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The first app I had problems with was Battle camp. After I downloaded the Christmas update the app wouldn't install. It kept throwing invalid manifest errors. So I Uninstalled the app and reinstalled it. Now it installs and I can open it. But, if the app gets killed from the app switcher or a couple hours of doing other things when I try to open the app it crashes and pops up with a suddenly stopped report that I can submit.
At that point I have to reboot to try and open the app with out the suddenly stopped error. After the reboot the app icon changes to a generic android guy. When I try to open it, it says the app isn't installed.
Last night the OTA AT&T update hit my phone. This morning 2 more games showed the generic android guy for an icon and said app not installed. Dungeon Hunter 4 and Galaxy on fire 2.
I didn't bother trying to reinstall them and as far as I know they didn't have any updates.
Now I went to play Star Wars Commander and it said there was an update. I updated and it installed fine. But, now I have the same problem with that app as Battle camp. Works once then auto crashes. On reboot it says not installed.
I am sooooooo wishing I had traded my Note 2 for an iPhone 6+...
Any suggestions?
Sent from my Samsung Galaxy Note 4.
Reset the device in the settings.
You mean do a factory reset?
Sent from my Samsung Galaxy Note 4.
SNAFU!!
I used My files to copy all my photos, easy note notes, zedge files, etc to my SD card.
I then removed the SD card after I checked all the folders to make sure there was data in the copied folders. I understand mounted the SD card and removed it from the phone. I powered down the phone and used volume up, home, & power button to get to the reset menu. I reset all data and cleared the cashe.
After the reboot I powered down and reinstalled the SD card. All the data I copied is gone. All the existing data I put on it with my computer (music, video from my note 2, etc) is still there. All copied folders from before the reset are empty. Photos shows all my pictures I copied as broken links that when you click on them it says no data found.
I reinstalled Battle camp and Star Wars commander. Both showed broken links 10 minutes after install I hadn't even got to opening them because.i was trying to find my missing SD card data. Both shortcuts say app not installed when clicked on.
I guess I will be stopping at AT&T after work to see about exchanging my POS phone.
i had problems on my S4 with keeping apps from disappearing on my homescreen. Turned out to be the install location of some apps. For some reason, some apps install directly to my external SD Card, which causes it to disappear upon reboot. I dont have problems with it crashing or uninstalling but maybe its related. Try removing your sd card and then installing it and seeing if it crashes with the sdcard physically removed.
AT&T is sending me a replacement
SD card installed or not. It is still losing apps. And, the writing to the SD card issue was enough for AT&T tech support to send me a warranty replacement. Their oustanding in store customer service not withstanding (sarcasm), I am pretty happy. The replacement is a refurb, but I will get it tomorrow. The kicker is the AT&T live chat guy says the manager of the store I was in should have replaced my phone on the spot instead of sending me home to talk to tech support myself. Maybe the manager should have been helping her girl, that was helping me, instead of hiding in the back room with the other 2 employees that were working. At least they are crediting me the 2 day shipping charge.
those 'refurbs' usually always look brand new. Good luck with it.
The Refurbished does look brand new
I got it activated and sure enough I am still having the same issues. Now the chances of 2 bad phones is pretty remote. So I grabbed my 32gb card out of my action cam. A sandisk SD card.
Formatted it and everything seems fine now. Apps aren't uninstalling themselves and my files actually transfers files to the card that stay after a reboot.
I guess my 2 64gb SD cards (1 samsung and one sandisk) are just funky. They work fine on my computer and in other devices but my 2 note 4s didn't like them
sent from my Note 4
So this started Friday morning but I didn't know what the issue was. I use my SD card for caching music from my All Access Google Play music subscription, and I was actually streaming non-downloaded music at the time, and everything stopped working, and I kept getting errors about not being able to download. Didn't think much of it. Did the standard Routine, reboot, didn't work, so I cleared cache and uninstalled updates on play music and the service was working again and I didn't think about it again until I tried to take a picture later in the evening and got this in the gallery instead of the picture
http://forum.xda-developers.com/attachment.php?attachmentid=3418912&d=1437899706
Again I just did the standard stuff, rebooted, cleared cache and data to the gallery and camera app, but this time nothing was working. I finally decided to change my save location from my SD to my internal storage, and my pictures started saving again. So I connected the dots to what happened with Google Play Music earlier in the day, and checked my downloads, and nothing was downloaded anymore, option to save to SD was grayed out. Naturally I tried to format with the card in the phone, and it acted like it worked ok, but still showed I only had 11gb left of space, and still wouldn't work with anything. So I stuck it in my PC, and windows errors every time I try to format it. I tried with the default windows 8 formatting tool, I've tried with third party tools, same thing, won't format. Card appears to be read only now. How does this happen? It's the free 32GB card I got from LG with the extra battery and charging case I got for buying a G4 before June 30th. In fact I've only had this SD card for maybe a month. Is this some lolipop permissions keeping me from formatting it or is it hosed? I remember reading something about Google changing permissions on the SD with kitkat, but I also read they changed back with lolipop. I also read that LG didn't seem to notice they changed back and kept things the way they were with kitkat. If that's the case how do I take ownership of the whole card so I can format it?
I've had the same problem!
Cor-master said:
So this started Friday morning but I didn't know what the issue was. I use my SD card for caching music from my All Access Google Play music subscription, and I was actually streaming non-downloaded music at the time, and everything stopped working, and I kept getting errors about not being able to download. Didn't think much of it. Did the standard Routine, reboot, didn't work, so I cleared cache and uninstalled updates on play music and the service was working again and I didn't think about it again until I tried to take a picture later in the evening and got this in the gallery instead of the picture
http://forum.xda-developers.com/attachment.php?attachmentid=3418912&d=1437899706
Again I just did the standard stuff, rebooted, cleared cache and data to the gallery and camera app, but this time nothing was working. I finally decided to change my save location from my SD to my internal storage, and my pictures started saving again. So I connected the dots to what happened with Google Play Music earlier in the day, and checked my downloads, and nothing was downloaded anymore, option to save to SD was grayed out. Naturally I tried to format with the card in the phone, and it acted like it worked ok, but still showed I only had 11gb left of space, and still wouldn't work with anything. So I stuck it in my PC, and windows errors every time I try to format it. I tried with the default windows 8 formatting tool, I've tried with third party tools, same thing, won't format. Card appears to be read only now. How does this happen? It's the free 32GB card I got from LG with the extra battery and charging case I got for buying a G4 before June 30th. In fact I've only had this SD card for maybe a month. Is this some lolipop permissions keeping me from formatting it or is it hosed? I remember reading something about Google changing permissions on the SD with kitkat, but I also read they changed back with lolipop. I also read that LG didn't seem to notice they changed back and kept things the way they were with kitkat. If that's the case how do I take ownership of the whole card so I can format it?
Click to expand...
Click to collapse
I have no idea of the answer yet but if I find one I'll let you know. But this has happened to 3 different micro sd cards in my LG G4! I don't think it's an android issue I think it's an LG g4 issue. But I'm going to investigate further. Brand new sd cards working fine for a few days then rendered read only and unable to format even on a laptop!
This literally just happened to my 32gb card received with the bundle. Any update?
I had the same issue with a A-Data 128GB UHS-U1. After a month of usage it wouldn't mount on my phone. After trying to format via various means (Disk Management, Partition Magic, SD Formatter) I found my card was set to read-only and nothing would change that. I've had very good experiences with A-Data before so I chalked it up to a manufacturing defectand filed a RMA on the lifetime warranty. Ive got a spare 16GB popped in to see if it's the phone doing it (Also A-Data)., I hope its not the G4 because I love the phone. But if it is I'm not wasting another SD Card and buying another phone.
Sounds like a corrupt sd card somehow.
I have the same issue with a SanDisk 200GB Card as discussed here:
http://forum.xda-developers.com/g4/help/phone-upside-screen-off-t3227335
So it's the G4 that is killing the cards?
It's one of 2 things: Either manufacturing defects (which seems more likely) Or a G4 issue (In this case I would expect the issue to be more widespread then the low number of posts). The solution for some seems to be repartitioning the SD card, in my case though it reverts back even after the partitioning, SD Formatter indicates its stuck in read only.
It can also be some of the cards don't work well with the heat the G4 generates. On mines, it doesn't indicate read only but it seems I can't format or write to the card but I can delete from the card fine... I just tried SD Formatter and it basically shows what's attached, I thought only full size SD cards had the write protect switch, is there any software that can make the card write protected or not?
Almighty1 said:
It can also be some of the cards don't work well with the heat the G4 generates. On mines, it doesn't indicate read only but it seems I can't format or write to the card but I can delete from the card fine... I just tried SD Formatter and it basically shows what's attached, I thought only full size SD cards had the write protect switch, is there any software that can make the card write protected or not?
Click to expand...
Click to collapse
That's the exact same error message I got with SD Formatter, You could try with using partitioning software to see if that works, it was a no go for me. Regarding the heat, that could be an issue too, compared to my previous phone, the G4 runs really hot.
Any Partition software you recommend at it seems MiniTool Partition Wizard doesn't recognize etxfs as a filesystem. The G4 does run pretty hot, so much for the claims of the cards claiming to be resistant to everything...
I did try the Windows Disk Management Tool, but even that can't fix it. Well to be fair, no phone runs as hot as the G4 from my experience, guess LG still makes crap...
Has anyone tried the sd card fix floating around the g4 forum...it's posted at least once in the threads by micromod777 in tmo g4 forum...also to those with unlocked bl have you tried formatting in twrp?
Happened to me too. (SD from promo) I had to replace it. Nothing can be done about it. SD is trashed.
howlingmoon12 said:
I did try the Windows Disk Management Tool, but even that can't fix it. Well to be fair, no phone runs as hot as the G4 from my experience, guess LG still makes crap...
Click to expand...
Click to collapse
LG aka Lucky Goldstar had always been a low-end brand. The only reason I've switched from Motorola is because of the microSD slot and the removeable battery. Samsung's are more for looks too..
---------- Post added at 03:53 PM ---------- Previous post was at 03:52 PM ----------
jamesd1085 said:
Has anyone tried the sd card fix floating around the g4 forum...it's posted at least once in the threads by micromod777 in tmo g4 forum...also to those with unlocked bl have you tried formatting in twrp?
Click to expand...
Click to collapse
Got a link to the sd card fix?
Some good news, A-Data notified me that they be replacing my micro-sd no strings attached. Sad news is that I'm tried of hardware issues on Android devices. I considered the Moto X Pure and the Nexus 6P, but being a Canadian, I'm getting royally shafted by exchange rates, ended up getting an iPhone 6s.
Same exact issue here with the 32gb card I received free from the promo.
I got ahold of LG and they replaced it. I bought a much nicer sandisk uhs 64gb card while I waited and when the replacement came I put it in the wife's gs5, that was 3 months ago and it's still working so hopefully it'll continue to work
Sent from my Nexus 7 using Tapatalk
The replacement SanDisk 200GB MicroSD card I put in on October 30, 2015 had problems on November 17, 2015.
More details in the thread here:
http://forum.xda-developers.com/g4/help/phone-upside-screen-off-t3227335
deleted
I really think there was something wrong with the previous firmwares. My play music would wipe at least once a month and reading off the card was always sluggish. Ever since the 81010o update everything is fine, and I can take my card out and reinsert it and play music won't delete my music. Unfortunately I believe the previous firmwares were killing cards too
Sent from my LG-H810 using Tapatalk
Have an SD card, formatted it for the phone. The phone doesnt let me change storage location for pictures taken. Is there an easy way to do this that I overlooked?
TheNamelessMan said:
Have an SD card, formatted it for the phone. The phone doesnt let me change storage location for pictures taken. Is there an easy way to do this that I overlooked?
Click to expand...
Click to collapse
I would imagine it's in one of three places:
1) In the camera app settings
2) Gallery settings
3) Haven't opened my Razer Phone yet,but,I'd also look in the general phone settings,guessing there's a storage section,perhaps it's there.
Once you do find it,if it's something you frequently access/change,you should be able to create a shortcut to it on your home screen,since Nova Launcher is the default U/I for the home screen(s)/app drawer.
KOLIOSIS said:
I would imagine it's in one of three places:
1) In the camera app settings
2) Gallery settings
3) Haven't opened my Razer Phone yet,but,I'd also look in the general phone settings,guessing there's a storage section,perhaps it's there.
Once you do find it,if it's something you frequently access/change,you should be able to create a shortcut to it on your home screen,since Nova Launcher is the default U/I for the home screen(s)/app drawer.
Click to expand...
Click to collapse
1. It's not there.
2. The only gallery pre-installed is google photos, and it's not there either.
3. Not there.
Ive been on chat support with Razer all day. They need to "examine" this in their lab, as this is a huge concern.
They said within a day or 2 someone will be getting back to me.
Do you currently have an SD Card installed?
I don't on the phone I'm using ATM (Note FE) & there's nothing there for storage settings, until an SD Card is installed.
If you have an SD Card installed, then it indeed sounds like someone dropped the ball in the software department....
Sent from my Samsung SM-N935F using XDA Labs
Yeah very strange...I doubt I'll hear anything from them. I'm surprised an issue this severe isn't being reported by other people.
I've done everything there is to do. factory resetting the phone, formatting the cards, in and outside of the phone. using other camera apps, other galleries...it's like the camera app and the sd slot aren't linked somehow. I switch phones often, and take alot of pictures, and never have any problem transferring the card between phones.
I guess lesson learned with using a debut device. Hopefully theres some kind of software fix soon. otherwise this thing is going back.
I have no option in the default camera app either to change storage location.. I also have a sd card inserted and formatted correctly as I can access it in other apps just fine.. There literally just isn't any option to choose location!
TheNamelessMan said:
Yeah very strange...I doubt I'll hear anything from them. I'm surprised an issue this severe isn't being reported by other people.
I've done everything there is to do. factory resetting the phone, formatting the cards, in and outside of the phone. using other camera apps, other galleries...it's like the camera app and the sd slot aren't linked somehow. I switch phones often, and take alot of pictures, and never have any problem transferring the card between phones.
I guess lesson learned with using a debut device. Hopefully theres some kind of software fix soon. otherwise this thing is going back.
Click to expand...
Click to collapse
chanter100 said:
I have no option in the default camera app either to change storage location.. I also have a sd card inserted and formatted correctly as I can access it in other apps just fine.. There literally just isn't any option to choose location!
Click to expand...
Click to collapse
Perhaps in the meantime,you can move the photos in the gallery app using a file exploer,or,the SanDisk app.
Not a long-term permanent solution by any means....
........Since this is near-stock Android experience,almost sounds like the photo storage software was ripped from the Pixel twins,as neither have an SD Card slot....
On the topic of SD Cards I have a few questions as regarding this. I have been using iOS since the 3GS and new to Android and this would be my 1st Android device.
I am not an app heavy user and have all the apps I use already on the internal storage and running at 17.67GB out of the 58.90GB.
1) Would an SD card be worth buying 256GB Class 10 U1 card to be used to just storage Photos and Videos?
(only reason on size is because I just want the biggest storage on one card rather than on lots of smaller ones.)
2) With unlimited data on my phone is it worth buying an SD Card at all if Google Photos is a thing?
(I dont like the idea of my media just being in the cloud which why im unsure what to do here)
iStasis said:
On the topic of SD Cards I have a few questions as regarding this. I have been using iOS since the 3GS and new to Android and this would be my 1st Android device.
I am not an app heavy user and have all the apps I use already on the internal storage and running at 17.67GB out of the 58.90GB.
1) Would an SD card be worth buying 256GB Class 10 U1 card to be used to just storage Photos and Videos?
(only reason on size is because I just want the biggest storage on one card rather than on lots of smaller ones.)
2) With unlimited data on my phone is it worth buying an SD Card at all if Google Photos is a thing?
(I dont like the idea of my media just being in the cloud which why im unsure what to do here)
Click to expand...
Click to collapse
An SD Card is more of a nice option in your scenario, but,it's one I'd recommend to have.
However, I'd recommend getting the fastest card you can buy with the same money you're willing to spend on the card you mentioned.
Get a U3 rated card, even if that means a lesser amount of extra storage, quality over quantity......
Sent from my Samsung SM-N935F using XDA Labs
KOLIOSIS said:
An SD Card is more of a nice option in your scenario, but,it's one I'd recommend to have.
However, I'd recommend getting the fastest card you can buy with the same money you're willing to spend on the card you mentioned.
Get a U3 rated card, even if that means a lesser amount of extra storage, quality over quantity......
Sent from my Samsung SM-N935F using XDA Labs
Click to expand...
Click to collapse
Thanks for getting back to me so quickly I have concerns about the type of card thats best for the phone as Razer's spec site only says it can handle up to Class 10 and when I asked about U1-U3 they kinda didnt mention it at all.
Would a U1 or U3 work in a class 10 supported device and not give the extra read/write performance or will it not work at all?
iStasis said:
Thanks for getting back to me so quickly I have concerns about the type of card thats best for the phone as Razer's spec site only says it can handle up to Class 10 and when I asked about U1-U3 they kinda didnt mention it at all.
Would a U1 or U3 work in a class 10 supported device and not give the extra read/write performance or will it not work at all?
Click to expand...
Click to collapse
I'd be lying if I said I knew with 100% certainty, but, I'll be putting a Samsung 256 GB SD Card (U3) in my Razer later today & I'll follow up with what I find then/post here in this thread.
Sent from my Samsung SM-N935F using XDA Labs
KOLIOSIS said:
I'd be lying if I said I knew with 100% certainty, but, I'll be putting a Samsung 256 GB SD Card (U3) in my Razer later today & I'll follow up with what I find then/post here in this thread.
Sent from my Samsung SM-N935F using XDA Labs
Click to expand...
Click to collapse
Thanks for testing this for me if i dont get any benefit out of the U1-U3 in performance i may just grab a Class 10 as I will want to format it for the device as I don't plan on moving SD cards between devices as I only have two devices using this media and the other is in my Nintendo Switch so again formatted for that device.
With Black Friday coming up Id like to get it sorted soon so i know what to buy.
Back on topic please
TheNamelessMan said:
Back on topic please
Click to expand...
Click to collapse
My apologies,back on topic ...... :good:
BTW,I have the unlocked version/carrier-free.
Finally opened mine up,after initial set-up,had a 250MB update out-of-the-box,still nada regarding camera/photo/video storage options.
I found an app in the Google Play Store,Open Camera,that has the option:
https://play.google.com/store/apps/details?id=net.sourceforge.opencamera&hl=en
I tried to enter an alternate file (from my external SD Card) & it wouldn't take.
Looked in developer options,as I'm sure you have already,nothing specific for media/photos,just the adoptable storage option for (non-system) apps.
Just took a look @ Razer Insider/Forums,nothing set up for Razer Phone just yet.
https://insider.razerzone.com/index.php?forums/mobile/
Priorities for users here run the gamut,but,I'd safely guess most here would put fixing this near the top of Razer's priorities for bug fixes/updates.
@iStasis Sent you a PM..............
Got the phone last Saturday. This is the only issue I really have so far.
Submitted a support email. Hopefully this gets resolved soon. I suggest everyone submit a ticket for this and hopefully it will get resolved faster.
Having to same issue here. There is a camera app up date coming according to razer so maybe there will be a fix for it in the update
I guys spoke to razer about this and this is what they said
If the SD card is set to Internal storage, you have the option to migrate all the data. Then the default location of the data will be the SD card including the camera.
Have not tried it yet but will tomorrow
Slightly related, I can't seem to be able to transfer any files to my MicroSD card I've been using on my S8 and have it shown in the phone.... It won't show anything I transfer to it other than a System Volume Information folder that shows up for whatever reason.
Just copy/move your photos to your SD card manually.
Go to Settings>>Storage>>Internal shared storage>>Images.
Select the image you want to move/copy by long pressing the image file icon, tap the three dot menu on the top right, your SD card should show up from the left menu tree. From there, select the directory you want to move to on the SD card and voila.
Hope that helps.
lonetormenter said:
Just copy/move your photos to your SD card manually.
Go to Settings>>Storage>>Internal shared storage>>Images.
Select the image you want to move/copy by long pressing the image file icon, tap the three dot menu on the top right, your SD card should show up from the left menu tree. From there, select the directory you want to move to on the SD card and voila.
Hope that helps.
Click to expand...
Click to collapse
THX,but,that isn't what were looking for,most here know how to move pix from one spot to another.
We are wanting the option to choose the storage location , before the picture/video is taken,not just moving it afterwards.
Sent from my Razer Phone using XDA Labs
On previous phones, many apps could be moved to the SD card. On this phone, Moto Z2 Play (XT1710-02), none of the apps show the ability to choose the storage location, even apps that allowed this on my previous phone. Did Motorola decide to disable this feature?
Sent from my XT1710-02 using Tapatalk
Just format the SD card as internal storage and let the phone do its thing.
larsdennert said:
Just format the SD card as internal storage and let the phone do its thing.
Click to expand...
Click to collapse
Oh how I wish this were true. I have tried 2 different sdhc 32gb class 1 cards one sandisk one pyl prime performance. And the phone is saying that both are too slow for internal and that some apps may lag. Figured I see how bad the lag was because I needed the space..... Things seemed to go alright. I mean I'm not aware of any cards faster than the ones I have? Then my phone started going whacky. It reeboot and then got in a perpetual rebooting loop. I could hold power and volume down button to go to Bios and tried to book into recovery mode from there. Nope.
At this point I'm getting pissed and started freaking out....deep breathing. Ok should I factory reset? I figure I really don't have a choice. Then I figured I would try to remove the ad cards. And it worked! Only problem is that I lost some pics and some files and now it says my card is corrupted. So. Much for SD card internal storage.
Anyone got any better advice than " just put it in and let the phone work it's magic?" I don't think anyone would ever come on these forms if that little tid bit of wisdom worked. Right? ?????
I've had card configured that way for a year or two. No problems. You just need good cards. I have plenty of broken cheap sd cards lying around that would likely fail quickly under such load. I also have the phone configured to back up automatically so if it gets lost, I lose nothing. Grab another phone and restore from the cloud.
I have been having some trouble with transferring settings and data from myGalaxy S7 to this V+5g. The tmobile store said they'd do it for me, probably to get me to take the phone?
Then, they couldn't do it. They installed Samsung Switch and then discovered that they couldn't use it! So they tried transferring something via BT. Then they discovered that nothing would transfer, beyond one simple Google identity, which I could have set up by simply entering my ID and password. So they switched to plan B: Ignore me when I came in to the store to complain that I cant actually use this phone!
So they left me to complain by phone, where they could ignore me ad infinitum! For this reason, when I found out that I was locked into a 2 year contract with this phone I cant use, I put a complaint in to the FCC.
MEANWHILE I tried to install some programs individually. Firstly Doubletwist. Then I discovered some idiosyncrasies of this phone. I need to get 60GB of music onto this phone. But the music wont go onto the phone. Firstly, if I can get the phone seen by my MacBookPro (by enabling debugging, enabling File Transfer by USB and by starting doubletwist on the phone and computer), the music will transfer, excruciatingly slowly! And it does seem to go onto my 128GB SD card. But it does stop every two GB or so. Then, it simply wont restart. Nothing I can do will get the Revvl seen again by DT on the MBP.
Does anyone think that t his inability to get this phone to transfer data or files might be something actually wrong with the phone? I discovered that tmobile were thrilled to get rid of this phone (10 minutes before the Revvl VI 5G came out?) but I am not sure yet that a Revvl VI 5g would be any more compatible with my Samsung Galaxy S7 than this model V 5g? So I am wondering if this problem which I have had and which the Tmobile store also had is the same problem with the phone itself? Especially where the store were so insistent that they didnt want to help me. After which TMobile were careful to tell me that they couldn't take the phone back because I had got it from a store!
Since closed down!
Or has anyone else had these problems?