Related
Hi guys,
this is driving me nuts. I've searched the webs and found some answers, but not anything I'd like to do to remedy this problem.
My brand new R800i, not rooted, won't download games from Google Play Store via wi-fi. It will just say "starting download" and then nothing happens, I can just just watch that bar indicating download as it does not move one bit. It seems some other people had this same problem, as I've found out on the internet. 3G works fine though. I had to download my games from the Play Store using 3G, which is a pain in the ass.
A few points to consider:
- I have only so far used one wi-fi point, which worked with all my previous Xperia Plays. Maybe if I try a different hot-spot, the problem will magically disappear?
- I do not want to root, unlock bootloader or do any such things with my XP.
- I do NOT want to reset my phone to factory settings, I would lose lots of savegame data.
- I HAVE tried several times clearing the cache of the Google Store app, Download Manager app and resetting the Google Talk app. Did not help.
- Downloading from any other source (Gameloft for example) works via wi-fi, it's just that stupid Google Play Store that does not.
- Some people say the problem should sort itself out after a few days...It's been two weeks and I still can't download via wi-fi from the Store.
Could any kind soul suggest a solution that does not involve resetting my phone, or rooting? Thanks for any advice.
Did u try clearing the data...not the cache but the data
cippi21 said:
Did u try clearing the data...not the cache but the data
Click to expand...
Click to collapse
Yes, did not help.
Besides, that just erases your user data right? Your log-in and password.
I will try it again just to be sure, but I think I did it too.
i too had same prob. but it got solved after 3 or 4 days... may be i was lucky.
Used to have this problem. Uninstall update ( this will get you back to old market) then let it update again. That's what I did.
Sent from my awesome Xperia Play
jeff7424 said:
Used to have this problem. Uninstall update ( this will get you back to old market) then let it update again. That's what I did.
Sent from my awesome Xperia Play
Click to expand...
Click to collapse
I had this problem once or twie abotu a year ago, and uninstalling the Android market update, then letting it redownloadsolved the issue, whereas the other options as a fix did not fix the issue, this did.
jgregoryj1 said:
I had this problem once or twie abotu a year ago, and uninstalling the Android market update, then letting it redownloadsolved the issue, whereas the other options as a fix did not fix the issue, this did.
Click to expand...
Click to collapse
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Wutzhoppenstedt said:
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Click to expand...
Click to collapse
Well, I am stumped man, dont know what to tell you. I am out of ideas. You may have already mentioned this but have you tried reflashing a ROM? Other then that at this point I am stumped...... hoping you can find a fix because that sucks....
Wutzhoppenstedt said:
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Click to expand...
Click to collapse
Uninstall play store update, clear everything, reboot and try. That's what I did.
Edit: go to settings> accounts & sync > and check if you have background data checked.
Sent from my awesome Xperia Play
Big thanks to jeff7424 and jgregoryj1, that actually helped.
jeff7424 said:
Uninstall play store update, clear everything, reboot and try. That's what I did.
Edit: go to settings> accounts & sync > and check if you have background data checked.
Sent from my awesome Xperia Play
Click to expand...
Click to collapse
First: I know I am in the wrong model section, as I use a Galaxy S3 but post under Sony Xperia... Sorry for that - it was just a topic that seemed Google Play Store related rather than dependant on a specific model.
Second: I tried all of this (although I don't have such a section under settings/accounts on my phone) and more. I just flashed the latest stock firmware again*, did a full wipe, used TriangleAway! and every single thing I can think of. I even went to my google-account to see if there's something wrong, but no.
Still: UMTS works, WiFi doesn't. WiFi otherwise perfectly working with all kinds of uses. Tried all tips and hints, nothing works. Problem started a few days ago with older fw/ROM, which I didn't touch for weeks and worked fine until then. I really don't have a clue what changed!
EDIT: I also checked, if my ISP or my WLAN settings (router) are off - nada. I tried to install/update an app on another Android device in my household: this one works perfectly with WiFi. So it must be the Store itself...
UPDATE: Still no real solution! In the meantime it worked for a few days without my doing and in the same way it stopped working again today. I guess the Google server software is bugged. I placed a support request at Google-Support. This was an experience I can't make public enough:
Even though I initially told them what I tried they just did a copy&paste of their own F.A.Q. This went on for four days, the didn't even read my information. And I was quite thorough. I even made a network capture file, prefiltered it with Wireshark and attached it to the e-mail. As proof that my firewall isnt't blocking the traffic. No reaction to that, no technician was asked or involved, nothing. They simply closed the ticket and left me standing there. I'm still pretty pi...ed. This kind of "support" I don't want at all. Just a waste of time. I sincerely hope for a Google PlayStore replacement so one is not practically forced to use it. I'd volunteer to pay 1$ more for each buy just to circumvent that kind of nonsense Google is playing here.
This is me again. My problem is back, I can't download via WiFi from Google play store on both my Xperia play and Nexus 7. What is strange though is that SOME apps will download while others will not. It seems that apps I paid for some amount /like GTA 3, Max Payne, Reckless Racing/ and that were never completely free, WILL download. Others that I got for free /e.g. Call of Mini Zombies, Juggernaut, Heroes Call and many others/ will not download. This seems peculiar to me. Did anyone have this kind of behaviour on your android device?
Sent from my Nexus 7 using xda app-developers app
Now, it's me. I'm getting fed up. I had to clean data, clean cache of playstore and then got to clean the data and cache of download manager.
bangawasawa said:
This is me again. My problem is back, I can't download via WiFi from Google play store on both my Xperia play and Nexus 7. What is strange though is that SOME apps will download while others will not. It seems that apps I paid for some amount /like GTA 3, Max Payne, Reckless Racing/ and that were never completely free, WILL download. Others that I got for free /e.g. Call of Mini Zombies, Juggernaut, Heroes Call and many others/ will not download. This seems peculiar to me. Did anyone have this kind of behaviour on your android device?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
krishna442 said:
Now, it's me. I'm getting fed up. I had to clean data, clean cache of playstore and then got to clean the data and cache of download manager.
Click to expand...
Click to collapse
root ur phone.. unlock the bootloader.. INstall a Custom ROM and get over with it ! .. or Atleast Root ur phone and uninstall Playstore completely.. and market.. and install a newer version.. Rooting ur phone will not erase ur data.
saqibkhan said:
root ur phone.. unlock the bootloader.. INstall a Custom ROM and get over with it ! .. or Atleast Root ur phone and uninstall Playstore completely.. and market.. and install a newer version.. Rooting ur phone will not erase ur data.
Click to expand...
Click to collapse
Tried them! But no luck.
I had installed this app
https://play.google.com/store/apps/details?id=org.wahtod.wififixer
I don't know what happened, fixed!
Edit: no luck. Doesn't work.
Sent from my D5322 using XDA Free mobile app
I am on jedix12 and no matter how many times I try to update an app it refuses to download and returns error code RPC:S-5:AEC-0. It dies when updating, trying to look at the all section in the my apps page, or if i uninstall an app and try to reinstall. A fresh install of a app works just fine. I have tried does what is available on google. Erase google account, restart, open play, add account. Didn't work. I do not know what else i can do. I also completely erased the phone. data, sdcard, system, and cache.
Google is the key...>>>https://www.google.com/search?q=google+play+error+code+RPC:S-5:AEC-0&ie
Prolly cause Google is rolling out the new playstore.
Sent from my SGH-T889 using Tapatalk 2
deeznutz1977 said:
Google is the key...>>>http://forums.androidcentral.com/go...E9Pr0QGt2oHYAg&ved=0CDEQBSgA&biw=1920&bih=967
Click to expand...
Click to collapse
I found this website with Google but still did not work. I don't think it is directly related to the rom because its been doing this with all the roms I flash. I even formatted the system partition but nothing changed. It seems to be related to the Google account. I do not have a second phone to test this theory (Have ubuntu on my galaxy nexus). Has anyone had this issue before?
Try going to settings/applications manager and clear data&cache. If that doesn't work, go to accounts/google and remove account. Then resign in
This did not work. It actually started crashing. I rebooted then the crashing went away but still didn't fix the issue.
cmacia06 said:
This did not work. It actually started crashing. I rebooted then the crashing went away but still didn't fix the issue.
Click to expand...
Click to collapse
Download the new 4.0 playstore i posted the the apps section http://forum.xda-developers.com/showthread.php?t=2227852 Did you remove your google account >>> reboot then sign in again?
Yes I remove, reboot, and signed back in. It had the same issue. I just finished install this new play store but it still did not work. I'm going to try to completely format the phone again (data, system, sdcard, and cache). Maybe I made a mistake somewhere. Ill return the results.
The results were negative. The market is still giving the same error. Im going to fix my nexus back to android and then, if it doesn't give me the same issue i will flash the stock ROM onto the note two and see if that fixes it.
I installed cyangoen mod onto the nexus and it turns out that it is doing the on that phone too so its something related to the google account.
EDIT:
Turns out that this is related to the account after all. I called up the markets customer support and they said it was happening to a few other people. They said they would fix it. Thank you all for the help.
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
I suggest to flash a factory image, may be, there is something destroyed in the firmware ...
Just wondering....
EngChi said:
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
Click to expand...
Click to collapse
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
weezlerox said:
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
Click to expand...
Click to collapse
It is both
a) Google Play Services require an update (which refuses to install)
b) com.google.android.keep (Google Keep) requires an update (otherwise not letting to open -" This app won't run unless you update Google Play Services"). when trying to update it takes you to the same screen for Google Play Services update which fails.
If it helps, the store shows me 4.0.34 section under "What's new" which I think is not the latest Google Play Services apk
Thank you
tried both...
Pandae said:
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
Click to expand...
Click to collapse
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
How about this?
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
weezlerox said:
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
Click to expand...
Click to collapse
I tried that too.. with noresults - may be not doing it right.
Used Wugs Nexus Root Toolkit (which I find to be excellent along with instructions) and tried to use ES file explorer to manually copy/load apk - no success.
thank you for trying to help
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
At this point I'd make backups and flash a new ROM (stock or custom LTE). Something's been corrupted that isn't easily fixable, and you'll save time in the end by starting over from scratch.
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
removed google+ from my account, solved.
weezlerox said:
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
Click to expand...
Click to collapse
for all its worth, I solved it by reflushing factory image and removing google plus entry from my google account. no issues now. thanks to all who helped!
If that is what worked, I am glad you have a working solution I can't take any credit for suggesting what you had probably tried anyway.....
Sent from my LG-P880 using Tapatalk
fix for google play services not updating
Simply had to run the update from
the play store on the web
and click on installed, choose device and click install... voila
this pushed the update to the phone and the update happens :laugh:
I have a Sprint Note 4 which is rooted and yesterday I downloaded Lucky Patcher and the Modded Google Play Store to replace my stock Google Play Store. So through Titanium, I backed up the stock Google Play Store and then I uninstalled it, since the Modded Google Play Store would not let me install it without doing that. I also cleared the cache and data on Google Play Store and now it just keeps crashing all the time. When I try to download something, it starts to download and then immediately it crashes and gives me the "Unfortunately, Play Store has stopped working" error. I get the error no matter which version of Play Store I use now, whether it is the modded or the official version. I tried clearing data/cache to Google Play Services as well, to no avail. When I try to restore my backup of Google Play Store through Titanium it stays frozen with "Restoring Google Play Store 5.1.11" and I end up having to force stop Titanium. This is so annoying! What can I do? Thanks so much in advance!!!
1) Go to Application manager/All, scroll down to where you find these three: Google Services Framework, Google Play, and Google Play Services. Force stop and delete cache and data for the first two (in order given). You won't be able to force close Google Play Services but choose Manage storage and scroll to bottom to clear all data. It's annoying that they may try to restart, just clear again and reboot quickly.
2) If that doesn't work, got a nandroid backup?
3) Re-flash current ROM, if no.
4) If stock and no backup, consider another ROM or start over with Odin stock tar.
Note: options 3 and 4 may require clean install.
Note 2: I've tried to suggest from least inconvenience to most; hopefully, the easier methods will do.
Edit: you may also see an option to uninstall update to revert to the original system application; consider that as option 2 or 3 for Google Play.
samep said:
1) Go to Application manager/All, scroll down to where you find these three: Google Services Framework, Google Play, and Google Play Services. Force stop and delete cache and data for the first two (in order given). You won't be able to force close Google Play Services but choose Manage storage and scroll to bottom to clear all data. It's annoying that they may try to restart, just clear again and reboot quickly.
2) If that doesn't work, got a nandroid backup?
3) Re-flash current ROM, if no.
4) If stock and no backup, consider another ROM or start over with Odin stock tar.
Note: options 3 and 4 may require clean install.
Note 2: I've tried to suggest from least inconvenience to most; hopefully, the easier methods will do.
Edit: you may also see an option to uninstall update to revert to the original system application; consider that as option 2 or 3 for Google Play.
Click to expand...
Click to collapse
Ok I just did that now when I run Play Store it doesn't crash, instead it is says " Check your internet connection and try again" It seems as if it isn't recognizing that I actually do have a connection? I heard that if you go to the files on the phone to "etc/hosts" file and put a "#" in front of the second IP address in the hosts file that it will work but I just tried that and it didn't so I reverted the file back.
Also I tried going to settings>accounts and removing my Google accounts and re adding them but Play store still says I have no connection (which I clearly do). I made sure my date/time settings are right as well. This is happening with the modded play store and the official 5.2.12 Play Store.
YouTube randomly crashes now as well and gives me "unfortunately, YouTube has stopped " Google play store is still not recognizing that I am connected. I think I have tried just about anything besides flashing back to the stock ROM
Did you try step one again after swapping the Google Play versions? Worth a try, if you didn't.
One more thing: Lucky Patcher creates an Odex file. You should use the Lucky Patcher option to remove the Odex and restore the original. If you're ROM is deodexed, Titanium may not fix this for you. You can manually check for Odex file as well. Titanium is also useful to check for unneeded dalvik-cache files.
And one last suggestion I omitted: in recovery, delete all cache and dalvik cache and reboot.
samep said:
Did you try step one again after swapping the Google Play versions? Worth a try, if you didn't.
One more thing: Lucky Patcher creates an Odex file. You should use the Lucky Patcher option to remove the Odex and restore the original. If you're ROM is deodexed, Titanium may not fix this for you. You can manually check for Odex file as well. Titanium is also useful to check for unneeded dalvik-cache files.
And one last suggestion I omitted: in recovery, delete all cache and dalvik cache and reboot.
Click to expand...
Click to collapse
Hmmm it is working now after hours of fumbling around with settings. Both the Modded and official newest Google Play Stores started working after I turned off "Google License Verification Emulation" and I had to turn off "Google Billing Emulation". Very stressful lol but they were the default settings and I didn't really want to mess with any of the settings as I am just starting with Lucky Patcher.
yo0123yo said:
Hmmm it is working now after hours of fumbling around with settings. Both the Modded and official newest Google Play Stores started working after I turned off "Google License Verification Emulation" and I had to turn off "Google Billing Emulation". Very stressful lol but they were the default settings and I didn't really want to mess with any of the settings as I am just starting with Lucky Patcher.
Click to expand...
Click to collapse
Was that Google Play version 5.2.12?
I flashed that to system yesterday and everything was working except that it didn't populate my applications and notify updates until a day later. I had to search for updates that I knew were available. Today, the apps populated and I got update notification for available updates. I think it may be part of the battery savings that lollipop is supposed to be bringing; less Google Play wakes.
Consider that your manipulation results may have been skewed by Google not immediately syncing the update.
As for my experience, I did find myself doing step one and considering flashing the nandroid but waited for applications to sync. They did finally sync this morning. The longer sync of apps may have been induced locally by the use of Xposed module "Recent Apps" which can be configured to force close apps and remove from recents, reducing wake times.
samep said:
Was that Google Play version 5.2.12?
I flashed that to system yesterday and everything was working except that it didn't populate my applications and notify updates until a day later. I had to search for updates that I knew were available. Today, the apps populated and I got update notification for available updates. I think it may be part of the battery savings that lollipop is supposed to be bringing; less Google Play wakes.
Consider that your manipulation results may have been skewed by Google not immediately syncing the update.
As for my experience, I did find myself doing step one and considering flashing the nandroid but waited for applications to sync. They did finally sync this morning. The longer sync of apps may have been induced locally by the use of Xposed module "Recent Apps" which can be configured to force close apps and remove from recents, reducing wake times.
Click to expand...
Click to collapse
No, it is the Modded Google Play Store version 5.1.11 right now that's working but there's a newer version of it that is out. I'm getting frustrated messing with lucky Patcher (if anyone can help me with the basics of it? that i would greatly appreciate that as well. Last question I have is that in my etc/hosts file and there is a "#" before the second IP address in the etc/hosts file. Anyone know what that "#" is used for in front of the IP in the hosts file? Thanks again!!!
yo0123yo said:
No, it is the Modded Google Play Store version 5.1.11 right now that's working but there's a newer version of it that is out. I'm getting frustrated messing with lucky Patcher (if anyone can help me with the basics of it? that i would greatly appreciate that as well. Last question I have is that in my etc/hosts file and there is a "#" before the second IP address in the etc/hosts file. Anyone know what that "#" is used for in front of the IP in the hosts file? Thanks again!!!
Click to expand...
Click to collapse
The # is used in scripts to comment out; meaning ignore that line in your host file.
As far as LP, there is a help link to read. Discussion threads on LP may get closed on XDA; LP may be a useful tool but leans toward piracy. Not saying this pertains to you but there was a thread that the developer participated in that xda allowed to remain open with a warning. That should be sufficient, unless closed as well.
Edit: found the thread and warning http://forum.xda-developers.com/showthread.php?p=45933638, post 21.
samep said:
The # is used in scripts to comment out; meaning ignore that line in your host file.
As far as LP, there is a help link to read. Discussion threads on LP may get closed on XDA; LP may be a useful tool but leans toward piracy. Not saying this pertains to you but there was a thread that the developer participated in that xda allowed to remain open with a warning. That should be sufficient, unless closed as well.
Edit: found the thread and warning http://forum.xda-developers.com/showthread.php?p=45933638, post 21.
Click to expand...
Click to collapse
I know, it can be used for illegal purposes which is NOT what I am using it for just to be clear so the post doesn't get deleted because someone thinks I am using it illegally, which I'm not.. anyways, if anyone has any tips on LP id appreciate it thanks!!
Why not go to your time and date and turn off automatic time?
It worked for me!
No more check connection in google play store and youtube not loading
Google Store Crashing but only when rooted.
Why is it that when running stock lollipop 5.1.1 on Galaxy S6 Edge is it that Google Play Store constantly crashes when I'm rooted.
When no root it works fine and dandy.
Soon as rooted the bloody thing crashes constantly..
The only way I managed to keep rooted was to use stock google play store and prevent it from updating.
This I can cope with.. If anyone else has come across this issue and found a better way to fix it please let me know
My note 4 lollipop 5.1.1 device has rooted but fix problem in Google play when I update big file(like no system apps) apps so when it's completely update after start beginning wht can I do it
Having bought and attempted to download a game from the play store (they're having a sale) they took my money and then didn't give me the game, I've wiped data on play services and play store several times and even logged out of Google altogether. Still gives me this horrible error.
I'm currently running viper ROM 1.6.0.
Has anyone seen this error?, does anyone know a way to fix it?
Thanks.
Edit: now getting error 940.
Really getting on my nerves this. Can't install anything.
EDIT 2: Have uninstalled Viper for the time being, I don't know if it was the rom's fault or not but i've went with another until i resurfaces, funny thing is, this was apparently a real issue on the M8 too (I didn't own that phone) either way, will leave this here incase a fix arises.
error 963
dladz said:
Having bought and attempted to download a game from the play store (they're having a sale) they took my money and then didn't give me the game, I've wiped data on play services and play store several times and even logged out of Google altogether. Still gives me this horrible error.
I'm currently running viper ROM 1.6.0.
Has anyone seen this error?, does anyone know a way to fix it?
Thanks.
Edit: now getting error 940.
Really getting on my nerves this. Can't install anything.
EDIT 2: Have uninstalled Viper for the time being, I don't know if it was the rom's fault or not but i've went with another until i resurfaces, funny thing is, this was apparently a real issue on the M8 too (I didn't own that phone) either way, will leave this here incase a fix arises.
Click to expand...
Click to collapse
I had the same problem with this error 963 when I wanted to download a certain game but I solved that as I was logging in with my computer to the google store and give a permission from there to install the game, the result a good working limbo on my HTC M9! I hope this will help you too!
Peter Czobor said:
I had the same problem with this error 963 when I wanted to download a certain game but I solved that as I was logging in with my computer to the google store and give a permission from there to install the game, the result a good working limbo on my HTC M9! I hope this will help you too!
Click to expand...
Click to collapse
Actually went ahead and re-installed the rom, all working now, I've heard of HTC devices having this issue before, namely on the M8, although I didn't have that device, could be a google issue i suppose, just never seen it before.
I'm having this issue rite now, and reinstalling rom has not helped at all. What else can I do?
Just had the same issue myself. Try initiating the download via the play store, I switched to another app and downloaded that.
Seeing as though you reinstalled your ROM, that's interesting, the can only be so much that remains consistent..
The content on your internal and external memories and your accounts.. The problem resides in one or the two, the fact that the user before you was able to deal with the issue via the internet I'd say its more an account issue..one of the problems I had with the 963 error was the download changed size in the play store.. The initial size of limbo was around 120MB and after the first error the size changed to around 27MB, what I thought had happened is a corruption had taken place in my memory and it was failing for that reason.. Personally I'd clear the downloaded data for the app that you're getting and I would initiate the download via the web. Fingers crossed it works. Good luck, let me know how it goes.
dladz said:
Just had the same issue myself. Try initiating the download via the play store, I switched to another app and downloaded that.
Seeing as though you reinstalled your ROM, that's interesting, the can only be so much that remains consistent..
The content on your internal and external memories and your accounts.. The problem resides in one or the two, the fact that the user before you was able to deal with the issue via the internet I'd say its more an account issue..one of the problems I had with the 963 error was the download changed size in the play store.. The initial size of limbo was around 120MB and after the first error the size changed to around 27MB, what I thought had happened is a corruption had taken place in my memory and it was failing for that reason.. Personally I'd clear the downloaded data for the app that you're getting and I would initiate the download via the web. Fingers crossed it works. Good luck, let me know how it goes.
Click to expand...
Click to collapse
i went on my PC and installed some apps through play store on my PC, but some are still failing with some different codes. ive tried wiping play store, google play services and and frame work, but no good.
What ROM are you using? I switched from viper to leedroid but then it happened on Lee droid too. After reinstalling the ROM the issue went away. I'm really not sure what else to suggest. Could there be a flag on your Google account which is stopping it? I dont believe its luck at all, there has to be a reason why this is happening. Try this.
Disconnect your Google account, wipe data for Google framework, Google play services and Google play. Delete the nearly downloaded file. Go to recovery and wipe dalvic and cache. Boot back into the phone and sign into your Google account. Then pull the game from the play store on the web, do it in that sequence and hopefully it'll work. Hopefully someone else will chime in with a suggestion or a fix.
Also list the codes which you're getting, might spark an idea with someone else.
I'm starting to think its something installed or a corruption. Between ROMs I always wipe the internal memory and simply select key folders which I want to keep, ie: downloads, dcim, Zedge, co pilot, maybe I'm inadvertently fixing the issue without knowing it.
i believe i fixed it.
1) download a file manager then navigate to sdcard\android\data and obb and delete the files of the apps that are failing to install
2) clear cache and delvik cache in recovery
3) open play store, go to my apps, then scroll over to all apps
4) locate the apps that are failing to install and click the little "X" on the top right of the entry and delete them from account, even if they are paid for, you will still be able to re-install.
5) log on to the play store via a computer, search for the apps that wont install and install them through the play store on the PC
I think whats going on here and why we are getting errors is because we may have restored a backup and then stopped it from downloading apps or lost connection, etc, and play store thinks the app IS already installed on the phone and wont let you download it. i had about 15 apps that wouldn't install and i fixed all using this method.
Sort of along the same lines as what I said, nice one for reporting back on it I'll try this next time it occurs. Cheers fella.
dladz said:
Sort of along the same lines as what I said, nice one for reporting back on it I'll try this next time it occurs. Cheers fella.
Click to expand...
Click to collapse
i tried cleaning the apps data (play store, frame work, and services) and signing out and in etc, but i think that only made the issue worse.
This post mate.
"What ROM are you using? I switched from viper to leedroid but then it happened on Lee droid too. After reinstalling the ROM the issue went away. I'm really not sure what else to suggest. Could there be a flag on your Google account which is stopping it? I dont believe its luck at all, there has to be a reason why this is happening. Try this.
Disconnect your Google account, wipe data for Google framework, Google play services and Google play. Delete the nearly downloaded file. Go to recovery and wipe dalvic and cache. Boot back into the phone and sign into your Google account. Then pull the game from the play store on the web, do it in that sequence and hopefully it'll work. Hopefully someone else will chime in with a suggestion or a fix."
Either way it doesn't matter, glad you've got it working. Appreciate you feeding back.
dladz said:
This post mate.
"What ROM are you using? I switched from viper to leedroid but then it happened on Lee droid too. After reinstalling the ROM the issue went away. I'm really not sure what else to suggest. Could there be a flag on your Google account which is stopping it? I dont believe its luck at all, there has to be a reason why this is happening. Try this.
Disconnect your Google account, wipe data for Google framework, Google play services and Google play. Delete the nearly downloaded file. Go to recovery and wipe dalvic and cache. Boot back into the phone and sign into your Google account. Then pull the game from the play store on the web, do it in that sequence and hopefully it'll work. Hopefully someone else will chime in with a suggestion or a fix."
Click to expand...
Click to collapse
ive done this multiple times and every time i did it, more and more apps would fail, so i think doing this made it worse.
Besides removing the apps from the apps list in the play store, its no different mate. Haha let it go.
dladz said:
Having bought and attempted to download a game from the play store (they're having a sale) they took my money and then didn't give me the game, I've wiped data on play services and play store several times and even logged out of Google altogether. Still gives me this horrible error.
I'm currently running viper ROM 1.6.0.
Has anyone seen this error?, does anyone know a way to fix it?
Thanks.
Edit: now getting error 940.
Really getting on my nerves this. Can't install anything.
EDIT 2: Have uninstalled Viper for the time being, I don't know if it was the rom's fault or not but i've went with another until i resurfaces, funny thing is, this was apparently a real issue on the M8 too (I didn't own that phone) either way, will leave this here incase a fix arises.
Click to expand...
Click to collapse
I have/had this issue. When I unmount my external sd card everything downloads fine. If I try with sd card mounted nothing downloads
This was happening to me on a bone stock ATT 32gb... It just started working again for some unknown reason..
Confirmed, unmounting sd card makes updates/downloads/installs work again.
Because google is too ****ing retarded to implement an option that gives you the option to select what storage to use when you download a certain app...
Really how hard is it to add that google?!
Press install -> get popup with either SD card or internal memory for the app -> done..
No instead we have to use ****ty apptoSD crap..
But it's all part of the typical google mindset "our way or **** off"