Multiple issues in Oneplus 3 - OnePlus 3 Questions & Answers

Hello people
I am facing the following issues in my phone which is running OxygenOS 3.2.1.
1. Push notifications not coming until the phone is unlocked again
2. Alert slider causing the phone to go completely silent.
To add to the misery I was using my wifi on 2.4 GHz band but when I tried to connect to 5GHz band it does not connect and the error shows wifi connection failure. All my other devices are connected successfully to this band even my 4 year old Nexus 4 but Oneplus 3 does not seem to connect for a single time
This is really becoming disappointed for me bow after push notification and alert slider issues.
The range of 2.4 GHz wifi is not even half of what my Nexus 4 used give me.
I am using ASUR WRT 68u router.
These are very basic features of a cellphone which are required on the very first moment.
I am Totally frustrated with this device as I can't use it for my daily life!!! I don't know if people in this forum are not having any such issues with their devices.

1. push notification can be blocked when the screen is locked (to avoid that other people can see SMS for example). In the "When device is locked" option, "show all notification content" should be selected if you want notification. Also the alert slider should be on the 3rd position, the position closed to the volume up button. If you want to use the middle slider position, you need to select some apps as priority apps for notification.
2. hmmm I think it's the purpose of the alert slider... especialy in the 1st position, the further to the volume up button.
It's strange you seems to misunderstand it as when you put in silent mode, it say "silent" on the screen. I put my phone in english to be sure, maybe the translation in your language is not accurate.
Anyway the slider mode can be customized in the alert slider options.
For wifi, it seems ok for me but I can't test 5GHz at the moment.

1. Not sure if I see this behaviour but if I do isn't botherimg me.
2. I know put slider to silent and it silences the phone, this is probably my favourite feature of the phone. Completely silence the phone without even taking it out of my pocket genius.
3. Sent on my 5ghz WiFi connection.

Le_Zouave said:
1. push notification can be blocked when the screen is locked (to avoid that other people can see SMS for example). In the "When device is locked" option, "show all notification content" should be selected if you want notification. Also the alert slider should be on the 3rd position, the position closed to the volume up button. If you want to use the middle slider position, you need to select some apps as priority apps for notification.
2. hmmm I think it's the purpose of the alert slider... especialy in the 1st position, the further to the volume up button.
It's strange you seems to misunderstand it as when you put in silent mode, it say "silent" on the screen. I put my phone in english to be sure, maybe the translation in your language is not accurate.
Anyway the slider mode can be customized in the alert slider options.
For wifi, it seems ok for me but I can't test 5GHz at the moment.
Click to expand...
Click to collapse
I think you misunderstood me. Here are your replies:
1. The push notification issue is a doze mode bug since the notifications do appear and the sound plays ok until the device enters into doze mode after which there is no notification and no connectivity maintained which causes the notifications to stop, once the phone is unlocked the notifications start to appear
2. Well I know the purpose of alert slider and I am talking about when the slider is is normal position i.e. downwards, sometimes the notification sounds disappear and there is complete silence, the slider has to be cycled again by moving upward then downward to fix the issue.

for the slider, wipe your phone completely, reset it in other words.
If your slider bug still there, contact oneplus customer service to replace your phone.
and your first problem seems to be related to the second one as it enter the silent mode on it's own.

Le_Zouave said:
for the slider, wipe your phone completely, reset it in other words.
If your slider bug still there, contact oneplus customer service to replace your phone.
and your first problem seems to be related to the second one as it enter the silent mode on it's own.
Click to expand...
Click to collapse
I have completely wiped off the phone and installed 3.2.1 from the signed flashable zip... the wifi issue is still there
I will check and update about the first two issues if they're solved... I have contacted customer support but they have not provided a satisfactory response yet.

When I upgraded to 3.2.1, I had the same issues as stated above AS WELL AS an issue with VoLTE that forced me to disable LTE in order to have a decent phone call. I reverted back 3.1.2 until OnePlus gets these issues ironed out. Overall, 3.1.2 has been much better for me.

I have installed freedomOS from xda and stock ROM again.. wifi issue is resolved but push notification and alert slider issues still persist in freedomOS as well as stock ROM.. I don't have VoLTE feature here so can't test

About the random silence, did you restore apps and settings from old phonethat had automatic disturb profiles? If so, reset and do not restore...

I'm not experiencing any of these issues, only issue is the random turn off

Related

Notification vibrate

Two weeks ago, toggling the silent mode settings between Silent, sound only, vibrate only, and sound-vibe controlled the ringer and all the notifications. So, any app that generated a notification would follow this setting. You know, like every phone every made since their advent.
My phone just came back from samsung (screen repair) with MD4 everything. I also put MOAR on it. Now, that toggle no longer controls the notification vibration. The only way to set vibration for notification is go into the individual application settings. This is ridiculousness. I thought I could make a workaround with tasker, but "Vibrate on notify" is also no longer available.
Can anyone verify this is the way it is? Or is something wrong with mine?
MCL1981 said:
Two weeks ago, toggling the silent mode settings between Silent, sound only, vibrate only, and sound-vibe controlled the ringer and all the notifications. So, any app that generated a notification would follow this setting. You know, like every phone every made since their advent.
My phone just came back from samsung (screen repair) with MD4 everything. I also put MOAR on it. Now, that toggle no longer controls the notification vibration. The only way to set vibration for notification is go into the individual application settings. This is ridiculousness. I thought I could make a workaround with tasker, but "Vibrate on notify" is also no longer available.
Can anyone verify this is the way it is? Or is something wrong with mine?
Click to expand...
Click to collapse
I'm not sure if this will work as I'm on AOSP rom but try this.
Under Settings/Sound - select volumes, you should get a popup for volume settings. There should be an option for "Link Ringtone & Notification Volumes". Select that and notifications should follow the same rule as phone ring tone. Hope it works for you.
Bumping this. Does anyone have a solution to this complete epic failure of engineering by either google or samsung? It's absolutely absurd that if I want to cycle vibrate on and off, I have to go into 5 different apps, dig through menus of each app, and change each app's individual notification settings.
After you received the Device back from Samsung, did you happen to notice if the Toggle worked correctly ? I'm currently on MOAR, and everything works as it should. Did you do a Clean install of MOAR ? Meaning a Full Wipe System - Data - Dalvik Cache -Cache - Factory Reset ? Did you verify the MD5 Checksum of the Rom before Flashing ?
prboy1969 said:
After you received the Device back from Samsung, did you happen to notice if the Toggle worked correctly ? I'm currently on MOAR, and everything works as it should. Did you do a Clean install of MOAR ? Meaning a Full Wipe System - Data - Dalvik Cache -Cache - Factory Reset ? Did you verify the MD5 Checksum of the Rom before Flashing ?
Click to expand...
Click to collapse
When I sent the phone away, it had MOAR 4 and whatever was prior to MD4.
When I got the phone back, it came with MD4. I clean flashed MOAR 4. Not more vibe on notify. I didn't check that before I flashed, but presumably that feature went away with MD4.
Clean flashing to MOAR 5 still lacks that feature.
So this leads me to believe it is an MD4 "feature".
Ok so I think I understand you a bit better now. You are not saying that the Toggle is broken, you are saying that when you use the Toggle certain apps do not respond accordingly. Have you tried : Menu - Settings - Sound - Ringtones and notifications. Make sure that Vibrate and ringing is checked.
No no. The problem is that THERE IS NO TOGGLE. The toggle for selecting notification vibrate no longer exists. It isn't there. Taken away. No option, no selection, no checkbox, no nothing. And tasker shows it as not available so I can't work around it either.
Look at these two screenshots. There is nothing to set notification vibrate, and there there is nothing to link notification settings up with ringer settings. All gone. The Vibrate when ringing checkbox controls only the phone call vibrate and has no effect on notifications.
The only way to control whether you get a vibrate for notification, is to go into each application and manually turn it's vibrate option on. That application will then vibrate at all times. If I set the phone for silent, that app's notifications will still vibrate. If I set the phone for sound only, that app still vibrates. If I have the app's vibe turned off, and I set the phone for vibrate, I will never receive any notification since there is no vibrate for notification.
Make sense now?
Did you try changing it in Vibration Intensity ?
prboy1969 said:
Did you try changing it in Vibration Intensity ?
Click to expand...
Click to collapse
Sure I could go into vibration intensity and lower it down to zero. But that is not a toggle. There is no way to adjust that without going through all the menus and changing the slider. It will not change itself when I put the phone into vibrate. It will not change itself when I put the phone into sound & vibe. It isn't solving anything. The problem is the removal of the toggle.
You can try THIS , or maybe the one HERE.
prboy1969 said:
You can try THIS , or maybe the one HERE.
Click to expand...
Click to collapse
Those just do the same exact thing the phone already does. Toggle the RINGER. Nothing to do with notifications.
I've been asking around about this too. It's really annoying having to change the notification settings in each app every time. Someone suggested a Tasker profile to change the vibrate settings in specified apps but I haven't figured out how to do it.

Alert slider just puts the phone in silent mode

Hey, so i just received the phone and when i use the alert slider the phone only goes in to silent mode. Doesn't matter if i pull the slider up or down always silent, and when i have the slider in the middle or in the bottom option. And when I press a little bit in the top left corner the phone shows the silent toast and vibrates. Seems like a HW fault, but not really sure , any ideas?
Bump
You have me a bit confused. Is the phone silent in all slider positions?
I assume you have gone into the "Alert Slider" settings and configured it?
When you went through the initial on-screen setup process after turning the phone on the first time, did you select to restore from previous device? Or did you set it up as a new device?
In another thread others were reporting similar issues with their slider not working as it should and others even reporting that the do not disturb mode would turn itself on after allowing the phone to restore from previous device. Doing a factory reset and then selecting "setup as new device" seemingly fixed the problem for those other people. I'd suggest giving that a shot.
Yes the phone is in silent in all the slider positions.
And nope i haven't touched any settings, i reseted the phone too and the problem is still remaining .
I set it up as a new device, I read about a "similar" problem, so i reseted the phone to be sure.
As i wrote, i think it is a HW fault, because slightest amount of pressure on the top left side of the phone "activates" the slider so the text/icon "silent" pops up.
Hi. Same issue here. I performed hard reset, set up the phone as new device and the issue keeps appearing. Even the update to 3.2.1 did not help.
Yea, I think it is a HW fault

Device is stuck on a silent-schedule

Hey,
I upgraded my device from a Nexus 5. In my Nexus 5 I had an option in the Settings to create a schedule for silent times (or priority only). Before I did the switch, I had a setting on to put the device on silent mode at 21:30. Now, in my OnePlus3, I notice that it also goes silent at 21:30 every day (it probably automatically migrated this setting along with the other settings when I first set up the device). But in the OnePlus 3 I no longer have a setting to disable this schedule... This is extremely annoying, because when the device goes into Silent mode I can't even turn up the volume with the volume rocker, I have to physically push the alert slider to "silent" mode and then back to "all notifications" mode.
The device is not rooted and I'd much rather keep it this way if I can.
I hate the fact that there something going on that I can't switch off...
Ideas? Tips? any thoughts will be highly appreciated.
Several people have reported this problem and I have it as well. You are correct that it comes from transferring the settings from your previous phone to the OP3 which has no way to control do not disturb settings through software. None of the suggested fixes have worked for me. My hope was that the new OTA, which apparently had notification fixes would stop it, but it did not. The only thing that has been reported as working all the time is wiping the phone entirely and setting it up as new without transferring your old settings. If you still have your old phone, you could change the settings on it to remove all dnd settings, use it for a bit so that it backs up and then try setting up your OP3 again. I plan on doing that or starting new and fresh later this week.
Edit:
Here's the other thread on this. Looks like the problem exists for people who did clean installs as well. http://forum.xda-developers.com/oneplus-3/help/disturb-settings-t3400979
Had this problem, too. I did transfer the settings from my old phone, but I had no DND settings active on this device (in fact I never ever used DND). The only way to get out of this silence loop was to restart the phone and set the slider to priority and back to all.
daClaus said:
Had this problem, too. I did transfer the settings from my old phone, but I had no DND settings active on this device (in fact I never ever used DND). The only way to get out of this silence loop was to restart the phone and set the slider to priority and back to all.
Click to expand...
Click to collapse
That didn't fix it, the behavior returned after a while.
Apparently this is a big issue:
https://forums.oneplus.net/threads/do-not-disturb-notifications-problem.451989/

Vibrate Only Mode?

Hi,
So I've had the phone for a couple days now, and I love it. But today I received the nougat update and I have one little (major) issue:
When in any of the none-silent notification modes, it's set to ringer only. I used to have it on vibrate only, mostly in priority mode with vibrate, so it wouldn't ring. How do I get this back? Putting the volume all the way down doesn't change it to vibrate anymore, and nor does tapping on the actual bell icon.
Thanks
I have the same problem. After update I accidentally turned volume up and now I can't turn it back to vibrate. My level of sound stops at 14% and I can't make it vibrate-only. Any ideas?
Sent from Oneplus 3
Put the alert slider to the top position
RedGoblinz said:
Put the alert slider to the top position
Click to expand...
Click to collapse
This doesn't solve the issue. You still can't have the phone vibrate to only priority notifications.
With the slider on the top position (with vibration enabled in the settings) the phone will vibrate for every notification. And if you want to switch to a "drop dead" mode with no notifications at all you would always need to go in the settings to change the vibration option of the silent profile.
Major step back by oneplus.
I want that exact same thing too. So:
Silent - silence all except alarm (with option to vibrate)
Do not disturb - all the current options + option to vibrate for the ones enabled and no sound
Ring - standard mode. Sound for all + option to vibrate.
It's strange that they've missed such a common feature.
The functionality is moved to slider now. Turn the slider all the way up to silent mode and press the grear icon to select the vibration option.
Easy. Love it much more now.
Sent from my ONEPLUS A3003 using Tapatalk
Such a glaring omission by OnePlus.
I have solved the problem by installing Ringer Modes. This app allows you to put a tile in your quick settings that will change ring modes, including Vibrate mode!
https://play.google.com/store/apps/details?id=com.cgollner.quicktiles
Dekz said:
Such a glaring omission by OnePlus.
I have solved the problem by installing Ringer Modes. This app allows you to put a tile in your quick settings that will change ring modes, including Vibrate mode!
https://play.google.com/store/apps/details?id=com.cgollner.quicktiles
Click to expand...
Click to collapse
That's not an omission. That's how it's meant to be in Nougat update. Now people will actually use the Alert Slider more often.
Personally, I love this implementation much more than before.
Sent from my ONEPLUS A3003 using Tapatalk
abobobilly said:
The functionality is moved to slider now. Turn the slider all the way up to silent mode and press the grear icon to select the vibration option.
Easy. Love it much more now.
Sent from my ONEPLUS A3003 using Tapatalk
Click to expand...
Click to collapse
This seems to be terrible functionality to me. With my old Nexus phone all I needed to do was 1) Hold the Volume Down button and it would go into vibrate only mode. All it took was one button click. Now you are saying I need to: 1) Move the Alert Slider 2) Click the gear 3) Enable vibration 4) Exit out of settings page to continue what I was doing.
Four steps whereas before it only took one. That is a enormous step back in functionality in my mind.
fstbck6706 said:
This seems to be terrible functionality to me. With my old Nexus phone all I needed to do was 1) Hold the Volume Down button and it would go into vibrate only mode. All it took was one button click. Now you are saying I need to: 1) Move the Alert Slider 2) Click the gear 3) Enable vibration 4) Exit out of settings page to continue what I was doing.
Four steps whereas before it only took one. That is a enormous step back in functionality in my mind.
Click to expand...
Click to collapse
You only have to do it once, brother Once the slider is set to vibrate on silent mode, you only have to touch the slider. It's quicker than 'holding' the volume button.
Cheers.
Sent from my ONEPLUS A3003 using Tapatalk
Actually, you're right. I just tried that and it works. Now that I think about it I'm not sure why I originally assumed I'd need to select vibrate every single time.
Not bad at all just a little different than I'm used to.
I don't understand the functionality, can you explain again?
When i have vibration enabled in silent mode, how do i quickly enable and disable vibration? (before all I had to do was move the slider)
I think LOS roms still have the feature that you need

How to Disable Screen Wake for Ring app

Hey all, my ring doorbell app wakes the screen anytime I get an alert. I want to keep the notifications on but don't want the screen to wake. It wakes even in my pocket which I want to of course avoid. It may just be a bug in the app but I should be able to limit that from happening. Or so I hope anyway.
I have tried the following.
1. Switched all notifications pertaining to the app and individual cameras to "sound only"
2. In the app I have disabled "alerts open full screen video"
3. I have disabled heads up notifications globally through ADB.
4. Disabled ambient display.
5. Disabled notifications on lock screen.
I'm at a loss on what to do next. Any ideas are appreciated at this point.
TIA
ifly4vamerica said:
Hey all, my ring doorbell app wakes the screen anytime I get an alert. I want to keep the notifications on but don't want the screen to wake. It wakes even in my pocket which I want to of course avoid. It may just be a bug in the app but I should be able to limit that from happening. Or so I hope anyway.
I have tried the following.
1. Switched all notifications pertaining to the app and individual cameras to "sound only"
2. In the app I have disabled "alerts open full screen video"
3. I have disabled heads up notifications globally through ADB.
4. Disabled ambient display.
5. Disabled notifications on lock screen.
I'm at a loss on what to do next. Any ideas are appreciated at this point.
TIA
Click to expand...
Click to collapse
I've struggled with the same thing for months. It never used to do it, but after an update earlier this year it became the new normal for me.
I'm glad I'm not the only one. Hopefully somebody chimes in with some sort of work around.
I'm having the same problem with a Sony XZ1 phone (Android 8.0.0). I spoke with Ring at length and it's 'apparently' a problem with my phone, not their App.
I think that's a load of rubbish and something they need to address and fix. I installed the App on another Android phone running an earlier version of software, the App installs with different options and doesn't wake up the screen. So it's obviously dependent on the OS version but as other Apps don't have the same problem I can only conclude that it's an issue with the Ring App.
Has anyone tried uninstalling the app and then install an older version from APK mirror? Not even sure its on there but it's worth a go
hatdrc said:
Has anyone tried uninstalling the app and then install an older version from APK mirror? Not even sure its on there but it's worth a go
Click to expand...
Click to collapse
That's a great idea. There are plenty of versions to try on APK mirror, one or two per month from 2018. Not a good sign for a reliable and stable app.
I'll give it a go later unless anyone gets there first and can suggest a 'good' version to try
Were you able to find an older version that doesn't have the screen wake behavior?
edit: Pixel 2 - going back to 2.0.66.8 still has the screen wake behavior regardless of notification setting.
edit 2: 2.0.57.2 does the same thing...
Looks like the latest ring version finally let's you fix this. Select your devices, go to notification settings, then select sound only. The default is sound plus pop up. I no longer have the issue after making the change.
Can anyone confirm if turning off the 'plus pop' in the ring app settings works? I have a new pixel 3 on Android pie and the app is still turning on the screen at every alert event with settings set to just sound or just silent.
I'm having the same issue with the ring app. It wakes the screen. Really sucks when phone is in my pocket. I have tried every option and or combo of options. I have a pixel 3a on Android 10. Android 10 does have a option to wake screen for notifications found under display advanced, lock screen. But it is turned off
Still a problem on Android 10, No combinations of settings has been able to stop this for me. Of course Ring denies this even though I have sent a logcat to them.

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