Verizon Voicemail not working on 5X. - Nexus 5X Q&A, Help & Troubleshooting

Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??

Jexx11 said:
Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Click to expand...
Click to collapse
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....

elreydenj said:
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
Click to expand...
Click to collapse
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?

Jexx11 said:
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Click to expand...
Click to collapse
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.

elreydenj said:
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
Click to expand...
Click to collapse
Ah yes I remember I played around with Hangouts and Voicemail back when the Hangouts Dialer was first released, I remember now that I had the option of listening to voicemails through Hangouts.
I think I have it all set up now, just have to find another phone to call my number and test it out lol.
Thanks again for the help!

Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.

wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
Click to expand...
Click to collapse
I was told that would work as well when on the phone with Verizon.....

Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.

GertBFrobe said:
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
Click to expand...
Click to collapse
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.

elreydenj said:
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
Click to expand...
Click to collapse
This must be what happened with me, I activated advanced calling and I'm guessing that triggered basic visual voicemail which is the problem.
And the tech I talked to told me there was no way to remove basic free visual voicemail and go back to standard voicemail. Maybe she is wrong, I'm not sure, but either way I'm content with using Google Voice for now.
Sent from my Nexus 5X using XDA Free mobile app

Isn't there a second file for Verizon services?
Sent from my Nexus 5X using Tapatalk

wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
Click to expand...
Click to collapse
Yes, do this, for now anyway, until Visual Voicemail catches up with M. I still have Advanced Calling enabled, as well as HD calling, so VoLTE should work. With the Visual Voicemail removed (by VZW via chat in my case), I just get the old school simple voicemail notification on the status bar and dial *86 to retrieve.

Verizon Wireless Fixed my Issue
I had this issue since I got my Nexus 5X 2 months ago, and Verizon Wireless just fixed it over the phone and now it works fine. I don't use visual voicemail or anything fancy, although I used to use Google Voice up until a year ago.
He basically reinitialized the voicemail, so I had to set it up again from scratch, re-recording my outgoing message etc.
I should also mention my texts didn't work sometimes either... some MMS messages would just say "Downloading" and never download, and this happened often on my old Droid Maxx HD. The workaround was to disable wireless and wait for it to download over the data connection. Anyway this started happening on my new Nexus 5X also, but they reprovisioned the phone and fixed that also. :victory:

You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".

jackdubl said:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
Click to expand...
Click to collapse
Just did this and it worked flawlessly. Thank you sir.

Related

Google Voice routing bug

So I just got my GN, and it's pretty freakin awesome! One thing I noticed though is that if I swipe calls to the left to ignore, it sends them to my new voicemail on verizon as opposed to my GV. If I let it ring all the way through though, then it routes to GV. It's not a super big deal because I can just push the power button and ignore calls that way, but still...
Also, the messaging sends through regular texts, and not GV...this last part I had heard before, but in case anyone else didn't know that.
Here's hoping they update the GV app to take care of these things.
My voicemail routing works correctly, however you're right on the auto-reply texts. Even with Google Voice set as the default action for messaging, they still send via the stock app.
Lumenii said:
My voicemail routing works correctly, however you're right on the auto-reply texts. Even with Google Voice set as the default action for messaging, they still send via the stock app.
Click to expand...
Click to collapse
Are you on verizon?
I went through a hassle to get Google Voice setup correctly on this phone. Had to upgrade my Voice account to a full Google Voice number, instead of just a voicemail number. Doesn't really matter, since I'm only using the voicemail functionality of it, but still.
Go to the phone and call *71 and your number (so *718001112222 if your GV number was 800-111-2222) and it'll set the call forwarding up correctly. Just have to make sure it's a *FULL* Google Voice number (can be done on the website - voice.google.com)
fdm1 said:
Are you on verizon?
Click to expand...
Click to collapse
Yes, I am on Verizon. I use a full Google Voice account for calls, voicemails, and texts, and have call screening services turned off. I now use it on Galaxy Nexus and a Galaxy Tab 10.1; it's a wonderful setup.
On a side note, I did not have to call the routing number to set up my Voicemail forwarding. I simply selected "ok" both times during the Android setup process, ignoring the warnings about "incompatibility."
You should double-check your settings: https://www.google.com/voice#phones
fdm1 said:
So I just got my GN, and it's pretty freakin awesome! One thing I noticed though is that if I swipe calls to the left to ignore, it sends them to my new voicemail on verizon as opposed to my GV. If I let it ring all the way through though, then it routes to GV. It's not a super big deal because I can just push the power button and ignore calls that way, but still...
Also, the messaging sends through regular texts, and not GV...this last part I had heard before, but in case anyone else didn't know that.
Here's hoping they update the GV app to take care of these things.
Click to expand...
Click to collapse
My send to Google voicemail is working correctly when I dismiss a call, but the text messaging option still tries to use the built in messaging app even though I disabled it.
Anyone know a way to force it to use Google Voice for text messaging?
Thanks for suggestions everyone. Just did the *71 thing and will check to see if it worked when I get to work.
Not sure what you mean by full gv account... I use it for everything, so I'm assuming I am on full.
I also pushed OK and ignored the incompatible warning, but that didn't work last night... Maybe because of 4.0.2? Either way, hopefully im fixed now.
Sent from my Galaxy Nexus using Tapatalk
Edit: Just checked, the *71 plus the GV number did the trick. Thanks again everyone.

[Q] Anyone know how to set up ATT Visual Voice Mail?

Right out of the box?
AT&T needs to turn it on first.
Start app.
It will call your voice mail.
then enter pin.
duckfart said:
AT&T needs to turn it on first.
Start app.
It will call your voice mail.
then enter pin.
Click to expand...
Click to collapse
Okay, so when I activate my device, do I need to call ATT to turn it on?
I thought its a paid feature? Just use Google Voice instead
Google Voice did not seem to be working on my phone. Anyone able to get it working on theirs, or is there some issue with Google Voice and the S3 for now?
AT&T Messages
you need to get AT&T Messages from the Google Play Store you will get all you message, Voicemail, and calls in one spot.
From the main/home screen go two screens to the left and click on the AT&T Messages icon. It will walk you through the setup as mentioned above. I believe it specifically states the service is free (as it should be).
Now my question is why didn't they put this on the main/home screen? Why not make it the default? Who wouldn't want VVM?
rennep1026 said:
Google Voice did not seem to be working on my phone. Anyone able to get it working on theirs, or is there some issue with Google Voice and the S3 for now?
Click to expand...
Click to collapse
There is already a thread about google voice's voice mail. You just have to dial a number to activate it. On mine it still says Carrier Voice mail, but my missed calls actually go to google's voice mail.
I went to the Play Store and downloaded AT&T's Visual Voicemail app. That worked well.
kt_coder said:
I went to the Play Store and downloaded AT&T's Visual Voicemail app. That worked well.
Click to expand...
Click to collapse
OK so we have two choices for VVM. Does anyone have enough experience to compare the pros and cons of each?
Monoman67 said:
OK so we have two choices for VVM. Does anyone have enough experience to compare the pros and cons of each?
Click to expand...
Click to collapse
Visual Voice mail is great for voice mail. Really nice app. Love it.
AT&T messages combines text, voice mail, ect. rendering your regular messaging app useless or getting double notifications, and you can't turn them off from the at&t app. (it is basically the devil. And I made just to disable it as soon as I got the phone.)
Just my .02
Lorimere said:
Visual Voice mail is great for voice mail. Really nice app. Love it.
AT&T messages combines text, voice mail, ect. rendering your regular messaging app useless or getting double notifications, and you can't turn them off from the at&t app. (it is basically the devil. And I made just to disable it as soon as I got the phone.)
Just my .02
Click to expand...
Click to collapse
+1
Opened ATT message and instantly had my texts hijacked. Do not use lol. Glad to head about VVM app.
Please delete this post.
pvc_ said:
There is already a thread about google voice's voice mail. You just have to dial a number to activate it. On mine it still says Carrier Voice mail, but my missed calls actually go to google's voice mail.
Click to expand...
Click to collapse
I'm pretty unimpressed with this. I don't know why, but it bugs me to have to manually type in my google VM number to each forward field.
kt_coder said:
I went to the Play Store and downloaded AT&T's Visual Voicemail app. That worked well.
Click to expand...
Click to collapse
Works well for me. Thanks
bgweed said:
I'm pretty unimpressed with this. I don't know why, but it bugs me to have to manually type in my google VM number to each forward field.
Click to expand...
Click to collapse
that's why you call the # code.
art vvm app is OK, but Google voice has a cleaner look and operation. neither is intuitive to set up though so read the directions.
att messages is terrible and should be disabled or uninstalled or nuked from orbit.
No matter what I do I can't get att visual voicemail to work. The app tells me that it is has not received a response from att. I've called att and my account is set up correctly but the app still doesn't work so I just gave up and use YouMail.

Google Voice issues.

Wasn't quite sure where this would go in the forum. Feel free to move it Mods.
I recently purchased a Nexus 4 from the Play Store and started a Monthly4G prepaid plan through T-Mobile. Everything works perfectly except for Google Voice. I add the T-Mobile number to the forward settings in Voice and it sets up calling just fine, but when I attempt to send text messages I get nothing but messages being "queued." I attempt to view messages in my inbox on the device I get an error saying "Network Error." Ever since adding this number I haven't been receiving notifications for new texts in Growl Voice and the Google Voice website doesn't load my inbox or settings either. Any ideas?
Thank you.
I may be wrong here, but I thought I read somewhere in the forums that Google Voice doesn't work with pre-pay T-Mo
Sent from my Galaxy Nexus using xda premium
Did you update Google Voice to the latest version yet? Google Voice had an issue with texting on 4.2 until an update got released recently.
d_phekt said:
I may be wrong here, but I thought I read somewhere in the forums that Google Voice doesn't work with pre-pay T-Mo
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
This ^^^^ is your problem. You won't get gvoice to set up on tmo prepaid. Sorry man. Unless something has changed in the past 3 weeks.
DARKSIDE
I'm using it on mine no problem. Must use latest 4.2 compatible version. Also have to call Tmo and tell them to disable voicemail on your prepaid account then all messages will forward.
Sent from my Nexus 7 using Tapatalk 2
I've already called T-Mo and all that. I've had my voicemail disabled. It is more of an issue with the site's inbox not loading. It gives me an error "There was an error with your request. Please try again" and messages are constantly being queued on my Nexus 4 and 7, more so than usual. This all started when I added the N4 to my Voice call forwarding register.
What? Google voice works just fine with monthly 4g. You don't get conditional call forwarding but that's not the issue the OP is referencing.
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 07:07 PM ---------- Previous post was at 07:06 PM ----------
Heartbreak said:
I've already called T-Mo and all that. I've had my voicemail disabled. It is more of an issue with the site's inbox not loading. It gives me an error "There was an error with your request. Please try again" and messages are constantly being queued on my Nexus 4 and 7, more so than usual. This all started when I added the N4 to my Voice call forwarding register.
Click to expand...
Click to collapse
I have this issue when my internet is out
Sent from my Nexus 7 using Tapatalk 2
Yeah, my internet certainly isn't out. I'm not quite sure what it is. I sign into my friend's account on my computer and it accesses the inbox just fine. It appears to be an account specific problem.
Anyone else having problems where Google voice keeps giving notifications for old voice mails when the option to show voice mails in the native phone app is enabled?
So annoying. Every 12 or so hours, it pops up with a notification for 6 voice mails or something, all of which are old. I even make sure they were shown as read in the ap, and I played all of them and made sure they were read in the phone app.
Sent from my Nexus 4 using Tapatalk 2
InvalidUsername said:
Anyone else having problems where Google voice keeps giving notifications for old voice mails when the option to show voice mails in the native phone app is enabled?
So annoying. Every 12 or so hours, it pops up with a notification for 6 voice mails or something, all of which are old. I even make sure they were shown as read in the ap, and I played all of them and made sure they were read in the phone app.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Yep, I get this too. Assuming I have to call TMO like the other people stated above.
madj42 said:
Yep, I get this too. Assuming I have to call TMO like the other people stated above.
Click to expand...
Click to collapse
What does T-Mobile have to do with it?
Sent from my Nexus 4 using Tapatalk 2
I just got a group MMS on Google voice from an AT&T user.... This shouldn't be possible right? What just happened?
I am in the process of porting my number away from Google Voice cause I hate the lack of MMS support, maybe a glitch?
I'm posting here because I want someone else to check without making a dedicated thread...I have so little faith Google has done anything ... Its probably a glitch
Sent from my Nexus 7 using Tapatalk 2
At this point there's no way to use Google voice text messaging and voicemail services for TMobile pre-paid? Such a shame if so.
RobertMunch said:
At this point there's no way to use Google voice text messaging and voicemail services for TMobile pre-paid? Such a shame if so.
Click to expand...
Click to collapse
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
+1 here. Was on s3 with Google voice and now on the n4. Works just as it should. I had called T-Mobile to turn off my voicemail so I can let the voice voicemail get it instead
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
+2 been using it since the plan launched.
When you first get the plan call T-Mobile. Ask to have voice mail disabled (there is no conditional forwarding, as has said), and also have them remove web-guard. When someone calls your phone, if you don't answer, google voice should time-out after x rings and take the voice mail (this is the reason you disable it on T-Mobile, or else T-Mobiles system will take the call).
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
When I try to enable GV voicemail by entering the code *004*GV Number here# I get a error message. I got this on two different Android devices. What am I missing? Are you saying once I disable the TMo voicemail this code should go through next time?
The google voice number is not the same as my mobile number if that makes a difference.
Unfortunately, i'm unable to send text messages and i'm wondering if it has to do with entering that code number through your dialer. Worked like a charm before when I was not on a prepaid plan.
RobertMunch said:
When I try to enable GV voicemail by entering the code *004*GV Number here# I get a error message. I got this on two different Android devices. What am I missing? Are you saying once I disable the TMo voicemail this code should go through next time?
The google voice number is not the same as my mobile number if that makes a difference.
Unfortunately, i'm unable to send text messages and i'm wondering if it has to do with entering that code number through your dialer. Worked like a charm before when I was not on a prepaid plan.
Click to expand...
Click to collapse
You just don't worry about any of that. No need to dial anything or enter any codes.
Someone dials your google voice number, it rings until your google voicemail picks up. Simple as that.
If someone dials your pre-paid number, it will ring and ring and ring and ring.
To send texts just use the Google Voice app.
Luxferro said:
+2 been using it since the plan launched.
When you first get the plan call T-Mobile. Ask to have voice mail disabled (there is no conditional forwarding, as has said), and also have them remove web-guard. When someone calls your phone, if you don't answer, google voice should time-out after x rings and take the voice mail (this is the reason you disable it on T-Mobile, or else T-Mobiles system will take the call).
Click to expand...
Click to collapse
Do I have to port my number through Google Voice for this to happen successfully? Right now my google voice number is different than my mobile number.
fatttire said:
I just got a group MMS on Google voice from an AT&T user.... This shouldn't be possible right? What just happened?
I am in the process of porting my number away from Google Voice cause I hate the lack of MMS support, maybe a glitch?
I'm posting here because I want someone else to check without making a dedicated thread...I have so little faith Google has done anything ... Its probably a glitch
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Hey fattire! I'm also a Google voice user - I'd be happy to pm you my number if you want to investigate MMS functionality.
Sent from my Nexus 7 using xda app-developers app

Google Voice Voicemail setup

has anyone been able to setup google voice to handle voicemail on their verizon LG G4? I tried setting it up but it could not configure and I poked around online and found a thread on the verizon forums where people were talking about the same issues.
You have to call and have Verizon activate it. I use it all the time with Verizon and my G4. I used it on my LG G2 also. It is not something that just works out of the box. It is a (paid?) feature.
I know because when I switched from the G2 to the G4, my Visual VM app wasn't working. I had to call Verizon and have them reactivate it before the app would start working.
so i would just tell them i want to use google voice as my VM provider instead of them?
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
spotmark said:
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
Click to expand...
Click to collapse
isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
dougmod said:
isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
Click to expand...
Click to collapse
That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
spotmark said:
That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
Click to expand...
Click to collapse
so if i have my gv number ringing on my phone now, this method will not work, as it would ring twice right?
I have Google Voice voicemail fully set up. Confirmed working in Hangouts.
Follow the instructions and make sure you expand the section specifically for Verizon subscribers. When you dial each of the three numbers, you'll get a confirmation window on your phone about call forwarding.
As an added bonus, I disabled the visual voicemail app (VVM.apk) using the debloater tool. This way, I don't have to deal with visual voicemail , the standard VZW voicemail, or OTA updates ever again.
Google Voice is working completely for me as well and has been since I received my G4. If you follow the directions that have been posted several times, you'll set it up without issue.
One additional thing I will note is that Google Voice and VoLTE (Advanced Calling) on Verizon don't always play well together. If you're experiencing problems getting Google Voice to stick as your voicemail, turn Advanced Calling off and try setting it up again.
Subscribed for future reference

Question T-Mobile - Visual Voicemail

So just right off the bat, I know that T-Mobile are assholes and they setup their voicemail to only work by calling in or using their ****ty proprietary app.
That said, I get a vague sense that there probably shouldn't be a lot stopping someone that has root access and maybe a custom rom from fixing the default visual voicemail feature included in the google phone app to get it working with T-Mobile anyway by figuring out what exactly it is the default app needs to do to make T-Mobile think it's their app that's connecting?
Wondering if anyone knows if that's something I could potentially look forward to in the future because quite frankly I hate calling in to get my voicemails and I hate their app. If I had to choose between one of those 2 options for voicemails and just straight up disabling voicemails all together for my line, I'd picking disabling voicemails.
Is this a new change? I have MetroPcs and visual voicemail was working on my 5T running android 9, then it stopped working when I switched to the 9 Pro.
VVM working fine for me on the 9 Pro coming from the 7 Pro.. I'm actually on Premium, not sure how that happened since I don't remember signing up for it lol.
VVM on T-Mobile hasn't worked for years unless you're specifically using their proprietary VVM app. It wasn't working for me on my last phone (Nokia 7.1) and it's not working right now either on my OP9Pro. It's pretty well documented too:
https://www.reddit.com/r/tmobile/comments/cexhou
It's not just me.
I gave up trying to get the in-dialer VVM (and Pixel call screening) to work, and went back to using Google Voice. It's MUCH better than T-Mobile's POS voicemail app, but no, it's not the ideal.
Guys, have you tried that one?
We're not looking for an alternative voicemail service. We're looking to use the in-dialer voicemail like every other device that has the Google dialer as the default.
One thing to consider is on Pixel Devices TMobile VVM works by default but I haven't seen it work on OnePlus yet, at least on the unlocked version like my 8 & 9 pro. Would be nice if someone could figure out the Pixels secret. Thanks
It works on other carriers outside of the pixel. T-Mobile actively blocks it.
TMobile VVM works fine for me. I don't subscribe to premium. I did purchase my OP9 plus from best buy so it the LE2125 unlocked
Creative_Ingenuity said:
TMobile VVM works fine for me. I don't subscribe to premium. I did purchase my OP9 plus from best buy so it the LE2125 unlocked
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The T-Mobile app or the in-dialer voicemail?
entropism said:
The T-Mobile app or the in-dialer voicemail?
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Click to collapse
Right. We're talking about getting the in-dialer voicemail, not the T-Mobile app.
Are you running stock? I don't even see a in app voicemail?
I found the switch in settings. Uninstalled T-Mobile POS VVM. Testing now
Mine is working.
Not to beat a dead horse here but this is where I am at. I know T-mo will not provision VVM unless you use theirs. I am running an unlocked OP9 LE2125. When I got to settings and look at VVM in the google phone app, it has carrier blank and T-mo voicemail number greyed out. What I am currently attempting to do is look at the code and see if i can change that number. I currently got a google voice number and I know people do not want to use google voice, they are simply trying to use the VVM without using T-mo. I am trying to see if i can find at least a work around until Lineage OS for OP9 is released. I currently contacted T-mo to shut my voicemail off and I used the short code to stop forwarding calls to my voicemail. So far when people call my T mobile number google voice picks up if i let it ring or if i reject a call. Now i need to see how to get into the google phone app to update that greyed out number
Creative, that's not what people are looking to do. If you were using a Pixel (or a few other phones that use Google's Dialer as standard) the in-dialer VVM uses T-Mobile's (or whatever carrier you're using) voicemail service, it just runs everything through the dialer.
In addition, you don't need to have T-Mobile shut off voicemail to use Google Voice, you go into your call settings and just change the conditional call forwarding numbers to your google voice number.
And it's not about not wanting to use Google Voice. It's about getting the same functionality that every other carrier has without HAVING to use Google Voice.
Going to be honest here, you're making way more out of this than you need to.
luckylui said:
Mine is working.
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That looks like the OnePlus dialer, not the Google Dialer, no?
entropism said:
Creative, that's not what people are looking to do. If you were using a Pixel (or a few other phones that use Google's Dialer as standard) the in-dialer VVM uses T-Mobile's (or whatever carrier you're using) voicemail service, it just runs everything through the dialer.
In addition, you don't need to have T-Mobile shut off voicemail to use Google Voice, you go into your call settings and just change the conditional call forwarding numbers to your google voice number.
And it's not about not wanting to use Google Voice. It's about getting the same functionality that every other carrier has without HAVING to use Google Voice.
Going to be honest here, you're making way more out of this than you need to.
Click to expand...
Click to collapse
I'm out of work for another month. Just trying to keep busy lol. That's all
Not sure if people care, but I've finally able to use Google's native visual voicemail in the phone dialer.
I've been using the google voice trick to have conditional call forwarding to my google voice, and I check voicemail there.
I can confirm that I have visual voicemail working on my stock pixel 5 and a second pixel 5 on T-Mobile.
Here's what I did:
1) go into google voice --> hamburger menu --> settings --> device & numbers --> and delete the linked number and also everything else in there (I'm not sure this step is needed but it worked for me)
2) go to the phone dialer and send the following code: ##004# (then wait for the success message that it worked, took about 15 or so seconds to get confirmation). I rebooted. Then the visual voicemails started appearing natively in the phone dialer.
3) For my wife's phone, for some reason the visual voicemail icon on the bottom right was not there, but then suddenly appeared after rebooting and waiting a few minutes. I also wasn't getting messages, so I sent the ##004# code again, and then it started working. Again, no idea if that did anything but it started working! Good luck!
4) Profit!
Hope this helps others.
Cheers!

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