Headphone Jack Problem? - Google Pixel XL Questions & Answers

I tried plugging in an aux cable last night, and I couldn't get it to go all the way in. If I pushed it hard enough, the sound would come through the speakers but as soon as I let go, it disconnected. I tried a few different pairs, and it seems there's something preventing the 3.5 mm jack from being inserted all the way. I tried it with and without my Rugged Armor case, too. Anyone else have this issue? Might have to take it in, but with the Pixel XL being in short supply I really don't want to go without a phone

Just rma it

I gave it quite a bit of pressure. I didn't wanna break it, lol. I shouldn't have to push it in that hard though, just wondering if this was a universal issue or is it an isolated incident

ChrisAC84 said:
I gave it quite a bit of pressure. I didn't wanna break it, lol. I shouldn't have to push it in that hard though, just wondering if this was a universal issue or is it an isolated incident
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Click to collapse
Hi Chris,
It appears I am having the same, or nearly identical issue. I tried using my aux cord, as I normally do nearly every day, on Wednesday and it wasn't connecting properly, giving some weird feedback through the output (or no output at home) and thought it was an issue with the aux to cassette (very possible with the high use and mechanical failures).
At home I tried with headphones, and I could not get a full connection. The device stopped playback of the music as it always does when it detects some input, but there was no output, and at times google now would be activated or the volume down would be activated, but this headphone had no control on it whatsoever, so some sort of short/feedback was emulating a volume control.
Talking with project fi now about my options...still haven't sold my 6p yet so I could still use as a backup, but what a hassle...
I've never had this problem before. Could it be lint? I can't look inside and tell, and I don't have tweezers small enough to reach in.

PapaGUnit said:
Hi Chris,
It appears I am having the same, or nearly identical issue. I tried using my aux cord, as I normally do nearly every day, on Wednesday and it wasn't connecting properly, giving some weird feedback through the output (or no output at home) and thought it was an issue with the aux to cassette (very possible with the high use and mechanical failures).
At home I tried with headphones, and I could not get a full connection. The device stopped playback of the music as it always does when it detects some input, but there was no output, and at times google now would be activated or the volume down would be activated, but this headphone had no control on it whatsoever, so some sort of short/feedback was emulating a volume control.
Talking with project fi now about my options...still haven't sold my 6p yet so I could still use as a backup, but what a hassle...
I've never had this problem before. Could it be lint? I can't look inside and tell, and I don't have tweezers small enough to reach in.
Click to expand...
Click to collapse
If you take it into a bestbuy and go to the Samsung reps they'll take a look at it for you and tell you if there is lint or not and get it out for you I know that they're Samsung reps but they help with any Android device lol

Veid71 said:
If you take it into a bestbuy and go to the Samsung reps they'll take a look at it for you and tell you if there is lint or not and get it out for you I know that they're Samsung reps but they help with any Android device lol
Click to expand...
Click to collapse
No need, went to one of the phone service kiosks in the mall and they used tweezers to pull out a sh-t load of lint. Looked like a magic trick, neither of us could believe it.
Take a toothpick and press towards the bottom, if it's spongy, it's probably lint. Use a bright light to look inside.

A good sucking of the head jack should clear up any clogs..

I actually had the same problem (Pixel XL and I could not plug in my headphone jack all the way). I received the XL on 10/20, but had yet to use my headphones until this past weekend. It seems like this might be a common problem because when I called the Google Pixel Support, they immediately transferred me to Project Fi support and the girl I was speaking with immediately began the process of sending me a new phone (this was on Sunday 11/28). I received the new phone today (11/30) and everything works fine with the new phone and headphone jack.

I have this issue with the Google Pixel. I just got the device yesterday and when plugging it into aux cord in vehicle the sound was distorted. I tried the next time I got into car and it doesn't go in all the way. I went home and tried multiple pairs of headphones and they don't fit into headphone jack 100%. It goes in most of the way but stops at the top and doesn't hold in place. I called Google support and am waiting on a callback.

I had the exact same issue. A bit of canned air worked for me!

Related

Problem: Stuck in headphone mode after using 3.5mm audio jack

I was listening to music in my car today with my Sprint TP2 hooked up via the 3.5mm audio jack. When I disconnected the phone from the jack, the phone remained in 'headphone mode'. I knew it was in headphone mode still because it displays the little headphone icon on top and I could not hear any audio unless I reconnected the 3.5mm jack. So basically, I can't call anybody from my phone right now unless I hook it up to some speakers via the 3.5mm jack. That or use my BT headset.
Things I have tried to fix the phone;
- Unplugged and replugged in the 3.5mm stereo jack numerous times.*
- Soft reset
- Removed battery for 30 seconds and restarted
- Connected BlueTooth stereo headset and disconnected
* Extra weirdness; Gives me a voice commander error when I reconnect the jack. Voice Commander is not even enabled.
Nothing worked. So I just did a backup of my phone and I'm going to attempt a hard reset. We'll see if that fixes it.
Update: Right after I posted this thread, I tried plugging in several different devices with 3.5mm jacks and the headphone icon disappeared. However, I still did not have any audio. So I did a soft reset and surprise surprise... audio is back!!!
Anybody else encounter this bug? I'm not sure if it's a software or hardware bug, but it's definitely a bug.
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
sounds like a hardware issue? especially if the soft reset did not resolve the issue...
czbenson said:
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
Click to expand...
Click to collapse
Sprint and Verizon versions of TP2 have a integrated 3.5mm jack.
I just had the same problem being stuck in headset mode
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
sniczz said:
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
Click to expand...
Click to collapse
It is a hardware issue and is common to most 3.5mm jacks. I had also experienced this last year with my Treo Pro and since I really wanted to know the problem, I opened up my phone and voided all warranties. Inside the 3.5mm jack there's a lever type copper that bends to make contact with another copper metal, some kind of switch that's supposed to connect and disconnect the contact between these 2 metal pieces whenever a head 3.5mm plug is inserted.
What happened is when you disconnected the plug, the metal that's supposed to bend back to it's original position never did. That's why it's permanently stucked in headset mode because the phone thinks the plug is still inside. This probably happens due to age and possibly has something to do with moisture and rust, not to mention that copper is highly malleable.
Sad to say that until now this technology hasn't changed and is still being widely used. Hopefully someone will give this issue a real solution.
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
Drache said:
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
Click to expand...
Click to collapse
Yes, the USB headphone adapter works on the CDMA versions. If you plug in a second headphone set to the other open port, which ever one was connected lastly will be the one to have sound.
Fixed the problem!
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
Drache said:
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
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Click to collapse
i would hate to do this on my vibrant lol, media sound recently gave out on me after unplugging the headphone. this sucks. id look around for replacement parts..til then.. gotta get busy with the q tips til i get it to work.

Weird problem, help!

Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Bump. Please help guys, I don't know if I should return the phone or not
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
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Click to collapse
Is it for all headphones/audiocables? Look inside the jack and see if you have the two little metal pieces that push in. Those are what tells the phone is plugged in.
Sounds like you might have stuck a cable in at an angle by accident and bent one of them or thrown off the sensors
They're fine, and even if that was the case I would expect it to not recognize headphones, but the problems I am having make no sense
Have you tried different head phones?
bring the phone back.
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Click to expand...
Click to collapse
My only thought is are you using headphones with a Mic and an "action" button. If you have press the button it will play or pause the music. If you hold it down it will open the Voice dialer app. If it has the mic and button maybe there is a fault with it, hence the randomness. If you are just using headphones check the headphone icon, if its recognizing it right should just show headphones and not a headphones with a boom mic on the status bar. Either try dif mic headphones or take it back to the store
Me too
hey I am having the same problem, I use doggcatcher as my podcast player and when I have my headphones (no mic) plugged in, randomly my phone starts playing other previously downloaded podcasts over the one Im listening to in the phones stock music player, then it skips forward, backwards, then the voice dialer comes on and this is all while my phone is locked and the screen wake / power button has not been touched!
Whats going on????
having a similar problem as well and have seen it mentioned on other forums. so far no definitive fix. i'm pissed. if this turns out to be a faulty hardware issue or somethign that isn't easily solved, it's a dealbreaker. I'll take the phone back and sprint will lose a customer.
hopefully it won't come to that.
Possible related issues
Here's a non-comprehensive list of other threads I've seen mentioning this issue or similar ones. Hopefully something will turn up.
http://androidforums.com/support-tr...93628-htc-evo-headphone-jack-3-5mm-loose.html
http://www.evo4gforum.net/troublesh...es-jack-thinks-external-speakers-are-headset/
http://forum.xda-developers.com/showthread.php?t=664024&page=11
http://forum.androidcentral.com/htc-evo-4g/14006-strange-issue-when-connecting-evo-car-stereo-2.html
http://forum.androidcentral.com/htc-evo-4g/17139-music-player-automatically-starts-headphones.html
http://forums.doubletwist.com/default.aspx?g=posts&m=9916
http://androidforums.com/htc-evo-4g...lems-music-app-while-connected-aux-input.html
http://androidforums.com/tips-trick...andom-song-skipping-using-headphone-jack.html
Bump..anything? If we have to take our phones back, will they replace it on the spot? Do I need to go back to radio shack or can I just take it to a Sprint store?
Blaster ( and anyone else having this problem) have you tried installing & running a widget from the market called headset blocker? If not, give it a try and report back your results, if you don't mind
Someone says it's a faulty jack
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Had same issues with a portable stereo... exact same symptoms... found if I locked the device by pressing power button... it didn't do it at all.
Also - using an FM transmitter to car's stereo - no problems...
There is an option in the System Settings area to choose to 'pause music when headset is unplugged'... disabling that might be an optional workaround.
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
xviiivx said:
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
Click to expand...
Click to collapse
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
scaots said:
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
Click to expand...
Click to collapse
BTW - I also have near zero FM reception. I was only able to get one pair of headphones to weakly tune a few stations. Any other cheap turner works great in same location.
And yes it is definitely plugged in all the way.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
coolguy949 said:
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
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Click to collapse
They worked perfectly with my computer speakers. But they definitely went crazy in my car. I think the plug is slightly different. It must have pushed it back in to its old position because my computer speakers started acting crazy when I plugged them in again.

[Q] Why isn't my phone storing my preferences. ALSO CAR HOME FOREVER.

Two point five questions here I guess but I've tried everything and I don't know what else to do. Rooted phone, got it back in july not long after the launch. For the last week or two, maybe more, I was using MIUI with tiamat 0.7. Most recent version of both. For a while Car Home kept popping up always and being super freaking annoying. Eventually I had to freeze it with Titanium backup.
Another very bothering thing is that the audio output for media is incredibly loud. Like if I plug in some five dollar headphones and keep media on lowest, I can hear it about ten feet from the buds. Not even cupping to bounce sound, just sitting on a surface. I don't know what caused this but it may have been fault, I'm not sure if doing what I did, did this; I had a pair of broken headphones so I whittled and scraped them down just to the plain bare jack and use it as a soundkiller while I'm at work. I've done this before with no problem but this time I scraped down so some metal is exposed while the jack is in and I'm sure I touched it when I removed it. I did this for a few days and suspected it might be the issue causing the sound so I stopped.
I also wiped very thoroughly the phone and SD card and went to the latest nightly of CM7. Same issues, including car home so I'm not sure what the hell is wrong with that damn app. Also now my phone is ALWAYS rotating anything even when I tell it not to and keeps making itself silent as far as ringing and notes go. What can I do?
Tl;DR: Car home always popping up, Media sound is incredibly loud, CM7 is ALWAYS rotating.
I realized this was due to a loose connector in the headphone or usb port and the phone always thinks it is in a car docked or does whenever this is loose. I found an app called NoDock in the market, it requires root but it works on the OS level disabling the feature all the time when I want to meaning I can still use it. There is a trial that claims to work for 7 days however I've been using it for the day after I posted this until now. Another person posted in the market a bad review because his trial lasted only 30 minutes so it is a formula or something. Normally it is 3 USD so it isn't too bad.
The choices I had were using this with this app or getting a replacement through sprint officially as a damaged hardware. The replacement would be a brand new model that couldn't be rooted as of yet so I figured I'll deal with this. The evo is over a year old now and I can't be sure people will keep trying to do new things to root it so I'll keep my beloved.
I'm posting this so in case someone has the same issue and searches 3 years from now and sees this they will know what i did.
Car home is caused by pins getting crossed within the USB jack. Check for a few things:
1. Does it happen only when the phone is plugged in?
2. Is there any debris or the like inside of the USB jack that is crossing the pins?
3. Does the same thing happen when you plug another USB cable into it?
Mine did the same thing and it turned out to that my charger was screwed up and making the phone think that it was docked. So I bought a samsung charger off of Ebay for like $3 and it's worked flawlessly ever since. If there is junk inside of the phone's jack get a toothpick, or something similar, to clean it out and see if that helps. If the jack is clean and the phone still launches car home while NOT plugged in then your USB jack may be screwed up.

No sound from speaker on Lumia 900

My Lumia 900 was working fine then all of a sudden it didn't make any sound even with volume 30/30. Looking back I believe it started after I disconnected a car audio cable. I eventually tried some headphones. I removed the headphones and again nothing. I also used an audio cable for my car. After removing it the built in speaker sound was back. I thought the phone was fine but a few days later the same thing happened again. I tried the car audio cable and the sound did not come back. I tried some headphones and the sound came back. Totally random and very annoying. Is anyone else experiencing this? I really don't want to exchange my phone.
If I exchange my phone do they wipe it while you are in the store?
Are you plugging/unplugging the cables/phones while music is playing? There is some kind of quirky circuit in WP that will pause/mute sound when you plug something in while playing. Have seen this happen on both my Surround and L900. Try plugging/unplugging when music is paused and see what happens. Also, if you are using any kind of case, make sure the audio jack is fully seated.
Sent from my Lumia 900 using Board Express
I'll try your suggestion and report back
jimski said:
Are you plugging/unplugging the cables/phones while music is playing? There is some kind of quirky circuit in WP that will pause/mute sound when you plug something in while playing. Have seen this happen on both my Surround and L900. Try plugging/unplugging when music is paused and see what happens. Also, if you are using any kind of case, make sure the audio jack is fully seated.
Sent from my Lumia 900 using Board Express
Click to expand...
Click to collapse
Awesome. Thanks. I'll pay attention to what I'm doing the next time and see if your suggestion helps. I just don't want to exchange the phone if there isn't a reason to.
Possible jack problem
Alternatively, though, it could be a bad jack that makes only marginal physical contact when a plug is removed. If so, you have little to worry about with a warranty exchange. Just make sure you've sync'ed your phone to Zune on your PC, and your contacts/calendar to an Exchange or Windows Live account. You can wipe your phone yourself under Settings/About/More/Reset. About the only elements that won't be retained for a new phone once you've set up those Live and Exchange accounts are contact groups, settings, and old SMS messages.
sitizenx said:
My Lumia 900 was working fine then all of a sudden it didn't make any sound even with volume 30/30. Looking back I believe it started after I disconnected a car audio cable. I eventually tried some headphones. I removed the headphones and again nothing. I also used an audio cable for my car. After removing it the built in speaker sound was back. I thought the phone was fine but a few days later the same thing happened again. I tried the car audio cable and the sound did not come back. I tried some headphones and the sound came back. Totally random and very annoying. Is anyone else experiencing this? I really don't want to exchange my phone.
If I exchange my phone do they wipe it while you are in the store?
Click to expand...
Click to collapse
Just wanted to know whether you managed to sort your problem out ?
Having the same problem on one day old lumia, but found that I press the edge of the glass between the windows logo and search button the sound returns.
I believe there is a loose connection at the bottom of the screen with regards to the sound speaker
tfn said:
Just wanted to know whether you managed to sort your problem out ?
Having the same problem on one day old lumia, but found that I press the edge of the glass between the windows logo and search button the sound returns.
I believe there is a loose connection at the bottom of the screen with regards to the sound speaker
Click to expand...
Click to collapse
Sorry. Swapped phones because of purple screen. Sound did come back. Not sure what actually worked.
My four day old Lumia did the same thing. I would press on the bottom of the phone and sound did come back while I was holding it. I slapped the back of the Lumia against my thigh (near the speaker) and sound came back. I am definitely taking it back soon.
I had the same problem w/my Lumia 900. I chopped off the end of a cotton swap (the kind with the paper shaft) and dipped it into some alcohol. I inserted the beheaded swab into the headphone jack and twisted it around slowly and eventually the speaker started working. I guess it though I still had headphones plugged into it and it muted the speakers.
bump. i'm having this same issue. Wish I would've read thsi before hand as the car headphone connector was in my friend's car. any more ways to work around this?
Just called AT&T...they're sending a replacement phone. It's frustrating though because I'm not sure if this is a hardware or software defect. I would hate if in a year when my warranty expires, I do the same thing on accident and can't get it replaced. I couldn't even receive calls with the phone after plugging it into the car audio. So hopefully this thread will be a good warning to anyone with a lumia not to plug it into the car stereo unless you want your speakers to blow.
tfn said:
Just wanted to know whether you managed to sort your problem out ?
Having the same problem on one day old lumia, but found that I press the edge of the glass between the windows logo and search button the sound returns.
I believe there is a loose connection at the bottom of the screen with regards to the sound speaker
Click to expand...
Click to collapse
Simply press on the glass... What the... You saved my mum's phone~~

Headphone Jack Inconsistent

I got a brand new pair of earbuds (Brainwavz Delta something) and plugged them into my HTC 10.. they work fine for a bit then if I move the phone just right (or sometimes do nothing) the music stops, there's no longer a headphone icon in the status bar, and I have to unplug and plug them back in.. any idea what this may be caused by?
My Xiaomi Piston 3s worked fine with it, they just died in one ear :/
Edit** the headphones work fine with my Nexus 7, so it's not an issue of compatibility... unless the fact that it's a 3-ring plug (which should be fine, so were the pistons)
Same issue with headphone jack
I was using a pair of Fischer Audio Consonance Pro IEM's on my M8 and now 10 and experiencing the same issues. Songs skipping all over the place, starting, pausing, the OK Google app starting up and saying it couldn't hear what I said, or picking up something from what I am listening to. It is maddening. I love this phone so far, but this issue will drive me crazy if I can't be easily fixed.
It's as if the jack/plug is coming loose, since it fails to recognize the headphones until I unplug it and replug. It's very annoying, and seems to happen only if I tip the phone just the right way :/ hope it's not a hardware defect...
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
Phil750123 said:
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
Click to expand...
Click to collapse
Any way to fix it? I love the quality, when it works...
lancespahr said:
Any way to fix it? I love the quality, when it works...
Click to expand...
Click to collapse
Not really, the best way would be to get a very small 3.5m extension cable, one that isn't so sensitive,but you would only find out through trial and error. Or buy another set of headphones. For example my bose qc25 aren't to bad but a cheap sony set I have if I move abit they crackle.
Is the one bit of design htc messed up. If they would of moved it a few mm to the front and problem solved.
Surprised more people aren't moaning about it as one big points is the 24 bit audio.
Can we confirm that this is an issue across all HTC 10's and not just an unlucky few? I thought my phone might've been defected. 2 Beats headphones I have (got both as gifts) do not seem to work properly. But if I use other a plantronics headset I have, works just dandy. I'm afraid to buy any headphones not knowing which would or wouldn't work. This is not a good thing at all.
I have a Sol republic headphone with mic integrated and doesn't work properly on mine either. However, a friend of mine has a sol republic headphone too, and it works. I bought a panasonic tcm 125 and it works really well.. so IDK, I'm going to change the cable on my sol rep to see if that fix the problem.
Might be headphones with integrated control/mic which has the extra ring :/
Question: when does the issue happen for everyone else? Mine almost always acts up when I turn the screen off, maybe that has something to do with it
I can confirm this is NOT a wide spread issue, I even dropped my phone, not low enough to hang on the cord but enough movement to yank on it, I have messed with it, played around to see if I can make it have an issue, but no issue exists, its either an unlucky few or your headphones.
The only issue I have not related to this is my headphones I tested, the "Audio Technica ATH-M50" jack is too big to fit in the headphone jack while my phone has its case on (Spigen Neo Hybrid Crystal), taking the case off solves it, just barely not big enough cut out on the case for that model of headphones, regardless they don't sound as good as my IEM's so F em! lol
Have you guys tried other headphones or AUX cords? I don't have this issue anywhere, not via Headphones, not at my work on are speaker system, and not in my car via AUX.
So the actual shape or design of the headphone jack it self is NOT flawed like I noticed some have speculated.
I've been using my m50x or bose qc20's. Both work fine with no issues.
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
jgeorge15 said:
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
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Wish that were the case.. mine are specifically Android remote headphones :/
Experiencing similar issues with my Sennheiser Urbanite XL headphones. Seemingly random moments where the headphones seem to just disconnect with the slightest movement (or non-movement).
lancespahr said:
Wish that were the case.. mine are specifically Android remote headphones :/
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Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
jgeorge15 said:
Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
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Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
lancespahr said:
Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
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Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
jgeorge15 said:
Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
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I'm not a huge fan of Verizon anyway.. parents are just too afraid to lose the coverage (T-Mobile is top of my list but they're not so convinced)
I accidentally whacked my headphone jack very lightly with the tip of my finger and now my headphones seem to randomly disconnect. It works fine with my aux cable, but with my headphones with a mic it seems this happens.

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