HTC 10 Continuous Restart Problem - HTC 10 Questions & Answers

Hi everybody i bought htc 10 last month but this problem began to last week , the device does not turn continuously restarts.
I tried open to download mode,recovery mode,safe mode but it didnt work. Only open to bootloader menu it worked.
I tried flash ruu but this exe say to no charge this device charged
I tried flash fastboot but my device bootloader is locked
Is there who can help me ?

ulasates said:
Hi everybody i bought htc 10 last month but this problem began to last week , the device does not turn continuously restarts.
I tried open to download mode,recovery mode,safe mode but it didnt work. Only open to bootloader menu it worked.
I tried flash ruu but this exe say to no charge this device charged
I tried flash fastboot but my device bootloader is locked
Is there who can help me ?
Click to expand...
Click to collapse
try removing your external sdcard.
I've read other people experiencing the same issue....and it was a broken external sdcard causing it.

j to the 4n said:
try removing your external sdcard.
I've read other people experiencing the same issue....and it was a broken external sdcard causing it.
Click to expand...
Click to collapse
Thanks but what try? Normal open , Safe mode , Ruu , Fastboot , Download mode , recovery mode ?

Personally I would try a factory reset
Sent from my Nexus 5 using XDA-Developers mobile app

ulasates said:
Hi everybody i bought htc 10 last month but this problem began to last week , the device does not turn continuously restarts.
I tried open to download mode,recovery mode,safe mode but it didnt work. Only open to bootloader menu it worked.
I tried flash ruu but this exe say to no charge this device charged
I tried flash fastboot but my device bootloader is locked
Is there who can help me ?
Click to expand...
Click to collapse
Has your device been rooted?
If i helped you, remember to click the thanks button!

ulasates said:
Thanks but what try? Normal open , Safe mode , Ruu , Fastboot , Download mode , recovery mode ?
Click to expand...
Click to collapse
...as I said, just remove the external sdcard and it should boot fine.
When you scared is damaged, there's no fix, but just to return it

Since 1 hour i have the same issues.
After a restart the phone hangs in a boot loop.
boot up to HTC Logo but then restart immediately.
I can enter the white Bootloader screen, but when i select Download or Recovery Mode, it hangs in the Boot loop again.
SD Card already removed but is not working too.
My phone is unlocked, rootet & s-off
Anyone a solution?
Because i cant enter Download or Recovery it seems there is not way to reset the phone?!

gosha98_ said:
Has your device been rooted?
If i helped you, remember to click the thanks button!
Click to expand...
Click to collapse
My device is s-on , locked, no root

ulasates said:
My device is s-on , locked, no root
Click to expand...
Click to collapse
Did you try a factory reset?
If i helped you, remember to click the thanks button!

j to the 4n said:
...as I said, just remove the external sdcard and it should boot fine.
When you scared is damaged, there's no fix, but just to return it
Click to expand...
Click to collapse
My friend is with me right now. We're just tried normal start up, boot start up and safe mode startup but its still doesn't work. If we enter the boot menu then press the recovery mode device will start continuous reboot. What we're gonna do?

ironhandfahri said:
My friend is with me right now. We're just tried normal start up, boot start up and safe mode startup but its still doesn't work. If we enter the boot menu then press the recovery mode device will start continuous reboot. What we're gonna do?
Click to expand...
Click to collapse
seems we have the same problem and it seems that there i no solution ;-(

Help me
HTC One M9 cihazımdan Tapatalk kullanılarak gönderildi

It happens with my unrooted HTC 10 as well.
When I turn on the phone it would would not go past the htc welcome screen, it would vibrate and restart itself.

Spegeli said:
Since 1 hour i have the same issues.
After a restart the phone hangs in a boot loop.
boot up to HTC Logo but then restart immediately.
I can enter the white Bootloader screen, but when i select Download or Recovery Mode, it hangs in the Boot loop again.
SD Card already removed but is not working too.
My phone is unlocked, rootet & s-off
Anyone a solution?
Because i cant enter Download or Recovery it seems there is not way to reset the phone?!
Click to expand...
Click to collapse
Did you ever get your phone working? I'm having the same exact issue right now and i don't know what to do

Yes my htc 10 is working again.
The Power got empty and After some days i charged it and since then the Phone Boots up normal again

I am experiencing the same problem. The phone has the latest update installed. (not rooted, bootloader locked).
I cannot go to any recovery modes.
Its so disappointing ! I'm in India but I bought this phone from middle-east on December 2016 and I have to sent it back there for warranty claim which will not happen very soon.
Have anyone found a solution for this problem ??

Something happened to my cell phone. I enter the bootloader but nothing works

I got same thing but I can't boot my phone any more, just totally frozen down. Not even I try hard reboot with power/power+volume down/power+volume up/power+volume up and down.
I can't do anything without the info on my phone.
Can someone help with this?

This can't be fixed
liu464765169 said:
I got same thing but I can't boot my phone any more, just totally frozen down. Not even I try hard reboot with power/power+volume down/power+volume up/power+volume up and down.
I can't do anything without the info on my phone.
Can someone help with this?
Click to expand...
Click to collapse
We cant fix this, even I tried to troubleshoolt but no luck. You have to contact HTC service and claim warranty. So you will get a new device. Very shame on HTC 10 design, One of my friends who was in HTC service centre has seen atleast 12 HTC 10 devices sent for bootloop issue.

jeraldsm said:
We cant fix this, even I tried to troubleshoolt but no luck. You have to contact HTC service and claim warranty. So you will get a new device. Very shame on HTC 10 design, One of my friends who was in HTC service centre has seen atleast 12 HTC 10 devices sent for bootloop issue.
Click to expand...
Click to collapse
Then is a huge problem for HTC. If they can't find out a way to fix it, they going to be lose a lot of money.

Related

[Q] Please Help! My HTC is encountering serious problems!

Ok so here's what i did.
I rooted the phone, installed the CWM Recovery and everything.
Next I installed the Android Revolution HD Rom 7.1.0 by doing the "Super Wipe".
It got into boot loops
Then after factory resetting and every other things I could do I tried to do the new RUU on my O2 HTC One X Unlocked.
For that you have to Re-Lock it (which I did)
And I cant go into any of the Fastboot settings etc too because its battery level is very low.
Please someone help me. I just bought this phone
WasifSal said:
Ok so here's what i did.
I rooted the phone, installed the CWM Recovery and everything.
Next I installed the Android Revolution HD Rom 7.1.0 by doing the "Super Wipe".
It got into boot loops
Then after factory resetting and every other things I could do I tried to do the new RUU on my O2 HTC One X Unlocked.
For that you have to Re-Lock it (which I did)
And I cant go into any of the Fastboot settings etc too because its battery level is very low.
Please someone help me. I just bought this phone
Click to expand...
Click to collapse
go into fastboot, flash the new recovery, boot into recovery, and let it charge. then do watever u want
Sent from my HTC One X using Tapatalk 2
Kevin Ma said:
go into fastboot, flash the new recovery, boot into recovery, and let it charge. then do watever u want
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I Re-Locked the phone
Will that flash the Recovery?
WasifSal said:
I Re-Locked the phone
Will that flash the Recovery?
Click to expand...
Click to collapse
unlock the phone again. flash the latest recovery. then go into fastboot. fastboot erase cache , then flash the kernel, go into recovery flash superwipe, flash rom and reboot and job done..
before you do all that though backup your current rom
I cannot go into the fastboot and do the stuff because it prompts me that I have less battery. There's another problem that the phone doesn't shut off. When it gets out of juice then it turns black, the notification light blinks then when its charging, it loads the Bootloader. It simply just doesn't turn off and that leads to the problem that it uses up the battery much more than the required :/
I've tried powering down from the menu but no use
WasifSal said:
I cannot go into the fastboot and do the stuff because it prompts me that I have less battery. There's another problem that the phone doesn't shut off. When it gets out of juice then it turns black, the notification light blinks then when its charging, it loads the Bootloader. It simply just doesn't turn off and that leads to the problem that it uses up the battery much more than the required :/
I've tried powering down from the menu but no use
Click to expand...
Click to collapse
well then leave it overnight to charge..see what happens in the morning then
Goku80 said:
well then leave it overnight to charge..see what happens in the morning then
Click to expand...
Click to collapse
You see the problem isn't that simple :'(
the phone in the end gets totally low on battery cuz its being gulped faster (cuz the screen is lit and can't turn off)
WasifSal said:
You see the problem isn't that simple :'(
the phone in the end gets totally low on battery cuz its being gulped faster (cuz the screen is lit and can't turn off)
Click to expand...
Click to collapse
man i am sorry then i wish i had more knowledge to give you help. hopefully someone else with more experience and knowledge can come and advise you different. just never had that issue you see.
if you say you can not go into bootloader or recovery then it does not sound right...maybe take it back to retailer or something might be the best option if no one can help out
have you tried the power button with the volume button down for ten seconds to see if the phone reboots?
Can anyone tell me the solution to this "keep turning on" habit. If that's resolved there's nothing to it then. Please help me out here :'(
WasifSal said:
Can anyone tell me the solution to this "keep turning on" habit. If that's resolved there's nothing to it then. Please help me out here :'(
Click to expand...
Click to collapse
try what i said to you in my last sentence mate
Have a look here:
http://forum.xda-developers.com/showthread.php?t=1609190
PatsFan1286 said:
Have a look here:
http://forum.xda-developers.com/showthread.php?t=1609190
Click to expand...
Click to collapse
OK so I managed to get the phone UNLOCKED (Finally)
Now when I flash the 5.8.4.0 recovery it says
"unknown partition 'recovery-clockwork-touch-5.8.4.0-endeavoru.img'
error: cannot determine image filename for 'recovery-clockwork-touch-5.8.4.0-end
eavoru.img'"
So i booted the phone into the recovery mode instead of flashing.
I am finally getting somewhere but how do i know it's charging there? I don't see the red LED turn ON :/
LATEST UPDATE:
So when I unlocked the bootloader again. Apparently that solved the "not turning off" habit of the phone.
I went into the bootloader and Power Down my phone, Now it's on charge (waiting for it to turn green)
And I have the O2 branded HTC One X. I also updated it to the 1.29.206.XX something.. I don't remember :/
And I only see one RUU for the O2 branded Phone and that is like 1.26.XXX.XX thing... Will that cause problems since I upgraded the firmware??
WasifSal said:
LATEST UPDATE:
So when I unlocked the bootloader again. Apparently that solved the "not turning off" habit of the phone.
I went into the bootloader and Power Down my phone, Now it's on charge (waiting for it to turn green)
And I have the O2 branded HTC One X. I also updated it to the 1.29.206.XX something.. I don't remember :/
And I only see one RUU for the O2 branded Phone and that is like 1.26.XXX.XX thing... Will that cause problems since I upgraded the firmware??
Click to expand...
Click to collapse
Why is it so hard for guys to flash roms. Man its getting old seeing 50,000 of the same threads over and over.
Ok on to helping
You have latest recovery. So boot to fastboot & flash the roms boot.IMG ( fastboot flash boot boot.img) now unplug the phone, press the power button. Now your back in hboot select recovery,once there click mounts & storage button , mount USB drive. Now copy the Rom to your phone. Unmount USB drive, now flash super wipe script. BUT DON'T REBOOT AFTER YOU FLASH THIS!!!!!! choose option to select another zip to flash. This time flash your Rom & reboot. Now your done. Simple huh. & to answer your ruu ?, you can't downgrade ruu's if your on 1.29, your stuck with it till a newer one comes out.
Sent from my HTC One X using xda premium
rayford85 said:
Why is it so hard for guys to flash roms. Man its getting old seeing 50,000 of the same threads over and over.
Ok on to helping
You have latest recovery. So boot to fastboot & flash the roms boot.IMG ( fastboot flash boot boot.img) now unplug the phone, press the power button. Now your back in hboot select recovery,once there click mounts & storage button , mount USB drive. Now copy the Rom to your phone. Unmount USB drive, now flash super wipe script. BUT DON'T REBOOT AFTER YOU FLASH THIS!!!!!! choose option to select another zip to flash. This time flash your Rom & reboot. Now your done. Simple huh. & to answer your ruu ?, you can't downgrade ruu's if your on 1.29, your stuck with it till a newer one comes out.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Woah! That's spot on... I was surely gonna mess up my phone if i had done the RUU.
Its charging while the screen is off as we speak. But I think there is a problem with the charge thingy.
Its off and charging.. but sooner or later it turns off due to low battery (IM SUCH A NOOB I DNT KNW IF THE LOW BATTERY IS CAUSING THE PROBLEM)
I'll wait for it to charge again though and connect to the PC again
In the meanwhile can u answer me something regarding this
1. Does the red light turns on while charging in CWM 5.8.4.0
2. Does the mount USB Drive works? :'( Cuz when the phone was working fine. The mount USB Drive failed and gave an error of having a "lunfile missing" :/
Both of your questions can be found :
http://forum.xda-developers.com/showthread.php?t=1594819
i flashed the boot.img like ray said. then i turned the phone to recovery mode it went there and then mounted the usb it worked etc.
but I didnt flashed just yet.. i wanted it to be charged so i turned it off.. I am again getting that "not turning off" habit again
OH God what am i doing wrong here
PLEASE!! Someone help me! It's got that nasty thing that gets HTC Queitly Brilliant thing again.. It's charging but won't go into the recovery mode now!!!!!!!!!!!!!!!
How can I charge my phone while on Relocked Bootloader. I need help u guys!

One X dead APX in device manager

I was just browsing my phone when something came up on the phone about an update, it wasn't the rom or htc update, then as I thought about what to do the screen went blank back light still on, I let it for a minute or so in the hope it would resolve itself but nothing, so I held the power button to reset the phone turned off and since then I have been unable to turn it on again, in the device manager when I connect the phone it says APX some times dropbox will show and ask if I want to scan for photo's
Help the phone is rooted and I'm worried about the warranty!!!
Thanks In advance
Jonnibravo said:
I was just browsing my phone when something came up on the phone about an update, it wasn't the rom or htc update, then as I thought about what to do the screen went blank back light still on, I let it for a minute or so in the hope it would resolve itself but nothing, so I held the power button to reset the phone turned off and since then I have been unable to turn it on again, in the device manager when I connect the phone it says APX some times dropbox will show and ask if I want to scan for photo's
Help the phone is rooted and I'm worried about the warranty!!!
Thanks In advance
Click to expand...
Click to collapse
Stop worrying about the warranty. As far as a problem like this goes, you don't have one.
You say you held down power to reboot and now you can't turn on but you go on to say drop box sometimes works? Can you elaborate?
farnsbarns said:
Stop worrying about the warranty. As far as a problem like this goes, you don't have one.
You say you held down power to reboot and now you can't turn on but you go on to say drop box sometimes works? Can you elaborate?
Click to expand...
Click to collapse
It came on once and said there were no photos to update, it hasn't come up since, all I get is APX, if I hold power it goes off for second then APX comes up in device manager, I've also installed the apx drivers and I can use nvflash but I wouldn't know the first thing about what to do here, nv flash does work though.
Jonnibravo said:
It came on once and said there were no photos to update, it hasn't come up since, all I get is APX, if I hold power it goes off for second then APX comes up in device manager, I've also installed the apx drivers and I can use nvflash but I wouldn't know the first thing about what to do here, nv flash does work though.
Click to expand...
Click to collapse
I've got the same problem Can you direct me to the APX software?
do you have custom recovery installed?
Selec1 said:
I've got the same problem Can you direct me to the APX software?
Click to expand...
Click to collapse
I dont think APX drivers are of any use to you but if you can boot into bootloader then you should be able to flash custom recovery, how did you manage to boot into bootloader from apx mode, did your screen come on when you were in apx mode???
My phone does not boot blank screen can boot it at all
HTC one not turning on but shows APX error when connected to usb
Hi,
I am having exactly the same problem. How do I install APX driver??
How can I fix this?
Jonnibravo said:
I dont think APX drivers are of any use to you but if you can boot into bootloader then you should be able to flash custom recovery, how did you manage to boot into bootloader from apx mode, did your screen come on when you were in apx mode???
My phone does not boot blank screen can boot it at all
Click to expand...
Click to collapse
actionmansak said:
Hi,
I am having exactly the same problem. How do I install APX driver??
How can I fix this?
Click to expand...
Click to collapse
Proper bricked, I'm afraid. I'm pretty sure nobody with APX mode has fixed their phone.
BenPope said:
Proper bricked, I'm afraid. I'm pretty sure nobody with APX mode has fixed their phone.
Click to expand...
Click to collapse
I've did. The phone managed to get back in recovery after a while.
Sent from my HTC One X using xda premium
Selec1 said:
I've did. The phone managed to get back in recovery after a while.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Could you explain to everybody here what you did exactly ? Might be interesting for a few people here !
1 : Did it happen just by waiting for some time ?
2 : Did it happen by rebooting the phone ?
3 : It went into recovery when i .......
through APX mode we can flash bootloader i think, so if we'll know how to use it properly (how to enter in it, work with it, and exit from it), we won't need s-off!
so if somebody came out from apx, it's a good starting
MarcelHofs said:
Could you explain to everybody here what you did exactly ? Might be interesting for a few people here !
1 : Did it happen just by waiting for some time ?
2 : Did it happen by rebooting the phone ?
3 : It went into recovery when i .......
Click to expand...
Click to collapse
I let it rest for the night and when I booted it booted to recovery.
Sent from my HTC One X using xda premium
Selec1 said:
I let it rest for the night and when I booted it booted to recovery.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
By rest do you mean with it charging or not? As I am now having this problem and need a way out!
I think its very difficult to flash stuff with nvflash on a protected apx mode.
I got out of this for leaving the phone on charge for a short while, then whilst still on charge powering on and it came back to life!

[Q] htc wildfire s boot loop problem

So i was trying to root my phone and now i won't start, can't even go to bootloader menu or so. when i'm pressing the power up button its just flashes and then shuts down. It loops so frequently that even my pc won't recognize it. What i did to the phone is this:
//androidforums.com/wildfire-s-all-things-root/502772-guide-how-update-htc-wildfire-s-marvel-a510e-gsm-software-version-2-3-5-a.html
i tried to flash a new 2.3.5 to it but now it wont do anything.
Is there any ways to fix this or should i just send this to graveyard :good:
a bit more info plz
alemale said:
So i was trying to root my phone and now i won't start, can't even go to bootloader menu or so. when i'm pressing the power up button its just flashes and then shuts down. It loops so frequently that even my pc won't recognize it. What i did to the phone is this:
//androidforums.com/wildfire-s-all-things-root/502772-guide-how-update-htc-wildfire-s-marvel-a510e-gsm-software-version-2-3-5-a.html
i tried to flash a new 2.3.5 to it but now it wont do anything.
Is there any ways to fix this or should i just send this to graveyard :good:
Click to expand...
Click to collapse
I think you might have soft bricked your phone. Search the forum how to unbrick a soft-bricked phone. That might help
Are you positive that your WFS is GSM -marvel-a510e ?
Also ,Could you be a bit more specific about what happens when you try to go to boot-loader mode or when you try to boot it.
As in the provided link, did you have to perform procedure 3 or did you perform procedure 2 and was it working? A bit more info about what you did could help others analyze the issue
rishr4 said:
I think you might have soft bricked your phone. Search the forum how to unbrick a soft-bricked phone. That might help
Are you positive that your WFS is GSM -marvel-a510e ?
Also ,Could you be a bit more specific about what happens when you try to go to boot-loader mode or when you try to boot it.
As in the provided link, did you have to perform procedure 3 or did you perform procedure 2 and was it working? A bit more info about what you did could help others analyze the issue
Click to expand...
Click to collapse
At the link i did the procedure 1 because my phone couldn't update to 2.3.5 so i tried to update it that way.
when i start the phone it just flashes it's screen and then goes off. it doesn't show htc logo or anything it just flashes some pixels. the loop is so frequent that it happens in 3 sec. Even if i try to start the phone by pressing "volume -" key and "power" key it does same thing, just loops every 3 sec.
I have tried to find a way to fix this but it seem that there is nothing to do because i can't boot to recovery. Is there a way to put the phone to recovery in other way or is here a way to make factory install?
It's really hard to do anything to this phone because my pc won't recognize it in any possible ways and it won't boot to recovery mode.
Do anyone know if i split the phone in to pieces and then manage to boot it or find the system memory and change files in there.
alemale said:
At the link i did the procedure 1 because my phone couldn't update to 2.3.5 so i tried to update it that way.
when i start the phone it just flashes it's screen and then goes off. it doesn't show htc logo or anything it just flashes some pixels. the loop is so frequent that it happens in 3 sec. Even if i try to start the phone by pressing "volume -" key and "power" key it does same thing, just loops every 3 sec.
I have tried to find a way to fix this but it seem that there is nothing to do because i can't boot to recovery. Is there a way to put the phone to recovery in other way or is here a way to make factory install?
It's really hard to do anything to this phone because my pc won't recognize it in any possible ways and it won't boot to recovery mode.
Do anyone know if i split the phone in to pieces and then manage to boot it or find the system memory and change files in there.
Click to expand...
Click to collapse
Even if you want to unbrick the device using back-toback tool , you need to enter the boot-loader mode.
Even for other ways, still it needs to be detected by the PC so that we can pass commands using ADB.
Sorry Dude, I can't help much either I am new to this myself. But i hope somebody here will definitely help you
2. There is a possibility that you could "brick" or bootloop your phone. There are two types of brick: soft (recoverable) and hard (non-recoverable). With a soft brick, the phone will not boot or keeps rebooting ("bootloop"), but it can be started in bootloader mode which allows repair of the ROM. With a hard brick, the phone won't even boot into bootloader after holding the power button for 10 seconds and the phone must be returned to HTC for service.
Click to expand...
Click to collapse
Have you unlocked your Boot-Loader from HTC Dev? Also, you need to install a recovery tool in order to boot into recovery. If you have done only the steps mentioned in the
PROCEDURE 1
Click to expand...
Click to collapse
then you haven't unlocked the boot loader and no recovery is also installed (I believe) . In this case, I think this is a hard-brick(Correct me if am wrong) which is impossible to recover . Anyways, we shall await other replies from DEVs here in the Forum.
rishr4 said:
Even if you want to unbrick the device using back-toback tool , you need to enter the boot-loader mode.
Even for other ways, still it needs to be detected by the PC so that we can pass commands using ADB.
Sorry Dude, I can't help much either I am new to this myself. But i hope somebody here will definitely help you
Have you unlocked your Boot-Loader from HTC Dev? Also, you need to install a recovery tool in order to boot into recovery. If you have done only the steps mentioned in the then you haven't unlocked the boot loader and no recovery is also installed (I believe) . In this case, I think this is a hard-brick(Correct me if am wrong) which is impossible to recover . Anyways, we shall await other replies from DEVs here in the Forum.
Click to expand...
Click to collapse
I tried to unlock the bootloader but it wanted 2.3.5 so i tried to install the new version. now it can't do anything. Well this didn't broke my heart because the phone is pretty worthless . now i have to buy new phone sooner than i planned but still all help is still accepted.
Hi, exactly the same for me : I bought the phone 2 years ago and immediately unbranded it with a goldcard, but never tried to unlock it because it was my wife's and I didn't want to risk anything.
Now she got a new phone, I wanted to play a little with the Wildfire S ^^.
In order to unlock the phone on htcdev I had to update it from 2.13.401.2 to 2.13.401.3, with RUU because can't update with OTA (different CID), with goldcard inside.
After the RUU finished, it says "congratulations everything went well", but actually the phone does not boot, stocked in a loop "quick flash / turns off", can't access bootloader, no USB detection for ADB.
Can't send it to HTC because the 2 years warranty is expired, how ironic ! :laugh:
So... if anyone does know or see any trick that could help to boot anything on this "seems to be hard-bricked" kid... huge thanks to you

HTC 10 Bootloop + can't enter Download or Recovery mode

My phone doesnt turn on, I can't hard reset him, I let the battery go to 1%, then it shutdown.. When I try to turn him on, I failed.. I try multiple times to use the volumes to reset, hard reset.. I can enter the bootloader, but stay the same, doesnt enter the recovery or download modes... please, someone help me, I dont know whatelse to do.. I let him charging but it keeps on bootloop all the time, he doesn't even shtdown..
Sorry for my english, I'm from Brazil..
Seems there are a number of people with this issue popping up.
I think this is the 3rd thread I've seen in 2 days.
Unfortunately no solution at this time.
andybones said:
Seems there are a number of people with this issue popping up.
I think this is the 3rd thread I've seen in 2 days.
Unfortunately no solution at this time.
Click to expand...
Click to collapse
Yeah, it sucks. :crying: Hoping it's not a hardware issue.
@duuardoov, were you doing anything in particular when this started happening?
mang0 said:
Yeah, it sucks. :crying: Hoping it's not a hardware issue.
@duuardoov, were you doing anything in particular when this started happening?
Click to expand...
Click to collapse
Nothing diferent from the usual.. I was at my job, waiting for the battery to die and then charge.. I notice that something was wrong when I turn the phone off and plug the charger, It's started to bootloop and nothing else works..
duuardoov said:
My phone doesnt turn on, I can't hard reset him, I let the battery go to 1%, then it shutdown.. When I try to turn him on, I failed.. I try multiple times to use the volumes to reset, hard reset.. I can enter the bootloader, but stay the same, doesnt enter the recovery or download modes... please, someone help me, I dont know whatelse to do.. I let him charging but it keeps on bootloop all the time, he doesn't even shtdown..
Sorry for my english, I'm from Brazil..
Click to expand...
Click to collapse
try flashing TWRP via fastboot. post screen shot
pbazw said:
try flashing TWRP via fastboot. post screen shot
Click to expand...
Click to collapse
Can you show me how to do that ? I dont have many expertise in this area..
Something happened to my cell phone. I enter the bootloader but nothing works.
I'm from Brazil too
duuardoov said:
Can you show me how to do that ? I dont have many expertise in this area..
Click to expand...
Click to collapse
I read that a damaged sd-card could be issue, make sure to try removing it and see if it boots if you have one in.
Put the twrp recovery.img into your adb/fastboot folder. Open a cmd to that folder. Then run cmd
Fastboot flash recovery NameOfTwrp.img
duuardoov said:
Can you show me how to do that ? I dont have many expertise in this area..
Click to expand...
Click to collapse
post a picture of the screen you speak of
pbazw said:
post a picture of the screen you speak of
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Click to collapse
Here is whats appears on my phone, the only thing that I can acess.. And I can't enter download mode or recovery mode
Nevermind
Sent from my SM-G900V using Tapatalk 2
duuardoov said:
Here is whats appears on my phone, the only thing that I can acess.. And I can't enter download mode or recovery mode
Click to expand...
Click to collapse
When try to go to other modes does phone come back here? If not what does it do?
pbazw said:
When try to go to other modes does phone come back here? If not what does it do?
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Click to collapse
If I try to enter download ou recovery mode, the phone reboot, and appears a little htc logo, then, reboot again in normal boot... then the bootloop continues..
Ayuda, igual condicion
duuardoov said:
If I try to enter download ou recovery mode, the phone reboot, and appears a little htc logo, then, reboot again in normal boot... then the bootloop continues..
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Click to collapse
Hi, I'm from Argentina, I'm in the same situation as you, except that it happened to me from an update to Nougat, the cell was turned off and it never went on again, it's infinite bootloop. Same as you enter Bootloader, but I can not continue to enter either Download mode or Recovery, could you solve the problem?
duuardoov said:
If I try to enter download ou recovery mode, the phone reboot, and appears a little htc logo, then, reboot again in normal boot... then the bootloop continues..
Click to expand...
Click to collapse
did you find any solution to this
Hi all its happen to me, and same case i only can go to bootloader but when i click download mode its only show logo htc same as like htc recovery logo,but after that its no show up again.. Please help me guys

Htc 10 stuck in bootloop-

Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.
Did your device still S-ON?
MatiasCinic said:
Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.
Click to expand...
Click to collapse
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Now I can´t boot to download mode, just to bootloader.
fresh777 said:
Did your device still S-ON?
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Click to collapse
Yes
MatiasCinic said:
Now I can´t boot to download mode, just to bootloader.
Click to expand...
Click to collapse
Well seems to me it's a brick. What did you attempt to get where you are now?
yldlj said:
Well seems to me it's a brick. What did you attempt to get where you are now?
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Click to collapse
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me
MatiasCinic said:
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me
Click to expand...
Click to collapse
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details
yldlj said:
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details
Click to expand...
Click to collapse
My phone is in a stuck in a bootloop, I was using it one day and it restarted by itself. I was able to use it for a few minutes and then it restarted again untill the point that it doesn´t boot anymore. The only thing I have done is a hard reset from recovery, but it keeps restarting. Now I can´t boot to download mode that´s why I haven´t flashed the RUU, I just can boot into bootloader mode and when I try to boot into recovery or download mode from there it restarts again.
im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
jichuan89 said:
Unbelievable - I actually managed to unbrick my HTC 10!! :victory::victory::victory: I still don't understand exactly what happened, but I'll document everything I did...
Before:
S-ON
Flashed bad boot image in download mode
Could not enter download, RUU, recovery, or system mode - all of them enter into bootloop
Could only enter white background bootloader mode (Volume Up + Volume Down + Power), which only allows flashing signed hosd image
What I did:
Followed @Tarima's link above. With the phone in the white background bootloader mode, I ran fastboot flash $x $x.img with $x = each of the partitions. Except for hosd, all the other commands printed an error like
Code:
sending 'xbl' (1809 KB)... OKAY
writing 'xbl'... FAILED (remote: cannot flash this partition in s-on state)
but I continued anyway.
Selected "REBOOT TO BOOTLOADER" from white background bootloader
Downloaded an RUU exe file from here (I got the 1.96.617.20 version, but in hindsight it probably doesn't matter which version), and extracted an RUU zip file (following this guide on Linux)
Renamed the RUU ZIP to 2PS6IMG.zip, copied it to the root of an empty FAT32-formatted microSD card, and inserted the card into the HTC 10 (inspired by this post and this post)
Selected "BOOT TO DOWNLOAD MODE" from white background bootloader
This triggered a screen prompting whether to install update from SD card (photo).
I didn't need to actually install the update from the SD card; instead, the presence of a valid update on the SD card may have short-circuited whatever was causing the download mode to crash loop, and allowed the phone to enter download mode and accept fastboot flash commands. Since my problem was a bad boot image, I just did
Code:
fastboot flash boot boot.img
with the boot.img extracted from the official Nougat OTA zip's firmware.zip, and it worked! Phone was able to boot back into system / download / RUU / recovery. :victory:
I'd already given up hope and bought another HTC 10 off Swappa I've now learned my lesson and I'm going to S-OFF at once.
Click to expand...
Click to collapse
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it
justundefined said:
im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it
Click to expand...
Click to collapse
I´m gonna give it a try, but I´m not sure if it´s gonna work. Hopefully I might be able to boot into download mode and get to know my CID. Thanks
i promised to update once i tested the methode. sadly it didnt seem to work for me.
flashing hosd worked like in jichuan89 case. but puting the 2PS6IMG.zip into a formatted sd card didnt seem to work for me.
booting into download mode sill gives me a bootloop.
unless someone comes up with a new idea on how to fix this, i might have to get a new phone :/
yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks
MatiasCinic said:
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks
Click to expand...
Click to collapse
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine
yldlj said:
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine
Click to expand...
Click to collapse
Alright, thanks for your help
Hi Guys,
I think the problem causes by power and volume keys' ribbon. When i try pressing and holding power and volume down keys the gray HTC logo appears. But when i try pressing only volume down key the gray HTC logo appears again. As if power button always pressing itself. I'm gonna try remove connection after normal HTC logo disappears. If it fix the problem i will inform you again. Wish me luck :fingers-crossed::fingers-crossed:
any update? did it work?
venom55521 said:
any update? did it work?
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Click to collapse
Since October 2018........yeah still very relevant
venom55521 said:
any update? did it work?
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Click to collapse
Unfortunately i buried my htc 10 with a ceremony :laugh:
I have exactly the same problem. Word by word of what is described here. I feel no linger alone ahah.
So I have two questions.You basically just copy de zip file named accordingly into an SD card and follow the steps? Can I do this on a Mac?

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