Anyone having terrible buffer issues when watching streaming videos? - Xperia Z5 Premium Q&A, Help & Troubleshooting

Hello,
I have the Xperia z5 premium dual and when ever I watch any video it buffers reallybad. I tried the YouTube app and trying to stream any HD (720 or better) buffers every 3 or 4 seconds. I'm using it on t-mobile USA. I do speed tests and they all come back 25-33 maps down and 15 - 25 up. Any ideas on how to fix this issue?

I assume you're not on WiFi? I have been watching a video on the YouTube app on WiFi and on HSDPA and I had zero buffering issues. Does your carrier throttle data usage at certain times of the day? Or were you in a particularly busy area for people?

spice boy said:
I assume you're not on WiFi? I have been watching a video on the YouTube app on WiFi and on HSDPA and I had zero buffering issues. Does your carrier throttle data usage at certain times of the day? Or were you in a particularly busy area for people?
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I am using cellular data. I have unlimited lte data with no throttling. I used my note 3 and it doesnt have any issues streaming video. I also had my wife test her note 4 and it streams fine. Weird thing is if I tether to a pc it streams without issues.

It's T-Mobile. Does the same thing on my g4. Will have a z5p soon though.

20degrees said:
It's T-Mobile. Does the same thing on my g4. Will have a z5p soon though.
Click to expand...
Click to collapse
Its just crazy the note 3 & 4 stream without buffering. I may do a full factory reset to see if it fixes the issue.

Related

[Q] galaxy s3 over heats when streaming google play music

when i am stream google play music on my phone using 3g 4g or wifi it over heats after a little bit. when its not charging or charging it does it. thats the only app that does it and only when im streaming not when im playing music on my phone. it seems to be constantly using data too so i was thinking it could be because of that and drains my battery like something serious too. pandora doesnt do any of the thing im mentioning at all.thanks for the help
Well I could very well see why it would on 3g. It's searching for signal and 3g speeds are slow for streaming via data. The app usually defaults to stream only on wifi, you must go into settings to enable streaming via data just because of that reason. I only stream on lte or wifi. Now you said it gets hot also on wifi or lte that I have no clue why it would do it.
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edfunkycold said:
Well I could very well see why it would on 3g. It's searching for signal and 3g speeds are slow for streaming via data. The app usually defaults to stream only on wifi, you must go into settings to enable streaming via data just because of that reason. I only stream on lte or wifi. Now you said it gets hot also on wifi or lte that I have no clue why it would do it.
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ya i get why on 3g too but 4g and wifi i dont. should i uninstall then re install it because i really like it but not the over heating and battery draining. thanks
shortyboy1987 said:
ya i get why on 3g too but 4g and wifi i dont. should i uninstall then re install it because i really like it but not the over heating and battery draining. thanks
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Give it a shot but I don't see why it's ping that now or how reinstalling it would change anything.
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Data speeds decrease while using bluetooth

I searched and found no other person mention my issue on our forum.
http://forum.xda-developers.com/showthread.php?p=51208850
Tried stock T-Mobile 4.4.2, tried every T-Mobile ROM, and every aosp all give me the same result as when i noticed it using X-note.
Is it just my phone that's got issues or does nobody else notice Wi-Fi or LTE speeds getting slashed while using Bluetooth?
Can someone let me know if this is isolated to my phone or other T-Mobile note 3 on 4.4.2?
sent from my note 3
954wrecker said:
I searched and found no other person mention my issue on our forum.
http://forum.xda-developers.com/showthread.php?p=51208850
Tried stock T-Mobile 4.4.2, tried every T-Mobile ROM, and every aosp all give me the same result as when i noticed it using X-note.
Is it just my phone that's got issues or does nobody else notice Wi-Fi or LTE speeds getting slashed while using Bluetooth?
Can someone let me know if this is isolated to my phone or other T-Mobile note 3 on 4.4.2?
sent from my note 3
Click to expand...
Click to collapse
I have bluetooth enabled all day - with galaxy gear watch connected. Never had an issue with speeds.
Are you on bluetooth with a phone call? Because if you are, your speeds drop to 4G and not LTE.
It's not during a call. It still shows up as LTE or 3G or 2G or Wi-Fi. It simply take whatever speed those normally provide and chops 85% off. I can see the signals all remain the exact same the download speed is the only difference. I'm speaking about while using a Bluetooth speaker or headphone during playback of music already on my phone. If I stop or pause the music it goes right back to normal until I hit play again. This is only an issue for me when downloading large files it just takes 10 times longer than normal.
sent from my note 3
sent from my note 3
I just run both WiFi and LTE speed tests with BT headphones playing song and no BT, no speed differences to speak of, is this only KK thing or is there other reason I don't experience this slowdown since I'm on 4.3 rooted?

Videos buffering on WIFI (wifi problem)

Hello. I have an issue with my, and my girlfriends, Htc 10. They are both the sprint variant, but we are not using sprint. I have flashed maximus hd custom rom on one (fully updated sprint ruu first), and a clean stock rom on the other. THe only reason I flashed them was for gsm data to work.
I have issue while on my house and other wifi networks. While in facbook app and trying to watch a video, it starts, then pauses to buffer after a couple seconds, plays for about 30 seconds then buffers again. I tried turning of wifi and streaming on LTE. Every other video I wached played instantly with no buffering.
I can do a speed test on wifi and it comes out good, at 13Mbs downstream, 2Mbs upstream (my wifi speed). My LTE speed is less, and works better.
I also have issue with delayed loading of photos on facebook and other apps while on wifi.
Could this be an issue from using normal htc10 rom instead of sprint variant? I hope not. I am pretty sure we are both on latest radio. I updated one of them over wifi to latest version of sprint software, and the other by ruu, before we started to use them.

WiFi Issue

S20 Unlocked from Samsung.com
Carrier: AT&T
Issue:
When on home WiFi network, the S20 does not load images in apps such as Facebook, Instagram, etc. Slows to a complete crawl.
If I test on fast.com, I receive normal home speeds on mobile of 200-400mbps
If I turn off WiFi, performance immediately returns to as expected.
Any ideas?
Router is Netgear XR500
Quality of Service is off.
Did you try a reset of network settings under settings?
mycomputerisjunk said:
Did you try a reset of network settings under settings?
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Just tried that.
Fast.com reported download speed of 500mbps
I was able to download an app at an appropriate speed
It seems to be only Facebook and Instagram that are still showing the issue -- extremely slow load times.
Both work as expected on LTE.
Found this old thread.
https://forums.androidcentral.com/facebook/521201-facebook-slow-over-wifi-galaxy-s6.html
Android System Web Viewer did take forever to update while we set the phone up. I'll see if I can roll that back.
I don't have any issues with any of my other android devices on my router - but I'll also check IPV6 settings.
benharsen said:
Found this old thread.
https://forums.androidcentral.com/facebook/521201-facebook-slow-over-wifi-galaxy-s6.html
Android System Web Viewer did take forever to update while we set the phone up. I'll see if I can roll that back.
I don't have any issues with any of my other android devices on my router - but I'll also check IPV6 settings.
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Click to collapse
No luck trying this.
Tried turning IPV6 on - in router settings. No difference. Turned it back off.
System web Viewer had an update. Updated. No difference. Disabled it. No difference.
Those two apps still wildly underperforming on wifi.
Try it on a different wifi connection outside of home? Same results?
Lock-N-Load said:
Try it on a different wifi connection outside of home? Same results?
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I tried it on another phone's hot spot and could not replicate the issue.
I guess that means it's a problem with the router settings. Not sure how.
benharsen said:
S20 Unlocked from Samsung.com
Carrier: AT&T
Issue:
When on home WiFi network, the S20 does not load images in apps such as Facebook, Instagram, etc. Slows to a complete crawl.
If I test on fast.com, I receive normal home speeds on mobile of 200-400mbps
If I turn off WiFi, performance immediately returns to as expected.
Any ideas?
Router is Netgear XR500
Quality of Service is off.
Click to expand...
Click to collapse
I have the same phone, carrier and use wifi at home as well. No issues, sorry you're having problems....
Maybe a full wipe?
reefur said:
I have the same phone, carrier and use wifi at home as well. No issues, sorry you're having problems....
Maybe a full wipe?
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Click to collapse
I'm afraid that might be the next step.
benharsen said:
I'm afraid that might be the next step.
Click to expand...
Click to collapse
Hope you sort it out sir, I normally don't get unlocked on ATT due to losing WiFi calling but I get a better signal now and you can just call to get visual voicemail fixed if yours doesn't work right away so I'm loving it....
I'm sure you'll love it too once you get it sorted...
Bringing back zombie thread.
Was a fix found?
My 20+ is having problems with wifi slowing to a crawl after just a few minutes.
Just bought a new router TP-Link AX11000 and it started so I thought it was the router but everything else on wifi in the house gets expected speeds my two 20+'s not so. I think it has to do with WIFI 6. If I stay within 10ft of the router everything is fine after that... I go in my bedroom 30ft away and have -63dbm signal strength and I can run a speed test and get 500mbps down try again and it will start at 500 and slow to around 45 try a 3rd time and and I barely get 4mbps 4th time and it's 0 with signal strength still at -63 on all of the test in the bedroom my upload will be 45mbps.
after a lot of testing with battery settings and things on the phone found out that my slow wifi was due to 2 settings on the router.
first in your router disable WMM, this made my s20+ use like 30mbps max in my case. now list my wifi 5ghz as +800mbps
seconds, disable ipv6 on the router. this made my phone ultra slow to everything. like play store hang on app updates, google drive take forever to load every single photo, like is taking forever to get the first reply from the server.
with that changed now the phone works at full speed on wifi. play store updates are shocking fast.
so lame that a flagship that cost nearly 1 thousand dollars have to disable things externally to work properly. no other phone or device works bad with the previous config of WMM or IPv6. I have a Linksys WRT1900ACS.
Hope they fix it with a software upgrade.

Question Dual-channel network acceleration

Hey, I have both settings in Dual-channel network acceleration turned on as I have unlimited data from carrier but it doesn't seem to do anything for me.
Right now I'm on a train with a free WiFi which is obviously ****, I was watching a stream on Twitch and it just kept buffering every few seconds. After I turned the Wi-Fi manually off, LTE+ kicked in and the stream went on well.
Why didn't the phone automatically switch to mobile data OR used the data and wifi simultaneously as the settings in dual channel network acceleration suggest?
Does anyone else have this problem or does anyone have positive experience with this function?
DashDashCZ said:
Hey, I have both settings in Dual-channel network acceleration turned on as I have unlimited data from carrier but it doesn't seem to do anything for me.
Right now I'm on a train with a free WiFi which is obviously ****, I was watching a stream on Twitch and it just kept buffering every few seconds. After I turned the Wi-Fi manually off, LTE+ kicked in and the stream went on well.
Why didn't the phone automatically switch to mobile data OR used the data and wifi simultaneously as the settings in dual channel network acceleration suggest?
Does anyone else have this problem or does anyone have positive experience with this function?
Click to expand...
Click to collapse
Haven't had any noticable issue on this device, but on previous OnePlus devices that setting had worked just as you described, not how should. I would have to turn off this setting to use either Wifi or data.
Correct me if I'm wrong but this feature doesn't mean you can use multiple networks for one network stream, but more like you can use multiple networks for multiple network streams (so if you are watching stream and downloading file in background, these 2 can be separated to different networks, but download of a file can't be splitted to 2 networks).
drozd128 said:
Correct me if I'm wrong but this feature doesn't mean you can use multiple networks for one network stream, but more like you can use multiple networks for multiple network streams (so if you are watching stream and downloading file in background, these 2 can be separated to different networks, but download of a file can't be splitted to 2 networks).
Click to expand...
Click to collapse
Yeah, that sounds reasonable. Anyway, I thought the first setting should switch me between wifi and data if the connection is poor, which it didn't. On my old Honor, there was a similar looking setting which did exactly this; it switched over to wifi / data if the speed of currently used network was insufficient so I thought it would work similarly here.
DashDashCZ said:
Yeah, that sounds reasonable. Anyway, I thought the first setting should switch me between wifi and data if the connection is poor, which it didn't. On my old Honor, there was a similar looking setting which did exactly this; it switched over to wifi / data if the speed of currently used network was insufficient so I thought it would work similarly here.
Click to expand...
Click to collapse
You are right. In theory it should switch you, but for that to happen, the App needs to identify that connection is poor (poor for streaming is just fine for text pages etc.) and it should notify the Android to do the switch. No idea how that is implemented in the Twitch app or your browser app, maybe you were only unlucky with threshold.

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