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So I wanted to create a thread where everyone can write bout there purchase experience, whether good or bad..
I purchased mines from Negri Electronics and could not be happier. I recieved her today the packaging was secure and full of surprises. Enclosed was the unit wrapped in a nice bag, a USA wall plug (to compensate for the UK version), an ANDY Android figurine (nice touch) long with a thnk you card from them. The Item shipped Black Friday a day after Thanksgiving, Only because they worked there tails off on Thanksgiving itself to make sure all there units shipped Friday. For that I thank them. I could not have been happier with my choice!
How was your experience, please share
Can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
Can i ax you to get off his nuts?
Sent from my samsung gt i9250 using powers of the unicorn.
rashad1 said:
Can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
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LMao... common , really? ill make sure to check my grammer when i post..LMAO
rashad1 said:
can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
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lollllllll
To answer your question about my purchasing experience, it has been good so far. I placed an order with Handtec last Wednesday. If it wasn't for the volume bug I would have received it by Friday. I should have it Tuesday morning at the soonest.
rashad1 said:
Can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
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It's a pet peeve of mines too!
I also ordered "mines" from Negri. It's arriving Wednesday. The experience dealing with them was great so far. Knowing what's in the box (unless I don't get a figure ) is even better! Recommended as well.
Sent from my Nexus S using Tapatalk
The only difficulty was deciding whether or not I should purchase one, since I owned both the N1 and Galaxy S I thought it would be rude not to go for the GNex.
Once I'd decided, it was a matter of popping down the high street during my lunch break to grab one. I was in and out within 5 minutes, so all in all MINES was a rather pleasant experience.
BiGMERF said:
So I wanted to create a thread where everyone can write bout there purchase experience, whether good or bad..
I purchased mines from Negri Electronics and could not be happier. I recieved her today the packaging was secure and full of surprises. Enclosed was the unit wrapped in a nice bag, a USA wall plug (to compensate for the UK version), an ANDY Android figurine (nice touch) long with a thnk you card from them. The Item shipped Black Friday a day after Thanksgiving, Only because they worked there tails off on Thanksgiving itself to make sure all there units shipped Friday. For that I thank them. I could not have been happier with my choice!
How was your experience, please share
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Wait wait wait wait wait wait ... You got a gift bag with your nexus O.O!!
Does every retailer do this or is that just Negri ... omg I want to cancel my Handtec order now and order from those ppl...
On that note: Does anyone know how long it takes Google Checkout to refund your money? (Last time I use that stupid method) .. they took off the money the second I ordered my Nexus, I was under the impression you're not supposed to be charged until your order is shipped out >.>
Ordered Wed from Expansys-USA arrived Friday. Paid for overnight. Quite pleased with the service.
Sent from my Galaxy Nexus using xda premium
Mixed bag but then I expect no less from Expansys. Phone is here, I'm at work, delivered on time, no issues. I've got a billing issue that I've sent 3 emails in five days, holiday excluded, and no reply.
This fits squarely with my past dealings with Expansys: Product delivered on time as described with crappy customer service.
Got mine from local Phones4U store day after official launch. Went in when it opened to find out they put the sim free price up overnight by £80 to £629 . Didn't buy it.
Phoned head office to complain. They confirmed price increase. I told them about an official phones4u tweet sent earlier in the day that the price would be £549 so they arranged £100 off from local store. Went back and picked it up for £529. Next day, the price went back down to £549.
Bunch of jokers. Only bought from there as didn't want to wait a week for my pre order from clove.
Sent from my Galaxy Nexus using xda premium
Got mine from Phones4U. It was dreadful from start to finish. To cut a long story short an error in their system for Orange upgrades meant delays. Then delays shipping. It was supposed to come the day after I ordered it but took a week instead; their customer service throughout was dire.
On top of that the "launch" on the 17th was only in one store, and they only told everyone that on the morning of the 17th!
Still, I have it now and love it. Alls well that ends well as they say
case0 said:
Got mine from Phones4U. It was dreadful from start to finish. To cut a long story short an error in their system for Orange upgrades meant delays. Then delays shipping. It was supposed to come the day after I ordered it but took a week instead; their customer service throughout was dire.
On top of that the "launch" on the 17th was only in one store, and they only told everyone that on the morning of the 17th!
Still, I have it now and love it. Alls well that ends well as they say
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Lol even with all your delays and everything, you still got your Nexi a week earlier than the rest of us who ordered from Handtec / fml).
Least you said you like the phone, the other dude above u just complained that the service sucked :/ lol
ericshmerick said:
Ordered Wed from Expansys-USA arrived Friday. Paid for overnight. Quite pleased with the service.
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That fits my situation as well.
On time, as described.. haven't needed customer service yet.. hopefully won't need it.
Ordered through Negri, cancelled it because Expansys assured me Friday delivery was a go.
btw do we get some sort of warrenty ("we" = USA ppl) ?
Dmw017 said:
btw do we get some sort of warrenty ("we" = USA ppl) ?
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Through Expansys-USA, yes. You have to send the phone to them and in-turn they send to the UK for repair. Never had to go that route, but I image it's a long process...
Better than nothing though.
Ugh, it's been a huge fiasco, and I still don't have a phone!
Originally, I ordered last Friday (8 days ago) on Expansys USA for $750. On Saturday (seven days ago), I noticed that handtec would ship to the USA from the UK, it would come out to $50 cheaper, and it looked like it would get here first (at the time handtec seemed very proactive and confident they would ship my order ASAP).
On Saturday I sent a cancellation email to expansys, ordered from handtec, and waited. When Monday came, expansys cancelled my order no problem, and handtec needed all sorts of information (my passport + utility bill) to confirm my address, so my order didn't even get fully processed until Tuesday thanks to time zone differences.
Finally, Tuesday rolled around and they announced they were going to stop shipping because of the bug - I emailed them immediately and asked they send it anyway, they gave me the 24-48hrs BS, and eventually gave me Monday. Bullsh*t.
In the end, if I had kept my Expansys order, I probably would have my GN by now, and I wouldn't be hoping a UK company gets stock they claimed they would have a week ago. At least they upgraded to expedited shipping. .
So, I'm leaving Sprint for Verizon for the Galaxy Nexus. When I woke up yesterday morning to get ready for work, I jumped online to buy it. I tried to find a low price and saw that AmazonWireless was selling it for $199.99 on a new contract. When I got home from work, I was checking the order and checked the description of the phone and it was now $149.99. I felt a little ripped off. I knew that Amazon had no obligation to give me the difference, but I figured what the hell, I'll call them anyway. The guy on the phone, said since I ordered it on the 15th and the price on the 15th is $149.99, that he'll change it for me and he did. If you ordered yours on Amazon for $199.99, I would suggest calling them to see if you can get it for the lower price. I can't guarantee that they will, but it's worth a shot. $50 is $50.
housry23 said:
So, I'm leaving Sprint for Verizon for the Galaxy Nexus. When I woke up yesterday morning to get ready for work, I jumped online to buy it. I tried to find a low price and saw that AmazonWireless was selling it for $199.99 on a new contract. When I got home from work, I was checking the order and checked the description of the phone and it was now $149.99. I felt a little ripped off. I knew that Amazon had no obligation to give me the difference, but I figured what the hell, I'll call them anyway. The guy on the phone, said since I ordered it on the 15th and the price on the 15th is $149.99, that he'll change it for me and he did. If you ordered yours on Amazon for $199.99, I would suggest calling them to see if you can get it for the lower price. I can't guarantee that they will, but it's worth a shot. $50 is $50.
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Housry? Holy **** what's up?... how's thing bro? Yeah I left once the rezound was released. Loving it so far man. I don't think your gonna have any regrets. Seeing quite a few familiar faces around here lol. Good to have ya pal. Nice to hear things for straightened out.
Sent from my Galaxy Nexus using Tapatalk
Welcome to the club man. I too have switched from Sprint and the Epic Touch to the Galaxy Nexus on Verizon. The difference in the device and the verizon service is night and day. I'm really glad I did.
Im returning my Rezound to amazon and exchanging for the nexus, the only part that sucks is that its back ordered . Hey housry23 just curious has yours shipped yet ?
bc760 said:
Im returning my Rezound to amazon and exchanging for the nexus, the only part that sucks is that its back ordered . Hey housry23 just curious has yours shipped yet ?
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dont let that get to you. Amazon does that to all phones that are in high demand. Mine already shipped. They list as backordered but they ship them out as they recieve them even though the website lists them as backordered.
They are already shipping them. As the demand goes down I bet they start listing it as the phone shipping in 24 hours.
I ordered mine yesterday and it shipped today, even though it said backordered the whole time.
nkd said:
dont let that get to you. Amazon does that to all phones that are in high demand. Mine already shipped. They list as backordered but they ship them out as they recieve them even though the website lists them as backordered.
They are already shipping them. As the demand goes down I bet they start listing it as the phone shipping in 24 hours.
I ordered mine yesterday and it shipped today, even though it said backordered the whole time.
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Awesome to know you pretty much just made my night, not sure if they ship during the weekend i cant remember but hopefully mine will ship tomorrow or Monday and be here by Wednesday the latest that would be awesome!
reverepats said:
Housry? Holy **** what's up?... how's thing bro? Yeah I left once the rezound was released. Loving it so far man. I don't think your gonna have any regrets. Seeing quite a few familiar faces around here lol. Good to have ya pal. Nice to hear things for straightened out.
Sent from my Galaxy Nexus using Tapatalk
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What's up bro! Glad to see some familiar names around here. At first I was a little skeptical about switching to Big Red, but once I learned that they have 4G LTE where I live, I was ready to do it as soon as the Nexus dropped.
bc760 said:
Im returning my Rezound to amazon and exchanging for the nexus, the only part that sucks is that its back ordered . Hey housry23 just curious has yours shipped yet ?
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Just like someone already said, Amazon always says backordered on new devices. I ordered mine on the 15th, but it hasn't shipped yet. The status did change from "not yet shipped" to "shipping soon" though. It might take a couple days for them to send it, but imo it's worth it to save the money. $300 at Big Red or $150 at Amazon? To me it's a no brainer. They also give you free 2 Day shipping, so once it is shipped, you know you'll have it in 2 days. I'm guessing they are going to ship it today or Monday, which would get it here by Tuesday or Wednesday. Getting excited! I went to the Verizon Corporate store yesterday just to play around with it and walked out with an extended battery. They have them for $25 right now, so run over and get you one. The guy there showed me his with the extended battery and there really isn't much difference in size at all. It's a 2100mah made by Samsung.
nkd said:
dont let that get to you. Amazon does that to all phones that are in high demand. Mine already shipped. They list as backordered but they ship them out as they recieve them even though the website lists them as backordered.
They are already shipping them. As the demand goes down I bet they start listing it as the phone shipping in 24 hours.
I ordered mine yesterday and it shipped today, even though it said backordered the whole time.
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Same thing happened with my Rezound. Cs agent said 10 days, had it the next afternoon.
Sent from my ADR6425LVW using Tapatalk
housry23 said:
What's up bro! Glad to see some familiar names around here. At first I was a little skeptical about switching to Big Red, but once I learned that they have 4G LTE where I live, I was ready to do it as soon as the Nexus dropped.
Just like someone already said, Amazon always says backordered on new devices. I ordered mine on the 15th, but it hasn't shipped yet. The status did change from "not yet shipped" to "shipping soon" though. It might take a couple days for them to send it, but imo it's worth it to save the money. $300 at Big Red or $150 at Amazon? To me it's a no brainer. They also give you free 2 Day shipping, so once it is shipped, you know you'll have it in 2 days. I'm guessing they are going to ship it today or Monday, which would get it here by Tuesday or Wednesday. Getting excited! I went to the Verizon Corporate store yesterday just to play around with it and walked out with an extended battery. They have them for $25 right now, so run over and get you one. The guy there showed me his with the extended battery and there really isn't much difference in size at all. It's a 2100mah made by Samsung.
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Hopefully they ship today im excited, yeah i seen that they were on sale im going to head over to my store in the morning and get one.
bc760 said:
Hopefully they ship today im excited, yeah i seen that they were on sale im going to head over to my store in the morning and get one.
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Also, just to add, the extended battery that's on sale has NFC built in. Not a bad deal for $25.
Sounds good, they charged my account this morning and from my past orders this means its going to ship today ! I'm getting pretty excited cant wait to have it in my hands. So far for the Nexus i have Zagg on its way and am going to be heading to the store to pick up a extended battery here shortly.
added on a line with this phone on via a different cell store for 155$... not bad.
I decided I couldn't wait so I went to best buy and they price matched amazon.com (still gotta pay tax).
So I'm sitting here and waiting for the process to be done.
Also coming from sprint's nexus s and epic. I'm fed up with its slow 3g and spotty 4g.
Alright so just got home from VZW as i was walking in UPS was dropping some boxes off so i signed in and got called about 5 minutes later, asked about the battery and the guys said your lucky we just got out shipment in because we were all out. $26.93 after taxes and as i was walking out i got a email notification saying my packaged has shipped, got home logged it to get a tracking number and for whatever reason amazon wireless is sending me my sim card first and that's what has shipped. Good thing is that the phone now says shipping soon so hopefully they send out today but i doubt it so its looking like tomorrow or Monday for me.
Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email
Mitchmoney said:
Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email
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My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.
DOHCtor said:
My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.
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I dont remember the exact days but about 2 weeks... Took about a week for them to ship it and about another one after it was shipped. It also matters when you bought it. If you were one of the first to buy it and got into the first batch, you will get it a little bit sooner!
Figures this would happen two days after I finally bite the bullet and just order through Negri after waiting a while for a deal to pop up somewhere.
Oh well, at least I will have it earlier.
Very nice find.
The site offers great deals, but customer service is practically non-existent. Your credit card will be charged immediately when you make a purchase, but the product might not ship for two weeks (which is what happened in my case so it took three weeks in total to get the product to my door). There is no number to call and don’t expect a reply to any emails you send them for two days, if at all. Know that all sales are final, so, if you are in the US and have a problem with a grey market product, which this phone is, you will have to ship it internationally to get it fixed.
Caveat emptor.
On it
I just bought a used one on craigslist last weekend for $500 so when I saw this last night I was a bit pissed off I didn't wait longer. I put a craigslist ad last night for $550 and had someone offer $600 this morning if I delivered it to him (20 mins away). I literally just deposited the money now and ordered this one for $530 brand new....a bit crazy but now I won't be OCD about my phone trying to figure out if any scratches were there before me.
Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.
QUEDRO said:
Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.
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I've noticed some bad feedback but I've also seen many people have no issues whatsoever. I think it's mostly people who get impatient and don't read the whole taking up to 6 business days to ship thing. Also, a lot of items are specifically stated as refurb where as these are said to be new in retail packaging. I read somewhere using paypal is a good move since you get the buyer protection if the item is broken etc.
My gut feeling says this deal is some cellphone reseller trying to clear it's stock and dailysteals will gather up a bulk orders and order a high volume from them at the end of the 24 hour period. So our money is used first to buy what we ordered and I'm assuming that's why it may take up to 6 business days to ship to us.
I purchased a new open box GN for $529 but returned it once I learned (after contacting Samsung) that the warranty is only valid if the receipt shows it was purchased in the country it will be repaired in. I was surprised as Samsung US never asked for my receipt when I sent my Nexus S in. Bought one from Negri instead so I have a warranty if anything goes wrong in the next 12 months.
i think that most sites like dailysteals and 1saleaday you are paying for the cheap price, not quick shipping and customer service
it sucks to wait and the tracking is usually terrible but the item does arrive eventually
I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
Sent from my Galaxy Nexus using XDA App
claud_face said:
I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
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You can get the titanium one...
Lol I have one already. Just would love a white one with a white extended battery door
martonikaj said:
You can get the titanium one...
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Sent from my Galaxy Nexus using XDA App
I'm already getting antsy...these are going to be two very long weeks waiting on the shipping.
No joke....these guys really do not update *ish
I had not received any updates emails. No wonder the service is bad.
Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk
They posted it up at 9pm Pacific time and my brother ordered it at 9:15pm. I think he's one of the first to order it, but still hasn't received it yet. I'll keep you guys posted.
Does anyone know anyone who picked one of these up during a previous dailysteal sale?
I'm curious what build this will come with after reading multiple threads on the yakju vs yakjuxx builds.
Just so you know, DailySteals took a LONG time to ship on the first deal and I NEVER got a tracking email. However, I was able to track it by going to UPS's tracking website and using my order number as the reference number. Remember to select "Track by Reference".
The version I got from them was a South Korean model with the Google build on it. However, others reported getting one from China, so it depends what batch you get. I believe everyone I spoke with had the Google build on it.
SupWiz17 said:
Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk
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I would give it 6 business days before you contact them. My status still says open as well (I check it way too much for my own good) but their site said the 6 business day thing with the occasional slight delay depending on the product. I ordered mine at 11am EST so I'm hoping I'll be on the first batch of shipping.
I'm going to try the order number with the UPS site as someone here has mentioned. Let's definitely post on this thread when we see any updates and/or receive our phones to give the rest of us a good idea of when to expect our goodies.
I've been looking at the pre-order page on BB to see if the Verizon version was available to pre-order online. Last night the price showed as $299 on contract and not yet available. Today it shows $349 on contract and not yet available. Did they up the price or is this just an error?
Wont let me post a link to it...
crap that isnt good. i was hoping $699 for off contract. crap time to sell more stuff!
still $699 at verizon! yay
Hopefully that is not the price in store as well.
Its still cheaper than verizon considering that they will accept my htc rezound as a trade in phone while verizonwireless will not.
Just hope I get some one who knows how to transfer an upgrade from one phone number to another.
When I pre ordered in store it was 299 better be that when I go to pick it up or there getting a ear full
Makeroflostsouls said:
When I pre ordered in store it was 299 better be that when I go to pick it up or there getting a ear full
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fyi from what they told me, pre-ordering the phone doesn't mean locking in the price. if the price changed you're responsible for the new price. that's what they told me in store anyway
Sent from my VS980 4G using Tapatalk
According to the website, the ATT and Verizon Note 4 variants are listed as $299, the Sprint Note 4 variants are listed as $349. I think its safe to say that our Note 4s are still the same price.
I'll wait until it is cheaper off contract than $700. Can't afford **** that expensive
zerodown said:
According to the website, the ATT and Verizon Note 4 variants are listed as $299, the Sprint Note 4 variants are listed as $349. I think its safe to say that our Note 4s are still the same price.
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The Verizon price has been changed back to $299 as it was originally. Part of this past week it was at $349 on the BB website.
ChickenWingSoup said:
The Verizon price has been changed back to $299 as it was originally. Part of this past week it was at $349 on the BB website.
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What worst is that no more pre order for Verizon note 4 from BestBuy. I went to BB today and their system can't do pre order for Verizon N4 and so is the website, however, you still can preorder note4 with AT&T...
Maybe it's an error in their system?
Up to this day you have not been able to preorder via best buys website.
I preordered my Verizon note 4 (white) last Friday and my wife preordered her Verizon note 4 (also white) yesterday (Monday) without any issues. The phone is $299, $100 after trading in ANY working smart phone that isn't damaged (cracked screen, turns on, no water damage). There is NO minimum trade in value required unlike the Samsung promotion ($10 minimum value). They make you buy a $50 gift card as a "place holder" for the phone, you have 48 hours to pick up the phone after it arrives otherwise they will sell it to someone else. All gift cards purchased (the $50 place holder) and the $200 one you receive for trading in a phone, can all be used toward the purchase of the phone immediately.
I have spoke to the store manager, customer service, the Verizon and Samsung reps at the store. The customer service rep did say you need to bring in the charger for it, the others did not say that. I'm going to bring mine in either way. I also took their names down in case they try to pull a fast one. I suggest anyone else does the same so there are no surprises when the phone arrives.
Good luck
I'll put chargers in my car, but I'm not bringing them in unless they make noise about it. My store just said charged working phones without water or cracked screen damage.
Those of you who got the gifts i.e. Gear VR, SD card, etc. with your Note 7, please share with us how is in your countries, whether you need to return these items together with phone or not ?
Thank you beforehand.
Here in Slovenia, they want that we return all although accessosries were added as a gift for our preorders.
You don't need to return them anywhere
pre official recall... as in before people knew how to handle it... some did take it back. Others just took the phone
Legal wise they cant ask for it. It was a gift and Samsung is recalling a product and forcing you to return it.
Here in Singapore, we got the lens kit.
I'm keeping that. The lens is good.
KJThaDon said:
You don't need to return them anywhere
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Simply untrue.
I only received my Gear VR TODAY from the outlet where I bought my original Note 7 over two months ago! The store has applied on my behalf to Samsung FIVE times to receive my 'free gift' . I have received five confirmation emails yet in the months gone by, with exchange etc, I had still not received one.
On the advice of my lawyer he told me to write a letter to the store outlining the situation. I did that and today the manager of the outlet gave me a Gear VR headset out of his back room stock as the local Samsung importer had informed him yesterday and again today that as there was going to be a total recall on the Note 7 all customers would have to return the free gift!!!!
The manager of the store contacted his head office and was told to give me the VR with the stores best wishes. Samsung's attitude was typical for this country. We have your money now go forth and multiply.
When I am told to return the Note 7 it will HAVE to be in the box with receipt and every single accessory that came with it or Samsung will bill the store! Had I not got a very good relationship with this local store and am an excellent customer I would not have received today the stores gift of the Gear VR.
I said from the start of this awful fiasco that regardless of how Samsung Korea play this out, how each country treats its customers will vary. The American habit of litigation is the reason those in America will be treated totally differently to those of us who live in Europe.
I am stuck with 100.00€ of SAMSUNG cases and screen protectors. I dread to think what Samsung here would tell me what to do with them! If Samsung didn't produce such good devices I would never purchase Samsung again. I accept there has been a major **** up but the way its been handled here is disgusting.
Ryland
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It's official (got e-mail today from service provider) - we in Estonia have to return gift with the phone to get refund or another Samsung phone (S7 or S7 Edge).
Unless it is already official announced and you have read the official statement, else it is still too early to make any assumptions...
Here in Malaysia, before any official statement from Samsung Malaysia was made, people have been spreading "official" rumors that all the free gifts are to be returned to Samsung Malaysia should we opt of a refund. Today, Samsung Malaysia just announced, all we need to return is the Note 7 and its box. All official accessories bought in their or their retail partners' stores can be refunded, provided we can show them the proof of purchase. Those folks who opt for S7 edge will get some extra cash back. Not as good as Samsung US, but can consider not bad.
In the Philippines, I asked Samsung if we need to return the v (welcome gift) and they said no need.
Returned everything today to service provider. They said that promotional gift has to be returned and I did.
At least I could return cases I bought from them and to other shops (and got refunded!).
O2 in the UK told me I needed to return the phone and free gifts, the courier they sent refused to take anything other than the phone. so who knows.
Got a deal from reseller. So not complaining anymore.
CPW here in the UK seem to have wanted the Gear VR back too - I complained and told them I've already sold it on (which is true), so can't return even if I wanted to.
They when relented and will accept just the phone back (not that I've returned it yet).
Rob F1UK said:
CPW here in the UK seem to have wanted the Gear VR back too - I complained and told them I've already sold it on (which is true), so can't return even if I wanted to.
They when relented and will accept just the phone back (not that I've returned it yet).
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That's a bum deal. It must just be CPW policy, because I bought mine direct from Samsung UK Store with the free Gear VR and they don't want it back.
Come to think of it, what are they going to do with a used VR ? It's not like they can re-box it and sell it. It wouldn't be particularly hygienic either!
Maybe the staff in the store will... 'find' a use for them and stick them on eBay!
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Canada I've had to return it.
Yet, if i knew better id put up a fight and would most likely be able to keep my wireless charger and 125gig sd card.
apprentice said:
That's a bum deal. It must just be CPW policy, because I bought mine direct from Samsung UK Store with the free Gear VR and they don't want it back.
Come to think of it, what are they going to do with a used VR ? It's not like they can re-box it and sell it. It wouldn't be particularly hygienic either!
Maybe the staff in the store will... 'find' a use for them and stick them on eBay!
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Have you got any Emails to confrim this?
When I spoke to the the other day, they said the wanted everything back.
Well for me, I moaned at them as part of my ongoing complaint, and they have "updated my notes" to reflect the fact that I can return the N7 without the Gear VR. I have this via email so do have it in writing.
Not sure how they would fair refusing to accept a return without it though, considering the situation...
s_h_a_g_g_y said:
Have you got any Emails to confrim this?
When I spoke to the the other day, they said the wanted everything back.
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Click to collapse
I don't have it in writing but the woman said on the customer helpline, just return the phone. The last recall I didn't even return the phone accessories. It was the phone in a jiffy bag.
The VR was a gift for pre-ordering early. So that's what I did, and that's what they gave. So, if they are forcing me to return the phone they cannot expect the VR to go back too. They haven't asked for it anyway, but if they did they would get the biggest gob full of abuse, no mistake!
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It's a GIFT. I sent my note complete with all accesories without Gear VR. If someone ask for a gift back in a normal life...how would you call it...rude? Maybe worse....
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