Data issues - One (M9) Q&A, Help & Troubleshooting

So I have a Verizon model M9 using it with a GSM sim. Its a data sim which can roam on both T-Mobile and AT&T.
Here is my issue, T-Mobile is only EDGE in my area, and the phone works perfectly fine on that, but for some strange reason on AT&T HSPA+/3G It will work for a few min and all the sudden stop working even though "H" will still be at the top of the phone like data is there when its went away.
Its not the carrier, or the sim as this exact sim works perfectly fine with my Verizon G4, iPhone 6S, iPhone 5, and so on with no issues.
Any suggestions for those who use this model on another carrier? Or any suggestions what May be causing this?
I've changed my SKU, S-off, root, etc even running stock roms (non verizon roms) , same issue so its not Verizon software causing it. Also tried setting it to WCDMA and other settings and the issue still occurs.
Any ideas would be great! I really like this phone and hate to have to sell it and go find something else or may end up going back to my G2 for my 2nd line. Could Fast Dormancy cause this?
Thanks!

You're going to be handicapped by the physical limitations of the Verizon M9. Check out what bands T-Mobile & AT&T use and see which ones match up with your moel. The bands that the Verizon HTC M9 supports are:
LTE Band 13/4 (700/1700MHz),
CDMA/1xEVDO Rev. A (800/1900 MHz)
EDGE/GSM (850/900/1800/1900)
HSPA/UMTS(850/900/1900/2100)

computerslayer said:
You're going to be handicapped by the physical limitations of the Verizon M9. Check out what bands T-Mobile & AT&T use and see which ones match up with your moel. The bands that the Verizon HTC M9 supports are:
LTE Band 13/4 (700/1700MHz),
CDMA/1xEVDO Rev. A (800/1900 MHz)
EDGE/GSM (850/900/1800/1900)
HSPA/UMTS(850/900/1900/2100)
Click to expand...
Click to collapse
Thanks but it's not a matter of being supported. It supports AT&T 100% 2G and 3G wise. I get HSPA+ just fine without issue its a matter of the phone some how loosing data connection randomly until putting it into airplane mode or rechoosing the network under network selection. But it's fully supported AT&T 3G wise.
Sent from my iPhone using Tapatalk

There is a thread in the forums by stifilz to enable more bands but if that's not the issue than something that worked for me was here

bigp951 said:
There is a thread in the forums by stifilz to enable more bands but if that's not the issue than something that worked for me was here
Click to expand...
Click to collapse
Thanks I might try that. Yeah it's not the matter of the bands is the issue.
What's strange is I'm not having signal issues as signal is perfect it's just the weird loosing data issue while signal is perfectly fine. But worth a shot.
Sent from my iPhone using Tapatalk

Related

[Q] AT&T Tilt2 on T-Mobile no 3G or HSDPA only Edge

Looked everywhere but have only found a few comments mainly regarding the AT&T network.
I have a AT&T branded Tilt-2 with TP2_Core_Cell_Evo_V3.1_(23127) and am on the T-mobile network.
In my area we have HSDPA and 3G, and my HTC 3G Dash shows those connections and runs from 583K up to 898K.
My Tilt2 on the other hand runs between 36K and a max of 156K (usually its under 50K)
I have tried everything and a ton of different radios and nothing seems to help.
I can't believe I am the only one, and I am sure its in the forum but I havent been able to find it and I have been looking for 2 days now. Does ANYONE know if there is a solution to this or am I stuck with a great looking phone and ROM that is slower than my old HTC Universal.
So I am starting this thread with the keywords in the title to help others find the info/help/cab/settings to fix this issue.
Any help would be appreciated..
Charles
Can I assume from the deafening silence that there is no solution and this would be why I couldn't find anything when I was searching all over the forums.
I thought AT&T and T-mobile use different bands for their 3G...haven't met anyone yet that can switch between these two and get the others' 3G service to work on the phone from the other...only Edge.
Yep, 3G are are different bands and AT&T's unique.
Most likely, hardware limit and T-Mobile Touch Pro 2 version is what you wanted.
However, for my Tilt 2, I use AT&T Prepaid Pay-as-you-go and get full 3G service and for $20 get 30 days of 100MB data at full speed. The Pay-as-you-go offers a $3.00 per day for unlimited calls during 24 hour period when you choose plan.
But the settings on the phone even show the 2100MHZ band and other stuff.. thought quad band phones were useable on all GSM networks. I guess that must mean the phones are but not the data portion of the phone.
So it would seem I have a really nice looking phone thats about as functional as a Windows 7 computer with a 56K dialup modem. Great...
Anyone on AT&T and have a T-mobile Touch Pro2 that they would like to swap with me.
when you talk about gsm (gprs/edge/2g), there are 4 bands and pretty much all devices can work on those. when it comes to umts (3g/hspa encap) thats where proprietary bands come in. word wide you will have the 900 and 2100 bands, att uses the 850 and 1900 bands, and tmobile uses 1700. what bands a phone is capable of running on depends on the baseband hardware in the phone. theres no way to change this without basically swapping the phone out for the carrier branded device.
cdma like sprint and verizon is another monster...
cdgoin said:
thought quad band phones were useable on all GSM networks.
Click to expand...
Click to collapse
They do, but working and working optimally are 2 different things. You should always buy a phone to work on the network you use regularly, and be happy it works at all on others when you travel.
Live and learn..
I wonder if anyone out there in the community has a TouchPro2 that they got for use on AT&T and would like to swap..?
Charles
Can't get 3G Either
I'm using an unlocked HTC Touch Pro 2 (Euro Version) on T-Mobile and can only get Edge. The funny hting is that T-mobile is stumped on the issue even though they've seen that I'm using an HTC Touch Pro 2, not the branded T-Mo version. I just started looking into hardware differences tonight and will post whatever I find. I'm glad you started the thread.
T-Mobile HSPA bands
Just confirmed my suspicions.
The branded T-Mobile Touch Pro 2 operates on HSPA/WCDMA on the following bands: 1700/2100 MHz.
The HTC Touch Pro 2 (unbranded) operates on HSPA/WCDMA: 900/2100 MHz.
So, if you want 3G, you need to stick with the T-Mobile branded phone.
Wow...I never thought I'd hear myself saying those words. *sigh* =(
I actually have a t-mobile branded HTC Touch Pro 2 I use on ATT, if you really wanna swap I'm totally down for that. My email is [email protected] shoot me a message and lets work out how to go about this.

[Q] Verizon HTC One AT&T Sim

Hi,
I purchased Verizon HTC One from craigslist it was mentioned that it is pre-unlocked phone. I have used T-Mobile sim and it is working however when I tried AT&T sim in it that didn't work. It shows at top that network is AT&T but I am unable to make or receive calls. I was able to use data on AT&T's edge network ( though my sim is LTE). I know that both T-Mobile and AT&T are GSM networks and this phone is CDMA/GSM. Does anybody else using AT&T sim on Verizon HTC One? Do I have to change some kind of settings??
Regards,
HTC ONE Verison Unlocked
asim99 said:
Hi,
I purchased Verizon HTC One from craigslist it was mentioned that it is pre-unlocked phone. I have used T-Mobile sim and it is working however when I tried AT&T sim in it that didn't work. It shows at top that network is AT&T but I am unable to make or receive calls. I was able to use data on AT&T's edge network ( though my sim is LTE). I know that both T-Mobile and AT&T are GSM networks and this phone is CDMA/GSM. Does anybody else using AT&T sim on Verizon HTC One? Do I have to change some kind of settings??
Regards,
Click to expand...
Click to collapse
Hello,
I have the same Verizon phone and I'm using T-mobile network, but I can't get data started. What APN settings did you use? If
you could please help I would greatly appreciate it.
Thanx,
SiouxV
You will only get edge because Verizon blocked some of the bands that you would need for hspa speeds.
Sent from my HTC6435LVW using Tapatalk
asim99 said:
Hi,
I purchased Verizon HTC One from craigslist it was mentioned that it is pre-unlocked phone. I have used T-Mobile sim and it is working however when I tried AT&T sim in it that didn't work. It shows at top that network is AT&T but I am unable to make or receive calls. I was able to use data on AT&T's edge network ( though my sim is LTE). I know that both T-Mobile and AT&T are GSM networks and this phone is CDMA/GSM. Does anybody else using AT&T sim on Verizon HTC One? Do I have to change some kind of settings??
Regards,
Click to expand...
Click to collapse
You will have to change settings to gsm/umts as att uses. Settings>mobile data> preferred network. Also Google att 3g apn settings and edit son. You won't get lte but I don't see why you shouldn't get 3g.
spokanite said:
You will have to change settings to gsm/umts as att uses. Settings>mobile data> preferred network. Also Google att 3g apn settings and edit son. You won't get lte but I don't see why you shouldn't get 3g.
Click to expand...
Click to collapse
Weird because I have a straight talk att and tmobile SIM card with correct apn's set and I only get edge. I know tmobile reformed my area to the 1900 band too. If I pop those SIM cards in my droid DNA I can pick up HSPA speeds with the same apn settings.
Sent from my HTC6435LVW using Tapatalk
selayan said:
Weird because I have a straight talk att and tmobile SIM card with correct apn's set and I only get edge. I know tmobile reformed my area to the 1900 band too. If I pop those SIM cards in my droid DNA I can pick up HSPA speeds with the same apn settings.
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
That is weird. I would assume if gsm/umts is an option that HTC would have also included the correct bands but nothing surprises me these days.
spokanite said:
That is weird. I would assume if gsm/umts is an option that HTC would have also included the correct bands but nothing surprises me these days.
Click to expand...
Click to collapse
I think it has only the 1900 and 800 band. Not the 850, which you also need for 3g. Or Verizon blocked those bands despite the phone being factory unlocked.
Sent from my HTC6435LVW using Tapatalk
There's an app called "LTE On/Off", not sure if can download from play store, but included with certain Roms. It allows you to pick different bands. You can select HSPCA/GSM etc. Maybe this will help with other networks??
I'm not sure. On android central I have a thread there about the Verizon one. A person there says he tried it on straight talk with an att SIM and got hspa speeds. I tried both an att and tmobile SIM card in my Verizon one and only got edge with both apn settings. And tmobile rolled out the new bands where I live too. At the time my one was not rooted so I didn't have that app.
Sent from my HTC6500LVW using Tapatalk
could you flash a new radio? Seems like that might help.. and if the hardware is the same and you get the bootloader unlocked, root the device, and achieve s-off could you re-flash firmware, radios, hboot and rom could it potentially operate as a modified at&t (or other gsm) htc one? sorry if this is completely wrong I'm not a firmware guy.. I know basics of rom's and installations that's about it just throwing an idea out there...
Not sure, but you could unlock your cid setting it to all 1's and flash a gsm edition Rom or ruu, flash radios too. Not sure weather it would work or not depending on the Verizon model hardware but all that stuff you can do.
Turns out the guy on android central was wrong, he was also getting edge data but didn't know it.
Sent from my HTC6500LVW using Tapatalk 2
Are any of you who are trying to use the phone on AT&T running a custom rom, e.g. Cyanogenmod or Santod's Global Edition?
My one max works on at&t fine once you add the apn settings for at&t.
The Verizon one does not have the same frequiences unlocked that require you to have 3g. The DNA has pretty much similar radio frequiences and gets hspa but the HTC one has those bands locked so you only get edge, even with apn settings.
Sent from my HTC6500LVW using Tapatalk
selayan said:
The Verizon one does not have the same frequiences unlocked that require you to have 3g. The DNA has pretty much similar radio frequiences and gets hspa but the HTC one has those bands locked so you only get edge, even with apn settings.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
DAMN I hate Verizon!!! Except for their unlimited plan that I used about 60gb's on so far this month... ha ha ha ha
shojus said:
DAMN I hate Verizon!!! Except for their unlimited plan that I used about 60gb's on so far this month... ha ha ha ha
Click to expand...
Click to collapse
Great. It's usage like this that was a big contributor toward the unlimited data plans going away. Thanks. This is why we can't have nice things.
Back on topic, I'm curious as well if flashing new radios would do the trick.
They would have to be fully compatible and I'm not sure they would be. Maybe possible but I have not tried. Mainly one reason why they stopped selling the DNA.
Sent from my HTC6500LVW using Tapatalk
So the consensus here is that you cant do any better than Edge service when using AT&T SIM in a VZW HTC One?
See, I just swapped my Note 3 AT&T for this phone, and Id like to be able to use data. I use AT&T prepaid but my Note was always able to pickup HSPA and LTE
Have any of you ever tried doing a factory reset from hboot? That will clear out all of the network settings from verizon, and force the phone to be reprogramed from the sim.
dhaliwal925 said:
Are any of you who are trying to use the phone on AT&T running a custom rom, e.g. Cyanogenmod or Santod's Global Edition?
Click to expand...
Click to collapse
I have, with TikTak Google Plus Edition 2.0, I'm still only getting EDGE data (same as with stock) I have tried using a gsm rom, radio, and RUU. The phone wouldn't start with the different radio flash, the RUU would just boot cycle, and the rom would always fail (status 7, 6, 4).
I have spend about 20 hours on this flashing separate roms, radios and pretty much anything i can find

[Q] Sprint LS980 perfect 3G/LTE phone for China?

Wasn't aware that Sprint had GSM phones.
So is this the perfect inexpensive (<$300) phone for 3G & 4G LTE in China?
From the specs, it appears to have Band I (2100MHz) 3G and Bands 25, 26 & notably 41 (2500MHz) LTE. Can someone confirm that this is indeed a GSM phone with those bands and would thus be the perfect phone to use in China?
ther00kie16 said:
Wasn't aware that Sprint had GSM phones.
So is this the perfect inexpensive (<$300) phone for 3G & 4G LTE in China?
From the specs, it appears to have Band I (2100MHz) 3G and Bands 25, 26 & notably 41 (2500MHz) LTE. Can someone confirm that this is indeed a GSM phone with those bands and would thus be the perfect phone to use in China?
Click to expand...
Click to collapse
Yes, you can use the Sprint G2 with gsm, there is an unlock method on Xda to perm unlock it, or you could flash CloudyG2. I only have 3G in my country and it works perfectly. Not sure if 4G would work, you'd have to check if the bands used on your network are the same as the ones the phone has. *sigh* Bought mine for the same purpose, used for a week then hard bricked it
Kevovaz said:
Yes, you can use the Sprint G2 with gsm, there is an unlock method on Xda to perm unlock it, or you could flash CloudyG2. I only have 3G in my country and it works perfectly. Not sure if 4G would work, you'd have to check if the bands used on your network are the same as the ones the phone has. *sigh* Bought mine for the same purpose, used for a week then hard bricked it
Click to expand...
Click to collapse
Thanks for the response. I'm mostly skeptical because I always thought Sprint was CDMA only and this still appears to be a hybrid device so I'm curious if all the bands listed are indeed GSM based and not CDMA.
ther00kie16 said:
Thanks for the response. I'm mostly skeptical because I always thought Sprint was CDMA only and this still appears to be a hybrid device so I'm curious if all the bands listed are indeed GSM based and not CDMA.
Click to expand...
Click to collapse
GSM and CDMA bands are listed seperately I believe. Most global phones made for US networks have all the bands to support global GSM use, just not US GSM use. I've owned 4 of such carrier locked phones and have had no problems. So in China I think you'll be fine.

Telus M8 on lte band 2 (1900)

Hello. I have just bought a used telus htc m8. I live in Mexico and am on the movistar network. I can not seem to get LTE working. I only get 3G. They seem to only use LTE band 2 (1900), I check if the phone was compatible on that band before buying and it said it was, but now after investigating more I see there are different phones with different frequencies.
A couple questions:
How do I know what frequencies the telus version of the phone can pick up? I can not find any info on that version of phone.
If needed, Is it possible to flash a different radio to the phone, say at&t, which seems to support 1900?
Or am I wrong, and all gsm versions are the same? Which would mean it should pick up 1900 since it is listed in the at&t version. If that is the case what else coould I check? All obvious things have been checked: I am in an lte area, other phones around me have it. My sim is 4g. I have the wcdma lte auto option selected on the phone options, and my phone is completely updated.

Issue connecting to 4G

So a mate has a P2 and can't seem to get it to connect to 4G. The SIM card and network is Vodafone UK.
What I know/have tried:
- SIM in both sim slots will connect to 3.5G (HSDPA) on Vodafone network
- A different SIM (Three UK) did connect to 4G in the SIM slot 1 (did not try SIM slot 2)
- Settings says 4G preferred network is selected
- By typing *#*#4636#*#* into dialer and going to phone info displays LTE is selected as one of the preferred networks
- The same SIM (Vodafone UK one) connects to 4G in his old phone and has done in all his old phones
- APN settings are correct, verified by Vodafone support plus myself looking online
So he talked to Vodafone support again today who said try speed tests in 3 different locations and report back. He has done 1 which is 14mbps down and 3mbps up which is slow for 4G (I get 64mbps down and 24mbps up, different network but shows his is slow and likely not 4G). Similarly we we know the device can connect to 4G from using the Three UK SIM.
My gut instinct is it's a network issue, all device settings seem okay, nothing is screaming out of place. The issue though is that the SIM has connected to 4G in his other devices so confuses me.
So, I'd love your thoughts and inputs on this. Any suggestions welcome that may help! Thanks!
matt4321 said:
So a mate has a P2 and can't seem to get it to connect to 4G. The SIM card and network is Vodafone UK.
What I know/have tried:
- SIM in both sim slots will connect to 3.5G (HSDPA) on Vodafone network
- A different SIM (Three UK) did connect to 4G in the SIM slot 1 (did not try SIM slot 2)
- Settings says 4G preferred network is selected
- By typing *#*#4636#*#* into dialer and going to phone info displays LTE is selected as one of the preferred networks
- The same SIM (Vodafone UK one) connects to 4G in his old phone and has done in all his old phones
- APN settings are correct, verified by Vodafone support plus myself looking online
So he talked to Vodafone support again today who said try speed tests in 3 different locations and report back. He has done 1 which is 14mbps down and 3mbps up which is slow for 4G (I get 64mbps down and 24mbps up, different network but shows his is slow and likely not 4G). Similarly we we know the device can connect to 4G from using the Three UK SIM.
My gut instinct is it's a network issue, all device settings seem okay, nothing is screaming out of place. The issue though is that the SIM has connected to 4G in his other devices so confuses me.
So, I'd love your thoughts and inputs on this. Any suggestions welcome that may help! Thanks!
Click to expand...
Click to collapse
I dont know the device or network specifically But I know that the device has to support the same lte bands that the carrier broadcasts in LTE in that area Just because the carrier broadcasts say 900mhtz in LTE, if the device dont support 900 in lte then it wont get it. I have had cases wher 3g is the same freq as 4g it still wont pick it up If you get what I am saying. May be a issue or not.
to further add he might take one of the old devices and use a signal catching app to see what lte bands are broadcasted in his area then compare to device
Thanks @TheMadScientist, all suggestions welcome still. I'm gunna continue to keep an eye on this, research answers and send him a link to this so he can test anything on the device.
matt4321 said:
Thanks @TheMadScientist, all suggestions welcome still. I'm gunna continue to keep an eye on this, research answers and send him a link to this so he can test anything on the device.
Click to expand...
Click to collapse
We get this issue a lot using sprint phones unlocked international gsm. A lot of carriers seem to not use the same lte bands.
Then naturly verizon devices come gsm unlocked but verizons radios are crap and do not pick anything up half the time. My veriz g5 can get lte next town over cause they use a supported band and no towers near me use it. So i get 3g. And a lot of h h+ i ise lte discovery as the app on mine.
Just hope this isnt his issue as its a harware compatibility .
TheMadScientist said:
We get this issue a lot using sprint phones unlocked international gsm. A lot of carriers seem to not use the same lte bands.
Then naturly verizon devices come gsm unlocked but verizons radios are crap and do not pick anything up half the time. My veriz g5 can get lte next town over cause they use a supported band and no towers near me use it. So i get 3g. And a lot of h h+ i ise lte discovery as the app on mine.
Just hope this isnt his issue as its a harware compatibility .
Click to expand...
Click to collapse
So I checked the network and the device (on GSM arena) and it seems 4G bands are supported. But I'll try that lte discovery app with him soon you mentioned and see what results that yields
@matt4321
http://www.techadvisor.co.uk/how-to...r-phone-is-supported-by-your-network-3597426/
You should check the manuals if there is support for 2600 frequency on phone.
Maybe the phone supports 800/1800(cos 3 is on 1800) and you don't have 800 band in area.
You will have to contact Lenovo and ask them to change baseband or whatever...
or Perhaps get a new phone with support for 2600
Had the same problem using a LG G3. I tried this App to trigger LTE only. Then the Phone connect to the LTE network.
https://play.google.com/store/apps/details?id=com.tapbase.LTEswitcher&hl=de

Categories

Resources