No ringtone with incoming calls - OnePlus 3 Questions & Answers

Strange problem:
After i booted the Oneplus3 (with OxygenOS 3.0.2) i get no ringtone when someone is calling me.
After deep research i found out that moving the "silent-slider" up and down again (forcing the OPO3 to switch from "all" to "silent" back to "all" again), ringtones do sound again.
Anyone else?

Ah, found the solution on a different (oneplus) forum.
Its a bug.
Solution:
Put notification-slider to: "Priority only"
Go to settings -> slidersettings.
Go to Priority-settings
Change Messages to "from everyone"
Change Calls to "from everyone".
Put slider back to "all"
Strange bug. But this should solve it, for now that is.

Ringtone issue
I have just the same problem and contacted Oneplus. They told me to perform a hard reset, although I told them moving the ¨silent slider¨ up en down solved the problem, but only for a short period of time. So I did as they told me, which of course took me a lot of time, and after a few hours again there was no ringtone for incoming call. So I have send them another mail on friday and am waiting for a reply.
After moving the ¨silent slide¨ a few more times on fridaynight, the problem did not reoccur over the weekend, but I just don´t trust the phone in doing what it should do: ring when somebody is calling me
QUOTE=stoerebink;67451532]Strange problem:
After i booted the Oneplus3 (with OxygenOS 3.0.2) i get no ringtone when someone is calling me.
After deep research i found out that moving the "silent-slider" up and down again (forcing the OPO3 to switch from "all" to "silent" back to "all" again), ringtones do sound again.
Anyone else?[/QUOTE]

Im. said:
I have just the same problem and contacted Oneplus. They told me to perform a hard reset, although I told them moving the ¨silent slider¨ up en down solved the problem, but only for a short period of time. So I did as they told me, which of course took me a lot of time, and after a few hours again there was no ringtone for incoming call. So I have send them another mail on friday and am waiting for a reply.
After moving the ¨silent slide¨ a few more times on fridaynight, the problem did not reoccur over the weekend, but I just don´t trust the phone in doing what it should do: ring when somebody is calling me
QUOTE=stoerebink;67451532]Strange problem:
After i booted the Oneplus3 (with OxygenOS 3.0.2) i get no ringtone when someone is calling me.
After deep research i found out that moving the "silent-slider" up and down again (forcing the OPO3 to switch from "all" to "silent" back to "all" again), ringtones do sound again.
Anyone else?
Click to expand...
Click to collapse
The workaround @stoerebink has posted should work. Please try it out. I had a chat with a Support staff who mentioned that the fix is coming in next update (probably 3.1.4).

I take a deep bow. So much honor from my simple discovery.
Thank you, thank you.
BTW: I use 3.1.3 (the beta of the forthcoming 3.1.4) some days now. I'll let you know if the problem is gone. Haven't had it yet, which is hopegiving.

I have to say thank you as well. Your solution has made the ringtone sound ever since.
Now slowly I start to think the oneplus 3 is maybe not so bad after all
stoerebink said:
I take a deep bow. So much honor from my simple discovery.
Thank you, thank you.
BTW: I use 3.1.3 (the beta of the forthcoming 3.1.4) some days now. I'll let you know if the problem is gone. Haven't had it yet, which is hopegiving.
Click to expand...
Click to collapse

No ring tone after alert slider tiggle
Problem still persists on OOS 3.2.1.. Come on OnePlus.. Missing important calls here.. Please fix alert slider bugs

flybiker said:
Problem still persists on OOS 3.2.1.. Come on OnePlus.. Missing important calls here.. Please fix alert slider bugs
Click to expand...
Click to collapse
Same here. I was about to post a thread about this. I am on 3.2.1 and I keep missing calls and incoming texts because the notification sounds just randomly stop working. Switching to "Priority Notifications" and back to "All Notifications" solves the problem for a little while but over time the issue comes right back. I've also noticed that occasionally I'll get the "Priority Notifications" notification next to the cell signal indicator in the status bar, even when the slider is set to "All Notifications".
It's quite annoying.

No ring tone after alert slider tiggle
I too face this issue from time to time (on 3.2.1). At times if the Alert Slider toggle doesn't work, post making changes suggested by stoerebink, and toggling the alert slider between the three settings, I reboot the phone, which seems to temporarily solve the issue.
Hope Oneplus comes up with a fix for this soon.

In my case all sound gets disabled (media player, notifications, alarm, ring tone). Haven't tried the slider trick..usually reboot the phone, but it's getting on my last nerve...not a fun feeling going to bed, not knowing if the alarm will wake me up for work.

Now people at xda have started to talk about bugs in OP3...these have been discussed numerously in oneolus forums but the oneplus team is not doing anything about these issues.

Model A3003. OS version 3.2.8;latest version updated yday. Ring vol has become silent. Done reboot, changed priority setting to anyone for calls n messages, changed ringtone, tried every single thing. I changed the settings to vibrate for calls. Even that doesn't work.

Related

No ringing/vibrate on incoming calls- notifications seem ok though

Hi all,
I've just done a search on this and have found a few posts but none with a conclusive answer to my problem.
I have upgraded to Schaps 4.x ROM and all has been fine for a good few weeks, then without [knowningly] changing anything, the phone has stopped ringing or vibrating no matter what ring tone/type I select. I still see the pop-up of the name/number of person calling but no sound whatsoever.
When I play the sample tones (using the play button in sounds & notifications) the ringer plays fine. Also other notifications (SMS, Email, etc) seem to be fine.
Anyone experienced this and found a solution?
Many thanks.
Now thats a coincendence as I'm seem to have extactly the same problem.
Not all the time thou and I have recently flashed my phone with Farias new rom.
I couldn't be bothered to diagnose the problem any more than I have already have so just did a hard-reset and finished installing my apps. I forgot to create a working back-up before and will do one this time!
It would still be good to know if this problem does get resolved.
yes, i have the same problem with
Shamanix`s WM6 Ultimate v2, which is based on Schaps 4.x ROM i presume.
so it looks like a bug in the OS itself, or maybe something in Schaps Advanced Config Tools.
because sometimes Vibration starts working (sometimes for a couple of hours, sometimes just until the next call, sometimes for a couple of days) and then it doesnt work again.
frod.mrv said:
yes, i have the same problem with
Shamanix`s WM6 Ultimate v2, which is based on Schaps 4.x ROM i presume.
so it looks like a bug in the OS itself, or maybe something in Schaps Advanced Config Tools.
because sometimes Vibration starts working (sometimes for a couple of hours, sometimes just until the next call, sometimes for a couple of days) and then it doesnt work again.
Click to expand...
Click to collapse
Actually, sorry, my mistake in my original post, I used to have the Schaps ROM but then changed it to Shamanix one too- based on Schaps though like you've mentioned.
Anyway, I got just a bit annoyed with it and like I said, did a hard-reset. I re-installed all the same apps and no problems so far. Not sure what triggered the problem though.
the same problem exactlly, I flashed Faria - the last -I think it is a 6.1 error
Phone ringer resets itself to silent.
Just to be clear about the problem I am having, my phone periodically turns off the ringer and vibrate and goes to silent without any prompting.
I first noticed this when I flashed to a Faria's first 6.1 rom. It was suggested that the Home "profiles" tab had something to do with this. Apparently the "Auto" switch in the profile tab is supposed to turn off the ringer during appointments. I have not ever used the profiles, and in fact I usually disable the profiles tab in HTC home. Also at that time, I found that the ringer would be randomly turned off even when there were no appointments scheduled.
I switched to a 6.0 rom and continued to have the same issues. I have flashed a OEM rom and reflashed the newest Faria 6.1 rom and I am still having the ringer turn to silent, however now it does seem to be primarily when an appointment is scheduled, though I have never set it to "Auto" in the profiles.
Does anyone have any suggestions on how to stop this? It is frustrating to be missing calls every day.
seems it is a very old problem:
http://forum.xda-developers.com/showthread.php?t=279920
maybe it is something with Hermes hardware problem?
another thread about it:
http://forum.xda-developers.com/showthread.php?t=288728&highlight=mute;+no+sound
mostly everybody who has this problem start having it NOT after flashing\updating software, but after sometime of just using a device. so it SEEMS to be a hardware problem with some contacts, which brake\disconnect cuz of vibrations and\or just oxidation\corrosion.
I have the same problem, and I don't think the above threads are the same thing. The ringer just doesn't work for incoming calls, regardless of which ringtone I use. I have it set to ring and vibrate, and up until a couple days ago, it would at least vibrate, but no ring. I was ok with that, but now it won't vibrate. I do get the voicemail notification sounds, and I get sound for incoming text messages. Vibrate also works with text messages and such.
And now that I'm typing this, I just received a call, and the phone vibrated! It was set to ring and vibrate, though. At least it's vibrating again, but I miss my ringtones!
I'm running K's rom version 1.31 right now, but I'll be installing K's final rom as soon as the download finishes. I also plan on installing all my programs one by one and soft resetting in between. Hopefully if it's a software conflict causing this, I can narrow it down that way.
xviiivx said:
I have the same problem, and I don't think the above threads are the same thing. The ringer just doesn't work for incoming calls, regardless of which ringtone I use. I have it set to ring and vibrate, and up until a couple days ago, it would at least vibrate, but no ring. I was ok with that, but now it won't vibrate. I do get the voicemail notification sounds, and I get sound for incoming text messages. Vibrate also works with text messages and such.
And now that I'm typing this, I just received a call, and the phone vibrated! It was set to ring and vibrate, though. At least it's vibrating again, but I miss my ringtones!
I'm running K's rom version 1.31 right now, but I'll be installing K's final rom as soon as the download finishes. I also plan on installing all my programs one by one and soft resetting in between. Hopefully if it's a software conflict causing this, I can narrow it down that way.
Click to expand...
Click to collapse
same here.. i already try installing a few diff rom.. but it still cant fix the mute problem.. can anyone else help us? hmm
I got K's final rom installed, and I finished installing all of my crap. My ringtones work fine now. I have to say, I wish I would have installed this rom earlier; it's much faster. I think I'm going to backup my registry now, so if the ringtones do quit working again, I can at least prove whether or not the registry had the problem. I'll update if I learn anymore about this.
Like I mentioned in a earlier thread, I installed Shamanix`s WM6 Ultimate v2 ROM which was about 5 weeks ago; ringtones were working perfectly and all of a sudden they stopped.
I'm not sure if I did 'something' by accident to cause this problem. But having reflashed using the EXACT same ROM and apps, the ringtones are working fine again.

TP2 does not notify when not on silent

Good morning,
I seem to have a slight problem. Whenever I take my phone off the silent mode (which is not a lot) and put it either on notify with a sound or buzz it does not do anything when I get a text unless I leave the screen on. Strangely enough it does work when I get an incoming call.
Is this because I have it on silent for days on end? Or is there something wrong?
Even though its not a massive problem for me, it is somewhat annoying sometimes, as at times I want to be notified
Hope someone can help me!
Regards,
priscilla
I believe this the same problem I am having! Was just about to make a post about it.
The message tone doesnt go off when the recieving a new message. Never really wondered whether it had anything to do with turning it off silent before though.
I've had mine for about a week and this issue is really frustraing me, as I've recently had a major ear operation which has rendered me half deaf. So its not helping much
Any help would be great!
Notification Reminder
I was having a lot of trouble with my new TP2 because I was missing all my notifications. The thing is in my pocket always but I had to pull it out and look at the screen every 15 minutes just to see if I was missing anything.
The solution for me is a program that I use on my Treo Pro:
http://discussion.treocentral.com/treo-pro/177846-treo-alert-pro-treo-pro.html
This nifty little thing will keep bugging you (if you want it to) until you pay attention.
giving this a bash, cheers mate
i had the same issue. i found two different problems. 1 touchflo would not enable all the sound when taken off silent. i disabled touchflo and had this problem again. after some research i went to settings/sounds and notifications/notifications tab. the box was unchecked for programs and alarms. checked the box no more problems
kibbles-n-bits said:
i had the same issue. i found two different problems. 1 touchflo would not enable all the sound when taken off silent. i disabled touchflo and had this problem again. after some research i went to settings/sounds and notifications/notifications tab. the box was unchecked for programs and alarms. checked the box no more problems
Click to expand...
Click to collapse
Ah, I think that that is my problem! I'll give it a try later as I'm off in a few minutes
A big thanks to all the other people that gave a solution too If this doesn't work, I'll try the program.

Silent mode goes on automatically during night

Sometime during night silent mode goes on, and it's on when I wake up. Then I have to use the slider to get the phone back on normal state. Quite annoying. Slider was in normal mode all the night. Anyone else? How to stop that behavior?
This happened to me too. Did you have Do Not Disturb settings set on your prior device and then restore the back up to your OP3? I have read that this is the cause of the problem - the old setting transfers over and there is no way to change them. I went into the global setting for app notifications and reset all apps. This worked for others and appears to have worked for me as well.
Having the same issue here.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Yes, actually I had it on on my OPO and I transferred apps from it to the OP3 using the installation wizard's nfc method. I did the reset, let's see if it did help..
I tested resetting notifications, did not help
Me too. Migrated from my old phone using the NFC transfer wizard. Old phone was setup to go to silent 10pm - 7am. It appears the setting is transferred over but at 7am the OP3 doesn't exit silent mode. I then have to toggle the switch to take the phone out of silent but still seem to have issues with notifications sounds afterwards.
I solved it by installing new custom rom and I didn't use restore function this time..
i too am having this issue. i attempted resetting all apps settings but that didn't work.
has anyone figured out how to fix this without factory reset or installing a custom rom?
Add me to the list and I set it up as a new device. Only had the phone a day before I applied the 3.2.0 update so I can't say if was happening before. Hope there is a fix for this soon.
IMO this is because Google is syncing the DND preferences from your Google account, regardless of whether you used the the whole "set up nearby device" thing
I have this issue except Silent mode automatically turns on throughout the day for me. I have factory reset my device and setup the device as new and the issue continues. Now I'm really unsure how to fix this.
Same issue and updating to 3.2.1 didn't fix it.
I've the same issue!
I've noticed that the sound (also from the notifications) can be turned on again (for that day) by switching off, and on the Alert Slider, and then adjusting the volume-sliders in settings.
I don't think it's a Google issue as I have 4 different phones on my account in the last month and none have done this. Just ordered another 6P while they were 20% off in warehouse deals so I'll swap over to this phone Monday and see if the issue follows. For now I'm playing with Tasker to reset all the volumes at 7am.
I've got the same issue. But I did not transfer any settings to my op3.
There's nothing in my "do not disturb" menu, and nowhere to set up automatic silent mode, as far as I can see.
Same issue faced, no solution or fix found up till now.
Me too facing the same problem.. Even in day time it goes automatically to silent mode. So incoming calls doesn't sound and it solves only when I restart the phone.. And after sometime the problem is occurring again and again.. Does anyone found the solution?
I had the same problem in my opo too..
Same here. Since the 3.2.1 update my OP3 sets to Silent overnight. Some has said it's True Caller Spam Blocker, but as I don't have this it's not a solution for me. Tried the usual reset but no luck. Really need a fix for this as I need to get important calls/texts overnight. Not a hardware problem that I can see as fine before update; broken afterwards, and the physical switch works very well.
Also, I've not used any restore function whist setting up.
It would be useful if people experiencing this problem could mention it on the OP support forum. I'm using the threads...
https://forums.oneplus.net/threads/do-not-disturb-notifications-problem.451989/page-7
https://forums.oneplus.net/threads/possible-bug-with-oxygen-3-2-1.455413/
yes - please do and add @oneplus to your answer to adresse OP team directly. Thanks.
This is related to OOS only, i installed custom rom CM based nd didn't face this issue. Then installed.OOS no restore setup as new device still same issue with no ringtone.
The fix should come from Oneplus

nexus 5x ringtone and notification tone not coming

i have bought nexus 5x 3 months back before android 7.0 update my phone was working fine not facing any issue. but after upgrading to 7.0 my phone faces an issue that some time ringtone and any notification sound or tone won't come, Vibration is working fine. I hav to restart my phone every time to resolve this issue. Now is this due to some bug or due to latest upgrade...please help...what can be cone to resolve this.
Same here ... I cant find solution ....
Okay so my sister has the same phone as me which is the nexus 5x, yesterday she told me that she won't get notification sounds when she received texts and I took her phone and looked around. What I found was that for some contacts in the messenger, when you go to 'people and option' for a specific contact and try to change the notification tone for that contact, I saw that it was set to 'default notification tone' and when I clicked on it, it had no sound. So I switched it to a different one like 'Ariel' and then I texted her phone and she got a notification with sound. Try this, that just might fix it for you. It did for her, although I didn't restart her phone or anything to try to fix it that way.

Question Can someone help me with some Do Not Disturb issues?

Lately I've never remembered to post and ask, surely will be a lot easier than endlessly thumbing through the phone to try and find the right settings. Hoping someone here may have been through this recently and has it fresh on their mind.
With my alarm set, it does activate audibly the way it should while Do Not Disturb is active. However, the screen remains on the dimmed Always On screen. I guess technically speaking, the alarm does not come on top when in Do Not Disturb mode.
I have starred contacts which are allowed to ring through my Do Not Disturb, one of which is my work. When I take a phone call, I can see who is calling me, but have to unlock the phone and sometimes bring the phone app up before I can answer. The actual answer button is not shown on the display.
I guess the most critical is needing help with #2. It might sound petty, but when you are in deep sleep and work calls you at 3am and you miss their call........its rather frustrating on both ends. If I didn't have self-control I would have snapped a few phones in half already.
FWIW, this was prevalent on my S20 Ultra as well (G988U), and my current device is the S20 Ultra (S908U).
Any help or suggestions are much appreciated!
not sure if this will work, but try adding "clock" or whichever alarm app you are using as the Exceptions to the DND.
As for the contacts, try to reproduce it by purposefully starting the DND and have someone call you... if the issue is reproduced, then report it to samsung members app > get help > error report asap so that samsung engineers can look into why you are not getting the notification for that caller.
So I've tried everything suggested so far. I even just recently wiped my phone, and paid close attention to this detail with DND. Eveb freshly wiped, it is still not working as it should (or I should say, as I want it to).
Bumping again in hopes someone else might see it now and know where I need to go. Thanks in advance!
Currently using One UI Beta 5 on my S22.
I have issues with Modes & Routines, specifically the driving mode.
Even after turning the "driving mode" off / deleting it, while in transit the mode pops back and enables on its own.

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