Plz help; only able to access the internet via Wi-Fi, can't access using at&t network - Note 7 Questions & Answers

Plz help; only able to access the internet via Wi-Fi, can't access using at&t network
Has anyone else had this problem? I can only access the internet using Wi-Fi on my N7A. I can't access the internet using at&t's network even
when the signal strength is showing 5 bars. I've tried accessing the internet using Chrome, FoxFire, etc, I get the following error message:
"You are offline.
try:
- Turning off airplane mode (if it was on I wouldn't be getting Wi-Fi)
- Turning on mobile data or Wi-Fi
- Checking the signal in your area"
My phone is a "new" gen unlocked N730A bought from Best Buy, I had this problem with APH1 and now with the update 2APHE.
I'm running the phone stock (no pseudo-root)
I've done a couple factory resets then tried to access the internet via at&t's network - no joy
I'm really digging my N7 (my second one, sent the first one back due to the recall), but it has limited usefulness if I can only access the
internet when I have a Wi-Fi signal. Thanks in advance.
Edit: Oddly enough I have no problem making or receiving phone calls and I can send and receive text messages over the at&t network.
However I have no internet capability over at&t's network.

Ozzief16a said:
Has anyone else had this problem? I can only access the internet using Wi-Fi on my N7A. I can't access the internet using at&t's network even
when the signal strength is showing 5 bars. I've tried accessing the internet using Chrome, FoxFire, etc, I get the following error message:
"You are offline.
try:
- Turning off airplane mode (if it was on I wouldn't be getting Wi-Fi)
- Turning on mobile data or Wi-Fi
- Checking the signal in your area"
My phone is a "new" gen unlocked N730A bought from Best Buy, I had this problem with APH1 and now with the update 2APHE.
I'm running the phone stock (no pseudo-root)
I've done a couple factory resets then tried to access the internet via at&t's network - no joy
I'm really digging my N7 (my second one, sent the first one back due to the recall), but it has limited usefulness if I can only access the
internet when I have a Wi-Fi signal. Thanks in advance.
Click to expand...
Click to collapse
check your APN settings. Google it.

bump

racinwarrior said:
check your APN settings. Google it.
Click to expand...
Click to collapse
You are correct, the problem was an incorrectly set APN. I took the phone to a local AT&T store and
they were able to set the proper APN, now I get great 4G service. Thanks.

Related

No internet available via Mobile Network ?

Hey Y'all
I spent all day trying to figure out why I have lost my internet on my Desire.
I can browse using my wireless, but if I turn off WIFI, all I get is Webpage not available. (On any page I try)
I have been into the APNs to check the settings & they are all ok.
I am with Orange Uk & have an unlimited Internet package.
The little 3g arrows are flashing?
Also I have 70 meg Phone memory & I get a warning if try to intall a 1meg game, saying "Out of Space Program could not be viewed. Free up some space on your phone and try again".
Any help from the experts would be really appreciated.
Thanks
E
I had the same problem with the interent, turned the phone off then on, and internet started working again.
Ok further update.
My emails are working?
I just rang orange & they sent me the settings via text & told me to shut of my phone & remove the battery, then boot it up, & as expected, that did NOTHING!
So I have no idea why I can only browse using WIFI.
Mobile is enabled, I'm not in aeroplane mode, or anything daft like that.
The Equalizer said:
Ok further update.
My emails are working?
I just rang orange & they sent me the settings via text & told me to shut of my phone & remove the battery, then boot it up, & as expected, that did NOTHING!
So I have no idea why I can only browse using WIFI.
Mobile is enabled, I'm not in aeroplane mode, or anything daft like that.
Click to expand...
Click to collapse
What values do you get if you go:
settings/about phone/network
look at signal strength. might give you a clue.
i'm on orange uk and my desire can be tempremental. it's loads better outside of central london. perfect on wifi. if i'm in a pub in town trying to read the news, or on the bus home, sometimes i get next signal at all.
what i try, and this seems to work sometimes, is turning mobile on/off a few times, or even powering down/up.
ps. it's confusing when you make a statement and then put a question mark at the end (your emails are working? what does that mean - are you asking us, or telling us you're not sure, or what?)
I mentioned this in a different thread...
Do you switch off wifi correctly?
I found that when I am connected via wifi and then go out of range my mobile network can't connect to the internet.
I have to turn of wifi manually every time in order to have the mobile network working.
Usually switching to airplane mode and than back again solves this issue.
The important thing is to always switch from wifi to mobile network manually. It's quite annoying but it's not the end of the world.
Thanks for your replies.
I rang Orange again today, usual call centre.
It turned out in the end that I had lost my WAP settings.
The call centre talked me through setting up the WAP APN settings & the Internet came back.
Don't know how I lost them in the first place?

Data connection keeps dropping

I'm running my Captivate glide on Orange network (device is unlocked).
I rooted it following all the steps shown in http://forum.xda-developers.com/showthread.php?t=1378082 (BTW, works great thanks).
I kept AT&T rom, but issue happens also with Rogers rom.
This happens only on 3G/3G+ connections.
WiFi works great.
The issue looks quite simple: data connection drops (very) often.
No more email push notifications, ...
Have to go to Settings > Network > Airplane mode : switch it on and then witch it off to get data connection back.
It is not an operator issue. My other phone(s) are using the same and data connection works.
Is this a radio rom issue ? Is there a fix ? (didn't find a thing related to that issue).
Anyone having this issue ?
Depends on how strong your network is, I have experienced this a few times.
I keep getting this now that I have had more experience with it, anyone else experiencing random sharp drops in data speed/connection?
vil33 said:
Depends on how strong your network is, I have experienced this a few times.
Click to expand...
Click to collapse
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
frav said:
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
Click to expand...
Click to collapse
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
vil33 said:
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
Click to expand...
Click to collapse
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
frav said:
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
Click to expand...
Click to collapse
Maybe try flashing the Rogers kernel and ROM since that's what I have?
vil33 said:
Maybe try flashing the Rogers kernel and ROM since that's what I have?
Click to expand...
Click to collapse
Already did that, but that was a few days ago when looking for the WiFi tethering feature ...
I'll flash it back to Rogers kernel & ROM and test.
Update: Flashed Rogers rom.
Good news is I now have the Network settings back. (AT&T rom is not the right one, for sure !)
Data connection last longer. But the issue is still here.
Still investigating...
Anyone else having this issue ?
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
gabby131 said:
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
Click to expand...
Click to collapse
I checked, looks like it is not linked to a specific location. I've been travelling and issue kept occuring.
Once data connection is ok, it usually stays up for 2 to 5 minutes, then drops.
"4G" symbol is still displayed - but no more data connection. Web pages not available in browser, no email sync, no more IM, ...
While data connection is down, Cellphone still works, WiFi as well.
It may be linked to an APN issue ... Or definitely a Radio ROM issue.
I'm running Baseband I927RUXKJ5.
Anyone else having this issue ?
When I got the phone the AT&T rep told me there was a known issue with the phone dropping down to lower data speed. He told me if I experienced it to get a new SIM card. Doesn't sound exactly the same but maybe try that?

[Q] T-Mobile WIFI calling issue from behind corporate proxied-connection

I have no T-Mobile tower reception at work, and was looking forward to the wifi calling capability to come to the rescue with this new phone/service. Unfortunately, my work wifi requires a proxy-serverort for browser connection, and once I update the wireless connection with these settings - I am able to browse fine.
Regardless of the wireless signal strength, the WiFi Calling status states : Poor WiFi signal, before timing out with REG99 error - unable to connect. I have also noticed on this phone and the HTC EVO 4G, that while on wifi at work, my download speeds (via speednet) are high (>10mbps), but nothing shows up in the upload section.
Given the above, and knowledgeable of the fact that my corporate network does shut down access to other ports - is there any workaround to enable wifi calling behind a proxied network? I have even tried to add a new APN to include the proxyort to no avail.
wifi calling from the home network works without any issues, and yes i am rooted.
TIA for any help.
Found the solution. Turns out that accessing the proxied wireless network was the root cause of the issue. We also have access to a guest network, that interestingly does not require a proxy connection to the outside world, and that works perfectly fine!
Still unanswered then, is what ports does this phone require that are being blocked by the proxy server?
I would also like to know the answer to this. I do not have access to another wifi server to test this. What is weird though is that my Sensation that I just got rid of had no issues with wifi calling on the same network, explain that!

No Mobile Data

Hi, its my first post on the Z1C forum.
I just got one yesterday to replace my Nexus 5 and am accounting a few things I need help with since I am new to the xperia line of phones.
So my phone looks like this (for data) however I can't browse anything. I have mobile data enabled, national roaming and preferred network being 4G but nothing is working. With my Nexus 5 my data just worked so I am unsure why this is happening here. I can send texts and make calls just fine. Phone is on lolipop 5.0.2
The wifi signal in my room is terrible and its constantly dropping and when that happens I can't do anything with it.
I am on tesco mobile with a 2GB 4G plan.
http://imgur.com/GBhJJEW
--------
Edit: So I looked around I went into mobile network and scanned, found tesco and registered. So I have 3G data now, but 4G isn't registering. Maybe I need to phone up Tesco and ask them.
Or maybe it's just not a 4G mast where you're connecting?
Is problem "no mobile data at all" or "no LTE connection" ?
Can you transfer data on 3G?
If so - check twice if your SIM card is LTE compatible.
I had to adjust the APN on my phone when I first got it as the one it autodetected wasnt correct. Try that out.
Hi so i just got a z1c and this happened to me. I could send and get text/calls even get notifications and updates. I called sony and t-mobile, nether could help me. Then i found a option under "more" in settings to update "Internet settings" find your server and hit ok. Try it out, i hope this helps.
In my case I needed to contact my carrier to enable 4G. Tried it?
Not sent by me.
settings.>>other>>>internet settings>>>download internet and mms settings...
this should do the trick...
Inconsistent Connection
I got my Z1C a few days ago and updated it to Lollipop yesterday. Ever since the update, the phone has been dropping data connection. I don't know what's the initial cause yet but as it stands, in order to get it working again I have to take out the SIM and reinsert it multiple times. I'm watching it carefully tho because it seems to happen whenever I start Candy Crush. Is there anybody else having this experience?

No internet with WiFi or mobile network.

Hello!
I have the strangest problem with my Huawei Mate SE and I'd be shocked if you've ever seen something like it. Up until 24 hours ago everything was working mostly perfectly. But now I'm having network issues, and these aren't ordinary networking issues.
I cannot connect to the internet with WiFi or my mobile network. BUT, there is one network that allows me to reach the internet, my home wifi network. I can connect to different networks, I can connect to 4g and 4g LTE, but I keep getting timeout errors going through those.
I've already factory reset my phone and I'm about to return this phone if it can't be fixed. Does anybody have any ideas? Thank you!

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