first fall to ground, the phone can't power on, bad quality LG - Nexus 5X Q&A, Help & Troubleshooting

my phone (with a spigen hard case) fall to ground first time, the screen is fine, but I can't power on it anymore...
sent it to LG service, said need 3 days to check what's wrong..
my Nexus 5 fall to ground many times, and working well. and Nexus 5x just one... LG quality now is really bad.

Well, LG might say that user handling of devices nowadays it's very bad.

Hard cases suck for drops. They accept the drop instead of deflecting it like softer ones do. Just my opinion, buy a better case

hopesrequiem said:
Hard cases suck for drops. They accept the drop instead of deflecting it like softer ones do. Just my opinion, buy a better case
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my nexus 5 use spigen hard case too, it fall to ground many time when my son play it... but still working

ourfear said:
my nexus 5 use spigen hard case too, it fall to ground many time when my son play it... but still working
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You don't think anyone dropped their Nexus 5 and it broke too? It's just luck if it breaks or not, as with any phone in a drop.
My 5x fell onto tiled floor with no case or screen protector. Barely even a scuff on two of the corners. Good job LG!
BTW you shouldn't expect a case to help in a drop when it's not designed to help in a drop, isn't advertised to help in a drop, nor was it ever publicly tested in drop tests.
If a case doesn't have these things then it is for scratch protection, minor bumps, and aesthetics only. Don't be fooled by empty marketing promises. It's easy for any case or SP to type some words on their JPEGs "super resilient, shock and explosion proof, 9H hardness" but that doesn't mean it's true or was ever actually tested. They just want your money.

Couldn't the thread have been titled, "First unlucky drop and no power.." or something like that. Ya just gotta throw in the dig of "bad quality LG" as if it's their fault you dropped the phone. I just don't get all these threads that don't really ask questions so much as to get eyeballs on a negative depiction of a very capable phone. And I'm just as guilty, I read this crap.

Me too Bobby. I keep feeding the trolls. I can't help it. I feel bad for them.

Thing is it was happening in the 6P threads too. I had one for about a week until I realized it was just too large a device for me and I was definitely going to drop and break it due to the size and slippery back. "Super lag on the 6P", "awful camera", speakers terrible" things like that just the same as here. Some of them just Sammy fans and some iPhone heads but they came out of the woodwork. And same here, "5X-Hugely disappointed" over 45k views. I mean who goes on just to post something like that instead of taking the time to return the device and research another one? It just makes me wonder motivation.
Back on topic, I dropped my phone once and not a scratch. It was on the carpet, does that count?

The only thing lacking quality in this situation is your grip.

Mine survived a 4 foot drop to concrete.
Sent from my Nexus 5X using Tapatalk

bobby janow said:
I just don't get all these threads that don't really ask questions so much as to get eyeballs on a negative depiction of a very capable phone. And I'm just as guilty, I read this crap.
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hopesrequiem said:
Me too Bobby. I keep feeding the trolls. I can't help it.
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bobby janow said:
Some of them just Sammy fans and some iPhone heads but they came out of the woodwork. And same here, "5X-Hugely disappointed" over 45k views. I mean who goes on just to post something like that instead of taking the time to return the device and research another one? It just makes me wonder motivation.
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Me three.
I have to say -- I always try to assume the best in terms of motivation, and just chalk up someone's different experience to use case, app selection, etc. But my 5X is so fast, and multitasks so well, that I have to question motivation as well.

today LG called me ... said the mainboard damaged....
change a new mainboard is expensive, so I 'd better to buy a new one

ourfear said:
today LG called me ... said the mainboard damaged....
change a new mainboard is expensive, so I 'd better to buy a new one
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That, I'm sorry to hear. Somehow in this day and age they can make a phone almost indestructible. At least from a toilet drop and 5 feet onto cement.

my 5 fell into the grand canyon, I wonder if the screen broke. still rang but no one answered. sad. love my new 5X

Related

2 weeks and is broken!

2 weeks and is broken!
I had this thing for not more that 2 weeks and the speaker is broken
T-mobile is sending replacement tomorrow, but this is disappointing from HTC
Only this time i will put screen protector from day one.... the screen is not exactly scratch resistant.
If we add the battery performance andddd this is not exactly Desire
How'd you break it?
I work in mobile sales and deal with people like you on a daily basis, "i've only had it 2 weeks and its all scratched/part A broken/ its really slow/ battery life rubbish" I have had my desire for nearly 2 months with no scratches, the screen is as scratch resistant as most touch devices - as in don't stick it somewhere its gonna get scratched- pockets with keys - and you'll be fine. Try and remember how much these devices cost and treat them with respect. If your unfamiliar with Android/smartphones/computers then don't complain if it doesn't work as you'd expect as you have no knowledge or experience to base it on and have more than likely done something wrong, lastly battery life on all touch devices is poor when compared to older mobiles - WE ALL KNOW THIS BY NOW!! - learn how to use power management features and apps such as juice defender, be aware that lithium ion battery life will improve within the first month if used properly and finally if you don't know these things then USE GOOGLE FFS!! This is a forum for android general discussions not to pointlessly whine when you can't look after your own phone! END OF RANT
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Sent via the XDA Tapatalk App
It's all scratched up and broken after only two weeks? Unless you work in construction or something you REALLY need to learn how to treat your devices or stick to something more play school. It's an expensive high tech device, it's not a rubber coated brick. It's a small computer with a 3.7 inch GLASS screen... learn how to treat it.
CarpeDiemsNuts said:
Try and remember how much these devices cost and treat them with respect.
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This.
People are the same with laptops.. just because its portable it doesn't mean its not a fragile bit of modern tech.
Did I miss something in HTC's advertising? Where does it say its scratch resistant?
And you have had it 2 weeks, the battery should only just be starting to reach its peak performance.
I don't wish to appear cynical but all your statements point to the fact that you don't look after your phone and have limited knowledge about it, I'm not surprised your speaker has broken. Count yourself really lucky HTC are giving you a second chance.
Lol.. lucky their speaker broke, that sounds like a genuine fault.
I have to admit I think the speaker is of bad quality. Bloody built in obsolescence imo
Lucky you are getting a replacement.
Mine has dust under the screen, this is not something I could have done myself, not that amount of dust in that specific place after 2 weeks (I've had the phone longer but it's been there for 2 weeks).
T-Mobile wont do anything, even though the Nexus One has the same issue.
CarpeDiemsNuts said:
I work in mobile sales and deal with people like you on a daily basis, "i've only had it 2 weeks and its all scratched/part A broken/ its really slow/ battery life rubbish" I have had my desire for nearly 2 months with no scratches, the screen is as scratch resistant as most touch devices - as in don't stick it somewhere its gonna get scratched- pockets with keys - and you'll be fine. Try and remember how much these devices cost and treat them with respect. If your unfamiliar with Android/smartphones/computers then don't complain if it doesn't work as you'd expect as you have no knowledge or experience to base it on and have more than likely done something wrong, lastly battery life on all touch devices is poor when compared to older mobiles - WE ALL KNOW THIS BY NOW!! - learn how to use power management features and apps such as juice defender, be aware that lithium ion battery life will improve within the first month if used properly and finally if you don't know these things then USE GOOGLE FFS!! This is a forum for android general discussions not to pointlessly whine when you can't look after your own phone! END OF RANT
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Sent via the XDA Tapatalk App
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oursoul said:
This.
People are the same with laptops.. just because its portable it doesn't mean its not a fragile bit of modern tech.
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Whiterin said:
It's all scratched up and broken after only two weeks? Unless you work in construction or something you REALLY need to learn how to treat your devices or stick to something more play school. It's an expensive high tech device, it's not a rubber coated brick. It's a small computer with a 3.7 inch GLASS screen... learn how to treat it.
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Agreed to all.
I have had iPhones, HTC HD2, Hero etc and never scratched one of them. I don't use screen protectors or cases, I don't need them as I put the phones in my pocket without my keys in that pocket. My left one is for my phone, my right for everything else.
Unless you have had a dodgy unit that is made of plastic, I'd have to say its probably down to how you are storing it!
Good luck with your second one
Hmm interesting replies...
I was driving from work and my sat nav suddenly went muted ant that’s it. When i shake the device the speaker works on and off... so for me this is dodgy speaker
About the scratches... Its only one tiny scratch caused by my PLASTIC button on my pocket ...
Could be anything, a bit of sand in your pocket and you're screen is full of scratches. Pouch and screen protector all the way! Or pay around 400 euro's (directly or indirectly) and don't care what happens to those 400 euro's.
Anyway, there are always devices that can have some problems like a broken speaker or something.
Try reading a forum about whatever device, and there are always the same 'stories' like yours. Maybe it's because we're promised perfection which is impossible. But perhaps it's we all want to have perfection and don't know that's impossible anymore. But! There is a reason warranty exists... sometimes things break. No matter what product.

New product - Liquipel - just purchased.

Okay guys.
So I just got my 4S back from these guys, and wow, I am honestly amazed.
I saw them on my local news a few days ago, and figured what the hell. Apparently they put your phone through a process that binds their product on a molecular level, and makes it "waterproof" I didn't think it'd work as good as in the videos but it really does.
Essentially what happens is, you pay and ship your phone to them. Within a day of receiving it, they treat your phone and send it back. (can do the express version for 10$ more)
I sent my phone in on a monday, received it back on that thursday. I then decided to put it to the test. filled up my sink (about a foot and a half deep), closed my eyes, and submerged my 4s. To my astonishment, I opened my eyes and the screen was still on! I was even able to type a message to my girlfriend telling her I was texting her from underwater xD
I then answered a call in the shower the next morning and all worked fine! Its been a week since Ive gotten my phone back and have done the sink trick countless times to impress my friends, and it still works like new hehe. just thought id share, seeing as a good waterproof case for the 4s is about 20$ more.
http://www.liquipel.com
edit: I figured the accessories thread was the best place, let me know if you feel otherwise ;P
heres a good demo i found of it
http://www.youtube.com/watch?v=XtsSPZCGmuY
Yeh looks good but a pretty short list of approved devices. No SGSII for a start
killall said:
Yeh looks good but a pretty short list of approved devices. No SGSII for a start
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try emailing them? I thought i read somewhere on there site that they can usually make accommodations for devices not on the list..
And they JUST started taking orders at CES, so they should expand the supported devices soon if theyre doing this good. pretty great start imo xD
Thanks but second problem, I dont think they are in the UK yet.
killall said:
Thanks but second problem, I dont think they are in the UK yet.
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Ah. Well that might be a problem then xD
killall said:
Thanks but second problem, I dont think they are in the UK yet.
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It said it was a mail in program... international mail... phone back in like 3 weeks lol
edit:The following devices are approved to be Liquipelled:
Apple iPhone 4s
Apple iPhone 4
Apple iPhone 3g/s
HTC Evo 4G
HTC Evo Shift 4G
HTC MyTouch 4G
HTC Thunderbolt
Motorola Droid X/X2
Samsung Charge
Wow that is amazing!!
Sent from my Hero using xda premium
My understanding is they coat internals of phones & simply keeps the water from corroding intricates.
My initial question was how speaker would still operate as it "coating" not hampering its performance but its answered on websites FAQ.
My question now lies in...if they coat everything that's good BUT what happens when you switch batteries...if the contacts of the battery weren't coated I'd think it could/would short out. No?
Sent from my Galaxy Nexus using Tapatalk
blaine07 said:
My understanding is they coat internals of phones & simply keeps the water from corroding intricates.
My initial question was how speaker would still operate as it "coating" not hampering its performance but its answered on websites FAQ.
My question now lies in...if they coat everything that's good BUT what happens when you switch batteries...if the contacts of the battery weren't coated I'd think it could/would short out. No?
Sent from my Galaxy Nexus using Tapatalk
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Good question. You might have to email them on that one. I don't have to worry about it since my battery isn't "removable" lol
While I understand the application to any iOS devices because they are naturally closed.
But to other devices you get some variation of success.
The most important areas are the jack ports, speakers, mics, buttons, screws and edges of the opening-backside.
They probably coat the display too "just in case" but that should deteriorate the quality of the touchscreen.
And coating the innards is not necessary, but helps as "secondary insurance" but I'd be worried about the warranty getting void.
We need a device like the NOTE entirely Aluminium-Unibody with only the bottom lip opening up for removable battery, SIM, microSD (like the HTC Legend).
ekin said:
While I understand the application to any iOS devices because they are naturally closed.
But to other devices you get some variation of success.
The most important areas are the jack ports, speakers, mics, buttons, screws and edges of the opening-backside.
They probably coat the display too "just in case" but that should deteriorate the quality of the touchscreen.
And coating the innards is not necessary, but helps as "secondary insurance" but I'd be worried about the warranty getting void.
We need a device like the NOTE entirely Aluminium-Unibody with only the bottom lip opening up for removable battery, SIM, microSD (like the HTC Legend).
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It sounds like your completely guessing at what "it" does and how its applied. I on the other hand decided to investigate BEFORE acting as if i knew what it was we are discussing.
1. Its applied via vapor,in a vacuum chamber environment, so as to completely coat inside and out, all parts of said device. The coating is 1000 times thinner than a human hair and therefor does not change the way the phone feels or functions(screen response)
2. speakers are not effected because they too are waterproofed in the same nano tech molecular bonding process.
3. When you submerge your device once coated, water does completely run THROUGH your device. Short circuit cannot be obtained because the liquid cannot make contact to the positive and negative/grounding surfaces because of said thin/nano layer of protection. although it repels liquids, it still allows all existing electrical pathways to function without flaw, and will conduct electricity thus allowing for the capacitive functions to work also.
4. This technology was not designed to make your phone "UNDERWATER" proof, and they recommend not submerging any device in liquid. In the case that your phone falls from your hoodie pocket into the toilet, you can retrieve (and hopefully) rinse your device before electrical failure/short occurs. Its a backup plan for accidents, not a solution for mobile underwater photography or social networking.
These statements are not conjecture. this is what happens when you read and investigate what youve read.
If your gonna troll, at least take the time to know what your talking about. F'in trolls!
Not trolling, just thought this was the "old" method previously adopted (was it by Vertu?).
If you call anyone a troll for showing interest then I guess you would be alone in this world as a non-troll, just saiyan
Did you even read what you wrote??? Words like "probably", and other staments like "naturally closed" make you sound like an idiot, which im sure you are not... but if you are gonna post in a category, wouldnt it help to know the subject your posting about. The information is there and one should not have to ?guess?
I on the other hand became very curious about said tech, and therefor did the research needed to contribute to this discussion.
There are no what if this happens in this case because the are selling a tested product, and have limited device compatibility - for now.
I was hoping that when i saw a new post on this thread that it was someone with valuable information, trying to fill gapps of knowledge, but it was just "what if's" and "probably's"... come on. If you want to pm me about what ive learned about this product, ill be happy to share anything else i have with anyone. I am here to learn, not waste valuable time reading conjecture based on nothing.
Hey smart guy why would you come here looking for information when you already know everything?
Even if I was still interested, I wouldn't ask someone like you (just letting you know so you dont have to constantly check you pm)
Later buddy
Seriously guys. This is to get other peoples opinion about the product. No need to argue

YOU HAVE BEEN WARNED - Zagg InvisibleShield HD

I will post this in both Galaxy s3 sections because people need to know. This is a good read to know about their misleading advertising that their employee uncovered (unintentionally?) for me.
I am sorry I do not have any photos, because my camera just cant pick up the issues correctly...
I suggest to stay away from this product. It is not like the original invisibleshield.
It is very smooth, which is better than the original, but IT IS NOT DURABLE! The slightest pressure by my fingernail left an indent that has not gone away. I tried the same thing on my brother's original invisibleshield on his HTC Desire and it would not even leave an indent in the first place. If it flexed a little bit, it would heal itself right away.
My screen looks like I have been using the phone for 2 years! and I BABY the phone. Has always been in a case (which does not touch the screen), never shares my pocket with anything else, is face down in my pocket, hasnt been dropped yet (knock on wood) and have not bumped anything into the screen. I do not use a stylus.
I have had the protector on since June 27th and there are many indentations on the screen! It dents extremely easily and it does NOT HEAL.
I have been going back and forth with a Zagg employee in customer service and I will show the correspondence here, but I will remove his/her name.
ME
I have a new Samsung Galaxy s3 and I am wondering what the difference is between the regular invisible shield and the HD. I bought the HD and have had it installed for about 4 days now. It is very smooth which I like, but my brother has a standard invisibleshield on his HTC Desire and although it is not quite as smooth, it does not show any scratches.
The InvisibleShield HD shows scratches quite easily. I applied very light pressure with my fingernail to the corner and there was an indent. It still has not gone away since 3 days. On my brothers device, there is no indent shown as all with the same amount of pressure from my fingernail.
It seems to be less durable and more prone to damage, yet a higher price.
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ZAGG
Thank you for contacting ZAGG, where we are Zealous About Great Gadgets! My name is Luis and I appreciate the opportunity to assist you.
Thank you for the purchase of the invisibleSHIELD. I'd like to confirm that the HD is a thinner than the original, which helps with the smoothness and clarity. However, due to the same fact, it does not absorb impact or scratches as well as the original invisibleSHIELD. It still has the original's ability to repair itself but it will take longer to do so. Furthermore, we normally recommend not to asses the quality of any invisibleSHIELD until after a couple of weeks from installation, if it was successful. This is because the adhesive is still curing on to the surface of your phone and may be more prone do damage. If the adhesive is disturbed while it's drying, it will most likely stay that way.
I would recommend to allow an extra week to determine whether or not your invisibleSHIELD will need to be replaced, which is very likely due to the curing procedure your invisibleSHIELD has endured. If so, you may place a warranty request to have a new one sent to you.
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ME
I don't really see with what the surface of the screen protector has to do with the adhesive. The indents left in the screen protector are from absolute minimal pressure. I don't see how you are charging a premium for this product when in 2 weeks the screen will look horrendous being covered in indents.
Making it thinner but HIGHLY susceptible to indents is a terrible idea. I have also looked online briefly and I'm not the only one with this issue with the HD.
Zagg is generally known with quality products but this is crazy. A SCREEN PROTECTOR that can't withstand the smallest of pressure/contact/impact. Can you imagine if someone uses a stylus on here? I it would look like an ice rink after a week of crowds skating on it.
This product was not well thought through and I hope it is either redesigned or not made any more. My brand new phone and screen protector looks like I've owned it for over a year. (and I baby my phones. They never share a pocket with anything else, always use a case) for I have no idea how these marks could have even managed to get on there with that being said. I know only one I made on purpose to test it and it's at the bottom away from the screen, but there are many other marks on the screen. I hope it's not the COTTON FIBRES from my pocket making them...
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ZAGG
I am sorry to hear that you feel this way. However, it is unreasonable to compare different products and expect them to perform the same as others when they are in a different category. Different products are introduced to the market to satisfy different customers and provide a wider range of protection products. There will never be a "one-size-fits-all" product from any company.
To further elaborate on the adhesive part, if you were to remove part of the adhesive, you will see a noticeable line/scratch on the bottom (adhesive) side of the invisibleSHIELD because the adhesive has been removed/disturbed/stretched. As mentioned, the invisibleSHIELD is more vulnerable to damage while it is still drying.
We have also been selling the HD invisibleSHIELD for the iPhone 4/4S and iPad 3 (3rd Gen) with great success. In the iPad 3, it is not uncommon for customers to use fine stylus, such as the JOT stylus, which has a fine point.
I believe that the reason why you are not completely satisfied with the invisibleSHIELD you own is because you are comparing it to other products, as stated. However, if you are not happy with it, I would recommend seeking assistance from the retailer it was purchased from and inquiring about their return process.
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ME (latest)
First off I want to address your comment of "There will never be a "one-size-fits-all" product from any company. " I guess you have not heard of SGP? They Flex HD wet applicator is incredibly clear and smooth..and THIN. There are many products that are just as smooth and "glass-like" as the HD, without warping to the slightest contact. Also many other screen protector brands are excellent, from Rearth, to Ghost Armour, and on, and on.
Your interpretation seems to be that, there is no "one size fits all" because your new HD is very weak and you pretty much admitted that when you said, "Thank you for the purchase of the invisibleSHIELD. I'd like to confirm that the HD is a thinner than the original, which helps with the smoothness and clarity. However, due to the same fact, it does not absorb impact or scratches as well as the original invisibleSHIELD."
Also, this insults me even more when you tell me that, " it is unreasonable to compare different products and expect them to perform the same as others when they are in a different category"
I am surely not comparing products in a different category and I'm shocked to even see you write that... They ARE in the same category unless Zagg is magically creating their own category. It is in a wet application screen protector category. ACCORDING TO YOU though, the difference is that... its weaker... because its thinner.
That is even more interesting and let me tell you why.
Here is a link to ZAGGs post on THEIR website - http://www.zagg.com/community/blog/...-for-iphone-and-ipad-with-an-invisible-video/
Look familiar?
"We took the original invisibleSHIELD, improved the clarity, and added a glass-like surface."
Ive spent over an hour searching online through various sources and nowhere does it mention the fact that it does not absorb impact or scratches as well as the original IS. Yes the fact that is is thin is mentioned, but that fact alone should not lead someone to assume that this MORE EXPENSIVE and new product is any WEAKER than the original. If its weaker but clearer/smoother... it should be the same price!
ON SECOND HAND lets take a look at my box for the invisibleshield HD !
"THE invisibleSHIELD HD DELIVERS THE SAME PATENTED, AWARD-WINNING, AND VIRTUALLY INDESTRUCTIBLE PROTECTIVE FILM AS THE ORIGINAL PATENTED invisibleSHIELD, WITH PREMIUM FEATURES INCLUDING ADVANCED CLARITY AND A GLASS-LIKE SURFACE."
Wow, I may have just stepped on my own toes there, it does not even mention that it is thinner! Also in HUGE letters above that it says "THE ORIGINAL, MILITARY GRADE FILM NOW IN HD"
It says its the SAME FILM as the ORIGINAL, but with PREMIUM features (clarity, smoothness). This is misleading advertising at its best.
Keep in mind I purchased the shield based on reading the box in the store, and now after the fact I am searching online and still doesn't really help ZAGGs case.
What else does it say on the box? SCRATCH PROOF
It also mentions that if its ever damaged, it will be replaced for the life of the product. I think scratches/indents are considered damage and since my first email, this thing has nearly twice as many issues with it now.
I laugh at the same "nano-memory technology" on this packaging which is what you advertised on the original IS as well because NONE of the marks have gone away.
Also, interestingly enough, there is no mention of what you told me, "This is because the adhesive is still curing on to the surface of your phone and may be more prone do damage. If the adhesive is disturbed while it's drying, it will most likely stay that way."
Seriously? You dont mention that to the consumers? So this terrible screen protector will always look terrible now, You want us to leave the phone is a protective box for over a week allowing it to cure? That never happened with the original IS. This is the worst advertising for a product.
This is nothing against YOU because you did not manufacture or create the product packaging and advertising (that I know of), and you did shed some light on the misleading nature of this product for me, but don't tell me this is in a different category and that its not fair to compare to your original IS. Thats insulting my intelligence. I can read the packaging of the product sitting here in front of me that claims, again, ""THE invisibleSHIELD HD DELIVERS THE SAME PATENTED, AWARD-WINNING, AND VIRTUALLY INDESTRUCTIBLE PROTECTIVE FILM AS THE ORIGINAL PATENTED invisibleSHIELD, WITH PREMIUM FEATURES INCLUDING ADVANCED CLARITY AND A GLASS-LIKE SURFACE."
It CLEARLY says its the same, original film, but with added features. That would mean its in the same category, or if you want to play the category game, it would be in a premium category BASED ON THE PACKAGING AND ADVERTISING since it does not mention that it is weaker.
I was going to just return this to BestBuy and get them to refund the difference and just go with the original invisbleshield, but because of our correspondence which has made me look closer at the brand and its advertising for this product, I refuse to support this product. I will get a refund and purchase a better, wet protector applicator with glass like smoothness, military grade, great clarity, at a better price, and that will not indent like play-doh - and trust me, there are enough choices for this CATEGORY of screen protector on the market.
ps. this is not an isolated incidence, I have a friend who also purchased this and agrees with me.
pps. Your comment about your Apple products - if they have the same HD material that the Galaxy s3 has, I find it hard to believe that theirs arent weak as well. Although at the same time, people I know with Apple products dont really complain about any accessory they buy for them even when they break in the first week or have other faults.
I will be making these issues publicly known and voicing my displeasure with the brand and product.
Thank you and have a good day.
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Well this is an interesting post I just read through the whole thing and I have an Inivsa HD on my SGS3 and I have loved it. I just tried to rape it with my fingernail and it rubbed right out so I don't know where your coming from but if that did happen it would be very frustrating indeed. Where did you buy it from by chance?
Brosa said:
Well this is an interesting post I just read through the whole thing and I have an Inivsa HD on my SGS3 and I have loved it. I just tried to rape it with my fingernail and it rubbed right out so I don't know where your coming from but if that did happen it would be very frustrating indeed. Where did you buy it from by chance?
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I bought it from Best buy and even had them install it.
Because I had them install it, I have 30 days warranty on it, where they will just remove it and re-apply for me if anything is wrong with it.
I will be going and getting him to do that, and if it happens again, refund for me.
Maybe a bad batch came to Canada?
At least you can understand my frustration. It looks like I used a stylus on the shield, and I dont even own a stylus... lol
I thought everyone should know the unadvertised claims for the product at least! Its apparently thinner and weaker, and thats coming right from a Zagg employee!
EDIT: the fact that yours is fine actually frustrates me even more because he pretty much said that its perfectly normal that mine is dented. Which is clearly not true because yours is not. They cant admit a defect in even ONE film?
I had one on my GS2 and it acted the same. Never buy from them again. Over priced and feel horrible.
Sent from my GT-I9300 using xda premium
wow you pretty much owned them. +++ for this
personally i think under normal usage you will never need a sreen protector. a tpu case is more than enough.
pnda said:
wow you pretty much owned them. +++ for this
personally i think under normal usage you will never need a sreen protector. a tpu case is more than enough.
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Thanks for that comment, I just had to take some frustration out on them. Its not fair to compare their invisibleshield HD to their invisibleshield? haha... come on!
I just like to take the extra step to ensure that if anything sharp comes in contact with the screen, it will not damage it. I put screen protectors on the screens of my digital cameras too.
Well you should be a lawyer or soething,because you sounded very smart lol.
Id end up just telling them to fu** off and want my money back haha.
Sent from my SPH-D710 using xda premium
ScubaSteev said:
Well you should be a lawyer or soething,because you sounded very smart lol.
Id end up just telling them to fu** off and want my money back haha.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Haha thanks a lot.
I will be getting my money back through Best Buy anyway, but I needed to say something to these guys about their misleading claims.
Who doesnt want a product that is as good as the original, PLUS smoother and clearer?
Well... if that was only the truth!
I'm not sure why you had such a bad experience, but I love Zagg products. I even have a Droid Razr Maxx with a Gorilla Glass screen with a Zagg InvisibleShield.
Sent from my SGH-I987 using xda app-developers app
[x] said:
I'm not sure why you had such a bad experience, but I love Zagg products. I even have a Droid Razr Maxx with a Gorilla Glass screen with a Zagg InvisibleShield.
Sent from my SGH-I987 using xda app-developers app
Click to expand...
Click to collapse
Those would be the original Invisibleshields. My brother has one on his HTC Desire and its great, but this HD one on the s3 is terrible.
Make a tl;dr for this?
Wond3r said:
I bought it from Best buy and even had them install it.
Because I had them install it, I have 30 days warranty on it, where they will just remove it and re-apply for me if anything is wrong with it.
I will be going and getting him to do that, and if it happens again, refund for me.
Maybe a bad batch came to Canada?
At least you can understand my frustration. It looks like I used a stylus on the shield, and I dont even own a stylus... lol
I thought everyone should know the unadvertised claims for the product at least! Its apparently thinner and weaker, and thats coming right from a Zagg employee!
EDIT: the fact that yours is fine actually frustrates me even more because he pretty much said that its perfectly normal that mine is dented. Which is clearly not true because yours is not. They cant admit a defect in even ONE film?
Click to expand...
Click to collapse
Honestly man the reliability of there sheilds from batch to batch is horrific. I work at Best Buy and every time I have to install a sheild I will go through at least 3 of them to find one without a defect. Sounds like an exaggeration but its the truth I write off more Invisasheilds than anything else and its not because of me boching the install its because of them seriously having a defect. Once you get a good one though they are pretty nice.
Brosa said:
Honestly man the reliability of there sheilds from batch to batch is horrific. I work at Best Buy and every time I have to install a sheild I will go through at least 3 of them to find one without a defect. Sounds like an exaggeration but its the truth I write off more Invisasheilds than anything else and its not because of me boching the install its because of them seriously having a defect. Once you get a good one though they are pretty nice.
Click to expand...
Click to collapse
The guy seemed like he did a good job, he did it right infront of me. So I guess I will try my luck on another one since I wont be paying.
They dont care that you go through that many? How much is Best Buys cost for 1 invisibleshield?
I didn't read most of this thread, or even the OP, BUT, I had an evo lte for a few weeks with the new zagg on it, hated the screen protector. Exactly what OP says about scratches and indents staying indefinitely. After 2 weeks it just looked like crap.
Sent from my SPH-L710 using Tapatalk 2
Wond3r said:
The guy seemed like he did a good job, he did it right infront of me. So I guess I will try my luck on another one since I wont be paying.
They dont care that you go through that many? How much is Best Buys cost for 1 invisibleshield?
Click to expand...
Click to collapse
No they don't care man they know that most of them are defective. The cost on the HD ones is around $6 if my memory serves me correctly its not bad but still we just send them bag to Zagg.
Very interesting to hear from a best buy guy I'd love to know what kind of defects you're talking about, and so I can look out for them when I go to get mine installed. I have a zagg booth in the mall near me, would you recommend that I get it done there, or at the best buy across the street?
Sent from my Samsung Galaxy S3 with XDA Premium
thanks for the heads up to the community. I think market is the cheapest thing to sell, rather than a good resolved product which delivers what it promises. it takes a good lot of effort to check and double check if they sold what they are saying, and i think you've done that for us regarding this brand~
ironically, bad marketing goes twice as far and three times as fast =)
Wond3r said:
I will post this in both Galaxy s3 sections because people need to know. This is a good read to know about their misleading advertising that their employee uncovered (unintentionally?) for me.
I am sorry I do not have any photos, because my camera just cant pick up the issues correctly...
I suggest to stay away from this product. It is not like the original invisibleshield.
It is very smooth, which is better than the original, but IT IS NOT DURABLE! The slightest pressure by my fingernail left an indent that has not gone away. I tried the same thing on my brother's original invisibleshield on his HTC Desire and it would not even leave an indent in the first place. If it flexed a little bit, it would heal itself right away.
My screen looks like I have been using the phone for 2 years! and I BABY the phone. Has always been in a case (which does not touch the screen), never shares my pocket with anything else, is face down in my pocket, hasnt been dropped yet (knock on wood) and have not bumped anything into the screen. I do not use a stylus.
I have had the protector on since June 27th and there are many indentations on the screen! It dents extremely easily and it does NOT HEAL.
I have been going back and forth with a Zagg employee in customer service and I will show the correspondence here, but I will remove his/her name.
ME
ZAGG
ME
ZAGG
ME (latest)
Click to expand...
Click to collapse
I can attest to this gentleman's claim!
I bought the same product and had the exact same problem. The material is almost rubber like and gets indented extremely easily. I just thew mine away after a week. Dont buy!
Advantageous said:
I can attest to this gentleman's claim!
I bought the same product and had the exact same problem. The material is almost rubber like and gets indented extremely easily. I just thew mine away after a week. Dont buy!
Click to expand...
Click to collapse
I take back all my previous claims the Invisasheild HD on the SGS3 is terrible. I am experiencing the exact same "skating rink" look and feel now after moderate use. I baby my phone like crazy and I get all of these marks on it that will not go away. My sheild was good for the first week as said but now it is like this. Not to mention I went through 3 Invisasheild HD's at my store to find this one and it turned out like this after 2 weeks. I have now gone to the Matt finish Anti-Smudge sheild and couldn't be happier. This is a real problem that Zagg has to look at. I will update with some pictures in a little here once I get my macro lens to work.
@GamerMYJ, the only advantage in my experience is BestBuy isn't afraid to go get another shield and write it off for you, well at least I'm not and it shouldn't be an exception at another store & I speak on behalf of my store in Canada.
I also have this problem my question is though if just the screen protector is damaged or is this actually also damaging my phone screen?

Life Proof Case

Hey guys I have some good news. I emailed Life proof asking if they have plans for making their case for the S3 and new iPhone and this is the response I received:
Thank you for your email. Our LifeProof design team is hard at work designing cases and accessories that can accommodate the majority of devices and applications out there, including other smartphone platforms such as the Android, HTC, Galaxy and others. You can stay updated on all of our product updates and releases via our Facebook Fan page at http://www.facebook.com/lifeproofcases. Thank you and have a wonderful day!
So hopefully it shouldn't be too long before we see some of these cases hit the market. Or at least get some news.
Sent from my SAMSUNG-SGH-I747 using xda premium
While I would be all over a case from lifeproof, I wouldn't get your hopes up. That response is the same canned one they have been sending out for months. They keep saying they are working on other phone brands, but have yet to come out with anything. They even posted pretty much the same thing on their Facebook Page like 8 or 9 months ago.
Try SGP products, such as Argos providing full protection. It's a vertical-flip leather casing. It also gives a pure leathery feel.
DINLONG said:
While I would be all over a case from lifeproof, I wouldn't get your hopes up. That response is the same canned one they have been sending out for months. They keep saying they are working on other phone brands, but have yet to come out with anything. They even posted pretty much the same thing on their Facebook Page like 8 or 9 months ago.
Click to expand...
Click to collapse
yup, they gave the same shpeal when asked bout the Nexus S, Galaxy Nexus and Galaxy S2. I gave up on the supporting anything but the iPhone long ago...
Sent from my Galaxy Nexus using Tapatalk 2
alextheguy said:
Try SGP products, such as Argos providing full protection. It's a vertical-flip leather casing. It also gives a pure leathery feel.
Click to expand...
Click to collapse
The sgp stuff is nice, but many people are looking for a waterproof solution for kayaking, snowboarding, etc. Leather isn't exactly up to the task.
DINLONG said:
The sgp stuff is nice, but many people are looking for a waterproof solution for kayaking, snowboarding, etc. Leather isn't exactly up to the task.
Click to expand...
Click to collapse
Zip lock bag.
Sent from my SPH-D700 using Tapatalk 2
keekah said:
Zip lock bag.
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
You know a lot of people say that, and if I were just paddling on a lake or hanging on the bunny slope that would probably offer enough protection. (its what I do when I go to the beach) I really don't think that would even come close to the kind of coverage I would need for my uses though. Class 5 Rapids and zip lock baggies are not exactly the best of friends.
Right now I just leave my phone in my car or stick it in my dry bag and bring a waterproof Panasonic camera, and I am fine with that. It would be nice to have a lifeproof type option though, and I would be willing to pay for it.
DINLONG said:
The sgp stuff is nice, but many people are looking for a waterproof solution for kayaking, snowboarding, etc. Leather isn't exactly up to the task.
Click to expand...
Click to collapse
If your looking for a waterproof solution and are able to go a few days without your phone or have a back-up check out www.liquipel.com
I originally had my Nexus S treated by Golden Shellback, but they nolonger offer individual sales. but was referred to liquipel as they do a similar treatment.
Ive yet to use liquipel but LOVED the treatment Shellback did on my Nexus.
Basically they nano coated the components of your device so rather then blocking water from getting into your phone, this treatment waterproofs the components and allows the water to flow freely thru your device without causing damage to it.
If you go this route, when you get your phone back just throw it into whatever case you want n your golden.
Why exactly do you need your phone in class 5 Rapids? Texting?
Sent from my SAMSUNG-SGH-I747 using xda premium
Why exactly do you need your phone in class 5 Rapids? Texting? <br />
<br />
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
pictures, gps or god forbid something happens and you need to make an emergency phone call ?
Pictures, video, gps, music. No cell reception on the river, have to radio a Ranger station if anything goes wrong. Supposedly US Cellular just got a big grant to greatly expand cell coverage across the less populated parts of Maine, may eventually be able to text from on the water
I have read about liquipel and it sounds pretty good. It is more designed for accidental drops and splashes though it isn't truly waterproof.
A lifeproof case also seems like it would be toddler proof, that would be nice too!
I have read about liquipel and it sounds pretty good. It is more designed for accidental drops and splashes though it isn't truly waterproof.
A lifeproof case also seems like it would be toddler proof, that would be nice too!
Click to expand...
Click to collapse
Yeah I'm tempted to try liquipel, but I'm still attempting to persuade Golden Shellback to do it for me since I'm a 3x repeat customer.
Their process is similar to what liquipel does, but rather then putting the device as a whole into the chamber GSB disassembles the devices first to ensure every component is coated thoroughly during the bonding process

Honor 6X Durability Test - JerryRigEverything

https://www.youtube.com/watch?v=iXhw0hLmqG0
Shame to see this :/
This phone is bad, really bad. This is a shame for Huawei to do this with glass. DO NOT BUY IT! Scratches at level 3/4 WTF?!
sTefIx420 said:
https://www.youtube.com/watch?v=iXhw0hLmqG0
Shame to see this :/
Click to expand...
Click to collapse
There's already a thread for this.
https://forum.xda-developers.com/honor-6x/help/honor-6x-catastrophically-fails-t3549049
xphyle1971 said:
There's already a thread for this.
https://forum.xda-developers.com/honor-6x/help/honor-6x-catastrophically-fails-t3549049
Click to expand...
Click to collapse
You came here to promote your thread that was create after this one ? very nice
I got my phone for 200 bucks so what i'm saying next is with the price in mind:
To be honest, with the included cover the scratch issue is not that big of a deal
The bend test is an over kill. just don't sit on your phone.
This phone rocks for the price. (I'll say better than my galaxy s7) The only thing i miss is the faster lens on the s7.
The people who take JerryRigEverything's "durability tests" seriously are simply put, dumb. The videos he make are for pure entertainment purpose. Who lights up their phone's screen with a lighter? Are there still people who wouldn't protect their screen with a protector anyway? And seriously who the heck tries to bend their phone in half even if you're a rough user. Dumbness is taking over the people.
I own Honor 6X from about a month, I have about 10 hours SoT daily on my phone. With that kinda usage, I have 0 scratches so on my screen or back so far. And of course no freakin "bends" like it's a metal ruler lol.
hsn97 said:
The people who take JerryRigEverything's "durability tests" seriously are simply put, dumb. The videos he make are for pure entertainment purpose. Who lights up their phone's screen with a lighter? Are there still people who wouldn't protect their screen with a protector anyway? And seriously who the heck tries to bend their phone in half even if you're a rough user. Dumbness is taking over the people.
I own Honor 6X from about a month, I have about 10 hours SoT daily on my phone. With that kinda usage, I have 0 scratches so on my screen or back so far. And of course no freakin "bends" like it's a metal ruler lol.
Click to expand...
Click to collapse
There's no excuse for the s-h-i-tty glass used on the Honor 6x. None of the 50 phones he tested had the glass scratch at level 3 or 4. While I somewhat agree with the bending thing, the glass they used on this phone is pure crap.
xphyle1971 said:
There's no excuse for the s-h-i-tty glass used on the Honor 6x. None of the 50 phones he tested had the glass scratch at level 3 or 4. While I somewhat agree with the bending thing, the glass they used on this phone is pure crap.
Click to expand...
Click to collapse
Let me ask you something, do you use a protector for whatever current phone you own regardless of the glass type?
hsn97 said:
Let me ask you something, do you use a protector for whatever current phone you own regardless of the glass type?
Click to expand...
Click to collapse
Nope. Never. But when I saw the durability test for this device I went out and got one right away.
xphyle1971 said:
Nope. Never. But when I saw the durability test for this device I went out and got one right away.
Click to expand...
Click to collapse
If you think your phones with gorilla glass won't get scratched without a protector, you're not thinking right.
hsn97 said:
If you think your phones with gorilla glass won't get scratched without a protector, you're not thinking right.
Click to expand...
Click to collapse
It's not really about buying a screen protector or not. It's about the inferior quality of the glass Huawei chose to use on this device. It's the worst ever tested out of 50 phones and it's worse than last years 5x. I literally have a drawer full of phones and this is the first test that actually persuaded me to go out and buy a tempered glass screen protector. I never have felt the need before and the screens on all of my devices are still pristine.
xphyle1971 said:
It's not really about buying a screen protector or not. It's about the inferior quality of the glass Huawei chose to use on this device. It's the worst ever tested out of 50 phones and it's worse than last years 5x. I literally have a drawer full of phones and this is the first test that actually persuaded me to go out and buy a tempered glass screen protector. I never have felt the need before and the screens on all of my devices are still pristine.
Click to expand...
Click to collapse
Lol mate, you're taking JerryRig's stupid (meant for fun) durability tests way too seriously. His tests are not equivalent to day-to-day usage.
Fair point ?
hsn97 said:
Lol mate, you're taking JerryRig's stupid (meant for fun) durability tests way too seriously. His tests are not equivalent to day-to-day usage.
Click to expand...
Click to collapse
AGREE I DON'T TAKE HIM SERIOUSLY TOO.
But, you need to admit the fact that what ever be the day to day use of a device
there is that one day where things are not in your favor and S#!t Happens.
So, understanding the worst case scenario is not a crime but a reminder what you should expect rather.
CONSIDER:
In my **** day i accidentally drop my phone on the street while getting of a bus in INDIA and a car runs over it
now since JERRY DOES A BEND TEST BOTH THE FRONT AND BACK OF THE PHONE you will have an idea of what kind of damage you should be expecting and
if you should dive in to push your phone away
or
let it be it can handle a car running over it
and
i can get it back with no problem
iamrahilsood said:
AGREE I DON'T TAKE HIM SERIOUSLY TOO.
But, you need to admit the fact that what ever be the day to day use of a device
there is that one day where things are not in your favor and S#!t Happens.
So, understanding the worst case scenario is not a crime but a reminder what you should expect rather.
CONSIDER:
In my **** day i accidentally drop my phone on the street while getting of a bus in INDIA and a car runs over it
now since JERRY DOES A BEND TEST BOTH THE FRONT AND BACK OF THE PHONE you will have an idea of what kind of damage you should be expecting and
if you should dive in to push your phone away
or
let it be it can handle a car running over it
and
i can get it back with no problem
Click to expand...
Click to collapse
I can gurantee you that any phone you buy will become a brick if it was run over by a car. There, saved you time watching more videos. Lol
Challenge accepted !
oae08 said:
I can gurantee you that any phone you buy will become a brick if it was run over by a car. There, saved you time watching more videos. Lol
Click to expand...
Click to collapse
Why argue and waste time rather lets just ask "jerry rigs everything" to throw a google pixel and an Honor 6x under a car. Or lets do it by ourselves but someone will will need to sponsor you to get a free phone to break so yeah we cant pretty much do that can we. HONOR aint sending us a free phone anytime soon so lets see what people do when they get a free one like jerry who practically breaks the phone.
THEN WHY DO I WANT THIS ARGUMENT TO CONTINUE ?
Because my SAMSUNG E500H could manage drops like i dropped it while trying to get a clear snapchat post in a DJ snake concert it practically was being run over by people but it survived with a crack on the digitizer and leaving the LCD un harmed.
Now my HTC 526g+ that had a crappy but decent tempered glass on broke in a simple fall when i missed my pockets and drooped the phone in the METRO.
I have been a person with slippery hands when it comes to phones so it helps me know
like if i got an IPHONE 4s ill cover it in a pillow
if its an OBI WORLDPHONE i will first recollect when was Android 4.4.4 awesome and re-evaluate life's decisions.
if its an honor 6x ill buy a higher quality TEMPERED GLASS and a decent quality PROTECTIVE CASE.
( METAL BODY ALLOWS FOR SOME SERIOUS DAMAGE INTAKE ).
if it is an GOOGLE PIXEL then i can call F U C K IT and throw it screen side down under a car phones internal will be safe but screen might break.
iamrahilsood said:
Why argue and waste time rather lets just ask "jerry rigs everything" to throw a google pixel and an Honor 6x under a car. Or lets do it by ourselves but someone will will need to sponsor you to get a free phone to break so yeah we cant pretty much do that can we. HONOR aint sending us a free phone anytime soon so lets see what people do when they get a free one like jerry who practically breaks the phone.
THEN WHY DO I WANT THIS ARGUMENT TO CONTINUE ?
Because my SAMSUNG E500H could manage drops like i dropped it while trying to get a clear snapchat post in a DJ snake concert it practically was being run over by people but it survived with a crack on the digitizer and leaving the LCD un harmed.
Now my HTC 526g+ that had a crappy but decent tempered glass on broke in a simple fall when i missed my pockets and drooped the phone in the METRO.
I have been a person with slippery hands when it comes to phones so it helps me know
like if i got an IPHONE 4s ill cover it in a pillow
if its an OBI WORLDPHONE i will first recollect when was Android 4.4.4 awesome and re-evaluate life's decisions.
if its an honor 6x ill buy a higher quality TEMPERED GLASS and a decent quality PROTECTIVE CASE.
( METAL BODY ALLOWS FOR SOME SERIOUS DAMAGE INTAKE ).
if it is an GOOGLE PIXEL then i can call F U C K IT and throw it screen side down under a car phones internal will be safe but screen might break.
Click to expand...
Click to collapse
Im not sure if you are trolling or serious. Let me tell you something, a phone dropped is not similar to a car running it over. Also ive had 4 phones since the last 5 years, first was a blackberry which screen cracked from a simple fall on the street. Second was my galaxy s3 which is still in good condition despite it falling over a million times, and not to mention i still use it from time to time until this day. My newer galaxy s6 which i had a case and a tampered glass protector got its screen fully broken when it fell less than a meter high. Should we now say that samsung flagship device is really good quality (ex s3) or very bad (ex s6)? The truth is its all about how the phone fell, the angle, the type of surface there are too many variables. Now im using my honor 6x without any cover and it is still as brand new. Even though it fell maybe 2 times it still doesnt have a scratch. So chill with these videos they are nothing scientific and only for entertainment
oae08 said:
Im not sure if you are trolling or serious. Let me tell you something, a phone dropped is not similar to a car running it over. Also ive had 4 phones since the last 5 years, first was a blackberry which screen cracked from a simple fall on the street. Second was my galaxy s3 which is still in good condition despite it falling over a million times, and not to mention i still use it from time to time until this day. My newer galaxy s6 which i had a case and a tampered glass protector got its screen fully broken when it fell less than a meter high. Should we now say that samsung flagship device is really good quality (ex s3) or very bad (ex s6)? The truth is its all about how the phone fell, the angle, the type of surface there are too many variables. Now im using my honor 6x without any cover and it is still as brand new. Even though it fell maybe 2 times it still doesnt have a scratch. So chill with these videos they are nothing scientific and only for entertainment
Click to expand...
Click to collapse
Wouldn't that leave a giant variable for people who want to solve problems related to the exact matter if i consider the angle surface, ETC on which my phone drops and breaks.
I can only test my phone by droping it from a height and then fixing problems right and if we do this process over and over again we get a durable phone right.
SADLY, companies cannot spend that much on just making test models and break them over and over again to make a durable phone that costs more than a kidney
ALSO
Droping an object is not a standardized test and cannot be repeated without minimum human error.
hsn97 said:
If you think your phones with gorilla glass won't get scratched without a protector, you're not thinking right.
Click to expand...
Click to collapse
You're right, i wanna get a glass screen protector on top of the plastic one included but I'm too lazy, regardless it's still great for the price range.

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