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Quick question,
I have had my phone rooted for several months now. Ever since I rooted though, I always got the "Verizon wireless can not authenticate your phone" message when roaming. This has not been a big deal until now.
I have already spent a lot of time with sprint support on the phone and at the store, and they actually are just giving me a new phone, so the problem is solved.
MY actual question is, are people still having this issue happen when they root their newer phones? I ask because I would like to root my new phone, but not sure if I want to chance it messing up my roaming again.
Yea, it happens, but you don't need a new phone as the fix is really easy.
Call Sprint support and have them reset your profile on their server. They will put you on hold for a minute while they do that. Then they will have you remove your battery for one minute (the tech gal I had actually timed it and told me when to put the battery back in). Then you will be good to go.
Note-I don't know why this is, but it took me about 15 minutes talking to convince the tech support gal to do it, but once she did it roaming works fine again.
You can download the "Roam Control" app from the market, which allows you to force roaming to check if it works, paid app, but it is cheap. I just told the tech support girl that their was a spot in my house behind a metal shed that I get roaming when I checked it (important because she wasn't willing to do anything unless I was currently in a roaming area, and I didn't think it was prudent to tell here I was using Roam control).
Well, they gave me a new MSID witch did not fix the issue. After about another 45 minutes of trying things, she transfered me to account services and they said that they would just replace the phone.
I do not roam very often at all, so I said okay.
I saved my nandroid backups and everything for if I re-root. I just wasnt sure if this was an issue people were still getting with their new phones or not.
Over the past 2 weeks, I have tried to research the answers to my questions, but could barely find anything on this particular subject. So it's my first time posting to this forum, and my situation is a little embarrassing. I have had my htc evo for about 1 1/2 years, and I finally decided to root it 2 weeks ago. I've been with sprint for 6 years, and am on the unlimited data family plan, as well as the sprint hotspot feature on my phone, which I pay them 30 dollars additionally every month. I pretty much exclusively use my phone for all tasks and browsing and downloading etc, so I didn't get this feature for the "wireless tethering" , I actually got it so I could discontinue my home wireless internet through cox communications, so my phone is my only wifi source at home. I almost never use an actual pc!
I rooted my evo for 2 reasons mainly: 1) I am sort of an app addict, and I needed to free some space on my phone. I especially love using different keyboards ( which are often very large files). 2) I love customizing my home screens, but want to be able to use icons from icon packs such as crazy home's, with ADW launcher etc. I did a factory data reset on my phone before rooting, and I think I backed up all my apps to my laptop... but I wanted to start fresh anyway, so have not bothered to restore them from my pc to my phone.
Two days before I rooted my phone, Sprint temporarily disconnected my account do to Past due payment. I'm not going to get into the details, But I can't afford to pay off my balance until May. It is what it is, I'm not whining or complaining, times are a little tough for me financially and i just have to deal with not being able to make calls or text for a month. Lol, it's harder than I thought! It's pathetic how dependent my family has become on cell phones and texting for communication. We don't even have a land line. Just to give you a quick background, I didn't even know what sd card was, or a usb cable, before I got my htc evo. I'm not tech savvy at all, But when I first learned what this phone could do I was hooked. I have a laptop at home, But I never use it because a few keys on the keyboard are broken. As a matter of fact, The first time I actually plugged my phone into my pc, was when I rooted it!. I used the unrevoked 3 method, which was fairly straightforward. Because I have no data access right now, I was unable to update my profile etc. And of course, without data access I cannot take advantage of the free wireless tether.
My main question is, did I make a mistake in rooting my phone while not having network access? Right now, if I'm not in a wifi area I basically can't do much with my phone. I downloaded a few apps that allow free calling over a wireless connection, and facebook chat,etc... so I can communicate with my family as long as I'm in a wifi zone. But, I have been afraid to do anything else with my phone because I wanted to do a little research on this. I know some of you are probably thinking, why didn't she research it before she rooted? Lol, I would be saying the same thing! I didn't even think about it until I was done routing and it told me to update my profile. Since then I've been a little freaked. I'm hoping I didn't Make a bad choice. I just wanted to the able to access a few icon packs lol.
Is there anything I should know, or have done differently? Or does it make no difference at all? I guess basically what I'm getting at, is can I go ahead and reset my phone again and start flashing roms, just like I would if I had network access?
Again, please forgive me if I sound ignorant in this matter... because I am. Any advice will be much appreciated.
You can start flashing roms as normal. You didn't make a bad choice rooting without data access, because whether you do or don't doesn't make a different. i would say just make a back up of your apps in titanium backup, then backup your rom before flashing.
And you can pm me if you need any help.
Post neglected...double post.
I would say to reflash ur rom but it might not work try to go back to the sense rom if u have it backed up once u do that update everything under ur settings nd updates nd if it still don't work the only other thing I know u can do is unroot it and take it to.sprint so thay can look it
Sent from my PC36100 using XDA Premium App
Kriskat74 said:
Over the past 2 weeks, I have tried to research the answers to my questions, but could barely find anything on this particular subject. So it's my first time posting to this forum, and my situation is a little embarrassing. I have had my htc evo for about 1 1/2 years, and I finally decided to root it 2 weeks ago. I've been with sprint for 6 years, and am on the unlimited data family plan, as well as the sprint hotspot feature on my phone, which I pay them 30 dollars additionally every month. I pretty much exclusively use my phone for all tasks and browsing and downloading etc, so I didn't get this feature for the "wireless tethering" , I actually got it so I could discontinue my home wireless internet through cox communications, so my phone is my only wifi source at home. I almost never use an actual pc!
I rooted my evo for 2 reasons mainly: 1) I am sort of an app addict, and I needed to free some space on my phone. I especially love using different keyboards ( which are often very large files). 2) I love customizing my home screens, but want to be able to use icons from icon packs such as crazy home's, with ADW launcher etc. I did a factory data reset on my phone before rooting, and I think I backed up all my apps to my laptop... but I wanted to start fresh anyway, so have not bothered to restore them from my pc to my phone.
Two days before I rooted my phone, Sprint temporarily disconnected my account do to Past due payment. I'm not going to get into the details, But I can't afford to pay off my balance until May. It is what it is, I'm not whining or complaining, times are a little tough for me financially and i just have to deal with not being able to make calls or text for a month. Lol, it's harder than I thought! It's pathetic how dependent my family has become on cell phones and texting for communication. We don't even have a land line. Just to give you a quick background, I didn't even know what sd card was, or a usb cable, before I got my htc evo. I'm not tech savvy at all, But when I first learned what this phone could do I was hooked. I have a laptop at home, But I never use it because a few keys on the keyboard are broken. As a matter of fact, The first time I actually plugged my phone into my pc, was when I rooted it!. I used the unrevoked 3 method, which was fairly straightforward. Because I have no data access right now, I was unable to update my profile etc. And of course, without data access I cannot take advantage of the free wireless tether.
My main question is, did I make a mistake in rooting my phone while not having network access? Right now, if I'm not in a wifi area I basically can't do much with my phone. I downloaded a few apps that allow free calling over a wireless connection, and facebook chat,etc... so I can communicate with my family as long as I'm in a wifi zone. But, I have been afraid to do anything else with my phone because I wanted to do a little research on this. I know some of you are probably thinking, why didn't she research it before she rooted? Lol, I would be saying the same thing! I didn't even think about it until I was done routing and it told me to update my profile. Since then I've been a little freaked. I'm hoping I didn't Make a bad choice. I just wanted to the able to access a few icon packs lol.
Is there anything I should know, or have done differently? Or does it make no difference at all? I guess basically what I'm getting at, is can I go ahead and reset my phone again and start flashing roms, just like I would if I had network access?
Again, please forgive me if I sound ignorant in this matter... because I am. Any advice will be much appreciated.
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Click to collapse
Not being able to update the profile won't make any difference at all, if you have no data connection to begin with. Once you're able to get things situated, and you need to get your phone activated again, you'll just need to make sure you're on a Sense rom before you activate it again. No worries, you can flash away all you want, with or without a data connection.
Also, how have you had your Evo for 1 1/2 years!? They were released June 4th last year!
Ha ha really? I feel like I've had this evo for years.. since the day I got it I've been like a kid in a candy store! Thanks for the reassurance everyone. Unfortunately, I've just encountered the problem with the SD card not being recognized by my phone or my PC. According to my research, I'm supposed to find this file on my SD card under android. secure and delete it? But my PC isn't recognizing my card, and my apps that are on SD are seen by my phone. I get a force close when attempting to unmount SD. My market apps won't install or uninstall.... ugh. Like an idiot,I never did a Nandroid backup. I really don't care about losing my app backups though,I just don't want to mess up my phone. All this information is overwhelming me... Nandroid this, titanium that, recovery boot, drivers, and on and on.... so much advice is outdated I don't know which to follow. I'm a dummy! That's why I need my smartphone to help me out lol.... how do I fix this?
Eek....I just saw a gigantic spider.... creepy..
in a nutshell, you can do anything with your phone, without data access, or service.
I rooted and flashed the ROM I did for my old Moment, after it had been turned off so I could sell it.
Now that you are rooted, I uses Titanium backup for all my apps/data. I only backup actually apps, not HTC stuff, etc, or anything that comes with the ROM you flash.
You can tell this becasue the apps are in white lettering in the Backup menu.
At least they are on mine, and I use all default settings.
rooted without data access
Thanks everyone...I fixed my problem with my sd card, turns out mine had gotten corrupted so I will deal with that later.I just put in my other card and Im back in business....lost all my personal info though. Thats the least of my worries. Someone said I can do anything on my phone without data service, but they must mean only when I am in Wifi zone right ? See, unfortunately, I dont live in a populated area. I have no wifi access at home and there are hardly any free wifi spots in town. At home, I can see that there are wifi networks around (linkys via cox communications), but they are locked. Oh, thats another question i had....why do people lock their wifi? I never did, and I have no problem letting others access mine when they need it. Should I? If so, why?I am so sorry if I sound clueless again, but Im learning a little more every day thanks to people like you!
So as far as communication, Im out of luck. A couple months ago,I had an issue connecting to the network while i was at home, but i just turned on my sprint hotspot and i had instant network access so i couldnt call or text, but i was able to get a hold of my daughter on facebook lol. How did my phone do that? I dont get it. I am going to a couple of those prepaid phones tomorrow so we can make calls in the meantime.
As far as navigation, any tips on how to find any apps that dont need network access that work well? I found a couple, but they seem so complicated to set up. And, I tried Nettalk for making calls over wifi but it only works sometimes. I read about apps that offer free sms and calls over wifi but I couldnt find one that was stable.
I cant wait to get my service restored..I didnt realize how much I depended on it. I still havent flashed any ROMS...Im a little nervous. I still dont totally understand what is different about my evo now tthat its rooted, but i plan to educate myself once I get full access to wifi again.
Any advice/tips is very much appreciated. Thanks again for this useful forum.
Ok guys, been a long battle. I spent a combined four and a half hours on the phone with sprint yesterday morning. We did soft resets, hard resets. We checked ESN and other numbers I didn't know existed. We checked towers as well.
And after all this, I still have issues making calls. When I go to make a call at home, it automatically disconnects even though I have full bars and my data is working. I also cannot receive calls, as everyone texts me saying that it is going straight to voice mail. I only really go three places.(work, home, gf's place) The problem occurs at both my place and work. However, it doesn't seem to happen when I am on the road, and it only happens sometimes at my gf's.
I took the phone to Sprint with a ticket number given to me by a second tier manager? The sprint store rebooted my phone a few times, tried to make a few calls. Of course it works. So their rule is, if they cannot replicate the problem, they cannot help.
So I guess I am asking what you guys would do. The only two option I see are:
1. Buy a used EVO and finish out my contract(14months) hoping nothing goes wrong with it.
2. Take the early penalty, close my account and go to Verizon like the rest of my friends whose GPS's and calling "just work".
I would hate to leave sprint cause they have the best unlimited deal out there. But this is the second "top of the line" phone I have bought with them that has been a disaster. And both of them seemed to work flawlessly for the first couple months I had them.
By the way, I am on stock EC05, and I have been ever since it EC05 came out. I am not rooted or anything. It was working fine till about Friday.
Do you have TEP?
Wow, try taking out the sd card and use the phone to make a call. SD cards can make the phone do some funky things. If that works; then put it back in, connect the phone to your computer, copy all the contents to your computer; format the sd card and copy the contents back to the sd card.
change to sprint only network (settings - wireless networks - mobile networks - system select .. choose sprint only)
uninstall app 3rd party applications; perhaps something running is the culprit
If still no joy; I would root it and try a custom ROM. Maybe a file got corrupted at some point and that is causing the disconnections.
I really like the one I am on, its worked beautifully.
I'd be happy to help you through the root process if it gets to that point.
Good luck
It doesn't matter whether I have it or not, they rebooted the phone, brought up the dialer, made one call(he might have made two, one of the other people was talking to me) and sent me on my way. If they can't replicate the problem, then their policy is to not do anything. I even asked them if I could make a video of it first hand when I get home, and they basically said that won't change anything cause they have to be able to replicate the problem first hand.
jdelano said:
Wow, try taking out the sd card and use the phone to make a call. SD cards can make the phone do some funky things. If that works; then put it back in, connect the phone to your computer, copy all the contents to your computer; format the sd card and copy the contents back to the sd card.
change to sprint only network (settings - wireless networks - mobile networks - system select .. choose sprint only)
uninstall app 3rd party applications; perhaps something running is the culprit
If still no joy; I would root it and try a custom ROM. Maybe a file got corrupted at some point and that is causing the disconnections.
I really like the one I am on, its worked beautifully.
I'd be happy to help you through the root process if it gets to that point.
Good luck
Click to expand...
Click to collapse
I will try SD card when I get home. I don't have any third party apps, as the technician on the phone hard reset my phone like 3 times. I tried every custom rom, and I even tried to go back to DI18. All of them had the same problem, so I am guessing it is hardware related. Again, data is working correctly, just seems to be something with the calling hardware.
swanysto said:
It doesn't matter whether I have it or not, they rebooted the phone, brought up the dialer, made one call(he might have made two, one of the other people was talking to me) and sent me on my way. If they can't replicate the problem, then their policy is to not do anything. I even asked them if I could make a video of it first hand when I get home, and they basically said that won't change anything cause they have to be able to replicate the problem first hand.
Click to expand...
Click to collapse
If you have TEP - don't even bother with taking to the store any longer. Just complain enough over the phone and you should be able to get someone to send you a new one.
bjhill2112 said:
If you have TEP - don't even bother with taking to the store any longer. Just complain enough over the phone and you should be able to get someone to send you a new one.
Click to expand...
Click to collapse
Unfortunately I cannot really wait for them to send me a phone. I need to get something today, as this phone is also my work phone. Customers do not like going straight to my voicemail :/
After a tech on the phone with Sprint screwed my phone up even worse, had me stuck in an activation loop. He told me to bring it to a Sprint store. Well this was at night so I Odin'd to stock DI18 and let it do the OTA and that cleared up the loop. It may work for you and save you grief.
Do you BONSAI?
DDTM is not on is it??
Sent from my SPH-D700 using XDA App
I've heard of similar things. I helped someone troubleshoot the problem and came up with it had to be the tower. They called again to customer service and of course they said that nothing is wrong with the tower. I think that they called again to make a report to check out the tower near their house. They did that a few times. I don't know how long it took to fix the situation. I do notice lately that, even though signal strength was okay before, it's better now.
If you have another sprint phone, if you activate it, does it do the same thing? This might be one of those instances that if you complain enough, maybe they might give you one of those devices they have (I forgot what it's called) that you hook up to your home internet and it acts like a mini tower at home. I've heard of stories that after enough complaining enough, they'll just give you one. If the phone still does it then it's the phone that's flaky.
When you talk to someone, make it clear you use this phone for work and if people can't reach you, you will lose clients. If you start losing clients because of this then you will be forced to go to another carrier. If they say you'll have to pay etf then tell them you won't because it isn't your fault that you can't make or receive calls at work and home.
This phone or their equipment or service isn't working properly and you're losing customers because of this.
Here's another idea. Find someone else that has sprint. Have them go by your work and home and see if they can send or receive calls. If they can then its your phone, if they can't then it's the towers.
swanysto said:
I will try SD card when I get home. I don't have any third party apps, as the technician on the phone hard reset my phone like 3 times. I tried every custom rom, and I even tried to go back to DI18. All of them had the same problem, so I am guessing it is hardware related. Again, data is working correctly, just seems to be something with the calling hardware.
Click to expand...
Click to collapse
Man, I'd be flippin out if it were me. That has got to SUCK!!
Hey there XDA, ive been having an issue with my GSII T989 that i hope you can help me with.
I originally got the phone off ebay used as a replacement for my T499 that had a broken loudspeaker (couldnt hear calls or use alarm)
It came with the stock TMO version of 4.1.2. Im on the monthly 4G plan with TMO and my old phone didnt have any way to stop tethering so i was able to use it freely. I still do not feel it necessary that i should have to give TMO an extra $15 per month to use this feature, so naturally i avoided it as much as possible. in 4.1.2 the "tethering provision" app was disable-able, so i Initially planned to keep that on the phone, however the phone kept getting the update to the newest software pushed to it and i couldnt get the notification to go away. rather than upgrade to another rom that would inhibit tethering, i decided to put a custom rom on it.
After looking over a few, i decided to go with AOKP. at this point the phone was fully functional. I was able to copy all the related files to the phone over USB. I initially loaded the CWRM 4.0.4.3 and that went smoothly
of course when i attempted to load AOKP i hit a roadblock as i had not updated the Radio. i got the radio and copied the file over to the phone while it was in recovery mode, and then loaded the rom up. everything seemed to be great, until a few days later.
I tried plugging my phone into my PC to copy a photograph off of it to post online, and it wouldn't work. Initially i figured it might have been a problem with the cable i was using. Since it was used, the phone came with an off-brand cable. I tried my OE cable for my T499, still nothing.
eventually i went and enabled "USB debugging mode" in developer options, and then it worked! I thought that seemed really weird, but at least i could still get into it.
that was a few weeks ago. Now i have been thinking about trying another rom, and now i cannot get the USB media mode to work on my phone at all, on any of my PCs, whether in normal, USB Debug, or in recovery mode. I even tried converting to the touch version of CWRM to see if something was wrong with that, and it still wont connect. The PC detects the phone but it refuses to show the storage. when i Enable USB debugging mode, it connects and shows the media device, but promptly disconnects again a few seconds later for no apparent reason. It even did this with Kies running. Everything else on the phone works as it should and it has no trouble charging from a wall jack or from the usb cable.
If you guys could help that would be great
T-Mobile SGH-T989
AOKP 4.3, CWRM 4.0.4.3
32GB SDHC
I hope you've meant 6.0.4.3 CWM instead of 4.0.4.3. That's old-old-old-old-old, and 99% likely to not work with today's ROMs and etc. What I would do is try to setup ADB on your computer and use that to push/pull files from your phone for in cases like this where the phone or computer doesn't like MTP. I highly recommend using this guide to setup ADB if you're going that route.
Edit: Spelling and wording to make more relevant (Skimmed through and missed the point of the last paragraph).
I have an XT912 that was previously my roommates phone and he used it when he had Verizon. I planned on using the phone for an Android TV essentially, since it has both a micro sd port and a mini hdmi, so I attempted to format it to get rid of all his old stuff. Well apparently Verizon, or possibly just XT912's have this sh***y anti-theft program called Avast; which apparently was created by a mentally unfit human being. I attempted a hard reset through the settings in privacy, as well as by using the buttons during boot up, and both produce the same result. As soon as it finishes formatting that useless bloat/adware pops up and lets me know that my roommates phone "HAS BEEN STOLEN;" HOLY SH*, thank you Avast! Where would I be in life without you and you're amazing anti-theft program! Well, after some careful investigation, and asking my roommate, it turns out I didn't steal his phone, but now I am permanently locked out. I have tried formatting it about 5 times, and still no luck. The only way it offers to get past it is to send a text to the pre-established number, which it conveniently can't do because it hasn't been active for about 8 months. I am at a point where I am looking for a reason to chuck it as hard as I can against a wall, hopefully there is an alternative.. Is there anyway I can root it remotely via a pc? Can I install another android operating system, or a fresh copy of XT912's OS on it? What would you do?
EDIT: It may not be a standard program to come on the XT912, but my roommate says that he only installed the program for like a day, then removed it, and never heard/saw from it again and forgot the pin..
Wrong forum.