Pixel XL from Google Store, Verizon Insurance? - Google Pixel XL Questions & Answers

I have Total Equipment coverage on my Verizon plan right now. If I was to purchase the Pixel XL straight from Google (so it's fully unlocked), the insurance would still remain on the line. I'm just curious, would I still be covered through Asurion if the phone was lost or stolen? Or am I really just wasting money by having it on there.
I know Verizon's version of the Pixel would be considered a different phone, I was just curious if paying a deductible if I have to make a claim would cover me at all.
I actually have the Nexus 6P right now, so I'm really in the same boat. Am I just throwing money away every month lol?
Thanks,
-J
Sent from my Nexus 6P using Tapatalk

nbaj2k said:
I have Total Equipment coverage on my Verizon plan right now. If I was to purchase the Pixel XL straight from Google (so it's fully unlocked), the insurance would still remain on the line. I'm just curious, would I still be covered through Asurion if the phone was lost or stolen? Or am I really just wasting money by having it on there.
I know Verizon's version of the Pixel would be considered a different phone, I was just curious if paying a deductible if I have to make a claim would cover me at all.
I actually have the Nexus 6P right now, so I'm really in the same boat. Am I just throwing money away every month lol?
Thanks,
-J
Sent from my Nexus 6P using Tapatalk
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I do not believe it will be covered. Since it is not a Verizon branded phone.
Sent from my XT1650 using Tapatalk

You'd be wasting money. Asurion looks for a purchase/activation date and since you didn't buy it from Verizon they won't do a thing for you.
Source: i work at vzw

Related

3rd party insurance

When I was contract I usually just use what they had but now being off contract gsm riding carriers like the wind. What phone insurance is there. I dropped my nexus the other day and cracked the screen and I'm pretty sure I've messed up some of the hardware since right after I started getting FC's and missing files. Just wondering so when I buy the lg nexus I'll have some insurance on it. Thanks.
Sent from my Galaxy Nexus using Tapatalk 2
YoMaMa7467 said:
When I was contract I usually just use what they had but now being off contract gsm riding carriers like the wind. What phone insurance is there. I dropped my nexus the other day and cracked the screen and I'm pretty sure I've messed up some of the hardware since right after I started getting FC's and missing files. Just wondering so when I buy the lg nexus I'll have some insurance on it. Thanks.
Sent from my Galaxy Nexus using Tapatalk 2
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CHeck squaretrade .com
They normally offer insurance to phones bought off ebay but i think you can get it..
Its like 29.99 for one year and phone can be used or new.
you just send it to them and if they cant fix it for a low fee like 50 bucks, they pay you the full price.
robogoflow said:
CHeck squaretrade .com
They normally offer insurance to phones bought off ebay but i think you can get it..
Its like 29.99 for one year and phone can be used or new.
you just send it to them and if they cant fix it for a low fee like 50 bucks, they pay you the full price.
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Great.that's exactly what I'll need when i get the nexus four. Thanks
Sent from my Galaxy Nexus using Tapatalk 2

Replacement Note 7's catching fire?

So now that numerous replacement Note 7's have also been reported to catch fire or 'blow' up, what is the best course of action for the consumer?
I got my replacement at a Verizon store on 23rd September, and so far haven't had any issues.
Please advise
I'm a vzw employee. I love this phone but unfortunately I think I'm going to return mine. Mainly because I usually sell a year afterwards and I don't think there will be a market for this phone a year from now. I don't know what I want, had a 6p before this. I might go with pixel xl unfortunately.
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SCDroid said:
I'm a vzw employee. I love this phone but unfortunately I think I'm going to return mine. Mainly because I usually sell a year afterwards and I don't think there will be a market for this phone a year from now. I don't know what I want, had a 6p before this. I might go with pixel xl unfortunately.
Sent from my SM-N930V using Tapatalk
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As a VZW employee, do you know when the LG V20 pre-orders are going to be up? I'm going to return my Note 7 but I want to put the money down on a pre-order for the LG V20.
I just talked to verizon chat to setup my return. No swap. No other device. Return. End of story. The next stop after that will be to return the samsung branded accessories to bestbuy.
dottat said:
I just talked to verizon chat to setup my return. No swap. No other device. Return. End of story. The next stop after that will be to return the samsung branded accessories to bestbuy.
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What phone do you think you would get? I am considering going back to the S7 Edge.
thewagdy said:
What phone do you think you would get? I am considering going back to the S7 Edge.
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I just went back to my HTC 10. Took the refund route rather than forced into a phone at full price I don't want.
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dottat said:
I just went back to my HTC 10. Took the refund route rather than forced into a phone at full price I don't want.
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My only backup phone at the moment is an HTC M8. I don't know how long I can last on that.
Mine is the N4. I will keep the N7 until they do another recall then turn it in. If they release the N7 again I will get it... sometimes **** happens but no other phone beats the N7....
Sent from my SM-N930V using XDA-Developers mobile app
Won't they just blacklist all the IMEIs on major carriers eventually? You cannot sell or buy Note 7s on Swappa now!
There's already a thread in news forum - http://forum.xda-developers.com/verizon-note-7/how-to/samsung-looking-recall-t3475723/page1 would be easier to just keep things together.
when is the V20 coming to verizon? I think many of us are looking at the Pixel or V20?
SCDroid said:
I'm a vzw employee. I love this phone but unfortunately I think I'm going to return mine. Mainly because I usually sell a year afterwards and I don't think there will be a market for this phone a year from now. I don't know what I want, had a 6p before this. I might go with pixel xl unfortunately.
Sent from my SM-N930V using Tapatalk
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I'm on the same boat. I keep phones for a year and sale them after I purchase the new device. In this case I don't see myself being able to sale it, which makes hard for me to keep the phone despite of how much I want to keep it.
I will consider the Pixel XL... I just don't want to give up my Note 7. Phone is beautiful, Samsung Pay, water proof.... Just too good of a phone.
SCDroid said:
I'm a vzw employee. I love this phone but unfortunately I think I'm going to return mine. Mainly because I usually sell a year afterwards and I don't think there will be a market for this phone a year from now. I don't know what I want, had a 6p before this. I might go with pixel xl unfortunately.
Sent from my SM-N930V using Tapatalk
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I'm on the same boat. I keep phones for a year and sale them after I purchase the new device. In this case I don't see myself being able to sale it, which makes hard for me to keep the phone despite of how much I want to keep it.
I will consider the Pixel XL but I
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Verizon Insurance (Asurion) if Purchased from Google Store?

I purchased my Pixel 2 XL from the Google Store (picked the 'Unlocked' option).
I'm currently on a Verizon family plan that already has the Total Equipment protection insurance for all lines. I was just curious, does anyone know if I'd be eligible for the insurance from Verizon (since I wouldn't have to pay anymore)?
I bought the phone from the Google Store since it should have an unlocked bootloader, and I'm guessing any replacement through Asurion would probably be the Verizon variant that has the locked bootloader, I was just curious.
I believe I saw in the past with the Pixel XL that the phone might come up as a 'Non Verizon Device'. That's what happens right now with my Nexus 6P, but I didn't know if the Pixel 2 XL would be different since Verizon is actually selling the phone too.
Thanks!
-J
Sent from my Nexus 6P using Tapatalk
I'd call Asurion to be certain. I don't think they will actually honor a replacement for customer provided phones.
Sent from my Pixel XL using Tapatalk
I chatted with a Verizon rep, and she said yes, it will be covered. I clicked through my phone purchase so fast (like an idiot) that I missed the insurance... Now, Verizon reps do NOT always have the correct answer though. But, when I had Sprint, I got an unlocked Nexus S, and my insurance (asurion still) covered it. The insurance through Google is a lot less expensive though. I really wish I would have added that...
I bought a phone off of Craigslist and they did return and sent me a refurbished one after I got it the wifi kept disconnecting so I would assume kinda the same thing. At least you are the first one to purchase the device unlike me
AT&T uses asurion too and I only buy unlocked phones from either swappa or the manufacturer; asurion has always covered the phone that was active on my specific line of service, regardless of where it was purchased.
I've been with Verizon and had insurance since old blackberry days. I purchased an unlocked S8+ from Bestbuy and Verizon told me that if I had a claim it wouldn't be honored, so I cancelled the insurance. If you purchased the phone from Google I would just buy their insurance.
When I bought my 6P through Google, Verizon did not carry that device and Asurion would NOT cover it or even offer insurance for it. I also lost access to the 25gb Verizon cloud, and a lot of tech support.
Since VZW does offer the 2 XL, albeit locked, I would tend to think you'll have access to all the extra stuff, and that Asurion would cover the device (maybe not root related damage) for all other normal damages.
VZW's explanation on why Asurion wouldn't cover my 6P was because they wouldn't have that phone to replace my damaged one with. Not sure how much water that holds, but it's what I was told.
Since VZW offers the 2 XL, you'd get a replacement but it would likely be a locked one...
Rather than take any chances, I just purchased the $129 Google all inclusive insurance with my 2 XL. VZW can keep their tight little sphincterized policies to themselves!
Hope this helps...

Different Phone Insurance Options

Soooo, I'm trying to decide on what insurance to use for my pixel xl 2. I currently have full coverage through Verizon, which covers literally everything, including loss and theft, but it's $11 a month and my s7 edge has a $170 deductible... Also, I bought the xl 2 from Google, if something happens to it, Verizon will cover it and replace it, BUT, I'm pretty positive I'll end up with a Verizon model with a locked bootloader.
Soooo. I'd like to know what other options there are? The coverage from Google is half the price, but does NOT cover loss or theft. The deductible is a lot less at $100 though.
I had insurance for an iPhone I had (I know, I know...) through Best Buy, but it was $15 per month, and when my phone did break, they told me 45 days at least for a replacement! After a lot of *****ing lol, I got one in less than a week though. But, that's a lot of money. So, what are you using? What do they cover? How much, and what's the deductible?
Please and thanks!
gettinwicked said:
Soooo, I'm trying to decide on what insurance to use for my pixel xl 2. I currently have full coverage through Verizon, which covers literally everything, including loss and theft, but it's $11 a month and my s7 edge has a $170 deductible... Also, I bought the xl 2 from Google, if something happens to it, Verizon will cover it and replace it, BUT, I'm pretty positive I'll end up with a Verizon model with a locked bootloader.
Soooo. I'd like to know what other options there are? The coverage from Google is half the price, but does NOT cover loss or theft. The deductible is a lot less at $100 though.
I had insurance for an iPhone I had (I know, I know...) through Best Buy, but it was $15 per month, and when my phone did break, they told me 45 days at least for a replacement! After a lot of *****ing lol, I got one in less than a week though. But, that's a lot of money. So, what are you using? What do they cover? How much, and what's the deductible?
Please and thanks!
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Try square trade. I had Google insurance for the first pixel and had to pay full price for a replacement. It's changed since then.
Sent from my MHA-L29 using Tapatalk
The only third party, non-carrier version I know that covers loss from theft is Worth Ave Group. I have a policy with them for my OG Pixel, but thankfully have never actually had to use it, so I can't comment beyond that.
https://www.worthavegroup.com/
Thanks all!
resonantentropy said:
The only third party, non-carrier version I know that covers loss from theft is Worth Ave Group. I have a policy with them for my OG Pixel, but thankfully have never actually had to use it, so I can't comment beyond that.
https://www.worthavegroup.com/
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Wow, these guys are awesome! I hope they don't try to pull BS though and not pay like some companies do, it's way cheaper than any other I've seen, almost too good to be true. It's like $8 per month for a 1 year plan, cheaper for 2 (you have to pay all up front I think), and it covers EVERYTHING, with only a $50 deductible. When my phone arrives tomorrow, I'm grabbing a policy.
Thanks a ton!
Wow, so, not getting Worth Ave after all. I read a lot of reviews on their FB page, and damn, no way. One person had a mechanical failure on his laptop, which they say they cover, but was told that they do NOT cover that, and wouldn't pay. Another person had her phone stolen, which they cover, but tried to say they didn't think it was likely stolen, so they wouldn't pay. Another yet, said she had to send in her phone to be inspected to decide whether to pay or not. Sounds like a scam to me. Nope. Thanks for the suggestion though. I would definitely be careful with them!
I had them. My phone stopped working overnight after a thunderstorm, so I thought it a surge. They wanted proof of the surge. How could I do that? I won't use them for this phone. Good thing Google covered it.
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I've used Upsie in the past. I haven't had to file a claim but they seem to have good response.
I ordered my Pixel 2 XL on launch and completely forgotten to add insurance lol. So I'm also looking for 3rd party insurance. I bought insurance on my current Pixel XL on launch day and thankfully haven't had to use it.
Sent from my Pixel XL using Tapatalk
branshaw09 said:
I've used Upsie in the past. I haven't had to file a claim but they seem to have good response.
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Meh, the reviews are VERY mixed. A lot of people have had to wait 30 days for final approval. Many have had to take their devices to repair shops and pay before getting anything from them, one person never got paid. I think I'll pass... Thanks though!
mrwicked said:
I ordered my Pixel 2 XL on launch and completely forgotten to add insurance lol. So I'm also looking for 3rd party insurance. I bought insurance on my current Pixel XL on launch day and thankfully haven't had to use it.
Sent from my Pixel XL using Tapatalk
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Me too! I didn't even think about it. I clicked like hell through everything though lol. I'm going to either stick with my full coverage through Verizon, or go with Square Trade. My problem now is that Verizon covers EVERYTHING. Loss, theft, everything. But, $170 deductible, and I would get a locked Verizon Pixel for a replacement. With Square Trade, the deductible is a little less, and I would get another unlocked Pixel, but they do not cover loss or theft. I've only ever lost one phone, and had one stolen. That was back in the pre-smartphone-Nokia days. BUT, as soon as I don't have that coverage, it will probably happen... Not really sure what to do here.
Is square trade any good? Can't seem to find unbiased reviews on them for some reason. Do they try to deny claims?
What about geek squad? Looks like they do $7.99 a month for regular protection and 10.99 with theft protection.I need to find something as my XL 2 arrives tomorrow. My case hasn't even shipped yet ugh
mrwicked said:
What about geek squad? Looks like they do $7.99 a month for regular protection and 10.99 with theft protection.I need to find something as my XL 2 arrives tomorrow. My case hasn't even shipped yet ugh
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$200 per replacement with them. You also have to pay a year up front. No month to month.
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danon.brown said:
$200 per replacement with them. You also have to pay a year up front. No month to month.
Sent from my MHA-L29 using Tapatalk
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True. Looks like it will be square trade for me!
Some mobiles companies offers the insurance policy of their product that helps users to to do trust on them. Its really great initiative for those companies to grow their business. Learn more about Insurance benefits.

square trade vs google protection plan?

Which ones are you guys using and why? The square trade plan seems to have a great reputation and better coverage than Google. Anyone have any experience with it?
I'm considering SquareTrade but I'm waiting to see what ubreakifix process are before I formulate final opinions. Their prices for the OG Pixel would have taken 3 screen replacement before Google's insurance program would make sense.
Jaxidian said:
I'm considering SquareTrade but I'm waiting to see what ubreakifix process are before I formulate final opinions. Their prices for the OG Pixel would have taken 3 screen replacement before Google's insurance program would make sense.
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Looks like it's $220 for a screen repair with ubreakifix.
Thoughts on square trade now?
Well, u have to purchase Google extended before your bit it.... square trade only option after!
Sent from my Pixel 2 XL using Tapatalk
Definitely not square trade. I got it on my current phone, they refused to pay out when I dropped my phone.
Sent from my Nexus 6 using Tapatalk
Cheetohz said:
Definitely not square trade. I got it on my current phone, they refused to pay out when I dropped my phone.
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Can you explain more? What was their reasoning for refusing when that was clearly an accident, unless you didn't get accidental coverage?
beezar said:
Can you explain more? What was their reasoning for refusing when that was clearly an accident, unless you didn't get accidental coverage?
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On my Nexus 6, I called and they had no local repair shops. They said I could choose the repair venue and they would reimburse. I sent it in to the manufacturer and they did an RMA for a flat fee of $150 They would not honor the invoice because it didn't detail the repairs preformed. It was just mail in broken phone, receive working phone in return.
Sent from my Nexus 6 using Tapatalk
If you happen to have a ubreakifix nearby squaretrade is crazy easy to use. I've had to replace the power button on my Nexus 5 and the squaretrade guy didn't make me pay anything or go through any hoops. Took my phone to ubreakifix, gave them the squaretrade number, and a few hours later I had a fixed phone. Same thing with my wife's g2 and replacing the screen twice (although we may have paid a small fee for the 2nd replacement).
Heck, for iPhones you just go to the Apple store and they just give you a new one and ST pays whatever fee there is behind the scenes.

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