How do i get my gift? - Verizon Note 7 Questions & Answers

I got the phone but there is nothing that tells me how to get my swag

You have to go to the Samsung promo website and enter the info.
https://promos.samsungpromotions.com/galaxyoffer/en-us/Enter

https://promos.samsungpromotions.com/galaxyoffer/

I got my tracking number already after applying on the promo site.

When did you submit yours?

You can either go to https://promos.samsungpromotions.com/galaxyoffer/Mobile or go into Samsung Pay, click Menu, Promotions, and click the promos you're after. Mine has been approved! Getting ready to ship, I'm freaking excited!

Related

HTC One Promo - get it for $150 on vzw.com

enter the promo FIFTYRMN and get it for $50 off on contract (or off, not sure)
crazyg0od33 said:
enter the promo FIFTYRMN and get it for $50 off on contract (or off, not sure)
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Thanks for this!
I've been so pissed at Verizon for taking so long to offer this phone, that I was contemplating waiting and getting from Amazon or, you know, anywhere else.
But, $50 off on Day 1 and getting to [FINALLY] have it in my hot little hands today??? Too alluring.
Thanks for sharing. --xari.
xari228 said:
Thanks for this!
I've been so pissed at Verizon for taking so long to offer this phone, that I was contemplating waiting and getting from Amazon or, you know, anywhere else.
But, $50 off on Day 1 and getting to [FINALLY] have it in my hot little hands today??? Too alluring.
Thanks for sharing. --xari.
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no problem! I still need to wait till tomorrow
I am in disney on vacation, and I was going to go to a vzw store down the road for in store pickup, but because my billing address is in NJ, they wouldnt let me buy it. I said, screw you vzw, I'll wait a day and pay less. Also, amazon is still $200 unless you make a new line, so it's pretty much all the same. Now all I need to get is the squaretrade warranty for $99 on amazon tomorrow and I'm set!
Has anybody gotten the code to work when paying full retail? I just tried and it didn't apply any discount
How long is the code good for?
The end of August I believe
I wonder if this can be used in store?
Sent from my HTC6435LVW using Tapatalk 4
karn101 said:
I wonder if this can be used in store?
Sent from my HTC6435LVW using Tapatalk 4
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I'm not 100% sure but I'm going to guess no. :-/
The cool thing though is you can do it online, and select to pickup at a Verizon store.
josh995 said:
I'm not 100% sure but I'm going to guess no. :-/
The cool thing though is you can do it online, and select to pickup at a Verizon store.
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I did it last night and selected in-store pick up. Then, I learn of this promo code this morning. I called VZW customer service and they told me I'd have to try to apply the coupon in store.
I asked if I can just cancel the order and I'd redo it but apparently I have to cancel in-store too. Makes no sense to me but I'll find out in 40 mins when the store opens.
karn101 said:
I did it last night and selected in-store pick up. Then, I learn of this promo code this morning. I called VZW customer service and they told me I'd have to try to apply the coupon in store.
I asked if I can just cancel the order and I'd redo it but apparently I have to cancel in-store too. Makes no sense to me but I'll find out in 40 mins when the store opens.
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Could you also ask them if there is any way to get the discount off the retail price of the phone?
eleazar123 said:
Could you also ask them if there is any way to get the discount off the retail price of the phone?
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Will do! I'll report back from the One hopefully!
For $50, I have no problem cancelling in-store and redoing it online and waiting the extra time for everything to process.
the people I was chatting with said no way to do it in store, which is why I have to wait an extra day until I'm home. But definitely let us know!
My local vzw was beyond rude to me on the phone when i called for info on the stock of the phone, I'm trying to get them to waive the upgrade fee or something.
We'll see
crazyg0od33 said:
the people I was chatting with said no way to do it in store, which is why I have to wait an extra day until I'm home. But definitely let us know!
My local vzw was beyond rude to me on the phone when i called for info on the stock of the phone, I'm trying to get them to waive the upgrade fee or something.
We'll see
Click to expand...
Click to collapse
Good luck with that. That fee is a tough one...I've yet to hear of anyone getting it waived.
crazyg0od33 said:
the people I was chatting with said no way to do it in store, which is why I have to wait an extra day until I'm home. But definitely let us know!
My local vzw was beyond rude to me on the phone when i called for info on the stock of the phone, I'm trying to get them to waive the upgrade fee or something.
We'll see
Click to expand...
Click to collapse
Cancelling the order over the phone now with the store since they can't add the promo code. They aren't sure if they can cancel it though; as per VZW's site, the order automatically cancels if you don't pick it up within 4 days. Hoping I don't need to go that route.
Also, no-go on that coupon for full retail at the store.
EDIT: Nope, they can't cancel. Have to wait four days. Time is money, and I'll just eat the $50. An hour of overtime will cover that!
I was able to select instore pickup and use the code.
it Works
I went to my Verizon store and was able to talk them into letting me use the code in the store. Your experience may vary
samstudent said:
I went to my Verizon store and was able to talk them into letting me use the code in the store. Your experience may vary
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I had used the code successfully online and selected in-store pick-up, but when I got there, the code didn't come up in their system!
Fortunately, I had taken a print-out with me (showing the discounted price) and when they asked where I'd found the code, I pulled up this thread in our forum)) to show them, so they were very nice about it and honored it. [Again, YMMV.]
I was polite throughout (which I'm sure helped) and then thanked them several times.
Good luck everyone. She sure is a beauty!
I selected store pick-up and when I went to checkout the system would not let me complete the order. What am I doing wrong?
Mikes30000 said:
I selected store pick-up and when I went to checkout the system would not let me complete the order. What am I doing wrong?
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Same thing happened to me. I don't think those codes work for in store pickup. Had to do the shipping route. Not sure why.
jcardona1 said:
Same thing happened to me. I don't think those codes work for in store pickup. Had to do the shipping route. Not sure why.
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Click to collapse
Hm, I just placed an in store pickup right now and the code worked for me. I live in CA if that has to do with anything?

Samsung Promo?

Has anyone successfully registered for the guaranteed 200 from Samsung at https://samsunggalaxypromotions.com/note4/ ?
No matter how I format the MEID & wifi mac address the site says it's wrong. I finally got frustrated and opted for the mail in method, but that's a pain in the butt.
I had exactly the same experience. Thank you for posting. I was getting myself wound up that my rebate was going to be rejected. Now I'm more confident it's just an error with the rebate site.
I'm going to try tomorrow. Maybe since its still within the pre-order phase?
Sent from my SM-N910P using Tapatalk
UPSGuy said:
Has anyone successfully registered for the guaranteed 200 from Samsung at https://samsunggalaxypromotions.com/note4/ ?
No matter how I format the MEID & wifi mac address the site says it's wrong. I finally got frustrated and opted for the mail in method, but that's a pain in the butt.
Click to expand...
Click to collapse
You get the value of the phone at the store you preordered from.
That info you take to the Samsung site with you and you get 200 minus what you got from store trade in value. In 6 to 8 weeks that is...
xxSTARBUCKSxx said:
You get the value of the phone at the store you preordered from.
That info you take to the Samsung site with you and you get 200 minus what you got from store trade in value. In 6 to 8 weeks that is...
Click to expand...
Click to collapse
I wasn't asking about how the rebate works. I know that part and what I have to upload. Just asking if anyone else is having a problem with the site not accepting the meid & wifi mac address and I'm not alone.
UPSGuy said:
I wasn't asking about how the rebate works. I know that part and what I have to upload. Just asking if anyone else is having a problem with the site not accepting the meid & wifi mac address and I'm not alone.
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didn't accept mine either. I am going to mail in. I preordered the phone on sprints website but I traded in at my local sprint store. I hope the preorder confrimation email i got from sprint will count as my preorder receipt. not quite sure what they want.
My apologies, read it wrong.
so now that we have established that the meid/wifi mac issue happened to more than just one of us.......what paperwork should i sign,date,print name, circle price on if i preordered on the sprint website? Am i to assume the email confirmation from my order w/ the price needs to be printed and mailed in? all i know is my local sprint store only gave me $79 for my Note II so i had better get this samsung rebate. otherwise i would have just sold my phone on ebay.
Any update on the IMEI error. Did samsung fix it yet? i prefer to submit the rebate online because it is faster to receive the rebate than the mail in.
Getting the same problem here too, hopefully they fix it
I got it too and opted for the mail in, what a pain. Tried every variant. It must be them. BTW here is their #8 on the FAQ for the promotion.
8. Why am I getting the message “IMEI/HEX MEID# invalid?”
Check that you have entered each digit of the IMEI or HEX MEID correctly. Please note,
you may also need to remove the ‘0x’ from the “HEX MEID” at the beginning of the
number before entering. If you continue to receive an invalid IMEI/HEX MEID message
and believe you have a valid offer claim, you can mail in you offer claim with the Official
Offer Claim Form at the bottom of the Terms and Conditions.
I preorder mine on bestbuy.com so how should I do this? Wait to receive new one (because of needed IME info from new phone), than take S2 to bestbuy and trade in? Akso S2 is rooted but program says "any working phone"?
not working here either...going to mail it in and take forever.
register mail?
I plan on waiting a few business days for Samsung to get their website fixed. I think that mailing the rebate in now is a little premature. Plus missing two days in the mail really isn't going to make a big deal overall.
Me too.. i'll wait until next week. Hopefully they fix it. lol
not alone
UPSGuy said:
I wasn't asking about how the rebate works. I know that part and what I have to upload. Just asking if anyone else is having a problem with the site not accepting the meid & wifi mac address and I'm not alone.
Click to expand...
Click to collapse
I spent three hours yesterday trying to upload different ways. Sprint wouldnt help and samsung cust service said they couldn't either. After numerous phone calls.
Has ANYONE been successful in submitting their info on that form?
Still same problem . I tried 5 times till i gave up and send it by mail certified with delivery confirmation lol.
Looks like the site is down for "maintenance"...
maybe that means they FINALLY realized theres a problem?
Who wants to take bets on whether the site works or not after their "maintenance" period?
Is it working now?

[Q] How do I get the phone early?

The only reason I decided to upgrade instead of holding off for later phones was the Netflix deal. However, there are only 92,000 submissions for it allowed, and with so many in circulation already, I need it quickly. I got the tracking number (chose overnight shipping, may have been a waste if I can't get it early) and UPS says scheduled for today, but only that the order has been processed. I got a text from T-Mobile saying "For all pre-orders your tracking number will not be visible on UPS.com prior to launch date", although I can already view it. Was I too late to the party? This is what T-Mobile says but if the text was right, I'll just cancel the order and hopefully be able to use my Jump later.
I ordered mine on Sunday and got it delivered yesterday. If UPS.com says it's on its way, it is.
jonathan650 said:
I ordered mine on Sunday and got it delivered yesterday. If UPS.com says it's on its way, it is.
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I'll just hope for the best and assume UPS isn't updating the tracker. T-Mo finally sent a shipped email a couple minutes ago. So much conflicting information. I just want my Edge!
Gatortribe said:
I'll just hope for the best and assume UPS isn't updating the tracker. T-Mo finally sent a shipped email a couple minutes ago. So much conflicting information. I just want my Edge!
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Click to collapse
I was in the same boat. All the info that T-mobile was giving me suggested the phone had already shipped, but no tracking number was given. I went to UPS.com and signed up for MY CHOICE and they gave me all the details for my order, even and approximate delivery time instead of their 8 hour window.

Google store canceled my order

So, I place my order on the 4th for Pixel XL 128g in black using Google financing option. Order was successful, so I thought. Never got a confirmation email or anything. After submitting the page landed on order history with "Canceled" in the header. Login to sysnchrony and all my available credit is gone and there is a pending payment for the amount of the whole order. Fast fw to today, still same pending amount..a rep at google finance tell me that it shows approved and I should contact google store to get shipment info and what not.
Google store has no history of my order and keep insisting I used the wrong email to place the order haha wtf ever. They can't find any damn trace of it. No trace of it in my order history either. So guess I'm not getting the Pixel!!
I went through the same thing....Google finance still says it's pending. Google doesn't show anything.
92slammer said:
I went through the same thing....Google finance still says it's pending. Google doesn't show anything.
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Click to collapse
Were you able to reorder? Even if I ever get to reorder looks like they are out of stock for XL anyways.
Not with Google finance. I went ahead and just put it on my credit card. I tried Google finance again yesterday and it was declined because of the pending charge.
Gotcha. I'm going do the same once the XL is back to stock.
Got email from Google explaining that they had some technical difficulties on some orders, mine being one. Anyways, got $100 off promo code for my reorder when its back in stock.
mrwicked said:
Got email from Google explaining that they had some technical difficulties on some orders, mine being one. Anyways, got $100 off promo code for my reorder when its back in stock.
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same here
What number did you guys call, i originally ordered a 32GB Very Sliver and the payment got blocked due to my banks fraud protection so i unblocked my card with my bank and now it sits at pending.
What number do i call to check they have my order now ?
hutzdani said:
What number did you guys call, i originally ordered a 32GB Very Sliver and the payment got blocked due to my banks fraud protection so i unblocked my card with my bank and now it sits at pending.
What number do i call to check they have my order now ?
Click to expand...
Click to collapse
I used the chat feature on the Google store. The chat agent then scheduled a call back to me from a higher level. When they called, their number didn't even show on phone. I called them back from the help feature chat or call. Don't remember the number off hand though.
Sent from my 2PS64 using Tapatalk
mrwicked said:
I used the chat feature on the Google store. The chat agent then scheduled a call back to me from a higher level. When they called, their number didn't even show on phone. I called them back from the help feature chat or call. Don't remember the number off hand though.
Sent from my 2PS64 using Tapatalk
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Thanks I found it in the end, every things fine with my order seems the pending status is just their HOLD until they pack and ship devices
hutzdani said:
Thanks I found it in the end, every things fine with my order seems the pending status is just their HOLD until they pack and ship devices
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Click to collapse
Well that's good to hear. Hope the XL 128 comes back in stock soon so I can reorder.
Sent from my 2PS64 using Tapatalk
wish they start shipping already only have 5days left to return my iphone 7+ for refund, oh well i guess ill sell it on swappa hopefully ill get all my money back
Can you please post the link to order thanks
fineazbro said:
wish they start shipping already only have 5days left to return my iphone 7+ for refund, oh well i guess ill sell it on swappa hopefully ill get all my money back
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Return it go a few days without a phone.
I was a victim of this as well. I called and was told that if I were to cancel my new XL 128gb pre-order and reorder with the promo code, I would have to wait likely another month before I receive the phone. I decided against it, but the rep was cool and added a ton of notes to my account so when I activate it, ill get some sort of credit towards my Fi account to compensate. He also confirmed that my device would def ship on the 21st.
My order was cancelled and the Google store is saying due to financial issues on my end but, the full amount was removed from my bank account (I purchased using the pay now option using my bank card which I used to purchase the Nexus 6 and 6P) . Google is still trying to tell me that my bank didnt approve the purchase but, you can clearly see the purchase amount has been paid to "Purchase authorization Google Devices" and yet, Im being told a different story from the Google support team. Cant ask for a supervisor bc they just tell you that they can only escalate the issue and have someone get back to me. I definitely want some sort of credit or something given I have been a Google faithful for years and have been on the Fi network for a year now too....
sick_DMP said:
My order was cancelled and the Google store is saying due to financial issues on my end but, the full amount was removed from my bank account (I purchased using the pay now option using my bank card which I used to purchase the Nexus 6 and 6P) . Google is still trying to tell me that my bank didnt approve the purchase but, you can clearly see the purchase amount has been paid to "Purchase authorization Google Devices" and yet, Im being told a different story from the Google support team. Cant ask for a supervisor bc they just tell you that they can only escalate the issue and have someone get back to me. I definitely want some sort of credit or something given I have been a Google faithful for years and have been on the Fi network for a year now too....
Click to expand...
Click to collapse
Same **** happened to me , got my call escalated to tier 2 support , was supposed to be contacted in 24-48 hrs .
Here we are 2 days later and nothing
Good luck
Look at my post for details
Sent from my Nexus 6P using XDA Premium HD app
sitnlow4life said:
Same **** happened to me , got my call escalated to tier 2 support , was supposed to be contacted in 24-48 hrs .
Here we are 2 days later and nothing
Good luck
Look at my post for details
Sent from my Nexus 6P using XDA Premium HD app
Click to expand...
Click to collapse
yeah, i havent had any response at all. And I have sent multiple emails w/screenshots of my acct information showing the purchase of the "Google Devices" in my acct balance history. It even has my monthly payment to project Fi right above that so called "declined purchase" . So they somehow can automatically take payment for my Fi service, send me my Nexus 6P and my Fi sim cards not to mention my Google cardboard etc.... several things have been purchased through the same acct with NO issues, now all the sudden Im having a bunch of problems... be serious Google....

Refuse Delivery vs Return Item

I ordered my white Pixel 2 XL on Nov 14th and recently Google started the holiday promotion when you buy a Pixel 2 you can get a Home Mini and $100 store credit for free. I saw on a couple sites where people that had ordered their phone before the promo were able to call and get the promo deal applied to their order. I emailed Google to ask if I could get the promo and after 3 or 4 days they never answered, so I was going to call them today and ask. Just before I called I got an email saying my phone has shipped. I called anyway and asked if I could get it. They said they could not apply it to my order since it was done before the promo, but they said I could refuse the delivery and then reorder the phone and get the promo. I asked if there was a way to go online and cancel my order now so I could get the process going sooner, and they said no. Well looking at my order, there's a Return Item option and I'm wondering what and how that's intended to work. So if I wait for my phone to get here, say in 3 days, then refuse the delivery and wait another 3 days for the phone to get back to Google, I'm looking at another week before I can order the new phone. Then on top of that, add in the week or so for the new phone to get here. I'm trying to figure out if there's a way to cut down on some of the wait by cancelling the order via the Return Item method. What exactly is Return Item for? Is that for after you actually have the phone in hand? Would using the Return Item cancel the order, allowing me to order the new phone now? I used Google Finance option and there's not enough there to cover two phones while one is in transit back as a return, and I'm guessing I need to wait for the phone to get back to them before they zero out the financing on the original order.
http://www.androidpolice.com/2017/12/01/deal-alert-get-300-off-pixel-2-2-xl-verizon/
refuse the shipment you'll get your refund sooner
Nvm
You have to be able to be there for the delivery....because the deliverer will likely just leave it at the address and leave. Which will be likely an accepted delivery.
Not sure if all phones get shipped by the same delivery company, but mine says OnTrac when I check the tracking. On the tracking page there's a "Contact Us Form" link in the paragraph above the tracking info. Clicking that link, the form has a "Reject an upcoming delivery" option. I filled that out, so hopefully it gives them a heads up and ensures the delivery rejection in case I'm not home. After filling out the form, the confirmation email says someone will look over the request and get back with me. Haven't heard back yet, but hope it works in rejecting the delivery.
Just an FYI I was in a similar situation. Received my phone on Cyber Monday. Called Google and they said is have to order a new one to get the promo, so did. New one arrives tomorrow. Sent the old one back the day it arrived and Google is saying it can take up to 14 days to process the return.
Only thing I can suggest is being able to float the price of both phones until the return is processed.

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