[GUIDE] How to flash recovery image Nvidia Shield TV using FASTBOOT hardware method - Shield Android TV General

All of the instructions I found for doing this weren't exactly clear, so I'm writing this out in a way that even dummies like me can understand. So, my Nvidia Shield TV got soft bricked when I tried to update my TWRP to this version.
First, you have two options for the cables:
This: http://www.monoprice.com/Product?p_id=9724
and this: http://www.monoprice.com/product?p_id=5443
Plug them into each other so they're just 1 cable now.
The second option is to use a USB to micro USB data/charging cable, like the one that it came with.
Here are the steps, read it completely through 1 time before doing anything. I find that makes things easier to understand when you're ready to actually do it.
Install FASTBOOT DRIVERS: https://developer.nvidia.com/gameworksdownload#?search=SHIELD Family Windows USB
Install Minimal FASTBOOT & ADB: http://forum.xda-developers.com/showthread.php?t=2317790
Download OS Image: https://developer.nvidia.com/gameworksdownload
Extract the OS Image to your desktop.
Go to the installation folder for Minimal FASTBOOT & ADB and copy its contents into the OS Image folder you just created.
Open a Windows command prompt in this folder.
Make sure power cable & USB OTG cable on NSATV are UNPLUGGED.
Make sure HDMI cable is PLUGGED IN.
Plug the standard USB end of the USB OTG cable pair into a PC.
*** DO THE STEPS BELOW IN THE EXACT ORDER ***
Plug in USB OTG end of the USB OTG cable pair into NSATV.
Plug in the power cable. The next step follows quick.
Quickly touch and hold the power button until the FASTBOOT screen appears on your TV, then release.
Now, go back to your PC.
In the Windows command prompt, type: fastboot devices
Make sure the fastboot device appears.
If you see your fastboot device, then you can follow the instructions in the HowTo-Flash-Recovery-Image.txt file.
I hope this helps. If there's any part that's confusing, let me know and I'll edit it.

Yeah, you guys are awsome, it worked!!!!!
Thanks so much for all your help and advice :good:

You could also just use the charge cable that you get for your controllers rather than buying the extra cables, it works fine.
Sent from my HTC One M9 using Tapatalk

gffmac said:
You could also just use the charge cable that you get for your controllers rather than buying the extra cables, it works fine.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
It doesn't need an OTG cable?

Nope, using the supplied cable just connect the micro usb end to shield other to PC and bobs your uncle ?
Sent from my HTC One M9 using Tapatalk

any idea if this will work for my shield 16GB? since i was updating it to 3.0 this morning and the electric went now all it does it boot right to TWRP recovery. also i still have access to fastboot.

beefy143 said:
any idea if this will work for my shield 16GB? since i was updating it to 3.0 this morning and the electric went now all it does it boot right to TWRP recovery. also i still have access to fastboot.
Click to expand...
Click to collapse
It should?

tried and no it does not just left at the nvidia boot creen with the odd black screen reboot back to the nvidia symbol any ideas as to what i can do to fix my shield?

beefy143 said:
tried and no it does not just left at the nvidia boot creen with the odd black screen reboot back to the nvidia symbol any ideas as to what i can do to fix my shield?
Click to expand...
Click to collapse
Follow the instructions EXACTLY. I have the 16Gb model and mine was doing the same thing as yours.

Just to repeat what others said the back of the shield TV has a microusb port so you don't need a otg cable just use any standard microusb cable you have laying around plug small end into shield TV and big end to laptop/computer

Hi!
I tried but failed. The issue is, that it reboots directly after showing the recovery menu.
Only see it 2 seconds, then reboot. No reaction on menu choices...
I guess it happened when I tried to copy the SD card to another one.

You should be using fast boot to do this. Plus, there's no SD card in the instructions. Not sure what you are trying to do.

JoCamel said:
Hi!
I tried but failed. The issue is, that it reboots directly after showing the recovery menu.
Only see it 2 seconds, then reboot. No reaction on menu choices...
I guess it happened when I tried to copy the SD card to another one.
Click to expand...
Click to collapse
Try again without an sd card attached maybe. Also try 'fastboot boot recovery.img' instead of flashing it.

Neo3D said:
[*]In the Windows command prompt, type: fastboot devices
[*]Make sure the fastboot device appears.
[*]If you see your fastboot device, then you can follow the instructions
Click to expand...
Click to collapse
Hi
All fine up to that point... Fastboot Devices... nothing shows up!
? anyone?
My box is stock, I have not messed with it at all.

if i not enable debug? how to do?

fredphoesh said:
Hi
All fine up to that point... Fastboot Devices... nothing shows up!
? anyone?
My box is stock, I have not messed with it at all.
Click to expand...
Click to collapse
Could be a driver issue? Make sure the drivers are properly installed and working? Try rebooting?

Will these steps work with the 2017 16GB version? Cause I want to have full Android on the Shield but the processes I've seen are pretty confusing.

I want to try this, will this work with the new 5.2 update?

Jabadabaduu!! It solved my problem
Hey Neo
First of all, your guide saved my day! - Thanx!
I know this must be a strange question, but is the person on your XDA profile picture, and the one that has written the article really the same person ?

Neo3D said:
All of the instructions I found for doing this weren't exactly clear, so I'm writing this out in a way that even dummies like me can understand. So, my Nvidia Shield TV got soft bricked when I tried to update my TWRP to this version.
First, you have two options for the cables:
This: http://www.monoprice.com/Product?p_id=9724
and this: http://www.monoprice.com/product?p_id=5443
Plug them into each other so they're just 1 cable now.
The second option is to use a USB to micro USB data/charging cable, like the one that it came with.
Here are the steps, read it completely through 1 time before doing anything. I find that makes things easier to understand when you're ready to actually do it.
Install FASTBOOT DRIVERS: https://developer.nvidia.com/gameworksdownload#?search=SHIELD Family Windows USB
Install Minimal FASTBOOT & ADB: http://forum.xda-developers.com/showthread.php?t=2317790
Download OS Image: https://developer.nvidia.com/gameworksdownload
Extract the OS Image to your desktop.
Go to the installation folder for Minimal FASTBOOT & ADB and copy its contents into the OS Image folder you just created.
Open a Windows command prompt in this folder.
Make sure power cable & USB OTG cable on NSATV are UNPLUGGED.
Make sure HDMI cable is PLUGGED IN.
Plug the standard USB end of the USB OTG cable pair into a PC.
*** DO THE STEPS BELOW IN THE EXACT ORDER ***
Plug in USB OTG end of the USB OTG cable pair into NSATV.
Plug in the power cable. The next step follows quick.
Quickly touch and hold the power button until the FASTBOOT screen appears on your TV, then release.
Now, go back to your PC.
In the Windows command prompt, type: fastboot devices
Make sure the fastboot device appears.
If you see your fastboot device, then you can follow the instructions in the HowTo-Flash-Recovery-Image.txt file.
I hope this helps. If there's any part that's confusing, let me know and I'll edit it.
Click to expand...
Click to collapse
Awesome, works like a charm

Related

"usb device not recognised"??

long story short, i was manually going into fastboot for root through adb and right after i said adb reboot "buh bing"! now it says whats stated in the title i have no adb or fastboot access im willing to take the back off but i cant find that thread and i dont have access or the materials for a factory cable, so what are my choices???
Kole_Ackerson said:
long story short, i was manually going into fastboot for root through adb and right after i said adb reboot "buh bing"! now it says whats stated in the title i have no adb or fastboot access im willing to take the back off but i cant find that thread and i dont have access or the materials for a factory cable, so what are my choices???
Click to expand...
Click to collapse
pm me later I have some solutions most of it is likely your drivers and are you perhaps using a 3.0 usb port please only use 2.0 . a live usb with linux can sort out your driver issues. I can help you work out that part
Thank you for your response but I fixed it. Found out my USB cable was wonky you'd barely touch it and it would disconnect and reconnect. So I ordered a new one and the USB pin short trick while holding my wonky USB cable in a certain place,
Sent from my Amazon Kindle Fire using xda app-developers app
just to let you know the shorting trick is not required to complete this task in fact its completely unnecessary simply power off your device while connect and windows will restore the drivers to thier correct form if everything goes well

Kindle Fire Stuck Logo

Hello all, please forgive me as I know there are a ton of threads with a similar title but I'm completely new at this and I'm frankly at a loss.
My Kindle Fire is stuck on the Kindle Fire logo screen after trying to unroot it. I know I messed up by trying to wipe everything off of it and rebooting it. I'm hoping someone can walk me through a step by step guide on how to unbrick it (I am completely dumb with this and probably shouldn't have attempted to unroot it in the first place).
I recieve the following error when trying to do anything in the KFU or the Unbrick Utility:
exec '/system/bin/sh' failed: No such file or directory (2)
Unable to access the internal portion of the Kindle Fire, when I try to "Browse Files" it's grayed out with no option of looking into it. When looking at the device itself, it's on the dimmed light Kindle Fire logo with the power button showing green.
well unfortunately you will need twrp and fff back on your device to do it... if you cannot get it into fastboot very likely you will need a factory cable to do so found here http://forum.xda-developers.com/showthread.php?t=1392693 after you get twrp and fff back on simply wipe everything except your sdcard or external storage and flash this rom http://forum.xda-developers.com/showthread.php?t=1439916 then you will be all refreshed and can decide where to go from there...
Edit:looks like at this point he has 5 cables maybe less left best jump on that as soon as you can... in the meantime keep it on the stock wall charger as not to compound the situation with a depleted battery...
Thepooch said:
well unfortunately you will need twrp and fff back on your device to do it... if you cannot get it into fastboot very likely you will need a factory cable to do so found here http://forum.xda-developers.com/showthread.php?t=1392693 after you get twrp and fff back on simply wipe everything except your sdcard or external storage and flash this rom http://forum.xda-developers.com/showthread.php?t=1439916 then you will be all refreshed and can decide where to go from there...
Edit:looks like at this point he has 5 cables maybe less left best jump on that as soon as you can... in the meantime keep it on the stock wall charger as not to compound the situation with a depleted battery...
Click to expand...
Click to collapse
Thank you for the response.
How does the cable work though? Does it work just by plugging it into the device? By using it and the Kindle Fire Utility I would be able to install the TWRP at that point? Also how do I flash a rom onto it when it is in TWRP? Kinda confused what flash means sadly..
Dont feel bad.. this is what I had to do to get the cable to work for me when I tested it: shift + right click on the tools folder in kindle fire utility.. select open command window here...hold down the power button on the kindle for 30 seconds to power it off , dont plug it in yet type
Code:
fastboot -i 0x1949 getvar product
in the terminal hit enter.... then plug the kindle in ... it will then power on in fastboot and return product:kindle in the terminal... this is if all your drivers are installed correctly if this is the very first time you have tried anything with your kindle I suggest you get at least a 2 gig usb flash drive and go this route....
Originally Posted by Thepooch
its all set up
Here try this iso http://db.tt/KDNzyCTP
Instructions:
1. Download this http://www.pendrivelinux.com/ universal usb installer is the program
2. Download iso
3. Preformat usb in windows
4. Select try unlisted Linux iso from the very bottom of dropdown in universal usb installer
5. Select iso
6. Select usb drive letter
7. Tick format
8. Create
9. Eject safely and remove
10. Shut down computer
11. Insert and power on computer
12. Select boot from usb and use..
different build but thread found here http://forum.xda-developers.com/showthread.php?t=1882565
just pm me when you get to this point and I will help you do the rest factory cable in hand and running live usb...this live usb will allow you to boot linux on your machine if your on windows all the up front configuring is all ready done.. in your spare time while you wait I suggest some learning first here http://forum.xda-developers.com/showthread.php?t=1552547 and here http://forum.xda-developers.com/showthread.php?t=1638452 there is alot of content here but these are the best guides on the net bar none...
foxdieabetes said:
Thank you for the response.
How does the cable work though? Does it work just by plugging it into the device? By using it and the Kindle Fire Utility I would be able to install the TWRP at that point? Also how do I flash a rom onto it when it is in TWRP? Kinda confused what flash means sadly..
Click to expand...
Click to collapse
to better answer this question the cable forces the devices into fastboot so that things like bootloaders and recoveries can be easily replaced when there doesnt appear to be another way to do it. As far as flashing goes it pertains to flashing a rom flashing a recovery ect. In most instances it just means replace without a better term for it...

Device recognized in ADB but not in fastboot

Trying to unlock bootloader on my pixel 2 XL. Using a windows 10 64-bit laptop, usb-c cable that came with the phone, latest drivers and up to date platform tools. Debugging enabled. OEM unlock enabled.
Phone is recognized in ADB just fine. "Adb devices" results in the the device being listed. "ADB reboot bootloader" reboots the phone into fastboot mode just fine. Once in fastboot mode, however, "fastboot devices" yields nothing.
Pulling my hair out here, and not much hair left to pull. I suspect I'm going to have to tinker with the computer's security settings to get the drivers to install correctly. Any thoughts?
I seem to remember the same thing happening when I got mine a couple days ago and unlocked the BL within a few hours of unboxing. I ended up doing the standard unlock followed by unlock critical commands anyway. Worked fine for me.
morrowa2 said:
Trying to unlock bootloader on my pixel 2 XL. Using a windows 10 64-bit laptop, usb-c cable that came with the phone, latest drivers and up to date platform tools. Debugging enabled. OEM unlock enabled.
Phone is recognized in ADB just fine. "Adb devices" results in the the device being listed. "ADB reboot bootloader" reboots the phone into fastboot mode just fine. Once in fastboot mode, however, "fastboot devices" yields nothing.
Pulling my hair out here, and not much hair left to pull. I suspect I'm going to have to tinker with the computer's security settings to get the drivers to install correctly. Any thoughts?
Click to expand...
Click to collapse
Try just turning the phone off and then entering fastboot via volume down and power button. THEN, plus in your phone. Do a 'fastboot devices' and see if it shows up now. In my experience, I got my phone...checked oem unlock and all that...booted into fastboot mode via hard method. And my phone is detected instantly. I did not install any drivers, update platform tools (mine is from like 2012), and even used a third-party USB-C cable. It works every time. Also, I am using the adb and fastboot executables from an older adb minimal set. Probably from like a year or so ago. I don't ever use the SDK ones really anymore.
morrowa2 said:
Trying to unlock bootloader on my pixel 2 XL. Using a windows 10 64-bit laptop, usb-c cable that came with the phone, latest drivers and up to date platform tools. Debugging enabled. OEM unlock enabled.
Phone is recognized in ADB just fine. "Adb devices" results in the the device being listed. "ADB reboot bootloader" reboots the phone into fastboot mode just fine. Once in fastboot mode, however, "fastboot devices" yields nothing.
Pulling my hair out here, and not much hair left to pull. I suspect I'm going to have to tinker with the computer's security settings to get the drivers to install correctly. Any thoughts?
Click to expand...
Click to collapse
I'd check and make sure your adb/fastboot is up to date, or do a reinstall just in case.
There are so many options for adb/fastboot and drivers. Where does one find "the latest," that everyone is speaking of?
Thanks for the suggestions but still not working. Even tried disabling driver signature verification at startup. I'm going to uninstall everything, factory reset the device and start over. Might also try a usb-c to usb-a cable. Any other thoughts?
Update: Nothing worked until I used a usb-c to usb-a cable, then it worked like a charm. Must be a Lenovo thing.
morrowa2 said:
Thanks for the suggestions but still not working. Even tried disabling driver signature verification at startup. I'm going to uninstall everything, factory reset the device and start over. Might also try a usb-c to usb-a cable. Any other thoughts?
Update: Nothing worked until I used a usb-c to usb-a cable, then it worked like a charm. Must be a Lenovo thing.
Click to expand...
Click to collapse
I can't even get adb to recognize my device ....I have used multiple cables I'm about to return this phone
canemaxx said:
I can't even get adb to recognize my device ....I have used multiple cables I'm about to return this phone
Click to expand...
Click to collapse
have you tried a usb-c to usb-a cable. that worked for me.
morrowa2 said:
There are so many options for adb/fastboot and drivers. Where does one find "the latest," that everyone is speaking of?
Click to expand...
Click to collapse
Latest ADB/fastboot: https://developer.android.com/studio/releases/platform-tools.html
Latest USB driver: https://developer.android.com/studio/run/win-usb.html
I had no luck except about once in 20 it'd work. Then swapped to a different USB-C port on my laptop, then it worked. FWIW, I tried USB-C to USB-C and USB-C --> USB-A (adapter) to USB-C and it didn't make a difference.
js042507 said:
Try just turning the phone off and then entering fastboot via volume down and power button. THEN, plus in your phone. Do a 'fastboot devices' and see if it shows up now. In my experience, I got my phone...checked oem unlock and all that...booted into fastboot mode via hard method. And my phone is detected instantly. I did not install any drivers, update platform tools (mine is from like 2012), and even used a third-party USB-C cable. It works every time. Also, I am using the adb and fastboot executables from an older adb minimal set. Probably from like a year or so ago. I don't ever use the SDK ones really anymore.
Click to expand...
Click to collapse
I did this and when in the bootloader screen, I am able to display fastboot devices, but when I go into recovery mode and try and flash something via ADB (the November patch since I am not pulling it OTA), it seems to start but it just sits at "Verifying update package" on the phone and "loading: 'taimen-ota-******.zip'" and never progresses. Almost like the PC and the phone are not talking properly?
tluley51 said:
I did this and when in the bootloader screen, I am able to display fastboot devices, but when I go into recovery mode and try and flash something via ADB (the November patch since I am not pulling it OTA), it seems to start but it just sits at "Verifying update package" on the phone and "loading: 'taimen-ota-******.zip'" and never progresses. Almost like the PC and the phone are not talking properly?
Click to expand...
Click to collapse
Like others have stated, maybe try a USB-C to regular USB-A cable. I have only used that type of cable, but didn't realize that the actual cable that comes with the phone might be a problem. I never used it to test that theory though.
js042507 said:
Like others have stated, maybe try a USB-C to regular USB-A cable. I have only used that type of cable, but didn't realize that the actual cable that comes with the phone might be a problem. I never used it to test that theory though.
Click to expand...
Click to collapse
Yeah that is all I have ever used. I use a USB A to C Cable Matters cable.
tluley51 said:
Yeah that is all I have ever used. I use a USB A to C Cable Matters cable.
Click to expand...
Click to collapse
I don't know then. I haven't attempted the update yet to provide any feedback. However, others have reported this issue in the 'November OTA' thread. I would look there.
morrowa2 said:
Trying to unlock bootloader on my pixel 2 XL. Using a windows 10 64-bit laptop, usb-c cable that came with the phone, latest drivers and up to date platform tools. Debugging enabled. OEM unlock enabled.
Phone is recognized in ADB just fine. "Adb devices" results in the the device being listed. "ADB reboot bootloader" reboots the phone into fastboot mode just fine. Once in fastboot mode, however, "fastboot devices" yields nothing.
Pulling my hair out here, and not much hair left to pull. I suspect I'm going to have to tinker with the computer's security settings to get the drivers to install correctly. Any thoughts?
Click to expand...
Click to collapse
For anyone in the future, ensure the that Device Manager is showing the 'Android Composite ADB Interface' driver installed.
Then, just download the latest Platform Tools (from https://developer.android.com/studio/releases/platform-tools), and from inside that folder, open a Powershell prompt, and then 'adb reboot bootloader'. Once you are in the 'fastboot' mode, the 'fastboot devices' command works.
I had the same problem. I fixed it by plugging in my UBS-C to USB-A cable into a USB 3 port instead of a USB 2 port.
I am facing the same issue, its been almost 20 days. Tried everything but couldn't get it worked. So dropped the idea of rooting my px2L
My issue was I needed to replace the drivers for fastboot mode (ADB was fine). There are two drivers, one for each mode.
fastboot doesn't see device
I've read a lot of articles about this problem but I can't resolve it. I decided to install my developer application on phone using wifi. To do this I need to do some things with my phone. The firs...
android.stackexchange.com
cooltime said:
My issue was I needed to replace the drivers for fastboot mode (ADB was fine). There are two drivers, one for each mode.
fastboot doesn't see device
I've read a lot of articles about this problem but I can't resolve it. I decided to install my developer application on phone using wifi. To do this I need to do some things with my phone. The firs...
android.stackexchange.com
Click to expand...
Click to collapse
worked for me thanks.
cooltime said:
My issue was I needed to replace the drivers for fastboot mode (ADB was fine). There are two drivers, one for each mode.
fastboot doesn't see device
I've read a lot of articles about this problem but I can't resolve it. I decided to install my developer application on phone using wifi. To do this I need to do some things with my phone. The firs...
android.stackexchange.com
Click to expand...
Click to collapse
This works... Get the Google Driver.

Feb 2019 update kills PC usb connection

Strange issue. After applying the Feb 2019 security patch over air, my phone is no longer recognizing when it is plugged into a PC. I plug into my PC and I get a charge symbol on my battery but no pull down option to switch from charging to USB mode. Things I've tried:
1. New Cable although the wife has a Pixel 3 (standard) that works with this cable and computer just fine.
2. Different PC
3. Toggling USB debugging
4. Changing the USB setting in developer mode to transfer
5. When I plug a USB stick into the phone using the USB-C to USB-A adapter, the phone recognizes the stick and I can browse files
6. "Cleaning" the USB-C port
7. Also booted into safe mode (which I would assume should be like a factory reset) but no USB.
8. Switched between USB 3 and USB 2 ports on the PC.
It seems to me that there's a software issue with the Feb update that messed with the usb settings. I called google and they just want me to factory reset my device before they will transfer me to tech support. I'm avoiding that because I don't want to go back through the time/trouble of resetting up my phone. Any tips/tricks I've missed here?
If you have a Google variant with the BL unlocked, flash the factory image with the -w removed from the flash-all batch file. That way, you won't lose data. If you are on the Verizon variant or don't want to unlock you BL, sideload the OTA from stock recovery. See if it cleans up your issue. Also, sounds like you might have a driver issue on your PC. Easier to fix that first if it is the issue.
I have the February update over the air and I had no issues connecting to my Chromebook (crouton) via USB to pull an APK with ADB. I did have to turn USB debugging back on (not sure if I turned it off or if it was turned off from an update) and change the connection type, it was set to charging only.
More info this morning. I have an Android based car stereo that when I plugged my phone into this morning, I did get the USB drop down. So it seems to be a windows 10 problem. I have both a Surface pro 4 and a desktop running windows 10 that are fully up to date that show the same symptoms. I don't know how I'm going to sideload an update if I can't connect it to my computer.
1. What I don't understand is why the Pixel 3 would work and the Pixel 3 XL would not. Same driver set, no?
2. Also, PC with Windows 7 also has same issue.
copekyle said:
More info this morning. I have an Android based car stereo that when I plugged my phone into this morning, I did get the USB drop down. So it seems to be a windows 10 problem. I have both a Surface pro 4 and a desktop running windows 10 that are fully up to date that show the same symptoms. I don't know how I'm going to sideload an update if I can't connect it to my computer.
1. What I don't understand is why the Pixel 3 would work and the Pixel 3 XL would not. Same driver set, no?
2. Also, PC with Windows 7 also has same issue.
Click to expand...
Click to collapse
Try putting the phone into Fastboot mode and use the command "fastboot devices" to see if it is recognized. If it is, then the problem is on the ADB side, which is part of the Android system.
If it can connect via Fastboot, it's less likely to be a driver issue. You can try "adb devices" too with the phone booted to see if it is recognizing it all. May need to toggle through the various connection modes, I believe I used PTP the last time, but not certain.
As for sideloading, you will need the phone to be recognized by either ADB or Fastboot. You can sideload an OTA update from Recovery with a locked bootloader or as @sliding_billy said you can unlock the bootloader and flash the factory image which is done via Fastboot.
I would also verify that you have the latest version of the Android SDK installed just to cover that base.
copekyle said:
More info this morning. I have an Android based car stereo that when I plugged my phone into this morning, I did get the USB drop down. So it seems to be a windows 10 problem. I have both a Surface pro 4 and a desktop running windows 10 that are fully up to date that show the same symptoms. I don't know how I'm going to sideload an update if I can't connect it to my computer.
1. What I don't understand is why the Pixel 3 would work and the Pixel 3 XL would not. Same driver set, no?
2. Also, PC with Windows 7 also has same issue.
Click to expand...
Click to collapse
You don't need to be in file transfer mode to connect via fastboot. Check connection from there after using the combo keys to get into fastboot (power/vol down) for the factory image or one step further into recovery for sideload.
Neither Fastboot devices or ADB devices lists a device. When put in fastboot and recovery, my device manager on either computer does not register that there is a device connected.
copekyle said:
Neither Fastboot devices or ADB devices lists a device. When put in fastboot and recovery, my device manager on either computer does not register that there is a device connected.
Click to expand...
Click to collapse
Sounds like you have attempted everything... New cable (but rereading I don't see where you tried using a C>A cable instead of a C>C and that definitely needs tried). New computer/port/OS. Direct connect to fastboot. I think you are going to need to backup to the cloud (at least you have a functional device with internet) and factory reset the device.
P.S. I just thought about this, but do you have the current platform tools (ADB/Fastboot)? https://developer.android.com/studio/releases/platform-tools.html
sliding_billy said:
Sounds like you have attempted everything... New cable (but rereading I don't see where you tried using a C>A cable instead of a C>C and that definitely needs tried). New computer/port/OS. Direct connect to fastboot. I think you are going to need to backup to the cloud (at least you have a functional device with internet) and factory reset the device.
P.S. I just thought about this, but do you have the current platform tools (ADB/Fastboot)? https://developer.android.com/studio/releases/platform-tools.html
Click to expand...
Click to collapse
Sadly I don't have a computer with a USB C port. I have been using only cables with C>A. I downloaded the latest platform tools yesterday before trying fastboot/adb. I'm waiting for a call back from Google tier 2 tech support within 72 hours. If anything comes of it, I will report back here.
copekyle said:
Sadly I don't have a computer with a USB C port. I have been using only cables with C>A. I downloaded the latest platform tools yesterday before trying fastboot/adb. I'm waiting for a call back from Google tier 2 tech support within 72 hours. If anything comes of it, I will report back here.
Click to expand...
Click to collapse
Good luck!

[solved] Recover Data: Touchscreen doesn't respond, fastboot only, Stock Android One

Hey gals and guys,
my girlfriend dropped her Xiaomi A2 lite and no the touchscreen doesn't respond. The phone has the stock Android One and I can only access fastboot.
Code:
fastboot devices
recognizes the phone.
The recovery is the stock recovery.
Code:
adb devices
won't recognize the phone and gives me an empty line as output
I also can't access the phone via usb with my filebrowser. If I try, the phone makes a "bing"-sound and the filebrowser gives me:
Code:
unable to open MTP device
I am using archlinux and I also have a windows device available.
Is there any chance on getting pictures etc from the phone?
Any suggestions besides getting a replacement for the touchscreen?
Thank you so much.
Connecting via USB probably needs you to click something.
I'm guessing developer mode is not enabled...
If you've got a micro USB OTG cable, you could plug a mouse in.
If you boot TWRP (fastboot boot twrp-3.3.1-dees-troy.img) you should be able to get adb and usb transfers working. Don't need to install it, just boot it. Not sure if that works without unlocked bootloader.
If you've got a micro USB OTG cable, you could plug a mouse in.
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This did the trick.
Thank you

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