Question T-Mobile - Visual Voicemail - OnePlus 9 Pro

So just right off the bat, I know that T-Mobile are assholes and they setup their voicemail to only work by calling in or using their ****ty proprietary app.
That said, I get a vague sense that there probably shouldn't be a lot stopping someone that has root access and maybe a custom rom from fixing the default visual voicemail feature included in the google phone app to get it working with T-Mobile anyway by figuring out what exactly it is the default app needs to do to make T-Mobile think it's their app that's connecting?
Wondering if anyone knows if that's something I could potentially look forward to in the future because quite frankly I hate calling in to get my voicemails and I hate their app. If I had to choose between one of those 2 options for voicemails and just straight up disabling voicemails all together for my line, I'd picking disabling voicemails.

Is this a new change? I have MetroPcs and visual voicemail was working on my 5T running android 9, then it stopped working when I switched to the 9 Pro.

VVM working fine for me on the 9 Pro coming from the 7 Pro.. I'm actually on Premium, not sure how that happened since I don't remember signing up for it lol.

VVM on T-Mobile hasn't worked for years unless you're specifically using their proprietary VVM app. It wasn't working for me on my last phone (Nokia 7.1) and it's not working right now either on my OP9Pro. It's pretty well documented too:
https://www.reddit.com/r/tmobile/comments/cexhou
It's not just me.

I gave up trying to get the in-dialer VVM (and Pixel call screening) to work, and went back to using Google Voice. It's MUCH better than T-Mobile's POS voicemail app, but no, it's not the ideal.

Guys, have you tried that one?

We're not looking for an alternative voicemail service. We're looking to use the in-dialer voicemail like every other device that has the Google dialer as the default.

One thing to consider is on Pixel Devices TMobile VVM works by default but I haven't seen it work on OnePlus yet, at least on the unlocked version like my 8 & 9 pro. Would be nice if someone could figure out the Pixels secret. Thanks

It works on other carriers outside of the pixel. T-Mobile actively blocks it.

TMobile VVM works fine for me. I don't subscribe to premium. I did purchase my OP9 plus from best buy so it the LE2125 unlocked

Creative_Ingenuity said:
TMobile VVM works fine for me. I don't subscribe to premium. I did purchase my OP9 plus from best buy so it the LE2125 unlocked
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Click to collapse
The T-Mobile app or the in-dialer voicemail?

entropism said:
The T-Mobile app or the in-dialer voicemail?
Click to expand...
Click to collapse

Right. We're talking about getting the in-dialer voicemail, not the T-Mobile app.

Are you running stock? I don't even see a in app voicemail?
I found the switch in settings. Uninstalled T-Mobile POS VVM. Testing now

Mine is working.

Not to beat a dead horse here but this is where I am at. I know T-mo will not provision VVM unless you use theirs. I am running an unlocked OP9 LE2125. When I got to settings and look at VVM in the google phone app, it has carrier blank and T-mo voicemail number greyed out. What I am currently attempting to do is look at the code and see if i can change that number. I currently got a google voice number and I know people do not want to use google voice, they are simply trying to use the VVM without using T-mo. I am trying to see if i can find at least a work around until Lineage OS for OP9 is released. I currently contacted T-mo to shut my voicemail off and I used the short code to stop forwarding calls to my voicemail. So far when people call my T mobile number google voice picks up if i let it ring or if i reject a call. Now i need to see how to get into the google phone app to update that greyed out number

Creative, that's not what people are looking to do. If you were using a Pixel (or a few other phones that use Google's Dialer as standard) the in-dialer VVM uses T-Mobile's (or whatever carrier you're using) voicemail service, it just runs everything through the dialer.
In addition, you don't need to have T-Mobile shut off voicemail to use Google Voice, you go into your call settings and just change the conditional call forwarding numbers to your google voice number.
And it's not about not wanting to use Google Voice. It's about getting the same functionality that every other carrier has without HAVING to use Google Voice.
Going to be honest here, you're making way more out of this than you need to.

luckylui said:
Mine is working.
Click to expand...
Click to collapse
That looks like the OnePlus dialer, not the Google Dialer, no?

entropism said:
Creative, that's not what people are looking to do. If you were using a Pixel (or a few other phones that use Google's Dialer as standard) the in-dialer VVM uses T-Mobile's (or whatever carrier you're using) voicemail service, it just runs everything through the dialer.
In addition, you don't need to have T-Mobile shut off voicemail to use Google Voice, you go into your call settings and just change the conditional call forwarding numbers to your google voice number.
And it's not about not wanting to use Google Voice. It's about getting the same functionality that every other carrier has without HAVING to use Google Voice.
Going to be honest here, you're making way more out of this than you need to.
Click to expand...
Click to collapse
I'm out of work for another month. Just trying to keep busy lol. That's all

Not sure if people care, but I've finally able to use Google's native visual voicemail in the phone dialer.
I've been using the google voice trick to have conditional call forwarding to my google voice, and I check voicemail there.
I can confirm that I have visual voicemail working on my stock pixel 5 and a second pixel 5 on T-Mobile.
Here's what I did:
1) go into google voice --> hamburger menu --> settings --> device & numbers --> and delete the linked number and also everything else in there (I'm not sure this step is needed but it worked for me)
2) go to the phone dialer and send the following code: ##004# (then wait for the success message that it worked, took about 15 or so seconds to get confirmation). I rebooted. Then the visual voicemails started appearing natively in the phone dialer.
3) For my wife's phone, for some reason the visual voicemail icon on the bottom right was not there, but then suddenly appeared after rebooting and waiting a few minutes. I also wasn't getting messages, so I sent the ##004# code again, and then it started working. Again, no idea if that did anything but it started working! Good luck!
4) Profit!
Hope this helps others.
Cheers!

Related

Problems with google voice on CM7 Droid Incredible

My gf's phone has been having some issues with google voice for awhile now. She's always wanted the stock incredible VVM back, but no one's ever been able to find it on other forums. If anyone has the stock VVM for the phone, I think she would like that better.
If not...
Her issue is that whenever someone calls her phone it always has different responses. Some people call and say the number is unavailable, others say it asks for her subscriber number. I've called three times now and i've had those two errors along with one that actually got through. The problem is that she isn't receiving all her calls, which anyone on this forum can attest that this is a MAJOR issue, especially while she hunts for jobs. If ANYONE can figure out a solution to this problem it would be awesome. I've searched the web for weeks trying to find a solution or even an alternate VVM, but I haven't had any luck.
I just need to figure out one of the following:
- how to get back stock Incredible VVM
- how to fix or permanently get rid of google voice
- find an alternative VVM that works decently and can get past this google voice issue.
Any help would be appreciated...
Phone is Verizon Droid Incredible running CM7 version 7.0.3-inc
What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?
SlimSnoopOS said:
What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?
Click to expand...
Click to collapse
thanks that got rid of it. i also found how to set it back to the carrier voicemail like you said. i like google voice, but that problem not being able to receive calls 50% of the time just kills the functionality of a phone almost. i wish i knew the deeper problem of it so i could make it fully functional. thanks though, this fix will work for now.
Not a problem, sucks that you had that issue arise. Glad I could help.

[Q] Anyone know how to set up ATT Visual Voice Mail?

Right out of the box?
AT&T needs to turn it on first.
Start app.
It will call your voice mail.
then enter pin.
duckfart said:
AT&T needs to turn it on first.
Start app.
It will call your voice mail.
then enter pin.
Click to expand...
Click to collapse
Okay, so when I activate my device, do I need to call ATT to turn it on?
I thought its a paid feature? Just use Google Voice instead
Google Voice did not seem to be working on my phone. Anyone able to get it working on theirs, or is there some issue with Google Voice and the S3 for now?
AT&T Messages
you need to get AT&T Messages from the Google Play Store you will get all you message, Voicemail, and calls in one spot.
From the main/home screen go two screens to the left and click on the AT&T Messages icon. It will walk you through the setup as mentioned above. I believe it specifically states the service is free (as it should be).
Now my question is why didn't they put this on the main/home screen? Why not make it the default? Who wouldn't want VVM?
rennep1026 said:
Google Voice did not seem to be working on my phone. Anyone able to get it working on theirs, or is there some issue with Google Voice and the S3 for now?
Click to expand...
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There is already a thread about google voice's voice mail. You just have to dial a number to activate it. On mine it still says Carrier Voice mail, but my missed calls actually go to google's voice mail.
I went to the Play Store and downloaded AT&T's Visual Voicemail app. That worked well.
kt_coder said:
I went to the Play Store and downloaded AT&T's Visual Voicemail app. That worked well.
Click to expand...
Click to collapse
OK so we have two choices for VVM. Does anyone have enough experience to compare the pros and cons of each?
Monoman67 said:
OK so we have two choices for VVM. Does anyone have enough experience to compare the pros and cons of each?
Click to expand...
Click to collapse
Visual Voice mail is great for voice mail. Really nice app. Love it.
AT&T messages combines text, voice mail, ect. rendering your regular messaging app useless or getting double notifications, and you can't turn them off from the at&t app. (it is basically the devil. And I made just to disable it as soon as I got the phone.)
Just my .02
Lorimere said:
Visual Voice mail is great for voice mail. Really nice app. Love it.
AT&T messages combines text, voice mail, ect. rendering your regular messaging app useless or getting double notifications, and you can't turn them off from the at&t app. (it is basically the devil. And I made just to disable it as soon as I got the phone.)
Just my .02
Click to expand...
Click to collapse
+1
Opened ATT message and instantly had my texts hijacked. Do not use lol. Glad to head about VVM app.
Please delete this post.
pvc_ said:
There is already a thread about google voice's voice mail. You just have to dial a number to activate it. On mine it still says Carrier Voice mail, but my missed calls actually go to google's voice mail.
Click to expand...
Click to collapse
I'm pretty unimpressed with this. I don't know why, but it bugs me to have to manually type in my google VM number to each forward field.
kt_coder said:
I went to the Play Store and downloaded AT&T's Visual Voicemail app. That worked well.
Click to expand...
Click to collapse
Works well for me. Thanks
bgweed said:
I'm pretty unimpressed with this. I don't know why, but it bugs me to have to manually type in my google VM number to each forward field.
Click to expand...
Click to collapse
that's why you call the # code.
art vvm app is OK, but Google voice has a cleaner look and operation. neither is intuitive to set up though so read the directions.
att messages is terrible and should be disabled or uninstalled or nuked from orbit.
No matter what I do I can't get att visual voicemail to work. The app tells me that it is has not received a response from att. I've called att and my account is set up correctly but the app still doesn't work so I just gave up and use YouMail.

Verizon Voicemail not working on 5X.

Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Jexx11 said:
Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Click to expand...
Click to collapse
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
elreydenj said:
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
Click to expand...
Click to collapse
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Jexx11 said:
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Click to expand...
Click to collapse
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
elreydenj said:
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
Click to expand...
Click to collapse
Ah yes I remember I played around with Hangouts and Voicemail back when the Hangouts Dialer was first released, I remember now that I had the option of listening to voicemails through Hangouts.
I think I have it all set up now, just have to find another phone to call my number and test it out lol.
Thanks again for the help!
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
Click to expand...
Click to collapse
I was told that would work as well when on the phone with Verizon.....
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
GertBFrobe said:
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
Click to expand...
Click to collapse
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
elreydenj said:
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
Click to expand...
Click to collapse
This must be what happened with me, I activated advanced calling and I'm guessing that triggered basic visual voicemail which is the problem.
And the tech I talked to told me there was no way to remove basic free visual voicemail and go back to standard voicemail. Maybe she is wrong, I'm not sure, but either way I'm content with using Google Voice for now.
Sent from my Nexus 5X using XDA Free mobile app
Isn't there a second file for Verizon services?
Sent from my Nexus 5X using Tapatalk
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
Click to expand...
Click to collapse
Yes, do this, for now anyway, until Visual Voicemail catches up with M. I still have Advanced Calling enabled, as well as HD calling, so VoLTE should work. With the Visual Voicemail removed (by VZW via chat in my case), I just get the old school simple voicemail notification on the status bar and dial *86 to retrieve.
Verizon Wireless Fixed my Issue
I had this issue since I got my Nexus 5X 2 months ago, and Verizon Wireless just fixed it over the phone and now it works fine. I don't use visual voicemail or anything fancy, although I used to use Google Voice up until a year ago.
He basically reinitialized the voicemail, so I had to set it up again from scratch, re-recording my outgoing message etc.
I should also mention my texts didn't work sometimes either... some MMS messages would just say "Downloading" and never download, and this happened often on my old Droid Maxx HD. The workaround was to disable wireless and wait for it to download over the data connection. Anyway this started happening on my new Nexus 5X also, but they reprovisioned the phone and fixed that also. :victory:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
jackdubl said:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
Click to expand...
Click to collapse
Just did this and it worked flawlessly. Thank you sir.

Google Voice - anyone else having issues?

I have used google voice for my business for the past 8 years or so and never had issues w/ GV voicemails until recently. Now, when I get a call on my GV # and don't answer, the call goes directly to my carrier voicemail w/ no way to fix - I've tried everything. Anyone else? Is this a back-end issue w/ Google?
edit: the verizon call forwarding does work but it forwards all calls to my GV voicemail now w/ no way to seperate between personal and business.
in_dmand said:
I have used google voice for my business for the past 8 years or so and never had issues w/ GV voicemails until recently. Now, when I get a call on my GV # and don't answer, the call goes directly to my carrier voicemail w/ no way to fix - I've tried everything. Anyone else? Is this a back-end issue w/ Google?
edit: the verizon call forwarding does work but it forwards all calls to my GV voicemail now w/ no way to seperate between personal and business.
Click to expand...
Click to collapse
I haven't had any issues, I use google voice as a second phone number and it's been working fine. I just popped my sim out of my old phone, put it in the new pixel 3 and installed google voice and I was back up and running, didn't do a thing else. I also use it for my voicemail though, so I actually want the situation in your edit...
Are you somehow forwarding from google voice back to your carrier number? Without any forwarding at all it should behave as 2 totally separate lines, carrier # to carrier voicemail, gv # to gv voicemail, so if gv is going to carrier voicemail then there's something somewhere telling it to... I'm not aware of any backend problems with Google in this stuff, mine seems to be working fine, but you could try their support maybe...
kerobrat said:
I haven't had any issues, I use google voice as a second phone number and it's been working fine. I just popped my sim out of my old phone, put it in the new pixel 3 and installed google voice and I was back up and running, didn't do a thing else. I also use it for my voicemail though, so I actually want the situation in your edit...
Are you somehow forwarding from google voice back to your carrier number? Without any forwarding at all it should behave as 2 totally separate lines, carrier # to carrier voicemail, gv # to gv voicemail, so if gv is going to carrier voicemail then there's something somewhere telling it to... I'm not aware of any backend problems with Google in this stuff, mine seems to be working fine, but you could try their support maybe...
Click to expand...
Click to collapse
Thanks for chiming in. Yeah I didn't port my number so I have the gv # forwarded to my carrier number. Is there another way to keep them both separate?
I'm not sure, I think just forwarding one to another is the only way to get them commingled like that...
Same issue here. Worked fine for the last 5+ years. As soon as I got the 3 that was the end of that. Can't get it working no matter what I try.
I have the same issue: calls don't ring and go straight to voicemail. Do Not Disturb is off. Verizon is my carrier.
I've used GV for years with several phones: 2XL, Moto X, LG G3.
As an aside, I'm noticing missed notifications using other apps, too. I'm wondering if it has to do with Android 9 notifications?
I ported my number to GV about a year ago. I use it for everything, calls, texting , and voicemail. I knew it was working, but I just tested to double check, and all is well.
Go to voice.google.com on a web browser. Click side menu select legacy. Click settings gear. Deactivate Google voicemail on this phone (your mobile). Then activate Google voicemail mail on said phone. Dial the code and it should work. I had to do this yesterday on att
Sent from my Pixel 3 XL using Tapatalk

Verizon visual voicemail?

Anyone got VVM working?
Can't get it to work on my 7T. Not sure if it requires root or a special dialer?
Cowbell_Guy said:
Anyone got VVM working?
Can't get it to work on my 7T. Not sure if it requires root or a special dialer?
Click to expand...
Click to collapse
I activated my T-Mobile vvm then went into the phone app and enabled visual voicemail
zeusofyork said:
I activated my T-Mobile vvm then went into the phone app and enabled visual voicemail
Click to expand...
Click to collapse
Ok, interesting. Its not working on Verizon, does not show the transcript (translated messages), only the option to play or delete voice excerpts
I thought the apps ONLY work with the said carrier. In other words how can you use a Verizon voicemail app on a different network or even the T-Mobile app.
Sent from my [device_name] using XDA-Developers Legacy app
OuncE718 said:
I thought the apps ONLY work with the said carrier. In other words how can you use a Verizon voicemail app on a different network or even the T-Mobile app.
Click to expand...
Click to collapse
Yes, I think that is the case. I have always use Verizon visual voicemail through the dialer on the phone. however I don't think that there is a specific app for Verizon visual voicemail aside from that. I hope you miss someone else can like me just as of right now I don't know how to get my Verizon visual voicemail
Cowbell_Guy said:
Yes, I think that is the case. I have always use Verizon visual voicemail through the dialer on the phone. however I don't think that there is a specific app for Verizon visual voicemail aside from that. I hope you miss someone else can like me just as of right now I don't know how to get my Verizon visual voicemail
Click to expand...
Click to collapse
So I bought the T-Mobile 7t model. I download the T-Mobile vvm app, activate it, switch to phone app click settings, calls, voicemail. Make sure vvm shows up. I uninstall the T-Mobile vvm ap, go to the phone app and go to settings, calls, voicemail again. Vvm is there and I can switch it on. If you don't have the Verizon vvm app try and download it from the playstore
zeusofyork said:
So I bought the T-Mobile 7t model. I download the T-Mobile vvm app, activate it, switch to phone app click settings, calls, voicemail. Make sure vvm shows up. I uninstall the T-Mobile vvm ap, go to the phone app and go to settings, calls, voicemail again. Vvm is there and I can switch it on. If you don't have the Verizon vvm app try and download it from the playstore
Click to expand...
Click to collapse
ah ok. There is no verizon VVM app- thats probably the issue
Has anybody had any luck getting visual voicemail to work with simcard 2? I have VVM working for sim 1 (Verizon), it worked automatically so I can't help with it not working for the OP. I have AT&T for sim 2 and downloaded the AT&T visual voicemail app but I can't get it to work.
Cowbell_Guy said:
ah ok. There is no verizon VVM app- thats probably the issue
Click to expand...
Click to collapse
Get it to work?
zeusofyork said:
So I bought the T-Mobile 7t model. I download the T-Mobile vvm app, activate it, switch to phone app click settings, calls, voicemail. Make sure vvm shows up. I uninstall the T-Mobile vvm ap, go to the phone app and go to settings, calls, voicemail again. Vvm is there and I can switch it on. If you don't have the Verizon vvm app try and download it from the playstore
Click to expand...
Click to collapse
RobM87 said:
Has anybody had any luck getting visual voicemail to work with simcard 2? I have VVM working for sim 1 (Verizon), it worked automatically so I can't help with it not working for the OP. I have AT&T for sim 2 and downloaded the AT&T visual voicemail app but I can't get it to work.
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Ah ok, very interesting. Never would have thought there would be a difference between sim slots?
When you say VVM is working- you mean the messages are actually being transcribed? If so thats awesome
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zeusofyork said:
Get it to work?
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No. Looking at posts for previous devices, it seems the modded google pixel dialer app might be needed. Maybe I'll have to wait for root to become a little more stable
Cowbell_Guy said:
Ah ok, very interesting. Never would have thought there would be a difference between sim slots?
When you say VVM is working- you mean the messages are actually being transcribed? If so thats awesome
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Oh no, just voicemail tab and playback in phone dialer.
Cowbell_Guy said:
Ah ok, very interesting. Never would have thought there would be a difference between sim slots?
When you say VVM is working- you mean the messages are actually being transcribed? If so thats awesome
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Yes it is being transcribed. But only for sim 1. I don't think sim 2 supports it.
RobM87 said:
Yes it is being transcribed. But only for sim 1. I don't think sim 2 supports it.
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OK so I've been troubleshooting this for a few days in great detail. I can confirm that I have the provisioning right on VZW's side and both SIMs are working fine. To be clear, this problem is actually comprised of 2 separate issues that need to be resolved on the 7T via VZW:
1) Visual Voicemails for one of two lines do not download/open when two SIMs are active (with both Basic and Premium VVM provisioning). The only SIM that successfully downloads voicemails is the line that is designated as the Default SIM for Mobile Data. Let's say that SIM1 is being used for Mobile Data. The issue seems to be that VZW doesn't allow for SIM2 to download the VVM data via SIM1. You can test this by disabling SIM1, clearing the Phone app storage, rebooting, and allowing SIM2 to reactivate VVM. You'll see that all the voicemails come through just fine. When you activate a second SIM and a caller leaves a new voicemail, you will briefly see a VVM entry pop-up... then when you click Play, it shows an error and nothing is heard. So, again, my guess is that VZW isn't allowing VVM data for one SIM to download via another (likely a legacy security framework). This needs to be fixed by VZW (or OnePlus/Google would need make a second Mobile Data source available via the OS that apps could switch on/off as needed - note, only one can be active at a time with DSDS).
2) Regardless of SIM1 and SIM2 data issues, "Premium" VVM is only partially working on the current build of the 7T Phone app. Assuming SIM1 is active and designated for Mobile Data AND Premium VVM is correctly provisioned on VZW's side, when a caller leaves a new voicemail the audio is transcribed to text and delivered correctly to the phone. The text appears in the notification banner as previously stated in this thread. However, when you go into the Phone app and click on the new VM entry, all you see is the audio play/stop widget. None of the transcribed text is displayed. So, fair to say, this is an app issue which needs to be fixed by OnePlus.
FYI, I've tried every possible modified/patched build of the Google Phone (Go) app... and none of them worked with VVM. I'm out of ideas for a native dialer that supports Premium VVM. If *anyone* has two VM lines working on VZW, please share...
skelzer said:
OK so I've been troubleshooting this for a few days in great detail. I can confirm that I have the provisioning right on VZW's side and both SIMs are working fine. To be clear, this problem is actually comprised of 2 separate issues that need to be resolved on the 7T via VZW:
1) Visual Voicemails for one of two lines do not download/open when two SIMs are active (with both Basic and Premium VVM provisioning). The only SIM that successfully downloads voicemails is the line that is designated as the Default SIM for Mobile Data. Let's say that SIM1 is being used for Mobile Data. The issue seems to be that VZW doesn't allow for SIM2 to download the VVM data via SIM1. You can test this by disabling SIM1, clearing the Phone app storage, rebooting, and allowing SIM2 to reactivate VVM. You'll see that all the voicemails come through just fine. When you activate a second SIM and a caller leaves a new voicemail, you will briefly see a VVM entry pop-up... then when you click Play, it shows an error and nothing is heard. So, again, my guess is that VZW isn't allowing VVM data for one SIM to download via another (likely a legacy security framework). This needs to be fixed by VZW (or OnePlus/Google would need make a second Mobile Data source available via the OS that apps could switch on/off as needed - note, only one can be active at a time with DSDS).
2) Regardless of SIM1 and SIM2 data issues, "Premium" VVM is only partially working on the current build of the 7T Phone app. Assuming SIM1 is active and designated for Mobile Data AND Premium VVM is correctly provisioned on VZW's side, when a caller leaves a new voicemail the audio is transcribed to text and delivered correctly to the phone. The text appears in the notification banner as previously stated in this thread. However, when you go into the Phone app and click on the new VM entry, all you see is the audio play/stop widget. None of the transcribed text is displayed. So, fair to say, this is an app issue which needs to be fixed by OnePlus.
FYI, I've tried every possible modified/patched build of the Google Phone (Go) app... and none of them worked with VVM. I'm out of ideas for a native dialer that supports Premium VVM. If *anyone* has two VM lines working on VZW, please share...
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A way has been found.
https://forum.xda-developers.com/oneplus-7t/themes/list-magisk-modules-t3995515/page6
Root solution doesn't count. Second SIM is for work... and I have Android Enterprise active, which won't authenticate on rooted phones. Still looking for a non-root solution...
The T-mobile VM app has always been hit or miss on my unbranded 3T. Switched to Google Voice just for the voicemail. Now that I have two lines forwarding unanswered calls to two Google accounts on my phone. it's one app instead of two and the translation is decent enough. Never had Verizon so maybe it has some features I'm missing out on.

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