International Unlocked Note 7 with AT&T - Note 7 Questions & Answers

First and foremost, I'm a noob.
Anyways, I'm giving this whole Android thing a go for the third time. I had an S7 and an S7 Edge, both were great phones but they were also carrier versions. I've owned pretty much everything Apple and coming to the realization that Apple is dropping the ball. It's time to switch it up.
I ordered an International Unlocked 930F Note 7 and I'm currently with AT&T. After researching, I'm aware that I'll be losing a few things like Samsung Pay and VoLTE. Few questions I have: When the Note comes in the mail, shall I remove the SIM out of my iPhone SE and insert it into the new phone? Or go to an AT&T store and ask for another SIM?
Your feedback/suggestions are greatly appreciated!

Someone will correct me if I am wrong but I don't believe you will lose Samsung Pay. It should work. And yes, just plug your SIM (if its a nano) and go. I plan on getting the same phone and I had the S7 Edge international version and it worked fine on AT&T. I never tried Samsung pay though.

Thanks for the quick reply.
Not too worried about Samsung Pay, as I don't even use Apple Pay. But the VoLTE is what I'm mainly concerned about.
Also what about visual voicemail? I understand it can be downloaded from Google Play, but will it still work and keep my same greeting, etc..?
Brings me to next question: Samsungs website offers the micro SD card as a free gift when purchasing the phone, do you know if they honor purchases from eBay and/or international devices?

Yeah I don't use Samsung pay either. Not sure about VoLTE.
Visual voice mail works fine. Just download the app from the Play Store like you said but not sure about the greeting. Don't know if that stored in the app or on AT&T's server.
From what I've been reading, when you register your phone, regardless of where you got it, you will be able to take advantage of the current promotion. LETS HOPE!

Samsung pay should still work, and so will the VVM app from the play store.
Eventually if a root/flashing method should come out for the international model which could let you flash over AT&T stuff such as HD voice. Not 100% sure on that but maybe someone else can verify that.
When you get the phone, go to the store and ask for a sim.
As for the free gift, it only applies if you buy it from a carrier store, or certain stores. I'm assuming the guy you bought it from already got the promo gift from Samsung. If you really want it maybe cancel the eBay order and get it from Samsung.

As far as I know you can't buy the international version straight from Samsung. If that would have been an option, I'd been all over that.
Would the SIM in my iPhone not work?

Seems you may be right, the only options I see on their site are carrier models. If you go to the promotion site though, they have an option for "other" retailers so you can try with your eBay invoice as proof of purchase.

I like where your heads at.
I suppose what I can do with the SIM is try swapping it into the Note and if it doesn't work, go to the store.

mattjewell said:
I like where your heads at.
I suppose what I can do with the SIM is try swapping it into the Note and if it doesn't work, go to the store.
Click to expand...
Click to collapse
I'll pop in with a lil info for you. I use a international Note 4 on AT&T now with zero issues. A few reasons why I went with this version instead of a carrier branded phone. First one was the unlocked bootloader, since the AT&T version was locked up and still locked to this day. My 4 still works perfectly fine with a custom S7/Note 7 Rom on it. So you decide if you want it..
Now in regards to the crapple sim going into the N7, if I'm not mistaken you're going to have to get that changed from the crapple set-up. Think they need to put it back to regular data or whatever all the other phones use. You know it's always something special with crapple! I would say try the sim if no data you'll know why.
Good luck
Bajan

mattjewell said:
I like where your heads at.
I suppose what I can do with the SIM is try swapping it into the Note and if it doesn't work, go to the store.
Click to expand...
Click to collapse
As mentioned above, I believe Apple uses different settings for data with their sim cards. When my brother switched from a 4S to Android he had to get a new card. I also just got his LTE working for him by contacting support and registering his Sim card with the one I from a store display phone. I just took a picture of the IMEI of an S7 in store and used the "ATT Phone" APN settings. The NXTGENPHONE APN will not work for some reason when I tried it.

cadcamaro said:
As mentioned above, I believe Apple uses different settings for data with their sim cards. When my brother switched from a 4S to Android he had to get a new card. I also just got his LTE working for him by contacting support and registering his Sim card with the one I from a store display phone. I just took a picture of the IMEI of an S7 in store and used the "ATT Phone" APN settings. The NXTGENPHONE APN will not work for some reason when I tried it.
Click to expand...
Click to collapse
While I'm at the store, I'll snap a pic of the back of an S7 as well just to be safe. Can you clarify "ATT Phone" in the APN settings? Where is this located?

Go into the phone settings and get the IMEI and IMEISV
I needed both when talking to tech support.
As for the APN I used the same ones as the OP from this thread.
http://forum.xda-developers.com/verizon-s7-edge/how-to/verizon-s7-edge-sm-g935v-att-lte-tip-t3429897

Related

Galaxy Nexus on Page Plus? I want that unlimited talk/sms/1GB data for $55

I'm a brand new Galaxy Nexus owner! Actually I bought it for my girlfriend; there's no way I could give up my Note. Anyone know how to get this thing set up on Page Plus? The first thing they asked for is an ESN or MEID #, so I pulled the battery and there's only an IMEI # listed. The customer service rep said they can't do anything without an ESN or MEID; but then how does it work on Verizon? If it works with Verizon, it should work with Page Plus.
I'm starting to worry now, because I also just found a thread here where they're trying the same thing but stuck because they can't find the diagnostic menu for manual programming. Anyone know anything about that? Now that I have it in my hands, I reallllly want to get it working!!!
I like how you bought the phone and then decided to do the research on it.
And why did you decide to go for the Verizon version and go with Page Plus? You'd be better off getting the GSM version anyway and using that. There are many many many more MVNO and prepaid options if you just bought GSM. Its not like you were going to get LTE on any prepaid network anyways. Buying a Galaxy Nexus and parking it on EVDO is kinda ****ty.
That being said, looks like you're gonna have to do some research on this one. My guess is theres an issue because Verizon activates and registers phones on their network using the LTE SIM, rather than traditional CDMA methods (afaik).
Err...Verizon uses the MicroSIM. It contains an MEID number, so it can easily be attached to the network when it's plugged in.
Also, the CDMA/LTE Nexus is carrier-locked, so even if you had an MEID number it wouldn't be allowed on Page Plus' network.
Did you seriously spend $650 without even doing a minute of research?
It was a great deal I couldn't pass up: $300! (though it does have a little road rash on the bottom edge.) That's why I bought it right away without first doing the research. I'm sure I can re-sell it if I have to, but I'd really rather not.
After posting I went to About in settings and found that it does have an MEID #, which happens to be the same as the IMEI, but missing the last digit.
So there's no unlock for it yet? I assumed that it being google's Android flagship would mean almost immediate root and unlock.
Yes, I know I still have some reading to do; I just got home and immediately posted because I couldn't wait!
maxh said:
So there's no unlock for it yet? I assumed that it being google's Android flagship would mean almost immediate root and unlock.
Click to expand...
Click to collapse
But its a CDMA phone... Just resell it and buy the GSM model. Save yourself the trouble.
Do you think it might help if I went by a Verizon store and got a SIM card?
martonikaj said:
But its a CDMA phone... Just resell it and buy the GSM model. Save yourself the trouble.
Click to expand...
Click to collapse
I will if I have to, but I'm gonna try to make it work first. She's pretty happy with Page Plus (Verizon service) where she travels for work.
maxh said:
Do you think it might help if I went by a Verizon store and got a SIM card?
Click to expand...
Click to collapse
How are you gonna convince them to do that when you have no indication whatsoever of signing a contract or using their service? lol.
And that still doesn't remove the fact that it registers on the network with the SIM, which Page Plus (in my reading) does not do, as they don't have LTE.
martonikaj said:
How are you gonna convince them to do that when you have no indication whatsoever of signing a contract or using their service? lol.
And that still doesn't remove the fact that it registers on the network with the SIM, which Page Plus (in my reading) does not do, as they don't have LTE.
Click to expand...
Click to collapse
I figured I'd do some sweet talking... And maybe ask to get set up for Verizon prepaid.
So are you saying if you're in an area where Verizon hasn't yet rolled out LTE the GNexus won't fall back to CDMA or EV-DO, or whatever those non GSM people use?
maxh said:
I figured I'd do some sweet talking... And maybe ask to get set up for Verizon prepaid.
Click to expand...
Click to collapse
But their SIM is provisioned for their network. Not Page Plus' network. That's like saying you're going to walk into an AT&T store just to get a SIM, then try to go over to T-Mobile and use their network. That's not how it works.
So are you saying if you're in an area where Verizon hasn't yet rolled out LTE the GNexus won't fall back to CDMA or EV-DO, or whatever those non GSM people use?
Click to expand...
Click to collapse
Of course it will. It does EVDO and LTE. Not everywhere has LTE yet. What I'm saying is why deal with EVDO (you'll never get LTE on Page Plus) when you could have HSPA+ with the GSM model.
martonikaj said:
But their SIM is provisioned for their network. Not Page Plus' network. That's like saying you're going to walk into an AT&T store just to get a SIM, then try to go over to T-Mobile and use their network. That's not how it works.
Click to expand...
Click to collapse
Page Plus's network is Verizon's network. (though I don't think LTE is included. People on AT&T MVNOs (such as straight talk) regularly get SIM cards from AT&T stores to fix service issues...
I found these guys who claim to flash all sorts of devices including Android for Page Plus, and they have a huge Galaxy Nexus picture front and center; I contacted them and hope it's not false advertising.
maxh said:
Page Plus's network is Verizon's network. (though I don't think LTE is included. People on AT&T MVNOs (such as straight talk) regularly get SIM cards from AT&T stores to fix service issues...
I found these guys who claim to flash all sorts of devices including Android for Page Plus, and they have a huge Galaxy Nexus picture front and center; I contacted them and hope it's not false advertising.
Click to expand...
Click to collapse
Yes its the same network, I'm aware of how an MVNO works... what I'm saying is Page Plus doesn't activate phones using SIM cards because it doesn't have LTE or that system in place, whereas Verizon does. Which leads to issues.
Just makes more hurdles. As I said, you're going through extra trouble to just get a EVDO-stuck Galaxy Nexus. But that's your choice...
And ouch, those guys charge $50 to flash your phone? Kinda lame...
Anyways, good luck to you.
maxh said:
It was a great deal I couldn't pass up: $300! (though it does have a little road rash on the bottom edge.) That's why I bought it right away without first doing the research.
Click to expand...
Click to collapse
If you (really) ended up with a used, slightly damaged Verizon Galaxy Nexus for that price, and can't use it without signing a contract with Verizon. I say you're pretty much screwed since the price of Verizon's Galaxy Nexus just went down to $99 only.
http://wireless.amazon.com/Samsung-Galaxy-Nexus-Android-Wireless/dp/B0061R2A1S
martonikaj said:
Yes its the same network, I'm aware of how an MVNO works... what I'm saying is Page Plus doesn't activate phones using SIM cards because it doesn't have LTE or that system in place, whereas Verizon does. Which leads to issues.
Just makes more hurdles. As I said, you're going through extra trouble to just get a EVDO-stuck Galaxy Nexus. But that's your choice...
And ouch, those guys charge $50 to flash your phone? Kinda lame...
Anyways, good luck to you.
Click to expand...
Click to collapse
Thank you for taking the time to comment in my thread. I started it with hopes of generating conversation that could lead to clues on overcoming the hurdles of putting the GNex on Page Plus. I don't need suggestions for other courses of action; my girlfriend is very happy with Page Plus (and the Verizon network) where she travels for work. I wanted to get her a new phone, the best one that'll work on Page Plus, and I found a smoking deal on it so I bought it.
So what it won't achieve LTE speeds; there's still many other things to like about it, and nothing else will achieve LTE on Page Plus, either. It's a perfectly good plan; not everyone's willing to pay twice as much or more just for LTE, but may still want a top notch phone.
I'll give it a week or two then sell it if nobody can figure out diagnostics mode on it, but I have high hoped.
And if it took paying $50, it'd still be dirt cheap compared to going to Verizon! You'd make that money back and then some on the first month with Page Plus instead of Verizon!
CyberPunk7t9 said:
If you (really) ended up with a used, slightly damaged Verizon Galaxy Nexus for that price, and can't use it without signing a contract with Verizon. I say you're pretty much screwed since the price of Verizon's Galaxy Nexus just went down to $99 only.
http://wireless.amazon.com/Samsung-Galaxy-Nexus-Android-Wireless/dp/B0061R2A1S
Click to expand...
Click to collapse
Oh, it'd move. Looking at completed listings on Ebay and craigslist offerings, I'm pretty sure it'd be snatched up rapidly at $300. $99 is with 2-year commitment and those subsidies tend to translate to street value around $350 (i.e. that's the discount you get for signing a contract.) Anyways, I have a habit of giving old devices to friends/family.
Edit: especially with the terms/conditions Amazon puts on top of Verizon's in the contracts...
Edit 2: of course neither I nor anyone else would have to sign a Verizon contract on this phone, since the original guy who got the subsidized price did it.
Anybody know anything more about this yet?
maxh said:
Anybody know anything more about this yet?
Click to expand...
Click to collapse
I highly doubt anyone is doing much research on this, since it's such a rare request. Most people will just get the GSM model, if they do not want to use Verizon.
If you have a local shop willing to do this for you, I recommend contacting them - but I wouldn't pay a cent until you've verified functionality.
Cheers
Hi!
I am doing my own research too cause I too own a Verizon Galaxy nexus, and want to get it working with my local carrier in Mexico. Still looking to get it in diagnostic mode but wit no possitive results yet. As always, there will be a solution, but as things are going until now, it could take some time to appear.
And as yomuppet says, dont pay a cent until you see the thing workin!
I'd pay the 50 bucks to get it flash by that website or another site called beige something...
Otherwise you need CDMA workshop.
Look up HTC Thunderbolt on pageplus on these forums and you'll find a video on how to do it on that fone. I image it would be similar process for the sammy
did anyone ever get this working?
I totally understand original posters issue. I like the nexus and would like to get one but I too am a happy pageplus customer and would like to see if there's a way to make it work. Lame that people can't address the issue at hand but instead try to ridicule your decision. I tried setting up the droid charge (also a 4g lte phone) on pageplus but with no success - and ended up selling it. And yes, I walked into the verizon store and asked and they just gave me a sim card. but it still wouldn't register - and I also gave them the imei #minus the last digit. Too bad... I really like the new lte phones but I haven't seen many of then work on pageplus yet. If anyone figures it out, please post it here.

Gone are the days of sim swapping???

This is more of a general ATT thread, but it does relate to my note 4.....
I have a one plus one, and my note 4 and from day to day I want the flexibilty to swap phones as I see fit. It used to be move the sim, and you're good. Lately, I've see issues when I moved my sim from phone to phone.
The first was last week, I bought an alpha clone off of craigslist and voice would work, but data would not. I dropped it back into my one plus one, and same thing, no data. Went to an ATT store, and they did an IMEI swap on my account and all was well in the world. Years ago, the IMEI swap on the carrier system kinda just followed the phones and wasnt ever an 'official' thing...but now it seems it is. Any ideas on this, can I swap my IMEI online with ATT?
Obviously I did a search on it, and it takes me to the ATT website, but it looks more along the lines of swapping when you've made an official order, not just because you want to. Am I missing something?
Change the sim card. When I went from my g2 to a nexus 5 I swapped the sim when I got the nexus 5 in the mail and data wasn't working ect. I go down to the AT&T store and talk to the same girl who's actually on the ball there and we found out that if you have an ICIS sim card it won't work on phones they don't sell. Just get a generic lte sim and see if that fixes it. Good luck!
The Sims that are blue are lte Sims don't get the ones that are purple those are isis
Clienterror said:
Change the sim card. When I went from my g2 to a nexus 5 I swapped the sim when I got the nexus 5 in the mail and data wasn't working ect. I go down to the AT&T store and talk to the same girl who's actually on the ball there and we found out that if you have an ICIS sim card it won't work on phones they don't sell. Just get a generic lte sim and see if that fixes it. Good luck!
Click to expand...
Click to collapse
Is that what ATT is giving out by default now? I have a nano sim (that i got for that nexus clone) and it works fine in my OPO. If I put it in my note 4, I only get 4G, not LTE, which I thought was odd. I can do as suggested, just want to make sure I understand first...
All att Sims are lte capable but the purple ones are softcard (isis) compatible, meaning they have the correct security features for the use of isis enabled devices
thanitos said:
All att Sims are lte capable but the purple ones are softcard (isis) compatible, meaning they have the correct security features for the use of isis enabled devices
Click to expand...
Click to collapse
ok, so he meant isis above.
I think this is just a standard att LTE card...its orange...and it DOES work in my OPO, so I think that theory is out.
Call customer care and give them the imei of a phone that supports lte and have them add that and just not change the sim
dboogie2288 said:
ok, so he meant isis above.
I think this is just a standard att LTE card...its orange...and it DOES work in my OPO, so I think that theory is out.
Click to expand...
Click to collapse
The Isis/Softcard is a problem as described above, but there's also a "nextgenphone" feature that goes on your account with newer phones (along with your normal data feature) and newer phones are using that with a related APN so it could have something to do with that new feature. Haven't figured it out yet but I'm playing with the system & I'll post what I find. So far all my secure sims have changed phones fine. My Gear S gave me a couple problems but I'm not sure if they were related.
zoso28 said:
The Isis/Softcard is a problem as described above, but there's also a "nextgenphone" feature that goes on your account with newer phones (along with your normal data feature) and newer phones are using that with a related APN so it could have something to do with that new feature. Haven't figured it out yet but I'm playing with the system & I'll post what I find. So far all my secure sims have changed phones fine. My Gear S gave me a couple problems but I'm not sure if they were related.
Click to expand...
Click to collapse
Interesting. When I went to another ATT store a few weeks ago to change to a nano sim, the rep changed some codes on my plan. I got this in an email:
DELETED MOBILESHAREVSL64VT
ADDED MOBILESHAREVP20
Last night I went to a different ATT store than usual, and found out they were just a partner (though you could never tell it) and he said there were a few wonky codes on my plan, one of which mentioned something about APNs...so maybe youre on to something. He was under the impression it was grandfathered though, so it was old. He could, of course be wrong.
He also tried his SIM (oh and I have a non-secure sim) in my one plus one from his moto x 2014 and it worked just fine. LTE and everything. He put my sim into his X, and got 4G only, no LTE.
So he swapped me back into a non-secure micro sim, just to try things out again, and I left the store with my one plus one working. I came home, dropped it into my Note 4, and got 4G only, no LTE. When I put it back into my OPO, I got a text message saying I needed a new sim to work with my phones new feature. Weird.
The original feature is just normal mobile share data but I'll have to look up the second one I haven't seen that in the system. What i know is that once you put your sim in a newer phone (last few months) the system auto adds that nextgen feature & you end up either needing a secure sim or have to put the correct imei on the account
zoso28 said:
The original feature is just normal mobile share data but I'll have to look up the second one I haven't seen that in the system. What i know is that once you put your sim in a newer phone (last few months) the system auto adds that nextgen feature & you end up either needing a secure sim or have to put the correct imei on the account
Click to expand...
Click to collapse
So that sounds like its our culprit.
If i have a secure sim for my note 4....can I move that to my OPO? I've heard no, but I've also heard yes...
I have been swapping my Sim card that I got with my Note 4 with my Note 3 Nokia 1520 and my Gear S. I have had data act up but only with the Note 4. Everything else has worked fine. In the Note 4 what I have done is add the older apn and toggle to that apn. Let it pickup the 4G lte icon or whatever it is. Got to phone app settings advanced settings and make sure you don't get an error. Then switch back to the Nextgen apn.
Worked for me.
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app
For Christmas I got an iPhone 5s for my daughter,to replace her iPhone 4s.Its been so long since I've used an iphone. Christmas morning she opened it.I told her just swap your Sim card,she came back down kinda upset and said it didnt fit.Now I felt bad,ATT isn't open nothing I could do.I remembered once I took a Sim that was too small and crazy glued it to a iPhone 3g Sim tray and it worked.So I googled cutting an iPhone 5s Sim card,and there's actually a template you can DL and trace where to cut.For some reason my printer didn't want to work so used a ruler and the dimensions that were on the site,it was micro Sim to nano sim. I got really sharp heavy duty scissors and cut it,sanded the sides and corner,even the non contact side because the nano is like a hair thinner,fit right in sim tray and worked perfect.I've offered to give her my S5,nope lol these kids and there Iphones.And that phones IMEI was on my plan that day,it was an ATT phone from someone who recently got a 6plus that I got it from.

Verizon compatibility/IMEI

Anyone have the IMEI, ESN, or MEID number for the Nexus 5X(or 6P)?
verizonwireless (dot) com /b2c/nso/enterDeviceId.do
Looking to enter it in there to check if its "officially" compatible, I know it has CDMA compatibility but want to be sure.
I don't, but FWIW I called them today and they indicated (i) they aren't selling it but (ii) it will work on their network.
What are the odds we can visit a store on day one and be given a sim?
kbbeer said:
What are the odds we can visit a store on day one and be given a sim?
Click to expand...
Click to collapse
Not very good imo. I would think that cutting your current Verizon sim would work the best.
kbbeer said:
What are the odds we can visit a store on day one and be given a sim?
Click to expand...
Click to collapse
A simple way to get a nano SIM would be simply say you bought your buddies old iPhone 6 or Nexus 6 (Since both use nano SIM) and ask for one in store or if you're doing it over the phone ask for a new one to be shipped after telling that story. If you just come out and say it's for the 5x they might not give you one since it's not directly a Verizon device. If you do need to cut the SIM card down this works well http://www.amazon.com/Noosy-generation-Cutter-iPhone-Phones/dp/B009QTVG4K?tag=androidcentralb-20&m1k=d_ac
If you have any other questions feel free to ask !
Thanks, if I call Verizon and mention the nexus 6, will I be required to provide any specific numbers from the phone?
kbbeer said:
What are the odds we can visit a store on day one and be given a sim?
Click to expand...
Click to collapse
I went into a corporate store last week, told them I was an existing customer and needed a nano sim for a phone that I bought through a private transaction.
They asked me if I had the phone with me, I said no. They asked me for my phone number, and if it was an android or apple phone (?), I gave them my number and told them android, and a few moments later I was leaving the store with a new nano sim. No hassle at all.
kbbeer said:
Thanks, if I call Verizon and mention the nexus 6, will I be required to provide any specific numbers from the phone?
Click to expand...
Click to collapse
No shouldn't need to, as mentioned below just tell them you don't have the device with you and you need a new nano SIM give your Verizon number if they ask for it and you should be good to go!
Same thing here, I'm a VZW employee and plan to use the nano sim from my iphone (ugh, I know) and slot it right into the 5x
Finally called Verizon and they are going to mail the sim, but I need to call and provide the device info to activate. Guessing that will not work.
Or you can activate a nano sim using a adaptor off amazon. They are cheap, other option is to cut your current sim down to size.
Sent from my XT1575 using Tapatalk
jaben2 said:
Or you can activate a nano sim using a adaptor off amazon. They are cheap, other option is to cut your current sim down to size.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
That's exactly what I did. I always get the smallest card available and use an adapter. Saves me the trouble going between sim sizes and activating.
Sent from my SM-N920T using Tapatalk
Pretty sure its no big deal. As long as your a customer just walk in say you need a new sim and they will give you one..Im not even sure if they charge you for it.
The problem is activating the sim, they input details on the phone and it needs to be a Verizon approved device.
kbbeer said:
The problem is activating the sim, they input details on the phone and it needs to be a Verizon approved device.
Click to expand...
Click to collapse
The usual work around from what I've seen in YouTube videos is they need to take a SIM from an device at the store that's already activated. Some stores know this and others don't.
Sent from my Sprint Galaxy S5.
EeZeEpEe said:
The usual work around from what I've seen in YouTube videos is they need to take a SIM from an device at the store that's already activated. Some stores know this and others don't.
Sent from my Sprint Galaxy S5.
Click to expand...
Click to collapse
When I sold my Nexus 6 to a guy on swappa he used the imei from a display device to activate his sim card on verizon I think. I can't believe that works but apparently it does. I wish it was that easy to bring a phone to sprint. On Sprint the imei numbers have to actually be white listed in the system which always seems to lead to problems on launch day. Due to these phones being compatible with project fi I am hoping all of those numbers are already in the system since they need to be able to work on sprint's network for project fi I assume.
Day 1 - Verizon won't "Activate"
Hey guys,
Got my 5X yesterday and ran into a few problems. Still using the old phone for now, but I'm optimistic.
Nano SIM required:
Went to the Verizon store since my S5 uses a Micro SIM. They gave me a Nano but couldn't "Activate" it (see IMEI issue). They postulated if you pulled a Nano SIM from an already activated device (S6, iPhone 6, etc) on your account it may just plug and play, but this wasn't available to me. None the less they gave me the nano SIM and I proceeded to call the tech guys on the phone.
IMEI not in Verizon's Database:
After 3 transfers I finally got to a guy with his head on straight and he confirmed the IMEI isn't in Verizon's database (Deja vu anyone?). We spent a bit of time reviewing the 5X specs (bands) and he confirmed there is no reason why it shouldn't be allowed. Something tells me Big Red intentionally didn't import the device into their database in advance out of spite of the good ole Nexus history. Tech Support was very positive though and placed a request with the big wigs to add the device to the database and allow me to activate as a "new device". Hoping to get a response in the next 24-72 hours. Looks like my 18 years of loyal (Verizon) service is getting more pushing power than I did with the Nexus 5...
I'll keep you guys posted.
vjz224 said:
Hey guys,
Got my 5X yesterday and ran into a few problems. Still using the old phone for now, but I'm optimistic.
Nano SIM required:
Went to the Verizon store since my S5 uses a Micro SIM. They gave me a Nano but couldn't "Activate" it (see IMEI issue). They postulated if you pulled a Nano SIM from an already activated device (S6, iPhone 6, etc) on your account it may just plug and play, but this wasn't available to me. None the less they gave me the nano SIM and I proceeded to call the tech guys on the phone.
IMEI not in Verizon's Database:
After 3 transfers I finally got to a guy with his head on straight and he confirmed the IMEI isn't in Verizon's database (Deja vu anyone?). We spent a bit of time reviewing the 5X specs (bands) and he confirmed there is no reason why it shouldn't be allowed. Something tells me Big Red intentionally didn't import the device into their database in advance out of spite of the good ole Nexus history. Tech Support was very positive though and placed a request with the big wigs to add the device to the database and allow me to activate as a "new device". Hoping to get a response in the next 24-72 hours. Looks like my 18 years of loyal (Verizon) service is getting more pushing power than I did with the Nexus 5...
I'll keep you guys posted.
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Click to collapse
Hi man. Dude just find a phone that uses the nano sim. Activate your new sim and put it in the 5X.
I have Verizon and Had the Sony Z3V which uses a Nano sim. I simply pulled the sim out of my Z3v and put it in my 5X. Been using it since Tuesday perfectly. Love the phone on The best COVERAGE network
Pulled the nano Sim from my iPhone and plugged it into the Nexus with no issues. VZW seems to recognize it On my Verizon as an LG device as well
I'm a VZW customer and when the device arrived I called CS. They said the device is on their whitelist and he could send me a SIM. I said that I would drive over to the store and get one. I showed up at a corporate store and 5 minutes after being helped my phone has been on VZW without any issues.

Difficulty of getting the LS998 to work with Verizon or ATT

This is very long and I was going to reply to the thread "Unlocked V30 & Verizon... all bands?" but I figured some people would get upset so I gave this it's own thread. If you're trying to bring an LS998 to a non-Sprint carrier this story may be of interest to you.
As expected, despite the previous Verizon agent telling me they have no problem offering me service and sending me a SIM card, I called Verizon (800 225 5499) today and they said won't do it, based on the IMEI of the LS998.
Last time I called ATT prepaid support (800 901 9878) they told me I needed to call regular sales support (888 333 6651) to get a SIM card for prepaid service, which I thought was weird. This time I called the regular number and was told they aren't allowed to send out SIM cards anymore. They said that maybe the prepaid support could do it but regular sales cannot.
So I called ATT prepaid support today and now they've suddenly changed their story too. After waiting 18 minutes to speak to someone, I was told once again that the regular sales department support is the only one who can give me help. I explained that they told me this less than a week ago and just now before I called the prepaid support and now he's telling me prepaid support can't send out SIMs. Why does it even matter by the way? Why can't they all just do it? What a ridiculous and inefficient setup. He told me he's giving me the "online support phone number" instead, since they "told me the wrong information".
As instructed by prepaid support, I called the "online support" number (866 267 4510) and the horrible voice detection failed miserably then hung up on me (I'm actually calling from the internet using a high quality mic so it's even better than what would usually come through a phone line..it even failed several times to understand the word "yes" when given the options of "yes" and "no"). I called it again and wasn't able to speak to anyone because it kept asking for all this nonsense and wouldn't actually let me speak to a real person in any way.. so yeah, that outsourced moron who could barely speak English gave me a useless number, as I expected.
So instead of calling Sales for the 2nd time today and 3rd time this week, I decided to call regular ATT wireless support (800 331 0500). I waited on hold for 17.5 minutes until I was finally able to speak to a person, who I explained to that I just want a nano SIM card. I found out she's from the prepaid support.. so despite calling the regular support number I was sent to the prepaid support, which was probably the reason I was on hold for so long once again. Anyways she told me she could send me a card and when I gave her my number and 4 digit ATT code/password she said I have to go pick it up at a store LOL.
She said I have to go to a "big" store and I asked her to explain herself because that's a subjective term and she asked for my ZIP code. I don't understand this because in 2013 when I first became their customer they were fine sending SIM cards for two phones in the mail and about 2 months ago they were fine sending one out in the mail for someone else (though this was never gone through with) and less than a week ago they told me it was fine too. All of the sudden, it's a big deal and they just can't send SIM cards in the mail? what??
I had already planned to call my local Verizon store and ATT store to see if they could handle this simple task but once she told me that I decided to just accept the SIM she wants to give me. She never asked me for the phone's IMEI but due to the course of the conversation I eventually explained the situation with the phone.
She told me to call Sprint and make sure it's unlocked, which I already planned to do actually. After suggesting I try putting my old SIM in my new phone I explained the old one is a micro and new one is a nano so I told her I might cut it if I can't get them to give me one. She actually said she had done that once; pretty funny.
I called Sprint (888 211 4727) to ask about the phone and make sure it's unlocked. They asked for my number in the automated thing but I pressed "#" as instructed since I don't have one. After speaking to someone finally, they asked for my full name and I only gave my first name and explained that I'm not a customer. I was then asked for my phone number and once again explained I'm not a customer. They asked why I was calling and I explained and after a brief moment on hold was told it's already unlocked. They didn't bother trying to keep me on their network AT ALL, which I was very surprised about. It was the fastest of any call, totaling under 5 minutes where all the others so far have taken me over an hour (mostly due to waiting on hold).
So I called Verizon again (800 922 0204) [wow they have too many support numbers at these places] to ask WHY they won't give me a sim since Sprint says it's unlocked. The sassy black lady had a terrible attitude when she realized I wasn't going to accept "the system says it won't work" because "it isn't compatible with Verizon network" as an answer...after having already explained that it's unlocked by Sprint and it supports the Verizon network. All I did was say "well there has to be a reason it isn't compatible, do you have any information?" and she got an attitude with me. Eventually she told me she'd get me over to tech support so they can look into it if I'd like and I accepted (anything to get away from her + they're probably more knowledgeable about this than the ordinary, lowest tier customer support representative). I was instead sent to an automated system asking for a phone number and got past it eventually and was put on hold once again while I await a new CSR from tech support.
Line quality was horrible and was asked for my first and last name and I explained I'm not a customer and gave my first name. I asked if it's tech support and was told it's new line support.... so that rude lady didn't even transfer me properly. What a surprise. I was given the number to their tech support (866 271 7585, option 2) and then transferred to it by the lady with the poor line quality.
At this point I've been talking with the carriers and waiting on hold for at least 2 hours and on this call with Verizon for 28 minutes... most of it on hold. I heard random voices come through the hold music a few times and just now it happened again and the call was disconnected. Thanks for hanging up on me again, Verizon.
So now I'm calling the Verizon tech support number I was given (866 271 7585) by the last person I spoke with, since I was hung up on. Option 2, which I was told to press is for SPANISH, not anything related to my call... so I pressed 1 (also it makes no sense for an American company to do that. We speak English here). The automated system asked for a phone number and I didn't have one so I just waited and they said the usual about call being monitored/recorded and I'm once again on hold...
This lady was VERY friendly (she sounded a little older) but this was NOT tech support. I explained the entire ordeal to her after she asked what problem I'm experiencing. After I got to the part about why I was trying to reach tech support (their agent told me to) she told me she would actually get me there. So I'm on hold again...
...She came back and asked which phone it is then told me she'd get me straight over to tech support and put me back on hold. She came back once again and asked me for clarification or something and I explained the situation with the LS998 and that it DOES work on the network and Sprint says it IS unlocked so there's no reason for it not to work. It's a matter of it being cheaper than the unlocked one and me choosing to put software on that allows it to take advantage of the available hardware in the phone. She said she was thinking of transferring me to tele-sales but she will bring me to tech support (what? she already said at least two times she would transfer me to tech support... if I ask for tech support - give me tech support. I didn't ask for her opinion on where to transfer me). She's very nice but not very good at transferring customers to where they try to go, it seems.
So I actually got tech support this time. I explained the situation. He seemed from the start like he did have more of an idea what he's talking about. He seemed like he was capable of following along with what I was saying. His initial suggestion was to have a friend or family member on Verizon let me try their SIM in the phone to make sure it works. I explained that's not an option and we had a bit more of a discussion about the topic.
I asked about a real tech support number because the one I was given didn't get me to tech support and he told me it's a queue system and that's why I got customer service instead of real tech support. He said they can only send me a SIM if I have a live account but at the store they can sell one for $10-15 (like Walmart or Sam's Club). A corporate/official store would give it for free. This must be what the ATT lady was referring to earlier...
He said the store would setup the SIM with a dummy phone number to make sure it works then I can port my ATT number over later.
I asked him to check the IMEI to make sure there are no other issues with it (since he may have some kind of superior access or information compared to a tier 1 CSR) and he was checking on it and kept coming back to let me know he's still there and it's taking a moment. Very professional... very satisfied with his attitude.
He said it didn't come up in the system but it should work since the V30 (non-plus) does and reiterated his statement about going to the store and making sure the employee doesn't test it while WiFi is enabled.
It was so refreshing to speak to someone with a powerful enough mind and who was well-spoken and polite.. didn't waste any time and helped me out. It's always better talking to tier 2 and above support with these phone and internet companies...
To sum up these companies:
I don't like T-Mobile and Sprint is merging with them (Sprint wasn't too great for me in the past either). However, when calling to ask about unlock status of the device it was the call with the best line quality and quickest resolution.
ATT's regular numbers have decent line quality usually, but the prepaid line quality is always bad.
Verizon's support often has bad line quality.
The outsourced people who barely speak English at ATT are either useless wastes of my time or incredibly friendly and somewhat helpful.
Verizon has a mixed bag when it comes to politeness of agents.
All of the above companies seem to be convoluted when it comes to giving out SIM cards as well as the system they've setup for contacting them via phone. There's no reason for this to be so complicated.
As expected, Verizon and ATT assured me there'd be no issue with this and there are issues with it.
So far, this entire thing has taken me at least 3 hours of speaking on the phone with mostly ATT and Verizon and I haven't even gone to a store to pick up a SIM yet... more as the story develops...
So now I need to go to my local "big store" (ATT) to get an ATT sim OR just cut my old sim and take the risk of something going wrong. I really want to switch to Verizon but I just paid for ATT a few days ago so I have a month left of that.
For now, I'm waiting on the phone to arrive so I can convert it to a US998. Also considering staying on ATT and just knowing that I can use Verizon later if something goes wrong.
If it doesn't work out I either have to argue with the carriers until they give me what I want, or use an unlocking service (though I'm not sure those are legit/worth it)... or return the phone, which I really don't want to do.
sneak310 said:
A corporate/official store would give it for free. This must be what the ATT lady was referring to earlier...
He said the store would setup the SIM with a dummy phone number to make sure it works then I can port my ATT number over later.
If it doesn't work out I either have to argue with the carriers until they give me what I want, or use an unlocking service (though I'm not sure those are legit/worth it)
Click to expand...
Click to collapse
Nothing to unlock. When you convert LS998 to US998 firmware the phone is carrier unlocked, even if Sprint never unlocked it.
You just need a SIM card.
The only problem you would have is if the IMEI is blacklisted for some reason.
____
I warned you about Verizon -- that you would need something like an original US998, original VS996, or an already-activated Verizon SIM card. . They are very finnicky about phones with Sprint IMEI.
By the way, all AT&T SIM cards are the same. The only difference is internal accounting, whether it's Prepaid or Postpaid. Even with a Prepaid logo on it, it's STILL just a regular AT&T SIM card. You can switch from one to the other without actually changing SIM cards.
Had a friend who bought new Samsung Galaxy phone and they made him sign up with AT&T Postpaid to buy the phone. They wouldn't let him pay in full upfront. Once he signed the contract, he pulled out his credit card, made the full payment to pay off the phone -- then IMMEDIATELY switched to AT&T Prepaid (which is what he really wanted). They never touched his SIM card when they switched him over from Postpaid to Prepaid. And this was back when Prepaid division was confusingly called "GoPhone". STILL the same SIM card.
I have AT&T Prepaid, as do several friends, family members.
ChazzMatt said:
Nothing to unlock. When you convert to US998 firmware the phone is carrier unlocked, even if Sprint never unlocked it.
You just need a SIM card.
The only problem you would have is if the IMEI is blacklisted for some reason.
____
I warned you about Verizon.
By the way, all AT&T SIM cards are the same. The difference is internal accounting, whether it's Prepaid or Postpaid. You can switch from one to the other without changing SIM cards.
Click to expand...
Click to collapse
Yeah I only asked him to check the IMEI for that reason you stated.. the blacklisting. They won't just send me a SIM... I have to go physically to a store for some reason instead of having them just mail me one like how I got my SIM from ATT in 2013.
Both Verizon and ATT are giving me identical trouble. They both require me to go to a store to get a SIM card and won't just send me a SIM card and give me service.
Due to the "if it ain't broke" thing, I'll probably just stick with ATT for now so I don't have to end up trying Verizon and liking it less than I used to/less than ATT then ultimately switching back to ATT... plus it should be easier to just get a new SIM instead of having to setup a whole new line of service with a new company... and finally I'm already pretty familiar with how ATT does things.
Phone should arrive on Thursday but Type C cable on Friday so I can probably go to an ATT store over the weekend.
PS - $238 is an amazing price ;D
sneak310 said:
Yeah I only asked him to check the IMEI for that reason you stated.. the blacklisting. They won't just send me a SIM... I have to go physically to a store for some reason instead of having them just mail me one like how I got my SIM from ATT in 2013.
Both Verizon and ATT are giving me identical trouble. They both require me to go to a store to get a SIM card and won't just send me a SIM card and give me service.
Due to the "if it ain't broke" thing, I'll probably just stick with ATT for now so I don't have to end up trying Verizon and liking it less than I used to/less than ATT then ultimately switching back to ATT... plus it should be easier to just get a new SIM instead of having to setup a whole new line of service with a new company... and finally I'm already pretty familiar with how ATT does things.
Phone should arrive on Thursday but Type C cable on Friday so I can probably go to an ATT store over the weekend.
PS - $238 is an amazing price ;D
Click to expand...
Click to collapse
Wal-Mart also has AT&T Prepaid SIMs.
https://www.walmart.com/ip/AT-T-PREPAID-SIM-Starter-Kit/44938608
https://www.walmart.com/ip/AT-T-PREPAID-SIM-Kit/129539926
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Wal-Mart also has AT&T Prepaid SIMs.
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99820a040330-kdz-t3786337
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Yeah and according to these carriers they charge you for it. I'd also rather deal directly with the carrier than some random person at Walmart AND get it for free.
sneak310 said:
Yeah and according to these carriers they charge you for it. I'd also rather deal directly with the carrier than some random person at Walmart AND get it for free.
Click to expand...
Click to collapse
Sure, I understand. I also edited to put in the correct link.
You need to go to "corporate" owned AT&T store to get free SIM card. "Franchise" stores, which look almost identical, will charge you.
ChazzMatt said:
Sure, I understand. I also edited to put in the correct link.
You need to go to "corporate" owned AT &T store to get free SIM card. "Franchise" stores, which look almost identical, will charge you.
Click to expand...
Click to collapse
Hah, yea.. I was wondering why you sent me that original link. And yeah, they told me specifically which store is corporate.
So I'm curious to see if you switch to Verizon and your results. I'm currently on Verizon and I'm trying to get a V30+ so if you go with them I'd like to know how it worked out.
Hyperbomb64 said:
So I'm curious to see if you switch to Verizon and your results. I'm currently on Verizon and I'm trying to get a V30+ so if you go with them I'd like to know how it worked out.
Click to expand...
Click to collapse
You will have no issues since you have an already-activated Verizon SIM card. Just take your SIM card out, put it in new phone.
ChazzMatt said:
You will have no issues since you have an already-activated Verizon SIM card. Just take your SIM card out, put it in new phone.
Click to expand...
Click to collapse
Thanks for the info. Now I just have to actually get the phone and I should be good to go.
ChazzMatt said:
You will have no issues since you have an already-activated Verizon SIM card. Just take your SIM card out, put it in new phone.
Click to expand...
Click to collapse
im also on verizon and just got this model online brand new it says its unlocked. do i need to avoid updating it when i get it?
Bamaboi89 said:
im also on verizon and just got this model online brand new it says its unlocked. do i need to avoid updating it when i get it?
Click to expand...
Click to collapse
Yes, don't update when you first get it, as you will possibly making your life harder, by having to downgrade to what you need for bootloader unlock and rooting. You can update after that.
Hyperbomb64 said:
So I'm curious to see if you switch to Verizon and your results. I'm currently on Verizon and I'm trying to get a V30+ so if you go with them I'd like to know how it worked out.
Click to expand...
Click to collapse
I ended up just sticking with ATT for now. Mostly one of those "if it ain't broke" things. I also realized (once I got to the ATT store) that I actually already HAD a nano SIM in my Nexus 5 with a converter. It was 2013 when I put that SIM in and I haven't messed with it so I completely forgot.

Question Is Esim enabled at launch in the USA?

Just need to confirm that Esim is enabled in the USA at launch. The fold 3 fiasco with Esim has me doubting, so need to confirm prior to ordering
I think it's safe to say yes as the S22 Ultra worked out of the box.
It BETTER be FFS!
Samsung has a mixed bag on this and the last fold did not work dual sim
They announced esim is available
Went to Best buy today to play with one. Flip 4 had Sim manager in the connections settings. Fold 4 did not. Guess will try a different best buy lol
zapote21 said:
Went to Best buy today to play with one. Flip 4 had Sim manager in the connections settings. Fold 4 did not. Guess will try a different best buy lol
Click to expand...
Click to collapse
I think this may be carrier specific.
My Flip3 that I got from Verzion in June did NOT have sim manager. I flashed an unlocked ROM and got it.
If it doesn't have it out of the box (unlocked), that is going to make some heads roll, I will tell you that.
cpufrost said:
I think it's safe to say yes as the S22 Ultra worked out of the box.
It BETTER be FFS!
Click to expand...
Click to collapse
Fold 3 didnt.
zapote21 said:
Fold 3 didnt.
Click to expand...
Click to collapse
Yes and neither did the S21 Ultra and Flip 3.
At this point in the game I would be very surprised if any Samsung flagship didn't have it out of the box.
Well, pre ordered today. Lets hope...lol
I went on BestBuy's site, and had a chat with a 'geek' named Olivia. They sell the TMO locked version ( I bought the unlocked, but plan to have TMO SIM in it, so my bet it will boot into a TMO environment like the locked ones). As per very SPECIFIC questions I was told that the Fold 4 supports eSIM. I asked in three ways , and 2 out of the three questions were , in short. a 'YES' , the fold 4 US version under TMO will support eSIM to cover non TMO USA territories. The third question, if she can tell me if the menu under setting->connections have a SIM manager menu, was ignored.
Did I learn something new? NO. Do I know eSIM is supported? NOT SURE. I guess we will know around August 24th to 26th when the pre-orders from Samsung come in... Or maybe someone who got his AMAZON order maybe kind enough and share if the menu indeed exists..
My fear, before entering a TMO SIM, it will be there, and as soon as a TMO SIM will be entered, the menu will be gone... I have no doubt Samsung has the hardware. I will check the setting BEFORE I place the TMO SIM and will see...
Best Buy's chat support are either AI bots or 3rd world employees being paid $1/day. I wouldn't put any faith in them whatsoever. They're about as reliable as Samsung chat support.
Also beware in order to use embedded sim the device cannot be locked to a different carrier. For example if you have TMO and buy a device from them on EIP, it will be locked to them. It should work with two lines but not with Verizon or ATT. The only exception is if you pay in full and wait 45 days for them to approve an unlock request. Of course if paying cash it makes sense to buy unlocked in the first place. ;-)
Yeah, I am fully aware they know nothing of the devices they sell.. and I am well aware this is for fully purchased TMO devices. I did speak to a real person, and I did not get the answers I trust to be the truth.. I really hope SOMEONE who got his unlocked device from Amazon already will share his experience. With all the things I bought in my life at Best Buy, service and warranty by their 'Geek' squad was never something I paid for..
Man, I currently use eSim on my S21 that I am trading in. You guys got me nervous that i won't be able to setup my Fold 4 when i get it haha. I might need to order a TMO sim just in case lol.
Confirmed by TMO at a US store that the TMO version has Esim enabled. Saw it myself with a TMO sim inserted
zapote21 said:
Confirmed by TMO at a US store that the TMO version has Esim enabled. Saw it myself with a TMO sim inserted
Click to expand...
Click to collapse
Confirmed for T-Mobile i just enabled my Esim.
Yup. I did mine yesterday when I got my Fold
When I got mine yesterday, I had to insert the sim card from the Fold3, then go online to chat with a rep to get it activated. Tmobile device.
Wow, in the UK, all I did was 'Transfer e-Sim" on EE's site/app and plonk away it went after scanning the QR. My watch 4 to watch 5 e-sim swap however.....
Just want to clarify....
Esim is live for T-Mobile only..
Atnt straight talk and Verizon don't connect, they can't. I've been told by Samsung directly to wait for an update like the fold 3 for esim support to go live for them...
Came from a OnePlus 8 pro running atnt and Verizon and was slapped in the face when I found out this 0hones 1sim+1esim I was under the assumption the unlocked one was going to be dual sim..
So I'm trying to deal with Verizon through sim card for the time being. Verizon also doesn't have a slightest clue what my device is either, it read the 8 pro, now it just shows nothing in my account for a phone.

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