H815 intl random screen freezes on 20B Marshmallow - G4 Q&A, Help & Troubleshooting

Hey everybody,
I'm experiencing some issues with my G4 since I've installed Marshmallow (20B - GLOBAL - COM). Sometimes my screen would just freeze and the touch display won't react, except the status bar and the power menu (if I long press power button).
The only thing that helps in this situation is to restart the phone. I wouldn't have problems after a restart for 1-2 days and then this vicious cycle would repeat
Does anybody have the same problem and knows what's the cause? Would appreciate any help and any suggestion
Thank you for your replies
P.S.: I'm rooted

Any 3rd party app in your mind, that probably would cause such problems? Did you do an update or any other known method (flashing through TWRP, using KDZ)? You can also try to do a factory reset - maybe something went a bit wrong if you did an update or dirty flashing.

MickyFoley said:
Any 3rd party app in your mind, that probably would cause such problems? Did you do an update or any other known method (flashing through TWRP, using KDZ)? You can also try to do a factory reset - maybe something went a bit wrong if you did an update or dirty flashing.
Click to expand...
Click to collapse
I can't think of any 3rd Party App that would cause such problems, no. It started when I installed a telekom App from google play though. But could that be a reason? I'll try to uninstall and see how things are going - thank you for the hint
I flashed the CTT-Mod for LG and the 60 fps mod way earlier than the Telekom-App, but didn't have any problems. I'll try to uninstall, but I don't think this app would cause such problems. Anyway thanks for your help

Yup same here... no fix for now, tried factory reset but no resolution yet. Mine has unlocked bootloader and yours?

I've noticed the freeze only occurs when SIM card is inserted and netwerk is connected. Might be a modem issue?

Im on d same boat , frequently free while sufing internet. Especially there is java or flash on web page.
Very disappointed with my first lg experience.

Related

Music Stops with Screen Off (F460K)

Hey guys I've had this issue where regardless of what music app I use, a few seconds after I turn my screen off (i.e. lock the device) the music will stop playing until I turn it back on.
Anyone have any idea why? I'm on version 10e (latest according to PC Suite and OTA Checker), and I'm stock unrooted.
Other than that the phone's been amazing and blazing fast, even outspeeding my M8 GPE sometimes
Sent from my LG G3 Cat.6 using Tapatalk
Also, when charging, this problem doesn't occur. This further adds to the mystery...
Also, it happens if I have music local or streaming, so that rules out network issues.
Sent from my LG G3 Cat.6 using Tapatalk
UPDATE: OK so after messing with about every single setting on the phone, I tried switching it back to Dalvik. Fixed everything 100%. Whole phone is faster, from opening apps to web pages.
Very strange... Not sure why there would be so much ART incompatibility, but I guess it's 4.4.2 and not .3 or .4. If anyone else has has this problem (including an inability to wake the phone up without a few tries), check your RunTime. I'm hoping it'll be better next update, but for now this'll have to do.
Sent from my LG G3 Cat.6 using Tapatalk
SolarTrans said:
UPDATE: OK so after messing with about every single setting on the phone, I tried switching it back to Dalvik. Fixed everything 100%. Whole phone is faster, from opening apps to web pages.
Very strange... Not sure why there would be so much ART incompatibility, but I guess it's 4.4.2 and not .3 or .4. If anyone else has has this problem (including an inability to wake the phone up without a few tries), check your RunTime. I'm hoping it'll be better next update, but for now this'll have to do.
Sent from my LG G3 Cat.6 using Tapatalk
Click to expand...
Click to collapse
Hi there!
I have exactly the same problem since I updated the phone to Lollipop (D85520A) but before that I didn't have that problem. Firstly I found this when I updated to D85519H and then I performed another update to the current version (D85520A) and it didn't help. The smartphone is way better, but this problem is really ennoying me.
ART is not available on Lollipop and my phone went only for one day to ART mode and it was a pain in the ass (when I still had 4.4.2) and then I switched back to normal.
I am thinking about to a factory reset and reinstall Android 5.0 on CSE mode AGAIN and see what happens, but I think it won't help at all.
Do you have any idea of what could I do in order to solve this problem?
Thank you in advance.
Fixed
Hi there!
Just a short update.
Like I mentioned before, I got this problem when I updated my phone with the new Lollipop FW (D85519H) and then I tried to perform another update using the D85520A but the problem was still there. So I believe that the update didn't fix the issue from the previous update so I performed another clean update using the same last one and the problem disappeared.
Thank you anyway.
juansavage said:
Hi there!
Just a short update.
Like I mentioned before, I got this problem when I updated my phone with the new Lollipop FW (D85519H) and then I tried to perform another update using the D85520A but the problem was still there. So I believe that the update didn't fix the issue from the previous update so I performed another clean update using the same last one and the problem disappeared.
Thank you anyway.
Click to expand...
Click to collapse
I have the same problem. What do you mean by "clean update"?
ZHENURIK said:
I have the same problem. What do you mean by "clean update"?
Click to expand...
Click to collapse
Probably CSE flash with this method: http://forum.xda-developers.com/showthread.php?t=2785089

S7 active occasionally freezes and reboot to recovery

I got a S7 active from eBay and some apps (not a specific one) sometimes freeze and then the phone reboots to recovery (see photo attached). What could be the cause for this and can it be fixed? I figure maybe a new ROM would help but S7 active so far doesn't have any custom ROM yet. Thanks
PS: Apparently the baseband version was 1APN1. I just went to Software update and update to 2API2, not sure if that helps.
cppc said:
I got a S7 active from eBay and some apps (not a specific one) sometimes freeze and then the phone reboots to recovery (see photo attached). What could be the cause for this and can it be fixed? I figure maybe a new ROM would help but S7 active so far doesn't have any custom ROM yet. Thanks
PS: Apparently the baseband version was 1APN1. I just went to Software update and update to 2API2, not sure if that helps.
Click to expand...
Click to collapse
Ok now the phone doesn't seem to reboot to recovery anymore, but still occasionally restart itself. I haven't observed myself the restarting yet, most of the time it happened while charging or I was away, but I know it restarted because the first time after the phone restart, fingerprint won't work and I have to enter PIN.
Anyone experience the restarting issue and can it be fixed? Thanks
cppc said:
Ok now the phone doesn't seem to reboot to recovery anymore, but still occasionally restart itself. I haven't observed myself the restarting yet, most of the time it happened while charging or I was away, but I know it restarted because the first time after the phone restart, fingerprint won't work and I have to enter PIN.
Anyone experience the restarting issue and can it be fixed? Thanks
Click to expand...
Click to collapse
Ok I think because this device is quite new and there might not be many people using it, there's less chance that someone has experienced the same issue. I will try to ask in the S7 forum, so mod if possible please close this thread. Thanks

Upgraded to Oreo yesterday, rebooting randomly...

As the title says, phone has randomly rebooted
... twice in the last few minutes, both times I had picture in picture going while sending a text...has anyone else experienced this? Also, the boot time is amazingly fast at least!
Chris
cswee1932 said:
As the title says, phone has randomly rebooted
... twice in the last few minutes, both times I had picture in picture going while sending a text...has anyone else experienced this? Also, the boot time is amazingly fast at least!
Chris
Click to expand...
Click to collapse
Did you do a wipe when you flashed or just update? If you just did an update, I would try to reinstall and let it wipe the device.
Yup. I'm experiencing this as well. Happened to me twice yesterday. Maybe try a factory reset?
Sent from my Pixel XL using Tapatalk
Having the same issue did a complete factory install with the stock image.
Then rooted not sure if that is causing my issues but, is anyone else stock not rooted having random reboots?
I've had 3 reboots since jumping on Oreo. Did my update the clean way through a factory reset and flashing a factory image. Stock, unrooted.
humdrum2009 said:
Having the same issue did a complete factory install with the stock image.
Then rooted not sure if that is causing my issues but, is anyone else stock not rooted having random reboots?
Click to expand...
Click to collapse
Stock, updated via ota... Having 5 to 6 reboots per hour. Google is sending a replacement phone.
Maybe you have to do a factory reset.
Reason why i havent upgraded. Still on a rock solid nougat until google fix all this problems. Maybe 8.1 or so. Seem like reboot is a common problem with the pixel,. All thread about orea theres someone talking about his reboot problem in many different sites.
jerryhou85 said:
Maybe you have to do a factory reset.
Click to expand...
Click to collapse
Did that too. It is even rebooting in safe mode after a factory reset Hence the return...
sandibhatt said:
Did that too. It is even rebooting in safe mode after a factory reset Hence the return...
Click to expand...
Click to collapse
That sounds much like a hardware failure... :crying:
I had random reboots too coming from DP4 to FInal. No more random reboots since I flashed the factory images
Is 8.0 the version that is the start of the new OS updating system? I wonder if the partitioning is getting all screwed up? I think I'll stay on 7.1.2 for a bit longer till this gets ironed out.
Sent from my Pixel XL using Tapatalk
Stock, bootloader unlocked, Oreo by OTA, and 1 random reboot and 1 random power off
Sent from my sailfish using XDA Labs
Not gonna upgrade to Oreo.
Is there such a way?
nabbed said:
Not gonna upgrade to Oreo.
Is there such a way?
Click to expand...
Click to collapse
Just don't download the OTA till they send out a patch. That's what I'm doing.
Sent from my Pixel XL using Tapatalk
when i first updated to oreo and rooted it, i ran into the rebooting issues some of you are experiencing. i think the root of my issue was busybox. i did a clean install of oreo again the other day and rooted, but didnt put busybox on the phone. phone ran fine for a day, so i tried giving busybox another go. the reboot issues came back. hope this helps
Mine only reboots randomly if I have YouTube picture in picture enabled once I disabled it I haven't had any reboots maybe try to disable that
Just did the update a couple hours ago and so far so good. Picture in picture works too. Stock, GPE on VZW, no root or anything.
Sent from my Pixel XL using Tapatalk
Guys, anyone still getting random on persistent reboots on Oreo with Pixel (XL)? I'm doing my second factory reset atm and monitoring these two threads on buganiser - 1, 2. Basically people started getting reboots after upgrading to Oreo and one notable common thing is: 'Sense Key : Hardware Error [current]' which Google reps assigned to the threads read as hardware issue (probably with Toshiba's memory chips being prone to overflow/overload (?)). They haven't answered my question why is it only happening on Oreo though. I REALLY don't want to go through the warranty process again only to get a device with the same problem as I still believe it can be fixed in 8.1. Is there anyone who had similar issues that got fixed with the 8.1 Beta? Cheers!
I'm experiencing the random reboots too.
Oct. 8.0, Magisk, Root
I almost missed an alarm due to this, so I think I may go back to Nougat. Not only does it reboot, but it gets stuck in the boot screen. If I hold Power and reboot, it comes up though.

Zuk Z2 Plus Touch Freeze

Hello Guys! I recently started to notice a very odd issue on my zuk z2 plus. I currently am running AospExtended ROM V6.4 (Android 9, Pie) with magisk installed. But this problem started before magisk was installed.
What happens is when i unlock my phone, after a mere 2 seconds, the touch absolutely freezes. I mean the screen is on, hardware buttons (U touch, Power & Volume Rocker) work, and i can even receive notifications, which means the phone is working, but the screen is not? If I turn off the device (Not Power Off, Just a tap of the power button) and unlock again, the touch resumes, but only for 2 seconds. This can be done infinitely. Reboots, shutdowns, forced power off, recovery etc all seem to go in vain, though some lucky reboots can save the day. Also, if I unlock the phone and then open google in a flash and start typing anything, it sometimes works and the touch resumes. This issue also persists in Safe Mode. ​
My issue is also very similar to the one seen here :
Video (Not By Me) : https://www.youtube.com/watch?v=JdMbbML9ECg
Forum : https://forum.xda-developers.com/lenovo-zuk-z2/help/touch-issue-t3708645
Keep in mind that I faced the same issue on my previous rom, Resurrection Remix v6.0 Oreo. I can always provide additional information if anyone wants. If anyone has faced the same issue, or has the fix to this, please do tell me as it is very difficult to manage.
Did you change something in root partition. I had the same issue in msm xtended when i deleted some app from system but after dirty flash it was solved.
bisht ankur said:
Did you change something in root partition. I had the same issue in msm xtended when i deleted some app from system but after dirty flash it was solved.
Click to expand...
Click to collapse
No, I did not do anything, also, the issue persists in safe mode too, so that means no 3rd party app is causing it.
Jodh5634 said:
No, I did not do anything, also, the issue persists in safe mode too, so that means no 3rd party app is causing it.
Click to expand...
Click to collapse
It could be a rom issue, try posting it on rom thread. Sorry i may be of no help.
have you tried to QFIL to latest zui and observe if the issue persist in zui as well??
Same problem here. Never rooted my z2, don't even have twrp installed. Always have been on 2.5.104 ST rom.
Really frustrating issue caused by Lenovo. Will ever avoid any Lenovo devices in future.
****
Same problems happening with mine too
I think that my hardware problem but now i guess its every one problem slowly
As a matter of update:
I got my z2 repaired locally. Service diagnosed short-circuit failure of the sensor. Nasty /really wanted to use another word here/ production quality by lenovo. Cost me around $60.

Question Soft Reboots After Every Reboot [SOLVED]

EDIT: Apparently this was a result of using the wrong setting for enabling hotspot in PropsConfig. Because all that stuff was set during bootup, deleting apps wouldn't change the situation. Setting worked fine on my Pixel XL, but not here. Changed the setting and all is well.
--------------------------
So, this is a weird issue I was curious about and may have missed on my searching. Every time I reboot the phone, when I got to log in it immediately follows up with a soft reboot. It's been happening for a while, and I'm not sure the source of the issue.
Running stock 12 ROM and rooted, but I disabled SU, modules, and Nova and am still running into the issue.
Might be quicker and easier to back up your required files and just factory reset.
Texan1 said:
Might be quicker and easier to back up your required files and just factory reset.
Click to expand...
Click to collapse
*sigh* I kinda made this post to avoid that step.
somethingsomethingroot said:
*sigh* I kinda made this post to avoid that step.
Click to expand...
Click to collapse
I know, it's just that it sounds like you've already disabled some things that could be causing it, which hasn't helped. If it was me, with something like constant reboots, I'd want to start fresh just to make sure they are eliminated for good
somethingsomethingroot said:
So, this is a weird issue I was curious about and may have missed on my searching. Every time I reboot the phone, when I got to log in it immediately follows up with a soft reboot. It's been happening for a while, and I'm not sure the source of the issue.
Running stock 12 ROM and rooted, but I disabled SU, modules, and Nova and am still running into the issue.
Click to expand...
Click to collapse
I've seen reports of "random" (=not intentional) reboots after
+ booting up the phone
+ using the FP scanner
+ making videos or shooting photo
+ doing a firmware update (I've seen both reports of ppl that "officially" OTAed & used manual flashing)
+ doing nothing
+ doing something
Some were able to fix their issues by factory resetting, some needed replacement devices. Some reported that even after a factory reset, the issue still persisted, but they were able to fix it by NOT using a backup via cable, some reported that even the Google Drive backup "corrupted" their phone (fix after setting up everything by hand from scratch). Some even reported their issues to get fixed via a software update.
So it seems to be connected to hardware (= replacement device) and/or software simultaneously (=fix via reset).
Strange this is since there are also numerous reports of Samsung owners that upgraded to A12 about random reboots. So it might even be something Android 12 related, or it's just Samsung also implementing similar bugs without it being A12 related (unlikely, since the reports seem to be centered around people using the new A12 update).
I also had the random reboot problem (~ 6 times a day, when doing nothing, it just rebooted when the phone layed on the table in idle). I wasn't able to fix it via a reset, so I got a replacement device.
I also have the "random" reboot problem on my Pixel 3 since upgrading to Android 12 (never had any issues all the years I've been using that phone), so that issue is clearly caused by A12, but I haven't troubleshot it/ tried to solve it, since I don't actively use the phone currently.
Aside from trying a factory reset and minding the backup issue (especially backups that you got from phones that did NOT have Android 12), there is not much more that you can do (ofc you could also use the Pixel repair/android flash tool to do a "clean" install of Android on your phone). Next step would be to contact Google.

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