Nexus 5X USB Device Not Working Please Help - Nexus 5X Q&A, Help & Troubleshooting

Hello, whenever I plug in my Nexus 5X to my computer, it says that the USB device is not working properly. When I check my installed USB drivers it shows:
USB Device Not Recognized (Device Descriptor Request Failed)
Can someone help me? I would like to do USB Debugging

rpalmon said:
Hello, whenever I plug in my Nexus 5X to my computer, it says that the USB device is not working properly. When I check my installed USB drivers it shows:
USB Device Not Recognized (Device Descriptor Request Failed)
Can someone help me? I would like to do USB Debugging
Click to expand...
Click to collapse
If you are on win10 the builtin drivers and drivers you ask win10 to download are all you need. If you are on older platform like winxp or vista, try these:
http://forum.xda-developers.com/nexus-5x/general/psa-fix-adb-doesnt-winxp-t3403955

sfhub said:
If you are on win10 the builtin drivers and drivers you ask win10 to download are all you need. If you are on older platform like winxp or vista, try these:
http://forum.xda-developers.com/nexus-5x/general/psa-fix-adb-doesnt-winxp-t3403955
Click to expand...
Click to collapse
It was working before but now it says USB Device Not Recognized (Device Descriptor Request Failed) when I check the installed USB Drivers.

rpalmon said:
It was working before but now it says USB Device Not Recognized (Device Descriptor Request Failed) when I check the installed USB Drivers.
Click to expand...
Click to collapse
Try different cable and/or different port.

rpalmon said:
It was working before but now it says USB Device Not Recognized (Device Descriptor Request Failed) when I check the installed USB Drivers.
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Click to collapse
Is there a driver that I could install to fix it?

rpalmon said:
Is there a driver that I could install to fix it?
Click to expand...
Click to collapse
The error you listed doesn't sound like a software problem. It sounds like there is a USB communication issue.
Even with no drivers installed, your PC should be able to get the USB device descriptor, otherwise it couldn't figure out which driver to use.

sfhub said:
The error you listed doesn't sound like a software problem. It sounds like there is a USB communication issue.
Even with no drivers installed, your PC should be able to get the USB device descriptor, otherwise it couldn't figure out which driver to use.
Click to expand...
Click to collapse
The thing is that I have other Android devices and when I plug them in USB debugging works fine. I think that it has to do with the Android N update because ever since I updated it never worked.

rpalmon said:
The thing is that I have other Android devices and when I plug them in USB debugging works fine. I think that it has to do with the Android N update because ever since I updated it never worked.
Click to expand...
Click to collapse
It's possible or it could be coincidental. My Android N update didn't affect my USB operations or USB ID at all though.
It could also be something went bad with your USB port on the phone.
See if there is any lint inside the port using bright pencil flashlight.
Also try different USB A to C cable if that is what you are using, sometimes cables go bad.

sfhub said:
It's possible or it could be coincidental. My Android N update didn't affect my USB operations or USB ID at all though.
It could also be something went bad with your USB port on the phone.
See if there is any lint inside the port using bright pencil flashlight.
Also try different USB A to C cable if that is what you are using, sometimes cables go bad.
Click to expand...
Click to collapse
what do you mean by lint?

sfhub said:
It's possible or it could be coincidental. My Android N update didn't affect my USB operations or USB ID at all though.
It could also be something went bad with your USB port on the phone.
See if there is any lint inside the port using bright pencil flashlight.
Also try different USB A to C cable if that is what you are using, sometimes cables go bad.
Click to expand...
Click to collapse
I also tried factory resetting the phone and that didn't work.

rpalmon said:
what do you mean by lint?
Click to expand...
Click to collapse
Lint/dust. Sometimes it gets into the port and interferes with the connections.
Airblow sometimes helps.
Just a shot in the dark.

Related

PC not detecting ZENFONE 2.

Just at the title says. Yes i have tried different ports and cords. All drivers are up to date. All cables and ports work as they all work with my nexus 7. What am I missing?!?!
ShadeXVII said:
Just at the title says. Yes i have tried different ports and cords. All drivers are up to date. All cables and ports work as they all work with my nexus 7. What am I missing?!?!
Click to expand...
Click to collapse
Enabled USB debugging?
Thought that may have been the issue... Enabled USB debugging still same issue.
Edit: If i change it to PTP i can see it as phone on the PC but can't view it MTP.
Try reinstalling drivers and reboot computer
ShadeXVII said:
Thought that may have been the issue... Enabled USB debugging still same issue.
Edit: If i change it to PTP i can see it as phone on the PC but can't view it MTP.
Click to expand...
Click to collapse
I think some drivers have to be installed for viewing in MTP..
I have provided a zip file of Asus Android USB drivers... There is a folder named MTP... I think you have to install those drivers.. These drivers are compatible with XP,VISTA, 7..
Please confirm the working of MPT/Drivers if successful
I have the same issue.
Windows 7 only recognises the ZF2 once out of around 10 connection attempts.
I found that deleting the USB common drivers and re-booting Windows works for one new connection, but after that the problem returns. I think the drivers that are automatically downloaded are not very reliable / stable.
I find that if I keep unplugging / re-plugging the cable, it will eventually recognise it.
It's a bit of a pain to be honest and it doesn't matter how many different cables or different USB ports I try it makes no difference.
I just spent 20 minutes with this issue ... until I realized I was using my HTC USB cable. I decided to follow the most common suggestion and plugged in the ORIGINAL ASUS cable that came with the ZF2. Worked flawlessly.
Hope you have the same luck!
Ended up being something wrong with a quick charge driver on my mother board with this. Ended up reflashing BIOS and removing that and it fixed my issue. Talked to other people as well and a lot are reporting they have to use the cable it came with as well.
ShadeXVII said:
Ended up being something wrong with a quick charge driver on my mother board with this. Ended up reflashing BIOS and removing that and it fixed my issue. Talked to other people as well and a lot are reporting they have to use the cable it came with as well.
Click to expand...
Click to collapse
That's great to hear!
I also have an Asus board, but good thing I did not install the Quick charger drivers! I would never guess that as the culprit!
lordpipa said:
Try reinstalling drivers and reboot computer
Click to expand...
Click to collapse
Please. tell me how to install Asus UDB Drivers from the Zip File on Windows 7
Did you had to reflash with adb sideload? or just going to the recovery mode and selecting hard reset?

Can not get computer to recognize watch

Someone with more knowledge please help me.
I can not, for the life of me, get my computer to recognize my watch.
I've tried everything, I've tried installing the driver package another user posted.
I've enable usb debugging in dev settings.
I have adb working correctly but when I type adb devices it's blank.
The only glimmer of hope is I successfully connected my watch via bluetooth debugging and got a debugging dialog on my watch.
I've tried on two computers as well
I really need a detailed guide on how to get my computer to recognize this damn thing
Thanks - A very frustrated novice
Me too. Exact same situation. It was like i read my problem. Also i manage to unlock the device in fastboot mode. Adb in that mode is comunicating with the watch. Please help us. I dont know what to do anymore.
Sent from my SM-N910F using Tapatalk
The watch has no driver compatible with w8. I try pdanet and nO result. Please advice?
Sent from my SM-N910F using Tapatalk
Just managed to get my watch into fastboot mode but I still can't connect or recognize device in adb
Are you trying to connect while the watch is unlocked (screen on, not in ambient mode or off)?
brizey said:
Are you trying to connect while the watch is unlocked (screen on, not in ambient mode or off)?
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Click to collapse
No. The watch is awake
NxWorries said:
No. The watch is awake
Click to expand...
Click to collapse
Does your PC react at all when you plug in the USB cable? (Sorry if this is too basic.) Just wondering if its a bad charging cable.
brizey said:
Does your PC react at all when you plug in the USB cable? (Sorry if this is too basic.) Just wondering if its a bad charging cable.
Click to expand...
Click to collapse
Yes, my pc makes a noise and in my device manager the watch is identified as a Marshall London device. I think that's due to one of the many drivers I attempted to install. Thanks for your help by the way
NxWorries said:
Yes, my pc makes a noise and in my device manager the watch is identified as a Marshall London device. I think that's due to one of the many drivers I attempted to install. Thanks for your help by the way
Click to expand...
Click to collapse
Nevermind. It's identified as HUAWEI watch under the other devices section. I can't find a compatible driver
https://drive.google.com/open?id=0B6OEA3csBCnQU2dZSXVMTm9STDA
NxWorries said:
Nevermind. It's identified as HUAWEI watch under the other devices section. I can't find a compatible driver
https://drive.google.com/open?id=0B6OEA3csBCnQU2dZSXVMTm9STDA
Click to expand...
Click to collapse
Download PDANet ADB Drivers: http://www.topnotchtablets.com/installADBdriver
connect to computer. (Using the magnetic USB charging cable)
I manage to install manualy usb driver from sdk directory. You have to update driver with those drivers.
https://youtu.be/RDA8PpPSFuk
https://youtu.be/FZu4GDf963M
Sent from my SM-N910F using Tapatalk
The watch was only recognize the first time.
On my case the phone are not recognized and the error message indicate:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
I must say that i´ve also that problem on pc and notebook running windows 10. usb port plugged in an nothing happen, no device recognition or something else. tried different usb ports, different machines, nothing...
Any ideas?
I have some problem how to solve??Any one have solve?
Thx
I've posted this many times in the various Huawei forums and it has worked for everyone so far.
First, remove all other drivers using USBDeview.
http://www.nirsoft.net/utils/usb_devices_view.html
Then use this tutorial to manually install the Google USB driver.
http://visualgdb.com/KB/usbdebug-manual/
Good luck!
edit - here is a fool proof method.
https://forum.xda-developers.com/an.../live-iso-adb-fastboot-driver-issues-t3526755
SirRobin78 said:
I must say that i´ve also that problem on pc and notebook running windows 10. usb port plugged in an nothing happen, no device recognition or something else. tried different usb ports, different machines, nothing...
Any ideas?
Click to expand...
Click to collapse
I know it's been a long time but were you able to find a solution ? I'm having the exact same problem.

Help! USB device not recognized

Since marshwallow update i can't connect with my lg g4 to windows pc. It's not the usb cable, or my pc, i've tryed with another phone and it works just fine. Any sugestion or should i return my phone to waranty?:crying:
AndreiMel said:
Since marshwallow update i can't connect with my lg g4 to windows pc. It's not the usb cable, or my pc, i've tryed with another phone and it works just fine. Any sugestion or should i return my phone to waranty?:crying:
Click to expand...
Click to collapse
Hello,
Since update on windows 10 and MM i've got some trouble too. You have to install lg usb driver from the lg phone and tell windows to stop auto install mtp drivers. Windows is always trying to install an old driver over the lg one and that's the problem.
You can also try to switch from regular usb to usb debigging in dev options several times.
nope, it still doesn't work. when i plug my old samsung galaxy s2 it just works like a charm. also i reinstaled usb driver with no fix. i'm not sure if it's hardware fault or software fault
AndreiMel said:
nope, it still doesn't work. when i plug my old samsung galaxy s2 it just works like a charm. also i reinstaled usb driver with no fix. i'm not sure if it's hardware fault or software fault
Click to expand...
Click to collapse
Does it charge at least ?
Zenouzenou said:
Does it charge at least ?
Click to expand...
Click to collapse
yes, the phone is charging
AndreiMel said:
yes, the phone is charging
Click to expand...
Click to collapse
Mine was the same. And when you swipe down notification for usb connexion cant you choose mtp ?
Try to uninstall the samsung USB driver or the drive which is affected yo your g4.
Zenouzenou said:
Mine was the same. And when you swipe down notification for usb connexion cant you choose mtp ?
Try to uninstall the samsung USB driver or the drive which is affected yo your g4.
Click to expand...
Click to collapse
it doesn't appear option to select MTP . also i've tryied to connect a usb flash disk and it doesn't read it via OTG cable. I think it's a hardware fault
AndreiMel said:
it doesn't appear option to select MTP . also i've tryied to connect a usb flash disk and it doesn't read it via OTG cable. I think it's a hardware fault
Click to expand...
Click to collapse
Looks like I have the same problem. Started off with Android Auto not detecting it, but it looks like the PC can't either, nor does it pick up an external USB DAC via the OTG cable :/
Did you have any success at all? Sounds like a hardware failure though :/
Sorry I just realised this thread was back in 2016 not 2017!
have same problem here, windows 10 x64, will try in other pc and see what happens.

Cannot get ze551 to detect in Windows, tried everything

Friends,
I've searched through all the threads here and on zentalk but still no good.
I have a ze551 with Superzen, phone works fine however I cannot get it to detect in Windows.
Nothing shows up in device manager, I've tried USB Debugging, MTP and PTP. I've tried 3 different computers (2 x W10 and 1 x W7) and still no good.
The only detection I manage to get is a split second of MOOREFIELD showing up when powering the phone on.
I want to flash MM but cannot adb sideload due to this USB detection issue, any ideas?
What drivers did you install? When I first connected the phone to a pc I installed the Asus drivers but nothing worked. Everything began to work after installing the Intel drivers
h0mbre_au said:
Friends,
I've searched through all the threads here and on zentalk but still no good.
I have a ze551 with Superzen, phone works fine however I cannot get it to detect in Windows.
Nothing shows up in device manager, I've tried USB Debugging, MTP and PTP. I've tried 3 different computers (2 x W10 and 1 x W7) and still no good.
The only detection I manage to get is a split second of MOOREFIELD showing up when powering the phone on.
I want to flash MM but cannot adb sideload due to this USB detection issue, any ideas?
Click to expand...
Click to collapse
try to revoke all usb debugging authorizations from developer options. then disable usb debugging and disable developer option and enable again. now enable usb debugging again. now connect to computer. now run command "adb devices" and authorize from phone.if u still have issue try changing usb cable.
I've tried the Intel drivers., the problem is the phone doesn't even get detected by windows, there's nothing showing up in device manager.
I do however get charging from USB.
I've tried USB 2.0 and 3.0 ports in 3 different computers, no detection.
It used to work fine, now it has just stopped working. Maybe the USB chip is fried or something.
h0mbre_au said:
I've tried the Intel drivers., the problem is the phone doesn't even get detected by windows, there's nothing showing up in device manager.
I do however get charging from USB.
I've tried USB 2.0 and 3.0 ports in 3 different computers, no detection.
It used to work fine, now it has just stopped working. Maybe the USB chip is fried or something.
Click to expand...
Click to collapse
may or may not. may be usb cable broke down data wire, may be connector issue. have you tried above said tips?
Hey,
I got the same problem, and the quick charging takes 7 hours or so, but I should mention previously that in my case the USB port was damaged, so I changed the whole dock. After change tried all other cables including the Asus official cable, still no joy. It looks like some updates made a big fuss in the phone or ... the motherboard is burnt? I tried on different computers with and without Android Intel USB drivers installed, but the problem is the computer cannot see the phone - I'm getting the message that the phone is not sending its designator. I have not rooted my zennfone, but when I try adb to see if the phone is mounted it's not. I was planing to root it now, but it looks like I cannot do anything. I'm affraid that there is something wrong with the hardware. I did started also SMMI test and it loops testing bluetooth, so definitely there is something wrong, but yet I have not figured out.
sukhwant717 said:
try to revoke all usb debugging authorizations from developer options. then disable usb debugging and disable developer option and enable again. now enable usb debugging again. now connect to computer. now run command "adb devices" and authorize from phone.if u still have issue try changing usb cable.
Click to expand...
Click to collapse
Hey mate, thanks for the tip.
I tried this and it did not work.
Still only getting MOOREFIELD if I hold volume down+power but no other detection what so ever
h0mbre_au said:
Hey mate, thanks for the tip.
I tried this and it did not work.
Still only getting MOOREFIELD if I hold volume down+power but no other detection what so ever
Click to expand...
Click to collapse
did you installed intel isoc driver??? if so uninstall it and install intel android usb driver
sukhwant717 said:
try to revoke all usb debugging authorizations from developer options. then disable usb debugging and disable developer option and enable again. now enable usb debugging again. now connect to computer. now run command "adb devices" and authorize from phone.if u still have issue try changing usb cable.
Click to expand...
Click to collapse
sukhwant717 said:
did you installed intel isoc driver??? if so uninstall it and install intel android usb driver
Click to expand...
Click to collapse
I have tried all drivers, the phone was working fine on my windows install and suddenly stopped.
I believe this is not a driver issue, it is hardware issue with the port or with the rom (superzen).
I will try to flash other rom as I have custom recovery and see if it fixes otherwise the port is busted.

Usb drive/otg cable not detecting need help

Hello,my tab sm t705 not detecting usb otg cable,and usb drive when connecting to pc,its only showing charging but no prompt for mtp like it usually did,how to solved?
this happen after my otg drive often auto connect/disconnect a few times, thinking the cable broken,already buy a new one but still not detect.
My usb debugging is already tick,mtp+adb is already tick.
Tried factory reset but still not detect.
Already try googling but no result
Is this software or hardware problem?
BTw im using iron man rom & kernel.
cinmil said:
Hello,my tab sm t705 not detecting usb otg cable,and usb drive when connecting to pc,its only showing charging but no prompt for mtp like it usually did,how to solved?
this happen after my otg drive often auto connect/disconnect a few times, thinking the cable broken,already buy a new one but still not detect.
My usb debugging is already tick,mtp+adb is already tick.
Tried factory reset but still not detect.
Already try googling but no result
Is this software or hardware problem?
BTw im using iron man rom & kernel.
Click to expand...
Click to collapse
Check your win drivers in device manager. Ensure the Mtp driver is active.
Already check.not pc problem.and already installed samsung usb driver
cinmil said:
Already check.not pc problem.and already installed samsung usb driver
Click to expand...
Click to collapse
Fair do's but does it detect the device in device manager as an MTP device when connected?
Nothing detected on my pc except for mouse usb.no connection sound,nothing happen when the usb plug in,except my phone showing charging
cinmil said:
Nothing detected on my pc except for mouse usb.no connection sound,nothing happen when the usb plug in,except my phone showing charging
Click to expand...
Click to collapse
Have you tried just a normal USB cable to see if mtp works?
What u mean by that ?sorry a little noob about this.
But i have try connecting other phone.and its work perfectly fine.its detect as portable media..dont know what the problem with my tab.also i have try ant+ tester app.and its showing ant support built in firmware no service?is it normal?can anyone who have t705 try it?
cinmil said:
What u mean by that ?sorry a little noob about this.
But i have try connecting other phone.and its work perfectly fine.its detect as portable media..dont know what the problem with my tab.also i have try ant+ tester app.and its showing ant support built in firmware no service?is it normal?can anyone who have t705 try it?
Click to expand...
Click to collapse
For MTP you just need a normal USB cable not OTG.
This is result when using ant tester
ashyx said:
For MTP you just need a normal USB cable not OTG.
Click to expand...
Click to collapse
Ok understand wht u mean now,already done doing that.that wht i want to tell,showing nothing detect on my laptop eventough usb cable is already plug in.already check on device manager>root hub properties.and check what usb is connecting and only show the mouse usb.phone cable not detect on any usb root hub.
Solved
After a few days thinking of solution then i try to go download mode and plug the usb cable to pc and voila.usb updte installer pop up means its detecting now.and i cncel the updte and go to normal mode and its also detecting.mayb some software failure that its happen.btw i just uninstalled and installed new driver and let it updte after it detect the usb.problem solved.nearly changing new micro usb port?
cinmil said:
After a few days thinking of solution then i try to go download mode and plug the usb cable to pc and voila.usb updte installer pop up means its detecting now.and i cncel the updte and go to normal mode and its also detecting.mayb some software failure that its happen.btw i just uninstalled and installed new driver and let it updte after it detect the usb.problem solved.nearly changing new micro usb port?
Click to expand...
Click to collapse
Bro can you explain how did you solve the issue
sai143420 said:
Bro can you explain how did you solve the issue
Click to expand...
Click to collapse
Sorry bro.this post been too long.but from i remmember i donwload some app for pc.and enter my phone to download mode.maybe the app is official for samsung download mode.
What do you mean by download mode
---------- Post added at 03:18 AM ---------- Previous post was at 03:18 AM ----------
cinmil said:
Sorry bro.this post been too long.but from i remmember i donwload some app for pc.and enter my phone to download mode.maybe the app is official for samsung download mode.
Click to expand...
Click to collapse
What's that app name

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