{HTC One E9+Dual Sim} weak Or No Signal Strength After Replacing The Battery - One (E9+) General

Dear Experts:
please help with this problem, i just remove the battery for 2 days and then i put it back,
then i turned the phone one with low signal or some times no signal at all,,,
please Help
what am i missing HERE
NOTE: i did remove the back cover befor for many times with no such problem

Hi,
Can i ask why did you remove the battery?
I need to open my E9+ back cover but i don't know how. Can you tell me how to do that with some picture or video please.
Thanks in advanced.

Reopen and check for Antenna cable. You mist have accidentally unplugged it.

Related

Lose everything when battery is removed.

Hi Guys,
Whenever I remove the battery from my XDA 2S I lose everything and have to set up the OS from scratch.
I have spoken to O2 and they have told me this is normal? But how can this be? It is the most stupid thing I have ever heard.
Please if someone could just tell me if their XDA 2S does this I would be more than grateful!
Thanks in advance.
Jonnycash!
Go to settings/ Power icon and check the status of both the Main Battery and the backup Battery, the first could be at any charge % the backup Battery should be at 100%, this is used to hold the data on the phone for a short duration, sim card swap or battery swap with the machine selected OFF first. If its loosing data then there is something wrong with it, I can remove the Battery on my IIs for 10 mins if need be without a problem - Mike
Yes the Backup Battery is at 100%
It loses everything as soon as I take the battery out, I can put the battery straight back on, start the phone and OS setup begins.
When you say selected "off". Do you mean quickly pushing the power button once.
I have done this and still it loses everything.
Looking forward to your response.
Jonnycash!
All I can sugest are two options
1, Return the phone as it is clearly faulty, demand O2 repair the unit or try for an Exec as a replacement as re-compense, you might get this easily as they are no longer offering the IIs.
2, install something like Sprite back-up and configure the back-up to re-install everthing hardly ideal, and this is not what I would do.
Mike
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
After taking out the battery, try not to push the tab(the one you pull back and the battery pops up) that holds the battery back into place until you re-insert the battery.
Jonnycash said:
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
Click to expand...
Click to collapse
Sounds like a duff backup battery to me ( see pic), changing the mainboard would seem a sledgehammer to crack a nut. I have had this with blueangels after re-assembly, even with the backupstatus at 100%. I leave on a cradle charging overnight then do a hard reset - seems to work for me.
Richard
i have that problem as well before. but maybe this will help you a bit.
because i always do it removing the battery when changing my sim card. how i wish they would put the sim card away from the battery. ( calling the attention of the engineers for future references).
i started on the permanent save check mostly on contacts and appointments (I needed them all the time) (start>settings>system>permanent save). then i usually turn on the flight mode then turn off the pda from the power button.
thats the time i take the battery off and either to swap the sim card of the battery. then it automatically go to soft reset when the battery is back you will notice that after the automatic soft reset, there will be a small window showing appointments and contacts restoring.
i hope this will help.
I've had this, once. I've heard that this is a bug of that little black thingey that holds the battery, because it supposed to switch between backup battery and normal battery. Too bad sometimes it does not do this at all...
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
kdskamal said:
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
Click to expand...
Click to collapse
It happened to me again few days ago, under 2003SE (I had to downgrade for something). One thing i love in WM5 that I don't have to worry about this.
It has happened to me many times as well as I am always changing batteries. As somone mentioned above it seems to be a bug with the battery holder (the little black tab you clisk to hold the battery in.) I just keep my contacts backed up each time I add a new one. as for the applications they can usually waite till I restore them.
need solution..
need a good and working solution for this...........
Re: need solution..
isk2005 said:
need a good and working solution for this...........
Click to expand...
Click to collapse
Eeerrrr. how about ' replace the battery' - they are standard cells...
Richard
Mabey its not clear what seems to be happening here
When you drop the unit and /or when you open the little black clip that holds the battery in place. Somtimes the phone looses all stored information and goes to hard reset. There seems to be 2 bugs in action here.
1) The batterys seem to get into a strange state where they dont work properly. (I have found that putting the battery into the rear slot of the charger reconditions it to fix this problem.)
2) Some units seem to have a bug with the battery latch when you open the latch accidently or somtimes even just when changing the battery intentionaly it seems not to switch to back up battery corectly. My theory is that there is a dead zone in the latch that does not make the correct transfer if it isn't fully engaged in either direction. It is a really poorly devised way to handle battery changes but hey its too late for them to redesign it. I can not say how many ppl have this issue or if it is everyone or just some people but I do know this is the case on mines and many of the forums I've read.
Solutions:
1) Back up your unit whenever you add data to it. you can just do a contact list back up which only takes 1 min for me and my sx66 has over 2k contacts. Do full back up once a week that should cover your apps and data.
2) Keep your battery reconditioned at least once a week use the rear charging slot for the battery. If you only have one battery this is not an option so I suggeest if you are going to keep your sx66 for any length of time buy a spare battery.
3) Recently I have begun using a small peice of duck tape to secure my battery latch. It is a pain in the rear but I have droped my unit once in this configuration and the battery and latch stayed in place.
Additionaly:
To make restores easier you can include some of your favorite applications in your ext roms. Just snoop around in the forums and you will see directions for manipulating ext rom.
Also look into changing the directorys where you store information. IE your mem card and the onboard storage directory seem to never get nuked unless it is done by the user.
Anything short of the above listed or replacing the hardware is not viable, because these are HARDWARE bugs. Version 5 avoids this issue because it does not hard reset your data like all previous versions of ppc. However the hard ware issue is still there it just doesnt effect you. But if you upgrade your rom be carefull because you are trading the bugs you know for the ones you don't know...lol
thanks for advice ........
dont worry richard am shifting to o2 exec
isk

Phone restarts :(

Hey guys
MY phone restarts at least 2 times a day for no reason and when ever it comes back i have to soft restart it again as phone would not get a signal.
any help would be great thanks
ve39 said:
Hey guys
MY phone restarts at least 2 times a day for no reason and when ever it comes back i have to soft restart it again as phone would not get a signal.
any help would be great thanks
Click to expand...
Click to collapse
If it's needing a soft reset after it restarts, that sounds like the battery is loosing it's connection to the phone.
Check the contacts and the battery. Also make sure the contacts are sticking out and making good contact.
Worst case, the battery connector is breaking loose from the mainboard.
Best case, the battery is just not making very good contact to the phone.
and sure to check the condition of your battery.
some substandard/used/aged batteries fluctuates, from 100% to 70% or maybe even lower, that's what i've experienced when i bought my first "Xth" hand BA.. ahaha... i dont know how many times it passed hands.
Cool thanks,
well after having this problem for couple of months I finally took the battery out juggaled it around cleaned the contacts with my finger and not for 3 days already i experience no restarts
Yo There..
ve39 said:
Cool thanks,
well after having this problem for couple of months I finally took the battery out juggaled it around cleaned the contacts with my finger and not for 3 days already i experience no restarts
Click to expand...
Click to collapse
If u tries to take off your battery when your device if on.. then u put it again n press the "power" button.. you will see that the radio is "0"/"Zero"..
which means even your device can boot into the today screen it will not receive any Phone Signal.. then after u do a soft reset the radio will appear again..
which means the "signal loss" or problem is caused by the phone's power lost beacuse of the battery malfunctioning..!!
u done a good joob throwing out your battery.. I've battery problem too, but it's more annoying beacuse it cuse my device reset too.. this is realt bad!!
Try tightening up the screws
Try tightening up the screws behind the battery. I had same problem and now its fixed.

Careful: Battery door is part of mobile antenna

Just discovered that the inc2 will not connect to a tower if the battery door is open. i had taken it out to do a hard reboot and thought i had a bad rom flash but got the network connectivity back as soon as i put the door back on. everybody please keep this in mind! this was not the case with the inc 1 so it took me a while to figure this out.
Helpful, thanks for the heads up!
of course yes , i have mention it when gone to HTC here because bad network signal , they answer me that battery door rules is to amplify the signal .

{Xperia play} sim and battery issues I NEED HELP

Hello every one, i'm new to this forums and this
is my first post so if i'm doing something wrong
please excuse me.
Lately i bought a Xperia Play from ebay but it
has some problems..
when i turn it on it drains the full battery in less
than 15 mins and become very warm without
playing any game or doing anything, also my SIM
card is not working i tried 3 difirent operatos
but i always get this message "Your sim card
does not allow a connection to this network".
so im wondering if anyone experienced this
problems before and is there anything i can do
to fix this myself
I have the SAME problem and after looking in the internet for 2 months this is what i came up with:
This is caused by placing the battery is wrong side (- with +).
TriQuint TQM7M5013 is the damaged piece and should be replaced.
However i just ordered a new TriQuint TQM7M5013 and its on its way, once i replace it I'll report if it fixes the problem.
TriQuint TQM7M5013 picture in attachment (by addictivesundew)
oh and the metal cover is a heatsink and can be removed with a hot air soldering station without ripping it like in that pic
UPDATE: Remplaced the TriQuint TQM7M5013 and phone working fine now
wazzup bro
look from where did you order it and how much???
is there a shop in rabat ??
no i didnt find it in rabat, i bought it from hong kong they didnt want to sell to me in the first time because they sell only big quantities.
by the way i sent you a pm.
Hello all I too have an xperia r800i play with the same problem or better the battery under the battery becomes very hot in a few minutes, and drain the battery quickly. Moreover, even when you plug in the charger not charging? only shows the loading icon but then not charged and only the LED flashing red?
how can I do to fix?
thanks
xperia play battery issue
hello all i have an xperia play R800i and recently i have to switch off the device for charging, after that i can switch on and the system recognize it
when my phone is fully charged if i disconnect it suddenly reboots and after that works ok. but the battery only last a day. if i try to connect to pc happens exactly the same.
i need some guidance beacuse i dont know what to do, (i tried a factory reset but still the same)
i will appreciate your help.

WiFi Signal Problem

Yesterday i replaced battery in amazon fire phone bought from amazon USA. after replacing and charging wifi signal disappeared. when placed fire phone on the modem it start picking up wifi signal. Can anyone tell me what i did wrong.. I am assured that i didnt touch any part of the cell phone inside.just smoothly removed battery and closed cover.Anyone give me suggestion...
Thanks in advance
You might have loosened the antenna connectors when replacing the battery. They mentioned that in the following link.
https://www.ifixit.com/Teardown/Amazon+Fire+Phone+Teardown/27458
Helpful website. but I couldn't find where is the antenna which I loosened it...need disparate help..
Same Issue Please Help!
I replaced the battery, and just after, discovered the phone would only pick up 5GHz WiFi bands when it was extremely close to their sources.
I followed that link, opened up the phone, checked those connections(which turned out to be perfectly fine) and broke something else...a pin right above the WiFi connection and just below the big camera. The one that came off was in the middle.
What do these pins do, and how do I fix them? Also, what is wrong with my WiFi antenna?!?
Pictures:
imgur.com/a/TZNZCl6

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