Phone Stuck Showing "Searching / No Service" - T-Mobile Samsung Galaxy S6 Edge+

Hello all. I purchased a edge+ today but whenever I insert a sim, the phone stays on searching. I made sure that I rebooted the device and I also tried re-seating the sim many times. I believe the device is unlocked and the imei/esn is in clean standing with T-Mobile. I tried a MetroPCS sim card and it stayed on searching, same thing happened with a Verizon sim. However when I inserted the T-Mobile sim, it sometimes says no service but ever since I rebooted the device, it stays on "searching" no matter which sim is installed. I find this whole ordeal frustrating since the signal bars show up for the MetroPCS and T-Mobile sim but with Verizon nothing happens. Any help would be greatly appreciated.

Yours is G928T? If yes, it does not support Verizon/Sprint even if it's unlocked.
Did you buy it off of Craigslist/Ebay? It might be blacklisted. checkesnfree.com

knite75 said:
Yours is G928T? If yes, it does not support Verizon/Sprint even if it's unlocked.
Did you buy it off of Craigslist/Ebay? It might be blacklisted. checkesnfree.com
Click to expand...
Click to collapse
Yes, it's the G928T but it's not blacklisted I checked. The simcards I was using on the phone were old ones(no longer in service) I thought they would work. I used a scissor to cut my WORKING sim and placed it in the phone and it took the MetroPCS sim. Everything works fine now except calls and text only work with WiFi Calling on. If I turn off WiFi, I can't text or make calls(not on registered network) but if I turn the WiFi back on, it works fine. Any suggestions?

MetroPCS and T-Mobile are on the same network.
Check/add MetroPCS APN.
Setting -> Mobile Networks -> Access Point Names
Add MetroPCS APN if it's not there.
gazasalim said:
Yes, it's the G928T but it's not blacklisted I checked. The simcards I was using on the phone were old ones(no longer in service) I thought they would work. I used a scissor to cut my WORKING sim and placed it in the phone and it took the MetroPCS sim. Everything works fine now except calls and text only work with WiFi Calling on. If I turn off WiFi, I can't text or make calls(not on registered network) but if I turn the WiFi back on, it works fine. Any suggestions?
Click to expand...
Click to collapse

knite75 said:
MetroPCS and T-Mobile are on the same network.
Check/add MetroPCS APN.
Setting -> Mobile Networks -> Access Point Names
Add MetroPCS APN if it's not there.
Click to expand...
Click to collapse
Yeah I know they are which baffles me as to why it isn't working. I tried adding a custom APN but same thing happens. I get calls/sms on WiFi but if I turn it off I get "No Service"

Just go to metro and get a new Sim. You could have damaged it by cutting it. It should be free. ATT gives me then free all the time. Usually, the phone will just auto update the apn settings when a specific carriers Sim is inserted
Sent from my SM-G928T using Tapatalk

erick161 said:
Just go to metro and get a new Sim. You could have damaged it by cutting it. It should be free. ATT gives me then free all the time. Usually, the phone will just auto update the apn settings when a specific carriers Sim is inserted
Sent from my SM-G928T using Tapatalk
Click to expand...
Click to collapse
I went and it turns out the device is blacklisted. This whole time I was rolling with the imei in the phone, after checking last night, I noticed that the imei on the back of the device differs from the one that's actually on the software. I was able to get in touch with the seller and he's coming back to give me my money back. Guess a mod can mark this thread closed.

Related

need help figuring this out with my sim

i have the gt-i9250 and i always used an at&t sim with it with out an issue, recently i wanted to switch to t-mobile (thinking the phone should be unlocked considering it was an international phone and was the yakjuxw than i flashed it to yakju which was wierd cause i had google wallet on it and it was working fine although i only thought it was compatible with takju, but anyway all and all i put it to the usa firmware of takju 4.0.4 not going to jellybean yet, but my issue is that i am not able to use the t-mobile sim card in it and i get this (look at screenshot where signal is) what does this mean and how come i cant get signal, when i go to settings and mobile networks it shows me the apn for t-mobile us but not selected so i select it than after i go to mobile networks and it shows t-mobile and at&t and when i click any of them they tell me its unable to connect and it cant connect to the network at this time, so what would this mean and how would i fix it so that i can use it with my t-mobile sim card, also i flashed the newer NA radio uglc1.
That is weird. It should work on either of them. It just means you have no signal. That is strange. You could've actually just popped the Sim right in. It didn't matter if you were using a ROM
Sent from my Galaxy Nexus using xda app-developers app
Is the SIM activated for sure? I know when I switched to the T-mobile $30 plan it took it a good 15 minutes or so to activate, and then I didn't actually get signal until rebooting the phone for whatever reason.
Did you reboot your phone?
Although you can sometimes hot plug a sim card by turning on flight mode, taking the sim card out and toggling flight mode a few times, it won't work sometimes.
probably your cell imei not free and therefore can not change your sim.
There is an application called "****docomo" worth to release the imei. Make a backup just in case
https://www.dropbox.com/s/mcg9gtn1ei85357/FuxkDocomoV3.1.apk
yosula said:
probably your cell imei not free and therefore can not change your sim.
There is an application called "****docomo" worth to release the imei. Make a backup just in case
https://www.dropbox.com/s/mcg9gtn1ei85357/FuxkDocomoV3.1.apk
Click to expand...
Click to collapse
Don't think he has a SIM unlock problem. Considering that it was working with AT&T, which never had a locked version of the GNex, I think he's having another issue.
I'd tell the OP to make 100% sure that his new T-Mobile SIM is activated and not defective, then try a few reboots and swaps back to the old SIM and do some troubleshooting. If it's the phone and not the SIM, its likely a mobile network registration error or an APN issue.
Looking in the notification bar, it seems like the phone doesn't think there's even a SIM inserted. Make sure you didn't damage a pin in the SIM tray, and that the SIM is properly inserted and clean. I don't think you'd get this error of "no SIM" if your phone was locked. If that was the case, the phone would recognize the SIM and prompt for an unlock code, which you're not getting.

[Q] Enable Mobile Hotspot on Unlocked ATT Galaxy Note 2

We have a Galaxy Note 2 from ATT now. Just upgraded, so we're not using it. We want to take it to Europe to use as a phone and a hotspot for our computers on our trip. I've read that people do that with unlocked Androids and a European SIM.
I was able to unlock the phone with no problem using a data only T-Mobile SIM card in the process. The problem is that I can't turn the Mobile Hot Spot on. I've tried with the valid data only T-mobild SIM installed. When I try to turn the hotspot on, it says that either the network is not available, or there's an invalid SIM. I'm worried that it's the ATT restrictions on the phone that aren't going away even if the phone is unlocked, and there's a different SIM in place.
Does anyone know what we have to do to enable the hotspot, so that this phone can be used in Europe?
Thanks.
Try with wifix.apk
androidlabs said:
Try with wifix.apk
Click to expand...
Click to collapse
Thanks. That looks like a good app to fix problems connecting to external wifi sources. However, I want my phone to BE the wifi source when in Europe. Still looking for a solution.
artbytes said:
Thanks. That looks like a good app to fix problems connecting to external wifi sources. However, I want my phone to BE the wifi source when in Europe. Still looking for a solution.
Click to expand...
Click to collapse
Sorry my bad you should go for foxfi.apk to fix locked wifi and usb tetharing and its tested by me (if it doesn't work for u then there are several more apks. search). Good luck
artbytes said:
We have a Galaxy Note 2 from ATT now. Just upgraded, so we're not using it. We want to take it to Europe to use as a phone and a hotspot for our computers on our trip. I've read that people do that with unlocked Androids and a European SIM.
I was able to unlock the phone with no problem using a data only T-Mobile SIM card in the process. The problem is that I can't turn the Mobile Hot Spot on. I've tried with the valid data only T-mobild SIM installed. When I try to turn the hotspot on, it says that either the network is not available, or there's an invalid SIM. I'm worried that it's the ATT restrictions on the phone that aren't going away even if the phone is unlocked, and there's a different SIM in place.
Does anyone know what we have to do to enable the hotspot, so that this phone can be used in Europe?
Thanks.
Click to expand...
Click to collapse
The thing that sticks out to me is that you actually need the correct Sim card that is provisioned for phone service.. I'm assuming this "data only sim" was provisioned for a tablet and therefore can't make any calls... the network unavailable message will show up even with no Sim installed and trying to enable a hotspot. You need a valid cell service in order to hotspot.
Hope Getting the Right SIM will do it.
getyroks said:
The thing that sticks out to me is that you actually need the correct Sim card that is provisioned for phone service.. I'm assuming this "data only sim" was provisioned for a tablet and therefore can't make any calls... the network unavailable message will show up even with no Sim installed and trying to enable a hotspot. You need a valid cell service in order to hotspot.
Click to expand...
Click to collapse
Thanks. I hope that's what the problem is. It would make things simpler to be sure. I just didn't want to get there and then find out it wasn't going to work. In the meantime, I found my old Galaxy S 3. I managed to unlock it, root it, and install basic ROM. Thought maybe that would work, as well. I'll know by next week.

AT&T Incoming Call to Voicemail. AT&T users I need you help

I need AT&T users to test this for me. On my wife's 5X on AT&T it seems like every call goes to voicemail first but if you call back it will ring. Could someone test and see if they are getting this? If not do you know how to fix? Thanks
I'm receiving calls just fine on mine. I'm on att trough net10 though so I'm not sure if that's different.
I'm on AT&T and no trouble receiving calls for me.
So odd, spent some time with att on the phone. My suspicion is that when a call is coming in since we do not have volte it drops to h+ which has a weak signal and goes to vm... When will att allow volte for not att phones?! Thanks all
Sent from my Nexus 6P using Tapatalk
if you haven't yet, I would reset/flash as new without sim and then reinsert sim and go through setup as stock. No google voice or hangouts or forwarding and see what happens.
my 5x hadoffs between lte and h+ happen a bit depending where I am at my house, and I don't have any problems. MY last thought is check airplane and do not dusturb, but still. I would start at the beginning.
maybe you've already done this.
joshuadjohnson22 said:
So odd, spent some time with att on the phone. My suspicion is that when a call is coming in since we do not have volte it drops to h+ which has a weak signal and goes to vm... When will att allow volte for not att phones?! Thanks all
Click to expand...
Click to collapse
I also have AT&T, and no problems receiving phone calls. I had to get a new SIM card when I got the phone (nano SIM to replace the micro SIM that I had used in my old Nexus 5). I noticed that the APN that was the default on this phone is "ATT Nextgenphone", instead of the "ATT Phone" APN that my old Nexus 5 used. The old "ATT Phone" still shows up as an option, but I figured that I'd just leave it as is (on the "ATT Nextgenphone" APN. I don't know much about it, but from googling around, I believe that this APN is for VoLTE. (http://developer.att.com/technical-library/apns/apn-descriptions-and-characteristics). Might want to check APN settings and see if you can change it to Nextgenphone.
jss2 said:
I also have AT&T, and no problems receiving phone calls. I had to get a new SIM card when I got the phone (nano SIM to replace the micro SIM that I had used in my old Nexus 5). I noticed that the APN that was the default on this phone is "ATT Nextgenphone", instead of the "ATT Phone" APN that my old Nexus 5 used. The old "ATT Phone" still shows up as an option, but I figured that I'd just leave it as is (on the "ATT Nextgenphone" APN. I don't know much about it, but from googling around, I believe that this APN is for VoLTE. (http://developer.att.com/technical-library/apns/apn-descriptions-and-characteristics). Might want to check APN settings and see if you can change it to Nextgenphone.
Click to expand...
Click to collapse
Thanks but hers is also on that apn. I'm going to send it back to google and try a different unit. According to everything I have read VOLTE is only available on AT&T if you have their specific phones. I hope that changes soon but if I'm wrong and you are getting VOLTE please tell me. Of course the easiest way to test is to turn off wifi and while you are on LTE have someone call you and see if it drops to H or H+ or if it stays on LTE. Thanks!
I am am also having this same issue. People trying to call me are getting call failed messages and they have to dial 5 or 6 times before the call actually connects. I did you get a solution?

Unlocked S9 cannot register on Verizon MVNO?

I've got my unlocked S9 from Samsung. I have a Redpocket CDMA sim card, which works fine in a Samsung S7E and a Google Pixel. However, when putting this sim card in S9, the S9 could not get on its network. It shows Emergency calls only and "Not registered on network" when making a call.
Sometimes it shows "refreshing sim card data" and no network. When turning to network modes, it says "LTE/3G/2G" etc but redpocket cs seems to believe the right one should be "LTE/CDMA" instead, which is not in the list.
I tried various usual ways such as factory reset etc, which did not change anything.
I tried a project Fi and a verizon sim card in the S9 and they were recognized with no problem. Thus I think the S9 is not defective.
I did some searches and people mentioned S8 had the same issue too: https://forum.xda-developers.com/galaxy-s8/help/unlocked-s8-failed-to-register-red-t3736850
I am wondering whether anyone has this problem or a solution.
Will flashing to verizon firmware help?
Thanks.
I'm having the same issue with PagePlus! I just put the SIM from my VZW S6 into my unlocked S9 and when that didn't work I chatted with support to do an ESN change (I thought perhaps PP needed to do something on their end). I was told if there was no "LTE/CDMA" option that the phone wouldn't work on PP.
I tried using an app to switch between different network modes (including the LTE/CDMA/UMTS auto which my S6 uses) to no avail.
I'm tempted to try flashing the VZW firmware, but the post here makes me wonder if it will accomplish anything.
I tried that APP to force network mode too but it did not seem to work.
As an update, Redpocket customer service is really great that they moved my number from Verizon network to their GSM/ATT network, and everything works fine now. I do not want to try flashing verizon firmware for the same reason...
Too bad Samsung could not get such a simple thing right.
janame said:
I'm having the same issue with PagePlus! I just put the SIM from my VZW S6 into my unlocked S9 and when that didn't work I chatted with support to do an ESN change (I thought perhaps PP needed to do something on their end). I was told if there was no "LTE/CDMA" option that the phone wouldn't work on PP.
I tried using an app to switch between different network modes (including the LTE/CDMA/UMTS auto which my S6 uses) to no avail.
I'm tempted to try flashing the VZW firmware, but the post here makes me wonder if it will accomplish anything.
Click to expand...
Click to collapse
Can we sue them?
I faced the same issue too. Apparently, Samsung does a setting update that prevents the sim from registering for Verizon's MVNOs. I called them and they said they NEVER heard of this issue. Apparently, you all did too. I am tempted to sue Samsung for this since this could be an antitrust issue. They are preventing competition by working with Verizon and feigning ignorance.Can any of you comment on this?
I was going to go with one of Verizon's mvnos. And their SIM card would not work and I did not realize it until I spend the $40. I had to put an actual Verizon sim in my unlocked phone to use the Verizon network. So either Verizon is blocking the S9 on mvns or the mvnos don't have the updated information for the S9. Total wireless told.me it Had to be a Verizon branded phone for it to work. So I think if someone flashed the Verizon firmware on the unlocked version it probably would work.
i dont see anywhere on the post where you contacted the MVNO provider, to register the ESN or IMEI of the device.
Also does this MVNO even allow BYOD?
i remember I had a line from Cricket or Metro that had a sim card, it worked on my Nexus 5x, however inserting it to another nexus 5x, it didnt work, I had to call them to register my IMEI
Hey guys this is an old thread, but maybe this will help someone. My old Red Pocket SIM would not work on the S9, but my renewal came with a new SIM, ending in 8222-15XX (old was 8180-50XX) For ****s and giggles I put it in and it showed LTE/CDMA and verizon. Had RP CS switch my active SIM and now it works with no workaround!
TL;DR Try a new RP SIM if you are using one a year old or older.
I also have similar issue.
Where I used to get lte over voice, but no longer getting after a recent update from samsung. Using Redpocket cdma sim
Now I have lte and voice, but dont get lte over voice even though redpocket said they have enabled Volte on my line
We just added an Unlocked Galaxy S9 (replaced S5) purchased from Amazon (Black Friday sale), ordered new Sim from Pageplus (MVNO using Verizon ), called them to transfer the phone number, popped it in and the S9 configured itself for Pageplus, and everything works perfectly...
ToyTank said:
Hey guys this is an old thread, but maybe this will help someone. My old Red Pocket SIM would not work on the S9, but my renewal came with a new SIM, ending in 8222-15XX (old was 8180-50XX) For ****s and giggles I put it in and it showed LTE/CDMA and verizon. Had RP CS switch my active SIM and now it works with no workaround!
TL;DR Try a new RP SIM if you are using one a year old or older.
Click to expand...
Click to collapse
That's great news. I switched to GSMA due to CDMA issue. I will switch back to CDMA after my current plan expires.
I heard that RCS (messaging via wifi connection similar to imessage - samsung messages app supports it in pie I believe, not sure about oreo) is active in verizon now including mvnos. Have you tried it?
sam298 said:
That's great news. I switched to GSMA due to CDMA issue. I will switch back to CDMA after my current plan expires.
I heard that RCS (messaging via wifi connection similar to imessage - samsung messages app supports it in pie I believe, not sure about oreo) is active in verizon now including mvnos. Have you tried it?
Click to expand...
Click to collapse
I tried for my unlocked note 8. For the new sim coming from red pocket, it works great at the first time. But later when I switch the sim to a GSM sim for international travel and then switch the sim back to the red pocket sim, the same problem appeared. I have to use verizon sim to get LTE/CDMA back in the emergency mode.
queenriver said:
I tried for my unlocked note 8. For the new sim coming from red pocket, it works great at the first time. But later when I switch the sim to a GSM sim for international travel and then switch the sim back to the red pocket sim, the same problem appeared. I have to use verizon sim to get LTE/CDMA back in the emergency mode.
Click to expand...
Click to collapse
Traded in my S9 with an S10+ and the redpocket CDMA sim works now!
ToyTank said:
.My old Red Pocket SIM would not work on the S9, but my renewal came with a new SIM, ending in 8222-15XX (old was 8180-50XX) For ****s and giggles I put it in and it showed LTE/CDMA and verizon. Had RP CS switch my active SIM and now it works with no workaround!
Click to expand...
Click to collapse
I think you've found the answer for those who are unable to get their existing RP SIM to work on the S6-7-8-9's running OREO or PIE. I just took a later serial numbered CDMAV SIM (89140000018821472XX), inserted it into another S8+ that I have, booted it and saw the Verizon Wireless scroll across the top. I'll chat with RP today and see if they will switch the ICCID numbers between old and new.
After countless hours looking into this problem, I tip my hat to you for the solution provided.
Try as I may, in the end it didn't work for me.
It worked for me when I flashed the latest un-branded U1 firmware G960U1 UEU6CSI1 via the patched Odin, from:
https://updato.com/firmware-archive-select-model/?record=E68EDDB6DBFB11E99E59FA163EE8F90B
I've also done a full factory reset from recovery after the flash.
I guess they must have fixed it with the latest firmware updates... ymmv
Since the August update, both of my Verizon branded S8+'s work directly upon inserting a RP sim card.
POSSIBLE SOLUTION!! (YMMV)
I had a similar problem when I upgraded to Android 10. I no longer had CDMA as a choice for Network mode. Here is the solution that worked for me:
Step #1:
Go to the phone dialer and dial *#*#4636#*#*
This will bring up a new screen
Select "Phone Information"
You will be greeted with a scary-looking screen with lots of stuff
Scroll down and look for "Set Preferred Network Type"
Select "LTE/CDMA auto (PRL)" from the drop-down
This will give you phone service... but not data.
STEP #2
To get data services, you will need to create an APN.
Go to settings/connections/mobile networks/Access Point Names
Click on add and enter the following:
APN Name: Verizon
APN: VZWINTERNET
MCC: 311
MNC: 480
Authentication Type: None
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4/IPv6
I found that this APN worked for me... (YMMV)
Hope this is helpful...
are you folks still having trouble with this? it doesnt seem like a difficult obstacle to overcome
Thank you sooo much! Creating the APN did the trick.

Can't connect to mobile network.

I have a pixel 3xl, up to date stock non rooted, on straight talk lte/cdma Verizon network. I got a text saying straight talk now has VoLTE so I tried to find it in settings but there's no option for it. When I search it it comes up but when I click it it goes to mobile settings and it's not there I did the *#*#4636#*#* and it's also grayed out there. I changed the network mode in that diag screen to lte/cdma to see if that helped, was on global before i think. Still no VoLTE and for some reason I can't make calls. I have data, can send and receive texts but when I go to call it says no network. Removed Sim card didn't fix it, restarted it. Safe mode doesn't help either. Tired clicking trigger carrier provisioning, updated the smsc. Change mobile network to lte only, back to global, lte/cdma. I have no idea what else to try. Straight talk is basically useless for customer service so I haven't even tried yet lol.
Update!! It works!! Somehow I either damaged my sim card when I switch from my pixel 2xl to this 3xl and it somehow lasted till now. Or when I changed my network settings something wrote to the sim?( And it messed it up?? IDK much about how the phone and sim interact with each other)... But I did have a 2 year old sim card, it did not have VoLTE or wifi calling capabilities I now realize. So I bought a new SIM card at Walmart and activated it though the straight talk app on my account and kept the same number. Works perfectly and I now have VoLTE, no wifi calling yet but the option is now there and lets me click it but it fails. Doesn't matter to me, I'm just happy to have VoLTE. I'm leaving this post because straight has horrible customer service and I could find anyone who ran into this specific issue.

Categories

Resources