Sim not detected. - Elephone P8000

Phone arrived yesterday for my partner and after a lot of fun and laughs with the the update bootlloop ,it just gets better.
After fastbooting latest Elephone rom from Needrom,everything works well except I can't phone.Put in my Virgin T-Mobile sim ,not detected,so cut down a nearly year old Asda freebie mini sim from EE,still not seen.Both working well in My Doogee Dagger 550.Have heard some having problems with Virgin, but this phone should be ok .
Thinking of trying another rom ,tried Eragons did not put a sim card in, but thought partner would prefer more vanilla rom.
Any help please as partner going through a very trying time at mo,mum not well.

Any help please,never seen this before,just blank in both sim holders when sim card inserted .Presume even if wrong sim for phone it would show something.
Seems it may be hardware?
Wow problem solved ,reflashed rom again ,still not there read about disabling all added apps and on power on jab volume down button and sim know seen .
Relieved an understatement,and now to bo bos well after drinky poos.

morrig said:
Any help please,never seen this before,just blank in both sim holders when sim card inserted .Presume even if wrong sim for phone it would show something.
Seems it may be hardware?
Wow problem solved ,reflashed rom again ,still not there read about disabling all added apps and on power on jab volume down button and sim know seen .
Relieved an understatement,and now to bo bos well after drinky poos.
Click to expand...
Click to collapse
Hi morrig. Please can you be more specific in your steps here? How do you disable all apps and in particular, at which point do you 'jab power down'? All I get is the Chinese recovery bit :/
I have successfully managed to revive my phone using the '909' ROM but like you and many others, my SIM isn't being detected in either slot.
It's a frigging shame really. The P8000 is a great phone in my opinion let down by shoddy developers and lousy customer service. I hope Elephone get it sorted soon.
Cheers

danes1977 said:
Hi morrig. Please can you be more specific in your steps here? How do you disable all apps and in particular, at which point do you 'jab power down'? All I get is the Chinese recovery bit :/
I have successfully managed to revive my phone using the '909' ROM but like you and many others, my SIM isn't being detected in either slot.
It's a frigging shame really. The P8000 is a great phone in my opinion let down by shoddy developers and lousy customer service. I hope Elephone get it sorted soon.
Cheers
Click to expand...
Click to collapse
Have'nt a clue why it worked initialy,lost sims again.
Only work round was to flash Elephone rom 7/25 which has the right kernel to support sim,then flashed recovery and intalled Eragon rom.
Then found yesterday morning that after on charge all night battery nearly flat,partner(whose phone it is) was spitting blood.
Problem fixed by wiping cache,then charged well.
Cracking hardware and value,rubbish software, thankfully being solved by great developers.

morrig said:
Have'nt a clue why it worked initialy,lost sims again.
Only work round was to flash Elephone rom 7/25 which has the right kernel to support sim,then flashed recovery and intalled Eragon rom.
Then found yesterday morning that after on charge all night battery nearly flat,partner(whose phone it is) was spitting blood.
Problem fixed by wiping cache,then charged well.
Cracking hardware and value,rubbish software, thankfully being solved by great developers.
Click to expand...
Click to collapse
I'll give 7/25 a crack and see how I get on. I'm not doing so well at the moment but still hopeful.
Cheers morrig
Out of curiosity, assuming you're using Windows, which version are you using?
---------- Post added at 12:37 PM ---------- Previous post was at 11:47 AM ----------
danes1977 said:
I'll give 7/25 a crack and see how I get on. I'm not doing so well at the moment but still hopeful.
Cheers morrig
Out of curiosity, assuming you're using Windows, which version are you using?
Click to expand...
Click to collapse
EXCELLENT! Cheers morrig! 7/25 does indeed return the use and detection of sim. Thanks very much :good:

That;s weird.. I have a similar issue.
Been trying out a bunch of ROMs - well, Nexus and Eragon and Stock.
Nexus won't detect my SIMs at all and the other 2 detect them but can't make a call (can send a text oddly enough... not receive though).
Something to do with IMEI not being picked up.
I flashed 7/25 using SP Tools but no joy.
I did use:
http://bbs.elephone.hk/thread-3088-1-1.html#.VksvG_nhCHs
.. that to manually put the IMEI in but it's a bit odd.
Just gonna try Eragon 6.1/Philz and that weird IMEI 'fix' and see if it works.
It'd be nice if I could just stick the Nexus ROM on and everything worked...

danes1977 said:
I'll give 7/25 a crack and see how I get on. I'm not doing so well at the moment but still hopeful.
Cheers morrig
Out of curiosity, assuming you're using Windows, which version are you using?
---------- Post added at 12:37 PM ---------- Previous post was at 11:47 AM ----------
EXCELLENT! Cheers morrig! 7/25 does indeed return the use and detection of sim. Thanks very much :good:
Click to expand...
Click to collapse
Great danes,you buy a smartphone to use mainly as a phone and without it working its nearly useless.
Did you use Win 7 to flash ,very easy to install MTK drivers ,tried everything on Win 10,did the restart with digital signing,noticed that on Win 7 had two digital signing yes or no yet only one in Win 10.Think thats why couldn't get Win 10 to install drivers properly ,yet others have,maybe because I'm on build 10586?
.

MrBoingy said:
That;s weird.. I have a similar issue.
Been trying out a bunch of ROMs - well, Nexus and Eragon and Stock.
Nexus won't detect my SIMs at all and the other 2 detect them but can't make a call (can send a text oddly enough... not receive though).
Something to do with IMEI not being picked up.
I flashed 7/25 using SP Tools but no joy.
I did use:
http://bbs.elephone.hk/thread-3088-1-1.html#.VksvG_nhCHs
.. that to manually put the IMEI in but it's a bit odd.
Just gonna try Eragon 6.1/Philz and that weird IMEI 'fix' and see if it works.
It'd be nice if I could just stick the Nexus ROM on and everything worked...
Click to expand...
Click to collapse
I used the rom on Needrom,no problems and never bother using nvram backup on install of new rom on my DG550 or the Elephone.
http://www.needrom.com/download/p8000/
Just to add don't try Eragon 6.1 its beta and some have sim problems ,use 5.9.2,that's the one that works.

Yeah, I've installed 5.9.2 now.
Basically, I put in the IMEI manually, used *#*#4636#*#* to enable the radio and the 4G works now. I can make and receive calls.
However, I can't RECEIVE texts (standard SMS). I can send them but not receive.
Why do you think that would be?

MrBoingy said:
Yeah, I've installed 5.9.2 now.
Basically, I put in the IMEI manually, used *#*#4636#*#* to enable the radio and the 4G works now. I can make and receive calls.
However, I can't RECEIVE texts (standard SMS). I can send them but not receive.
Why do you think that would be?
Click to expand...
Click to collapse
Did you check your carrier settings?

Related

1.93 ROM cant find any network

I recently updated my ROM to 1.93 with Radio .05 and now my phone is not finding any service, it just has the ! mark on top. I went into connection settings and used both manual and auto settings and it cant find my t mobile network. I am using T mobile in the US and was wondering if any of you had any suggestions. Thanks for your help
Kutthoat5150 said:
I recently updated my ROM to 1.93 with Radio .05 and now my phone is not finding any service, it just has the ! mark on top. I went into connection settings and used both manual and auto settings and it cant find my t mobile network. I am using T mobile in the US and was wondering if any of you had any suggestions. Thanks for your help
Click to expand...
Click to collapse
hi,
did u find other providers or is the list completely empty ?
try the following 3 points of success
1)just try whether you can make a emergency call
2)hold your diamond to a speaker in your near and listen whether there is a strange noise(turn on the speaker loud)
3) if you had another pda try the sim in the device
post the results....
TomDaDj said:
try the following 3 points of success
1)just try whether you can make a emergency call
2)hold your diamond to a speaker in your near and listen whether there is a strange noise(turn on the speaker loud)
3) if you had another pda try the sim in the device
post the results....
Click to expand...
Click to collapse
thanks for the reply bro
in my area, t mobile and AT&T show up as networks but my phone will just not connect to them, its just says "searching" and stays that way
1) is 911 the only emergency call you can make cuz i really dont wanna get in trouble with the law you know haha
2) i do hear a strange noise when i turn the volume up
3) i put my sim in my old n95 and it works just fine
its like my diamond is not even detecting my SIM card, i put my friends AT&T SIM in it and it doesnt detect that either
Kutthoat5150 said:
thanks for the reply bro
in my area, t mobile and AT&T show up as networks but my phone will just not connect to them, its just says "searching" and stays that way
1) is 911 the only emergency call you can make cuz i really dont wanna get in trouble with the law you know haha
2) i do hear a strange noise when i turn the volume up
3) i put my sim in my old n95 and it works just fine
its like my diamond is not even detecting my SIM card, i put my friends AT&T SIM in it and it doesnt detect that either
Click to expand...
Click to collapse
just read this http://forum.xda-developers.com/showthread.php?t=434950
i've also got such a strange problem but now all works fine...
and btw at this crazy time i put my sim in a old nokia 3310 and he found
a network immediately then i put it back in 3 different pda's (all of them are working up to 100 percent) and all 3 devices found NO network...
at this time iam also going really crazy and desperate
i dont know the reason for my success, i just let the simcard over the night in a other pda and on the next morning magicaly all works fine...
can u choose between gsm and wcdma?
just do this
select the automatic provider pickup and the wait over 10 minutes...
when he found a network after a long waiting time try connect to gprs.
if gsm will work and you can call someone and gprs will not works simultaniously u know you have the same fun like me
TomDaDj said:
just read this http://forum.xda-developers.com/showthread.php?t=434950
i've also got such a strange problem but now all works fine...
and btw at this crazy time i put my sim in a old nokia 3310 and he found
a network immediately then i put it back in 3 different pda's (all of them are working up to 100 percent) and all 3 devices found NO network...
at this time iam also going really crazy and desperate
i dont know the reason for my success, i just let the simcard over the night in a other pda and on the next morning magicaly all works fine...
can u choose between gsm and wcdma?
Click to expand...
Click to collapse
Okay ill take a look at that, and yes I can choose between Auto, GSM, and WCDMA. I usually leave it on auto, but even when I switch to GSM it does not pick anything up.
TomDaDj said:
just do this
select the automatic provider pickup and the wait over 10 minutes...
when he found a network after a long waiting time try connect to gprs.
if gsm will work and you can call someone and gprs will not works simultaniously u know you have the same fun like me
Click to expand...
Click to collapse
holy potatoes i dont know what i just did but it worked!!! i put the SIM in my old N95 and it found the t mobile network. i sent some messages, made some phones calls, then put the SIM back in my diamond and it found the network!! wow thanks a bunch for your help bro, i cant thank you enough
okay scratch that it worked for a little bit, until I started installing some apps and had to restart my phone, now it cant find a network again when it booted back up. Is it the apps that im installing that might be causing this?
no man i dont think so...
i think that was a mistake by the sim or by tmobile self (i think if they have any problems, they didnt say anything to their costumers )
if you have the possibility to go a little bit away from your home, for example into downtown then do this and test if u get there a signal.
i live in vienna - austria. vienna has 23 districts - when i had this terrible problem - at least in 7 disctricts i became immediately a signal and in my own district i became to no time a gsm signal (or more accurately described - i became a gsm sigal after 5-10 minutes waiting time (every time i turn off and turn on the phone, always i had to wait about 5-10 minutes) then i could make calls but no internet connection was possible. but in the other 7 disctricts where ive been, all works fine
crazy or not crazy
TomDaDj said:
no man i dont think so...
i think that was a mistake by the sim or by tmobile self (i think if they have any problems, they didnt say anything to their costumers )
if you have the possibility to go a little bit away from your home, for example into downtown then do this and test if u get there a signal.
i live in vienna - austria. vienna has 23 districts - when i had this terrible problem - at least in 7 disctricts i became immediately a signal and in my own district i became to no time a gsm signal (or more accurately described - i became a gsm sigal after 5-10 minutes waiting time (every time i turn off and turn on the phone, always i had to wait about 5-10 minutes) then i could make calls but no internet connection was possible. but in the other 7 disctricts where ive been, all works fine
crazy or not crazy
Click to expand...
Click to collapse
thanks for the help man your awesome, i really appreciate it. but i think ive finally found the issue, when i restarted the phone it couldnt locate any network. but then i started to charge it and boom!! it found it again! so does the battery need to be near full for it to locate a signal? haha wow, craziest phone ive ever had!
Kutthoat5150 said:
thanks for the help man your awesome, i really appreciate it. but i think ive finally found the issue, when i restarted the phone it couldnt locate any network. but then i started to charge it and boom!! it found it again! so does the battery need to be near full for it to locate a signal? haha wow, craziest phone ive ever had!
Click to expand...
Click to collapse
thx - i do what i can
but i dont think that the problem is gone - you will see - it wont work long. i signal must be there - it should does make no matter whether the battery is - not load - half load or full loaded. it must always work! at 1% of battery it works on my device - it is impossible that that is the problem of you. go to the next tmobile store and let change your sim card - or make it like me - just wait 4 days - hope tmobile have fixed their problems - and be happy if it works.
otherwise it was a hardware issue and you have to send it back to tmobile for repair. but if you do this you must restore the stock software... otherwise you lose your guaranty!!
TomDaDj said:
thx - i do what i can
but i dont think that the problem is gone - you will see - it wont work long. i signal must be there - it should does make no matter whether the battery is - not load - half load or full loaded. it must always work! at 1% of battery it works on my device - it is impossible that that is the problem of you. go to the next tmobile store and let change your sim card - or make it like me - just wait 4 days - hope tmobile have fixed their problems - and be happy if it works.
otherwise it was a hardware issue and you have to send it back to tmobile for repair. but if you do this you must restore the stock software... otherwise you lose your guaranty!!
Click to expand...
Click to collapse
oh i forgot to say in the first post that my diamond is unlocked, im just using t mobile as my carrier on it but my phone is not locked to any network. so im not sure if its t mobiles fault but just my phone. My SIM card worked fine right away when i put it in my N95 8GB, but my diamond did not pick it up right away when i put it in. I had to plug in my charger first then a few seconds later it found a signal. Not sure why it did that, maybe just needed a little boost to grab that signal or something. Could it be the ROM or Radio I am using?
Kutthoat5150 said:
oh i forgot to say in the first post that my diamond is unlocked, im just using t mobile as my carrier on it but my phone is not locked to any network. so im not sure if its t mobiles fault but just my phone. My SIM card worked fine right away when i put it in my N95 8GB, but my diamond did not pick it up right away when i put it in. I had to plug in my charger first then a few seconds later it found a signal. Not sure why it did that, maybe just needed a little boost to grab that signal or something. Could it be the ROM or Radio I am using?
Click to expand...
Click to collapse
ok, then send it back to htc, or bring it to the store back where you bought it.
but do this only if you really see no more chance to fix it...
remember what i write, i try my sim in a nokia 3310 and it works, a few seconds later in diamond and 2 other pda's i got no network - back in nokia and it works i dont know how this could be possible!!!
i also try 5 different roms and all radios that exists too - and with all was the same - just nothing.
its your choice my friend - be patient and hope for better times or send it back to repair. but then also upload the original htc rom, radio and spl
i go now sleep - at vienna its 23 o'clock iam verrrrrrry tired from a hard working day...
but post further results, i read it tomorrow...
TomDaDj said:
ok, then send it back to htc, or bring it to the store back where you bought it.
but do this only if you really see no more chance to fix it...
remember what i write, i try my sim in a nokia 3310 and it works, a few seconds later in diamond and 2 other pda's i got no network - back in nokia and it works i dont know how this could be possible!!!
i also try 5 different roms and all radios that exists too - and with all was the same - just nothing.
its your choice my friend - be patient and hope for better times or send it back to repair. but then also upload the original htc rom, radio and spl
i go now sleep - at vienna its 23 o'clock iam verrrrrrry tired from a hard working day...
but post further results, i read it tomorrow...
Click to expand...
Click to collapse
thanks so much for your help bro, ya every time i unplug it from my charger it loses its signal, so i have to keep it charged just to talk on it or text. so i think i am going to have to send it back to htc for repair as i dont really know what is going on with it. thanks again man, really appreciate the help
same here
i have a very similar problem.
i can only make and receive calls on the wcdma network, but not on gsm.
in both, it says that i have reception, but when i try to make a call it just goes silent and after a while the call is ended.
if i dial *102# which is the number to access your mobile credit status, on wcdma it opens a little bubble coming from the network icon and says the correct values, on gsm it simply waits and says connection interrupted.
i have tried several roms and radios, and the problem persists...
you can view my current setup in my signature.
any ideas, what could be the problem? is it the hardware? does this have to do something with hungary?
the sim works just fine, since 1997 (i have no idea how can 3g work on this little baby, but it does) =D
any help appreciated! tx
sampi604 said:
i have a very similar problem.
i can only make and receive calls on the wcdma network, but not on gsm.
in both, it says that i have reception, but when i try to make a call it just goes silent and after a while the call is ended.
if i dial *102# which is the number to access your mobile credit status, on wcdma it opens a little bubble coming from the network icon and says the correct values, on gsm it simply waits and says connection interrupted.
i have tried several roms and radios, and the problem persists...
you can view my current setup in my signature.
any ideas, what could be the problem? is it the hardware? does this have to do something with hungary?
the sim works just fine, since 1997 (i have no idea how can 3g work on this little baby, but it does) =D
any help appreciated! tx
Click to expand...
Click to collapse
hi,
i was really wondering why this strange problem happens now on more and more users... thats really interessting....
did you try the sim in a other phone?
if it there also not work -> go to a store from your provider and told them that u have a old sim card which not works with your current phone.
normaly they should give you immediately a free new sim card.
and please tell me whether you have tmobile as your provider.
just for info because you write, that u can use 3g.... when i recieved my diamond i also had an old sim card which doesnt support UMTS or 3G but HSDPA was working, that cause because the sim is not responsible for this communication mode - only your phone!
the problem the guy has in this thread is almost exactly what i am experiencing right now
http://forum.xda-developers.com/showthread.php?t=409733&highlight=network+problem
except mine used to just keep restarting an wouldnt boot up so i just let it do that for about 10 min and it eventually loaded up. Is there a specific number I can dial that will reset my SIM card settings or something? My phone has been like this for a couple days now and it sucks not being able to call or text anybody.
I thought I solved this problem when I plugged in my charger to my phone, then it started finding the EDGE network but my signal was still being dropped when I made calls, only some text would go through and thats it. Please guys, somebody save me from this misery!
Kutthoat5150 said:
the problem the guy has in this thread is almost exactly what i am experiencing right now
http://forum.xda-developers.com/showthread.php?t=409733&highlight=network+problem
except mine used to just keep restarting an wouldnt boot up so i just let it do that for about 10 min and it eventually loaded up. Is there a specific number I can dial that will reset my SIM card settings or something? My phone has been like this for a couple days now and it sucks not being able to call or text anybody.
I thought I solved this problem when I plugged in my charger to my phone, then it started finding the EDGE network but my signal was still being dropped when I made calls, only some text would go through and thats it. Please guys, somebody save me from this misery!
Click to expand...
Click to collapse
to 100% the same what i've gotten and to 99% the same problem which you have.
BUT its very interessting, all guys what had this problem use t-mobile as the provider.... very strange.....
BTW because in the thread http://forum.xda-developers.com/showthread.php?t=409733&highlight=network+problem
the guy postet
Intradvocate said:
Okay, nope not fixed... Flashed it with 1.37, connected to the network for a few seconds, dialed somebody and no ring or anything, but when i called my phone i could hear my own voice. So I guess i have to send it in for repair. Damn.
Click to expand...
Click to collapse
at this bad time i also restore to stock rom 1.37 and he found in 1 second a signal BUT then it was also impossible to make an internet connection...
ya i was starting to think it was tmobiles problem until I put my friends AT&T SIM in and it was doing the same thing. It would just say "searching" and thats it, and well I just charged up my phone to almost full battery and it located a signal again. But it still drops calls almost immediately and I can only send text. Does the 1.93 ROM do anything to the Radio or antenna because it has been like this even when I flash back to earlier ROMS and radios. I am almost sure that flashing or changing radios will not solve the problem because I have done that countless times already.

No Service ("Searching...")

Yesterday my HTC Excalibur stopped receiving calls, text messages and would not make calls.
I turned the phone off, took the battery and SIM Card out, put it in 5 minutes later hoping it would work again, it did not.
I did a reset of the phone (accessories, clear storage, 1234), that did not work.
This morning I tried swapping SIM cards with someone else (to see if was the service provider). Both SIM Cards worked in my friends Sony Ericsson but neither worked in my HTC Excalibur.
I have the 3V0 Windows Mobile 6.5 installed.
Is there a way I can fix this?
ARom5000 said:
Yesterday my HTC Excalibur stopped receiving calls and text messages.
I turned the phone off, took the battery and SIM Card out, put it in 5 minutes later hoping it would work again, it did not.
I did a reset of the phone (accessories, clear storage, 1234), that did not work.
This morning I tried swapping SIM cards with someone else (to see if was the service provider). Both SIM Cards worked in my friends Sony Ericsson but neither worked in my HTC Excalibur.
I have the 3V0 Windows Mobile 6.5 installed.
Is there a way I can fix this?
Click to expand...
Click to collapse
have u tried reflashing(reinstalling 3V0 with the most uptodate version) ?
tutsuo said:
have u tried reflashing(reinstalling 3V0 with the most uptodate version) ?
Click to expand...
Click to collapse
No, I don't know how.
The phone came with it installed. I bought it new, but the seller installed WM 6.5 before shipping, so it's more like open box.
How long does it take? Should I leave that as a last resort?
Is there anything I can tweak on my phone right now?
tutsuo said:
have u tried reflashing(reinstalling 3V0 with the most uptodate version) ?
Click to expand...
Click to collapse
Where can I find the most up to date and fastest Windows Mobile 6.5 ROM?
EDIT: OP shared more info related via PM, thread re-open.
As I sent you via PM, hard reset or reflash your device. If that doesn't work get a new sim from your carrier since it can be network related.
Mr. Clown said:
EDIT: OP shared more info related via PM, thread re-open.
As I sent you via PM, hard reset or reflash your device. If that doesn't work get a new sim from your carrier since it can be network related.
Click to expand...
Click to collapse
reflashed to 6.1 but still no luck.
Again I tried another working sim from the same carrier, both sims work in my friends phone, but neither work on my s620.
I'v been in contact with jockyw2001 for his Excalibur Sim Unlock.
I just don't understand why I have to pay someone for this, I just bought the phone less than a month ago and it's been working perfectly.
How did this happen? How did my phone get locked?
ARom5000 said:
reflashed to 6.1 but still no luck.
Again I tried another working sim from the same carrier, both sims work in my friends phone, but neither work on my s620.
Click to expand...
Click to collapse
Did a message code pop up when you booted the phone?
Mr. Clown said:
Did a message code pop up when you booted the phone?
Click to expand...
Click to collapse
No message code.
ARom5000 said:
No message code.
Click to expand...
Click to collapse
Probably is your internal antenna (hardware). Have you made sure that phone radio is on?
Mr. Clown said:
Probably is your internal antenna (hardware). Have you made sure that phone radio is on?
Click to expand...
Click to collapse
Yes, the phone radio is on.
Now sometimes it says Rogers Wireless rather than searching.
But when I call someone, it does everything but complete the call. It just beeps twice and says 00:00.
Mr. Clown said:
Probably is your internal antenna (hardware). Have you made sure that phone radio is on?
Click to expand...
Click to collapse
Should I open the phone and pull the antennas closer together like I read in a thread on this forum?
ARom5000 said:
Should I open the phone and pull the antennas closer together like I read in a thread on this forum?
Click to expand...
Click to collapse
That's the last resort my friend....when a doctor doesn't know what the patient has...he opens to see what's the problem .
This is something that you do it at your own risk, maybe you have some dirt inside that needs to be clean.
Good luck,
jockyw2001 says my IMEI is unlocked.
Hey guys,
I am now able to send texts. But I can't receive texts, make calls or receive calls.
any suggestions?
I filed a claim on eBay. That seems to be the best option.

[HELP] New phone, emergency calls only

Hey guys
So yesterday i bought a second hand phone. GT-S5660.
In place of sale I put my Sim card in and everything worked fine, i tested it with a few calls and all in all it was good.
15 Minutes later I arrived at my home, not even managing to make a hard reset yet i notice i have "No Service"
I tried walking abit to check if its just a specific location but it was not.
I have tried putting in different sim cards and the result vary with each one.
One has shown the same effect as mine.
Second has worked for an hour, but after I tried to put it in again it also stopeed
Third seems to be working fine
Still mine doesnt.
I have tried reflashing stock rom in different version as well as googling for solutions for this problem, yet nothing seems to work.
Selecting the network automatically\manually doesnt, abcourse, work.
at some point between flashing the problem changed abit, from "No service" to "Emergency calls only" with full reception.
I am losing hope here, and having that the previous owner showed me the phone in action there is little i can do there.
sending it to a service center while efficient will probably cost alot, and if you didn't guess by me buying a simple phone from second hand, money IS a problem.
I havent tried flashing any costum roms so nothing could have gone wrong there.
would ove to know if you have any advice
thanks!
EDIT: forgot to mention that when I enter stock recovery i get and error related with "Appling multi-CSC" and sometihng about can't mount.
I've tried selecting CSC by hand with *#272*IMEI# and it give me an error "Must be three chars"
btw IMEI is correct and accurate according to battery.
Hav you tried wipe?
eacown iley
wojtek267 said:
Hav you tried wipe?
Click to expand...
Click to collapse
yes
i've tried anything common
Go back to the shop.
And ask a new one. Or a refund.
markieo said:
Go back to the shop.
And ask a new one. Or a refund.
Click to expand...
Click to collapse
As i said i bought it second hand. and it did work at sale point.
thats where my problem starts =\

[Q] Disconnected because service is unavailable

Hoping someone can provide some direction. First and foremost I am not a HTC savvy so although there are a few threads here about the same issue none of them relate to me as I have not rooted the phone nor flashed to custom ROMs or anything to that nature. I am simple user of the phone... Now.. to the topic.. so I bought this phone for my brother in law last year as a birthday present, and at the time I had a working phone so I didnt put my mind too much to it.. but I did liked the phone very much. Two months ago, I decided to purchase one of these, so I bougtht an HTC ONE X Phone S720e Android 32GB 8MP 3G WiFi GPS Bluetooth Unlocked White. I don´t recall what versión of Android it carried at the time but looking at the specs it should had come with Android 4.0.3. After loading it up, transfering my files on to it and loading some basic apps, whatsapp, email, Skype... it off coursed asked for a software update two times which I went ahead and did. The last one it installed added Android 4.2.2 and HTC Sense 5. It was working fine, layout changed considerably... now after doing another of the updates to applications and software, specifically the transfer files update it suddenly quit recognizing data services completely. I though it might be something with the micro sim, so I tried testing a couple of others, it didnt make a difference so I decided to back up my contacts and information I had on the phone and did a Factory reset. It wipped it clean but issue remains the sames, it is unable to even recognize the sim card is missing and when I go into settings I see the message Disconnected because service is unavailable.
Reading online, saw a few folks stating that this situation was related to software updates.. so I was wondering if I could get some help on how to get this fixed. Not sure what to do, downgrade to 4.0.3 or how could I get it resolved so appreciate some direction here.
If you go to settings - about - phone identity, does it still shows the imei ? Seen many people here having their imei gone from their phone and becomes an iPod since we can't write it back. Tho you are on stock, so better send it for repair.
Sent from my HTC One X
n1kos said:
If you go to settings - about - phone identity, does it still shows the imei ? Seen many people here having their imei gone from their phone and becomes an iPod since we can't write it back. Tho you are on stock, so better send it for repair.
Sent from my HTC One X
Click to expand...
Click to collapse
It shows up as unknown actually... is this a software related issue then? Im concerned about the other phone going through the same situation... should no updates be installed to it then? That makes it fairly useless and might prefer to send it back and try to get a refund instead.
same problem for me, still wait for fix
poussymonster said:
same problem for me, still wait for fix
Click to expand...
Click to collapse
Can someone tell where is the IMEI physically located on the phone?
marcosballesterosr said:
Can someone tell where is the IMEI physically located on the phone?
Click to expand...
Click to collapse
see in the list of micro sim card

Phone reboots during calls

Hi guys,
I am experiencing a bug on my Swift where the phone reboots itself during almost all calls after a minute or so. When the phone comes back on, there is no record of the call in the call log! The phone does not reboot during any other activities. Phone details below:
Wileyfox Swift
Cyanogen OS 12.1.1-YOG7DAS2FI
Kernel version 3.10.49
Build Number LMY48Y
I have checked for another similar thread without any luck. Thanks!
I have a similar,though not identical issue. Phone keeps rebooting,seemingly at random,every other day or so. During a call, listening to spotify,idle on the desk...i have an untampered with original Os on the phone.
Cheers,
Me too.
Hi, I just registered to say I'm having the same problem. If you check the Amazon UK reviews too there are several people with this rebooting problem.
So far I have:
- uninstalled all additional apps I installed
- tried it with wifi and data off
- tried the other SIM slot
- done a factory reset
and it still reboots during calls. After the factory reset things appeared to work better in general (alarms now worked properly, and there were more options available, eg in the power button menu), but it rebooted 5 seconds into a phone call, which is a record. It's usually a few minutes into it.
The factory reset didn't actually delete my data (photos, files, etc), so I am going to do a reinstall via Fastboot now; firstly because I'll have to do that I guess if I want to send it back, and secondly to see if it finally fixes it.
I personally think the update process has screwed something up. It did an update as soon as it was powered on for the first time (it to 12.1), then a couple of weeks ago did another update to 12.1.1. It was rebooting before 12.1.1, so it is either 12.1 or earlier where the problem exists.
If it still reboots after a Fastboot reinstall then it's getting send back, and I probably won't ask for another. It's a nice phone, and a nice idea but I can't have a phone that reboots during >50% of calls. That's useless.
Pretty sure you can discount the update process too! I have also had this issue on cyanogenmod nightlies, I honestly thought I had inadvertently pushed the power button..but, NO
*edit* CM13 nightlies
That's strange as I have had no such problem with mine (bought in October) and mine is rooted with the unofficial builds of CM13... Maybe it is a manufacturing error and only on some devices...
Have you tried contacting Wileyfox?
I have not experienced this yet on the Swift when making or taking calls on it.
i'm on the latest cm13 nightly for crackling. each and every time the phone is called, whichever sim, the phone reboots. what a waste...
I have the same issue of spontaneous reboots, mostly during calls but also at other times. Spoke to Wileyfox who weren't very helpful. Has anyone found a solution for this?
Hi, I'm having the very same issue (appears a few are on other forums). Has anyone found a solution? I'm about to factory reset if it continues
Update
Hi guys, so i returned my phone for repair, and they gave me a new phone. Must have been a hardware fault I assume
enzoparker said:
Hi guys, so i returned my phone for repair, and they gave me a new phone. Must have been a hardware fault I assume
Click to expand...
Click to collapse
Hi thanks for the update, I've just factory reset, if problem persists I'll try to get a replacement too! Was it quite a quick replacement process?
R
I'm in South Africa and have the same problem. Whenever sound is involved, I get random reboots. Calls, and music/audio books.
Not with videos though.
It doesn't reset any other time except when I've been listening to music, or on a call.
Been doing this from the beginning.
I thought it was Google Play Music, so downloaded different player.. That made it much less frequent, but then it started affecting my calls as well.
Not happy.
Hi, UK user here. I got this phone less than a week ago and have already had this issue a few times. Two spontaneous reboots on resuming from sleep, being connected to a large WiFi network was the only change from normal use here; then twice regarding calls, once when answering then immediately after reboot it rebooted again while the missed call notification was present, although still on the aforementioned large WiFi network. Unmodified, unrooted, Cyanogen OS 6.0.1 with two sims in use.
Same issue on my a1g2.
It reboots on wf swift Roms. It stucks in call screen on a1g2 stock rom. Strange...
i am having same issue, i make any call and mobile Soft Reboots itself.
So, much annoying cannot make a single call on this WileyFox Swift mobile phone.
Making calls is the main basic purpose of every mobile, but this phone just does not let me make a single call.
.Had this issue on Cyanogen OS 5.1. Now updated to Cynogen OS 6.0.1 having same issue. I have done phone setting HARD RESET and Clean Wipe 2-3 times. Still no solution.
DevilMind007 said:
i am having same issue, i make any call and mobile Soft Reboots itself.
So, much annoying cannot make a single call on this WileyFox Swift mobile phone.
Making calls is the main basic purpose of every mobile, but this phone just does not let me make a single call.
.Had this issue on Cyanogen OS 5.1. Now updated to Cynogen OS 6.0.1 having same issue. I have done phone setting HARD RESET and Clean Wipe 2-3 times. Still no solution.
Click to expand...
Click to collapse
Maybe it's the Dialer in Cyanogen OS, i installed the Google Dialer and made it default Dialer on my Swift, i don't have any problems with reboots during calls and i make long phonecalls. You don't need root access for this.
Although Wileyfox accept that there is a grounds for returns, I believe it is a software bug in Cyanogen OS 13. This fits in with using another dialler. You could also downgrade, or switch to Cyanogenmod.
Also, I only have found the issue when receiving calls, rather than making them, although I don't use a lot of minutes.
Sent bug reports to Wileyfox.. They're saying that what they see is a battery-pull reboot..
I tell them it's happening while I'm using the phone (music or calls)..
They say they can't see what the issue is.
Cos I'm in South Africa, sending the phone overseas is pointless.
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
phil-w said:
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
Click to expand...
Click to collapse
Well I've given up !!!
A second Swift was supplied with the help of a Amazon Rep.
We even got a £25 Amazon gift card from Wileyfox direct for all the trouble !
Set phone up on wifi, added all apps required by my wife. Put Vodafone SIM in and ...... Shutting down message.
Restarted phone and it did it a few more times. Ordered a replacement 4G SIM in case there was a problem with the 3G SIM we had. Activated new SIM and fitted it, worked for ten minutes then rebooted itself.
SIM is fine in any other phones I've tried.
Just about to return phone to Amazon, checked and my original swift is still sat with the engineer (since 16th June !!) according to the repair company website.
I feel sorry for anyone wanting their phones repairing after what I've been through.
---------- Post added at 07:07 PM ---------- Previous post was at 07:05 PM ----------
phil-w said:
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
Click to expand...
Click to collapse
Well I've given up !!!
A second Swift was supplied with the help of a Amazon Rep.
We even got a £25 Amazon gift card from Wileyfox direct for all the trouble !
Set phone up on wifi, added all apps required by my wife. Put Vodafone SIM in and ...... Shutting down message.
Restarted phone and it did it a few more times. Ordered a replacement 4G SIM in case there was a problem with the 3G SIM we had. Activated new SIM and fitted it, worked for ten minutes then rebooted itself.
SIM is fine in any other phones I've tried.
Just about to return phone to Amazon, checked and my original swift is still sat with the engineer (since 16th June !!) according to the repair company website.
I feel sorry for anyone wanting their phones repairing after what I've been through.

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