Pixel C bricked after first charge - Pixel C Q&A, Help & Troubleshooting

Purchased as a Christmas gift a couple of weeks ago and worked great out of the box. It was put on the charger at the end of the day to charge. Next day come back to the tablet only to find it will not power on.
Tablet gives no indication that is plugged into the original charger. Pressing and holding the power and volume up to try and access the bootloader provided no response.
Calling this one bricked unless anyone else has thoughts or suggestions. Have seen this with other Android devices in the past but where going on 3 years old. This guy is only a couple weeks old. 1 day powered on even.

Can you try a different charger? How much battery was left when you put it on the charger?

Couldn't say what the battery percentage was at, it wasn't dead though. I was given the tablet back to try and troubleshoot and only have as much info as I was given.
As for the charger, this is my one and only USB Type C device and only have the original charger it came with. I was told however that a type c cable was used from a laptop to see if anything worked. No response I am told.
Have a few days to wait until I can RMA it. I will see if I can source another power adapter.

there are many [upwards of 20 or so] reports that it takes between 15 and 20 seconds of holding power button down to power up the device. i have had it happen twice. the largest thread for this issue i have read is on reddit.

I've had it happened to me twice on my first unit and twice on my RMA'd one now. Every time it happened it was after leaving the tablet unattended for several (12+) hours, regardless of battery % (anywhere between 10 and 60%). I never turn it off to make sure I don't get the touchscreen issues again as these come back everytime I reboot the tablet but when this happens there isin't much I can do as it turns off by itself. I can confirm that a very long push of the power button (agree with the 15-20 seconds mentionned above) also does the trick for me. Same pattern on my first unit and my 2nd one.
I'm realllllly hoping Google will have a software fix for all of this (touchscreen issues, awful Wi-Fi download speeds/range on 2.4 Ghz and this (tablet going dead without any apparent reason and being hard to reboot)) as I want to love the tablet but it's a mess right now.

Thanks for the reports.
I held down the power button till my finger went numb. Still don't know if the tablet has a charge and if the charger even works.
Same thing happened with my GPe htc one. Charged, freaked out, rebooted and then bricked never to come back to life.
Would have been nice to have found reports of issues before. Every search brings up reviews however. Hopefully this thread gets indexed.

Don't know if this is related: I've had the tablet for about two weeks and have twice had it not turn on (or respond at all) when I pressed the power button (short press, long press--although possibly not >15s). Even though I thought there was well over 50% battery left and even though though tapping under the cute LEDs showed four greens, I plugged it in and just left it for hours. Then when I came back, everything was fine--it turned on immediately.

I know this is old thread, but though this might help someone: my pixel c won't charge unless I
1) with the device plugged in
2) hold power-vol up-vol dn all at the same time
3) un plug the cable
Can be hard to do with only two hands. "Charging" will pop up on the screen immediately for just a second when you pull the cable if you did it right. I often need to do it more than once. Thanks Google!
support .google. com/pixel/answer/6328598?hl=en (sorry, guess I can't post links)

Related

Charging issue with Tab Pro 8.4 and newest update!

I just developed a charging issue where I have it plugged in and it hasn't advanced in %. It's stuck at around 65%. Official charger/usb cord and tried different outlets.
This never happened on the first firmware build, but only after the second update the last month.
Anyone else experience this?
I've encountered it both in stock and cm11. Run the batterybdown to 10 % and fully charge. Should report properly then.
Sent from my SM-T320 using XDA Premium HD app
I'm running the 8.4 original firmware without issue since I bought it several months ago. This week it charges up to a point then stops. Restarting does not help. Different chargers, etc. Arggh!!
This worked for me: (Press and hold: Volume Up + Home + Power (in that order)). Keep holding an unit will reboot. It's not abrasive like a factory reset (like I was considering doing).
Now for the first time in a week, i'm over 50% and its still charging like it should.
Someone else did all the hard lifting to find the solution. I just found the tread over on android central. http://forums.androidcentral.com/sa...y-wont-charge-without-reboot.html#post3723135
Cheers.
I haven't upgraded, but I did encounter the same problem earlier this week. It was stuck at 91% even though I left it charging all night. After restarting and plugging it into my laptop for a while, it seemed to work fine again. Now and then it'll just do strange things like this. xD
I'm having same problem, stucks at about 57% 69%. can't find a solution yet. In my case it is happening after software upgrade. does anyone have a solution that helps ? restarting does not seam to be a solution.
vako86 said:
I'm having same problem, stucks at about 57% 69%. can't find a solution yet. In my case it is happening after software upgrade. does anyone have a solution that helps ? restarting does not seam to be a solution.
Click to expand...
Click to collapse
Pretty much a known issue on all software builds (maybe a hardware issue?). There is a long thread about this issue in this section. The only consistent solution seems to be to open up the tablet, and disconnect/reconnect the battery. A bit extreme for my taste, so I've just left it alone. Sometimes mine will get stuck at various percentages (for a few charge cycles), sometimes it will charge up to full. Reboots sometimes help, but not always.
II found this and it helped some; including myself... Hope it works for you...
http://forum.xda-developers.com/gal...eseating-battery-wonder-battery-life-t2944610
Fantastic
dolbylogic said:
II found this and it helped some; including myself... Hope it works for you...
http://forum.xda-developers.com/gal...eseating-battery-wonder-battery-life-t2944610
Click to expand...
Click to collapse
Pro T320
Went from a machine that could discharge completely in a few hours doing general surfing and messing around. (Not gaming or video).Taking all night to charge to 70% and constant reboots to get to 100%.
Took the back off and disconnected the battery as per advice on this thread.
At 97% it now gave me nearly 6 hours video streaming down to 17%. Only took around two hours then to fully charge.
I was a little worried about doing it but it is well worth it.
Tip I found two thinnish guitar picks worked really well to ease the back off.
I never had this problem or as bad as some users but I have notices a few things to keep an eye out for
When you plug your tab into the charger do this
Go to settings - Battery and make sure it says Charging (AC) , on a few very rare occasions I found that sometimes plugging it in it wouldn't switch over to charging (it would still say discharging even though it was pulling current from the charger) and required a reboot I suspect this could mess up battery stats pretty bad, another way to tell is when you plug it in, shut the screen off for a second or two, then press the home button or power button and make sure it says Charging xx% on the unlock screen.
another way to charge is just power it off (power button for 5 seconds, select power off on the popop menu) plug it in and you will see a big battery charging animation, you can regularly check updates by pressing the home key or power key...
Oh and toggle off WIFI (found out wifi can pull an additional 100mA when tablet is in standby), bluetooth(not necessary unless you were using it), and GPS before charging.
gman16000 said:
I'm running the 8.4 original firmware without issue since I bought it several months ago. This week it charges up to a point then stops. Restarting does not help. Different chargers, etc. Arggh!!
This worked for me: (Press and hold: Volume Up + Home + Power (in that order)). Keep holding an unit will reboot.
Cheers.
Click to expand...
Click to collapse
Thanks :good: worked for me

Just received my Fire Phone (Ebay) and battery was completely discharged... concerns?

Hello all... I've just received the FIre Phone I ordered off Ebay (qualitycellz seller). The phone is supposedly brand-new in original box, but upon taking it out of the box and trying to turn it on it did not respond at all. I connected the charger, tried again, nothing...... had to leave it connected for around 5 minutes and tried again and this time the screen woke up to show me the ultra low battery indicator with a 0% charge level. I had to wait for it to charge for around 5 minutes to re-attempt turning it on. Fortunately it did turn on after that time.
My concern is that from what I know all cellphone manufacturers ship phones with at least 60% charge in order to keep the battery in good condition while on storage, so receiving the phone completely dead raises a concern on me that there might be damage to the battery. Could this be related to the long time Amazon had these units in storage since the phone launched?... I would expect that these phone might have been around a year in storage before Amazon decided to pull the plug.
This is the seller that Amazon unloaded all their remaining Fire Phone inventory to, so phones are new in box. I'm also concerned that the seal on the box was broken, even though the phone and packaging inside did not show signs of being used in any way. The phones are AT&T version but they include an unlocking code, so they should not need to open the box in any way since they generate the Unlock code based on the IMEI visible on the box label. One option is that they open the boxes to confirm that the phones are not DOA and then they forgot to turn it off after testing.
Should I be concerned about this?... I've not activated the phone yet and I've contacted the seller first to at least request their explanation and thoughts on this, and check if we should proceed with a return on this case. Your comments are appreciated.
Mine was exactly the same. Think about it, they've probably been sitting for a year. I've had no problems and charge seems to be just fine. (ATT Unlocked)
wiseguywood said:
Mine was exactly the same. Think about it, they've probably been sitting for a year. I've had no problems and charge seems to be just fine. (ATT Unlocked)
Click to expand...
Click to collapse
Thanks Wise... that helps. It makes sense to think about that due to the long time the poor phones were collecting dust on Amazon's shelves.
Did your box had the little plastic seal broken also?
I purchased from the same person I think and I just got my phone it as the same way. The battery life is still great
GeorgeRod said:
Thanks Wise... that helps. It makes sense to think about that due to the long time the poor phones were collecting dust on Amazon's shelves.
Did your box had the little plastic seal broken also?
Click to expand...
Click to collapse
I think I had to cut mine, but it honestly looked untouched inside. I have had it for 3 weeks so far, no problems battery seems pretty good. After sideloading google services a few times, I have not had to reload it and am currently only experimenting different program launchers besides the default one. Haven't been able to settle on one yet. Good luck!
I got an AT&T one from qualitycellz about a week and half ago and my battery was also completely drained. Everything was sealed up nice and I haven't had an issue since.
Yeah my Fire Phone was fully discharged as well, freaked me out a little when I couldn't turn it on, even when I plugged it in. But after giving it a few minutes to charge it powered up just fine.
Thanks all for replying... I guess we can conclude that all these phones were sitting on Amazon's shelves for a long time, so everyone that purchased their Fire Phone on the "Fire Sale" on Ebay can assume that the phone will come fully discharged and you'll need to plug it in for a few minutes before attempting to turn it on.
IMPORTANT NOTE FOR NEW BUYERS: The most confusing factor on this is that when you plug the phone to the charger for the first time the phone does not gives you any indication that it is charging, not even when pressing any button. That's what can be frustrating because you actually have to wait around 5 and press one of the buttons and then it will give you the charging screen. Keep that in mind before you throw your Fire out of the window.
Mine was same. I'm using Nova 3.x launcher, you can find this 'old' version online...the newer versions aren't as pretty..IMHO
Sent from my SD4930UR using XDA Free mobile app
I think I bought the phone through the same eBay auction that you all are discussing. However, when I plug in the phone and try and charge it... nothing happens. I've tried several cables, several chargers, and all for at least an hour - none seem to work.
If I long-press on the power button for about 8 seconds, I can get it to vibrate once, but then nothing happens.
If I plug it into a computer, press the power button for 8 seconds, it will start to vibrate about every second. I've never seen any other phone do this. It's only if it is plugged into a computer (mac).
Any thoughts?
hospadam said:
I think I bought the phone through the same eBay auction that you all are discussing. However, when I plug in the phone and try and charge it... nothing happens. I've tried several cables, several chargers, and all for at least an hour - none seem to work.
If I long-press on the power button for about 8 seconds, I can get it to vibrate once, but then nothing happens.
If I plug it into a computer, press the power button for 8 seconds, it will start to vibrate about every second. I've never seen any other phone do this. It's only if it is plugged into a computer (mac).
Any thoughts?
Click to expand...
Click to collapse
Use the charger that came with the phone and let it sit charging in the off state for 15 minutes or so. Mine took a while before I could power it on the first time.

need help - M9 won't boot at all after a power down. Black screen of death.(Strange)

Need help /advice please
Im on M9 rooted,s-off, viperone 3.5 rom, supercid, firmware 2.10.401.xx and twrp 3.0.0.0. all fine beforehand.
I was planning to do firmware upgrade, so thought i better check the laptop connections first.( So I haven't done any firmware upgrade or rom change yet.) but..
heres what happened
(note - all was working fine last week, recovery, adb, reboot function were all ok.)
- Yesterday i connected my phone to laptop and my laptop suddenly was not detecting the phone (!). strange. it worked last week. (but the laptop was still able to charge the phone then). Tried different cables same thing. strange.
-so i thought its been ages since a power down. probably needs a proper shutdown and then clean reboot right?
-i shutdown the device using the power button. (I might have accidentally pressed the power button too long and forced a shut down - cant recall )
-but the device shutdown like normal and then just would not reboot. nothing. no charge light even when connected to charger now.
-I tried hard reset press all three (vol and power) buttons for 30seconds (up to 1minute) - nothing. phone still "black screen of death". wont boot. (tried vol up+power or vol down + power all no boot no nothing.) Never happened before. No idea what happened. Any ideas?
Any advice much appreciated
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
iElvis said:
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
Click to expand...
Click to collapse
OK I will try that. My battery was 90% charged before it died. but will try your suggestion and get back to you. hopefully my M9 is not irrecoverable....
{edit}[Update]
When I plugged into charger the charge light does not go on.
but i tried hold all three buttons while in charger, the charge light did begin blinking on and off times, but no reboot.
(i tried that over 10 times, holding upto 3 or 4 mintues till my fingers turned white, sadly no reboot.)
So I left it plugged into charger overnight but same this morning.
Any idea what it could be? I was rooted, S-off and unlocked bootloader so my warranty is history anyway.
Appreciate any ideas/advice. tia.
Having power issues as well..starting to think this m9 is a piece of junk..3 of my USB chargers stopped working on my m9 (they worked before)..one charges on and off very slowly.
ya my M9 just died and still would not boot. So strange, because it was almost all was fine beforehand. it was just it suddenly could not link to my laptop. and after a power down just died.
So after hours and hours of holding all three buttons while charging, not able to boot for days, and leaving charged for nights and no boot...I gave up. Took my phone to HTC service. They said it might take a month and I have no warranty. not happy with this at all and very confused. My guess is it could be the Power IC or some capacitor that just died. No idea. Makes me begin question quality of the M9. I saw a few guys on youtube comments say same thing. Their M9 after shut down would'nt reboot. So its not just me at least.
I saw this same thing happen on the M7. Some weird power/battery gremlins. Annoying they haven't fixed it.
after 5 months of my phone in and out of different HTC services they could not fix my phone power issue and seems they gave up and
replaced with new phone.
so almost 5 months I had no M9. . the power issue really disappointed me.

Fried it good, me thinks (SM-T700, green screen flash, then dead)

After a long day streaming Pandora from my Tab S in my car, running on battery, no charger connected, I decided to put it on a charger and turned on navigation about an hour from my destination as I was in an unfamiliar city. After about 45 minutes, I saw a bright green flash from the screen. A few seconds later, and there were more flashes and it turned off. I have not been able to get it to come back on. I have tried charging it, on a charger and on PC. I have tried every combination of home+vol up/down+power I have seen in several threads, while connected to a PC, to a charger, and not connected at all. The PC does not recognize the Tab at all, ever, during any of the manipulations.
I have seen where some have luck just letting the tab sit for a few days, and it will be miraculously revived by charging, so I will try that. I have also seen where some force charge the battery using the wires from a stripped USB cable directly on the battery terminals, and as my warranty is long past void, I will try that too.
Here's my question: If none of that works, given the description, does anyone have a good idea that it may be just the screen or the battery that may need to be replaced? Or is it more likely a motherboard issue? Is there any way of telling? Despite the heavy use, the TAB did not seem excessively hot. I have felt it much hotter in the past .
I'm a tab-a-holic, and use this thing all day, every day. I use it for work, and for reading and movies at home. I'm a little frustrated as I have yet to own any tablet that lasted two years. I really don't want to spend the money for another one right now, and, if needed would prefer to repair this one if I can save a few bucks.
And, if it's relevant, the Tab is rooted, running AOSP 6.0.
I don't know too much about this - but if I were in this situation, I'd put it in a refrigerator for about 1 minute and try booting it up.
As for the cause - AOSP 6.0 has been known to have some overheating issues on this tablet under heavier loads.
Yeah, still don't think overheating was the cause. Not gonna put it in a fridge either. ;-P
Thanks to all for your concern and helpful comments!
My Tab S is unbricked as of just a few minutes ago! I just let it sit for a few days, and then left it on a charger for a few hours today. I was not expecting anything as the battery icon did not pop up when I plugged it in. But, when I came back to it a few hours later, I pressed the power button and there was the battery icon showing a full charge. It booted up normally with no issues and is working fine.
I can't tell you how happy I am!

Robin not turning on and completely dead.

Solved: As of this morning, the problem is solved. Few tips for some one who might have this problem in the future
a) Charging via wall port WILL NOT WAKE UP the device, regardless of how much time you leave it there
b) Best NOT to let the battery run out completely before charging (if using custom ROM).
c) Will charge ONLY when using a desktop; at least for me, even overnight laptop charge, with no screen turning off feature, did not work.
Thank you to 15 people who read and showed interest in my post.
Shubham1024 posted the same issue few days ago, but did not see any substantial back and forth on the issue. I am wondering if more people are (beginning to be) in the same boat as I am. May be Khang will visit here and listen up....
My phone was running CarbonROM 7.1.2 (Oct 18th patch, if that matters (?)) with no stutters, lags, or anything. Just like normal with excellent battery life and what not. Two days ago, the phone completely refused to turn on, light up, or anything. It was on a wall charger for 45 mts in between classes when I came back to find it unresponsive.
Troubleshooting steps taken
a) tried three different cables along with two different wall bricks
b) took out the sim and tried charging
c) tried to charge the phone using car charger
d) different USB ports at home/work
e) left it on a desktop at school with a USB cable for few hrs (had read that one user got it to work after 48 hrs)
f) the ten twenty thirty second bootloader attempt (pwr/vol down)
Right now, I have left it at school hoping to let it charge overnight on a desktop and see if I can mimic the ONE successful result from a user somewhere.
has anyone here had the same problem as I did? if so, what steps did you take? I root and mod quite a bit, so took pretty much all the steps possible to wake up my dead phone. I am mulling contacting RAZR to see if they can assist (?) With their new gaming slab on the horizon, I am not sure if Nextbit customers will or are getting help.
The biggest upsetting thing for me is that RAZR apparently discontinued hardware support starting Aug 17. Well, what about those buyers (like me) who bought it in July of 2017 brand new sealed? Khang even took time out to reply to another user with a similar problem that pretty much, you are on your own. Additionally, Nextbit (back then, before the acquisition) even claimed on their website to let users have install custom via the already unlocked bootloader and still honor warranty. No questions asked. So...
4 months and flagship navigates into a black hole. Any help would be much appreciated.
I see these forums littered with the same issues and no one's bothered to see if it's in QHSUSB_Bulk mode. Mine just started to do this when I shut it down. Now I cant get it back by holding Power and Vol down, it just reboots it. It was at 85% battery when I shut it down and n ow I can get it to come back on. Black screen, PC reports Qualcomm Download mode. No Fastboot or recovery

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