Develop Bugs

LG G4 VS986 on T-Mobile LTE problem

Issue:
Phone will not stay locked on LTE in Global or LTE/UMTS/GSM mode. When in Global or LTE/UMTS/GSM mode and LTE does connect, it's momentarily and when trying to run a speed test or open a webpage, it quickly disconnects and connects to HSDPA. If switched to LTE/CDMA signal locks in great and data speeds are great however voice services are not available. Any thoughts or advice is welcomed. Thanks ahead of time!
Facts:
Phone: VS986
Android Version: 5.1
Build: LMY47D
Soft Version: VS98611A
APN: T-Mobile Fast apn (fast.t-mobile.com)
Strong LTE area
*#*#4636#*#* Not available on LG G4
Radio Swither Not available on LG G4
Rooted
Xposed installed
Gravity Box installed (no change when using smart radio features)
G3 Tweakbox installed but module will not register with Xposed Framework (I know it was along shot)

What band LTE are you connecting to? I found that here on band 2, I will connect at first, but then it switches back to edge. Seems fine in a band 4 LTE area though.

geoff5093 said:
What band LTE are you connecting to? I found that here on band 2, I will connect at first, but then it switches back to edge. Seems fine in a band 4 LTE area though.
Click to expand...
Click to collapse
I'm in the Raleigh NC area. According to LTE Discovery i'm using Band 4. and I also experience the same. A brief connection while in global or LTE/UMTS/GSM mode then it falls back to HSPA.

taifuller said:
I'm in the Raleigh NC area. According to LTE Discovery i'm using Band 4. and I also experience the same. A brief connection while in global or LTE/UMTS/GSM mode then it falls back to HSPA.
Click to expand...
Click to collapse
I haven't found LTE Discovery to report the band correctly, at least in my case. It would say I'm on band 4 on my Moto X, but when using a band 4 only device I would only get Edge, but when I go in a confirmed band 4 area it works fine. From what I've found, most 2G > LTE sites were converted to band 2 LTE. Although since you get HSPA the chances of it actually being on band 4 are higher.

I'm fairly certain this is a Band 4 area. The latest T-Mobile maps are pretty good about pointing out Band 2 areas. I've since sold the phone and acquired a iPhone 6 Plus which I'm looking to sell to replace it with an international G4 or T-Mobile G4. I was pretty impressed with that phone. If I had to rank my favorites, it's number 2. Nexus 5 is still king of the hill for me. There wasn't a better phone out when it was release for a better price.

did you ever figure this out? samething is happening to me

Unfortunately I didn't. I sold it and bought one for T-Mobile...... Which I just sold about 3 hours ago.

So I tested it out again, and in a band 2 area when I boot up my phone with a T-Mobile SIM, I get LTE for several seconds then it cuts back over to 2G.
Now that there is a new software update for the G4, I wonder if this is anymore reliable. Anyone who took the OTA update in the past few days, can you let us know if it's any better?
Sent from my VS986 using Tapatalk

Been there, done that...wanted to switch over to T-Mobile, but unfortunately, the VS986 only works with two of their three LTE bands, as you know, and it seems everywhere I went, they were using the one the phone doesn't receive (I'm in southern California, for what it's worth, but tested it on a freeway run up the I-5 to the central part of the state - only got 4G-LTE in a few places). Wound up going back to Verizon

I'm getting the exact same results in Burlington, VT (T-Mobile band 2 market). I first have to manually select T-Mobile (defaults to roaming on AT&T HSPA+) then LTE works for less than a minute (LTE Discovery says band 4) and then I lose signal when I get signal again, I only have edge. It does this constantly and is really annoying.

Aww, bummer. I was thinking about switching to T-Mobile, but looks like that is not a viable option? So no one has been able to successfully use the phone on T-Mobile, even after enabling bands 2 and 4 only?
This whole plethora of LTE bands, where each provider does its own crap is such a mess, is just serves to lock in customers, since switching phones is expensive. Government should mandate that all phones can work on all US LTE bands, the technology exists.

I am on the same boat. Everything works on my VS986 on t-mobile network. but I cannot get the LTE to work properly. LTE discovery shows band 4 (not sure if correct though)

konradsa said:
Aww, bummer. I was thinking about switching to T-Mobile, but looks like that is not a viable option? So no one has been able to successfully use the phone on T-Mobile, even after enabling bands 2 and 4 only?
This whole plethora of LTE bands, where each provider does its own crap is such a mess, is just serves to lock in customers, since switching phones is expensive. Government should mandate that all phones can work on all US LTE bands, the technology exists.
Click to expand...
Click to collapse
My VRZ LG G4 shows that it has Band 2, 4, 5, and 13. I tried enabling 2 & 4 only, 4 only, 2 only, 2&4&13 only but with no success.
What is interesting is I am coming from VRZ LG G3 and LTE was just fine and never had an issue.
I looked at the VRZ LG G3 LTE bands and I see Band 3,4, and 13 enabled. It did not even have band 2.

More testing:
When I switched the Network Mode to LTE/CDMA I get constant 4G-LTE & internet is working but my phone cannot place and receive phone calls.
with LTE/CDMA I see 4G at 100dBm and 1X at 120dBm

ruijay said:
More testing:
When I switched the Network Mode to LTE/CDMA I get constant 4G-LTE & internet is working but my phone cannot place and receive phone calls.
with LTE/CDMA I see 4G at 100dBm and 1X at 120dBm
Click to expand...
Click to collapse
Interesting, almost sounds like a bug in the LTE/GSM mode.
I assume when you switch to global mode, voice works but only HSPA, right?

konradsa said:
Interesting, almost sounds like a bug in the LTE/GSM mode.
I assume when you switch to global mode, voice works but only HSPA, right?
Click to expand...
Click to collapse
That is right.
The best internet speed was with LTE/CDMA but no voice or text

ruijay said:
That is right.
The best internet speed was with LTE/CDMA but no voice or text
Click to expand...
Click to collapse
Out of curiosity, what speeds do you get on HSPA in global mode?

konradsa said:
Out of curiosity, what speeds do you get on HSPA in global mode?
Click to expand...
Click to collapse
With HSPA/3G I get around 7 mbps download and 1.88 mbps upload

ruijay said:
More testing:
When I switched the Network Mode to LTE/CDMA I get constant 4G-LTE & internet is working but my phone cannot place and receive phone calls.
with LTE/CDMA I see 4G at 100dBm and 1X at 120dBm
Click to expand...
Click to collapse
ruijay said:
That is right.
The best internet speed was with LTE/CDMA but no voice or text
Click to expand...
Click to collapse
I think since someone reported before that this used to work the G3, it sounds like a bug to me. I guess we can hope and pray that this will work in future releases, but there is no guarantee of course. Not sure what complaining to Verizon will do, since they are probably not very interested in you using T-Mobile. Of course, you can always wrap the complaint into something like you are using the phone in a different country on vacation and it doesn't work. Maybe a complaint to the FTC could work too, since it sounds like Verizon is required to have their phones unlocked for use on other networks based on some settlement.

konradsa said:
I think since someone reported before that this used to work the G3, it sounds like a bug to me. I guess we can hope and pray that this will work in future releases, but there is no guarantee of course. Not sure what complaining to Verizon will do, since they are probably not very interested in you using T-Mobile. Of course, you can always wrap the complaint into something like you are using the phone in a different country on vacation and it doesn't work. Maybe a complaint to the FTC could work too, since it sounds like Verizon is required to have their phones unlocked for use on other networks based on some settlement.
Click to expand...
Click to collapse
I am tempted to try the guide in here to add more LTE bands:
http://forum.xda-developers.com/g4/general/guide-enabling-lte-bands-t3137818
While some testers said the LTE bands are limited by hardware others reported some success modifying the software. Any thoughts?

Switching Between H and LTE

When I got my Nexus 5 back in 2013 I noticed that if I was on LTE and made/received a call the data would switch to H and then switch back to LTE after the call was ended. My Nexus 5X does the same thing. What's the deal? Before I had the Nexus 5 I had a Galaxy SII Skyrocket(the LTE version of the Galaxy SII from AT&T) and that phone would stay on LTE during calls and that was from an early LTE phone (the first AT&T offered). I would expect the same from a current phone in 2015.

jimv1983 said:
When I got my Nexus 5 back in 2013 I noticed that if I was on LTE and made/received a call the data would switch to H and then switch back to LTE after the call was ended. My Nexus 5X does the same thing. What's the deal? Before I had the Nexus 5 I had a Galaxy SII Skyrocket(the LTE version of the Galaxy SII from AT&T) and that phone would stay on LTE during calls and that was from an early LTE phone (the first AT&T offered). I would expect the same from a current phone in 2015.
Click to expand...
Click to collapse
I am using Nexus 5X with T-Mobile and phone stays on LTE during call. There is a settings in: settings>more>cellular networks - Enhanced 4G LTE Mode ON/OFF switch. Do you have that?

Charkatak said:
I am using Nexus 5X with T-Mobile and phone stays on LTE during call. There is a settings in: settings>more>cellular networks - Enhanced 4G LTE Mode ON/OFF switch. Do you have that?
Click to expand...
Click to collapse
Nope. I don't have that option. I'm on AT&T. That's really strange that you Nexus 5X has that and mine doesn't. Kind of strange that yours has software differences. Did you buy your phone directly from Google?

jimv1983 said:
Nope. I don't have that option. I'm on AT&T. That's really strange that you Nexus 5X has that and mine doesn't. Kind of strange that yours has software differences. Did you buy your phone directly from Google?
Click to expand...
Click to collapse
Phone is directly from google and this is the current build #MDB08L. If you have anyone with T-Mobile sim, try it.
Dial *#*#4636#*#*, then tap "phone info", scroll to the bottom and check for "VOLTE PROVISIONED FLAG" - if it is on, then you will see OFF in from of VOLTE...

Charkatak said:
Phone is directly from google and this is the current build #MDB08L. If you have anyone with T-Mobile sim, try it.
Dial *#*#4636#*#*, then tap "phone info", scroll to the bottom and check for "VOLTE PROVISIONED FLAG" - if it is on, then you will see OFF in from of VOLTE...
Click to expand...
Click to collapse
It currently says "TURN OFF VOLTE PROVISIONED FLAG" so I'm guessing it's currently on. However I'm not sure what this has to do with anything. VoLTE means "voice over LTE". I'm not even trying to do voice over LTE. I'm just trying to use LTE for regular data while on a call over regular GSM.

jimv1983 said:
It currently says "TURN OFF VOLTE PROVISIONED FLAG" so I'm guessing it's currently on. However I'm not sure what this has to do with anything. VoLTE means "voice over LTE". I'm not even trying to do voice over LTE. I'm just trying to use LTE for regular data while on a call over regular GSM.
Click to expand...
Click to collapse
That is exactly the case if you want to stay on LTE while on a call, then it is called VoLTE(Voice over LTE). Your setting for that seems to be on...
Things to try, unless Nexus 5X on AT&T is unable to do VoLTE, ask AT&T.
Test with T-Mobile sim
Check APN settings
Check to see if your sim card is old

Charkatak said:
That is exactly the case if you want to stay on LTE while on a call, then it is called VoLTE(Voice over LTE). Your setting for that seems to be on...
Things to try, unless Nexus 5X on AT&T is unable to do VoLTE, ask AT&T.
Test with T-Mobile sim
Check APN settings
Check to see if your sim card is old
Click to expand...
Click to collapse
Everything I've seen says that VoLTE means that the LTE data connection is used to actually make phone calls instead of the traditional cell voice network(GSM/CDMA). I don't care about that. I'm fine with regular phone calls using the regular GSM voice connection. I just want to be able to use the LTE connection for things like browsing while I'm on a regular phone call.
Good to know that it isn't an issue with the phone. I guess it might be an AT&T network issue but that would be strange since it worked with my old Galaxy S II Skyrocket that I bought in 2011. Maybe a compatibility issue between AT&T and this phone? I'll see if I can test with someones T-Mobile SIM. My SIM card is only a month old since I had to get a Nano SIM when switching from my Nexus 5(which took a Micro SIM).

The only way you will be able to use LTE to browse the internet while on a call is if you are placing the call using VoLTE. Before VoLTE (and currently if you don't have it) your phone will always drop to a non LTE connection.
I'm sorry but that's just the way it has been and the way it is. Every device that doesn't use VoLTE will change to a different non LTE signal to place the call.
AFAIK, VoLTE on our device does not seem to be supported on the "gsm" carriers.. Yet.

Maybe try out the Network app? It allows you to specify a network preference and do a bit of fine-tuning.

jimv1983 said:
When I got my Nexus 5 back in 2013 I noticed that if I was on LTE and made/received a call the data would switch to H and then switch back to LTE after the call was ended. My Nexus 5X does the same thing. What's the deal? Before I had the Nexus 5 I had a Galaxy SII Skyrocket(the LTE version of the Galaxy SII from AT&T) and that phone would stay on LTE during calls and that was from an early LTE phone (the first AT&T offered). I would expect the same from a current phone in 2015.
Click to expand...
Click to collapse
I am on Tmobile and sometimes it does the same thing. I have to switch network preference to 2G then make a call hang up switch back to 4G then turn on the VOLTE option.
Sent from my Nexus 5X using Tapatalk

k.s.deviate said:
The only way you will be able to use LTE to browse the internet while on a call is if you are placing the call using VoLTE. Before VoLTE (and currently if you don't have it) your phone will always drop to a non LTE connection.
I'm sorry but that's just the way it has been and the way it is. Every device that doesn't use VoLTE will change to a different non LTE signal to place the call.
AFAIK, VoLTE on our device does not seem to be supported on the "gsm" carriers.. Yet.
Click to expand...
Click to collapse
That might be the case with the Nexus 5 and Nexus 5X but it was absolutely not the case with my old Galaxy SII Skyrocket. Kind of strange that the Nexus 5 and Nexus 5X have this issue. Seems kind of strange to me that the LTE radio would have to be turned off just because you are making a non-VoLTE call.

jimv1983 said:
That might be the case with the Nexus 5 and Nexus 5X but it was absolutely not the case with my old Galaxy SII Skyrocket. Kind of strange that the Nexus 5 and Nexus 5X have this issue. Seems kind of strange to me that the LTE radio would have to be turned off just because you are making a non-VoLTE call.
Click to expand...
Click to collapse
This is the case with all devices that are not using the VoLTE service.
There is no other way, unless of course you are using a VoIP service or hangouts to place your calls.

GreenDroidX said:
I am on Tmobile and sometimes it does the same thing. I have to switch network preference to 2G then make a call hang up switch back to 4G then turn on the VOLTE option.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Have not had issues with VoLTE on Nexus 5X using T-Mobile.

k.s.deviate said:
This is the case with all devices that are not using the VoLTE service.
There is no other way, unless of course you are using a VoIP service or hangouts to place your calls.
Click to expand...
Click to collapse
I didn't realize VoLTE was a feature of phones in 2011. I'm wondering if maybe AT&T stopped supporting it on its network? Oh well, thanks for the info. I didn't realize a phone had to be able to make calls over LTE to be able to use LTE data while on a call. It's also surprising considering how Verizon does simultaneous voice and data. Once Verizon started supporting LTE phones(several years ago) you could do simultaneous voice and data but it wasn't(at least at that time) using LTE for voice calls. Just for data while a CDMA call was active. I guess it works differently for GSM?
Charkatak said:
Have not had issues with VoLTE on Nexus 5X using T-Mobile.
Click to expand...
Click to collapse
Just to clarify, I'm not trying to make a voice call using LTE(which is what "Voice over LTE" means). Just trying to use LTE data while on a non-LTE voice call.

jimv1983 said:
I didn't realize VoLTE was a feature of phones in 2011. I'm wondering if maybe AT&T stopped supporting it on its network? Oh well, thanks for the info. I didn't realize a phone had to be able to make calls over LTE to be able to use LTE data while on a call. It's also surprising considering how Verizon does simultaneous voice and data. Once Verizon started supporting LTE phones(several years ago) you could do simultaneous voice and data but it wasn't(at least at that time) using LTE for voice calls. Just for data while a CDMA call was active. I guess it works differently for GSM?
Just to clarify, I'm not trying to make a voice call using LTE(which is what "Voice over LTE" means). Just trying to use LTE data while on a non-LTE voice call.
Click to expand...
Click to collapse
In any case in order to stay on LTE and use data, your phone has to support VoLTE, because normal LTE is data only and when you make a call it would drop to 3 or 4G. CDMA and GSM are 2 different type of networks. I was always using GSM providers(T-Mobile in my case) and this is how it works. I don't know how your old phone could let you be on LTE during a call - unless AT&T was using some proprietary service.

Charkatak said:
...because normal LTE is data only...
Click to expand...
Click to collapse
That totally makes sense. I'm fine with that.
Charkatak said:
....and when you make a call it would drop to 3 or 4G.
Click to expand...
Click to collapse
Thats weird.
Charkatak said:
...I don't know how your old phone could let you be on LTE during a call - unless AT&T was using some proprietary service.
Click to expand...
Click to collapse
Yeah, if that's how LTE data works then AT&T must have had something special.

jimv1983 said:
Yeah, if that's how LTE data works then AT&T must have had something special.
Click to expand...
Click to collapse
Early on, phones had a separate 3G radio from their LTE radio. This is a big part of why the first LTE phones had substantial battery drain issues compared to 3G only phones at the same time. One of the nice things about the setup was that you could use 3G for voice and LTE for data simultaneously. With the move to integrated modems, which significantly improved battery life and speed, that feature was lost. Until AT&T implements a standard for VOLTE like T-Mobile has you're going to have to deal with the lower speeds while on a call.

raptir said:
Early on, phones had a separate 3G radio from their LTE radio. This is a big part of why the first LTE phones had substantial battery drain issues compared to 3G only phones at the same time. One of the nice things about the setup was that you could use 3G for voice and LTE for data simultaneously. With the move to integrated modems, which significantly improved battery life and speed, that feature was lost. Until AT&T implements a standard for VOLTE like T-Mobile has you're going to have to deal with the lower speeds while on a call.
Click to expand...
Click to collapse
OK that explains it. The Galaxy S2 Skyrocket was the first AT&T LTE phone so it probably had separate radios. I'm also kind of concerned with what VoLTE will do to battery life. I remember that one of the ways phone matters were reducing battery drain was to keep the radio asleep unless it was asleep. With VoLTE the LTE radio would have to be active all the time. Has the energy efficiency of newer LTE radios made that a non-issue? How is battery life on T-Mobile vs AT&T using the same phone under similar conditions?

Anyone has VoLTE on EE or Three UK?

Live in Edinburgh and just got my OP3. After put Three and EE sim cards into phone, I can't find "enhanced LTE" option in the setting menu. Does it means that VoLTE is not supported on EE and Three?

clyang said:
Live in Edinburgh and just got my OP3. After put Three and EE sim cards into phone, I can't find "enhanced LTE" option in the setting menu. Does it means that VoLTE is not supported on EE and Three?
Click to expand...
Click to collapse
Yes, I can confirm that VoLTE and WiFi calling doesn't work on EE.
On Three you can probably use their app for VoLTE and WiFi calling (if you are not rooted).

Hi there. I can connect to the 800MHz LTE on the Three network, however there is no option for me to use native VoLTE or VoLTE via their InTouch app at all.
I doubt we'll see VoLTE natively on this device, but there may be a chance that a future update to inTouch would let it work there, but damn I hate their app.

dkconor said:
Hi there. I can connect to the 800MHz LTE on the Three network, however there is no option for me to use native VoLTE or VoLTE via their InTouch app at all.
I doubt we'll see VoLTE natively on this device, but there may be a chance that a future update to inTouch would let it work there, but damn I hate their app.
Click to expand...
Click to collapse
Hi, how did you check you were on 800mhz on Three?

emontes said:
Hi, how did you check you were on 800mhz on Three?
Click to expand...
Click to collapse
You can use this app to see your signal type: https://play.google.com/store/apps/details?id=com.wilysis.cellinfolite
Or use the dialer and use *#*#4636#*#* to view additional signal information.
It's somewhat of a guessing game also. I only get LTE signal here if its 800MHz as they recently rolled it out.

I have LTE on Three, but not VoLTE.
I also hate their awful app.
---------- Post added at 08:01 AM ---------- Previous post was at 08:01 AM ----------
I have LTE on Three, but not VoLTE.
I also hate their awful app.

I'm trying to get VoLTE working with 3 on my OP3 too. From what I can tell, we need the APN settings for the 3 IMS APN. Damned if I can find these listed anywhere though. If somebody has an official 3 phone with working VoLTE then we can copy it off there.
I'm wondering if the Enhanced 4G voice option will show in settings when a compatible APN is detected? Other people seem to have VoLTE working on their OP3 (looking at posts on xda), but I'm not sure if they're using the stock rom or not.

The issue is that EE/Three really have no incentive to support the OP3 because they don't sell it.

Same goes for all UK networks none of them will enable VoLTE on the OnePlus 3

Just want to bump this thread as 3G coverage is rubbish around my home area. For some reason I only get 4G and am not able to get 3G. I have to use the Three In touch app to even receive calls

I'm interested too. My wife and I are both on three UK. She gets VoLTE on her Xiaomi Mi5 Pro but I don't see any options at all on my OP3

daesimps said:
I'm interested too. My wife and I are both on three UK. She gets VoLTE on her Xiaomi Mi5 Pro but I don't see any options at all on my OP3
Click to expand...
Click to collapse
How do you get VoLTE on that? According to gsmarena it doesn't support band 20, and as far as I know Three only has VoLTE on band 20? It would be interesting if you could let me know if a) Three are now running VoLTE on band 3 too, or b) It actually does support band 20. Here's the gsmarena page: http://www.gsmarena.com/xiaomi_mi_5-6948.php
Thanks!

I've no idea. We were just sat in a pub and she asked me what the VoLTE in the status bar meant. Sure enough the icon was there and she gets it quite often

If you're on EE you probably won't get VoLTE; they're having trouble supporting the S7 so the OnePlus 3 is pretty much a lost cause. I know that kinda sucks for you guys on the better performing network
Three are more likely to; they support a lot more phones on VoLTE and are generally a lot more Android friendly than EE (EE always release Android updates very late, and everything is given to iPhones first).
But I'm obviously just guessing here, until VoLTE is more mature in the UK it's likely VoLTE support will be the complete mess it is now with only major phones getting it.
Hope that helped
---------- Post added at 20:02 ---------- Previous post was at 20:01 ----------
daesimps said:
I've no idea. We were just sat in a pub and she asked me what the VoLTE in the status bar meant. Sure enough the icon was there and she gets it quite often
Click to expand...
Click to collapse
Ahh ok thanks anyway

Mkg9872 said:
Just want to bump this thread as 3G coverage is rubbish around my home area. For some reason I only get 4G and am not able to get 3G. I have to use the Three In touch app to even receive calls
Click to expand...
Click to collapse
why would you want 3g if you can get 4g ?

Last time I checked with Three they told me that only some phones approved/sold by them support VoLTE.
A few months ago they whitelisted the Oneplus 2 to use VoLTE though their app. The Oneplus 3 is not supported yet (not sure if it will be in the future).

Sorry. If you don't know voLTE (on the three network) only works on 800mhz, which only works on 3 carrier bought phones. 3G is the only way you can call apart from that, and as I already said, my area does not have 3G coverage.

4g calling now works on 3.5.2 on EE

westentertainer said:
why would you want 3g if you can get 4g ?
Click to expand...
Click to collapse
Probably so he can make calls, 4g is data only...
Sent from my SM-G935F using Tapatalk

daleski75 said:
4g calling now works on 3.5.2 on EE
Click to expand...
Click to collapse
Can you take a screenshot of a call?

LTE on T-Mobile not working AT&T working

So I got my pixel xl from Google today. It works but I am on T-Mobile and it will not connect to LTE band 4 or 12 which are in my area. I have an ATT SIM for my work which I popped in and it works fine. That said without driving around Atlanta to try to find B2 I cannot tell if it is T-Mobile or the phone. Is anyone else on T-Mobile getting LTE connection at all?
So news today I can connect to LTE. Yesterday when I got the SIM in using *#*#4636#*#* I would get zero reception forcing LTE only. The phone would only connect to UMTS/HSPAP. Today after several restarts and calling T-Mobile and Google support it is now working. Here is what I did.
First Google is saying the update is supposed to affect LTE connecting issues.
Second make sure your SIM is properly registered with your provider. They should elevate the issue to higher tech support to have them look into it. This takes up to 24 hours.
Third go to your dialer do the *#*4636#*#*, go to phone info and change the preferred network type to LTE/UMTS or LTE/WCDMA (I haven't seen a difference between them). (This info is in other threads) Then restart your phone.
The problem seems to be how the phone determines what bands the network provider uses. It defaults to CDMA as the voice connection. For me this meant the phone was always connecting to UMTS only. It seems the firmware has some kind of default setting when it senses an error out the gate. The APN settings and preferred network settings needed to be updated and the phone restarted for it all to work. I now connect to band 4 LTE in my area. I hope this helps others.

I am also getting slow data speeds on my pixel XL connected to t mobile

My XL seems to get pretty consistent LTE service and good speed on T-Mobile.

LTE in Chicago working well.
Sent from my Pixel XL using Tapatalk

LTE in minnesota working fine.
Sent from my Pixel XL using Tapatalk

Google "Pixel LTE band 4 issue"

Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.

I'm in Oklahoma on t mobile getting slow connection compared to my friends. They each have a galaxy s6 edge and get between 70-80 MBs down sitting right next to me. I'm getting 14 MBs down. I just left sprint today for slow connection. Hoping to find a way to get this resolved ASAP.

mnguyen127 said:
Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.
Click to expand...
Click to collapse
I only experience the issue in downtown Toronto area and I contacted my carrier, Telus, in Canada. They confirmed that network signal in such area is mainly LTE band 4...

Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.

micah_675 said:
Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.
Click to expand...
Click to collapse
Which means replacement is on its way?

Not yet I'll update the thread when I get word.

I hope that result you issue, theres a lot of people with problems with LTE band 4 around the world
https://productforums.google.com/forum/#!msg/phone-by-google/OxkJ1Sn6i5c/E_2n5dFTBgAJ
micah_675 said:
Not yet I'll update the thread when I get word.
Click to expand...
Click to collapse

Have you tried swapping SIM cards?
I pulled the sim out of another working TMO iPhone6s and my PIXEL got LTE right away.

Have an update and updated the main post.

micah_675 said:
Have an update and updated the main post.
Click to expand...
Click to collapse
Thanks. I changed mine to LTE/WCDMA. Will know how it goes next week.

All seems to be working on my end.

I was having delays in mms being sent. I was using the default APN. About a week ago I changed the APN to the one recommended by T-Mobile. Mms sends instantly now just about. I don't think it's effected much on LTE but I didn't have problems before. Make sure your on the proper APN

I sure hope there isnt a recall..My XL hasnt even shipped yet and im on Tmo

I spoke with a t-mobile rep yesterday who helped me get my issue resolved. My main apn was set up incorrectly. Now I am connected to LTE and not just hspa+. I get generally good speeds most everywhere and I have tower right by my house that must go fairly unused.

S7 Active and T-Mobile: Band 12, VoLTE

I'm really interested in an S7 Active but AT&T has virtually no service in my area but T-Mobile works great. I see that the stock S7 works fine on T-Mobile and gets band 12 and VoLTE. But I can find little about the active version. If it is unlocked can I get Band 12 or VoLTE to work? I'm happy to root if need be... it seems every phone I've had I found a reason to do so.

cracker_jax said:
I'm really interested in an S7 Active but AT&T has virtually no service in my area but T-Mobile works great. I see that the stock S7 works fine on T-Mobile and gets band 12 and VoLTE. But I can find little about the active version. If it is unlocked can I get Band 12 or VoLTE to work? I'm happy to root if need be... it seems every phone I've had I found a reason to do so.
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i used a s7 active on tmobile and it worked fine with volte and band 12 but not wifi calling

raver445 said:
i used a s7 active on tmobile and it worked fine with volte and band 12 but not wifi calling
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Great. Thanks for the confidence booster. It seems like the perfect device if a bit bulky. I disabled wifi calling on my devices anyway since when I walk away from the access point the call drops and the only place I need it is at home where I'm using a cellspot router due to (the metal roof? and) no signal indoors. It hands off just fine on the network when I walk out of the house.

cracker_jax said:
Great. Thanks for the confidence booster. It seems like the perfect device if a bit bulky. I disabled wifi calling on my devices anyway since when I walk away from the access point the call drops and the only place I need it is at home where I'm using a cellspot router due to (the metal roof? and) no signal indoors. It hands off just fine on the network when I walk out of the house.
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Your welcome glad to assist you
Sent from my SAMSUNG-SM-G891A using Tapatalk

Cannot enable Wi-Fi calling on S7 Active on T Mobile
Any ideas how I can use Wi-Fi calling without rooting my phone?