Am I the only one who ordered directly from Samsung? - Note 7 Questions & Answers

While phones ordered from carriers have been shipped, Samsung order has not moved and still says "preparing order for shipment", which it has said for the last 12 days. Anyone with any encouragement?

Looks like your the only one! keep us posted...

In the same boat... Ordered on the 3rd, coral blue. If it's not shipped by tomorrow I'm probably gonna cancel and pick one up locally.
Sent from my HTC6545LVW using Tapatalk

Chikenbok said:
In the same boat... Ordered on the 3rd, coral blue. If it's not shipped by tomorrow I'm probably gonna cancel and pick one up locally.
Sent from my HTC6545LVW using Tapatalk
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Thanks for replies. I'm thinking of doing the same thing. Will post with update, if there ever is one!

I to ordered from Samsung. I received the fit 2 watch a couple days after I ordered. I called them today and she said it could be anytime she didn't have any information.
Sent from my SM-N910V using XDA-Developers mobile app

cam1pbell said:
I to ordered from Samsung. I received the fit 2 watch a couple days after I ordered. I called them today and she said it could be anytime she didn't have any information.
Sent from my SM-N910V using XDA-Developers mobile app
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Well, that's pretty good! Does it show your status as "shipped" on your order page? Mine still says "preparing for shipment" as of just now. Even the Samsung web page is jammed up, and has to reload several times and asks for my password over and over. I'm glad their phone engineers are better than their web designers. I'm surprised about your getting the Fit already. I ordered the SD card and received a notice that it is back ordered until the end of August.
It appears we are the only two people who ordered directly from Samsung.

Ehem... 3 people..
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Chikenbok said:
Ehem... 3 people..
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ahh hemm, make it 4 peeps. Hahaha.
Ordered through Sammy on the 8th. I still haven't got any word yet from them. Shoot, I'm drooling for the black onyx phone.

Just got this email back, gonna call and cancel my order. A bit upset but trying to tell myself, "it's just a phone man!"
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Edit: I have since cancelled my order and, thankfully, the bestbuy down the street is still accepting pre-orders so I'll be heading over there in a few.
Sent from my HTC6545LVW using Tapatalk

Ok, I am another one that ordered from them on the 3rd early in the morning. Please note, the csr svc reps are giving you canned answers just like all the other carriers were doing when calling. They kept telling me the same thing when I called them. Second time I called I talked to the rep for quite a while. They really are not supposed to say anything other than the "last week of August, 1st week of September", but finally got them to admit first shipment going out on the 19th. From what I am being told on another forum from someone who has ordered two former pre-ordered phones from them that they have very poor info from their personnel and info on their website. She said last two phones she got on time as promised but the website wasn't updating. This is actually a company called Indian River which handles the phones for Samsung.com. Note again this is my first time and believe my order Will either be here on the 19th or ship on the 19th. Either way I don't mind because I already have my free gift of the sd card and I am in too deep to cancel. Not saying that others shouldn't cancel, because I do understand the frustration.
Sent from my SAMSUNG-SM-N900A using XDA-Developers mobile app

By the time I had pre-ordered through Samsung (5 minutes after the sale went live) they sent me an email saying the memory was sold out. So for me, canceling was a no-brainer. I just didn't feel like being strung along with such a bizarre string-line of responses.
BUT on a good note -- wen't into Best Buy 5 minutes ago, and I'll be picking up my new Note 7 Friday morning NOT worrying about whether or not someone is going to be home to sign for a package

Chikenbok, That is very bad news indeed, on the message from Samsung. I am holding on to the hope of Rsmn's post that we might still be getting phones on time. Since it's only a couple more days, I'll wait. But plan to drive to Best Buy Friday if no news from Samsung by then. I have not received anything from them at all either way. Before I ordered from Samsung, I considered Verizon and Best Buy, but in both cases, they tied the pre-order to my plan and made me change to the new "updated" one, as I'm still under contract obligation. It seemed simpler to order direct from Samsung, especially with the gift thing included without the extra steps. But BOY am I sorry!
Just called Samsung, FWIW, and they say it will ship out on 19th and I should have it by Wed or Thurs of next week. Oh well, I'll know for next time, NOT to order from them.

Kat. If you preorder online from best buy there are no strings attached (it's what I did in the store after being told they don't sell equipment directly in store...) .
You pay for the full phone online and can select to pick it up in store on Friday, they'll hold it for you for any carrier. If you go on their website and add the phone to your cart, there will be an option to "buy device only"
I hope that helps a bit!
Edit - it won't show up on mobile, you have to go to the website on a computer if it's all confusing. (just lemme know if you go that route!)
Sent from my HTC6545LVW using Tapatalk

Chikenbok said:
Just got this email back, gonna call and cancel my order. A bit upset but trying to tell myself, "it's just a phone man!"
Edit: I have since cancelled my order and, thankfully, the bestbuy down the street is still accepting pre-orders so I'll be heading over there in a few.
Sent from my HTC6545LVW using Tapatalk
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That is an excellent idea, and am in the process of doing it! It appears the free gift is now limited to the Fit and you can't get the SD card through them, which is what I wanted. Thanks very much for the input.

They have tons of SD cards in the store, I'm going to see if I can change it when I go in, the samsung rep was flashing them like they were 100 dollar bills and told me I could still grab one.
If not I'll try and snag one from Sammie... See if I can pull a 2 for 1
Sent from my HTC6545LVW using Tapatalk

Chikenbok said:
They have tons of SD cards in the store, I'm going to see if I can change it when I go in, the samsung rep was flashing them like they were 100 dollar bills and told me I could still grab one.
If not I'll try and snag one from Sammie... See if I can pull a 2 for 1
Sent from my HTC6545LVW using Tapatalk
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I noticed that Samsung excludes Best Buy purchases from that incentive, probably because they provide it at point of purchase. But that is a thought that they might switch it out at the store.

Done! Ordered from BB and hope they'll get enough that I can pick it up on Friday! Will cancel the Samsung order as soon as I'm sure. Thanks for the idea, guys!

Waiting on a text/email to go pick mine up when the store opens in an hour. Debating whether or not to.. Well... Actually wait for the message or just to go in when the store opens with my order number and ID. EXCITED EITHER WAY!
Sent from my HTC6545LVW using Tapatalk

Chikenbok said:
Waiting on a text/email to go pick mine up when the store opens in an hour. Debating whether or not to.. Well... Actually wait for the message or just to go in when the store opens with my order number and ID. EXCITED EITHER WAY!
Sent from my HTC6545LVW using Tapatalk
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How did that work out for you? Did they have it? Mine did not work out as I planned. By the time I changed my pre-order from Samsung to BB, there were not enough phones that came in to satisfy their orders, so I would have had to wait for the a future delivery. I went straight to the Verizon store before they opened, and the line formed pretty quickly! But I was second one in and got the Note. You just wouldn't think it would be this hard to get someone to take your nearly $900 for a phone.
I assume you got yours one way or another? It is a beauty isn't it?

Related

Just got my Galaxy S3 today. Received a dud unfortunately :( Couple problems inside.

Well today I got my Galaxy S3 at Walmart. It was cheaper than sprint, and I only payed 148 before taxes. Unfortunately it has a problem with the camera. The main camera has a huge sensor issue line going through all the pictures, mainly apparent in lower light. It does it with all camera apps. Phone is fresh out the box. I went back to walmart and unfortunately they did not have another S3 in stock. I have 14 days to swap it out and got a case started. The lady told me she has to wait until tomorrow to speak to the manager since she does not have authority to order a new one, but she assured me I will get a new one. I hope this goes without problems. Downside of getting it at walmart...
Here are some pictures of the screens:
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You can see the line in all of these. Something is wrong with the image sensor. I really hope my replacement phone will not have any bugs like this.
One last thing, I know its 16 GB, and formatted always shows less, but WHY does my girlfriends verizon S3 show the full 16 GB ??
Mine:
Hers:
Is it just showing hers wrong, or does her phone really have more memory, even though they are the same model pretty much. 16GB
This is why you don't buy high end products from walmart...that's just my opinion tho.
Have you asked if any near by store has any in stock?
Sent from my SPH-L710 using Tapatalk 2
Mine shows 12.05 as well. There is definitely something wrong with the camera
Sent from Galaxy SIII
Duce HD2 said:
This is why you don't buy high end products from walmart...that's just my opinion tho.
Have you asked if any near by store has any in stock?
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I buy all my products from walmart....maybe bestbuy sometimes but new in box is new in box no matter if its sprint or walmart or bestbuy. Stuff happens.
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not walmart fault , i had bad phones from tmobile stores and from sprint with my gf gs2 screen **** happens as long as you get a new one i wouldn't worry. you also can send it to Samsung which is faster and get it replaced for free one year factory warranty i had mine replaced twice already and took less than a week to get the phone. only downside is ups just leave your phone at your door of your house when your not there it happed twice thx goodness no one took the phone. Call samsung and be done i wouldn't bother waiting on walmart.
Sent from my SPH-L710 using XDA Premium App
bonebeatz1234 said:
not walmart fault , i had bad phones from tmobile stores and from sprint with my gf gs2 screen **** happens as long as you get a new one i wouldn't worry. you also can send it to Samsung which is faster and get it replaced for free one year factory warranty i had mine replaced twice already and took less than a week to get the phone. only downside is ups just leave your phone at your door of your house when your not there it happed twice thx goodness no one took the phone. Call samsung and be done i wouldn't bother waiting on walmart.
Sent from my SPH-L710 using XDA Premium App
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Thank you, this is good to know in case something goes wrong with my next phone. I'm going to get my next replacement from walmart and it will be brand new, so hopefully it won't have problems. I'm still waiting to hear from them, but its been less than a day and it's labor day weekend.
bmoreboy02 said:
I buy all my products from walmart....maybe bestbuy sometimes but new in box is new in box no matter if its sprint or walmart or bestbuy. Stuff happens.
Sent from my SPH-L710 using xda app-developers app
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Relax dude, Like said, that is my opinion..lol
I sensed no attitude or disrespect in his post that warranted him to "relax". Whatever. Anyways my advice to OP is to have the Wal Mart store manager find you another new phone at a nearby store OR Athey can have one shipped to your house. For the duration of your return policy you will need to deal with Wal Mart. After that time elapses and you still have not got your phone swapped out, you can go to any corporate Sprint store for repair/exchange as long as you have TEP (total equipment protection) on your line of service. If yoy don't, your next best option is to contact Samsung as was already suggested. I'm confident Wal Mart will make it right. Good luck.
Why can't you go to a different Walmart that has it in stock and Swap it there?
The agreement with walmart states that you must return it to the same store you received it from. I don't have TEP, but I called walmart to check yesterday and they have ordered 3 new phones for the shelves and they are saving one for me so I can get it swapped out. So far everything has been working very smooth with them.
Dang, you have a bar in your house?!!! :victory:
I'm glad I'm not the only one who got a defective GS3 >_<, I'm onto my second one actually.
My first GS3 I had to have exchanged as the charging port was bad on it, the second one (the one I'm on now,) the headphone jack went awry and I had to replace it.
I actually work for Sprint at a Service Center, so luckily if anything goes wrong on mine I can repair it.
Also on the plus side, the GS3 is EXTREMELY easy to work on! Most parts are interchangeable (except charging ports of course,) and besides the tons of screws on the back it's pretty easy to open up once the screws are out.
I do have to say having insurance on your phone is the smartest thing you can do, because without it outside of the 14 day return policy if you have a manufacturer's defect or something wrong you have to send it to Samsung or pay $35 at a repair center to get it replaced or fixed.
If you guys have any questions feel free to ask!
TheDeadRabbit said:
I'm glad I'm not the only one who got a defective GS3 >_<, I'm onto my second one actually.
My first GS3 I had to have exchanged as the charging port was bad on it, the second one (the one I'm on now,) the headphone jack went awry and I had to replace it.
I actually work for Sprint at a Service Center, so luckily if anything goes wrong on mine I can repair it.
Also on the plus side, the GS3 is EXTREMELY easy to work on! Most parts are interchangeable (except charging ports of course,) and besides the tons of screws on the back it's pretty easy to open up once the screws are out.
I do have to say having insurance on your phone is the smartest thing you can do, because without it outside of the 14 day return policy if you have a manufacturer's defect or something wrong you have to send it to Samsung or pay $35 at a repair center to get it replaced or fixed.
If you guys have any questions feel free to ask!
Click to expand...
Click to collapse
Definitely worth having insurance. I didn't even know, but even (with insurance) outside of the 14 days sprint will either fix or replace the device in store right there with a unit in stock. That's pretty cool.
Sent from my SPH-L710 using Tapatalk 2
TheDeadRabbit said:
pay $35 at a repair center to get it replaced or fixed.
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But at $11/month, it would only take a little more than 3 months to get that back with no insurance, right? I went to the Sprint store once in the almost 2 years I had my Epic 4G, but paid $7-8 each month for it, which comes out to a lot more than $35.
knyque said:
But at $11/month, it would only take a little more than 3 months to get that back with no insurance, right? I went to the Sprint store once in the almost 2 years I had my Epic 4G, but paid $7-8 each month for it, which comes out to a lot more than $35.
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Click to collapse
Yes but u also get lost/stolen, physical and liquid damage coverage with the 11
Sent from my SPH-L710 using xda premium

Thread for tracking who has confirmed shipping

So I called AT&T today to see if I could upgrade my order shipment. I am a new customer to AT&T coming from Sprint. I placed my order on the Premier website, which only allowed 2 day shipping. When I called to upgrade she said that she could change the shipping, but it would require canceling my order placed on October 25th and placing it again with today's date. I said NO THANKS (lol). Just disappointed that I didn't call last week.
Anyway they told me that they had no confirmed shipping date which was disappointing to say the least. The Premier customer service desk seems to be very clueless on a LOT of things, as I have called several times and they have not been helpful on any of the calls. Not very good for AT&T as I am a customer that is leaving Sprint and is unhappy with their customer service (and their network). Now I have been bounced around between 5 different people so far about my order and a coupon code that I want to apply. THIS ISN'T GOOD AT&T.
Anyway - to keep in tune with the original purpose of this thread. My order shows almost no information on the webpage, but they confirmed that the pre-order is in and has been since 10/25. WAITING FOR SHIPMENT NOW.
it doesnt ship until the 6th.. why would anyone have confirmed shipping date yet
It would be nice to get it earlier, but I'm not holding my breath...
I was told that my note 2 would be shipped on the 2nd of November a day ago when I called. I originally call to swap my wife's iphone for one with bigger capacity and so I asked in passing when will my note 2 be shipped and he said it is schedules to ship on the 2nd and I should have it the middle of next week.
Blessed With A Note
Kingdombuilder said:
I was told that my note 2 would be shipped on the 2nd of November a day ago when I called. I originally call to swap my wife's iphone for one with bigger capacity and so I asked in passing when will my note 2 be shipped and he said it is schedules to ship on the 2nd and I should have it the middle of next week.
Blessed With A Note
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Interesting. Has anyone else heard this? The only date I've heard so far has been the 6th for shipping.
I plan on getting it the 8th if it ships on the 6th. My email said arrival on or before the 9th. They ship from Fort Worth so the 8th is good enough.
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planoman said:
I plan on getting it the 8th if it ships on the 6th. My email said arrival on or before the 9th. They ship from Fort Worth so the 8th is good enough.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Dang, I'm in Dallas. Wonder if that means it'll arrive next day instead of two-day.
planoman said:
I plan on getting it the 8th if it ships on the 6th. My email said arrival on or before the 9th. They ship from Fort Worth so the 8th is good enough.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I hope you're right. I'm in Frisco and me and my wife have two on preorder!
spoke to a rep today who said no deliveries before the 9th. takethat for what it's worth. hopefully she was only told to say that.
I'll save you all some headaches:
There's not a single person you'll be able to actually talk to at AT&T that has any clue whatsoever about when pre-orders will actually ship. It's simply not possible to talk to the folks in the warehouses that do the shipping, and their instructions are NOT shared with anyone you can talk to. The phone people only have rumors, guesses and misinformation.
This is starting to look like the complete mess of rumors that happened with the AT&T sgs3.
Most likely, the devices will ship on the 6th or 7th for the previously estimated delivery on the 9th.
Take care
Gary
When we pre-ordered, shipping was set for the 6th. I suspect that's when it will ship, and we'll get it 1-2 days early.
In McKinney here. I was told by a rep that they are shipping on the 6th so we should get them by the 8th I would think. Can't wait.
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
txtigah said:
In McKinney here. I was told by a rep that they are shipping on the 6th so we should get them by the 8th I would think. Can't wait.
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
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All the B.S.and talking to someone at ATT or believing someone posted what some ATT person says, they have no idea, and is is useless. ATT will ship on the 6th as always called for since the pre order opportunity, unless ordering later has created an later date, unknown, haven't looked, don't care........PERIOD. No one is getting on the 2nd, 3rd, or any other darn time. Stop calling, stop believing all the nonsense, it will be here either the 7th if you paid for overnight or later, depending upon where you live. Get a life, the Note will be here when they say it will be shipped +, make nothing more out of it.
They usually ship 2 day FedEx. They shipped my SGSIII overnight because they did not get them out on time and I received it on the date promised, June 21, 2012. Not everyone did get them but I suspect they can handle the demand for the Note 2 which will probably not be nearly as great as the SGSIII.
We should begin to receive tracking numbers in the late afternoon of the 6th when FedEx begins picking them up.
nascar24usa said:
All the B.S.and talking to someone at ATT or believing someone posted what some ATT person says, they have no idea, and is is useless. ATT will ship on the 6th as always called for since the pre order opportunity, unless ordering later has created an later date, unknown, haven't looked, don't care........PERIOD. No one is getting on the 2nd, 3rd, or any other darn time. Stop calling, stop believing all the nonsense, it will be here either the 7th if you paid for overnight or later, depending upon where you live. Get a life, the Note will be here when they say it will be shipped +, make nothing more out of it.
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Click to collapse
Totally agree... unless you saw a doctor earlier and was told that you're going to croak before the 9th(hope noboday really is), does getting the Note 2 on the 9th really going to ruin your life?.. lol..
btw, I'm going to be tracking my order and once it's delivered, I'm going home from work to pick it up and stare at it at work while it charges.. :victory: :laugh:
jpinoy said:
Totally agree... unless you saw a doctor earlier and was told that you're going to croak before the 9th(hope noboday really is), does getting the Note 2 on the 9th really going to ruin your life?.. lol..
btw, I'm going to be tracking my order and once it's delivered, I'm going home from work to pick it up and stare at it at work while it charges.. :victory: :laugh:
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Precious!!
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Well to give the update to my original post... I called to talk to someone in premier and I'm not sure who I finally got on the phone, but I asked them to confirm the shipping of the phone so that I would have someone there to sign for it. This person could not confirm nor deny. When My wife's phone was shipped I got an email stating it was shipped and I did not get one for the shipping of the Note 2 for the date I was tols that it would ship on so it is safe to say that it will be shipped as told to everyone else. I just wanted to clear the confusion. I agree with the above posts it will come when it comes. I'm more worried that I won' t have a protection case for it right away as Im waiting for that to arrive as well.
Blessed With A Note
Kingdombuilder said:
Well to give the update to my original post... I called to talk to someone in premier and I'm not sure who I finally got on the phone, but I asked them to confirm the shipping of the phone so that I would have someone there to sign for it. This person could not confirm nor deny. When My wife's phone was shipped I got an email stating it was shipped and I did not get one for the shipping of the Note 2 for the date I was tols that it would ship on so it is safe to say that it will be shipped as told to everyone else. I just wanted to clear the confusion. I agree with the above posts it will come when it comes. I'm more worried that I won' t have a protection case for it right away as Im waiting for that to arrive as well.
Blessed With A Note
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I do not think you need to sign for it. I do not recall that for the SGSIII.
says processing now.
Due to setting our clocks back Sunday morning, they'll be shipping today, right?

HTC1008 Code isn't applying to pre-order total?

Tried this in different browsers. Is anyone else having this same issue?
I didn't see an expiration date on the email I received.
I kind of want to go ahead and pre-order but I am not sure if I called HTC that they would honor the coupon Monday morning.
Edit: Also, I apply HTC1008 code and it refreshes the page, no change to total amount and gives no error message. If I enter another code, say Canada's or Uk's it says invalid promo.
typhoonikan said:
Tried this in different browsers. Is anyone else having this same issue?
I didn't see an expiration date on the email I received.
I kind of want to go ahead and pre-order but I am not sure if I called HTC that they would honor the coupon Monday morning.
Edit: Also, I apply HTC1008 code and it refreshes the page, no change to total amount and gives no error message. If I enter another code, say Canada's or Uk's it says invalid promo.
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Click to collapse
Really not sure why some of you are having issues but it is still active. Just confirmed:
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Behold_this said:
Really not sure why some of you are having issues but it is still active. Just confirmed:
Click to expand...
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I tried Chrome, Firefox, IE...
I tried again on my phone after seeing your screenshots and it still doesn't apply the code. Arg.
I'll have to call them Monday I suppose.
typhoonikan said:
I tried Chrome, Firefox, IE...
I tried again on my phone after seeing your screenshots and it still doesn't apply the code. Arg.
I'll have to call them Monday I suppose.
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Click to collapse
Well you're not alone cuz I have seen other people post the same issue. For some reason though I'm not seeing it. I can even completely clear my cart, add the item back, enter the code and the discount applies. Strange. Are you using VPN? Maybe that's an issue due to how your internet traffic is being routed as these codes are specific to region.
Dang you snooze you lose!
Sent from my SM-G935T using XDA-Developers mobile app
also in UK not applying
Sent from my Nexus 6P using XDA-Developers mobile app
DinarQ8 said:
also in UK not applying
Sent from my Nexus 6P using XDA-Developers mobile app
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Use HTC10 in UK :good:
JochenP said:
Use HTC10 in UK :good:
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Click to collapse
I know the code HTC10 but invalid I think all code for discount expired
Sent from my Nexus 6P using XDA-Developers mobile app
DinarQ8 said:
I know the code HTC10 but invalid I think all code for discount expired
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
I can confirm that in UK it still works.
Htcca1008 in Canada
Sent from my Nexus 5 using XDA-Developers mobile app
My code worked. Just placed my order. Coming from Nexus, the RUU's and update procedures that I have been reading seems like a different world.
I ordered the first day and was able to get the $100 discount and 12 month no interest financing through PayPal Credit. I no longer see the special financing offer on the website -- maybe they discontinued that offer along with the $100 discount.
I tried last night (April 11) on my work computer thru VPN and my smartphone GS6 and the code didn't apply. The screen just refreshed as OP stated. Will try again Monday from home computer.
Sent from my SAMSUNG-SM-G920A using Tapatalk
This thread over at Reddit says it is a temporary problem and they expect the codes to start working again...
https://www.reddit.com/r/htcone/comments/4f1ypm/psa_promo_codes_are_not_working_for_10_preorders/
Willy_P said:
I ordered the first day and was able to get the $100 discount and 12% no interest financing through PayPal Credit. I no longer see the special financing offer on the website -- maybe they discontinued that offer along with the $100 discount.
Click to expand...
Click to collapse
The 12 months no interest financing really isn't available for HTC 10 at this preorder period. Believe me I tried. When I placed my order for the first time, 12 months no interest financing says you should select PayPal Credit option at checkout (options are debit/credit, PayPal Credit and PayPal) but I don't see that option, so I just selected PayPal at checkout, logged in and selected PayPal credit as payment method. Then when I received the confirmation I just got 6 months instead of 12 months. I tried to checkout other HTC products, m9 and re and I was successful in getting to select PayPal Credit option at checkout so before placing the order which I didn't, it's states that financing is 12 months not 6 months. I called HTC support 3x and they told me it's possible that the PayPal Credit option at checkout is only available after the preorder period. And I know that's unacceptable, why would they advertise that it's eligible for 12 months mo interest but can't really get that option when placing the order.
Sent from my HTC One_M8 using Tapatalk
erik07 said:
The 12 months no interest financing really isn't available for HTC 10 at this preorder period. Believe me I tried. When I placed my order for the first time, 12 months no interest financing says you should select PayPal Credit option at checkout (options are debit/credit, PayPal Credit and PayPal) but I don't see that option, so I just selected PayPal at checkout, logged in and selected PayPal credit as payment method. Then when I received the confirmation I just got 6 months instead of 12 months. I tried to checkout other HTC products, m9 and re and I was successful in getting to select PayPal Credit option at checkout so before placing the order which I didn't, it's states that financing is 12 months not 6 months. I called HTC support 3x and they told me it's possible that the PayPal Credit option at checkout is only available after the preorder period. And I know that's unacceptable, why would they advertise that it's eligible for 12 months mo interest but can't really get that option when placing the order.
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
Same thing happened last year and this year. This year I took my complaint to PayPal and pointed them to htc's website. You should probably contact PayPal credit too and lodge a complaint.
Sent from my XT1575 using Tapatalk
dottat said:
Same thing happened last year and this year. This year I took my complaint to PayPal and pointed them to htc's website. You should probably contact PayPal credit too and lodge a complaint.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Ya, same thing happened to me. I'll bring it up to PayPal to see what they say.
Sent from my SM-N920V using Tapatalk
dottat said:
Same thing happened last year and this year. This year I took my complaint to PayPal and pointed them to htc's website. You should probably contact PayPal credit too and lodge a complaint.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
I called PayPal already but they said they only do 6 months promotion in their website. It's up to merchants (like HTC) to kind of modify PayPal's PayPal credit promotion from 6 months to 12 months and it's outside of PayPal's hands. So the PayPal agent said if there isn't any separate PayPal Credit option at checkout in HTC's page, just debit/credit and PayPal, then we're only getting the normal 6 months instead of 12. This problem is definitely on HTC's end. The 3 guys I've talked to in HTC support told me they've already escalated the specific issue to there corporate office and advised me to wait it out, they said they'll email me for some updates about it if it's resolved or not but honestly I'm not waiting for the email anymore. It's just frustrating. I like HTC's products. This is just getting out of hand.
Sent from my HTC One_M8 using Tapatalk
Does anyone know the discount code for Germany? I had a push message on my phone with the discount offer, but when I tapped it, it took me to the browser and that's where it got stuck ... Could be because of my particular browser settings ...
unifex_ said:
Does anyone know the discount code for Germany? I had a push message on my phone with the discount offer, but when I tapped it, it took me to the browser and that's where it got stuck ... Could be because of my particular browser settings ...
Click to expand...
Click to collapse
I think there is no promo code for germany, unfortunately

Verizon BOGO for Note 7?

Any predictions on a BOGO from Verizon. I currently have a preorder for 2 Note 7's in with AT&T who has a BOGO sale going, but I am pretty sure I'm going to switch to Verizon. I see that Verizon had a BOGO on the s7/s7 edge about a week after they started shipping, and not during pre orders. I wonder if they will do the same and have a BOGO in a week or 2? It seems even though Verizon added subs, their profits are down and they just spent a crapload of money on Yahoo, a BOGO deal would be nice to get them some new subs.
It'll probably be a few weeks after since the current promo ends on the 28th I think. Might be a September thing if you're lucky.
Costco is offering up the BOGO on the Note 7 through the 25th or 28th. Not sure how they are and not Verizon, but that appears to be the case.
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It's actually Verizon that is doing the BOGO, I'm not sure why they are so secretive about it. I bought 2 Note 7's from Costco Friday and to get the BOGO you go to a Verizon website to fill in the rebate and upload your contract, and Verizon sends you a visa card with $672. FYI later t hat night I found out BB is giving out $200 gift cards which you can get in addition to the BOGO, and of course you still get the memory card or Fit from Samsung, would have been nice but oh well I'm happy. Costco also gave me 2 $25 cash cards and both activation fees waived, so another $90 in essence. They also gave me 2 backup batteries which I just shrugged off as junk, but when I got home realized they are actually quite decent.
spinedoc said:
It's actually Verizon that is doing the BOGO, I'm not sure why they are so secretive about it. I bought 2 Note 7's from Costco Friday and to get the BOGO you go to a Verizon website to fill in the rebate and upload your contract, and Verizon sends you a visa card with $672. FYI later t hat night I found out BB is giving out $200 gift cards which you can get in addition to the BOGO, and of course you still get the memory card or Fit from Samsung, would have been nice but oh well I'm happy. Costco also gave me 2 $25 cash cards and both activation fees waived, so another $90 in essence. They also gave me 2 backup batteries which I just shrugged off as junk, but when I got home realized they are actually quite decent.
Click to expand...
Click to collapse
any link to this site?
It's Verizons yourwirlessrebate.com
EDIT:. IT'S www.yourdigitalrebatecenter.com
This is what I got after I submitted it for two galaxy note 7
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
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androidbuff123 said:
It's Verizons yourwirlessrebate.com
This is what I got after I submitted it for two galaxy note 7
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Click to expand...
Click to collapse
I cannot find any information on this at all. Is this offer still valid? The best buy deal is gone! But sams club has $150 gift card. If Verizon is still offering bogo then I think it's still worth it.
Anyone else verify this as being how it's done? I don't see a way to check this on Verizons rebate center. It's www.yourwirelessrebatecenter.com
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Yes it is still on. Go to any Costco near you and you'll see the ads for it. It's going on until Aug 28 or so I believe.
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androidbuff123 said:
Yes it is still on. Go to any Costco near you and you'll see the ads for it. It's going on until Aug 28 or so I believe.
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Click to expand...
Click to collapse
I just talked to a Verizon rep. Apparently I was going to wrong website (looking at above comments)....
The correct website is
www.yourdigitalrebatecenter.com
And it's there you can see if you enter GALAXYBOGO that the offer is valid.
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Yep that's the one. Sorry for the confusion
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androidbuff123 said:
Yep that's the one. Sorry for the confusion
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Click to expand...
Click to collapse
No worries! At least we have it available
Just trying to figure out it Sam's Club works for this. They have a $150 gift card for purchasing a Note 7 in store on installment plan thru Verizon.
The rebate website doesn't list Sam's Club however. It lists Costco, best buy, and Verizon works. But Sam's Club is an authorized dealer... The Verizon rep told me it would work, but I'm always skeptical of what they say. Would love to know if anyone purchased at Sam's
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Ok so here is the REALLY messed up part. No one, and I mean no one, from any of the company's, actually know what's going on. I just spoke... Over online chat AND phone, with 3 different reps from Verizon redemption center. Number is 844-408-8471. They told me that indeed Sam's Club IS ELIGIBLE even though it is not listed.
Moreover, 2 Verizon Reps from Verizon Wireless told me that BOGO is not even active, not active FOR ANY store purchase... Including best buy! Verizon Wireless reps twice told me there is NO BOGO. Verizons redemption reps however say not only is it active, but Sam's Club definitely works. Both reps even told me I could call them from in store if someone gave me an issue.
I really like this deal.... My family uses sams club every month for groceries. I have 2 lines I can effectively cancel now, and really make out good on this deal. So I've been calling and talking to people all day. And no one has an absolute answer. Even the guy at sams club (on phone) did not have an actual answer.
Guess I'll make the trek to sams and see what I can figure out in person.
I would love for someone to call the redemption center number for Verizon I listed above. I swear to you I'm not hearing things!
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Talking to Verizon guys is a waste of time. I would suggest calling Sam's club and ask to speak to the mobile division there directly.
Costco for sure has it. I thought it was a Costco exclusive, but i could be wrong.
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androidbuff123 said:
Talking to Verizon guys is a waste of time. I would suggest calling Sam's club and ask to speak to the mobile division there directly.
Costco for sure has it. I thought it was a Costco exclusive, but i could be wrong.
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Click to expand...
Click to collapse
www.yourdigitalrebatecenter.com (which is where you redeem your rebate for BOGO) has terms and conditions listed for the deal. Stores include Costco, Best Buy, and Car Toys. Sams Club is not listed.
However, I called the Verizon redemption center, the number listed on www.yourdigitalrebatecenter.com and twice they told me over the phone that indeed sams club qualifies. Twice over the phone, and at least twice online chat. I also called local Sams club. They had no idea this existed. But my local best buy didn't know either. And I know best buy definitely qualifies. Just frustrated that customer service at Verizon Wireless, Verizon redemptions, sams club, and best buy
... All told me different things.
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ugh just bought one through Verizon online last week. Do they need to be purchased outright or can they be on device payment plan?
zetachi said:
ugh just bought one through Verizon online last week. Do they need to be purchased outright or can they be on device payment plan?
Click to expand...
Click to collapse
The BOGO deal is ONLY available on a device payment plan. I thought the same.. that I would buy one on a device payment plan and then pay it off quickly and then sell it and wait for the VISA card.. but the print out from Costco clearly said that the device HAS to be on payment plan for 8-10 weeks, which is when the Visa card will be sent out.
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zetachi said:
ugh just bought one through Verizon online last week. Do they need to be purchased outright or can they be on device payment plan?
Click to expand...
Click to collapse
What's worse.... According to the redemption center guidelines for the rebate... Purchasing at a Verizon store doesn't qualify for BOGO at all. Whether you purchased at verizonwireless.com or in store.
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mwshows said:
What's worse.... According to the redemption center guidelines for the rebate... Purchasing at a Verizon store doesn't qualify for BOGO at all. Whether you purchased at verizonwireless.com or in store.
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Click to expand...
Click to collapse
Guess its for the best. Just added a line for my daughter who got her brothers iphone 6, he got the new note, i've got my Nexus 6P and the wife is happy with her S5 so another note would have been useless.
I got an S7 and S7 Edge almost 6 months ago via Staples $400 Visa gift cards for each plus Verizon's BOGO offer.
This weekend, I got a Note 7 and another S7 Edge via Best Buy's $200 gift card for each, Fit2 watch for each, plus Verizon's new BOGO offer.
Does anyone know if there is any "clawback" from changing the number from the new lines in DPP? I want to sell the Staples phones once the 6 month period, keep the two new ones BUT change one of their numbers to one of the soon-to-be-cancelled lines. Can I do that?
Hey guys I just wanted to let you know , Verizon has Note 7 for business accounts $299. Just purchased 2
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Received replacement N7 via Fedex, protocol to return old N7?

I received my new N7 Thursday evening to replace my original N7. I have received no instructions to return the old N7, when I finally was able to get VZ to find a way to ship me a replacement N7 I asked about how they wanted me to return the old one. They didn't have an answer and didn't even seem to care if I did or not, the question was breezed over basically. So upon receiving my new N7 I expected some kind of instructions on returning the old one. But there is none - no return box, no return label, no return instructions. I am wondering if VZ is actually going to ask for the old phone back at all? One would think that they would contact me somehow about this. Anyone else experience this same thing? It seems very odd, I cannot think I am the only person this has happened to.
teegunn said:
I received my new N7 Thursday evening to replace my original N7. I have received no instructions to return the old N7, when I finally was able to get VZ to find a way to ship me a replacement N7 I asked about how they wanted me to return the old one. They didn't have an answer and didn't even seem to care if I did or not, the question was breezed over basically. So upon receiving my new N7 I expected some kind of instructions on returning the old one. But there is none - no return box, no return label, no return instructions. I am wondering if VZ is actually going to ask for the old phone back at all? One would think that they would contact me somehow about this. Anyone else experience this same thing? It seems very odd, I cannot think I am the only person this has happened to.
Click to expand...
Click to collapse
I have a friend who work for Verizon who was asking the same thing. He said they are in a quandary because it would be hazardous to ship them back. So far it seems like users need to dispose of their old phones on their own.
That's odd. I can't see a problem in shipping a phone that is turned off. I am not doing anything with mine but keeping it unless they provide instructions and a way to ship it back. Mine has worked flawlessly honestly. Never heats up, excellent battery life, no lags. I guess I keep it unless VZ or Samsung contacts me. Thanks for your feedback it is interesting that a VZ employee like your friend hasn't been told from anyone in VZ what to do. Guess we just keep the phones, I am not complaining.
teegunn said:
That's odd. I can't see a problem in shipping a phone that is turned off. I am not doing anything with mine but keeping it unless they provide instructions and a way to ship it back. Mine has worked flawlessly honestly. Never heats up, excellent battery life, no lags. I guess I keep it unless VZ or Samsung contacts me. Thanks for your feedback it is interesting that a VZ employee like your friend hasn't been told from anyone in VZ what to do. Guess we just keep the phones, I am not complaining.
Click to expand...
Click to collapse
I had my two new safe Note7's delivered to my house on the 22nd. On the 23rd I took my old Note7's back to my local Verizon Corporate store and after a little bit of them scratching their heads on how to accept the 2 original Note7's (since I already had my new phones activated) they did manually accept them and were able to print out receipts for me showing that I brought back both of the unsafe recalled Note7's. FedEx and UPS will not pick up and ship these phones, they refuse to, so they have to be left with Verizon. Verizon is responsible for taking them back and then Samsung is supposedly looking to find a 3rd party shipper to pick up all the recalled units at some point. Also, I only returned both phones and the original boxes with the booklets and that's it. I kept the original chargers, s-pens, tips/tools and the conversion USB to USB-C kits. They took the phones back to check them out and never asked me for any of the accessories. Also I had to keep asking for the two $25 phone credits to my account because they were trying to tell me it was only for accessories like new cases or screen protectors, but I had screen shots of the official text where it specifically stated "$25 credit for accessories or $25 bill credit for the inconvenience" and so my bill is $50 less next month. Pretty happy with everything and both new safe Note7's work flawlessly. Hope you guys are enjoying yours too now.
I had a replacement shipped and was told to return the recalled device to a corporate store. I haven't had a chance to drive over to my nearest location yet.
Thanks for the further comments. I don't have a local corporate VZ store, and I am not driving an over 2 hour round trip just to return the phone. Since they haven't contacted me about returning the phone, and even when I asked the VZ rep on the phone about the protocol about returning the phone the lady had no idea and brushed off the question, I will just keep mine. I am interested if they will allow recalled N7's to keep working on VZ's network longterm. When Samsung originally had their IMEI check tool on their website to find out I your phone was one of those effected with the battery problem, mine came up as being not one of the effected phones. I checked this several times for a bout a week after the recall was announced, then finally after a week of the check tool saying my phone was not one effected, it suddenly said it was effected and needed to be recalled. I think what happened is that they pretty much know which phones had the possible battery defect and mine wasn't one of those, but since they made the decision (possibly forced by the US gov recall process) to recall ALL N7's sold before Sept 15th, any phone IMEI put into the tool would then show it needed to be recalled.
Turn it on and plug a external battery on the charger port...
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So I was told if they don't receive the replacement device they will charge it to your account.
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leyvatron said:
So I was told if they don't receive the replacement device they will charge it to your account.
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Click to expand...
Click to collapse
Who told you that?
And I would dispute that HEAVILY with VZ if they tried to charge for the recalled phone. With absolutely NO instructions on how or where to return (and I asked specifically when on the phone with Verizon) - are we just supposed to guess?
le0.br4zuc4 said:
Turn it on and plug a external battery on the charger port...
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Click to expand...
Click to collapse
I assume you mean to completely drain the internal battery?
teegunn said:
Who told you that?
And I would dispute that HEAVILY with VZ if they tried to charge for the recalled phone. With absolutely NO instructions on how or where to return (and I asked specifically when on the phone with Verizon) - are we just supposed to guess?
Click to expand...
Click to collapse
Verizon corporate. Fedex label means you take the phone to a fedex store.
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leyvatron said:
Verizon corporate. Fedex label means you take the phone to a fedex store.
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Click to expand...
Click to collapse
I don't think there is any set protocol to return the phone. Someone earlier in the thread mentioned that FedEx is refusing to ship the recalled phones - I assume for liability issues in case it "blows up". As I said, I already talked to VZ on the phone about this and they had NO idea about how or if to return. The lady blew off the question rather quickly - just wanted to get me a new N7 sent out. There is no way the customer is supposed to guess on how to return the old N7, that's just a ridiculous assumption. If that is the case and they try to charge me for the old phone I will raise a hell of as stink about it. Give me instructions, box and shipping label and of course I would comply. But since THEY don't even know, how am I supposed to know what the hell to do with the phone.
This entire recall process has been a clustered mess. At least they did finally get me a phone - something I called several times about, spending probably up to 3 hours on the phone over different calls before finally getting to a point where they were able/willing to send me another phone. I think the inconsistent way the recall is being handled will end up with some massive class action lawsuits being filed.
teegunn said:
I don't think there is any set protocol to return the phone. Someone earlier in the thread mentioned that FedEx is refusing to ship the recalled phones - I assume for liability issues in case it "blows up". As I said, I already talked to VZ on the phone about this and they had NO idea about how or if to return. The lady blew off the question rather quickly - just wanted to get me a new N7 sent out. There is no way the customer is supposed to guess on how to return the old N7, that's just a ridiculous assumption. If that is the case and they try to charge me for the old phone I will raise a hell of as stink about it. Give me instructions, box and shipping label and of course I would comply. But since THEY don't even know, how am I supposed to know what the hell to do with the phone.
This entire recall process has been a clustered mess. At least they did finally get me a phone - something I called several times about, spending probably up to 3 hours on the phone over different calls before finally getting to a point where they were able/willing to send me another phone. I think the inconsistent way the recall is being handled will end up with some massive class action lawsuits being filed.
Click to expand...
Click to collapse
The label is fedex and you ship your old phone with it. A powered off phone is not a threat. It seems like your mind is set on keeping it, then keep it.
This has been an extreme mess for me. Verizon wants to replace my note 7 and remove my unlimited data. They say they can't give me a new phone because the computer doesn't allow them to replace without removing my UDP. I'm like WTF! They are as dumb as rocks. I did not accept the exchange, screw them.
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leyvatron said:
The label is fedex and you ship your old phone with it. A powered off phone is not a threat. It seems like your mind is set on keeping it, then keep it.
This has been an extreme mess for me. Verizon wants to replace my note 7 and remove my unlimited data. They say they can't give me a new phone because the computer doesn't allow them to replace without removing my UDP. I'm like WTF! They are as dumb as rocks. I did not accept the exchange, screw them.
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Click to expand...
Click to collapse
What label? I not only did not get a label to return. Should I just throw it in a box and ship to the North Pole hoping Santa will figure it out? And upon actually asking VZ for instructions on how to return, I was told they don't know and quickly (and purposefully IMO) blew off the question. So this is me wanting to keep the phone? No. This is me asking how in the hell VZ and Samsung could have such a clustered process (more like no actual protocol or process) where no one involved actually seems to know how to actually return the phone. I do not have a VZ corporate store anywhere near me, and am not driving 2+ hours to return a recalled phone. They can provide a way for that phone to be returned besides me wasting time, money gas and miles on my vehicle. I already asked them to tell me how, they blew me off. If they want the phone back, they should tell me how to do it, not make things a guessing game.
And did you miss the post from a person with a friend who works for VZ earlier in the thread? The post where the VZ employee said that FedEx refuses to ship the recalled phones? Hey, maybe that isn't actually true, but that is why I am asking for information. I don't know and it doesn't seem anyone else actually knows either how to return this phone if you received it via Fedex, or if we even ARE supposed to return it. If you don't think that is more than odd, I don't know what to tell you.
I just called Verizon and have been through all the same mess you guys trying to finally get my recalled phone and was told they are sending me a shipping label to send it back. All they're going to get is the phone not sending any of the other stuff back they can kiss my A$$
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mopar said:
I just called Verizon and have been through all the same mess you guys trying to finally get my recalled phone and was told they are sending me a shipping label to send it back. All they're going to get is the phone not sending any of the other stuff back they can kiss my A$$
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Click to expand...
Click to collapse
That is the first solid info I have heard about someone getting a shipping label and answer from VZ about how to actually return the phone. Thanks for the input.
We need to get ALL the old ones off the used market
VZW told me to ship the phone to them using their supplied label. It was delivered to them today. I the corp store refused to take it and gave me a fedex label.....
billinaz said:
VZW told me to ship the phone to them using their supplied label. It was delivered to them today.
Click to expand...
Click to collapse
Excellent. Glad to hear they're not leaving these dangerous devices floating around for resale.
Just got this from Verizon
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
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