[Help] Display not responding - OnePlus 3 Questions & Answers

Alright guys, I need help. I purchased my device right at the launch day. After a month, I accidentally dropped it badly, and even after it had tempered glass at the time (didn't have bumper) the screen got cracked along with tampered glass. Device was new at the time and I didn't want to spend another 100 bucks for display. And it wasn't that much badly damaged either, so I could live with it.
Fast forwarding to this date, after 2-3 months, the device was lying on the bed. A minute before it was working completely fine, but now it's display is dead! It was just lying there and there was no damage done whatsoever.
LEDs, charging, everything works just as fine, but the display shows some random greenish strips at random places when I press power key to turn it on.
Now, earlier accident was not covered under warranty, but this is definitely not my fault. If I take it to care center, how can I convince them that the screen did not die because of accident and that the accident was 2 months before.
Kind regards

try to heat down and the bottom of the screen. sometimes helps for amoled display if there isn't any visual damage to actual screen under glass.

acmerw said:
try to heat down and the bottom of the screen. sometimes helps for amoled display if there isn't any visual damage to actual screen under glass.
Click to expand...
Click to collapse
Like I said, there are 2-3 cracks on screen as well when it was dropped earlier.

Related

[Q] Back light only comes on after replacing LCD and Digitizer

Hello, and I appreciate everyone who has taken a look at this post.
I recently replaced my LCD and Digitizer. A couple of months ago I dropped my phone into the bilge(bottom of a boat) filled with oil. When this happened the digitizer had a crack in the corner and the LCD got flooded with oil, not to mention the phone. I took of the back cover and let the oil drain out. I didn't open up the housing or anything. I soaked up as much oil as possible. Still though, half of the screen was a few shades darker and difficult to read text messages and playing games were out of the question. Everything else was fine, the OS didn't slow down and I saw no signs of rust anywhere.
During the holidays, I got the digitizer and LCD. So I followed the video on youtube from this website on how to take apart the Xperia Play. I replaced the LCD and I used the same adhesive strip over again with the digitizer. Now when I turn on my phone, it vibrates, but the back light comes on periodically for about 2-3 seconds and then turns of. And then a few minutes later the back light will turn on and turn off again. i get no picture from the LCD. I have turned it off and on a few times. Same thing. I have also tried turning it on while holding the power button and random combinations of the other buttons. I plugged it into my pc and when the back light goes off, my computer detects a device but shortly after losses it.
I have read through other threads to see for similar stories. The only thing i can think of is maybe, I damaged the strip of the LCD or i fried my mother board. I just would like to know if it is another problem or if anyone has some good solutions for this.
If anyone can help me, it would be greatly appreciated. I love this phone and this n00b needs some help. Lol.
If it was just oil you dropped it in then the electronics will probably be fine as it is non conductive so the problem probably lies somewhere else. I do many phone repairs, mainly to iPhones, HTC's etc, but I have never done an XP so not too sure on specifics but what you describe would probably be ribbon cable related, either not a perfect connection or slightly damaged. It only takes a slight nick on the ribbon to render it useless. I replaced a digitizer on an HTC sensation once and the phone did exactly the same as what you describe. I took the new one off and put the old cracked one back on and the phone was normal again.
Dunno how much that helps but hope it's of some use
Sent from my R800i using xda app-developers app

Built quality(glass, screen, backcover..)

Am I the only one who has trouble with screen and back cover? The front glass(whole touchscreen) has apparently been glued poorly as it makes makes a clicking sound when pressed from one corner(glue holds for a while and then becomes loose again). Taking mine to warranty service tomorrow - will report how it went. The phone is still perfectly usable but I think it will not last through the warrantyperiod if nothing is done.
zordo said:
Am I the only one who has trouble with screen and back cover? The front glass(whole touchscreen) has apparently been glued poorly as it makes makes a clicking sound when pressed from one corner(glue holds for a while and then becomes loose again). Taking mine to warranty service tomorrow - will report how it went. The phone is still perfectly usable but I think it will not last through the warrantyperiod if nothing is done.
Click to expand...
Click to collapse
Mine is glued perfectly, but ONE time my phone fell to sand and screen cracked. Not badly, but still. So i think this is problem on every phone with 4,7 inch screen...

[Q] G3 virtually unharmed after dropping, but screen won't turn on

So while walking downstairs to my basement, I tried to put my phone back into my pocket and it slipped and dropped on the hard floor. It dropped about 4 ft and it had a hard plastic case around it (one of the Korean model cases with the small section exposed though). The glass screen protector I had on it cracked, but the actual screen is fine. I tried turning the phone back on, but only the notification light comes on and it keeps blinking green and blue.
EDIT: So I guess the LCD is broken cause the digitizer is completely intact and there's no indication that the phone was even dropped. Usually its the other way around.....
sonicspear64 said:
So while walking downstairs to my basement, I tried to put my phone back into my pocket and it slipped and dropped on the hard floor. It dropped about 4 ft and it had a hard plastic case around it (one of the Korean model cases with the small section exposed though). The glass screen protector I had on it cracked, but the actual screen is fine. I tried turning the phone back on, but only the notification light comes on and it keeps blinking green and blue.
EDIT: So I guess the LCD is broken cause the digitizer is completely intact and there's no indication that the phone was even dropped. Usually its the other way around.....
Click to expand...
Click to collapse
Exactly the same thing happened to me. No visible damage, but screen wont come on. LED is blinking blue and green.
Do you have any new updates regarding your phone problem?
sonicspear64 said:
So while walking downstairs to my basement, I tried to put my phone back into my pocket and it slipped and dropped on the hard floor. It dropped about 4 ft and it had a hard plastic case around it (one of the Korean model cases with the small section exposed though). The glass screen protector I had on it cracked, but the actual screen is fine. I tried turning the phone back on, but only the notification light comes on and it keeps blinking green and blue.
EDIT: So I guess the LCD is broken cause the digitizer is completely intact and there's no indication that the phone was even dropped. Usually its the other way around.....
Click to expand...
Click to collapse
try to point a light on the screen if you can see some cracks...
FYI: i dropped mine 3 times (all face down) and it survived ?
From about 3 ft...
also i have the tempered glass screen protector plus a fake spigen slim armor on it ?
Sent from from my LG-D855
LittleCannon said:
Exactly the same thing happened to me. No visible damage, but screen wont come on. LED is blinking blue and green.
Do you have any new updates regarding your phone problem?
Click to expand...
Click to collapse
The only new thing that I discovered was that the backlight is probably broken. I can see a very faint image of the LG boot logo and the carrier logo when the phone boots up, but it just hangs there and the LED keeps blinking till the battery runs out/is taken out so I don't know what else is up.
EpicChineseTime said:
try to point a light on the screen if you can see some cracks...
FYI: i dropped mine 3 times (all face down) and it survived ?
From about 3 ft...
also i have the tempered glass screen protector plus a fake spigen slim armor on it ?
Sent from from my LG-D855
Click to expand...
Click to collapse
No cracks at all. The only crack I had was on my tempered glass screen protector. I thought it was the actual screen, but I took it off and the screen was unscathed.
sonicspear64 said:
The only new thing that I discovered was that the backlight is probably broken. I can see a very faint image of the LG boot logo and the carrier logo when the phone boots up, but it just hangs there and the LED keeps blinking till the battery runs out/is taken out so I don't know what else is up.
No cracks at all. The only crack I had was on my tempered glass screen protector. I thought it was the actual screen, but I took it off and the screen was unscathed.
Click to expand...
Click to collapse
Did you manage to repair it?
sonicspear64 said:
So while walking downstairs to my basement, I tried to put my phone back into my pocket and it slipped and dropped on the hard floor. It dropped about 4 ft and it had a hard plastic case around it (one of the Korean model cases with the small section exposed though). The glass screen protector I had on it cracked, but the actual screen is fine. I tried turning the phone back on, but only the notification light comes on and it keeps blinking green and blue.
EDIT: So I guess the LCD is broken cause the digitizer is completely intact and there's no indication that the phone was even dropped. Usually its the other way around.....
Click to expand...
Click to collapse
Take it back to and tell them that the phone just stopped working. I'm sure they will fix it under warranty.
Sent from my LG Gangster 3
Small update!
I have just receive phone from warrany repair.
Apparently, motherboard was broken!!!!
LittleCannon said:
Small update!
I have just receive phone from warrany repair.
Apparently, motherboard was broken!!!!
Click to expand...
Click to collapse
Ive just dropped mine from sitting on the loo, 2 foot drop if that and again, wont turn the screen on led flashed blue/green omg, not having a good day after being late for work cos the car ran out of petrol while I was scraping the windows, then broke the key off in the lock for the shed, had to break into my shed only to find the petrol can was empty, defrosted my wife's car and went n got some petrol in the can, fitted the filler pipe to the can, on putting the petrol in the car the pipe snapped off so had to go hunting for another, now I've just dropped my sodding phone gurrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Ive just shined a light on it and it is on and working but screen is black without the torch, managed to turn brightness to full, no better.
Update, phone was deemed not repairable by my phone insurance through my bank so they sent me a brand new one yummy ?

Completely unresponsive touchscreen

Hello all,
I will preface this by saying that this issue is likely a result of water damage. However, my experience has been a bit odd. So someone bumped my chair, spilled water partially on my phone. I immediately removed the case and battery and let the phone sit for a good half hour before examining it. Looked completely dry so I inserted the battery and booted up. Went perfectly fine until the home screen appeared, at which point the screen did not register any touches and I could not interact with the phone. Removed the battery again and reexamined the phone: upon shaking it I found that some water shook free and was immediately worried. Let it dry for another half hour or so, rebooted it, and it worked perfectly for about half an hour, listened to music and such.
While texting, I noticed that there was some worrisome screen flickering going on so I removed the battery again and let it dry for another hour or two. Now I've reattempted to reboot it, but the screen absolutely refuses to respond to touch input. The phone appears to work perfectly fine and there is no damage to the screen I can see, nor does the flickering appear anymore. But touch input is fully unresponsive.
My current plan is to by a replacement digitizer, screen, and frame combo and replace that but I wanted to check in with the forum first to see if anyone has any ideas as to what the problem is and how I might go about verifying that the digitizer is indeed broken.
ericralph said:
Hello all,
I will preface this by saying that this issue is likely a result of water damage. However, my experience has been a bit odd. So someone bumped my chair, spilled water partially on my phone. I immediately removed the case and battery and let the phone sit for a good half hour before examining it. Looked completely dry so I inserted the battery and booted up. Went perfectly fine until the home screen appeared, at which point the screen did not register any touches and I could not interact with the phone. Removed the battery again and reexamined the phone: upon shaking it I found that some water shook free and was immediately worried. Let it dry for another half hour or so, rebooted it, and it worked perfectly for about half an hour, listened to music and such.
While texting, I noticed that there was some worrisome screen flickering going on so I removed the battery again and let it dry for another hour or two. Now I've reattempted to reboot it, but the screen absolutely refuses to respond to touch input. The phone appears to work perfectly fine and there is no damage to the screen I can see, nor does the flickering appear anymore. But touch input is fully unresponsive.
My current plan is to by a replacement digitizer, screen, and frame combo and replace that but I wanted to check in with the forum first to see if anyone has any ideas as to what the problem is and how I might go about verifying that the digitizer is indeed broken.
Click to expand...
Click to collapse
I've personally not known digitizers to go bad from a little water. Usually it's an internal area where the water is getting too. If you're no longer under warranty I'd take the phone apart from the back by taking out the screws and examining it that way. It may be too late for it if it's caused flickering in the screen. It could have weakened it. Am I saying don't buy a digitizer? No that's up to you. Unfortunately since you used it within a few hours of it getting wet I'm not sure. The best thing to do is to at least let it have a chance to dry overnight since the water gets in places that not much air gets to it takes longer to dry. Some have had luck putting the phone in a baggy of dry rice to extract the moisture. I've never had much luck with that method. I've always taken the phone apart as much as I can and then putting rubbing alcohol on the board to seep in where the water may have gotten and then letting it air dry. Make sure not to get it on the screen though. And with any advice like this I take no responsibility if the phone messes up, becomes unusable or turns into a Ferrari
phonepie said:
I've personally not known digitizers to go bad from a little water. Usually it's an internal area where the water is getting too. If you're no longer under warranty I'd take the phone apart from the back by taking out the screws and examining it that way. It may be too late for it if it's caused flickering in the screen. It could have weakened it. Am I saying don't buy a digitizer? No that's up to you. Unfortunately since you used it within a few hours of it getting wet I'm not sure. The best thing to do is to at least let it have a chance to dry overnight since the water gets in places that not much air gets to it takes longer to dry. Some have had luck putting the phone in a baggy of dry rice to extract the moisture. I've never had much luck with that method. I've always taken the phone apart as much as I can and then putting rubbing alcohol on the board to seep in where the water may have gotten and then letting it air dry. Make sure not to get it on the screen though. And with any advice like this I take no responsibility if the phone messes up, becomes unusable or turns into a Ferrari
Click to expand...
Click to collapse
Thanks a ton for the reply. I have essentially come to the same conclusion. It is quite an absurd issue that EVERYTHING appears to function, but the screen is no longer responsive to touch input. I'm going to try and replace the display body (only $50, can return it within 30 days if no luck). My Verizon contract ends in mid July so I just need a phone that can limp to that point or whenever the next Nexus is released.
Well, I managed to replace the screen/digitizer/body (essentially did a transplant of everything) and now my phone is back in reasonable working order. Had some odd issues with screen flickering again so that is worrisome, but the touch screen now works fine. Only issue is that the screen is absolute trash and is washed out, with major light leakage around the bezels (may have gotten some ****ty knockoff from China ).

Tab s4 t835 spot on screen glass

i have tab s4 t835.
accidentally tab slipped from hand and hit floor from about 2 or 2.5 feet height. nothing happens but there is grey whitish blurred area created on glass shown on picture attached. s pen ..touch image all working good on it.. as screen turn ON this greyish area almost non visible.
can someone help me what is this and how i remove this from screen or glass..?
This looks like you damaged the lcd screen when you dropped it. I don't think it is anything you can "remove" short of replacing the screen. Which, for Samsung, is usually pricy.
but the screen works good at that portion even s pen works fine..
That doesn't mean that liquid crystal matrix under the glass isn't damaged. The display has multiple layers, and you can damage one without breaking the others. The problem with Samsung is that they laminate the layers in such a way that you really have to replace the entire front assembly to fix a broken screen. This looks like a damaged lcd to me. There is probably a screen repair shop near you that could evaluate it.
u r right ... i must get it check from repair shop or samsung and see what tthey say... but im also thinking now i will use it as it is as it didnt cause any hinderance to me
That's the thing about damaged screens. You usually can still use them fine. With Samsung, I'm guessing the repair will be in the $300 rang. Which is 50% of a new device. And probably 100% of the current eBay identicle unit replacement cost. It is crazy how quickly the value drops out of these tablets. After two years and the emergence of the Tab S3 and Tab S4, trade-in eBay sale value for my Tab S2 dropped from $650 to $120.
Let me know if the techs that look at your tab agree with me. If I'm wrong, I'll buy you a beer next time you're in Lubbock.
Joe
yep,
Looks like damage to one of the inner layers in the screen sandwich. Fortunately along the edge and not in the middle of the screen. It could just be 2 layers pulled apart because of the hit, but I don't know of any way to repair aside from a complete screen replacement.
Does that part of the screen still light up, or are there dead pixels?
Note10.1Dude said:
yep,
Looks like damage to one of the inner layers in the screen sandwich. Fortunately along the edge and not in the middle of the screen. It could just be 2 layers pulled apart because of the hit, but I don't know of any way to repair aside from a complete screen replacement.
Does that part of the screen still light up, or are there dead pixels?
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yup that part light up and all pixels r good at that place.... evdn when screen is ON .. u cant even see the spot

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