Touch no responsive after call - Xperia Z1 Compact Q&A, Help & Troubleshooting

HI, guys. You my only hope. 6 month ago a replaced my screen with screen from Ali. Sometimes I have problem, that after call touchscreen became unresponsive screen is working . Reboot with pwr + volume up do the job. I do some research. Proximity sensor is OK, even with disabled touch, thanks OTG cable.
Problem is unstable. O can't repeat it. Happens Suddenly.
This problem is rom independent. But I used only stock, and now on stock based custom
Locked bootloader

anyone? =(

beast_drc said:
HI, guys. You my only hope. 6 month ago a replaced my screen with screen from Ali. Sometimes I have problem, that after call touchscreen became unresponsive screen is working . Reboot with pwr + volume up do the job. I do some research. Proximity sensor is OK, even with disabled touch, thanks OTG cable.
Problem is unstable. O can't repeat it. Happens Suddenly.
This problem is rom independent. But I used only stock, and now on stock based custom
Locked bootloader
Click to expand...
Click to collapse
+1
i have the exact same problem with you and i think is screen related.
i ll perform the proximity sensor check and if it is not the source of the problem,i ll take off my screen,give a cleaning at the connections and put it back on, to notice it s behaviour.
hope i won t break my screen cause it happened before:fingers-crossed:
my screen has started un gluing from the left side of the display and screen is lifted upwards ,i just mention this for the possibility of causing a problem with those freezes during incoming calls,but i can t think of anything.
probably i need to order a new display(not from the same seller of course) cause it is a little dim too,if it s not fixed after trying those i really don t know what i will do with my phone,it really gives in my nerves with this problem(otherwise i m very satisfied of owning it).
i ll come back reporting after making my tests...
EDITroximity sensor check OK,no problem.
cleaned the connections of my screen and i have only 1 freeze after 40 calls,but is still there and is only a day that passed..
i can t target if my problem is hardware or software,i ll flash stock lollipop with flashtool and wait for some days,but if it appears again what should be my next step?
any ideas welcomed..
EDIT 2:after five days on stock 5.1,problem seems to dissapeared,so i supposed it is related to an app...
EDIT3:till now everything is OK.

Related

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?

[Q] Phone stuck in screensaver mode

Hi!
I brought my Xperia Play phone USED two years ago and I've never had any problems with it.
However, recently, the phone has started to freeze itself in "screensaver" mode (Where the screen goes black after 15 seconds and locks the phone), but the screen won't light up no matter which button I press. I've had to restart the phone every time this happens.
It's been behaving strange at start up as well, as it sometimes take 20 minutes just for it to turn on, while on other occasions, it won't turn on at all!
Is this problem caused by the battery, or is it the hardware?
Is it with stock firmware?
Vortelf said:
Is it with stock firmware?
Click to expand...
Click to collapse
Yes.
I've never modded it or installed custom firmware/apps.
Have you tried factory resetting it?
Vortelf said:
Have you tried factory resetting it?
Click to expand...
Click to collapse
Yes, but it didn't fix it. The problem still occurs.
tldr: Black screen, no display, everything works "under" (I can answer the phone etc). Not a flex cable problem because occurs randomly, regardless of the slider being open or closed. The problem also occurs during boot up, so rather not a software problem.
I think I have something similiar. Everything was fine until a few days ago the screen didn't want to unlock..or at least I thought it was that.
Basically the phone sometimes works OK but sometimes if I turn off (lock) the screen, it won't go back. To be precise, the phone works and if someone calls me I can pick it up moving the finger where the slider should be, it's just the display doesn't turn on. Same goes for booting, bootloader logo etc, so IMO it's not a software problem.
Strange thing is that it just randomly pops back, sometimes when I move the gamepad slider, sometimes when I put in a jack cable or if I hard reset the phone (remove battery). I've had problems with the flex cable in the past and this time I know that it's not it (no difference if I open/close the slider).
My guess would be some power supply or LCD driver IC issues, because the screen stops working almost everytime if I put the phone into the dock. Moreover, if the screen doesn't work, the orange charging LED is not working (green and blue are OK). The moment the screen starts working, the orange charging LED starts working too.
it's very strange but I'm used to electronics doing strange stuff. Just wondering if I should give a try disassembling the phone and trying to fix it or just buy a new one or something?
I might add that I have bought a new battery ~3 months ago, but it's been working fine to this point. I have tried if the same problem occurs with the old/original battery and it's the same.
well, any ideas?
edit: This video shows something very similiar (except the backlight): https://www.youtube.com/watch?v=m4p0-kv1cxA
Same problem. And I guess this guy has it too.
http://forum.xda-developers.com/xperia-play/help/problem-flex-cable-brightness-t2803991
Any help?

[Q] Touch screen not responding

I have a problem with my touch screen.. Sometimes it just not responding any of my inputs and sometimes it just "touch" anything he wants without me touching it.. first place it happened was while charging it with a "chinese 5v/1.2A" charger because i don't know why my original charger exploded.. (It was so loud that i thought something hit the ground..)
The problem dissapeared when i stop charging the phone.. until 2 days ago..
I was undervolting the cpu a little and when i finished the test (with no errors..) my screen when unresponsive at all.. the power and volume buttons worked, even the hardware buttons in the front but the screen wasn't working at all.. Turning the screen on and off for a while do the trick but only for a few seconds..
It happened in stock rom and artmod rom.. but i don't remember too well if in stock rom i was in solid kernel too or not so.. I really don't know if it's hardware of software problem..
Any help please.. ?
I had similar problem + ghost touch with my LG and I think that the problem is hardware.
The resolve of the problem is changing the display ( like most people with the same problem).
In my case after the replacment I have Ghost touch and wondering is this hardware or software problem.
thx i will have to deal with the problems until i have money to repair it.. uwuU..

[noob inside] - Screen unlocking problem, faulty device or android bug ?

Hey there guys , I've been searching through the forum topics about my issue but so far I've found nothing close to my scenario.
A few months ago I bought my first HTC phone (M8). Its a great device for sure , despite the fact that I had to return it back twice.
First time it was a faulty microphone , so they sent me back a brand new device. Great isn't it ?
However recently I've noticed a few .... let me call them 'glitches' .
Let me give you some details on what I've experienced with the device:
Despite the issues that i'm going through ... the phone works great, but...
Sometimes the screen wont turn on when I'm receiving incoming calls (same goes for the alarm clock) but the phone is able to recognize touches - i've managed to pick up the call when I swiped the screen in the area where the "green" answer button appears .
The above issue doesnt happen so often but the thing that bothers me is the unlocking issue.
At first I thought that it was stuck or faulty power button.
When the phone is idle for some time and I pick it up and press the unlock button ... nothing seems to happen I've tried pressing it hard ... i've tried pressing it gently ... i've tried pressing it multiple times until the screen wakes up .
Same goes for motion launch unlocking .
When I use motion launch to unlock it the phone only gives me a vibration feedback ... and thats it until I try harder to bring the screen back to ''life'' .
(I can also press my security pattern buttons while the screen is dead and feel the phone vibrating , BUT NOT ALWAYS , sometimes is just .. dead )
I already sent the phone back describing the same problems and they just flashed the firmware , which did not fix any of the issues.
Stock Rom android 5.0.1 , not rooted
Soo what do you guys think? What can I do next .. is it android bug or a faulty unit ?
is it possible to be a sensor problem (proximity , accelerometer)
Already tried factory reset and dalvik cache wipe.
Any advice would be useful.
Thanks for taking your time .
Cheerz
I have the same issue. There are times it takes me hitting the power button 20 times for it to finally light up but I can press buttons with it black. The weird thing is it does it on every single ROM but I havent noticed it on Stock...maybe I'm not using stock enough to see. I'll probably throw stock on there today and take it into sprint and let them replace it.
I have the same problem whether it's on stock or custom ROM (KK or L). I am pretty sure this is a hardware problem. Unfortunately, my m8 is out of warranty so HTC won't fix it for free. I read it some where that it could be a faulty proximity switch so shining a light beam to the top part of the phone may wake up the screen. I haven't tried it yet because every time it happens, I don't have a flash light handy. It is an annoying problem to say the least.
When this happens, I pushed the power button, the volume up button, and swiping the screens. Eventually the screen would wake up and every thing works fine... until the next time.
Its a ****ing pain in the ass.
however none of the sensor reading apps report a faulty/stuck sensor.
the wors thing... I've already sent my phone for repair, describing the problems in details. .. and it took them a whole f*cking month to bring it back to me with no results.
I don't think they will replace it because its a problem that takes time to be experienced...and no one is going to wait for it to happen. ...
Any other ideas?
Should I wait for android 6.0 or should I try a custom rom too see if these problems presist.
Fml I love the phone but this is frustrating.
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Ozger said:
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Click to expand...
Click to collapse
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Soulink said:
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Click to expand...
Click to collapse
I think it IS hardware related. I was able to return that one and got another M8. No problems at all.

Phone working but screen black

Hello everyone,
I have since the first time an LG G3 (D855) that I root and that works very well.
Recently I bought a new one from a friend for my girlfriend.
He never root it, he reset it and sent it to me by mail.
At the reception, I turn on the phone and there, I have the LED lights, sound start but nothing on the screen.
It reacts when I put the finger on the screen so the touch sensor works.
I try a restart and battery removal but nothing better.
The screen has no shock but I told myself that perhaps during the trip he took a bad cut.
I hope it's just a miswired table, so I dismounted to check, but still nothing.
ThenI try something, I disconnect my phone too and I swapped motherboards.
And then the screen with my card in it work.
While my screen with the motherboards of the phone I just bought stay blank.
So the screen is not broken, perhaps it was a install problem.
So I use LG Flash Tool to reinstall the original rom (following a tutorial )
Everything goes well and ends without worries.
But that didnt change anything, the screen is still black.
Do you have an idea ?
Thank you in advance for your assistance and sorry for my bad english
I just realized that if I strongly illuminates the screen I can see that it works.
It' like brightness was at zero.
It's not a screen problem because when I plug it to the other motherboard brightness is ok.
Someone had this issue?
Same problem here
So I'm having the same problem at the moment, but this is the 2nd time that this has happened to me. Last time. I fixed it by changing charger. It worked for like 2-3 month and then I switched again and the problem came back. I suggest you try a few charges. It took around a week before it got fixed.
Hope it'll work for you.
BTW it was a Nokia charger
Black screen G2 after some seconds even during boot...
EtreRe said:
I just realized that if I strongly illuminates the screen I can see that it works.
It' like brightness was at zero.
It's not a screen problem because when I plug it to the other motherboard brightness is ok.
Someone had this issue?
Click to expand...
Click to collapse
Exactly the same problem on my LG G2.
It often go to black screen, but it's not totally OFF. Touch work, and the screen the same, i noticed using a torch that the brightness when to something like zero, but if i increase the level, it stay dark. Only press power button sometimes come back, but few second later... Dark screen again.
It happens everywhere during boot, in home, in lockscreen, in TWRP.
I tried:
- Change rom
- Flash stock firmware...
- Totally switched off for 2 months
- Detach and reattach the screen
- Test proximity sensor in hidden menu
Nothing worked.
If anyone has an idea...

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