Moto z play has no data on att - Moto Z Play Questions & Answers

Got my new unlocked moto z play today. Went to the AT&T store to get a new sim. Had a micro needed a nano. Anyway did this during my lunch hour, they activated my phone and I left. Later on noticed I had no internet. The data icon showed a question mark. I called support an after an hour they stated my phone is not compatable with there system. I have phone and text, but no data. The phone is being marketed as AT&T compatable. After going to the moto site they have an area that states the phone may not be compatable with all services that AT&T has. I find it hard that they would exclude data.
Anyone else with this issue?

Funny enough I also have no data. However my issue started when I tried to root, and ended up having to flash a boot.img from another variant to even boot anymore. You can check to see if your APN's are set up correctly, or if you have any. Before all of this though, I had data working fine.

Seems like ATT says any unlocked phone is not compatible, or they send you the wrong SIM in the mail. Like was said before, check that you have an Access Point Name setup. I always have to with unlocked phones.

Well it seems it was the APN, damn spent an hour with a tech and the didn't know that. You would think after checking to see that the sim matches there account that would be next. Thanks all for your help. Love the phone would have hated to return it.

Tech support for most companies are useless. They read off of a list of things that could be wrong. Passed that list they have hardly any technical knowledge. 99% of the time you're better off coming here with questions...

metalmike6 said:
Tech support for most companies are useless. They read off of a list of things that could be wrong. Passed that list they have hardly any technical knowledge. 99% of the time you're better off coming here with questions...
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That is so true, thats y i ask here first.
Sent from my SM-T280 using Tapatalk

enferraro said:
Well it seems it was the APN, damn spent an hour with a tech and the didn't know that. You would think after checking to see that the sim matches there account that would be next. Thanks all for your help. Love the phone would have hated to return it.
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Can I ask what apn settings gave you data? It could help with my problem.

att tech support
jon7701 said:
Can I ask what apn settings gave you data? It could help with my problem.
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the link i got from the tech was the following, fixed my issue
https://
wwwDOTattDOTcom/
esupport/article.html#!/wireless/KB424489?source=redirect
sorry cant post links.... take the spaces and stuff out can i ask a more senior member to fix and repost?

I am getting band 17 on Att
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gavinswilson said:
the link i got from the tech was the following, fixed my issue
https://www.att.com/esupport/article.html#!/wireless/KB424489?source=redirect
sorry cant post links.... take the spaces and stuff out can i ask a more senior member to fix and repost?
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Fixed the link. The APN settings are correct, but my problem is from software corruption of some kind. I just have to wait until the RETUS stock firmware gets released...

Related

Anyone with Unlimited Data get a Certified Like New Replacement?

So I am a little hesitant about activating the replacement device I received today...I got my Nexus before they switched to the shared data and was told I can keep it until I activate another 4G phone. I am wondering if their automated systems will treat this device as a new phone considering its got a different serial and all. Has anyone went through this recently?
slickrickstyles said:
So I am a little hesitant about activating the replacement device I received today...I got my Nexus before they switched to the shared data and was told I can keep it until I activate another 4G phone. I am wondering if their automated systems will treat this device as a new phone considering its got a different serial and all. Has anyone went through this recently?
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I haven't done it recently, but that shouldn't be an issue.
Can't you just pop your sim in and go?
This is my first 4G device with a sim so I wasnt quite sure how exactly it will work out and calling Verizon didnt help at all the two ladies I talked to couldnt grasp the question I was asking with one telling me that as long as the Unlimited Data is on my account i'll never lose it...Figured I was much better coming here instead
slickrickstyles said:
This is my first 4G device with a sim so I wasnt quite sure how exactly it will work out and calling Verizon didnt help at all the two ladies I talked to couldnt grasp the question I was asking with one telling me that as long as the Unlimited Data is on my account i'll never lose it...Figured I was much better coming here instead
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I have unlimited data on VZW, and I had an LG Revolution, granted this example is before the shared data BS, I just bought a used GNexus off ebay about 2 months ago. I just walked into the store, said I need to get a micro SIM (REVO used full size SIM), they got me a new micro SIM, even activated it for me, and I specifically said I want to make sure my plan does not change and she said of course not, and it did not.
You should only loose it if you buy a new phone from them and then re-up your contract.
From this point forward pretty much all VZW customers with unlimited plans need to buy phones from other sources than VZW.
Big Cam said:
You should only loose it if you buy a new phone from them and then re-up your contract.
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This is true. You will only lose your unlimited if you use a subsidy or do a transfer of liability.
Thanks guys it went off without a hitch and when i checked with *#*#RTN#*#* i was surprised to find that this phone has not been reconditioned...So I am assuming its new which is nice...Its a v.9 though while my previous one was a .10. Doesn't look like the signal has improved though so far which is frustrating.
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slickrickstyles said:
Thanks guys it went off without a hitch and when i checked with *#*#RTN#*#* i was surprised to find that this phone has not been reconditioned...So I am assuming its new which is nice...Its a v.9 though while my previous one was a .10. Doesn't look like the signal has improved though so far which is frustrating.
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Its a refurbished phone. Trust me. They're good at refurbing the nexus. I have no idea why you thought you'd lose unlimited...all you have to do is slip in your SIM, no activation required.
Sent from my Galaxy Nexus using xda app-developers app

Possible Unlock For SGH-T999L?

After scouring the net for the last week or so to find a method of unlocking the SGH-T999L without either purchasing a box or an unlock code from a shady eBay dealer, I stumbled across an app that seems like I might do the job.
RegionLockAway by Chainfire seems to remove the network lock on this specific model, despite being designed for the Galaxy Note 3.
(original thread) http://forum.xda-developers.com/showthread.php?t=2470551
Now, I've tried this on my phone, and as I said before, it seems to have removed the network lock on my SGH-T999L, but only partially. I am no longer bothered for an unlock code when booting the phone with an AT&T or MetroPCS SIM card inserted, and my account details assigned to the SIM cards are displayed under my phone's settings. The issue is that I cannot seem to connect to any networks.
I don't know if this will lead to anything, but I just felt like sharing this little tidbit of information with you guys. If anyone else would like to try this out and post results, I'm sure it would be greatly appreciated by the community. Hopefully this gets us one step closer to unlocking this bastard of a phone with minimal effort.
P.S. If this is in the wrong section, feel free to move it, and I apologize.
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CraviingCritic said:
After scouring the net for the last week or so to find a method of unlocking the SGH-T999L without either purchasing a box or an unlock code from a shady eBay dealer, I stumbled across an app that seems like I might do the job.
RegionLockAway by Chainfire seems to remove the network lock on this specific model, despite being designed for the Galaxy Note 3.
(original thread) http://forum.xda-developers.com/showthread.php?t=2470551
Now, I've tried this on my phone, and as I said before, it seems to have removed the network lock on my SGH-T999L, but only partially. I am no longer bothered for an unlock code when booting the phone with an AT&T or MetroPCS SIM card inserted, and my account details assigned to the SIM cards are displayed under my phone's settings. The issue is that I cannot seem to connect to any networks.
I don't know if this will lead to anything, but I just felt like sharing this little tidbit of information with you guys. If anyone else would like to try this out and post results, I'm sure it would be greatly appreciated by the community. Hopefully this gets us one step closer to unlocking this bastard of a phone with minimal effort.
P.S. If this is in the wrong section, feel free to move it, and I apologize.
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Tried changing ur apn settings?
I'm very interested in this, and the APN might just be what he needs, please post results whenever you have them.
I concur. Sounds definitely like APN issue.
Still searching...
Perseus said:
I concur. Sounds definitely like APN issue.
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Rooted sgh-t999L with stock 4.3... I just tried this in hopes of a network unlock as a side effect and it did not work. I ran it twice to make sure.

Need help with activating pre paid service

I bought my LS970 from a guy, I didn't ask many questions. Shortly after I got it, I flashed it to PagePlus and had it activated. I dropped it and the touch screen stopped working. So I let the service go. I just got it fixed again and I tried to re activate it back with PP, but they said my phone is no longer in service with them and they can't reactivate it because it's not a Verizon phone.
I would like to get it activated on another pre paid plan, but I'm not having any luck finding one that works. ANY help at all would be appreciated. Another thing, I checked the MEID and I got this back.
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I'm just guessing, but I think I'm going to have to pay someone to unlock my phone from Sprint so I can use it on Net10 or whatever. I could be wrong, but does that seem like that's what I have to do?
Strizay said:
I'm just guessing, but I think I'm going to have to pay someone to unlock my phone from Sprint so I can use it on Net10 or whatever. I could be wrong, but does that seem like that's what I have to do?
Click to expand...
Click to collapse
Sounds like it may need to be flashed. Carrier unlocks usually apply to SIM (GSM) devices. If you want to use a CDMA device on another carrier you need to flash it. Unfortunately it looks like a lot of carriers communicate now than before and someone seems to have blocked your IMEI and as far as I know, changing it is against some laws, depending on your location.
dopy25 said:
Sounds like it may need to be flashed. Carrier unlocks usually apply to SIM (GSM) devices. If you want to use a CDMA device on another carrier you need to flash it. Unfortunately it looks like a lot of carriers communicate now than before and someone seems to have blocked your IMEI and as far as I know, changing it is against some laws, depending on your location.
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I flashed it to PagePlus and was using it on that carrier until the phone broke, like I mentioned above. It's just still seeing the MEID number as being as a Sprint contract phone. I think I just need someone to unlock it or find a way to get the unlock code so I can do it myself.
so what you're saying is, that I can't just get an unlock code to get it off of Sprint, I actually have to flash it to another carrier again? What carrier would you suggest? Could I use NET10 or StraightTalk?
Anybody?
bump
bump
OK, I didn't really get any help yet, so instead of another bump could maybe someone point me to a working tutorial to flash my LS970 to another network? One that I can use as a pre paid service. Like Ting or Net10 or Virgin? Please.
wireless workshop
I used wireless workshop. Pm me for details. Or goto wireless workshop dot com
toneloclbc said:
I used wireless workshop. Pm me for details. Or goto wireless workshop dot com
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I sent you a message toneloclbc

unlock request 7t t-mobile

hi, i'm not in the united states, and i bought a locked oneplus 7t on ebay, where could i unlock it? what page or person sells me that service
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Do you know google search engine? It can search whatever you want online. Crazy, right?
Literally first google result. Don't waste others time if you're too lazy to do it yourself annon.
9
XDHx86 said:
Do you know google search engine? It can search whatever you want online. Crazy, right?
Literally first google result. Don't waste others time if you're too lazy to do it yourself annon.
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Obviously it uses Google, but did I send $ 80 to the first page I find without trusting it? When can I ask experienced people and they recommend a reliable one? What attitude do you have?
XDHx86 said:
Do you know google search engine? It can search whatever you want online. Crazy, right?
Literally first google result. Don't waste others time if you're too lazy to do it yourself annon.
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If you read, you realize that I do not meet these requirements, but your desire to stand out clouds your vision
tnadieee said:
9
Obviously it uses Google, but did I send $ 80 to the first page I find without trusting it? When can I ask experienced people and they recommend a reliable one? What attitude do you have?
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tnadieee said:
If you read, you realize that I do not meet these requirements, but your desire to stand out clouds your vision
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You didn't specify if your device is US variant or not, you just said I'm not in US and bought something from ebay. And I don't care if you met the requirements or not I lead you there and you do the rest. Also the guy is doing it for free no money involved.
Anyway, unless you meet the requirements stated in here you can't unlock it the normal way, to unlock it you'll need to flash a stock international ROM.
This method is not recommended as it may not work and you'll just waste your time, really. Also you may have to download and flash multiple ROMs until you find the correct one that works for you.
Back then you'd flash a metropcs ROM, unlock, then flash back. But that's back then. Don't know if this still work, or if it works for someone out of the US.
Desire to stand out? Cringe. Who am I standing out for? I'm honestly trying to help but I hate people who don't want to be helped but want to be mouth fed.
I know there was someone who had unlock tokens idk if they are still doing it tho look threw the thread

Question SIM unlock

Is there a way to SIM unlock the at&t pixel 6 pro on here? Other than the obvious "pay the balance off"?
If there is, you can probably find the answer in one of the search results for AT&T in the title of a thread in this section.
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roirraW edor ehT said:
If there is, you can probably find the answer in one of the search results for AT&T in the title of a thread in this section.
View attachment 5536747
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I honestly don't see that from my end. This new layout is confusing AF. But I haven't been on xda in a long time until recently.
Nickdroid86 said:
I honestly don't see that from my end. This new layout is confusing AF. But I haven't been on xda in a long time until recently.
Click to expand...
Click to collapse
Close to the upper right corner of the browser window. I understand. It's different. And yes, the app is way different, and almost every time on mobile I access XDA in Chrome too, and if necessary, in Desktop mode.
Thank you for your help, in the mean time I reached out to unlock base and they said this after failing to get an unlock code:
So I tried this method, and it works for at&t variant. But.... If I reset the phone, with my T-Mobile SIM inserted, it reverts back to locked with SIM error. Is there a way to make this permanent so I can reset if needed?
Nickdroid86 said:
So I tried this method, and it works for at&t variant. But.... If I reset the phone, with my T-Mobile SIM inserted, it reverts back to locked with SIM error. Is there a way to make this permanent so I can reset if needed?
Click to expand...
Click to collapse
Please don't ask the same question in two different threads, especially so close together, but should always be avoided with only a rare exception. Other post -> https://forum.xda-developers.com/t/pixel-6-sim-unlock-workaround.4397465/post-86425807
roirraW edor ehT said:
Please don't ask the same question in two different threads, especially so close together, but should always be avoided with only a rare exception. Other post -> https://forum.xda-developers.com/t/pixel-6-sim-unlock-workaround.4397465/post-86425807
Click to expand...
Click to collapse
Sorry about that, I already had this thread going first. Then posted on another found in the search per your request.
That's a pretty common situation to be in. Luckily, there are a few alternatives to consider. One option is to use an unlocking service. There are some pretty affordable unlocking services out there that can help you out. One that I've heard good things about is https://bestphoneunlock.com/unlockriver/ . They've got a solid reputation and offer unlocks for a wide range of devices, including the Pixel 6 Pro. Of course, you'll want to do your own research and make sure you're comfortable with any unlocking service before you hand over your hard-earned cash. But hey, it's worth a shot if you're looking to save some dough and get your Pixel 6 Pro unlocked.

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