WiFi issues on 5 Ghz Network - Verizon LG G4

Hello everyone,
I wonder if anyone has experienced the following problems and if they have resolved them. My Lg G4 is having some serious problems with my 5ghz WiFi network at home. The 2.5 ghz works reasonably well but the speed of my 5 Ghz is more than twice the 2.5. So here is what happens, I am in the room of the router, excellent connection and all of a sudden during browsing facebook/random internet search about c++ programming/linux command the the internet cuts out. There is no internet on my phone what so ever, going to any page yields the same result. I pulled out my laptop and tested the connection on the 5 ghz and 90 megs per second.
If I turn the wifi off and turn it back on the phone reconnects and regains internetability (or the traffic starts going again).
I have tried resetting my phone, getting a replacement, changing router settings - I did everything from removing the key, leaving it unprotected to changing channels to doing firmware updates to no avail.
Has anyone had this issue and solved it?

Wireless on this device is seriously broken in every aspect. I've been battling the 5ghz issue for months now. They (VZW) know its an issue, LG knows it an issue. They credited me for two months but now say they wont do any more and I have to buy a new device out of my pocket. Even went as far as to tell me the G4 doesn't support 5ghz band and that they were sorry that I don't understand how WiFi works. They also refuse to warranty because its a software bug and any additional G4's will have the same issue. So its an issue, but its not an issue...according to them....Totally over it, and their lack of support.

Sorry, I don't have a solution for you, but I can confirm the G4 has 5ghz issues. The LG G2 also does, but much worse.
I have my G4 connected to 5ghz only (802.11ac) at home, and I experience this issue about once a week. (I'm sure it would be more if I used my phone at home more). The traffic all of the sudden just stops. Toggling wifi on/off or just waiting a long time solves it. My two other devices on 5ghz have zero issues. I can live with it because, so far, it has never interrupted important stuff like wifi calls.

Same result here on the 9th device stupid VZW has sent me and the 5ghz still dont work. I still cannot understand how it is that these people sell a broken device and can get away from the lemon laws. It is like a bank all we do is we take in the money and the broken product we sold to you is something you have to deal with.

Related

Phone loses reception, restart to get it back?

Love love love my Desire. Few little problems here and there (Music Genre, Battery life etc) but the one main thing that is really bugging me is, that if I lose reception (I live in a area with lots of valleys), it will never regain reception even if I enter a town centre or City. I always have to either switch Airplane mode on then off. Or more often than not, turn the phone off completely and switch it back on, where it then finds reception straight away.
Anyone else getting this?
I'm on Vodafone and using the latest Generic Rom
I'm not sure if this is the same problem, sometimes i
have no data connection (i guess 3x since i have the phone).
I see some bars but no Edge or H (3g) sign and obviously i have not data connection ... dunno if the phone part work, will try next time.
anyway, i could get the data connection back by switching from 3g to GPRS mode and later back. You can see in the bar that for a very short time all GSM connection is gone ... i guess it's similar to switching to airplane mode ...
Maybe it's worth a try for you, maybe it's totally useless
btw: i'm living in a city, the nearest celltower is just a few meters away.
I have similar issues but I had the same issues with my ADP, not just the Desire.
Inside my University buildings I lose reception very often and the GSM connection always reestablishes itself but not the Data connection. When I reboot my phone the same thing happens. There is a good chance that the Data connection wont initialize and I have to switch to Airplane mode and back to get the Data connection. Really frustrating sometimes :/
Another very, very annoying problem I have is that sometimes it shows a data connection but it can't be used. It shows E/3G/H but whenever I start an app which uses data, it always times out.
Another problem, which is probably not fixable, is that my Phone likes to jump between E/3G/H quite a lot and every time it does do so, it seems like the app using the data connection has to reestablish the connection. This led to quite some timeouts when it was constantly jumping around.
I get poor 3G reception on my desire ( orange UK ) , have to go outside in the rain to get a better reception
CharlieCharlie24 said:
Love love love my Desire. Few little problems here and there (Music Genre, Battery life etc) but the one main thing that is really bugging me is, that if I lose reception (I live in a area with lots of valleys), it will never regain reception even if I enter a town centre or City. I always have to either switch Airplane mode on then off. Or more often than not, turn the phone off completely and switch it back on, where it then finds reception straight away.
Anyone else getting this?
I'm on Vodafone and using the latest Generic Rom
Click to expand...
Click to collapse
vodafone have been getting worse and worse of late, I travel from surrey to london (central) every morning and was getting the same thing. I was even getting this all the time with a blackberry 9700, It is not the phone as I tried tmobile sim card in the same areas and didn't have the problem. Only 8 months to go of my contract which I will not be renewing.
I have an issue where if I use wifI at home for an evening, when I switch wifi off, the 3g data connection does not re connect. If I re boot, it connects immediately.
Sent from my HTC Desire
xxnoelziexx said:
vodafone have been getting worse and worse of late, I travel from surrey to london (central) every morning and was getting the same thing. I was even getting this all the time with a blackberry 9700, It is not the phone as I tried tmobile sim card in the same areas and didn't have the problem. Only 8 months to go of my contract which I will not be renewing.
Click to expand...
Click to collapse
the sites around the areas might actually be down try calling and checking that out
CharlieCharlie24 said:
... if I lose reception (I live in a area with lots of valleys), it will never regain reception ... I'm on Vodafone and using the latest Generic Rom
Click to expand...
Click to collapse
Assuming Vodafone uses Sim cards. I just had the same issue, here in the states with AT&T. I thought my Tilt was at fault so I borrowed a little Samsung flip phone and put my Sim in it but it did the same thing.
I had AT&T replace my Sim card and so far, 48+ hours, it hasn't happened again on my Tilt.
Might be worth a try.
holmanm said:
Assuming Vodafone uses Sim cards. I just had the same issue, here in the states with AT&T. I thought my Tilt was at fault so I borrowed a little Samsung flip phone and put my Sim in it but it did the same thing.
I had AT&T replace my Sim card and so far, 48+ hours, it hasn't happened again on my Tilt.
Might be worth a try.
Click to expand...
Click to collapse
Thanks, might try changing the Radio version and see if that helps first, if not will give Vodafone a call.
traspler said:
I have similar issues but I had the same issues with my ADP, not just the Desire.
snip
Another very, very annoying problem I have is that sometimes it shows a data connection but it can't be used. It shows E/3G/H but whenever I start an app which uses data, it always times out.
snip
Click to expand...
Click to collapse
I have this same problem at home (in South London) with my desire and had it with my G1 too (both on T-Mobile). I'm pretty sure it's a network issue rather than android or the phone. I constantly have 3 bars of H signal and during the daytime it's blazing fast but after around 5pm and all day at the weekends it becomes basically unusable with network timeouts more often than usable connections. I work 40 miles away down south and I get a consistently fast data connection down there with none of the time out problems.
I also tried using a t-mobile sim in a 3g dongle and had the same issues, it was great during the day and incredibly slow with loads of timeouts in the eve. It reminds me of when unmetered ISPs first came out and couldn't cope with the amount of bandwidth being used, I'm pretty sure this is a similar capacity problem in some areas.
I've been in touch with t-mobile and they are escalating it to 3rd line support so will wait and see what happens. As it's at home I can use wifi and it's not the end of the world but it some respects I wish I hadn't upgraded and switched networks instead, my gf's on O2 with the phone that is not to be named and doesn't have this problem at all.
In response to your most recent query on a different thread you had posted (now closed):
Will changing the radio help me?
Currently got this issue happening daily
http://forum.xda-developers.com/showthread.php?t=676866
If I lose reception at any point, I have to either turn Airplane Mode on and off or restart the phone to get ANY sort of reception.
Currently on 1.15.405.4 Generic Rom with Baseband version 32.30.00.28U_4.05.00.11
Click to expand...
Click to collapse
Yes, by updating the Radio version this can improve things like battery life, network reception, Wi-Fi, and GPS signal strength, but this also depends on your region - it will either work better for you or could be worse. It may be worthwhile changing to Radio 4.06.00.02 for a few days and try to establish whether or not it improves your situation. If it doesn't, then just revert back to the stock Radio version.
I had a very similar problem on my Touch Diamond 2. It turned out to be a faulty aerial and had to go back to HTC for repair. Worked ok for a while after that, then it started again. An update to their latest ROM then solved it. So a hardware issue and a seperate software issue both produced the same fault for me.

Samsung Galaxy S3 i747 Wi-Fi+Connection ISSUE!!!!

I used my Galaxy S3 a few weeks ago
It is the Rogers i747m Galaxy S3 LTE
The major issues I am having are:
Weak Wi-Fi: the Wi-Fi is weaker than my iPad 3... It disconnects and connects... Even in my living room, next door from my router, my signal is either 1 bar or 0 bar for Wi-Fi, and sometimes it disconnects... My iPad in the same living room gets around 2/3 or 3/3 bars
Weak Cellular Reception: the weak cell signal is also an issue... It is not as weak as dropping my calls, but it is weak and slows down my data speeds...I am using in the wide open in Scarborough in Toronto, there are no high rise buildings.. On 2G, I get full bars... On 3G, I get a bar less than full. On 3.5G (HSPA+), I get 2 bars to half bars. And on 4G LTE, I get 2 bars or even worse no bars and it switches back to 3G or 3.5G HSPA+...
Never had these Wi-Fi and cellular signal issues with my Samsung Captivate and Samsung Wave S8500.....
Anyone can tell my if my phone is defective?
Or is this the phone hardware issue and it widespread with the North American LTE variant of the Galaxy S3?
Thanks.
Good Question, one of which I like to know myself. I'm in the west end (Brampton (for now lol) ), it seems like the signal strength varies even in the same city with only a 3 min drive apart and no tall building in sight lol. I'm talking 1248 kbps to 31743 kbps download.
Not sure about the cellular signal but the WiFi connecting and disconnecting is a known issue(by us, not sure if Samsung) and is being worked on. http://forum.xda-developers.com/showthread.php?t=1790187
Following the instructions in the OP fixes it for me but when I reboot the device, problem is back.
I haven't had any WiFi issues. I don't use it a lot. But I was testing it out tonight and it hasn't disconnected on me at all. I'll keep testing it out
and let you know if I lose WiFi connection. I do recall when I had the S2 i9100, I was losing WiFi connection quite a bit. I wonder if this is a random Samsung device issue? Or could it be an issue with the type of router you have?
Wirelessgirl said:
I haven't had any WiFi issues. I don't use it a lot. But I was testing it out tonight and it hasn't disconnected on me at all. I'll keep testing it out
and let you know if I lose WiFi connection. I do recall when I had the S2 i9100, I was losing WiFi connection quite a bit. I wonder if this is a random Samsung device issue? Or could it be an issue with the type of router you have?
Click to expand...
Click to collapse
If you have this issue, you'll notice right away as it'll connect and disconnect you every 5 seconds or so. I've only noticed it with one WAP and that's one at work, at home and elsewhere it works fine.
I am getting weak Wi-Fi signals around 0-2 bars.. And it disconnects sometimes at random but not as often as 5 seconds though...
Also, the question with the Wi-Fi issue being mass spread might be the International Tegra 3 version
The North American GS3 used the Qualcomm 89xx with has integrated Wi-Fi.. Possibly the North American model use a different antenna design...
I barely talk on my phone but the bars are about the same levels as my iphone 3gs before it was. My wifi I use it in 5ghz, and across my apartment, through 2 walls, im getting near wired speeds.
No issues with wifi here. I at least that I've noticed seems about the same compared to my iPhone and transformer tablet..
for me I am using it on wireless N on the 2.4 ghz band
I have yet to try on a 5 ghz band wireless N
My WiFi feels like it can go 1mb/second..
I do sometimes get roaming messages when I'm at home which confuses the heel out of me
Sent from my SGH-I747M using xda premium
I just accessed the *#0011# and turned the Wi-Fi Power Save to OFF and my S3 Power Save is also OFF
Wi-Fi signal is still VERY WEAK 1-2 bars and sometimes no bars... Did a Speedtest and got around 3Mbits/sec downlink and around 0.2Mbits/sec uplink...
On my laptop, I am getting 19Mbits/sec down and around 8Mbits/sec up.....
I checked the service menu's Wi-fi Information page on my S3 via dialing *#0011# -> MENU softkey -> WiFi
In the Wi-Fi Information, it shows my phone is connected to my router using 802.11b ONLY
What the heck??? ICS Software glitch???
You are getting 1MB/sec down ??!?
Damn how do you do it??
It seems like the North American GS3 with the Qualcomm LTE chip suffers the same Wi-Fi as the International version
Check thread: http://forum.xda-developers.com/showthread.php?t=1724838&page=6
But you must have a good Wi-Fi unit.. I will go to the store and exchange my White S3 i737m tomorrow and see if the Wi-Fi problem still persists..
Before you exchange your phone, could it be your router? Did you test your phone out with a different router or in someone else's house? I have no issues with mine. Like I said in my previous post, I had issues with WiFi on my S2. So I'm thinking it's a random Samsung issue with certain routers.
I have 3 different routers at home
1. Standard D-Link Dual-band N router which I bought last year
2. D-Link Xtreme N
3. Linksys Wireless N
| have tried on my Xtreme N and my Linksys on both 2.4ghz and 5.0ghz and the phone just has really low Wi-Fi signal either 0-2 bars of signal and it disconnects and reconnects at random...
The only way for me to get a good signal it basically using my phone 10cm from the router...
I tried the phone at a friend's house, in which case he has a Belkin Wireless N router. Also I tried it on University of Toronto St. George campus' WiFi... Both scenarios results in the same, low WiFi connection signal it seems to fluctuate randomly, Low down/uplink speeds and disconnection and reconnects at random...)
From the phone's service menu for WiFi, it show the phone is only connected to 802.11b (It will NEVER connect to g or n no matter what router I tried to connect to)
Non of these WiFi issues happen to my Samsung Captivate... When I use my Captivate, even when I am in the basement (my router is in the 2nd floor), my Captivate is getting around 50-75% WiFi signal strength on 802.11n
It seems like I did not have time today to exchange my phone due to some University essay due... Will probably exchange it on the weekend.
Will definitely report back on my exchanged model on XDA...
mms6 said:
You are getting 1MB/sec down ??!?
Damn how do you do it??
Click to expand...
Click to collapse
Its just damn good lol
Coming from Rogers Galaxy S II LTE, the LTE connection is weaker on the GSIII. Even when comparing it to the iPad3 at the same location at the same time, iPad connects fine on LTE and the GSIII at times is on 4G.
I did my exchange yesterday..
My WiFi disconnection seemed to have stopped. But the weak signal issue is still present..
I could not pick up public WiFi spots in my University... This is a ludicrous issue... Even in my house, I could barely pick up my own WiFi (if I am literally in the same room or a room next to the router).. My GS3 cannot even pickup any of my neighbors' WiFi. On my iPhone, Docomo Sharp SH-06D and my Samsung Captivate, I could pick up WiFi from neighbors across the street......
Well at least my new unit do not randomly disconnect and reconnect the WiFi now... But the weak signal link is still a MAJOR issue...
Hopefully Samsung will acknowledge the WiFi issue soon....
I have the exact same wifi issues as you. I've called Samsung and their support tech concurred with me that my phone is defective. I verified it with AT&T also when I took the phone to an AT&T corporate store and sat down with a salesperson there with an SGS 3. Connecting to the in store wifi the salesperson had full bars. I had barely one, and it kept reconnecting. I have to wait another couple of weeks before I can do a warranty exchange with At&t because I didn't buy my phone from a corporate store, I got it off of craigs list, and AT&T warranty services won't step in and help until the phone has been on sale for 31 days. So I'm having to wait until then. Meanwhile My data plan started on the 16th of July and I got a warning that I've used 65% of my 4g data up already. I'm sure I'm going to go over and they issued me a 10 dollar credit to take care of that.
It's inconvenient yeah, but at least I'll be taken care of.
AT&T actually gave you credits for data even your phone was from Craigslist?!!
If it was Rogers, they wouldn't even cared.. lmao...
Samsung should make the WiFi issue public... This is NOT AN ISOLATED ISSUE.... It is much more widespread, not just on the ATT/Rogers/Bell/Telus Galaxy S3 i747(m) variants...
The WiFi problem persists on the International i9300 version as well....
....
mms6 said:
AT&T actually gave you credits for data even your phone was from Craigslist?!!
If it was Rogers, they wouldn't even cared.. lmao...
....
Click to expand...
Click to collapse
More than that, they would probably laugh in your face for even asking.

Q. Anyone getting horrible wifi speeds on 2.4ghz

So, I usually leave my phone on my wireless n/5ghz connection, and I get fantastic speeds.
I tried in on 2.4ghz today, and instead of getting my "normal" 60 down/13 up, I can't get anything faster than 5 down/3 up
I know its not my router, as its brand new, and I have it setup perfectly, and everyone else's devices in the house,(lg G2's, samsung tablet) gets GREAT speed on both 2.4ghz, and 5 ghz in the same exact spots.
I am only getting a 39 meg "Link Speed" on my phone on 2.4ghz, whereas the other phones in the house are getting a 96 meg "Link Speed" on 2.4ghz
I've tried all the advanced wifi settings on the phone, including going from auto to 2.4 only, and the speed is still horrible.
My previous phone, an LG Flex, also had great speeds on both 2.4ghz and 5ghz..
This is a completely stock t mobile m8, only 3 weeks old, so I am wondering if the phone is bad, or if these phones just have poor 2.4ghz wireless radios..
Anyone see the same problems with thier M8 and wifi speeds on 2.4ghz?
Same problem for me since 4.4.3 i must switch wifi off on to solve the issue and after a while problem returns.
Setting a static ip in settings helps a little.
Sent from my HTC One_M8 using XDA Free mobile app
yeah, I wonder if it happened when I got 4.43 a few days ago; I never bothered to check it until today..
thanks
I see some one else posted a similar wifi speed issue; there must be more folks who had this problem since the 4.4.3 update..

Weird wifi issue with solution on 5ghz arris chips

So my phone seems to act really wonky on 5ghz band and ATT and comcast both have arris chipset based routers, the throughput speed is fine but the ping goes up and it has a intermittent packet throughput or something when i play games it goes from orange to green to orange to green with totally inconsistent ping times, i could only find one thread where i read these phones do not like arris chipsets which kinda sucks because thats all these broadband providers give out. on comcast modems you cant even use the 5ghz band its so bad, on att it works half of the time but the solution i found is to login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, i know its working properly because my ping times are consistently 25ms when its having a problem its always 45+ms which isnt that huge of a difference but its so strange because clearing the cache does not solve this problem, im on the latest nof27b updated running pure nexus now, so i really wish they could fix this problem, if my router is unplugged and plugged back in it has this problem as well, i hate that i have to do a buncha restarting and logging in, at first i thought my pixel was broken, and i spent upward of 6 hours flashing and reflashing back to stock and rooting etc. anyone else with a similiar problem
Get some of the network tools on your phone and do some testing/data collection. If it truly is bad connecting to the 5Ghz network your only solution might be to buy your own wifi router and connect it to the cable modem and use your own WiFi setup (make sure you set it to use different channels than the ISP one if you can't turn off the ISP WiFi). We have Netgear X8 here at home and I only connect to 5 Ghz with zero issues.
vidfinnx said:
So my phone seems to act really wonky on 5ghz band and ATT and comcast both have arris chipset based routers, the throughput speed is fine but the ping goes up and it has a intermittent packet throughput or something when i play games it goes from orange to green to orange to green with totally inconsistent ping times, i could only find one thread where i read these phones do not like arris chipsets which kinda sucks because thats all these broadband providers give out. on comcast modems you cant even use the 5ghz band its so bad, on att it works half of the time but the solution i found is to login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, i know its working properly because my ping times are consistently 25ms when its having a problem its always 45+ms which isnt that huge of a difference but its so strange because clearing the cache does not solve this problem, im on the latest nof27b updated running pure nexus now, so i really wish they could fix this problem, if my router is unplugged and plugged back in it has this problem as well, i hate that i have to do a buncha restarting and logging in, at first i thought my pixel was broken, and i spent upward of 6 hours flashing and reflashing back to stock and rooting etc. anyone else with a similiar problem
Click to expand...
Click to collapse
I have a suggestion to your problems, i think this has something to do with this problem that you mentioned, it has a intermittent packet throughput or something when i play games it goes from orange to green to orange to green with totally inconsistent ping times, see this is where the problem is, as you said before, login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, but wait i have a suggestion login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, and so do i, and i spent upward of 6 hours flashing on comcast modems you cant even use the 5ghz band its so bad, i hate that i have to do a buncha restarting and logging in with totally inconsistent ping times, wonky on 5ghz band and ATT and comcast both have arris chipset based routers, anyone else with a similiar problem, ne thread where i read these phones do not like arris chipsets which kinda sucks because thats all these broadband providers give out. on comcast modems you cant even use the 5ghz band its so bad, on att it works half of the time but the solution i found is to login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, i know its working properly because my ping times are consistently 25ms when its having a problem its always 45+ms , the ping goes up and it has a intermittent packet throughput or something when i play games it goes from orange to green to orange to green with totally inconsistent ping times, i could only find one thread where i read these phones do not like arris chipsets which kinda sucks because thats all these broadband providers give out. on comcast modems you cant even use the 5ghz band its so bad, on att it works half of the time but the solution i found is to login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, i know its working properly because my ping times are consistently 25ms.
Does this help?
Here
Example...See all the ping times around the 25ms range then after all night it jumps to the 40s for some reason In the morning and network toggle doesn't seem to help now switching networks...
this is getting annoying cant seem to fix this and it seems to happen if the phone sits around idle for a while
You'll probably need to get your own WiFi router to plug into the cable modem. That was the only solution of us when we were in an apartment 2 years ago where they supplied ATT Uverse. WiFi was practically unusable. Plugged my router in and we connected to that with zero issues. Phones and computers.
aspexil said:
You'll probably need to get your own WiFi router to plug into the cable modem. That was the only solution of us when we were in an apartment 2 years ago where they supplied ATT Uverse. WiFi was practically unusable. Plugged my router in and we connected to that with zero issues. Phones and computers.
Click to expand...
Click to collapse
ok so it is probably ATT shoddy equipment then, i figured as much
vidfinnx said:
ok so it is probably ATT shoddy equipment then, i figured as much
Click to expand...
Click to collapse
Keep your fingers crossed the cable modem connection is good. If there are any issues in their network you may find that plugging your own router in won't work. I'd buy one from someplace you know you can take it back for a refund if it doesn't solve your problems. At least in our situation it was their crappy wifi router that wasn't good and the network itself was okay.
aspexil said:
Keep your fingers crossed the cable modem connection is good. If there are any issues in their network you may find that plugging your own router in won't work. I'd buy one from someplace you know you can take it back for a refund if it doesn't solve your problems. At least in our situation it was their crappy wifi router that wasn't good and the network itself was okay.
Click to expand...
Click to collapse
network is fine, pretty sure its this crappy router as it has zero customisations whats weird though is it only disagrees with the pixel xl sometimes i dont understand it, ive had to reset it before and then it works fine.
This problem is getting annoying, it pops up no matter what factory image i flash, and if i shut off my wifi and then immediately turn it back on it happens, is anyone else having problems like this on their wifi i hate to feel like something is hardware broken on my pixel i dont wanna return it to verizon and get a bootloader locked one, this is on a completely stock reflash nmf207b Using an ATT gateway 5268AC, throughput speeds are fine but this ping consistency is annoying. What controls the wifi in these, which driver or radio or image. 5ghz AC band on a dual band

Question Pixel 6 Pro network keeps dropping randomly

Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
Your browser is not able to display this video.
Of all the stuff people complain about, this is the only problem I have. The signal on this phone is an absolute disgrace. I lose signal where I used to get it on my Droid X back in the day. Not sure how they screwed it up that bad, but they did LOL
Turn off the 4G on the second SIM card. I had the same issue.
https://www.reddit.com/r/Pixel6/comments/w8d1ba
In denmark, mine also randomly get the no service and no sim, but it is the imr registration ther fails and i beeing kicked off the celluar network. that is thanks to googles phone are not sold in your country, so you got the finger by google...
I will work with jailbreak and so on, but many apps will stop working,.
For now my pixel 6 pro, are living a sad life in its box, replaced by a oneplus 10 pro, without any of theese issues..
it is a bit sad, the pixel 6 pro is at god phone, but google giving pepole the finger, if you buy the phone somwhere google are not selling it, i dont get it.. it is basic stuff expecting to work, the culluar no mattewr where you buy it.
I have a P6Pro, also on EE in the UK.
I had spotty network performance in the early days, but after jumping to the 13 beta it's worked flawlessly.
Unsure if this is because of A13 or due to EE "doing work in my area" as they're often prone to doing.
I'd speak to EE first, then perhaps speak to Google via the support button in settings - they offered to swap my handset out for me (I didn't swap it out in the end).
thedarkmunk said:
I have a P6Pro, also on EE in the UK.
I had spotty network performance in the early days, but after jumping to the 13 beta it's worked flawlessly.
Unsure if this is because of A13 or due to EE "doing work in my area" as they're often prone to doing.
I'd speak to EE first, then perhaps speak to Google via the support button in settings - they offered to swap my handset out for me (I didn't swap it out in the end).
Click to expand...
Click to collapse
When I was on Vodafone I had the same text from them, still after their ' solved ' the network issues, nothing really changed for me. My friend who is on EE in the area as me does not face any problem. I hope that A13 solves the issue. It is not normal that a 800£ phone struggles with the network this much
Warble98 said:
Turn off the 4G on the second SIM card. I had the same issue.
https://www.reddit.com/r/Pixel6/comments/w8d1ba
Click to expand...
Click to collapse
4G on the second sim is always off. I will try to test it turning the sim off and will let you know, thanks.
singh7 said:
Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
Click to expand...
Click to collapse
Yeah I have the same issue as you are reporting, three drops in city on the train on the way to work. Just get the exclamation mark, does not seem to self recover, I go into the SIM and disable it, then enable it again, and it instantly jumps to full 5G signal. I do note that it is more reliable for me when I turn off 5G completely, and just use 4G, then it drops back to 3G but doesn't completely stop.
I think majority of connectivity on this device is crap. WIFI is hit and miss. Bluetooth is atrocious, super slow to connect to some older devices, was fine when the phone first came out with early firmware. Pairing devices is hit and miss and also new pairing.
danw_oz said:
Yeah I have the same issue as you are reporting, three drops in city on the train on the way to work. Just get the exclamation mark, does not seem to self recover, I go into the SIM and disable it, then enable it again, and it instantly jumps to full 5G signal. I do note that it is more reliable for me when I turn off 5G completely, and just use 4G, then it drops back to 3G but doesn't completely stop.
I think majority of connectivity on this device is crap. WIFI is hit and miss. Bluetooth is atrocious, super slow to connect to some older devices, was fine when the phone first came out with early firmware. Pairing devices is hit and miss and also new pairing.
Click to expand...
Click to collapse
I do agree with you for the connectivity, it feels like they have picked random parts for the phone just to launch it as soon as they could. The money they spent on advertisement could have been spent better on the hardware.
Do you use dual sim? As I have read, the phone struggles more with two sims
singh7 said:
I do agree with you for the connectivity, it feels like they have picked random parts for the phone just to launch it as soon as they could. The money they spent on advertisement could have been spent better on the hardware.
Do you use dual sim? As I have read, the phone struggles more with two sims
Click to expand...
Click to collapse
I have only had one SIM acitvated at a time at this stage, was having issues with trying to activate my Samsung smart watch activating 4G, so switched to physical sim, for easier troubleshooting with other mobile devices, maybe physical SIM is worse in this device
singh7 said:
Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
View attachment 5682195
Click to expand...
Click to collapse
Yup had this. Ask for a replacement. Never happen again since the phone was replaced.
singh7 said:
4G on the second sim is always off. I will try to test it turning the sim off and will let you know, thanks.
Click to expand...
Click to collapse
Update: the signal improve drastically on the main sim by keeping 2G or 3G on the eSIM but that generates a new problem, the eSIM drops the network on normal phone calls, it is not stable at all, if I call a number it rings after 10-15 seconds. I do not receive calls sometimes. It is just a mess.
Had the same problem, calls droppping or not being able to answer calls.
I had KPN as a physical sim and Simyo as a eSim.
I did resolve the issue, I understand this is not an actual "fix", but thought i'd mention it.
I changed providers from Simyo to Simpel, now I have Simpel as physical and KPN as eSim.
Since then no more problems also the option to turn on wifi calling showed up, so I think the p6p just wasn't playing nice with that specific provider.
I get random total drops of data and voice connection. If I hit Airplane mode on and off, it reconnects. Maybe the phone doesn't switch well between towers? I am on Google Fi.
Between the glitches and the lack of timely updates, and the abysmal battery life, I think this will be my last Pixel phone.
It barely lasts a full day with relatively light use, but if I use Maps and listen to Youtube (screen off) ad take photos in a new town, it dies within 6 hours or less. It has a great camera, but it's not useful for travel, because it dies so quickly.
I am having the same problem with my Google pixel 6 pro and it's been happening since I think the OS 11 certainly 12 and now 13. And I have AT&T service. But I can switch from my home Wi-Fi go outside of my car sit in my car for a while then all of a sudden the little! Comes up near the date of bars on my phone and use it after driving about 10 minutes or so it automatically will reconnect to the cell tower and get data. Sometimes I get well most of the time voicemails that people leave for me I don't get a notification until I reboot my phone. I actually put my phone in my right ear I can hear it loud and clear I switch it over to my left ear and it drops down by about 50% less volume I actually went and had a ear test done and they told me my hearing was perfect in both ears so I don't know what the hell it is with this phone but now I'd spent all this money going to the ear doctor thinking I was going deaf in one ear. Never had this kind of problems with my Note 4
I find in caernarfon I get good phone signal if i go to Bangor Tesco or sports direct in Bangor I get the exclamation point mark in phone signal and can't use it but signal has always been rubbish there I'm on ee

Categories

Resources