Phone freezes/crashes randomly - G4 Q&A, Help & Troubleshooting

I've had my G4 for a few months now, never had any problems until recently. The phone just freezes, sometimes just a 'normal' freeze, sometimes half of the screen turns to black/noise. Occassionaly it reboots on its own, but most of the time the power button doesn't respond and I have to take out the battery.
The freeze occurs at any given point, typing a text, being on FB, playing a game, ..
Last sunday I did a factory reset and everything worked perfectly fine until today..haven't installed any new apps or anything..
I hope someone can help me.
Cheers.

Now it's just freezing/restarting every two minutes or so..

runittwiice said:
Now it's just freezing/restarting every two minutes or so..
Click to expand...
Click to collapse
maybe its abou to get the infamous bootloop.. need to send it to LG to fix.

Mine did that and went into the bootloop a couple of hours later. It now is at a LG partner for repair. Better safe all data you need right now, just to be safe.

Related

Artemis crashes - battery problem?

Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
bobybravo said:
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
Click to expand...
Click to collapse
Thx, I'll try that. However, even when the sd card is removed the crashes occur.
Just had another crash....connected via usb to my pc: after 5 secs screen faded to black. I had to soft reset. After that some 'invisible window' was blocking the start menu. Closed it (via the close button top right) and got the start menu again. Re-connected to usb and is ok until now....
I also see 173mA of drain.
I had the same problem.............and i change back to the original swedish wm6 rom and it was better for a couple of days, then got worse started to freze fade out until one day it "died" now i can only get into bootloader but cant boot any roms not the original swedish rom (wm6) or any other rom, in boot loader it only says IPL 3.13.0001 SPL 3.13.0001 no gsm or other stuff but when conected to USB it says usb, I tried the SD flash to but no good so my sugestion it that u see to that ur device is "open spl" if it take the same route that mine did.
(i change to a brand new battery when the problem where starting but taht didnt help.....)
I guess now as i understand it my only hope is to find the original shiped rom wm 5 swedish rom?! and try if that will flash onto my device.
i hope u dont get the same problem as me.
Only problems, no solutions...
Mine (p3300; Black&Blue v5) got a new Battery, new SD-Card. Did´nt help. I removed the SD, removed SIM, loaded the battery, then turned it on again and from now on it´s sometimes booting, sometimes not. If it´s booted up (after long time lying with removed battery) it doesn´t live long enough to flash it with another (old) rom.
Now it´s lying next to me, with all this expensive accesoires, doesn´t talk to me and say what the problem is. My Provider called me and asked if I want a new one.
Again HTC? I love the functions of WM...
I have the same problem with my Dopod M700 (Love)
But mine doesn't freeze it just auto soft reset itself... i don't know whats going on... somebody please help.
Changing to different ROM doesn't solve the problems... put back the original factory ROM also doesn't help.
Here still the same problem.
I've upgraded the radio to 03.21.90: now WIFI isn't working anymore and the phone still 'crashes'. I'll change it to 03.18.90 and see what happens.
I've emptied the battery several times (until bootloader switches off) and recharged with the original AC adapter. Did a hard reset on battery 100%: problem remains.
There are several threads with the same problem. I didn't find an answer, exept maybe to replace the motherboard.
I really wonder if there's anyone who knows what is causing the problem.
It could be the graphics card (screen fading) or the battery/charge chip...no idea.
I've also noticed that when a crash occurs, it often takes some time until it boots again, as if the Artemis needs to 'cool down'.
System Crash
PeteNewt said:
Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
Click to expand...
Click to collapse
I'm having exactly the same problem which happened after I upgrade from Artemis love 32 to 33.
I have tried everything mentioned here, changed th Rom 5 times, went back to the Ship Rom, but the system keep on crashing.This is the second time this is happening to my Artemis. The solution at the first time was replacing the motherboard and nothing else, as it has worked fine after that.
I posted my problem in another thread here but no solution yet. Four days back and after I got enough with it, I took my Artemis to the HTC work shop and they told me that they couldn't find the reason for the crash, and the only way to solve the problem is to replace the motherboard which will cost me too much.
Strange it happens to several phones, and more or less in the same way.
I've changed my Rom to B&B 5.0 now. Still same problem.
Wifi isn't working at all anymore: tried several radio versions, none brings back the wifi. Is this the end of my Artemis?
Me 2
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Maart84 said:
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Click to expand...
Click to collapse
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
So...installed B&B 5.0 (thx Tom ).
I did several complete 'battery charging cycles'.
I formatted my SDHC card.
It seems to me that it crashes less now (only once yesterday, not yet today).
Wifi seems to be definitly gone.
It probably isn't SW-related, but why would it crash less now than before?
I think that the most probable cause would be the chip that handles the battery status.
Let's hope that the chip somehow got resetted with the charging cycles.
No luck....it crashed all the time yesterday.
It seems that it happens more often when it is in my pocket (temperature related?).
When it lies on the cupboard it seems that it stays ok...again very strange.
Also while charging the battery status was 48%. I removed the charger and the status jumped to 100% :s.
Does anyone know how much it costs to have the MB replaced?
MDA Compact III
Hi!
I had the same promlem with my MDA Compact III!
I think it's a hardware problem. I tried so many roms, original, and cooked too... change the battery, clean the motherboard, but didn't help.
I was nervous, take out the battery for 5sec then reinstall it and took it in the refrigerator (NOT IN THE FREEZER!!!) for about 10minutes!
The result: don't crash about 1 hour!
So i took it back for 1day. And now, it works 2weeks continously, with no crash.
But unfortunately the battery (also the new one) holds the charge only 1day.
ElVikin said:
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
Click to expand...
Click to collapse
Same problem here. I called HTC, they picked up my device, replaced the inside (motherboard) I guess because my device has a different IMEI number now. Very quick service, within one week my device was at my desk again.
I had similar problems.
had my HTC repaired (new MB)
problems remained the same.
after two repairs I received a new device and even that did not solve my problems.
Up till I bought a new battery
now he is working perfect again!
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
just get a new battery and it hopefully will do...it solved my problems...first time i hat the issue....right now i'm having it again...and it seems like the battery
you say it stays like that or 2 days...try running some heavy apps like igo or something other which is memory and battery consuming..it will probably crash..if it does...i'm 95% sure it's the battery
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
velhote said:
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
Click to expand...
Click to collapse
Thanks for replying, it seems that the problem has fixed itself. i put it in the original charger for about 3 or 4 days. it still crashed a couple times just reset with the charger connected put it back. i now just disconnect it from changer (2 days) (after 3 or 4 days in the charger) without any crash. runned tomtom for couple or houres?
i also turned the phone function off and removed the simcard.
hopefully it will keep running and then i gonna try to put my simcard back in.
Thanks
Fill
-----
Ok it crashed already again

[Q] Xperia Arc rebooting randomly for no reason? :(

Hi all,
I recently bought a Xperia Arc, all new, as i started using it noticed it reboots itself often, for no reason apparently, its very annoying since it takes about 2 minutes to restart.
It doesn't matter if i'm taking photos, video, playing games, or even in a call, it can reboot anytime, the screen freezes for like 2 secs then shuts off and restarts.
I cant take it to SE cuz i bought it overseas, and since it's my first android i have no idea what's wrong with it.
It's a wonderful phone and don't wanna have to sell it because of that.
Any ideas on what could be happening? and how to fix it?
Thx in advance.
Kifsito said:
Hi all,
I recently bought a Xperia Arc, all new, as i started using it noticed it reboots itself often, for no reason apparently, its very annoying since it takes about 2 minutes to restart.
It doesn't matter if i'm taking photos, video, playing games, or even in a call, it can reboot anytime, the screen freezes for like 2 secs then shuts off and restarts.
I cant take it to SE cuz i bought it overseas, and since it's my first android i have no idea what's wrong with it.
It's a wonderful phone and don't wanna have to sell it because of that.
Any ideas on what could be happening? and how to fix it?
Thx in advance.
Click to expand...
Click to collapse
Install both (required for the drivers):
- PC Companion: http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/pccompanion/xperiaarc?cc=gb&lc=en
- Update Service: http://www.sonyericsson.com/cws/sup.../detailed/updateservice/xperiaarc?cc=gb&lc=en
Use any of them to update/repair the phone back to stock.
Or use the FlashTool and flash it again.
If it continues rebooting after reflashing it, then you need to take it back and get an exchange.
daveybaby said:
If it continues rebooting after reflashing it, then you need to take it back and get an exchange.
Click to expand...
Click to collapse
Thanks BluechipJ and daveybaby, im currently at work, so i'll try reflashing it tonight.
I found if the device gets hot (Upper portion of the back, not the battery. I guess that's where the CPU and RAM are), it reboots. It happens more often when I play games while charging. while standing by on battery, mine never reboots by itself. If your problem persists, maybe you need to consider replacing it.
My Xperia Neo used to crash randomly too, usually once a day or once every to days. For some strange reason, it seems to have stopped since I've started using AppKiller and Go Launcher. Right now I'm in the 125th hour of uptime and counting...
yea mine restarts quite often when people call me...im going to take into docomo today and let them know...
been testing it for several days now, the reboots stopped after the flashing
Thanks again
I have flashtool,do I just re run it? will i lose my root/apps/data?
Mine freezes sometimes and then the screem goes of from left to right and reboots
Did you have the same?
Sometimes it runs for 100+ hours and today it happend after 39-46 hours uptime.
It mostly happens when I use it a lot and the RAM was quite low before. Maybe mine runs out of RAM?
Flo95 said:
Mine freezes sometimes and then the screem goes of from left to right and reboots
Did you have the same?
Sometimes it runs for 100+ hours and today it happend after 39-46 hours uptime.
It mostly happens when I use it a lot and the RAM was quite low before. Maybe mine runs out of RAM?
Click to expand...
Click to collapse
Um... could be? Im using a task process killer now so maybe. Try autokilling unnecesary processes.
Cheers
Mhm, everyone says they do more bad than good.
But I'll look at processes that eat up RAM when it runs for a while. Currently it's fast @ ~ 30 hours uptime.
Sent from my LT15i using XDA Premium App

LG G3 D855 shutsdown on its own

Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
Dredd90 said:
Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
Click to expand...
Click to collapse
I have the exact same problem. The past few days when I go to bed and wake up in the morning, the phone has shut itself off. I haven't rooted or installed any custom roms.
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
Lennyuk said:
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
Click to expand...
Click to collapse
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
Dredd90 said:
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
Click to expand...
Click to collapse
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
Lennyuk said:
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
Click to expand...
Click to collapse
It is definetly shut down around 2 seconds(the normal time to hold the power button to turn on) it turns on and work perfectly and does not show anything suspicious in its behavior, it's super fast, not laggy and etc, may be a little high on ram consumptions but with this havy skin i think it is normal or could not be normal idk, the ram consumptions go from about 1,2GB the lowest i have seen to up to 2,3 the highes i have seen.
Anyway about the shut off think yes defenetly 100% sure it is off, it happend again a while ago and i thoght the same thing may be it si deep asleep even i had chacked the weather 10 min ago and call myself from a friends phone and the operator said that the phone is off or i am somewhere without network covarage.
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
Click to expand...
Click to collapse
If you have to remove the battery to get it to restart then its not actually shut off, its just stuck in deep sleep! which is usually caused by a bad app.
Yes if you have to remove the battery the problem is different, i just have to push the power button and it boots right away after it have shuted off by its self........
i didnt have this issue with my 855. but i did a factory reset after i got the phone just for the hell of it
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
Dredd90 said:
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
Click to expand...
Click to collapse
did you have any luck with the problem? I have the same issue, performed a factory reset and restored, hopefully it will fix too..
Hi all!
I have and have had the same problem and think I've pinpointed the problem to Google Search but can't 100% confirm it yet. I didn't do a factory reset when I got the phone and it shutdown during the night. I did a factory reset, made sure it got enough time to update everything properly. Problem was gone and worked fine. HOWEVER, the phone kept asking me which home screen I prefer at random times when I hit the home button. With random I mean like 4+ times per day. I searched the net and found a threat saying that a guy with a G2 solved the problem by removing Google Search updates. So I decided to do just that and get the factory version back and the questions disappeared but guess what, the phone shut down the following night.
Any takers or might this just be random? Note that it was working fine for three days with the updated Google Search and shutdown the first night after the downgrade.
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
Dredd90 said:
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
Click to expand...
Click to collapse
Let me know if you also encounter the problem with the home screen questions! :good:
Good luck!
mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
Click to expand...
Click to collapse
Had you enabled ART instead of Dalvik ?
turt said:
Had you enabled ART instead of Dalvik ?
Click to expand...
Click to collapse
whether the use of ART
The problem will be resolved?
I suggest take it to your dealer and get it replaced asap. I've seen lots of returned phones(my job at XXXXXXX company ) with the same issue, and as long as the defect is reproducible the dealer will give you a new phone. If it's outa replacement period then they'll probably repair it.
aaaaaaaaaaaaaaaaaaaaand shut down again but this time it took quite a bit time longer to shut off by its self so i tought the problem was fixed, but it's not, so i am going to the store which i buy it from to replace the device.....
Does this also happen with the korean models?

Why I want to throw my precious lg g3 into the ocean...

Hello everyone! ( i know that there are some other topics about this problem but no one seems to have answered them)
My lg g3 d855 ( the international model) isn't rooted and there aren't any modifications I've made on it.
I've bought 2014 on the 10 of september.
I was worried about the problem that causes the phone to shut down or restart and after one month of pure fun and no problems I've experienced one shut down. Since then only 4 or 5 shutdowns.
About 4 5 days ago, when i tried to send a snapchat image just as I was pressing the button to make a picture the phone restarted. I then tried this same operation 2 3 times and the same happened. After that it got ok but that was enough for me. Now without wasting your time so much explaining everything I must say that since then the phone restarted about 20 30 ties and shuted down without me being able to start again unless i remove the battery around 10 times. This primarily happens when i use the camera of the phone no matter what camera it is ( google camera, defualt camera app, snapchat etc.).It usually happens when i touch the button to make a picture but not always, sometimes it happens as soon i launch the camera app, sometimes i make pictures without getting the phone restarted. It also shuts down or restarts when i open the app to view an image or make some other operation but primarily it is when i use the camera. This problem i think gets more often when I am outside not in the house but i haven't noticed any difference. I highly doubt that it is from heat . I even tried blocking the sensor for light but it's not it.Also from few months when i make a call and and try to use internet or google while i'm talking with someone the phone often restarts or shuts down. So these are my problems. I hope that i haven't bored you .
no remove the battery 10 times but the shut down that happened
Oh oh Oh . I also forgot to mention that when the phone restarts after it has crashed lets imagine that i have 30% battery capacity after it has restarted it shows f.e. 9% and it will keep show this unless i remove the battery and the it show f.e 27. Also the battery life on this phone is pretty terrible. For 3 hours usage on wifi with 100% the battery drains
Your phone is bugged. As it happens mostly when you use camera, it may be the problem. What do you do before you take photos/videos?
Has your phone been in water?
I would do factory reset. If it still occurs, I would send it to LG. That is not normal behaviour for G3.
Battery consumes faster if you have ton of apps running, brightness is at 100% and you are in bad reception area.
Factory reset.
Don't make three posts in succession.
You happy. We happy :good:
Well thanks for the replys. Today my g3 restarted around 10 times and it isnt only tge xamera though. It restarted on google search on voice recoeder it restarted and never turned off again as it only showed the start screen. "lg lifes good" (with you it isn't ) i love my phone but.... Ut restarts now on everything. I havent dropped it is the spigen slim armor case. I havent wet it. I clean it almost everyday. When it restarts the battery indicator gets crazy. Maybe factory reset but so much more work to install all rhe apps again pfff.i also use on 100 brightness only outdoors.
discoverymen1999 said:
Well thanks for the replys. Today my g3 restarted around 10 times and it isnt only tge xamera though. It restarted on google search on voice recoeder it restarted and never turned off again as it only showed the start screen. "lg lifes good" (with you it isn't ) i love my phone but.... Ut restarts now on everything. I havent dropped it is the spigen slim armor case. I havent wet it. I clean it almost everyday. When it restarts the battery indicator gets crazy. Maybe factory reset but so much more work to install all rhe apps again pfff.i also use on 100 brightness only outdoors.
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Your on Lollipop right?
itsbighead said:
Your on Lollipop right?
Click to expand...
Click to collapse
Yes yes
Factory reset. If you're not rooted with a custom recovery, it really is your only troubleshooting option at this point.

Unresponsive touch screen

Hi there, first of all I've seen some other threads which kind of have the same problem but not quite. So here is my problem my touch screen isn't responding most of the time, it started happening like a week ago when it froze while trying to send a picture in messenger, after 1-2 reboots it started working again but after that the same thing happened while I was typing in messenger, so I thought it might be software problem and made hard reset and installed new stock android(that didn't help). The last couple of days most of the time it's not working and I'm using it with a mouse, but there are periods when it works for some time. I've entered the hidden menu(without updating the touch firmware because I saw that it might kill it for good) to try and test it and had 2 different results
- The touch screen firmware version on my phone is -1
- And the one from the photos that I've attached(obviously during this one it actually worked for a couple of minutes)
Something else I've noticed while the touch isn't working when I turn off the screen from the power button first it dims the light for 2 seconds before really turning off.
Other things that I've tried are changing kernel, opening the back of the phone and reconnecting the screen to the motherboard(which helped the first time and it worked for 1 day or so but doesn't help since then) .
There is one more strange thing for some time now may be 3-4 months the phone has problems connecting to WiFi)
And one last thing after the screen problem the phone started booting quite slow some times and showing "Process System Not Responding'"
The phone is running on Stock V30b MM and hasn't been dropped for a long time
The problem is that I don't know is it software problem, screen problem or motherboard so any Ideas will be appreciated.

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