I was trying to root my phone using unrevoked 3.32 and during the install it, it stop with a back up CID error missing or something like that. i checked to see in hboot if it was rooted with it showing s-off, and it was but recovery still showed the regular triangle red error. So i restarted normally and tried into install terminal emulator on the phone and thats when it first started vibrating 5 times, then go blank with a green led flash. the phone will boot normally usually be able to use it for a min or less then it will repeat with the blank screens. After checking back into hboot it now shows that its unrooted with s-on. Now i also have problems with the usb/sdcard.
Things i have done to get it back to normal:
- hard reset using clear storage.
-Checking in the SD storage menu i could see it wasn't reading the SDCard so i restarted it in bootload and thru fastboot typed: fastboot oem enableqxdm 0.
- flash through bootloader this file : 3.70.651.1_PC36IMG.zip
After flashing it still takes multiple battery resets to finally get it through the first start up menu and then to the regular home screen. Seems to read the SDcard fine but when connecting the usb from wall charger or PC it doesn't recongnize at all.
The phone is 4 days old and seems to be back to stock except it still vibrates and goes blank with green led flash and it wont recognize charging/pc connection. Will i have any problem if i just go back to sprint and say i want a new one its not working right?
Phone info:
Baseband: 2.15.00.11.19
kernel: 2.6.32.17-gee557fd
Software: 3.20.651.1
PRI: 1.90_003
PRL: 60676
Hardware: 0003
HBOOT-2.10.0001
strdrk1 said:
I was trying to root my phone using unrevoked 3.32 and during the install it, it stop with a back up CID error missing or something like that. i checked to see in hboot if it was rooted with it showing s-off, and it was but recovery still showed the regular triangle red error. So i restarted normally and tried into install terminal emulator on the phone and thats when it first started vibrating 5 times, then go blank with a green led flash. the phone will boot normally usually be able to use it for a min or less then it will repeat with the blank screens. After checking back into hboot it now shows that its unrooted with s-on. Now i also have problems with the usb/sdcard.
Things i have done to get it back to normal:
- hard reset using clear storage.
-Checking in the SD storage menu i could see it wasn't reading the SDCard so i restarted it in bootload and thru fastboot typed: fastboot oem enableqxdm 0.
- flash through bootloader this file : 3.70.651.1_PC36IMG.zip
After flashing it still takes multiple battery resets to finally get it through the first start up menu and then to the regular home screen. Seems to read the SDcard fine but when connecting the usb from wall charger or PC it doesn't recongnize at all.
The phone is 4 days old and seems to be back to stock except it still vibrates and goes blank with green led flash and it wont recognize charging/pc connection. Will i have any problem if i just go back to sprint and say i want a new one its not working right?
Phone info:
Baseband: 2.15.00.11.19
kernel: 2.6.32.17-gee557fd
Software: 3.20.651.1
PRI: 1.90_003
PRL: 60676
Hardware: 0003
HBOOT-2.10.0001
Click to expand...
Click to collapse
That's weird. I'm pretty sure the vibrate 5 times and green blinking led indicates that the phone is in diagnostic mode. I'm not sure how to remedy the situation, I would've suggested a PC36IMG back to stock, but you already tried that. I would try taking the battery out for an hour or more (i've read of people being stuck in diagnostic mode, and leaving the battery out for a good length of time fixed it, i think) then try booting up, and seeing if it works. If not, to answer your question, as long as the bootloader shows S-on, you will have no problems taking it back to Sprint. You need to make sure you have no 'evidence of rooting' on your sd card, just to make sure that the sprint tech doesn't see anything on there. Good luck.
I formatted the sdcard, but it seems to be creating these files QXDM_some numbers.dm is this normal or any indication of rooting the phone.
Sorry to be the bearer of bad news but I had the same issue and eventually gave up after 3 solid days of working on it. You name it, I tried it. Had to get it replaced.
Something about unrevoked and my old 002 phone didn't jive together and the root aborted at an unrecoverable stage. No sd card mount, no adb, not even able to connect via usb, so running an ruu or new pc3600img wasn't an option.
As for the 5 buzzes and shut down after a min or so... Your guess is as good as mine. You can put it in diagnistic mode with the arrow up/power button boot, but thats 3 buzzes not 5.
Wish I could offer some actual help :/ Let us know if you find a fix.
Oh, before I took it back in I did a hard reset so it would reboot before they could get past the setup menus and see the superuser permissions app. Not that they'd care, but just in case.
I have just returned my EVO to sprint for this same problem. He told me it was a common problem. I get my new on today. They could have cared less that it was rooted, he told me it did not matter.
derekstory said:
I have just returned my EVO to sprint for this same problem. He told me it was a common problem. I get my new on today. They could have cared less that it was rooted, he told me it did not matter.
Click to expand...
Click to collapse
I ended up exchanging mine also. The lady really could have cared less. i wish i would of known cause i spent some time trying to get it back to normal. My sister also ended up exchanging hers because she got the white one and wanted the black one instead.
thanks for any help and replies.
I too had the same problem. It all happened when I was trying to flash cyanogen 7 RC2, I wiped all data, and all seemed fine. I rebooted and it went right to the bootloader and I noticed I was S-ON. Tried to re-root, and run a RUU. I did actually get it to boot to sense, but it froze and then I got the buzzes, and the green lights. I went to sprint since I have insurance. They checked it out and then an hour later, they gave me another one.
My EVO is currently stuck in the same state. I have spent a huge amount of time working on it, and have some information. I'm just dumping as much as I can remember in to this post, so excuse the lack of organization.
Before I go any further - I have not been able to fix the issue!
My phone was about as stock as possible when I took it to the Sprint store. They ordered me a new one and gave the broken one back. I have taken a few more risks now that my new one is on the way.
The initial problem started after flashing MIUI recently. The phone booted normally, but I noticed that the SD card was inaccessible. I would bet that the phone was refusing to charge over USB at this point as well, as that issue goes hand-in-hand with the sdcard problem.
The sdcard and its contents were fine. I later made a backup of the card and lost nothing.
Symptoms, high level info:
Phone immediately vibrates 5 times and begins flashing a green indicator, screen black at power on
Under unknown circumstances, the phone will display the white EVO boot screen before exhibiting the above behavior
Cannot exit this mode unless phone is unplugged and battery is removed
Bootloader can be accessed by holding volume down and power when starting fresh
SD Card is accessible in bootloader - indicates the problem is not purely hardware related
Fastboot can be used to temporarily (1 boot) gain access to sd card
Phone can be flashed with official PC36IMG
Phone can be set into RUU mode and flashed with official RUU
Official update.zip can be flashed from stock recovery
Qualcomm diagnostic tools can be used
Phone will remain in the installed OS for a very short amount of time
Bootloader shows S-ON, 'fastboot oem boot' shows Super CID and CID=111111111 instead of SPCS_001
Because one of my initial ideas was to flash a stock PC36IMG from the bootloader, I lost access to a custom recovery very early in the process. Other users may have better luck if they do not immediately flash a stock recovery.
Flashing PC36IMG is accomplished as usual. Vol- + Power.
To temporarily enable the sd card, disable Qualcomm Download mode:
Boot into bootloader
Wait for it to scan the SD Card
Select Fastboot (Power to select)
Plug into computer
Open a command prompt and ensure you have the fastboot executable
Command: fastboot oem enableqxdm 0
Exit fastboot
Select Clear Storage and select No to reboot OR
Select Recovery
The phone will boot into the OS. Under unknown circumstances, the phone will reboot. The amount of time can vary quite a bit. Enabling Airplane mode does not help. Using diagnostic tools to put the phone in Offline mode does not help.
If you would like to use Qualcomm diagnostic tools, the phone will have to be in diagnostic mode, rather than Download mode. The above steps will get you most of the way there, with the added annoyance that the phone will not enter proper diagnostic mode if left plugged in the entire time.
To ensure diagnostic mode correctly enables (or rather, that download mode disables):
Perform the fastboot command to disable qxdm
Unplug the phone
Navigate back to the bootloader, select Clear Storage
Select No (Vol-) to reboot
The white EVO boot screen will display
The screen will go black before the Sprint/4G animation plays
Plug the phone as soon as the white screen disappears, before the Sprint/4G animation
The phone will display in QPST Configuration without saying *Download* everywhere. The phone number will be incorrect, but that value is actually stored as a Directory ID in the NAM. In other words, it's okay.
The QPST Service Programming tool looked like a good place to start. If you would like to look at the configuration options for the EVO, you can start an offline connection using the profile "FFA/SURF QSD8650 Rev 2.0".
Note that the phone will always reboot after writing any values to the phone. This means you will have to pull the battery, unplug it, boot into fastboot, disable qxdm, boot into the OS each time.
You will need your MSL code for many of these applications. You can get it by calling Sprint and asking. They will not provide the code through email.
I can confirm that at least some changes in the Service Programming app will stick. I changed the banner, under the Display tab, to "Brick" (from Sprint), and it showed up in the Notification dropdown.
The NV util can read the values from the phone correctly.
QXDM can issue command to the phone.
ADB will not work. This limits the ability of tools like unrEVOked to do whatever they do. Getting ADB to work could be useful. Note that I did re-enable Debugging in the Setting->Applications menu to no avail. I believe this is a general side effect of this problem and perhaps a key symptom.
The bottom line is that I have run out of ideas. I have not found a setting in any of the QPST or QXDM tools that indicate this mode can be turned off. I have a hard time believing that there is some permanent switch in the Qualcomm SOC that says "always boot into this mode forever", but who knows.
Any suggestions would be great.
To summarize, I have installed a stock PC36IMG, update.zip, RUU. I have access to almost any setting in the phone, but cannot write to NV because it's in the S-ON state, which limits certain fastboot wipe options and the ability to push new images to system partitions from fastboot. I can, in theory, use the QPST Download software to move images if I can find one that might work.
When is the last time you tried running a 3.70 PC36IMG RUU?
I ran the 3.70 RUU literally minutes ago.
RUU_SuperSonic_S_Sprint_WWE_3.70.651.1_Radio_2.15.00.11.19_NV_1.90_release_161482_signed
Apparently still not taking?
That's the thing - it *is* taking. Whatever is triggering this mode is not being reset by the RUU (or any other full clear/flash technique).
I have a dump of the NV memory, but I want to run through it with a hex editor to make sure it doesn't have anything that would identify my Sprint account or identity before posting it.
SLOSifl said:
That's the thing - it *is* taking. Whatever is triggering this mode is not being reset by the RUU (or any other full clear/flash technique).
I have a dump of the NV memory, but I want to run through it with a hex editor to make sure it doesn't have anything that would identify my Sprint account or identity before posting it.
Click to expand...
Click to collapse
Ah I see, and good precaution.
My ESN is in the qcn file, and I assume my MEID is as well. I will try to zero them out if I can find them all.
If my phone's ESN is 12345678, then it is in the qcn file as 78 56 34 12.
Does anyone else happen to have a known good QCN? Maybe I can compare them side by side to locate the differences. I suspect that there will be a lot of them, but I can eliminate most of them pretty easily.
While I work on the file (and debate whether or not it's safe to post), here is some information from the NV dump:
Code:
File Version: Major 2, Minor 0, Revision 0
File Summary:
Phone Model: 16 [FFA/SURF QSD8650 Rev 2.0], Configuration Name: default, Total NV Item Count: 1650
Phone Model 16 [FFA/SURF QSD8650 Rev 2.0] Configurations:
Configuration Name: default
Mobile Properties:
ESN: 0xMASKED
Phone Model: 16 [FFA/SURF QSD8650 Rev 2.0]
NV Major: 0
NV Minor: 0
SW Version: 8650B-SDCAPLYM-324026
Client Name: QPST Software Download 2.7.0.362
Code:
Feature Mask:
...Removed for brevity....
Total Set Bits: 108 of 432
Without bothering to specify all the set bits (although there are some interesting ones like "Bit 306: F_UI_GOOFY_MENU_BIT"), maybe someone can confirm that 108 or 432 is close to correct.
I loaded up a nv.img from a nandroid backup I took the day this problem happened (before flashing a ROM). I suspected that the nv.img and the qcn I just pulled should both represent the same general memory in the phone.
The image is...definitely an image. Exactly 640kb, tons of empty space and apparent padding. Much different in overall layout than the QCN, and no trace of my ESN. However, I was able to locate the GPS URLs in both files. While not even close to the same offset in the file, that small section of similarity indicates that the same memory was probably accessed.
Unfortunately I know of no way to push the nv.img to the phone in its current state. If I were able to get the nandroid backup's nv.img onto the phone I could at least eliminate the entire NV memory as a variable. If it fixes it, then awesome, and if it doesn't, then I can ignore the file entirely.
Here is the QCN file with my ESN removed. There may be other private information in the file, but at this point, Sprint is ordering me a new phone, and gave me this one back, so I don't know if they can really do anything about this.
http://rapidshare.com/files/455015717/public.qcn
My enthusiasm toward poking around this file is dropping off pretty quickly since I no longer believe this is where the problem lies.
I had the same thing happen to my EVO last week. Pretty much the exact same symptoms as you. I was able to get the RUU to run, and return my phone back to stock thinking this would fix the problem. I can boot into Sense, but the phone will shut off and do the 5 vibrate thing within a couple of minutes.
I took it into the Sprint store, and the rep told me there is nothing they would do and they would not replace my phone. He assumed it had been rooted (which it had, but I returned it 100% to stock before taking it in), but I have also read of this same thing happening on unrooted phones. I plan on calling Sprint and/or HTC directly to try and get the phone replaced.
From what I've read, it kind of sounds like this is a hardware failure. Possibly something in the internal memory or RAM. Of course, this is just mostly a guess I have. It seems this happens to unrooted phones, but is more common on rooted phones, possibly because of all the flashing we do.
Like I said, it's just a guess of mine, but it kind of makes sense. I wish I could be more help, and I'll definitely be following this thread because this seems to be a fairly common problem with EVOs and Incredibles that nobody has seemed to figure out yet.
hello,
the problem is heat.try to use your evo on the AC vent in your car with ac on you will not get reboot or eny shut down than try to use with out ac...
whenever internal temp goes more than 38C the evo goes off 5 vib. and flashig..
i spent long time testing this so i almost 100% sure that heat is the problem with my evo...
i dont know if there is a way to change the seting on shut down due to heat but it mey be...
adasio said:
hello,
the problem is heat.try to use your evo on the AC vent in your car with ac on you will not get reboot or eny shut down than try to use with out ac...
whenever internal temp goes more than 38C the evo goes off 5 vib. and flashig..
i spent long time testing this so i almost 100% sure that heat is the problem with my evo...
i dont know if there is a way to change the seting on shut down due to heat but it mey be...
Click to expand...
Click to collapse
I was never able to fix mine, but before getting it exchanged i let it sit all night with the battery out and would have the same results. So i know mine wasn't overheating.
strdrk1 said:
I was trying to root my phone using unrevoked 3.32 and during the install it, it stop with a back up CID error missing or something like that. i checked to see in hboot if it was rooted with it showing s-off, and it was but recovery still showed the regular triangle red error. So i restarted normally and tried into install terminal emulator on the phone and thats when it first started vibrating 5 times, then go blank with a green led flash. the phone will boot normally usually be able to use it for a min or less then it will repeat with the blank screens. After checking back into hboot it now shows that its unrooted with s-on. Now i also have problems with the usb/sdcard.
Things i have done to get it back to normal:
- hard reset using clear storage.
-Checking in the SD storage menu i could see it wasn't reading the SDCard so i restarted it in bootload and thru fastboot typed: fastboot oem enableqxdm 0.
- flash through bootloader this file : 3.70.651.1_PC36IMG.zip
After flashing it still takes multiple battery resets to finally get it through the first start up menu and then to the regular home screen. Seems to read the SDcard fine but when connecting the usb from wall charger or PC it doesn't recongnize at all.
The phone is 4 days old and seems to be back to stock except it still vibrates and goes blank with green led flash and it wont recognize charging/pc connection. Will i have any problem if i just go back to sprint and say i want a new one its not working right?
Phone info:
Baseband: 2.15.00.11.19
kernel: 2.6.32.17-gee557fd
Software: 3.20.651.1
PRI: 1.90_003
PRL: 60676
Hardware: 0003
HBOOT-2.10.0001
Click to expand...
Click to collapse
It's bricked. Happened to me when I tried to fix a problem with my phone not mounting the microSD card to any computer (got error message back on a Windows computer saying that the device wasn't recognized). You could probably try to flash the PC36IMG.zip file again from the bootloader, this time without all the addenda at the beginning (if you did that already, the nevermind).
My guess: pray that Sprint doesn't see any evidence of root. If you RUUed back already, they may not see it. You're probably in better position than I am, since the brick happened before I could RUU back with a PC36IMG file (and thus Sprint could see the root. At least Asurion doesn't seem to care about root, as long as I say nothing about it).
Hi all,
My Nexus 5x (16gb - all stock.) went and soft bricked today. Not sure why - just seemed to start wanting to constantly restart - never making it past the white google text part of the boot process. Not sure if it's an update or hardware. No trauma or dropping of the phone - which makes me think s/w rather than h/w.
I have attempted to install a rescue OTA update (instructions I followed are from technobill - don't have enough posts to add a link). However, when running "adb sideload <file>" I get a "failed to read command" error. Have tired multiple cables/ports however to no avail.
(Recovery screen shows the following build details: 7.0/NBD90W/3239497)
Any ideas?
Thanks.
Somewhat Irked
SomewhatIrked said:
Hi all,
My Nexus 5x (16gb - all stock.) went and soft bricked today. Not sure why - just seemed to start wanting to constantly restart - never making it past the white google text part of the boot process. Not sure if it's an update or hardware. No trauma or dropping of the phone - which makes me think s/w rather than h/w.
I have attempted to install a rescue OTA update (instructions I followed are from technobill - don't have enough posts to add a link). However, when running "adb sideload <file>" I get a "failed to read command" error. Have tired multiple cables/ports however to no avail.
(Recovery screen shows the following build details: 7.0/NBD90W/3239497)
Any ideas?
Thanks.
Somewhat Irked
Click to expand...
Click to collapse
Did your phone just reboot in the middle of doing something innocuous then start bootlooping? Were/Are you on total stock with bootloader locked? If both yes, it is probably hardware issue you are encountering.
Regarding sideloading, did you place your Android recovery in sideload mode?
Did you verify adb can "see" your device using "adb devices"?
SomewhatIrked said:
Hi all,
My Nexus 5x (16gb - all stock.) went and soft bricked today. Not sure why - just seemed to start wanting to constantly restart - never making it past the white google text part of the boot process. Not sure if it's an update or hardware. No trauma or dropping of the phone - which makes me think s/w rather than h/w.
I have attempted to install a rescue OTA update (instructions I followed are from technobill - don't have enough posts to add a link). However, when running "adb sideload <file>" I get a "failed to read command" error. Have tired multiple cables/ports however to no avail.
(Recovery screen shows the following build details: 7.0/NBD90W/3239497)
Any ideas?
Thanks.
Somewhat Irked
Click to expand...
Click to collapse
Well luckily I made this post today.
The more this goes on, the more I believe it to be hardware ...
@sfhub - reasonably innocuous. Had just opened one or 2 apps that morning. Not sure what had updated overnight app/os wise. Not anything interesting as far as I can tell. Once I managed to get it into recovery "adb devices" was returning the phone.
@bardhi92 - I saw that once I got in. However, I couldn't get it to see my phone.
Updated things I have tried and why I've all but thrown in the towel:
After the OTA rescue sideload failed I started trying a few different things. It stopped taking me into recovery mode more frequently, at least it seemed that way - it would just keep bootlooping. My main issue is that I has a locked bootloader, which stopped me whacking TWRP on and loading on a custom rom - just to see if that worked.
I thought it might let me sideload on a factory default img file. Turns out nope.
However I used NRT to "Flash Stock + Unroot" (with "Soft Brick/Bootloop" checked) which for some reason, then allowed me to get back into recovery mode. I had also removed the sim card/tray at this point. May have been either or neither of those that allowed me to get into recovery mode. Can't say for certain.
I cleared /cache and /data and then attempted the OTA rescue update again. This time it failed at 45% (according to my cmd prmpt) with the error: "* failed to read command: No error". I'm not sure text was on the phone at the time. But it did manage to boot into Android. I quickly stepped through the various intro steps (putting in the sim, adding my mail google account details).
I went to get a beer. Only to find it boot looping again.
Not to be deterred, I vowed to try again. Same steps as before (remove sim, nrt voodoo). This time however the OTA rescue worked and fully completed. I went through the intro steps again. This time I quickly turned on dev options, enabled usb debugging and sorted out the OEM bootloader. I thought this would be smart, just in case it hapened again. Once I chose to unlock ("fastboot reboot", selected yes), it decided to start boot looping again.
The main annoyance is: I don't think I have any proof of purchase, even though it's in warranty. That, and I now live in Dubai - so shipping back to the UK where I brought it is going to be killer. But I think it's the path of least resistance at the moment.
SomewhatIrked said:
The more this goes on, the more I believe it to be hardware ...
@sfhub - reasonably innocuous. Had just opened one or 2 apps that morning. Not sure what had updated overnight app/os wise. Not anything interesting as far as I can tell. Once I managed to get it into recovery "adb devices" was returning the phone.
@bardhi92 - I saw that once I got in. However, I couldn't get it to see my phone.
Updated things I have tried and why I've all but thrown in the towel:
After the OTA rescue sideload failed I started trying a few different things. It stopped taking me into recovery mode more frequently, at least it seemed that way - it would just keep bootlooping. My main issue is that I has a locked bootloader, which stopped me whacking TWRP on and loading on a custom rom - just to see if that worked.
I thought it might let me sideload on a factory default img file. Turns out nope.
However I used NRT to "Flash Stock + Unroot" (with "Soft Brick/Bootloop" checked) which for some reason, then allowed me to get back into recovery mode. I had also removed the sim card/tray at this point. May have been either or neither of those that allowed me to get into recovery mode. Can't say for certain.
I cleared /cache and /data and then attempted the OTA rescue update again. This time it failed at 45% (according to my cmd prmpt) with the error: "* failed to read command: No error". I'm not sure text was on the phone at the time. But it did manage to boot into Android. I quickly stepped through the various intro steps (putting in the sim, adding my mail google account details).
I went to get a beer. Only to find it boot looping again.
Not to be deterred, I vowed to try again. Same steps as before (remove sim, nrt voodoo). This time however the OTA rescue worked and fully completed. I went through the intro steps again. This time I quickly turned on dev options, enabled usb debugging and sorted out the OEM bootloader. I thought this would be smart, just in case it hapened again. Once I chose to unlock ("fastboot reboot", selected yes), it decided to start boot looping again.
The main annoyance is: I don't think I have any proof of purchase, even though it's in warranty. That, and I now live in Dubai - so shipping back to the UK where I brought it is going to be killer. But I think it's the path of least resistance at the moment.
Click to expand...
Click to collapse
So, you flashed the .TOT file, sideloaded the given OTA within the stock recovery bootloader that comes with the .TOT file, and cleared cache/factory reset?
Please condense it. If you managed to start up the phone, that's a huge success for people who have not been able to yet.
bardhi92 said:
So, you flashed the .TOT file, sideloaded the given OTA within the stock recovery bootloader that comes with the .TOT file, and cleared cache/factory reset?
Please condense it. If you managed to start up the phone, that's a huge success for people who have not been able to yet.
Click to expand...
Click to collapse
In short:
OTA rescue failed during adb sideload,
Tried bullhead-nbd90w-factory-d2f11c5f.zip & removed sim tray - seemed to allow access to recovery mode,
OTA rescue claims to have failed at 47% during adb sideload- still booted into android. However briefly. Went back to bootloop,
Tried bullhead-nbd90w-factory-d2f11c5f.zip & removed sim tray - seemed to allow access to recovery mode,
OTA rescue completed via adb sideload,
Turned on dev options (usb debug, oem unlock),
Booted to fastboot - unlocked bootloader. Now back to bootlooping
@bardhi92 - I could not get the LG utility to detect my phone. Will attempt again tomorrow.
SomewhatIrked said:
@bardhi92 - I could not get the LG utility to detect my phone. Will attempt again tomorrow.
Click to expand...
Click to collapse
IMO you shouldn't flash the TOT file. If you end up bootlooping again, your phone will be stuck in bootloader locked mode with no ability to unlock it.
If you were able to get your phone to boot into android once, there is really nothing the TOT file will do for you that you can't do from TWRP or bootloader, whereas once it locks your bootloader, there are problems you can no longer fix like EFS corruption (which likely isn't your problem).
In the end, you probably do have eMMC that is slowly starting to fail. There is usually error correction on the eMMC that can lock out bad blocks but if it gets to serious, it'll fail. This is why reflashing stuff over and over sometimes works.
HTC One M9
Android 6
Bootloader Locked
S=On
USB debugging disable
today I found my phone stock on decryption screen! I did not enable encryption mode. now my phone says: your phone is encrypted. to decrypt your phone, enter your Screen lock password.
it does not matter what number I enter! every number I enter, it says: Decryption unsuccessful. the password you entered is correct, but unfortunately, your data is corrupt. to resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google Account.
But nothing happened when I press the "reset phone" button. I waited 4 hours but it remains on a window named "Factory data reset, Rebooting..." but it can not proceed to reboot.
when I power off and go to bootloader, I can not go to recovery mode. on recovery mode, there is only a triangle with a red exclamation mark.
I download a stock ROM so I can flash it to my phone from download mode, but at the beginning of flashing process it comes with this error
12 RU_ZIP_ERROR
please help me
sjmahmoudi said:
HTC One M9
Android 6
Bootloader Locked
S=On
USB debugging disable
today I found my phone stock on decryption screen! I did not enable encryption mode. now my phone says: your phone is encrypted. to decrypt your phone, enter your Screen lock password.
it does not matter what number I enter! every number I enter, it says: Decryption unsuccessful. the password you entered is correct, but unfortunately, your data is corrupt. to resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google Account.
But nothing happened when I press the "reset phone" button. I waited 4 hours but it remains on a window named "Factory data reset, Rebooting..." but it can not proceed to reboot.
when I power off and go to bootloader, I can not go to recovery mode. on recovery mode, there is only a triangle with a red exclamation mark.
I download a stock ROM so I can flash it to my phone from download mode, but at the beginning of flashing process it comes with this error
12 RU_ZIP_ERROR
please help me
Click to expand...
Click to collapse
This problem has been posted from time to time by other users - it often indicates a corrupt chip in the motherboard.
Depending on your SKU and whether or not there really is a hardware issue or not, it may be possible to apply a RUU, which would effectively restore your phone to factory state (though it will wipe your internal memory).
Please post your OS version, which will help us determine your phone's SKU.
If you put the phone in download mode and plug it into a pc then run fastboot.exe with the cli command 'fastboot getvar all' you will get a lot of important information.
If you are absolutely sure your phone has never been modified and it shows on the fastboot output "status modified" then you can assume your phone has hardbricked from a faulty nand. Only HTC can fix it in the case.
Beamed in by telepathy.
computerslayer said:
this problem has been posted from time to time by other users - it often indicates a corrupt chip in the motherboard.
Depending on your sku and whether or not there really is a hardware issue or not, it may be possible to apply a ruu, which would effectively restore your phone to factory state (though it will wipe your internal memory).
Please post your os version, which will help us determine your phone's sku.
Click to expand...
Click to collapse
os: 3.35.401.32
shivadow said:
If you put the phone in download mode and plug it into a pc then run fastboot.exe with the cli command 'fastboot getvar all' you will get a lot of important information.
If you are absolutely sure your phone has never been modified and it shows on the fastboot output "status modified" then you can assume your phone has hardbricked from a faulty nand. Only HTC can fix it in the case.
Beamed in by telepathy.
Click to expand...
Click to collapse
I rooted this phone when I first bought it. but 4 months ago I unroot it so I could update it's android to marshmallow. after unrooting, i receive the android update and everything was as normal as a fresh unrooted phone.
I was able to go to download mode when first my phone faced this problem. but now the download mode is not available
it says: failed to boot to download mode
press volume up or down to back to menu
this build is for
development purposes only
do not distribute outside of HTC
without HTC's written permission.
Failure to comply may
lead to legal action.
computerslayer said:
This problem has been posted from time to time by other users - it often indicates a corrupt chip in the motherboard.
Depending on your SKU and whether or not there really is a hardware issue or not, it may be possible to apply an RUU, which would effectively restore your phone to factory state (though it will wipe your internal memory).
Please post your OS version, which will help us determine your phone's SKU.
Click to expand...
Click to collapse
I took my m9 to HTC service center. he said that main chip must be replaced. after replacing the chip, he said that I need a dump.bin file and I do not have it. now after 3 months, my dear m9 is still on the service center . I search all over the net for the dump.bin file but there is nothing at all.
I do not even know what the hell is the dump.bin file. he said that your phone can boot but it will not have antenna without relevant dump file. I'm confused please help me
my phone model ID: 0PJA100
Did you give your phone to an official HTC service center? HTC should have the needed file so the fact that you should provide it to the service center confuses me a bit.
It's impossible to get that file (from a working phone) without a JTAG device and I doubt that many M9 owners have one since they're quite expensive. Sorry for the bad news.
Hello fellow android lovers!
I need help with said Smartphone from everyone with a knowledge bigger than mine.
Ill start from the beggining:
Friend of mine had this phone for a really long time. The condition of said device is nearly new (Few minor scratches here and there).
He decided not so long ago, to change his phone to newer one, so that one went to the drawer where it was for like a year or so.
He came to me a week ago with this phone, because he wanted to give it to his child as a first smartphone.
On that HTC device, after booting the system, there is a notification "Decrypt Storage" where you need to enter password to decrypt ROM memory. He said he never used any password on his device and even on new smartphone, he did not put any lock kode or pattern.
After entering any password, even with one letter, the notification says: "The password is correct, but unfortunately your data is corrupt" then there is a "reset phone" whitch restores smartphone to factory state.
Sadly, this doesnt work. It shows the same notification after factory reset. More like a bootloop but with a note.
I tried to hard reset it, but after i choose in bootloader "Factory reset", it takes me to main menu of bootloader and it says "Failed"
I also tried to get to the phone via USB. I installed htc usb drivers, got the binares to unlock bootloader and the fastboot option works, adb isn't.
I tried to use Fastboot factory resset command, tried also flashing TWRP recovery and nothing.
The wierd thing is, that the bootloader unlock binaries is not working as i see on the device because after "Unlocking" Bootloader, i go to the Bootloader menu and it allways says:
*****LOCKED*****
*****SOFTWARE STATUS: MODIFIED*****
*****SECURITY WARNING*****
Click to expand...
Click to collapse
The wierd thing is, that software status was modified even when he gave me this phone to work with. He is not the type of android poweruser. I doubt that he will modify his software.
Can somone help me with some tips how to flash a new system or get this device to work? I am banging my head on the wall right now. I am out of options.