International variants and warranty in the US? - Note 7 Questions & Answers

Hi Guys,
As I understand it, if we buy the International, unlocked model, we can't get the Samsung warranty honored in the US. Is this correct? Has anyone successfully gotten lucky with Samsung honoring it?
And most importantly, have you guys tried and have had success with third party warranties like Square Trade and etc? ?
Thanks for your sharing your experiences!

ProFragger said:
Hi Guys,
As I understand it, if we buy the International, unlocked model, we can't get the Samsung warranty honored in the US. Is this correct? Has anyone successfully gotten lucky with Samsung honoring it?
And most importantly, have you guys tried and have had success with third party warranties like Square Trade and etc?
Thanks for your sharing your experiences!
Click to expand...
Click to collapse
3rd party should work. Samsung officially says they dont honor it but I've heard cases of good will happening where they do fix it. If you are that worried about warranty I would buy the locked US version. I'm buying the Dual Sim version and taking my chances. If its DOA then you can always return it to the original seller they normally accept 30 days issues.

I've owned Samsung international devices since the Galaxy S II. Not only do they not warranty devices sold outside their selling region they also don't service them at your expense. You can't even add an international device to your U.S. Samsung account. You're literally on your own with a Samsung international device in the U.S.

erootaku123 said:
3rd party should work. Samsung officially says they dont honor it but I've heard cases of good will happening where they do fix it. If you are that worried about warranty I would buy the locked US version. I'm buying the Dual Sim version and taking my chances. If its DOA then you can always return it to the original seller they normally accept 30 days issues.
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BarryH_GEG said:
I've owned Samsung international devices since the Galaxy S II. Not only do they not warranty devices sold outside their selling region they also don't service them at your expense. You can't even add an international device to your U.S. Samsung account. You're literally on your own with a Samsung international device in the U.S.
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Wow thanks for your experiences guys! What a contrasting description . Do we know if 3rd party warranties work (for sure)? Any experiences to share?

Related

[Q] Model Number Sold by Google?

Quick question for everyone. Does anyone know the model number of the unlocked gnex being sold on play.google.com?
I'm hoping it's the i9250.
To be more specific, i've read a lot of issues related to Samsung and the i9250 warranty in the US... I'm about to buy the phone, and i can save a ton of money if i get the i9250 from Amazon, but i don't know if i want to go that route if there will be warranty concerns.
propain4444 said:
Quick question for everyone. Does anyone know the model number of the unlocked gnex being sold on play.google.com?
I'm hoping it's the i9250.
To be more specific, i've read a lot of issues related to Samsung and the i9250 warranty in the US... I'm about to buy the phone, and i can save a ton of money if i get the i9250 from Amazon, but i don't know if i want to go that route if there will be warranty concerns.
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Model sold is GT-i9250M. Same version that is sold in Canada.
I just talked to Samsung. The model numbers are the same (i9250) for both international and domestic phones, however Samsung USA keeps separate records for both. So, in the case of the int'l version you would not be able to get warranty service through Samsung USA. However the rep said:
"You would have to file an international warranty claim, and i have never heard of a claim not being honored."
Granted he's just a front line rep, but that is promising information.
propain4444 said:
I just talked to Samsung. The model numbers are the same (i9250) for both international and domestic phones, however Samsung USA keeps separate records for both. So, in the case of the int'l version you would not be able to get warranty service through Samsung USA. However the rep said:
"You would have to file an international warranty claim, and i have never heard of a claim not being honored."
Granted he's just a front line rep, but that is promising information.
Click to expand...
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Sure. I'll buy what he said about the warranty.
Just some slight misinformation though: there is more than one model for the "international" GN (although the hardware is identical):
GT-i9250
GT-i9250M
GT-i9250T
SC-04D
The ones sold in Canada, and now in the U.S., are GT-i9250M.

Support for UK GSM GNex in US

Hey all. I'm using my nexus on T-Mobile US and have run into a battery issue that I'll probably need samsung's support on. Now that GSM nexuses are being sold in the US, does anyone know if Samsung US (or Google) will support UK models that reside here?
Sent from my Galaxy Nexus using xda premium
Nope. They won't support phones they didn't sell. They know by the IMEI number whether or not your phone is a European model or not.
If you bought it from an importer, contact them to initiate a warranty claim with Samsung Europe.
If you chose not to use a reputable importer, you're pretty much SoL. Samsung Europe won't process a warranty claim on a grey market device sold to the US.
What problem are you having?
If you have a battery issue it is easier to just buy a new battery because as above.. you won't get any support.

Still worth buying the International models?

For my US and Canadian Friends - Do you guys think it's still worth buying the International F and FD models with no warranties in the US and Canada, and possible band incompatibility, now that the Sprint and ATT (T-Mobile coming up shortly) variants have Root via the EngBoot? Or you guys think that method will be patched soon enough and the future of Development and Root for the US and CA variants will be 0 to none like the S7 and S7E models?
Thanks for your input!
I believe Samsung gives you a one year warrantee on the international version.
Sent from my SM-N910W8 using XDA-Developers mobile app
I have bought 2 samsung in Vietnam. I was told by Samsung i have one year warranty with Samsung in Vietnam. When i was last in Australia, I was told by Samsung Australia that they don't honour the warranty and i need to take it to Samsung in Vietnam, where the phone was purchased. This i believe, because i have heard it from a few sources. It maybe different in other countries but that is the case in Australia.
ProFragger said:
For my US and Canadian Friends - Do you guys think it's still worth buying the International F and FD models with no warranties in the US and Canada, and possible band incompatibility, now that the Sprint and ATT (T-Mobile coming up shortly) variants have Root via the EngBoot? Or you guys think that method will be patched soon enough and the future of Development and Root for the US and CA variants will be 0 to none like the S7 and S7E models?
Thanks for your input!
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Which model for use in the USA?

Hello,
I am quite interested in purchasing this device! I live in Washington D.C. and I was curious which model of the phone is best suited for use in America? I ask because I assume there are probably different model numbers depending on what region the phone is purchased from.
Thanks
cms062407 said:
Hello,
I am quite interested in purchasing this device! I live in Washington D.C. and I was curious which model of the phone is best suited for use in America? I ask because I assume there are probably different model numbers depending on what region the phone is purchased from.
Thanks
Click to expand...
Click to collapse
SM-705MN or SM-705W
DO NOT BUY SM-705FN
JaY_III said:
SM-705MN or SM-705W
DO NOT BUY SM-705FN
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How about SM-705GM?
omnomsky said:
How about SM-705GM?
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Link to where you see it please.
I cant find an FCC cert for that model and only see it listed on Samsung India's site:
https://www.samsung.com/in/smartphones/galaxy-a70-a705g/SM-A705GZWHINS/#specs
And from what I can see, that will not work in North America
good news is I found another version that should work so that brings us to
SM-705MN
SM-A705YN
SM-705W*
* for the SM-705W I have not seen the cert myself, but going off information another posted listed on XDA
Try this website https://sim-usa.mobi/phone-compatibility-check/
Sent from my SM-A705FN using Tapatalk
Will Samsung pay work on any of these?
Yes And No..
badrsj said:
Will Samsung pay work on any of these?
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Yes Samsung Pay Works On The A70..
But... Samsung Pay is : "Region Specific" depending on Model in a given Region. . So, choose your model carefully.
RaiderWill said:
Yes Samsung Pay Works On The A70..
But... Samsung Pay is : "Region Specific" depending on Model in a given Region. . So, choose your model carefully.
Click to expand...
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I have the SM-705MN and i can confirm that samsung pay WILL NOT WORK here in the USA.
I was wondering if anybody had the M or W and if it worked on theirs?
And if so could we swap firmware?
or even possibly change the CSC with out flashing the firmware?
Devilmonkey27 said:
I have the SM-705MN and i can confirm that samsung pay WILL NOT WORK here in the USA.
I was wondering if anybody had the M or W and if it worked on theirs?
And if so could we swap firmware?
or even possibly change the CSC with out flashing the firmware?
Click to expand...
Click to collapse
Simply Put..
There is NO WAY, NO FIRMWARE SWAP, NADA... ZIP.. That Samsung Pay will work on ANY A70 in the United States Of America.
Period..
If Google Pay does not cut if for you.. time to return / sell your device and get a S6, S7, S8, S9, S10, Note 5, Note 8, Note 9, or wait for the Note 10.. if S-Pay means that much to you.
You can buy the A50 through Sprint.. and have a working Samsung Pay MINI in the U.S.A. as an alternative..
Until I found out Google Pay works in 99% of the place I personally shop.. I was going to return my A70 and go for one of the mentioned device listed above.
I still might... there is something just not feeling right about this purchase.. Great Battery, Fingerprint is Ok for me, Face Unlock is very fast.. even in the dark, 6.7 inch screen seems to be where screens are headed, Amoled is... Amoled the best. You can't root and trip knox, and use Samsung Pay on any device.. even though there appears to be a workaround for using Google Pay.. But I'm fine not rooting with Developer's not having any interest in this device and TWRP seems like a distant dream at this point..
So, why am I just not feeling this device?.. It seems perfect on so many fronts.. but.... with Prime Day coming in a couple of weeks.. and also having thoughts of spending $270.00 more and getting the One Plus 7 Pro.. I just don't know what it is about the A70 for me.. but something is missing at this price point..
Maybe the rumored A507 and A707 ( A50 and A70 ) updated models which are due out later this year will get sold through U.S. carriers or get offered by Samsung directly in the U.S.A. but I'm sure those will be Late 2019 releases. But if they do get released in the U.S. at least the A70 would have Samsung Pay support out of the box.
Sorry to bump an old thread, but just to be clear, the best model for use in the USA would be the SM-A705W (the Canadian model)?
leotakacs said:
Sorry to bump an old thread, but just to be clear, the best model for use in the USA would be the SM-A705W (the Canadian model)?
Click to expand...
Click to collapse
The SM-A705MN/DS is the best for use in the US.

S20 in retail demo mode UK version

Hello, guys!
I have doubts on buying a S20, which is on retail demo mode. I know only, that the phone is UK version. Is it possible to repair its IMEI, so that it can be updated after that or there is no chance? I asked a few guys, who have posted videos on YouTube, offering that service, but only two of them answered, and said, that the phone can not be updated after that, if it is European version and that banking apps can not be used on it anymore. Is it true?
Just one told me he can do it possible for update. The CPU is Exynos. The price is 220USD. Is this the only solution?
Thank you in advance!
novicebg said:
Hello, guys!
I have doubts on buying a S20, which is on retail demo mode. I know only, that the phone is UK version. Is it possible to repair its IMEI, so that it can be updated after that or there is no chance? I asked a few guys, who have posted videos on YouTube, offering that service, but only two of them answered, and said, that the phone can not be updated after that, if it is European version and that banking apps can not be used on it anymore. Is it true?
Just one told me he can do it possible for update. The CPU is Exynos. The price is 220USD. Is this the only solution?
Thank you in advance!
Click to expand...
Click to collapse
Usually demo units dont have hardware to even capture signal, so unless you need one for spare parts i wouldnt bother
Well how could I check whether it has an antenna before buying?
novicebg said:
Well how could I check whether it has an antenna before buying?
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Don't buy. It's mostly stolen regardless what the seller say.
Why I say so, s20 is too new in the market for retail shops to want to sell off their demo unit.
So don't even buy it. You'll be supporting a thief.
Sent from my SM-G985F using Tapatalk
Yeah, you are probably right, he claims it has baseband and only the IMEI needs replacement. It is not worth the money either, he wants 360GBP for it, repairing Exynos costs another 220USD and at the end it's stolen, it's Exynos and is more expensive than second hand not stolen.
I don't know only how they bring them to retail mode, ruining the real IMEI, to make them non trackable.
S20 demo unit has antenna. And is repairable.
sharjeel.019 said:
S20 demo unit has antenna. And is repairable.
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But apparently it can't get updates if its repaired

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