Probleme update to nougat help - Nexus 5X Q&A, Help & Troubleshooting

Hi friend i will bay a new nexus 5x.i read some article that if you update your phone to nougat it will be stuck at bootloop and google tell that is a hardware probleme... other user tell that the update is perfect and no probleme with nougat...so how can i buy and check if the nexus 5x is good and not have this probleme is there a method the check that ?help me please

znayver said:
Hi friend i will bay a new nexus 5x.i read some article that if you update your phone to nougat it will be stuck at bootloop and google tell that is a hardware probleme... other user tell that the update is perfect and no probleme with nougat...so how can i buy and check if the nexus 5x is good and not have this probleme is there a method the check that ?help me please
Click to expand...
Click to collapse
Buy from swappa. It is pretty safe.

Tulsadiver said:
Buy from swappa. It is pretty safe.
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Click to collapse
Tnx friend by iam from morocco and i dont have a card to bay from swappa.i can buy just from a nomal shope her in morocco.so can i tell to the shopper to updgrade my phone to nougat to see if therer is a probleme?or there is another method?

znayver said:
Tnx friend by iam from morocco and i dont have a card to bay from swappa.i can buy just from a nomal shope her in morocco.so can i tell to the shopper to updgrade my phone to nougat to see if therer is a probleme?or there is another method?
Click to expand...
Click to collapse
You buy the and itll update to N by itself no need to do anything

hilla_killa said:
You buy the and itll update to N by itself no need to do anything
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Click to collapse
I dont understand your word (itll)...you mean that i buy the nexus 5x and update to nougat by my self or what?

I would have the shop upgrade it. If there is a problem then don't buy it. Only a fraction have the hardware issue, maybe 10%
Sent from my Nexus 9 using XDA-Developers mobile app

znayver said:
I dont understand your word (itll)...you mean that i buy the nexus 5x and update to nougat by my self or what?
Click to expand...
Click to collapse
Your phone automatically will install the updates so you will be fine. And if you have a problem you have a 1 year warranty.

jd1639 said:
I would have the shop upgrade it. If there is a problem then don't buy it. Only a fraction have the hardware issue, maybe 10%
Sent from my Nexus 9 using XDA-Developers mobile app
Click to expand...
Click to collapse
Ttttnxxx my friend i would have the shop upgrate it to nougat to see if there is a probleme

hilla_killa said:
Your phone automatically will install the updates so you will be fine. And if you have a problem you have a 1 year warranty.
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Click to collapse
How can i have the warranty if this shop dont give me a paper of warranty?bcz this shop is public and dont give the warranty...can i have the warranty Despite this?

Related

Registering your Gnex on Sammy.com

Anyone try registering there device on Samsung.com? It keep rejecting mines telling me the S/N or IMEI are invalid.. Do you think it has to be registered on the SamsunkUK site perhaps? Anyone was able to do it anywhere?
I've just registered mine on samsung uk.
Sent from my Galaxy Nexus using xda premium
BiGMERF said:
Anyone try registering there device on Samsung.com? It keep rejecting mines telling me the S/N or IMEI are invalid.. Do you think it has to be registered on the SamsunkUK site perhaps? Anyone was able to do it anywhere?
Click to expand...
Click to collapse
I'm unable to register on the UK site aswell
winrris said:
I've just registered mine on samsung uk.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
are you in the UK?
KiNG OMaR said:
I'm unable to register on the UK site aswell
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You in the U.S ?
BiGMERF said:
You in the U.S ?
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Click to collapse
Yes sir, although, it says failed to save when I click submit, I'll try with another browser and get back to you
EDIT: Same result with chrome and IE.
KiNG OMaR said:
Yes sir, although, it says failed to save when I click submit, I'll try with another browser and get back to you
EDIT: Same result with chrome and IE.
Click to expand...
Click to collapse
geee , what are we supposed to do to register this thing then..lol call them?
BiGMERF said:
geee , what are we supposed to do to register this thing then..lol call them?
Click to expand...
Click to collapse
Fail. I'm not sure if it's even possible to register the device since we imported it
Yeah if you are in the US and bought it from a UK 'grey market' dealer then Samsung will not recognize your purchase or honor your warranty here in the US.
mstyle88 said:
Yeah if you are in the US and bought it from a UK 'grey market' dealer then Samsung will not recognize your purchase or honor your warranty here in the US.
Click to expand...
Click to collapse
But if you are from Europe...?
DJTaurus said:
But if you are from Europe...?
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Click to collapse
Good question and Im not 100% sure but Samsung's warranty system is country specific, so if you bought a phone in the UK and tried contacting the Samsung in your country they wouldnt honor it. If you bought from Handec or Expansys, etc they can still mail your phone back to the UK for a warranty exchange but that can take a long time and you would be responsible shipping/repair costs.
Samsung's site is not the best.
When I had to register my Galaxy Tab 10.1 to send in for repairs because of Newton Rings, it would not let me register device. It would say it was a valid S/N and than the next screen would say it does not recognize the S/N. I had to call them and they had to put it in the system on my behalf.
aeox said:
Samsung's site is not the best.
When I had to register my Galaxy Tab 10.1 to send in for repairs because of Newton Rings, it would not let me register device. It would say it was a valid S/N and than the next screen would say it does not recognize the S/N. I had to call them and they had to put it in the system on my behalf.
Click to expand...
Click to collapse
ok i will do that.. im not concerned , since i bought from Negri they will handle the whole process for me anyway
Originally Posted by winrris
I've just registered mine on samsung uk.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
are you in the UK?
Click to expand...
Click to collapse
Yes mate UK
Sent from my Galaxy Nexus using xda premium

charge port broken

i dropped my phone off a table while it was plugged in and now it wont charge with any charger. i have th VZW galaxy nexus that i bought used and its rooted. who should i call or where should i bring it?
If it is under warranty, go to your nearest VZW store. They should hook you up with a replacement.
Sent from my Evo 4G, dev for Team EVOlution.
Mephikun said:
If it is under warranty, go to your nearest VZW store. They should hook you up with a replacement.
Sent from my Evo 4G, dev for Team EVOlution.
Click to expand...
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i bought it off craigslist so i dont think its under warranty
maxearing said:
i bought it off craigslist so i dont think its under warranty
Click to expand...
Click to collapse
It still should be undet warranty regardless of the fact that you bought it used.
Sent from my HTC One XL using xda premium
does it matter that its rooted since its out of battery
maxearing said:
does it matter that its rooted since its out of battery
Click to expand...
Click to collapse
You may encounter some problems.
Beamed from my Grouper.
You can get a new port on eBay: http://www.ebay.com/sch/i.html?_nkw=Charging+Port+For+Samsung+galaxy+Nexus&_sacat=0&_odkw=Charging+Port+Replacement+Part+For+Samsung+Google+Nexus&_osacat=0&_from=R40
This article may help you: http://www.ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
patruns said:
You can get a new port on eBay: http://www.ebay.com/sch/i.html?_nkw=Charging+Port+For+Samsung+galaxy+Nexus&_sacat=0&_odkw=Charging+Port+Replacement+Part+For+Samsung+Google+Nexus&_osacat=0&_from=R40
This article may help you: http://www.ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
Click to expand...
Click to collapse
im not to interested in doing it my self.
maxearing said:
im not to interested in doing it my self.
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Click to collapse
Just try to take it to Verizon..the worst that can happen is they say no..
lowandbehold said:
Just try to take it to Verizon..the worst that can happen is they say no..
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Click to collapse
ya im heading there tonight.
If they say no, then replacing it yourself is really easy. It took me 10 mins including reassembly.
I mean it didn't solve the problem, my phone still won't charge but it was an easy install.
Let me know what Verizon says I have the same issue
Sent from my Galaxy Nexus using xda premium
They'll say no, guys. You didn't buy it from Verizon, and they know it, they will obviously look at your account.
I tried.
Sent from my Galaxy Nexus using xda app-developers app
I have the same problem. Luckily Verizon is sending me a new one under warranty. Seems this phone is more easily susceptible to that than my moto phones I had.

sorry, your device does not have a back facing camera

Just get hands on my new nexus 7 (2013) from Bestbuy, but it has no Camera app, and after I install one it shows that I have no rear camera!!!
How can I deal with it?
PS: I live in China and this model was from USA.
Are you sure you didn't get the 2012 version? Do you see a camera lens on the back?
tom0927 said:
Are you sure you didn't get the 2012 version? Do you see a camera lens on the back?
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Click to collapse
it is the 2nd generation of Nexus 7!! The camera is right on the top left corner on the back
leoliyuan said:
Just get hands on my new nexus 7 (2013) from Bestbuy, but it has no Camera app, and after I install one it shows that I have no rear camera!!!
How can I deal with it?
PS: I live in China and this model was from USA.
Click to expand...
Click to collapse
I would try doing a factory reset and flash newest stock if you can. Most likely it is a defective unit and it will have to be replaced... Its going to be tough if you got it imported.
Sent from my Nexus 7 using Tapatalk 4
fosser2 said:
I would try doing a factory reset and flash newest stock if you can. Most likely it is a defective unit and it will have to be replaced... Its going to be tough if you got it imported.
Sent from my Nexus 7 using Tapatalk 4
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Click to collapse
I did the factory reset and also flash the factory image from google, but it did not work
leoliyuan said:
I did the factory reset and also flash the factory image from google, but it did not work
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Click to collapse
Sounds like a hardware issue. I guess all you can say is tough break...
Sent from my Nexus 7 using Tapatalk 4
fosser2 said:
Sounds like a hardware issue. I guess all you can say is tough break...
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Will Bestbuy give my money back? I have to ask somebody to bring the device back to NY in a month at least..
leoliyuan said:
Will Bestbuy give my money back? I have to ask somebody to bring the device back to NY in a month at least..
Click to expand...
Click to collapse
Not after their 14 day return policy...
Sent from my Nexus 7 using Tapatalk 4
leoliyuan said:
Just get hands on my new nexus 7 (2013) from Bestbuy, but it has no Camera app, and after I install one it shows that I have no rear camera!!!
How can I deal with it?
PS: I live in China and this model was from USA.
Click to expand...
Click to collapse
Not cool... back camera is a definite motivating factor to upgrade...
fosser2 said:
Not after their 14 day return policy...
Click to expand...
Click to collapse
Should be under warranty with Google...
Wipe and return to stock then send to Google for fix.
leoliyuan said:
Will Bestbuy give my money back? I have to ask somebody to bring the device back to NY in a month at least..
Click to expand...
Click to collapse
If the person that bought it is a silver premier member there is a 60 day return window, I'd check with them and find out.
xbt- said:
Should be under warranty with Google...
Wipe and return to stock then send to Google for fix.
Click to expand...
Click to collapse
Asus takes care of the repairs (unless purchased through the play store) . From what I hear they are a pain to work with.
Sent from my Nexus 7 using Tapatalk 4
fosser2 said:
Asus takes care of the repairs (unless purchased through the play store) . From what I hear they are a pain to work with.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
You're right, I had an ASUS gaming laptop and they are definitely a PITA to work with!
Good reason to buy from Google, I suppose.
The downside to buying from Google is that you have to pay taxes if you buy from Google (at least in my location).
xbt- said:
Not cool... back camera is a definite motivating factor to upgrade...
Should be under warranty with Google...
Wipe and return to stock then send to Google for fix.
Click to expand...
Click to collapse
just called Google and they recommend me to contact Bestbuy and ASUS, they are only in charge of the software..
leoliyuan said:
just called Google and they recommend me to contact Bestbuy and ASUS, they are only in charge of the software..
Click to expand...
Click to collapse
Did you try downloading a different camera app from the market to see if you get the same error? That way you can rule out software.
fosser2 said:
Asus takes care of the repairs (unless purchased through the play store) . From what I hear they are a pain to work with.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Is there any way I can fix it on my own?
Just take it back to another best buy store. I've done that before. Make sure you have the receipt.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Semantics said:
Did you try downloading a different camera app from the market to see if you get the same error? That way you can rule out software.
Click to expand...
Click to collapse
I did and I tried almost every software thing
Maybe you should remove the back cover then check the camera connector.
remedya said:
Maybe you should remove the back cover then check the camera connector.
Click to expand...
Click to collapse
I wouldn't do that if you plan on using the warranty.
fosser2 said:
I would try doing a factory reset and flash newest stock if you can. Most likely it is a defective unit and it will have to be replaced... Its going to be tough if you got it imported.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
This. Maybe you somehow got one with the wrong rev. Can you go in about tablet and post what you see for build and kernel?
Sent from my Nexus 7 using XDA Premium HD app

4.4.4 update?

hello,
some months ago i've seen this pic here: http://cdn.ndtv.com/tech/images/gadgets/samsung_android_444_update_roadmap_xda_leak.jpg [/urll]
this pic told us that we could expect the 4.4.4 update in november 2014
but now it is january 2015!
now i dont know: will this phone really get android 4.4.4?
it would be cool if it does get the update, because than we would able to port more note 4 apps =D
and my hopes for android lollipop become completly lost, even though the note 2 will get it
and does somebody know what ETA exactly means?
sry for my bad english
ETA=Expected to arrive
Sent from my SM-N750 using XDA Free mobile app
kaushal.k said:
ETA=Expected to arrive
Sent from my SM-N750 using XDA Free mobile app
Click to expand...
Click to collapse
so its not 100% certain that we are going to get it, is it?
timuralaskara said:
so its not 100% certain that we are going to get it, is it?
Click to expand...
Click to collapse
Next time ...do not buy samsung phone.
KSKHH said:
Next time ...do not buy samsung phone.
Click to expand...
Click to collapse
so you are right... samsung has toooo much phones on the market which must get updates.....
so next time if i am going to buy a samsung phone, than i am going to buy a flagship phone!

Phone randomly booting

My phone has already booted 6-7 times. Not sure why. Any way to troubleshoot it?
are you on any custom or stock?
venugopalu007 said:
are you on any custom or stock?
Click to expand...
Click to collapse
Stock unrooted. No plan to root while in warranty.
EDIT: Just rebooted again
kruga said:
Stock unrooted. No plan to root while in warranty.
EDIT: Just rebooted again
Click to expand...
Click to collapse
Do you see activity that may trigger it?
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Do you see activity that may trigger it?
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Is there a way to check the logs? Else there doesn't seem to be a pattern.
kruga said:
Is there a way to check the logs? Else there doesn't seem to be a pattern.
Click to expand...
Click to collapse
Is your phone still under the warranty or for replacement? Because if it is, it's better to get a new one.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Is your phone still under the warranty or for replacement? Because if it is, it's better to get a new one.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
I just bought it... probably can replace it, I think. Will need to check from Amazon. Will do that asap. Thanks.
kruga said:
I just bought it... probably can replace it, I think. Will need to check from Amazon. Will do that asap. Thanks.
Click to expand...
Click to collapse
Go replace it immediately. A new phone shouldn't give this problem.
adriansticoid said:
Go replace it immediately. A new phone shouldn't give this problem.
Click to expand...
Click to collapse
Better to , it was under warranty , you will get new one :fingers-crossed:
adriansticoid said:
Go replace it immediately. A new phone shouldn't give this problem.
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Click to collapse
venugopalu007 said:
Better to , it was under warranty , you will get new one :fingers-crossed:
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Click to collapse
Amazon has said that they will send a service technician to check. I am not sure how will he/she check random reboots... making me worried.
kruga said:
Amazon has said that they will send a service technician to check. I am not sure how will he/she check random reboots... making me worried.
Click to expand...
Click to collapse
Don't worry bro , i hope you will get a replacement without any issues :fingers-crossed:
kruga said:
Amazon has said that they will send a service technician to check. I am not sure how will he/she check random reboots... making me worried.
Click to expand...
Click to collapse
Send they mean at your doorstep?
Sent from my Honor 8 using XDA Labs
venugopalu007 said:
Don't worry bro , i hope you will get a replacement without any issues :fingers-crossed:
Click to expand...
Click to collapse
Thanks. I hope so too. Keeping my fingers crossed.
adriansticoid said:
Send they mean at your doorstep?
Sent from my Honor 8 using XDA Labs
Click to expand...
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Yes, they will send someone, in the next 1-2 days, to check the phone.
kruga said:
Yes, they will send someone, in the next 1-2 days, to check the phone.
Click to expand...
Click to collapse
Ok. Goodluck with that man.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Ok. Goodluck with that man.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Thanks!
Update us after getting new device :fingers-crossed:
venugopalu007 said:
Update us after getting new device :fingers-crossed:
Click to expand...
Click to collapse
WIll do. The technician is expected tomorrow.
I got a visit from the Amazon person, but he wasn't a technician or an engineer. He told me that he will wait for 10 minutes to see if the phone reboots else will say that it is fine. Alternatively he could perform a factory reset and will then wait. But no tests (not even app based hardware tests).
If he would write that the phone was working fine, I wouldn't have got a replacement. Had to go on a phone call with Amazon and finally managed to convince them to replace, which I think was a good decision. Just before performing the factory reset (to return to Amazon), I noticed that the touch was becoming slightly sluggish.
I hope that the replacement does not give me any problem.
Thanks guys for your help!
kruga said:
I got a visit from the Amazon person, but he wasn't a technician or an engineer. He told me that he will wait for 10 minutes to see if the phone reboots else will say that it is fine. Alternatively he could perform a factory reset and will then wait. But no tests (not even app based hardware tests).
If he would write that the phone was working fine, I wouldn't have got a replacement. Had to go on a phone call with Amazon and finally managed to convince them to replace, which I think was a good decision. Just before performing the factory reset (to return to Amazon), I noticed that the touch was becoming slightly sluggish.
I hope that the replacement does not give me any problem.
Thanks guys for your help!
Click to expand...
Click to collapse
What the fk. They should've sent a technician. But yeah since you're getting a replacement, let's hope it goes fine this time.

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