LG mobile software updater" said Model not supporting S/W Update. WTF??
Click to expand...
Click to collapse
Aah I see... Yeah I don't have any experience with the LG Mobile Software updater, but I understand why you thought you could revert to stock. You said no ADB and the phone wont boot at all? Hrm sounds like you might be screwed until someone comes up with a CWM Recovery kernel or something, or until we find the LG equivalent of Odin. Not that I advocate this but does the screen do anything other than bootloop? If not, you could probably get away with going to ATT and tell them that that happened overnight? They'll probably exchange it for you, I'll do some digging for an LG recovery program though.
jwood55812 said:
Aah I see... Yeah I don't have any experience with the LG Mobile Software updater, but I understand why you thought you could revert to stock. You said no ADB and the phone wont boot at all? Hrm sounds like you might be screwed until someone comes up with a CWM Recovery kernel or something, or until we find the LG equivalent of Odin. Not that I advocate this but does the screen do anything other than bootloop? If not, you could probably get away with going to ATT and tell them that that happened overnight? They'll probably exchange it for you, I'll do some digging for an LG recovery program though.
Click to expand...
Click to collapse
my phone is not dead yet. it just stuck at booting screen and keep rebooting.
i can wait for LG to release a new firmware or ICS firmware then flash it.
or lg can just put the current stock rom there so i can reflash it!

unable to mount usbstorage on recovery pls help

need help from anyone pls for some reason after i install a rom my phone keeps looping. and sometimes will load to main screen but i get no signal and after a few mins phone starts looping... i can go to recoveryand flash any rom and i get e: unable to mount usbstorage... i used odin back to stock 3 times still same thing.. i did notice on settings baseband said unknown... will donate $50 if someone can help me fix it thanks
trezegol said:
need help from anyone pls for some reason after i install a rom my phone keeps looping. and sometimes will load to main screen but i get no signal and after a few mins phone starts looping... i can go to recoveryand flash any rom and i get e: unable to mount usbstorage... i used odin back to stock 3 times still same thing.. i did notice on settings baseband said unknown... will donate $50 if someone can help me fix it thanks
Click to expand...
Click to collapse
That error isn't important, unless you're trying to load something from a device connected via OTG cable. It's just letting you know that it's not finding the OTG storage, so if you need it you know to look into that. Flash the latest TWRP from Odin. Boot to recovery and factory reset, no Odin doesn't wipe. Then flash stock with Odin. See if you can boot and sit without looping. Don't screw with it, just let it sit for a bit and settle. Just watch for 5min or so to see if it loops. It's probably bad data and factory reset will fix it. The stock flash it just to make sure you have a known good base. If it doesn't loop in 5min or so, it's probably fine. If it does, try getting a logcat. There's not much anyone can do to help without more information at that point.
No signal and baseband unknown could be a corrupted EFS. You DID back that up didn't you? Does the IEMI show in the settings? Try booting without a SIM. If that's the problem, it might help.
ttabbal said:
That error isn't important, unless you're trying to load something from a device connected via OTG cable. It's just letting you know that it's not finding the OTG storage, so if you need it you know to look into that. Flash the latest TWRP from Odin. Boot to recovery and factory reset, no Odin doesn't wipe. Then flash stock with Odin. See if you can boot and sit without looping. Don't screw with it, just let it sit for a bit and settle. Just watch for 5min or so to see if it loops. It's probably bad data and factory reset will fix it. The stock flash it just to make sure you have a known good base. If it doesn't loop in 5min or so, it's probably fine. If it does, try getting a logcat. There's not much anyone can do to help without more information at that point.
No signal and baseband unknown could be a corrupted EFS. You DID back that up didn't you? Does the IEMI show in the settings? Try booting without a SIM. If that's the problem, it might help.
Click to expand...
Click to collapse
thanks for your help i did try factory wipe and then odin but no luck i do have a backup of my efs but dont know how to restore efs since i can go in to the phone only recovery mode would you be able to help me restore my efs ?
trezegol said:
thanks for your help i did try factory wipe and then odin but no luck i do have a backup of my efs but dont know how to restore efs since i can go in to the phone only recovery mode would you be able to help me restore my efs ?
Click to expand...
Click to collapse
How did you back it up? TWRP should be able to restore it if you used that. If not, I would need to find the partition number and you would use dd to write it. I've never had to mess with it on the Note 3. What's the filename of your backup file? You might need to decompress it first.
i used the efs backup tool posted somewhere here i also did a backup with a diferent tool the firstone gave me a efs.zip that contains a efs.raw.img and also a efs.tar files is that what i need ? i did the backup when everything was working normal
ill try anything you can help with even if it doesnt work or ends up on a hard brick would you be able to help me via teamviewer?
trezegol said:
i used the efs backup tool posted somewhere here i also did a backup with a diferent tool the firstone gave me a efs.zip that contains a efs.raw.img and also a efs.tar files is that what i need ? i did the backup when everything was working normal
Click to expand...
Click to collapse
Can you hook the phone up to kies and do a restore that way? Just give it your serial number and it does the rest. It will restore all partitions including your efs. Have restored a couple friends phones this way which appeared to be unrecoverable in one way or another....
Sent from my SM-N900T using xda app-developers app
chstewart can you give me the steps you did to restore it via kies pls.....nevermind got it its installing rightnow ill let you know in a min
no luck still bootloops
trezegol said:
no luck still bootloops
Click to expand...
Click to collapse
I'm almost for a loss as my understanding when using kies it re writes all partitions of the phone. I've restored a couple phones that way for friends that were completely borked. 'Missing imei etc.'
It asked for the serial number and showed successful when done?
Sent from my SM-N900T using xda app-developers app
Just to make sure all the bases are covered... You tried this? http://forum.xda-developers.com/showthread.php?t=2471421
I got that issue last night, and that fixed it right up.
chstewart said:
I'm almost for a loss as my understanding when using kies it re writes all partitions of the phone. I've restored a couple phones that way for friends that were completely borked. 'Missing imei etc.'
It asked for the serial number and showed successful when done?
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
it did serial number and took about 25mins to download software and about 10 mins to finish reboot it it self when kies said it was done and nothing still bootloop
ttabbal said:
Just to make sure all the bases are covered... You tried this? http://forum.xda-developers.com/showthread.php?t=2471421
I got that issue last night, and that fixed it right up.
Click to expand...
Click to collapse
that's the first thing I tried did it many times

Sprint LG G2 Boot looping

hello,
This morning i was using my phone like every day, but i notice that i had no signal so i decided to restart the phone. When it restarted out of nowhere the phone started to boot loop.. i didnt do anything for it to start doing that.. after a long while trying to fix it i gave up and got into recovery and decided to clean install the rom. It did install but after 1 minute of being on the screen it would boot loop.. I download it the same rom and installed it and still kept doing the same thing.. i had a back up so i decided to install it which i did but again after 40 seconds of start up it would boot loop.. finally, i decided to use the LG Flash tool TWICE and it did work but again after a little while the phone turns off and on.. idk what lese to do??? any ideas?
Check if it displays your IMEI in the Settings. If not you should check if you've got a EFS Backup.
vixman said:
hello,
This morning i was using my phone like every day, but i notice that i had no signal so i decided to restart the phone. When it restarted out of nowhere the phone started to boot loop.. i didnt do anything for it to start doing that.. after a long while trying to fix it i gave up and got into recovery and decided to clean install the rom. It did install but after 1 minute of being on the screen it would boot loop.. I download it the same rom and installed it and still kept doing the same thing.. i had a back up so i decided to install it which i did but again after 40 seconds of start up it would boot loop.. finally, i decided to use the LG Flash tool TWICE and it did work but again after a little while the phone turns off and on.. idk what lese to do??? any ideas?
Click to expand...
Click to collapse
mmeidl78 said:
Check if it displays your IMEI in the Settings. If not you should check if you've got a EFS Backup.
Click to expand...
Click to collapse
I already checked and everything says unknown. I do not have any type of backup! is there something i can do?
Congratulations! Now your on the same step as I am. Don't know how to fix this without a EFS Backup.
vixman said:
I already checked and everything says unknown. I do not have any type of backup! is there something i can do?
Click to expand...
Click to collapse
mmeidl78 said:
Congratulations! Now your on the same step as I am. Don't know how to fix this without a EFS Backup.
Click to expand...
Click to collapse
OHH wow!! so im basically stock with a brand new phone that boots on and off ..Wow.. well if you ever find an answer can you please share it with me!!! thank you in advance.
I have no idea what kind of backup you are talking about but could we use it from another G2?
Maybe this will help you find out what a EFS-Backup is:
http://forum.xda-developers.com/showthread.php?t=2451390
I've seen the question somewhere else (to use a backup from another g2) and they said, that it will boot but don't login into the network, cause you'll get a IMEI with 00000 or something like this.
Don't know a answer. I think I must send my G2 to LG and pay a lot of money IF they'll fix it.
vixman said:
OHH wow!! so im basically stock with a brand new phone that boots on and off ..Wow.. well if you ever find an answer can you please share it with me!!! thank you in advance.
I have no idea what kind of backup you are talking about but could we use it from another G2?
Click to expand...
Click to collapse
mmeidl78 said:
Maybe this will help you find out what a EFS-Backup is:
http://forum.xda-developers.com/showthread.php?t=2451390
I've seen the question somewhere else (to use a backup from another g2) and they said, that it will boot but don't login into the network, cause you'll get a IMEI with 00000 or something like this.
Don't know a answer. I think I must send my G2 to LG and pay a lot of money IF they'll fix it.
Click to expand...
Click to collapse
OHH i see what you mean... I have added EFS backup to the IOroot scripts so that everyone that roots will have a copy of their EFS partitions on the computer you run IOroot from. Regardless, this current thread will still be a good "heads up" and an alternative for those who insist on using other shady root methods or for those who just want another way to back things up.
I did use IOroot, does that mean that if i connect it to the computer and try to root it again it would fix it? you think???
vixman said:
OHH i see what you mean... I have added EFS backup to the IOroot scripts so that everyone that roots will have a copy of their EFS partitions on the computer you run IOroot from. Regardless, this current thread will still be a good "heads up" and an alternative for those who insist on using other shady root methods or for those who just want another way to back things up.
I did use IOroot, does that mean that if i connect it to the computer and try to root it again it would fix it? you think???
Click to expand...
Click to collapse
In the Thread is a step-by-step tutorial how to restore EFS-Files. Make a Backup of these 2 files before you root your phone again! Don't know, if those 2 files got overwritten (maybe with the damaged data) when you root your phone again.
Fixed my phone
mmeidl78 said:
In the Thread is a step-by-step tutorial how to restore EFS-Files. Make a Backup of these 2 files before you root your phone again! Don't know, if those 2 files got overwritten (maybe with the damaged data) when you root your phone again.
Click to expand...
Click to collapse
Well just wanted to let you know that i sent my phone to LG for them to fix it. They didnt charge me and all they did was re-flash the rom. if you havent fixed it you should try sending it to them.

Phone keeps freezing

A few days ago my phone all of a sudden started freezing and I could not do anything except use the home button to turn it off or reboot it. I used my backup that I made last week and it fixed the problem until today where it started happening again. I left my phone off wifi and when I woke up in the it was fine until i turned wifi back on but now it still freezes when im not on wifi. So i have no idea what to do but if anyone knows and can help me it would be great. LG-D852 Lollipop 5.0.1 Rooted.
Flash a KDZ and send it to the sat
im a little unfamiliar with android roms but is the kdz a stock rom? whats the sat?
Yes try flashing your kdz if it still does it sounds like a hardware issue but 9 outa 10 is some software issue
kingknuts said:
Flash a KDZ and send it to the sat
Click to expand...
Click to collapse
TheMadScientist420 said:
Yes try flashing your kdz if it still does it sounds like a hardware issue but 9 outa 10 is some software issue
Click to expand...
Click to collapse
I wiped it from system settings and i still have the issue but it got a little better. I dont know where to get the kdz for stock 5.0.1
1) Type this in your browser http://csmg.lgmobile.com:9002/csmg/b...heck2.jsp?esn=IMEI
2) Replace IMEI with your IMEI phone's code
3) The browser will display some html codes
4) Look for text something like :
<sw_url>
http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW567986573210987654321/D80210A_00.kdz
</sw_url>
5) Text is your download link
I get an error on the site and it says communication with the server is not smooth. Isn't there another way to get the kdz?
http://forum.xda-developers.com/showthread.php?t=2785089
This is the restore page
---------- Post added at 06:09 AM ---------- Previous post was at 06:05 AM ----------
U may not have a 5.01 kdz or tot
I have a d850 and far as i l know all i have 4.4.4 .tot file u can use a older one for all u know it could be something in ure update 5.0.1. U can use a older one the root it get bumped twrp then flash ure 5.0.1 rom to it
---------- Post added at 06:14 AM ---------- Previous post was at 06:09 AM ----------
Dont try this guys site i know he may be trying to help dont ever give out ure iemi. I have never seen this before and the sites having issues i never seen nor heard of this site and its also in error sounds fishy plus i dont remeber been a while but i swear there were some people sscammin iemis a while back clonin phones so just be safe follow my link for you device
My 5.0.1 was built from a guy that makes his own stock roms. He gave it to me to flash after I had a software update on 5.0.
Should I just switch to custom rom? Haven't used one since I used paranoid Android on my s3 back in 2013
This all started when I tried to open the cbs sports app from the widget and it didn't respond so I closed it then played a game and got a phone call while playing but the answer button wouldn't respond probably due to the twilight app running. When twilight is running you can't side load apps it won't recognize that you're tapping on the install button. Anyways after I was unable to answer the phone call the notification in the tray wouldn't go away so I tapped on it to take me to the phone app but it closed right away and that's how this all started. I used my nandroid backup I made last week and that seemed to fix it for a few days
Ok so try to freeze all your user apps and defrost one bye one try to leave the app where the problem started towards the end i dont try to tell people to use a diffrent rom cause more than likley your are about like 99 % of people in the world and im one so no hypocrits here when we try a new rom we get so used to 1 specific setup first thing ure prob gonna do is redownload or restore all your old apps in order to "get your phone back in running order" i do it to may even try safe mode try disabling the apps that u noticed and see if that helps cause aparantly u like your rom or you woulda done changed but in my opinion i like every few months restoreing my phone stock tot methon and doing fresh. Install but again i end up with all the same apps tweaks and mods
I can't freeze any apps. Don't have the option to. It can stop working in any app.
Id make sure i backup any music pics or vids to ext sd and do a full wipe including int sd then flash new rom then
All my music and pics are already on my ext SD. And I'll backup the apps I want to
I wiped my whole internal and installed fulmics Rom and it still froze but took a lot longer
id do a factory tot restore
TheMadScientist420 said:
id do a factory tot restore
Click to expand...
Click to collapse
is it safe?
TheMadScientist420 said:
id do a factory tot restore
Click to expand...
Click to collapse
I installed fulmics rom and it has only froze once but some apps dont respond and thats how it all starts. i did do a clean wipe and i wiped my internal.
man im at a loss unless its deeper in the partition tables and when it comes to that ive really never just retored partition other than tot method or the hard brick pin ground

Having trouble with the service.

My problem started some months ago, when a friend tried to root my phone, he told me that he rooted it but every app that checks for root told me that it wasn't rooted and i couldn't use apps that needed root also, the downside to all this is that i couldn't use apps that do not allow root, like the banking app, or Pokemon Go, but i used the phone like that for some months until last week when i decided to try and fix it. I thought that if i flash a stock firmware everything should be fine and the phone should be as new. On the phone, it says that the model is SM-N910F(behind the battery), in the settings it also said SM-N910F, so i tried flashing a rom for this model at first and it kept failing with me not knowing why. After trying different thing and googleing some time, i finally noticed that in "Fast Download", it says that the phone's model is SM-N910P, so i started searching about this, i didn;t understand why there were 2 different models on my phone, then i found out about searching my IMEI on imei.info, so i tried it and here it was SM-N910C, i had no idea what all this meant, but at this time i already got stuck into bootloop. Eventually, i found this thread: https://forum.xda-developers.com/note-4/help/help-sm-n910f-sm-n910p-bootloader-t3299285 and did what cam_bob22 said, it worked, i finally flashed the firmware on my phone and it worked, i could use the bank app, pokemon go, everything was fine except the fact that i couldn't select or change my mobile operator, when going to mobile networks, the mobile operators options was greyed out and couldn't be pressed(i want to mention that i did have service and that data worked but the internet would work only in roaming and i couldn't get 4G). So i tried updating the software from 5.1.1 to 6.0.1 like it was said in the instructions and hopping that this update would fix the issue, but unfortunately for me after the update i somehow lost service completely, the signal sign was in the shape of a triangle with no bars, and the mobile operators setting was exactly as before.
So far i tried going back to 5.1.1 but besides the Hands Free activation that i can't make to go away, i still can't use the mobile operators setting and my data only works with roaming activated and doesn't get 4g. One thing that i forgot to mention is that the IMEI with the 5.1.1 firmware was of a samasung Galaxy S5 not a note 4, i checked it on imei.info.
I was wondering if there is any way for me to go back to the OS i had before my friend tried to root my phone, when it said in the settings that it was SM-N910F and everything worked as it should have.
Thank you for reading and i really hope someone can help me.
@robert11arad
There is no way to go back unless he made a backup. Which is why you should always do this before you flash anything.
I'm not sure if this will help but you could try flashing a international custom Rom after you have correct firmware. But if your phone is a Sprint version, you'll have to use a special data fix and kernel.
What firmware did you end up using to flash? Was it Sprint? If so, and you use gsm service, try flashing my Gsm stock Rom for Sprint phones. It's in post 2.
https://forum.xda-developers.com/no...t/05-15-17-debloated-deodexed-rooted-t3607029
You'll first need to be on current marshmallow firmware. So flash firmware with Odin first, then install Twrp with Odin. Then install Rom with Twrp.
aaron74 said:
@robert11arad
There is no way to go back unless he made a backup. Which is why you should always do this before you flash anything.
I'm not sure if this will help but you could try flashing a international custom Rom after you have correct firmware. But if your phone is a Sprint version, you'll have to use a special data fix and kernel.
What firmware did you end up using to flash? Was it Sprint? If so, and you use gsm service, try flashing my Gsm stock Rom for Sprint phones. It's in post 2.
https://forum.xda-developers.com/no...t/05-15-17-debloated-deodexed-rooted-t3607029
You'll first need to be on current marshmallow firmware. So flash firmware with Odin first, then install Twrp with Odin. Then install Rom with Twrp.
Click to expand...
Click to collapse
Thank you for the reply, i wanted to say that with the Sprint firmware i used, after doing all the updates it unlocked the mobile operators option, but it couldn't find any.
robert11arad said:
Thank you for the reply, i wanted to say that with the Sprint firmware i used, after doing all the updates it unlocked the mobile operators option, but it couldn't find any.
Click to expand...
Click to collapse
Oh ok. So do you have service?
aaron74 said:
Oh ok. So do you have service?
Click to expand...
Click to collapse
No, the network operators is unlocked but there's still no service, when i try scanning for an operator it just stops with no message, and nothing happens.
I forgot to mention this, but before all this happened, I made a back-up of the phone with smart switch, is it possible to get back to how it was using that? And another thing is that when using the backup, it only restores music and photos, no contacts, no apps.(From what i've noticed so far)
robert11arad said:
No, the network operators is unlocked but there's still no service, when i try scanning for an operator it just stops with no message, and nothing happens.
I forgot to mention this, but before all this happened, I made a back-up of the phone with smart switch, is it possible to get back to how it was using that? And another thing is that when using the backup, it only restores music and photos, no contacts, no apps.(From what i've noticed so far)
Click to expand...
Click to collapse
You would have needed a system backup with twrp.
What country you in? What network you on? What firmware you on?
aaron74 said:
You would have needed a system backup with twrp.
What country you in? What network you on? What firmware you on?
Click to expand...
Click to collapse
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
robert11arad said:
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
Click to expand...
Click to collapse
Ok. About the best advice i can give is, because your on pure Sprint Rom, something is messing up with csc or something.
All i can suggest, is maybe try updating to QC1 with Odin and then try flashing my gsm Rom. Which is essentially just a tmobile rom.
And if that don't give you the function you you need. Then maybe try an international Rom.
It's hard to say what the last person did to the phone.
robert11arad said:
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
Click to expand...
Click to collapse
Also. You stated your phone first showed as a 910f. So maybe flashing a international F rom, will provide the correct csc settings for your phone to work. Only problem your gonna have, is because it's Sprint hardware, you'll have to pair the Rom with a kernel that'll work and some lib files for data.
I can help you by putting together some files to flash. But the main question would be, Do you want a stock note 4 Rom?
Also before any of this happened, do you know what firmware you were on? Marshmallow? Lollipop?
aaron74 said:
Also. You stated your phone first showed as a 910f. So maybe flashing a international F rom, will provide the correct csc settings for your phone to work. Only problem your gonna have, is because it's Sprint hardware, you'll have to pair the Rom with a kernel that'll work and some lib files for data.
I can help you by putting together some files to flash. But the main question would be, Do you want a stock note 4 Rom?
Also before any of this happened, do you know what firmware you were on? Marshmallow? Lollipop?
Click to expand...
Click to collapse
I would really appreciate if you helped me put the files together cause i have no idea how any of this works, i'm new. But i wanted to ask, is there any chance for thia to brick my phone?
When it had sm-n910f on it i couldn't update it after 5.1.1, when i pressed update it wouldn't do anything.
And yes, if possible i would like it to be a stock firmware, but if it is not possible i don't mind using something else as long as it works properly.
Thank you for all your help, i don't know what i would do otherwise.
robert11arad said:
I would really appreciate if you helped me put the files together cause i have no idea how any of this works, i'm new. But i wanted to ask, is there any chance for thia to brick my phone?
When it had sm-n910f on it i couldn't update it after 5.1.1, when i pressed update it wouldn't do anything.
And yes, if possible i would like it to be a stock firmware, but if it is not possible i don't mind using something else as long as it works properly.
Thank you for all your help, i don't know what i would do otherwise.
Click to expand...
Click to collapse
Well, first, let me state,about bricking device. I have to state that it's not impossible to brick. But after hundreds of flashes never had problem. These devices are hard to brick. What hard bricks a device is messing with boot loader and partitions that shouldn't be messed with, like trying to unlock lte bands. But just flashing roms is fine unless you flash a Rom not for your phone and it over writes wrong partition.
All snap Dragon note 4s have the same layout so all you need is correct kernel, csc, and some ril lib files to get data working.
Now, mine main worry is that the phone is still unlocked,because I don't know what possible changes were made to it.
But with all that being said,I'll move on. With another post.
---------- Post added at 05:52 PM ---------- Previous post was at 05:13 PM ----------
@robert11arad
Before we go too deep into this and upgrade and stuff. I'd like to just test a custom Rom on your phone and see what works.
So what firmware are you on right now?
5.01, 5.1.1, or 6.0.1?
I'm gonna take a guess and move on. You last stated you were on OG5 which it's 5.1.1. So if that's true, let's try the following.
First I'm gonna assume you already used Odin to flash that firmware. So now we need to flash Twrp. So download this on pc https://eu.dl.twrp.me/trlte/twrp-3.1.1-0-trlte.img.tar
1 . Put phone in download mode. Open Odin and plug in phone.
2. In Odin options make sure everything is unticked except Reset Flash Counter.
3. Now click on AP and select the Twrp file.
4. Flash it. Let it flash until it states it's completed. Once done. Unplug phone. Pull out battery. Put back in and boot to recovery by holding power+home+vol.up
5. Now you should have Twrp. Just reboot phone so we can continue to next post.
PM sent
@robert11arad
Ok, here you go. If your where we left off, you should be on stock QC1 and have Twrp installed.
Just download this file, boot into recovery, and install. This file will delete dalvick/cache, so phone will take a few minutes to boot up.
I actually recommend before flashing, you do a factory reset in recovery then install.
Anyhow here you go. Let me know if it fixes what your looking for. If not, my only others option is to install a custom n910f Rom. I'll gladly walk you through if need be. But try this first.
aaron74 said:
@robert11arad
Ok, here you go. If your where we left off, you should be on stock QC1 and have Twrp installed.
Just download this file, boot into recovery, and install. This file will delete dalvick/cache, so phone will take a few minutes to boot up.
I actually recommend before flashing, you do a factory reset in recovery then install.
Anyhow here you go. Let me know if it fixes what your looking for. If not, my only others option is to install a custom n910f Rom. I'll gladly walk you through if need be. But try this first.
Click to expand...
Click to collapse
Alright so i just tried it and when starting my phone, i can't even set it up because i keep getting a message that com.android.phone has stopped. After about half an hour of trying to start it, i finally managed to get to setting and to app manager, there i looked for com.android.phone and it was nowhere to be found. Apart from this i noticed a N with some signal bars where my phone signal should've been and i didn;t get the hands free activation anymore, but that's all...
robert11arad said:
Alright so i just tried it and when starting my phone, i can't even set it up because i keep getting a message that com.android.phone has stopped. After about half an hour of trying to start it, i finally managed to get to setting and to app manager, there i looked for com.android.phone and it was nowhere to be found. Apart from this i noticed a N with some signal bars where my phone signal should've been and i didn;t get the hands free activation anymore, but that's all...
Click to expand...
Click to collapse
Ok. I must have forgot something in csc. Sorry. I'll get back with you.

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