S7 active occasionally freezes and reboot to recovery - Samsung Galaxy S7 Active Questions & Answers

I got a S7 active from eBay and some apps (not a specific one) sometimes freeze and then the phone reboots to recovery (see photo attached). What could be the cause for this and can it be fixed? I figure maybe a new ROM would help but S7 active so far doesn't have any custom ROM yet. Thanks
PS: Apparently the baseband version was 1APN1. I just went to Software update and update to 2API2, not sure if that helps.

cppc said:
I got a S7 active from eBay and some apps (not a specific one) sometimes freeze and then the phone reboots to recovery (see photo attached). What could be the cause for this and can it be fixed? I figure maybe a new ROM would help but S7 active so far doesn't have any custom ROM yet. Thanks
PS: Apparently the baseband version was 1APN1. I just went to Software update and update to 2API2, not sure if that helps.
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Ok now the phone doesn't seem to reboot to recovery anymore, but still occasionally restart itself. I haven't observed myself the restarting yet, most of the time it happened while charging or I was away, but I know it restarted because the first time after the phone restart, fingerprint won't work and I have to enter PIN.
Anyone experience the restarting issue and can it be fixed? Thanks

cppc said:
Ok now the phone doesn't seem to reboot to recovery anymore, but still occasionally restart itself. I haven't observed myself the restarting yet, most of the time it happened while charging or I was away, but I know it restarted because the first time after the phone restart, fingerprint won't work and I have to enter PIN.
Anyone experience the restarting issue and can it be fixed? Thanks
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Ok I think because this device is quite new and there might not be many people using it, there's less chance that someone has experienced the same issue. I will try to ask in the S7 forum, so mod if possible please close this thread. Thanks

Related

H815 intl random screen freezes on 20B Marshmallow

Hey everybody,
I'm experiencing some issues with my G4 since I've installed Marshmallow (20B - GLOBAL - COM). Sometimes my screen would just freeze and the touch display won't react, except the status bar and the power menu (if I long press power button).
The only thing that helps in this situation is to restart the phone. I wouldn't have problems after a restart for 1-2 days and then this vicious cycle would repeat
Does anybody have the same problem and knows what's the cause? Would appreciate any help and any suggestion
Thank you for your replies
P.S.: I'm rooted
Any 3rd party app in your mind, that probably would cause such problems? Did you do an update or any other known method (flashing through TWRP, using KDZ)? You can also try to do a factory reset - maybe something went a bit wrong if you did an update or dirty flashing.
MickyFoley said:
Any 3rd party app in your mind, that probably would cause such problems? Did you do an update or any other known method (flashing through TWRP, using KDZ)? You can also try to do a factory reset - maybe something went a bit wrong if you did an update or dirty flashing.
Click to expand...
Click to collapse
I can't think of any 3rd Party App that would cause such problems, no. It started when I installed a telekom App from google play though. But could that be a reason? I'll try to uninstall and see how things are going - thank you for the hint
I flashed the CTT-Mod for LG and the 60 fps mod way earlier than the Telekom-App, but didn't have any problems. I'll try to uninstall, but I don't think this app would cause such problems. Anyway thanks for your help
Yup same here... no fix for now, tried factory reset but no resolution yet. Mine has unlocked bootloader and yours?
I've noticed the freeze only occurs when SIM card is inserted and netwerk is connected. Might be a modem issue?
Im on d same boat , frequently free while sufing internet. Especially there is java or flash on web page.
Very disappointed with my first lg experience.

Screen freezes/crashes on a regular basis

Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Think about sending it in, sounds weird.
Gesendet von meinem SM-T530 mit Tapatalk
dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Did you update it via OTA? If so, try a clean install of the full ROM.
dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Are you running any custom kernels or a OxygenOS based ROM or just pure stock
crzykiller said:
Are you running any custom kernels or a OxygenOS based ROM or just pure stock
Click to expand...
Click to collapse
Just the stock ROM, no custom kernels whatsoever
I think it has something to do with 4g switching to wifi. I switched the wifi off before I got to school and there was no freeze. Don't know how to fix it though, still unsure over the random reboots.
dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Got the same problem I tried everything nothing works :/
I factory restored my phone, I downgraded my phone, I smashed my phone (out of frustration), I cleared cache but nothing helps I updated 3 times already but no fixes
Mayoketchup said:
Got the same problem I tried everything nothing works :/
I factory restored my phone, I downgraded my phone, I smashed my phone (out of frustration), I cleared cache but nothing helps I updated 3 times already but no fixes
Click to expand...
Click to collapse
Same here, I can,t even configure the phone. Almost instant crash. I used flash method for bricked devices and nothing changed.
Hello. Have you guys found any solutions for this? I am on the latest Oreo Update (full stock) and this happens to me too. It also happened in the latest stable version of Nougat.
Same here! Full stock...
Recently I rooted it so I could read the logs, the key error was:
11-18 11:21:47.581 1176 1176 E AndroidRuntime: at android.view.WindowManagerGlobal.getWindowManagerService(WindowManagerGlobal.java:170)
I contacted support, but for now they just flashed a new 4.5.0 version on it. Problem still exists, so I contacted them again.
Exactly the same problem here (OP3), i tried with 4 or 5 combinations or Rom, Kernels. I completely back to stock + lock bootloader, the problem still persist . The support accepted to launch a repair process last week. They completed the process. It should returned to me today, i have no information about any problem they found on the phone...
I will tell you if they resolved the problem.
martinoouu said:
Exactly the same problem here (OP3), i tried with 4 or 5 combinations or Rom, Kernels. I completely back to stock + lock bootloader, the problem still persist . The support accepted to launch a repair process last week. They completed the process. It should returned to me today, i have no information about any problem they found on the phone...
I will tell you if they resolved the problem.
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Click to collapse
Hi Mate,
do you have an update from them? My phone hangs and goes black screen. Normal power on does not work most of the times. I had to use power + volume up to get the fast boot loader menu. This is really annoying.
Turn off wifi
Turning off WiFi, as suggested previously, seems to resolve the issue, i've exactly the same problem as above, flashing ROMS or Kernels did not solve the issue. It was strange for me as it all began once i upgraded my OxygenOS 4.5.1 with Nougat base to the new 5.0 with Android Oreo. Since then i started reporting system freezes anytime i turn off the screen or it goes to sleep. downgrading did not solve the problem of course. Could it be a hardware related problem??? Strange...
Cheers

Nexus 5x randomly restarting

Hello! I am going to describe my issue with 2 years old nexus 5x which is restarting randomly.
It all started a couple of days ago when my phone started to ask me to enter PIN code. That happened randomly. After entering the code my phone worked completely ok.
But yesterday it started restarting on its own. The restart happened once, than I suddenly got a message before loading screen saying: "Your device is corrupt. It can not be trusted and may not work properly".
Today my Nexus restarted around 10 times. These restarts do not depand on phone usage, since it is restarting randomly (when charging, when not charging, when using it, when screen is off).
I decided to clear cache partition factory reset it and update apps. Unfortunately that did not help, since my phone is restarting even more frequently. Normally it freezes for 5 seconds and than restarts. Sometimes I still get the message: "Your device is corrupt...", but not always.
My Nexus has not been modified (it is not rooted and it is running android 8.1 with november security patch). Also apps have been installed only from play store and not from unknown sources.
I would really need your help. Has anybody experienced any similar issues or does anybody know what could cause the restarting?
Thank you in advance.
@tic_tac7: probably it's a conveniant variant of BLOD. So save everything important on another storage immediately.
This message comes from bootloader. Because the reboots happen also during standby, it's imo useless to flash a kernel which lets the big core sleep, but that's a misty guess. Nevertheless you could try the latest ABC-Oreo (needs TWRP by ADB) without anything more for testing. If reboots are going on > bin.
rp158 said:
@tic_tac7: probably it's a conveniant variant of BLOD. So save everything important on another storage immediately.
This message comes from bootloader. Because the reboots happen also during standby, it's imo useless to flash a kernel which lets the big core sleep, but that's a misty guess. Nevertheless you could try the latest ABC-Oreo (needs TWRP by ADB) without anything more for testing. If reboots are going on > bin.
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Thank you for your response. Is installing a custom rom the only possible soultion?
No. It's no solution. It's a vague trial.
tic_tac7 said:
Thank you for your response. Is installing a custom rom the only possible soultion?
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Click to collapse
If you are original owner of phone for up to 30 months, go here and let LG fix (or attempt to) the phone. Mine required two repairs. If you are not in the US, check with LG support in your country.

Anyone on OPP28.85-19-4-2 and occasionally bootloops?

Hello,
Recently I updated on OPP28.85-19-4-2 normal with Fastboot and rooted.
Actually I had to do this 2 times because the on screen display stopped working, I'm not sure why, maybe cause of some settings but idk.
Now sometimes when I reboot my phone it runs the boot animation for ..long so I think it's bootlooping.
However, a simple restart and it starts all fine.
It also doesn't happen every reboot, just occasionally.
Is someone on this build, too, and has experienced similar problems?
Greetings,
7080
G5-User7080 said:
Hello,
Recently I updated on OPP28.85-19-4-2 normal with Fastboot and rooted.
Actually I had to do this 2 times because the on screen display stopped working, I'm not sure why, maybe cause of some settings but idk.
Now sometimes when I reboot my phone it runs the boot animation for ..long so I think it's bootlooping.
However, a simple restart and it starts all fine.
It also doesn't happen every reboot, just occasionally.
Is someone on this build, too, and has experienced similar problems?
Greetings,
7080
Click to expand...
Click to collapse
Maybe it is due to corrupted files in boot as it some time work and sometimes not, you may consider flashing the device once again (clean flash).

Problem turning on the phone

Good evening companions, I have a question that is more out of curiosity since it is not a problem of malfunction.
The point is that when I turn on the phone it starts perfectly until the lock screen is shown, there I put the pattern and it already opens the desk. So far so good, but after about 10 seconds the device returns to the lock screen even if I am using it and I have to unlock it again even if I already have the fingerprint reader. It is normal to block again even if you do not want to ??, someone else happens, can be solved ???
My model is the G9600 (snapdragon).
Thanks for any comments, regards!
losoollenos said:
Good evening companions, I have a question that is more out of curiosity since it is not a problem of malfunction.
The point is that when I turn on the phone it starts perfectly until the lock screen is shown, there I put the pattern and it already opens the desk. So far so good, but after about 10 seconds the device returns to the lock screen even if I am using it and I have to unlock it again even if I already have the fingerprint reader. It is normal to block again even if you do not want to ??, someone else happens, can be solved ???
My model is the G9600 (snapdragon).
Thanks for any comments, regards!
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Click to collapse
that does not sound normal at all. go into settings and disable all screen locks, reboot, re-enable the desired locks and let me know if that solves this for you
youdoofus said:
that does not sound normal at all. go into settings and disable all screen locks, reboot, re-enable the desired locks and let me know if that solves this for you
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Click to collapse
Thank you very much for your response, I commented that I have verified that it does so until the rom is installed by odin, that is, without having configured any security. This Sunday I was testing and I put several times trying some options in odin but nothing changed. I also just tried deactivating the pattern and the footprint, restarting and reapplying the locks to make sure, it's the same.
Outside of that I have no complaints, everything is excellent :good:
Today I installed the rom with a June patch and the problem does not (I remembered that there was an update that I thought would be solved), but when updating by September to September, the problem has returned.
Tonight I will try to install the June one again and take it by odin to September but without updating modem or csc .... play a little haha
Well ... the problem is solved or hidden I don't know. I have installed "Bl" by odin but the one in June and the rest of the patch has been in September, I had never done this but it works there without the restart.
What I don't know is what problems this graft can cause even when it can continue like this. I suppose that when I leave rom with bootloader 6 it won't work for me anymore ... or if it will allow me to skip the "bl" when installing by odin .....
Now with the October update I could no longer maintain the bootloader because it has gone to binary 6 and does not allow installing the new rom with the old bootloader. Unfortunately again the problem returned ..... nobody knows how to solve it ???

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