HTC one m8 cm13 not getting phone calls. Help - One (M8) Q&A, Help & Troubleshooting

As of recently I shave been noticing my voicemail getting messages, but no missed calls, there are also certain times where my pebble watch will say there is no Internet connection when I am connected to cell data. Are these related? Also I really need to be able to know when I'm getting calls. Any help would be appreciated.

Also, just found out if do change to 3g it will work, but not on lte

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Orange Desire dropping calls and diverting calls to VM

It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?
stats101 said:
It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?
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P.s. the phone is not rooted, however very recently I used ADB to install all apps to SD.
oh, the phone has also rebooted a few random times on it's own aswell over the last few days. I think it's all linked.
Have inserted the sim card into another phone. On my desire, while testing, out of 8 incoming calls, 2 went to Voicemail. On my other phone, out of 20 incoming calls, 0 went to voicemail. Seems that it's a fault with the phone and not Orange reception. Going to phone HTC.
Suggested I do a hard reset. I might aswell root my phone and install stock if that is the case.
Any suggestions before I waste a day?
All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk
Hi
I used to have an X10, that frequently put peoples calls direct to VM in full reception (even with a mate standing next to me calling it went to VM). Now i have the desire and still the same issues, I get random texts telling me I have missed calls when the phone never rang. So I'm not sure if its Orange or Android. I was previously on o2 and didn't have these issue
Update the radio part ?
Sent from my HTC Desire using XDA App
AndroHero said:
All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk
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Click to collapse
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App
tidy said:
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App
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I know that, but in my area, i only just got gprs with orange, but with t-mobile i get an excellent hsdpa signal, and there cheaper, £5 for a months unlimited internet
Sent from my HTC Desire using Tapatalk
If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.
so if somebody could write an app that suspends data connection if on 2g and allows data for 3g only, then problem solved?? Obviously only for people who are not really bothered by loss of data sometimes.
arewenotmen said:
If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.
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I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......
my data connection is usually switched off (saves battery), so that isn't the cause,
noternet said:
I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......
Click to expand...
Click to collapse
Odd. Maybe Orange changed something - I've never tried with them. The network feature is called DTM, but I didn't think anyone had turned it on. I frequently miss calls on O2 because of this.
The Desire also appears to frequently lie and reports the wrong symbol much of the time - so at work with only GPRS (in the middle of nowhere and we have our own cell on our site), mine often says H for HSDPA, and yet the same problem occurs. I suppose it's possible that you're actually on EDGE.
There's a thread about it here: ht tp://androidforums.com/htc-desire/68995-not-receiving-calls-when-browsing-gprs.html
used to have this problem with my x10 on orange until i flashed a new rom and updated the baseband, hasn't dropped a call since....... the wife recently upgraded her phone to desire hd and she is now having the dropping calls/forwarding to vm problem. i reckon its got to be something wrong with the radio orange are using, get it flashed and see if it helps? that is my plan with the missus phone!
I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.
Mok_ojin said:
I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.
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Click to collapse
That's the same work around i have been using. 2G also seems better for battery life, so now I prefer it over 3G.
OP - my partner has been experience EXACTLY the same issues as you with her AMOLED Desire.
To the point where we are possibly going to root it soon, in the hope that a new ROM/radio will resolve the issues. Not sure how viable this is though...

[Q] Can't receive calls while on 2g

Hello,
I have my phone for few weeks already and today i noticed one major issue. I will try to explain everything as clear as it is possible.
While i am on 3g network, there are no problems at all. I can make a call, i can receive a call, i can receive SMS etc... Everything works as it should be.
When i switch to 2g that's when the problem comes in. In the first 15 seconds after switching to 2g, i can operate my phone as in 3g - i can send and receive calls, i can send and receive SMS'es. After 15 seconds there is no ability to receive any call. The caller alway hears the same song: "the phone you are trying to reach is either turned off or out of radio coverage...". Also no SMS'es can reach my phone. Despite of this, i can send a call any time i want...
There's one thing i've noticed. When i turn my mobile data on - everything works just fine (you should be familiar with turning off mobile data function), but this is unacceptable to my mind. It seems that when i want to receive a call, i should be on 3g (doesn't matter if mobile data is turned off or on), or on 2g but with mobile data turned on...
I did one test - changed the APN's entry to a messy one, and left the mobile data on. Still wasn't able to receive any calls. Thats leads to a statement: while on to 2g, i have to be connected to the internet to receive a call, while on 3g, i can disconnect form the internet and still be able to receive all calls.
Additional info: HTC Desire - unbranded, non-rooted, stock ROM.
Can anyone help me to solve this issue?
It seems this problem only appears at home. At work (15 miles away form home) i can be on 2G and still able to receive incoming calls... Any ideas?

Help! HTC Evo can't recieve picture messages

Hey guys, my friends evo won't recieve picture messages. She can send them, but never recieves them. She is currently using Go SMS Pro, but even on the stock app/handcent, etc. she still has no luck recieving them. Her phone is non-rooted btw. Any input to help her recieve pictures is greatly appreciated.
This may sound silly, but is she always on WiFi when she is trying to receive them? When I am rooted or was when I wasn't rooted, I could only receive picture messages on 3G for some odd reason. My WiFi would always be a very strong signal and three times faster than my 3G, but it would continually try and never get a thing and then I switched to 3G and boom, there it was.
totalanonymity said:
This may sound silly, but is she always on WiFi when she is trying to receive them? When I am rooted or was when I wasn't rooted, I could only receive picture messages on 3G for some odd reason. My WiFi would always be a very strong signal and three times faster than my 3G, but it would continually try and never get a thing and then I switched to 3G and boom, there it was.
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Click to collapse
when she gets a mms it should auto switch the 3G radio on to download the pic then go back to wifi atleast that's how it is on my phone.

[Q] Signal dropping / Hangouts not sending or recieving

Has anyone else been having issues with signal dropping or hangouts not sending or receiving texts? I was wondering if its my phone or the network. Im with Rogers in Canada. If anyone has any insight an you help me out?
Regards
bradellis51 said:
Has anyone else been having issues with signal dropping or hangouts not sending or receiving texts? I was wondering if its my phone or the network. Im with Rogers in Canada. If anyone has any insight an you help me out?
Regards
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Click to collapse
dont help you much but my signal is the best ive had on a phone
bradellis51 said:
Has anyone else been having issues with signal dropping or hangouts not sending or receiving texts? I was wondering if its my phone or the network. Im with Rogers in Canada. If anyone has any insight an you help me out?
Click to expand...
Click to collapse
I;ve been having mixed success since yesterday. My issue is with sending. I seem to be receiving just fine but sending can be hit-and-miss. Haven't had a single retry-sending work. Pretty frustrating. BTW, I doubt it's your phone, mine's an LG Metro running 4.0.4
So i called rogers tech support and they did a "mobile network reset" (i don't know what that even means... isn't that just like turning off the internal radio?) but they told me to monitor my signal loss for the next 24 hours. Is anyone else is noticing that they completely lose signal let me know. Im worried its my phone and not the mobile network.
I found the signal on my M7 was perfect, 5 bars for where I live. Now on the M8 signal is up and down, mostly down (as in no bars).... Frustrating.
Sent from my HTC One_M8 using xda app-developers app
I have the same issue on Rogers with my M8. Did an exchange of the phone and same thing... Pretty sure it's Rogers' network problem.
My data would sometimes turn on and off repeatedly before the signal shuts off completely. Also my SMS isn't sending properly from time to time, people would get duplicates lol

network issues

Currently I am in stock room.
My phone suddenly drops the network (Wi-Fi and cell network) but it is not in airplane mode.
I won't be able to receive any calls, but the caller will hear busy tone.
During the whole time my network shows few bars, but it is probably fake network.
I am just missing many calls due to this problem, and when some one notifies over other phone I will get to know and I will put into airplane more and back, the network resets and works fine.
Can anyone know what is the problem ??
I have reset my phone also, but of no use.
Thanks in advance.

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