Default notifications not working if I add custom ones - OnePlus 3 Questions & Answers

Coming from a Nexus5 I wanted to bring across more ringtones/alarms and notification sounds from that device to my new OnePlus 3.
So I got them all from my Nexus 5 and moved them to my OP3.
I couldn't find where the default ones reside, so googled and read (somewhere - don't know where) that they can be added to Internal Storage/Alarms, Internal Storage/Notifications and Internal Storage/Ringtones.
After doing so I've noticed that if I then pick a default (shipped) notification (not one of my imported ones) no sound plays when it should. Although within settings where you pick notifications the full combined list of default and custom notification sounds show.
So it seems that the Internal Storage/Notifications is completely overriding the default location when a notification should be played...
Has anybody else found this?
Could someone else test and back me up on this theory?
Does anybody know the location of the default directories for alarms/notifications and ringtones?
Thanks for any assistance!

Okay, so to update this myself, in case anybody else is having this issue... it isn't what i described above.
Not sure what it is, but for some reason having thought I fixed it yesterday by removing the notification sounds as mentioned above I noticed notifications had stopped again, today.
Then I noticed when I go to "settings > sound & notification > Default notification ringtone" and change the ringtone i don't hear the tone same being played as a sample....
After (and it took me ages to find this) modifying the ringer volume in sounds & notifications the notifications started sounding again.
So... what is causing it (I can't do this each time). For some reason my phone seems to auto switch to priority each night... yes, this shouldn't happen because OnePlus have implemented the slider functionality instead. But it seems to be happening and I think this might be causing the issues.
Why? Maybe because when I set my OP3 up I used NFC to migrate everything from my Nexus 5. Could this have also migrated my priority nighttime downtime settings, which are getting set at night and not unset in the morning?
Not sure if anybody else is interested, but I'll keep an eye on this and report back, in case I'm not alone...

Yes, this is the problem indeed. You should set it up as a new phone.
[I always do this even between flashes on the same phone... Yeah, I know it takes a lot of time]

Related

Desire forgets Ringtones, Alarm and Text sounds

Hey there
Forst it was a minor annoyance, but this morning the alarm went off without any sound and I was quite lucky, that the vibration was strong enough to get me out of sleep. But this just can't be.
I use custom sounds for all occasions and I got them in with the special folder structure for android to recognize sounds for the apporpriate actions.
But sometimes (no idea, why) it forgets to select any sound at all. In the list, NONE of the sounds - not even the default ones - is selected. Thus the silent alarm. (Except for the call ringtones, which switches to some boring bell.)
I kinda think that it has something to do with some .nomedia files I placed in various folders (like the ones of games...), but this just can't happen.
Any ideas, how to solve this issue? (Yes, since today it's an issue)
Thanks!
Same here. I think it has to do with the sd unmounting itself problem mentioned elsewhere. No real solution yet. Sux.
Sound Issue
I get this issue also. Approx every 24 hours i lose all Sounds for Ringtone, Alarm, Text and Email.
The only way I can get the phone to make a noise is to use the Hardware volume buttons on the side of the phone.
Even if a do a test Alarm or try to change my ringtone - No Sound.
I use all standard default sounds so no custom ringtones etc.
I have tried resetting my phone back to Factory, removing all task Manager Apps, All non essential Apps.
My workaround is to reboot my phone everynight to ensure the Alarm works in the morning.
This started since the 1.21 OTA update. Roll on 2.2..
I have started a thread for this already but no responses so far. Maybe it is not that common.
Lee.
Never had that problem, for me the only issue with alarm is the impossibility to put the sound/music to increase the volume gently...
Just started having this problem myself in the last few days. Not updated anything and still on stock 1.15 rooted.
leegil said:
My workaround is to reboot my phone everynight to ensure the Alarm works in the morning.
Click to expand...
Click to collapse
I used to have to do this with my WinMo phone. I had hoped a new Android would actually 'work' but no, I have the issue too (although I thought it was something I'd done until I saw this thread!).
leegil said:
This started since the 1.21 OTA update. Roll on 2.2..
Click to expand...
Click to collapse
I'm still on 1.15 so it can't be the update.

[Q] Reflashed CM 10.1.3 And Lost Sound when Choosing

I had done probably one or two too many dirty flashes, so this morning I decided to go ahead and flash and wipe data/cache. The performance increase is pretty noticeable so I'm glad I did it.
I've got about everything back the way I had it and went back to begin setting my sound profiles back up. At first, I went to set my phone ringtone setting and it wouldn't play. I found the problem was that it had kept my old profiles and found a post on XDA developers that said to delete and recreate them. So I did that and now the phone ringtone selector works perfectly.
However, now I'm going in and trying to set the notification sounds. Setting them works flawlessly (in that when the application has a notification, the correct sound plays) but there's no preview (when the list is open and I select the sound from the list- it won't play). I have set one and tested a notification from the app group and it works, but I was hoping to change some and can't listen to them.
I've cleared both caches and run fix permissions hoping for something easy but no go.
Any ideas?

No ringtone with incoming calls

Strange problem:
After i booted the Oneplus3 (with OxygenOS 3.0.2) i get no ringtone when someone is calling me.
After deep research i found out that moving the "silent-slider" up and down again (forcing the OPO3 to switch from "all" to "silent" back to "all" again), ringtones do sound again.
Anyone else?
Ah, found the solution on a different (oneplus) forum.
Its a bug.
Solution:
Put notification-slider to: "Priority only"
Go to settings -> slidersettings.
Go to Priority-settings
Change Messages to "from everyone"
Change Calls to "from everyone".
Put slider back to "all"
Strange bug. But this should solve it, for now that is.
Ringtone issue
I have just the same problem and contacted Oneplus. They told me to perform a hard reset, although I told them moving the ¨silent slider¨ up en down solved the problem, but only for a short period of time. So I did as they told me, which of course took me a lot of time, and after a few hours again there was no ringtone for incoming call. So I have send them another mail on friday and am waiting for a reply.
After moving the ¨silent slide¨ a few more times on fridaynight, the problem did not reoccur over the weekend, but I just don´t trust the phone in doing what it should do: ring when somebody is calling me
QUOTE=stoerebink;67451532]Strange problem:
After i booted the Oneplus3 (with OxygenOS 3.0.2) i get no ringtone when someone is calling me.
After deep research i found out that moving the "silent-slider" up and down again (forcing the OPO3 to switch from "all" to "silent" back to "all" again), ringtones do sound again.
Anyone else?[/QUOTE]
Im. said:
I have just the same problem and contacted Oneplus. They told me to perform a hard reset, although I told them moving the ¨silent slider¨ up en down solved the problem, but only for a short period of time. So I did as they told me, which of course took me a lot of time, and after a few hours again there was no ringtone for incoming call. So I have send them another mail on friday and am waiting for a reply.
After moving the ¨silent slide¨ a few more times on fridaynight, the problem did not reoccur over the weekend, but I just don´t trust the phone in doing what it should do: ring when somebody is calling me
QUOTE=stoerebink;67451532]Strange problem:
After i booted the Oneplus3 (with OxygenOS 3.0.2) i get no ringtone when someone is calling me.
After deep research i found out that moving the "silent-slider" up and down again (forcing the OPO3 to switch from "all" to "silent" back to "all" again), ringtones do sound again.
Anyone else?
Click to expand...
Click to collapse
The workaround @stoerebink has posted should work. Please try it out. I had a chat with a Support staff who mentioned that the fix is coming in next update (probably 3.1.4).
I take a deep bow. So much honor from my simple discovery.
Thank you, thank you.
BTW: I use 3.1.3 (the beta of the forthcoming 3.1.4) some days now. I'll let you know if the problem is gone. Haven't had it yet, which is hopegiving.
I have to say thank you as well. Your solution has made the ringtone sound ever since.
Now slowly I start to think the oneplus 3 is maybe not so bad after all
stoerebink said:
I take a deep bow. So much honor from my simple discovery.
Thank you, thank you.
BTW: I use 3.1.3 (the beta of the forthcoming 3.1.4) some days now. I'll let you know if the problem is gone. Haven't had it yet, which is hopegiving.
Click to expand...
Click to collapse
No ring tone after alert slider tiggle
Problem still persists on OOS 3.2.1.. Come on OnePlus.. Missing important calls here.. Please fix alert slider bugs
flybiker said:
Problem still persists on OOS 3.2.1.. Come on OnePlus.. Missing important calls here.. Please fix alert slider bugs
Click to expand...
Click to collapse
Same here. I was about to post a thread about this. I am on 3.2.1 and I keep missing calls and incoming texts because the notification sounds just randomly stop working. Switching to "Priority Notifications" and back to "All Notifications" solves the problem for a little while but over time the issue comes right back. I've also noticed that occasionally I'll get the "Priority Notifications" notification next to the cell signal indicator in the status bar, even when the slider is set to "All Notifications".
It's quite annoying.
No ring tone after alert slider tiggle
I too face this issue from time to time (on 3.2.1). At times if the Alert Slider toggle doesn't work, post making changes suggested by stoerebink, and toggling the alert slider between the three settings, I reboot the phone, which seems to temporarily solve the issue.
Hope Oneplus comes up with a fix for this soon.
In my case all sound gets disabled (media player, notifications, alarm, ring tone). Haven't tried the slider trick..usually reboot the phone, but it's getting on my last nerve...not a fun feeling going to bed, not knowing if the alarm will wake me up for work.
Now people at xda have started to talk about bugs in OP3...these have been discussed numerously in oneolus forums but the oneplus team is not doing anything about these issues.
Model A3003. OS version 3.2.8;latest version updated yday. Ring vol has become silent. Done reboot, changed priority setting to anyone for calls n messages, changed ringtone, tried every single thing. I changed the settings to vibrate for calls. Even that doesn't work.

Silent mode goes on automatically during night

Sometime during night silent mode goes on, and it's on when I wake up. Then I have to use the slider to get the phone back on normal state. Quite annoying. Slider was in normal mode all the night. Anyone else? How to stop that behavior?
This happened to me too. Did you have Do Not Disturb settings set on your prior device and then restore the back up to your OP3? I have read that this is the cause of the problem - the old setting transfers over and there is no way to change them. I went into the global setting for app notifications and reset all apps. This worked for others and appears to have worked for me as well.
Having the same issue here.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Yes, actually I had it on on my OPO and I transferred apps from it to the OP3 using the installation wizard's nfc method. I did the reset, let's see if it did help..
I tested resetting notifications, did not help
Me too. Migrated from my old phone using the NFC transfer wizard. Old phone was setup to go to silent 10pm - 7am. It appears the setting is transferred over but at 7am the OP3 doesn't exit silent mode. I then have to toggle the switch to take the phone out of silent but still seem to have issues with notifications sounds afterwards.
I solved it by installing new custom rom and I didn't use restore function this time..
i too am having this issue. i attempted resetting all apps settings but that didn't work.
has anyone figured out how to fix this without factory reset or installing a custom rom?
Add me to the list and I set it up as a new device. Only had the phone a day before I applied the 3.2.0 update so I can't say if was happening before. Hope there is a fix for this soon.
IMO this is because Google is syncing the DND preferences from your Google account, regardless of whether you used the the whole "set up nearby device" thing
I have this issue except Silent mode automatically turns on throughout the day for me. I have factory reset my device and setup the device as new and the issue continues. Now I'm really unsure how to fix this.
Same issue and updating to 3.2.1 didn't fix it.
I've the same issue!
I've noticed that the sound (also from the notifications) can be turned on again (for that day) by switching off, and on the Alert Slider, and then adjusting the volume-sliders in settings.
I don't think it's a Google issue as I have 4 different phones on my account in the last month and none have done this. Just ordered another 6P while they were 20% off in warehouse deals so I'll swap over to this phone Monday and see if the issue follows. For now I'm playing with Tasker to reset all the volumes at 7am.
I've got the same issue. But I did not transfer any settings to my op3.
There's nothing in my "do not disturb" menu, and nowhere to set up automatic silent mode, as far as I can see.
Same issue faced, no solution or fix found up till now.
Me too facing the same problem.. Even in day time it goes automatically to silent mode. So incoming calls doesn't sound and it solves only when I restart the phone.. And after sometime the problem is occurring again and again.. Does anyone found the solution?
I had the same problem in my opo too..
Same here. Since the 3.2.1 update my OP3 sets to Silent overnight. Some has said it's True Caller Spam Blocker, but as I don't have this it's not a solution for me. Tried the usual reset but no luck. Really need a fix for this as I need to get important calls/texts overnight. Not a hardware problem that I can see as fine before update; broken afterwards, and the physical switch works very well.
Also, I've not used any restore function whist setting up.
It would be useful if people experiencing this problem could mention it on the OP support forum. I'm using the threads...
https://forums.oneplus.net/threads/do-not-disturb-notifications-problem.451989/page-7
https://forums.oneplus.net/threads/possible-bug-with-oxygen-3-2-1.455413/
yes - please do and add @oneplus to your answer to adresse OP team directly. Thanks.
This is related to OOS only, i installed custom rom CM based nd didn't face this issue. Then installed.OOS no restore setup as new device still same issue with no ringtone.
The fix should come from Oneplus

Ring, Notification, & Alarm sounds are silent/don't work (but Media & Call sounds DO work)

Hi all,
Hoping someone brighter than me can figure this sound issue out.
THE PROBLEM:
Half of my sounds don't work, rendering my phone useless in the current state. As the title says, Ring, Notification, & Alarm sounds do not work. You know, as in the important stuff that makes your phone, a phone? And makes you wake up in the morning? None of these respective sliders under Sound & Vibration settings make any noise when making adjustments. By contrast, my Media and Call volume sliders DO make noise when adjusting. And sure enough, once on a phone call, I hear things just fine (Call). And YouTube, Spotify, et al. (Media) also work just fine.
Because some sounds work but others don't, this has to be a software issue, right? This would be easy if it was hardware and 0% of sounds worked, but nope, it's partial.
BACKGROUND:
This pixel 3 xl is relatively new to me, but has ran A10 and A11 with a few different ROMs with 100% of sound working flawlessly. But out of nowhere, sounds suddenly stopped working correctly as described above. And it didn't occur immediately or shortly after a new rom flash or update or anything like that. Just stopped working, months into a well-running ROM.
I've tried a couple different ROMs now to fix the issue from a completely clean install (/format data + flash latest google factory image as 1st step) but none have fixed the issue. Specifically, pixeldust (A11) and evolutionX (A11) were my latest troubleshooting attempts with no avail. Pixeldust was the ROM that was formerly working and then after months of 100% sounds working, suddenly stopped.
It's odd that searching throughout the ROM threads that no one else seems to be having this issue. Again, this would be easy if it was a hardware failure. But that doesn't explain how it works for Youtube/Spotify but not for other things, so it has to be software.... I think?
I figured I'd start a thread here rather than start posting in each and every ROM I've tried to troubleshoot this. Thank you!
This might not be relevant because I'm using stock Android on a Pixel 4a but my notifications have gone silent and this report was the only similar search result I found. I tried changing the notification tone and none of them played a short snippet so I'm wondering if the problem is there.
I have not found a solution for this issue.
One thing I noticed recently is that when I'm on a call using the regular "earpiece" or whatever it's called (which works fine), if I switch to speaker phone, I can't hear anything. I have to switch back to the non-speaker ear mode and I can hear the call again.
xdateddybear said:
This might not be relevant because I'm using stock Android on a Pixel 4a but my notifications have gone silent and this report was the only similar search result I found. I tried changing the notification tone and none of them played a short snippet so I'm wondering if the problem is there.
Click to expand...
Click to collapse
ManImCool said:
I have not found a solution for this issue.
One thing I noticed recently is that when I'm on a call using the regular "earpiece" or whatever it's called (which works fine), if I switch to speaker phone, I can't hear anything. I have to switch back to the non-speaker ear mode and I can hear the call again.
Click to expand...
Click to collapse
I think I may have finally found the solution!! Sometimes it's the simple things in life that work, rather than reflashing a billion different ways that finally gets things working again.
In this case, I simply cleared the cache and storage for the 'Sounds' apps under Settings -> Apps & notifications -> See all apps -> Click 3 dots in upper right corner -> Show system. Then, I deleted cache and storage for TWO apps, both called 'Sounds' with 2 different icons. I'm not sure which is the system app and which is not nor do I know if clearing only one of them was necessary, but this is what has worked for me and has survived several restarts thus far. Good luck!

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