Htc 10 stuck in bootloop- - HTC 10 Questions & Answers

Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.

Did your device still S-ON?

MatiasCinic said:
Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.
Click to expand...
Click to collapse
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?

yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Now I can´t boot to download mode, just to bootloader.

fresh777 said:
Did your device still S-ON?
Click to expand...
Click to collapse
Yes

MatiasCinic said:
Now I can´t boot to download mode, just to bootloader.
Click to expand...
Click to collapse
Well seems to me it's a brick. What did you attempt to get where you are now?

yldlj said:
Well seems to me it's a brick. What did you attempt to get where you are now?
Click to expand...
Click to collapse
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me

MatiasCinic said:
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me
Click to expand...
Click to collapse
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details

yldlj said:
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details
Click to expand...
Click to collapse
My phone is in a stuck in a bootloop, I was using it one day and it restarted by itself. I was able to use it for a few minutes and then it restarted again untill the point that it doesn´t boot anymore. The only thing I have done is a hard reset from recovery, but it keeps restarting. Now I can´t boot to download mode that´s why I haven´t flashed the RUU, I just can boot into bootloader mode and when I try to boot into recovery or download mode from there it restarts again.

im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
jichuan89 said:
Unbelievable - I actually managed to unbrick my HTC 10!! :victory::victory::victory: I still don't understand exactly what happened, but I'll document everything I did...
Before:
S-ON
Flashed bad boot image in download mode
Could not enter download, RUU, recovery, or system mode - all of them enter into bootloop
Could only enter white background bootloader mode (Volume Up + Volume Down + Power), which only allows flashing signed hosd image
What I did:
Followed @Tarima's link above. With the phone in the white background bootloader mode, I ran fastboot flash $x $x.img with $x = each of the partitions. Except for hosd, all the other commands printed an error like
Code:
sending 'xbl' (1809 KB)... OKAY
writing 'xbl'... FAILED (remote: cannot flash this partition in s-on state)
but I continued anyway.
Selected "REBOOT TO BOOTLOADER" from white background bootloader
Downloaded an RUU exe file from here (I got the 1.96.617.20 version, but in hindsight it probably doesn't matter which version), and extracted an RUU zip file (following this guide on Linux)
Renamed the RUU ZIP to 2PS6IMG.zip, copied it to the root of an empty FAT32-formatted microSD card, and inserted the card into the HTC 10 (inspired by this post and this post)
Selected "BOOT TO DOWNLOAD MODE" from white background bootloader
This triggered a screen prompting whether to install update from SD card (photo).
I didn't need to actually install the update from the SD card; instead, the presence of a valid update on the SD card may have short-circuited whatever was causing the download mode to crash loop, and allowed the phone to enter download mode and accept fastboot flash commands. Since my problem was a bad boot image, I just did
Code:
fastboot flash boot boot.img
with the boot.img extracted from the official Nougat OTA zip's firmware.zip, and it worked! Phone was able to boot back into system / download / RUU / recovery. :victory:
I'd already given up hope and bought another HTC 10 off Swappa I've now learned my lesson and I'm going to S-OFF at once.
Click to expand...
Click to collapse
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it

justundefined said:
im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it
Click to expand...
Click to collapse
I´m gonna give it a try, but I´m not sure if it´s gonna work. Hopefully I might be able to boot into download mode and get to know my CID. Thanks

i promised to update once i tested the methode. sadly it didnt seem to work for me.
flashing hosd worked like in jichuan89 case. but puting the 2PS6IMG.zip into a formatted sd card didnt seem to work for me.
booting into download mode sill gives me a bootloop.
unless someone comes up with a new idea on how to fix this, i might have to get a new phone :/

yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks

MatiasCinic said:
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks
Click to expand...
Click to collapse
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine

yldlj said:
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine
Click to expand...
Click to collapse
Alright, thanks for your help

Hi Guys,
I think the problem causes by power and volume keys' ribbon. When i try pressing and holding power and volume down keys the gray HTC logo appears. But when i try pressing only volume down key the gray HTC logo appears again. As if power button always pressing itself. I'm gonna try remove connection after normal HTC logo disappears. If it fix the problem i will inform you again. Wish me luck :fingers-crossed::fingers-crossed:

any update? did it work?

venom55521 said:
any update? did it work?
Click to expand...
Click to collapse
Since October 2018........yeah still very relevant

venom55521 said:
any update? did it work?
Click to expand...
Click to collapse
Unfortunately i buried my htc 10 with a ceremony :laugh:

I have exactly the same problem. Word by word of what is described here. I feel no linger alone ahah.
So I have two questions.You basically just copy de zip file named accordingly into an SD card and follow the steps? Can I do this on a Mac?

Related

[Q] Desire (stock, not root) can't boot !

Hi,
I need help with my HTC Desire 2.2 stock (not rooted).
I don't know why but it can't boot (freeze on HTC white screen).
I tried vol down + power button to enter in bootloader then tried to clear storage and other items but I still can't boot in normal mode.
Anybody can help me please ?
How long have you left it before turning it off?
About 1 minute. How long should I wait ?
Since I cleared storage it vibrates 7 times quickly and doesn't boot.
bysus said:
About 1 minute. How long should I wait ?
Since I cleared storage it vibrates 7 times quickly and doesn't boot.
Click to expand...
Click to collapse
Any resolve to the above problem anyone? I have the same situation, also bootloader loads intermittently, when it does, mostly gets stuck after a few seconds. Any suggestions appreciated
mndgz said:
Any resolve to the above problem anyone? I have the same situation, also bootloader loads intermittently, when it does, mostly gets stuck after a few seconds. Any suggestions appreciated
Click to expand...
Click to collapse
Probably a hardware failure. But you can also try to download a stock rom. Then remove your sim and sd card. Go into the bootloader, select fastboot and then run the ruu on your pc.
If you still have the same problem you have a hardware failure.
cant enter boot loader as well
I have almost the same prob here. my phone is dead and after going to boot loader and want to flash a stock rom,the phone does not recover after RUU wanting it to reload bootloader
Lennyz1988 said:
Probably a hardware failure. But you can also try to download a stock rom. Then remove your sim and sd card. Go into the bootloader, select fastboot and then run the ruu on your pc.
If you still have the same problem you have a hardware failure.
Click to expand...
Click to collapse
I get the feeling that it's to do with hardware as well...
I extracted rom.zip from a stock ROM and tried flashing via SD card, but it either comes up as invalid CID or freezes altogether after 'Parsing PB99IMG.zip'
mndgz said:
I get the feeling that it's to do with hardware as well...
I extracted rom.zip from a stock ROM and tried flashing via SD card, but it either comes up as invalid CID or freezes altogether after 'Parsing PB99IMG.zip'
Click to expand...
Click to collapse
Exactly same error at my end to... cid error both with rom.zip n Rom.exe please help us... pleasre
Sent from my HTC Desire using XDA App
If you have a cid error, then you have the wrong rom. Cid means that if you are branded, you can only flash branded roms. For example, if your carrier is vodafone, you should flash a vodafone stock rom. Otherwise you will get that error.

[Q] htc wildfire s boot loop problem

So i was trying to root my phone and now i won't start, can't even go to bootloader menu or so. when i'm pressing the power up button its just flashes and then shuts down. It loops so frequently that even my pc won't recognize it. What i did to the phone is this:
//androidforums.com/wildfire-s-all-things-root/502772-guide-how-update-htc-wildfire-s-marvel-a510e-gsm-software-version-2-3-5-a.html
i tried to flash a new 2.3.5 to it but now it wont do anything.
Is there any ways to fix this or should i just send this to graveyard :good:
a bit more info plz
alemale said:
So i was trying to root my phone and now i won't start, can't even go to bootloader menu or so. when i'm pressing the power up button its just flashes and then shuts down. It loops so frequently that even my pc won't recognize it. What i did to the phone is this:
//androidforums.com/wildfire-s-all-things-root/502772-guide-how-update-htc-wildfire-s-marvel-a510e-gsm-software-version-2-3-5-a.html
i tried to flash a new 2.3.5 to it but now it wont do anything.
Is there any ways to fix this or should i just send this to graveyard :good:
Click to expand...
Click to collapse
I think you might have soft bricked your phone. Search the forum how to unbrick a soft-bricked phone. That might help
Are you positive that your WFS is GSM -marvel-a510e ?
Also ,Could you be a bit more specific about what happens when you try to go to boot-loader mode or when you try to boot it.
As in the provided link, did you have to perform procedure 3 or did you perform procedure 2 and was it working? A bit more info about what you did could help others analyze the issue
rishr4 said:
I think you might have soft bricked your phone. Search the forum how to unbrick a soft-bricked phone. That might help
Are you positive that your WFS is GSM -marvel-a510e ?
Also ,Could you be a bit more specific about what happens when you try to go to boot-loader mode or when you try to boot it.
As in the provided link, did you have to perform procedure 3 or did you perform procedure 2 and was it working? A bit more info about what you did could help others analyze the issue
Click to expand...
Click to collapse
At the link i did the procedure 1 because my phone couldn't update to 2.3.5 so i tried to update it that way.
when i start the phone it just flashes it's screen and then goes off. it doesn't show htc logo or anything it just flashes some pixels. the loop is so frequent that it happens in 3 sec. Even if i try to start the phone by pressing "volume -" key and "power" key it does same thing, just loops every 3 sec.
I have tried to find a way to fix this but it seem that there is nothing to do because i can't boot to recovery. Is there a way to put the phone to recovery in other way or is here a way to make factory install?
It's really hard to do anything to this phone because my pc won't recognize it in any possible ways and it won't boot to recovery mode.
Do anyone know if i split the phone in to pieces and then manage to boot it or find the system memory and change files in there.
alemale said:
At the link i did the procedure 1 because my phone couldn't update to 2.3.5 so i tried to update it that way.
when i start the phone it just flashes it's screen and then goes off. it doesn't show htc logo or anything it just flashes some pixels. the loop is so frequent that it happens in 3 sec. Even if i try to start the phone by pressing "volume -" key and "power" key it does same thing, just loops every 3 sec.
I have tried to find a way to fix this but it seem that there is nothing to do because i can't boot to recovery. Is there a way to put the phone to recovery in other way or is here a way to make factory install?
It's really hard to do anything to this phone because my pc won't recognize it in any possible ways and it won't boot to recovery mode.
Do anyone know if i split the phone in to pieces and then manage to boot it or find the system memory and change files in there.
Click to expand...
Click to collapse
Even if you want to unbrick the device using back-toback tool , you need to enter the boot-loader mode.
Even for other ways, still it needs to be detected by the PC so that we can pass commands using ADB.
Sorry Dude, I can't help much either I am new to this myself. But i hope somebody here will definitely help you
2. There is a possibility that you could "brick" or bootloop your phone. There are two types of brick: soft (recoverable) and hard (non-recoverable). With a soft brick, the phone will not boot or keeps rebooting ("bootloop"), but it can be started in bootloader mode which allows repair of the ROM. With a hard brick, the phone won't even boot into bootloader after holding the power button for 10 seconds and the phone must be returned to HTC for service.
Click to expand...
Click to collapse
Have you unlocked your Boot-Loader from HTC Dev? Also, you need to install a recovery tool in order to boot into recovery. If you have done only the steps mentioned in the
PROCEDURE 1
Click to expand...
Click to collapse
then you haven't unlocked the boot loader and no recovery is also installed (I believe) . In this case, I think this is a hard-brick(Correct me if am wrong) which is impossible to recover . Anyways, we shall await other replies from DEVs here in the Forum.
rishr4 said:
Even if you want to unbrick the device using back-toback tool , you need to enter the boot-loader mode.
Even for other ways, still it needs to be detected by the PC so that we can pass commands using ADB.
Sorry Dude, I can't help much either I am new to this myself. But i hope somebody here will definitely help you
Have you unlocked your Boot-Loader from HTC Dev? Also, you need to install a recovery tool in order to boot into recovery. If you have done only the steps mentioned in the then you haven't unlocked the boot loader and no recovery is also installed (I believe) . In this case, I think this is a hard-brick(Correct me if am wrong) which is impossible to recover . Anyways, we shall await other replies from DEVs here in the Forum.
Click to expand...
Click to collapse
I tried to unlock the bootloader but it wanted 2.3.5 so i tried to install the new version. now it can't do anything. Well this didn't broke my heart because the phone is pretty worthless . now i have to buy new phone sooner than i planned but still all help is still accepted.
Hi, exactly the same for me : I bought the phone 2 years ago and immediately unbranded it with a goldcard, but never tried to unlock it because it was my wife's and I didn't want to risk anything.
Now she got a new phone, I wanted to play a little with the Wildfire S ^^.
In order to unlock the phone on htcdev I had to update it from 2.13.401.2 to 2.13.401.3, with RUU because can't update with OTA (different CID), with goldcard inside.
After the RUU finished, it says "congratulations everything went well", but actually the phone does not boot, stocked in a loop "quick flash / turns off", can't access bootloader, no USB detection for ADB.
Can't send it to HTC because the 2 years warranty is expired, how ironic ! :laugh:
So... if anyone does know or see any trick that could help to boot anything on this "seems to be hard-bricked" kid... huge thanks to you

Stuck in REBOOT/BOOTLOADER/DOWNLOAD MODE screen

After trying to update firmware to newest 3.xxx I messed something up at first step, (i'm S-ON so i had to lock bootloader, now it says "relocked"), using ADB i wrote: "fastboot oem lock" and here I am stuck in this screen. I can:
REBOOT
REBOOT TO BOOTLOADER
BOOT TO DOWNLOAD MODE
POWER DOWN
But i can only jump from bootloader to download mode and reverse
but can't:
BOOT TO RECOVERY MODE (Failed to boot to recovery mode, press volume up/down to go back to menu)
Does any one knows how to fix this ? I can't access my phone from windows(beside device manager sees it as "MY HTC", but it is not present in "this PC" window where are all connected disks/devices), also i can't access it with ADB. I tried to do this on second PC but result is still the same, i can't access phone. List of attached devices is clear.
Please help.
You can't use adb commands in those modes.
In download mode fastboot command should work...
hey buddy find a fix for this. I am stuck on the same thing.
got it, you need to put new RUU on sd card, then from download mode flash it. And it works
Download mode (power + vol down), flash twrp 2.9.0.1. If that is what you did then redownload and push via adb again. Twrp.img is incomplete, that is why you cant boot to recovery.
Sent from my HTC One M9 using Tapatalk
i am stuck on this very screen and have no idea what to do. volume down and power button does not work. Please help I can not use my phone at all.
my situation is even worse, I can't get into download or recovery modes.
same problem anyone please help
fgfgfdgytytyt said:
same problem anyone please help
Click to expand...
Click to collapse
Any solution? now i have in same situation.. only reboot in bootloader all the time... in Download or RRU mode stuck in a blue screen and reboot again in bootloader... in recovery mode say not recovery and reboot in bootloader again...
help please!
Same here, I keep selecting the "reboot to bootloader" or "download mode" and nothing happens, i'm stuck in this screen everytime i boot the phone.
All started when i tried to upgrade my TWRP version. =(
any updates on this? I'm having a similar issue... can only boot to download mode. I can flash firmware and recovery images, but cannot run a stock RUU - won't connect to phone. Vol up/dn buttons also do not work in download mode - have to hold power+volup to reboot.
mawoods75 said:
any updates on this? I'm having a similar issue... can only boot to download mode. I can flash firmware and recovery images, but cannot run a stock RUU - won't connect to phone. Vol up/dn buttons also do not work in download mode - have to hold power+volup to reboot.
Click to expand...
Click to collapse
So how about the SD card method of applying RUUs?
Read Flippy498's Google sheet for more information - he does a great job of explaining the process and guiding you to the right one for your phone.
Hey All,
I had the same issue with my m9. computerslayer the sd card method worked. With bootloader locked, S-On,
I downloaded the proper RUU for my device, changed the name to "0PJAIMG" and loaded it directly from my computer to the SD Card. After reinserting the SD Card into my m9 and booting to download mode it prompted me at the bottom of the screen to install the RUU.
After following all prompts to install and rebooting the phone it booted right up without any evidence of having been rooted.
Thanks for the recommendation.
XAntBishopX said:
Hey All,
I had the same issue with my m9. computerslayer the sd card method worked. With bootloader locked, S-On,
I downloaded the proper RUU for my device, changed the name to "0PJAIMG" and loaded it directly from my computer to the SD Card. After reinserting the SD Card into my m9 and booting to download mode it prompted me at the bottom of the screen to install the RUU.
After following all prompts to install and rebooting the phone it booted right up without any evidence of having been rooted.
Thanks for the recommendation.
Click to expand...
Click to collapse
My pleasure. Kudos especially to Flippy498 and company for the resources they've created and the support they offer to help others pass on what they've learned.
I have the same issue except I can't get into download or recovery mode
http://i63.tinypic.com/xng6yc.jpg
http://i67.tinypic.com/15dsvoy.jpg
ITheLivingProof said:
I have the same issue except I can't get into download or recovery mode
http://i63.tinypic.com/xng6yc.jpg
http://i67.tinypic.com/15dsvoy.jpg
Click to expand...
Click to collapse
Corrupt nand. Only htc can fix it.
Beamed in by telepathy.
ITheLivingProof said:
I have the same issue except I can't get into download or recovery mode
Click to expand...
Click to collapse
Same problem over here... nothing to do?
ktmschwarte said:
Same problem over here... nothing to do?
Click to expand...
Click to collapse
You'll either need to send your device to HTC or to buy a new phone. It's the dead nand issue that you're facing (c.f. the FAQ of the ReadMe thread.)
Sent from my HTC One M9 using XDA Labs
Flippy498 said:
You'll either need to send your device to HTC or to buy a new phone. It's the dead nand issue that you're facing (c.f. the FAQ of the ReadMe thread.)
Sent from my HTC One M9 using XDA Labs
Click to expand...
Click to collapse
I have similar problem as ITheLivingProof, can't run download mode and recovery mode. Before that i had problem with bootloop, i had acces to my twrp, but i set locked bootloader via adb ,now i cant do anything. I aslo trying run RUU but .exe return me 120 error (battery low). In this case one way is HTC service?
No download mode = no way to flash a RUU
So yes, you need to send it to HTC if you want it to get fixed.
Sent from my HTC One M9 using XDA Labs

HTC 10 Continuous Restart Problem

Hi everybody i bought htc 10 last month but this problem began to last week , the device does not turn continuously restarts.
I tried open to download mode,recovery mode,safe mode but it didnt work. Only open to bootloader menu it worked.
I tried flash ruu but this exe say to no charge this device charged
I tried flash fastboot but my device bootloader is locked
Is there who can help me ?
ulasates said:
Hi everybody i bought htc 10 last month but this problem began to last week , the device does not turn continuously restarts.
I tried open to download mode,recovery mode,safe mode but it didnt work. Only open to bootloader menu it worked.
I tried flash ruu but this exe say to no charge this device charged
I tried flash fastboot but my device bootloader is locked
Is there who can help me ?
Click to expand...
Click to collapse
try removing your external sdcard.
I've read other people experiencing the same issue....and it was a broken external sdcard causing it.
j to the 4n said:
try removing your external sdcard.
I've read other people experiencing the same issue....and it was a broken external sdcard causing it.
Click to expand...
Click to collapse
Thanks but what try? Normal open , Safe mode , Ruu , Fastboot , Download mode , recovery mode ?
Personally I would try a factory reset
Sent from my Nexus 5 using XDA-Developers mobile app
ulasates said:
Hi everybody i bought htc 10 last month but this problem began to last week , the device does not turn continuously restarts.
I tried open to download mode,recovery mode,safe mode but it didnt work. Only open to bootloader menu it worked.
I tried flash ruu but this exe say to no charge this device charged
I tried flash fastboot but my device bootloader is locked
Is there who can help me ?
Click to expand...
Click to collapse
Has your device been rooted?
If i helped you, remember to click the thanks button!
ulasates said:
Thanks but what try? Normal open , Safe mode , Ruu , Fastboot , Download mode , recovery mode ?
Click to expand...
Click to collapse
...as I said, just remove the external sdcard and it should boot fine.
When you scared is damaged, there's no fix, but just to return it
Since 1 hour i have the same issues.
After a restart the phone hangs in a boot loop.
boot up to HTC Logo but then restart immediately.
I can enter the white Bootloader screen, but when i select Download or Recovery Mode, it hangs in the Boot loop again.
SD Card already removed but is not working too.
My phone is unlocked, rootet & s-off
Anyone a solution?
Because i cant enter Download or Recovery it seems there is not way to reset the phone?!
gosha98_ said:
Has your device been rooted?
If i helped you, remember to click the thanks button!
Click to expand...
Click to collapse
My device is s-on , locked, no root
ulasates said:
My device is s-on , locked, no root
Click to expand...
Click to collapse
Did you try a factory reset?
If i helped you, remember to click the thanks button!
j to the 4n said:
...as I said, just remove the external sdcard and it should boot fine.
When you scared is damaged, there's no fix, but just to return it
Click to expand...
Click to collapse
My friend is with me right now. We're just tried normal start up, boot start up and safe mode startup but its still doesn't work. If we enter the boot menu then press the recovery mode device will start continuous reboot. What we're gonna do?
ironhandfahri said:
My friend is with me right now. We're just tried normal start up, boot start up and safe mode startup but its still doesn't work. If we enter the boot menu then press the recovery mode device will start continuous reboot. What we're gonna do?
Click to expand...
Click to collapse
seems we have the same problem and it seems that there i no solution ;-(
Help me
HTC One M9 cihazımdan Tapatalk kullanılarak gönderildi
It happens with my unrooted HTC 10 as well.
When I turn on the phone it would would not go past the htc welcome screen, it would vibrate and restart itself.
Spegeli said:
Since 1 hour i have the same issues.
After a restart the phone hangs in a boot loop.
boot up to HTC Logo but then restart immediately.
I can enter the white Bootloader screen, but when i select Download or Recovery Mode, it hangs in the Boot loop again.
SD Card already removed but is not working too.
My phone is unlocked, rootet & s-off
Anyone a solution?
Because i cant enter Download or Recovery it seems there is not way to reset the phone?!
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Click to collapse
Did you ever get your phone working? I'm having the same exact issue right now and i don't know what to do
Yes my htc 10 is working again.
The Power got empty and After some days i charged it and since then the Phone Boots up normal again
I am experiencing the same problem. The phone has the latest update installed. (not rooted, bootloader locked).
I cannot go to any recovery modes.
Its so disappointing ! I'm in India but I bought this phone from middle-east on December 2016 and I have to sent it back there for warranty claim which will not happen very soon.
Have anyone found a solution for this problem ??
Something happened to my cell phone. I enter the bootloader but nothing works
I got same thing but I can't boot my phone any more, just totally frozen down. Not even I try hard reboot with power/power+volume down/power+volume up/power+volume up and down.
I can't do anything without the info on my phone.
Can someone help with this?
This can't be fixed
liu464765169 said:
I got same thing but I can't boot my phone any more, just totally frozen down. Not even I try hard reboot with power/power+volume down/power+volume up/power+volume up and down.
I can't do anything without the info on my phone.
Can someone help with this?
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Click to collapse
We cant fix this, even I tried to troubleshoolt but no luck. You have to contact HTC service and claim warranty. So you will get a new device. Very shame on HTC 10 design, One of my friends who was in HTC service centre has seen atleast 12 HTC 10 devices sent for bootloop issue.
jeraldsm said:
We cant fix this, even I tried to troubleshoolt but no luck. You have to contact HTC service and claim warranty. So you will get a new device. Very shame on HTC 10 design, One of my friends who was in HTC service centre has seen atleast 12 HTC 10 devices sent for bootloop issue.
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Click to collapse
Then is a huge problem for HTC. If they can't find out a way to fix it, they going to be lose a lot of money.

HTC One M9 boot and recovery mode is not working

Dear All,
I have a strange problem with my HTC One M9. The phone turns on, but it cannot boot finally, it continuously turns off and turns on again and again... If I enter the bootloader menu with PWR and Volume down, the menu is appear, I can use the buttons up and down, but if I start the recovery mode, the phone shows the HTC logo with black background and it stucks here, so I cannot enter the recovery mode, therefore I cannot conduct factory reset and any of command in it. Is there any solution for that? Does have anyone boot file which can useable with microsd card and install automatically the android to the phone? How can I fix it?
Thank you.
evosonix said:
Dear All,
I have a strange problem with my HTC One M9. The phone turns on, but it cannot boot finally, it continuously turns off and turns on again and again... If I enter the bootloader menu with PWR and Volume down, the menu is appear, I can use the buttons up and down, but if I start the recovery mode, the phone shows the HTC logo with black background and it stucks here, so I cannot enter the recovery mode, therefore I cannot conduct factory reset and any of command in it. Is there any solution for that? Does have anyone boot file which can useable with microsd card and install automatically the android to the phone? How can I fix it?
Thank you.
Click to expand...
Click to collapse
Can you get into download mode? If so, we'll be best able to help you if you can tell us the OS version that is displayed there.
Also, have you read the readme thread at the top of this forum? You might be especially interested in learning about RUU files - what they are and how to use them. If there is a path forward with your phone, it most likely will be in applying a RUU file, if possible.
computerslayer said:
Can you get into download mode? If so, we'll be best able to help you if you can tell us the OS version that is displayed there.
Also, have you read the readme thread at the top of this forum? You might be especially interested in learning about RUU files - what they are and how to use them. If there is a path forward with your phone, it most likely will be in applying a RUU file, if possible.
Click to expand...
Click to collapse
Hello,
I cannot enter download mode, phone says me "Failed to boot to download mode", thus I cannot tell you the OS version. This phone is not rooted or not performed any custom rom.
evosonix said:
Hello,
I cannot enter download mode, phone says me "Failed to boot to download mode", thus I cannot tell you the OS version. This phone is not rooted or not performed any custom rom.
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Click to collapse
HTC Service center is the only way to fix.
evosonix said:
Hello,
I cannot enter download mode, phone says me "Failed to boot to download mode", thus I cannot tell you the OS version. This phone is not rooted or not performed any custom rom.
Click to expand...
Click to collapse
I'm sorry to echo the post above, but without download mode there isn't anything you can do. You'll need HTC to service the device, or a competent 3rd party with the expertise and hardware to tackle motherboard failures (I have no idea who that might be).
computerslayer said:
I'm sorry to echo the post above, but without download mode there isn't anything you can do. You'll need HTC to service the device, or a competent 3rd party with the expertise and hardware to tackle motherboard failures (I have no idea who that might be).
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Click to collapse
You can try to flash signed hosd file maybe this could fix it...maybe

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