[Q] T-Mobile WIFI calling issue from behind corporate proxied-connection - T-Mobile, Samsung Galaxy SIII

I have no T-Mobile tower reception at work, and was looking forward to the wifi calling capability to come to the rescue with this new phone/service. Unfortunately, my work wifi requires a proxy-serverort for browser connection, and once I update the wireless connection with these settings - I am able to browse fine.
Regardless of the wireless signal strength, the WiFi Calling status states : Poor WiFi signal, before timing out with REG99 error - unable to connect. I have also noticed on this phone and the HTC EVO 4G, that while on wifi at work, my download speeds (via speednet) are high (>10mbps), but nothing shows up in the upload section.
Given the above, and knowledgeable of the fact that my corporate network does shut down access to other ports - is there any workaround to enable wifi calling behind a proxied network? I have even tried to add a new APN to include the proxyort to no avail.
wifi calling from the home network works without any issues, and yes i am rooted.
TIA for any help.

Found the solution. Turns out that accessing the proxied wireless network was the root cause of the issue. We also have access to a guest network, that interestingly does not require a proxy connection to the outside world, and that works perfectly fine!
Still unanswered then, is what ports does this phone require that are being blocked by the proxy server?

I would also like to know the answer to this. I do not have access to another wifi server to test this. What is weird though is that my Sensation that I just got rid of had no issues with wifi calling on the same network, explain that!

Related

Weird wifi-tether problem...

I'm having trouble getting wifi tether to work with 4G. It was working fine yesterday, and nothing has changed between when I last used it and now. The weird part is, when connected to 4G and tethered I can go to any Google site, but nothing else will load. When I'm connected to 3G everything works. I thought maybe it was that wifi tether is set to use Google's DNS and perhaps Google was having issues, but why would they work for 3G and not 4G. Do you think Sprint/Clearwire is blocking Google's DNS in an effort to curb unpayed tethering on 4G? Any other ideas?
Edit: I've tried a few different free DNS services and the same thing happens with all of them. No connection issues on 3G, but ONLY Google pages will load via 4G, regardless of which DNS service I'm using. This is a very strange problem....The only two things I can think of is Spring/Clearwire blocking DNS services or there's some sort of bug on the 4G network at the moment.
I'm seeing the same issue, and I did the same troubleshooting steps. It's almost as if they are inspecting http headers and checking the MAC against some database. Hopefully something is just broke on Sprint's side, though.
Co-signing. 3G wireless tether works while 4G doesn't.
Same Problem in NYC
Hey Guys, glad I found this post. Thought I was going crazy. Everything is fine on 3G but only google sites and certain non picture portions of other websites will load on 4G.
Strange thing is that all websites are fine on the phone itself while on 4G.
Heard someone that's using the paid sprint hotspot is having the same issue, so I'll keep my fingers crossed that this is a temporary issue.
rpav2004 said:
I'm seeing the same issue, and I did the same troubleshooting steps. It's almost as if they are inspecting http headers and checking the MAC against some database. Hopefully something is just broke on Sprint's side, though.
Click to expand...
Click to collapse
What? You do realize that the only MAC Sprint ever sees is that of the phone, right? As for inspecting headers, not only would that be trivial to get around, but it would also be likely to cause breakage in third-party browsers as the whitelist would likely not be complete. Reliable browser detection via HTTP is near impossible. That also would have no effect on non-HTTP traffic, IMAP e-mail or an XMPP instant message connection for example.
wolrah said:
What? You do realize that the only MAC Sprint ever sees is that of the phone, right? As for inspecting headers, not only would that be trivial to get around, but it would also be likely to cause breakage in third-party browsers as the whitelist would likely not be complete. Reliable browser detection via HTTP is near impossible. That also would have no effect on non-HTTP traffic, IMAP e-mail or an XMPP instant message connection for example.
Click to expand...
Click to collapse
I believe there is an individual MAC for every radio in the phone, so you would have a unique MAC for your cell radio, wimax radio, bluetooth radio, etc. Also, I don't believe he's referring to the browser's identity info, but the packet headers that contain DNS/tcp/etc. info that all network services use. That would have an effect on ALL traffic, and it clearly does as nothing works expcept most google services.
I have been usb tethering with CM7 since GB6 and it would switch back and forth between 3G and 4G without any problems. Pre GB roms would require google tether which would only work on 4G.
I am now experiencing the same dead 4G tether and am not droping back to 3G since the 4G signal is good. Yep like everybody else the phone by itself is connecting and browsing.
All tether traceroutes and pings seemed reasonable. Flashed back to an earlier working release and it also failed. I have not tried any port other than 80 at this time.
marcog42 said:
Heard someone that's using the paid sprint hotspot is having the same issue, so I'll keep my fingers crossed that this is a temporary issue.
Click to expand...
Click to collapse
I just added the Sprint HotSpot to my account and I can confirm that it's working flawlessly with 4G. Even with the HotSpot feature on the account, wireless tether will not work.
Imap works, SMTP works, ftp works, ftp via browser (port??) or any other browser activities do not work while tethering on 4G.
Port 80 and/or tethering via browser is hosed.
What wifitether version is everyone using? I'm using 2.0.5
Well, I got home connected to 4G and tethered to my laptop. Everything worked. Might be dependant on what tower you're connected to. I'm using wifi tether 3.0 pre11, but had the issue with 2.0.7.
marcog42 said:
Well, I got home connected to 4G and tethered to my laptop. Everything worked. Might be dependant on what tower you're connected to. I'm using wifi tether 3.0 pre11, but had the issue with 2.0.7.
Click to expand...
Click to collapse
I believe you're correct. I downloaded 3.0 pre11 and still nothing. Strangely enough it would allow streaming of an Amazon video on the browser but it worked on 2.0.5 as well. I wonder what clearwire is doing on their end. Does anybody have any ideas on circumventing it?
wolrah said:
What? You do realize that the only MAC Sprint ever sees is that of the phone, right? As for inspecting headers, not only would that be trivial to get around, but it would also be likely to cause breakage in third-party browsers as the whitelist would likely not be complete. Reliable browser detection via HTTP is near impossible. That also would have no effect on non-HTTP traffic, IMAP e-mail or an XMPP instant message connection for example.
Click to expand...
Click to collapse
I didn't go into much detail since I was posting from my phone, but allow me to expound now. Wifi-tether does nothing more than NAT your internal network to it's live IP address, whether that be on 4G or 3G. Both of these radios have the physical addresses that would not be hard to trace on a cellular network. When the packets are transmitted, as is the case with any packet transmission, the only information that gets changed as the packet passes through the NAT is the IP address. All of the other information stays the same. Now, in terms of most traffic, this isn't a big deal, but with HTTP and HTTPS traffic, the stream of data sent contains the header of the browser sending the request. Since the NAT doesn't mask this data, it's sent out into the wild blue yonder (Sprint's Clearwire WAN) where the capability of inspecting the packet header is very easy to do with most enterprise grade equipment. Now, while any blacklist of headers will inevitably be incomplete, a very simple whitelist of 'known' headers - such as mobile browsers on the market and the included browser on the phone - can be implemented with a few short lines of code. Now, while it might seem trivial, how many users are going to attempt to obfuscate or change their packet header identifiers just to get online? They'll give up, use another connection, or just view the pages on the phone.
I tested this for awhile today, using multiple different browsers on my PC and got nothing. I opened up a VPN connection to my workplace, and routed all my traffic through that (that is, encrypted in an IPSEC tunnel) and the internet worked fine. The most brilliant part, from Sprints point of view, is that the HTTP session is never actually 'closed', just kept in a perpetual waiting state where no data is transmitted. If this is all a fluke, it's the best bandwidth saving fluke Sprint could ever dream up.
All in all, I'm really really hoping this is a snafu, but all signs are pointing to sprint catching onto our usage, which is a huge uh-oh.
edit: I was still able to ssh and telnet via my tether, and open up the VPN and receive email, which points to this being a targeted attack on HTTP. Double uh-oh.
Firefox, IE, Opera, Epithany, Chromium, Midori and Konqueror all fail.
Port 80 traceroute is good.
Does anybody knnow of an agent switcher that can be used?
What about downloading Adfree and installing the host files. That fixed my data issues on my Evo.
Sent from my PC36100 using XDA App
This appears to be a new sprint development. Are you saying that you can tether with 4G?
Aha... finally found some people who are having the same issues, 4g just stopped working with wireless tether about 3 days ago. 3g works just fine, and 4g connects and is pushing data to the phone, but no webpages are loading on my laptop when 4g is on... I'm out of 4g range right now, but will check back in when I'm back in range tomorrow.
It's working for me again. I'm replying to this thread using my wifitether uder 4G.
Working again here too.

Smart Network Switch option Missing?

I have a Verizon G4 and have one major gripe.
At my workplace, the wifi is somewhat spotty and it's a guest network that requires authenticating (clicking an "i agree" button)
So my phone will, throughout the day, as it detects the "weak" signal, automatically turn off that network due to "unreliable internet connection".
Even as I'm back in an area with a strong signal, now my phone is ignoring that and stuck trying to use mobile network. I have to go into my network list and manually tell it to reconnect.
During all of this, wifi is enabled the entire time.
I see where others have had the same problem on other phones and have turned off "Smart Network Switch" and I even read where someone had done this on a LG G4 (not verizon).
So I'm thinking this is something Verizon removed. Anyone have any ideas?
Smart Network Switch is just a feature that checks for a "data" connection over wifi and switches to use Mobile Data if WiFi loses internet access.
I am not sure the G4 has this. When I am connected to WiFi with a bad signal, it will just send me a popup telling me the WiFi has no internet access and whether to use Mobile Data or not. The feature you are looking for is "Avoid bad WiFi Connections", which is the same thing with a different name. Just make sure that is OFF. That will force WiFi to use WiFi as the only connection.
And it sounds like your wireless network sucks and needs to be upgraded to a corporate solution.
Just FYI, in my WiFi > Advanced WiFi settings, I have everything unchecked + "Keep WiFi on when screen is off" = Yes.
Well "avoid bad Wi-Fi connections" is off. Read on another forum that the mobile version I think it was had the smart network option.
I have the same options as you except I also allow Wi-Fi scanning.
I have tried with that one both on and off and see the same behavior.
I never get a popup, it just ignores that wifi connection and used mobile data. When I look at my Wi-Fi list, it'll say something about unreliable internet connection in small text,on the Wi-Fi network that it disconnected from. Surely I'm not the only one seeing this.. :/
Beats me. Sounds like the Access point you are connecting to has a bad internet connection. What is happening is you are connected to the WiFi and it notices that the WiFi AP is either dropping internet connection (Google pings google servers to test connections) or bouncing.
In order to keep from losing a data connection, it seems to be switching to your cellular network.
I see this often because we install APs (I am a network engineer). I think your phone is trying to protect you and that is normal behavior. Here is another scenerio: In a hotel, wifi is always set to OPEN. If your phone automatically connects to the hotels network, you will lose a data connection because Hotels require you to "sign-in", just like most free wifi places do. The phone sees that your phones WiFi connection is not accessing the internet and making sure you are good.
I am not sure how often it "checks" the wifi for a good connection or if it ever does once it switches.

Wifi network not found

Hi.
Since a few weeks I have a strange problem with my Wifi connection.
When I'm at home and turn on Wifi everything works fine for some time and my M9 connects to my Wifi. But after some time (haven't found a rule, sometimes after 1 hour, sometimes after 5 hours, etc) the wifi connection is lost and my network is no longer listed in the list of available networks. It also seems like the list of available networks is getting shorter the longer wifi is turned on.
If I turn of wifi and turn it on again after a few seconds my network is found immediately and the phone connects without any problems.
I'm not 100 percent sure but bluetooth seems to have almost the same problem and the phone no longer connects to my smartwatch until i turn off and on bluetooth. Sometimes it is also ok to turn off and on bluetooth to get my wifi back running.
The problem started to exist on lollipop and is also present on mm. I already did a factory reset but it didn't seem to help.
Anyone experiencing the same problem or has any clue what it could be? Maybe a hardware problem?
Kind regards,
TeQuiLLaXY
Perhaps a router problem ?? Or a service provider issue with WIFI ?
Does the device connect with other WIFI signals other than your primary signal ?
Just a few other areas to check beyond the device that can be overlooked...g
gregsarg said:
Perhaps a router problem ?? Or a service provider issue with WIFI ?
Does the device connect with other WIFI signals other than your primary signal ?
Just a few other areas to check beyond the device that can be overlooked...g
Click to expand...
Click to collapse
Hi gregsarg, thankfs for your reply.
The router doesn't seems to have a problem since other devices have no problem to connect to it. Service provider has nothing to do with wifi, the phone is not connecting to the wifi it has no problems accessing the internet via wifi when it shows it's connected. Also the connection can be established as soon as i disable and reenable wifi on my phone for about a second.
I don't have access to the other networks that are around my home so I can't check if it connects to other networks, it's just strange that the device does not show my network in the list of available networks after it has lost connection. If I disable and reenable wifi on the phone it immediately shows my wifi in the list of available networks. SSID is not hidden...
Could be hardware related...
And you could RUU back to stock and test again to rule out a software issue...g

Plz help; only able to access the internet via Wi-Fi, can't access using at&t network

Plz help; only able to access the internet via Wi-Fi, can't access using at&t network
Has anyone else had this problem? I can only access the internet using Wi-Fi on my N7A. I can't access the internet using at&t's network even
when the signal strength is showing 5 bars. I've tried accessing the internet using Chrome, FoxFire, etc, I get the following error message:
"You are offline.
try:
- Turning off airplane mode (if it was on I wouldn't be getting Wi-Fi)
- Turning on mobile data or Wi-Fi
- Checking the signal in your area"
My phone is a "new" gen unlocked N730A bought from Best Buy, I had this problem with APH1 and now with the update 2APHE.
I'm running the phone stock (no pseudo-root)
I've done a couple factory resets then tried to access the internet via at&t's network - no joy
I'm really digging my N7 (my second one, sent the first one back due to the recall), but it has limited usefulness if I can only access the
internet when I have a Wi-Fi signal. Thanks in advance.
Edit: Oddly enough I have no problem making or receiving phone calls and I can send and receive text messages over the at&t network.
However I have no internet capability over at&t's network.
Ozzief16a said:
Has anyone else had this problem? I can only access the internet using Wi-Fi on my N7A. I can't access the internet using at&t's network even
when the signal strength is showing 5 bars. I've tried accessing the internet using Chrome, FoxFire, etc, I get the following error message:
"You are offline.
try:
- Turning off airplane mode (if it was on I wouldn't be getting Wi-Fi)
- Turning on mobile data or Wi-Fi
- Checking the signal in your area"
My phone is a "new" gen unlocked N730A bought from Best Buy, I had this problem with APH1 and now with the update 2APHE.
I'm running the phone stock (no pseudo-root)
I've done a couple factory resets then tried to access the internet via at&t's network - no joy
I'm really digging my N7 (my second one, sent the first one back due to the recall), but it has limited usefulness if I can only access the
internet when I have a Wi-Fi signal. Thanks in advance.
Click to expand...
Click to collapse
check your APN settings. Google it.
bump
racinwarrior said:
check your APN settings. Google it.
Click to expand...
Click to collapse
You are correct, the problem was an incorrectly set APN. I took the phone to a local AT&T store and
they were able to set the proper APN, now I get great 4G service. Thanks.

WiFi Calling Issues

I have terrible cell signal at home, so rely on wifi calling to make my phone function as, well, a phone. However, recently something has changed where WiFi calling no longer appears to work even though I have it enabled. Actually, that's not strictly true, it works, but only randomly and seems to not be available the majority of the time.
Previously, as I could often get 1 bar of signal, what I would do is enable airplane mode, then turn wifi back on to get wifi calling working. However, this no longer works. I have reset network settings, re-enabled and registered Wifi calling, checked with my provider that Wifi calling is available, used the Samsung Band Selection app to set to prefer using Wifi calling over cell data. I'm sure there are other things I have tried, ultimately, nothing seems to work.
Wifi speeds are good, I'm at the end of my rope with it.
It's a Sprint (T-Mobile) phone, still on a Sprint SIM here, spent an hour with support yesterday and they basically had me repeat everything I have already tried before telling me they will have to escalate it.
Anyone else having issues? Any idea what to do?
Thanks.
Not sure if this will help, but you might want to look into what port wifi calling uses and make a port forwarding entry in your modem. I just remember long ago when tmobile had their TM-AC1900 router,something about it having certain ports open to allow for wifi calling. This was before they released their 4g lye personal cellspots.....this was a wifi cellspot
Wi-Fi Calling on a corporate network
Find the technical details to set up a corporate environment for T-Mobile Wi-Fi Calling.
www.t-mobile.com
Archived - NETGEAR Communities
community.netgear.com
These may help.....
P.s i have Xfinity for home internet and tmobile for a carrier.....my wifi calling has been weird at times out of the home while connected to Xfinity hotspots......and long story short, now that Xfinity has their own cell service they may be crippling ports....just a thought....manually forwarding those wifi calling ports should fix that if that's the case....

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