Moto Z play scratch on back side - Moto Z Play Questions & Answers

Today I got my moto z play from amazon. So while I was looking around the back of my device I found this scratch. So should I replace the phone from amazon?

Monkey D.Luffy007 said:
Today I got my moto z play from amazon. So while I was looking around the back of my device I found this scratch. So should I replace the phone from amazon?
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Yes u should go for replace

I agree. Replace it man. It's a beautiful device in my opinion. And it's one thing if you end up scratching it. But to receive it scratched is a shame. Replace it. When you get the new one you will feel way happier despite the wait...

Are you from India? Cause even I got mine scratched on the back. I even notified for replacement but wasn't contacted.

Monkey D.Luffy007 said:
Today I got my moto z play from amazon. So while I was looking around the back of my device I found this scratch. So should I replace the phone from amazon?
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Totally! The phone must come without scratches. Anything out of the box different from perfection must be returned immediately.

akshaypatil869 said:
Are you from India? Cause even I got mine scratched on the back. I even notified for replacement but wasn't contacted.
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Yes I am from India. I contacted amazon via customer service number and they said they need to see the crack so they gave me an email to which I sent pictures of the cracked location and they approved it and sent me an email that I am eligible for a replacement. They will collect my phone tomorrow.

amit000in said:
Yes u should go for replace
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metalmike6 said:
I agree. Replace it man. It's a beautiful device in my opinion. And it's one thing if you end up scratching it. But to receive it scratched is a shame. Replace it. When you get the new one you will feel way happier despite the wait...
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arides said:
Totally! The phone must come without scratches. Anything out of the box different from perfection must be returned immediately.
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Done!Thanks guys .

Related

Stuck pixels

So I just got my HTC one from best buy about a week ago and it just developed a long line of stuck pixels. Who do I contact since I have a blue one? Best buy?
Sent from my only One.
yojoe600 said:
So I just got my HTC one from best buy about a week ago and it just developed a long line of stuck pixels. Who do I contact since I have a blue one? Best buy?
Sent from my only One.
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Ya, I would just run it back to Best Buy. I'm sure they'd exchange it.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Even if I bought in online I could go to the store right?
Sent from my only One.
yojoe600 said:
Even if I bought in online I could go to the store right?
Sent from my only One.
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I would refrain from the store if possible they might screw with your plan. They have to add the phone to your account and they'll probably try to change your data plan in store. I get my phone tomorrow in the mail :good: hopefully there aren't any issues.
zetsumeikuro said:
I would refrain from the store if possible they might screw with your plan. They have to add the phone to your account and they'll probably try to change your data plan in store. I get my phone tomorrow in the mail :good: hopefully there aren't any issues.
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I was wondering when yours was coming. The only problem is with the pixel problem it sometimes fixes itself and then comes back. Which is quite annoying.
yojoe600 said:
I was wondering when yours was coming. The only problem is with the pixel problem it sometimes fixes itself and then comes back. Which is quite annoying.
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How long ago did you get your phone again? I just hope they don't try to screw with your data plan if you do go into the store. Maybe just request a replacement online via the BestBuy website?
zetsumeikuro said:
How long ago did you get your phone again? I just hope they don't try to screw with your data plan if you do go into the store. Maybe just request a replacement online via the BestBuy website?
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they should not mess with the plan when exchanging. And I ordered on the 26th and got it on the 2nd.
yojoe600 said:
they should not mess with the plan when exchanging. And I ordered on the 26th and got it on the 2nd.
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I'm sure they'll try to force you to activate the phone in store and who knows what the rep will do. That's why I aborted at the store since the punk was trying to change my plan.
zetsumeikuro said:
I'm sure they'll try to force you to activate the phone in store and who knows what the rep will do. That's why I aborted at the store since the punk was trying to change my plan.
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Yea I know what you mean. I will make sure that doesn't happen.
yojoe600 said:
Yea I know what you mean. I will make sure that doesn't happen.
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I think they will give you some BS about store policy about them having to activate phones in store.
zetsumeikuro said:
I think they will give you some BS about store policy about them having to activate phones in store.
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Haha I can picture that. I can get the pixel line to fix itself when I use the dead pixel app, but it comes back after a while... This is so frustrating it was perfect untill today.
yojoe600 said:
Haha I can picture that. I can get the pixel line to fix itself when I use the dead pixel app, but it comes back after a while... This is so frustrating it was perfect untill today.
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I'm worried about mine too lol. When I had the Rezound I had 4 brand new out of box that had dead/stuck pixels.
zetsumeikuro said:
I'm worried about mine too lol. When I had the Rezound I had 4 brand new out of box that had dead/stuck pixels.
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I usually have good luck. I have never replaced a phone.
yojoe600 said:
I usually have good luck. I have never replaced a phone.
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I have odd luck with phones. But it has gotten me a lot of free phones lol.

Why does Samsung wipe your device for a screen repair?

I sent my t800 in for a screen repair had it exactly how I liked rooted, blisspop on backup and currently trying out ironman. All my settings, games, icons everything possible gone. Its back to nib. I'm relieved my device is like new but what's the point of them doing this? Plus I don't have a windows PC so getting root is a hassle. Sorry just annoyed
Moto X 2014
Well probably to be extra safe of making sure everything works. They mostly do that with every repair they do
DUHAsianSKILLZ said:
Well probably to be extra safe of making sure everything works. They mostly do that with every repair they do
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They could at least mention it when your setting up the repairs. Plus the tablet had rapid battery draw before and it still has it. There supposed to do a full diagnostics after repair
Moto X 2014
Maybe they didn't send you your repaired device, but a refurbished one. This is quite common with electronics. Did you check serial/IMIE numbers?
I would asume that, too.
they always wipe for data protection ****
Venzent said:
Maybe they didn't send you your repaired device, but a refurbished one. This is quite common with electronics. Did you check serial/IMIE numbers?
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I thought about that but it has the same nick in the frame where I broke the screen. They might as well of sent me a refurb though
Moto X 2014
Venzent said:
Maybe they didn't send you your repaired device, but a refurbished one. This is quite common with electronics. Did you check serial/IMIE numbers?
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Its the same device when I broke the screen I nicked the chassis and its still there. I actually wouldn't of mined a refurb all of mine have always looked nib.
Moto X 2014
I wondered what you would say if the pictures taken with your tab of mrs Maduro78 would end up at HotXDAwife.com
HANSB57 said:
I wondered what you would say if the pictures taken with your tab of mrs Maduro78 would end up at HotXDAwife.com
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ROFL
HANSB57 said:
I wondered what you would say if the pictures taken with your tab of mrs Maduro78 would end up at HotXDAwife.com
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Lmaoo now that you mentioned it there were some pics on it that shouldn't be viewed lol. Im not with any of them anymore so screw it lol.
Moto X 2014
I did send in my gs3 when it came out for repair, because the screen broke, and I asked the customer service people why they wiped the data, they gave me various reasons like ; I might get a refurbished one, they need to make sure the screen works and they run various tests. And for my own privacy protection so that no one intends to go thru my phone and gather data.

Moto 360 for $129.99 @ woot.com - NOW SOLD OUT

Mod Edit: Selling site links not allowed on XDA. Thread closed.
great price. has anyone purchased from them? they are reliable?
Woot is a great site, they are owned by Amazon, I have purchased a ton of stuff from them. Make sure you check the warranty though since they are reconditioned.
based on slickdeal replies, it has a 1 yr warrantee from moto. I jump on this and bought myself one.
And they are now sold out. I got one though! Can't wait!
Sent from my Nexus 6 using Tapatalk
I got one too. Came yesterday. IMHO it was poorly packaged. But the watch itself is fine.
Sent from my 831C using Tapatalk
galexandr said:
I got one too. Came yesterday. IMHO it was poorly packaged. But the watch itself is fine.
Sent from my 831C using Tapatalk
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Poorly package? Why? Mine is still to come. Now I'm worried
mtvdeo said:
Poorly package? Why? Mine is still to come. Now I'm worried
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I just got mine on Friday and it was just fine. I can not tell that it's a refurbished one besides the box it comes in says it. I would not worry about it
149 $ on Amazon
http://www.amazon.com/gp/product/B00O0BRXBE/
leather 149
metal 199
Got mine on Friday.... No problem with it. It says 'Certified Refurbished by Motorola' on the box. I'm replacing a Asus Zenwatch, mostly for the wifi connectivity
mtvdeo said:
Poorly package? Why? Mine is still to come. Now I'm worried
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ewalk4866 said:
I just got mine on Friday and it was just fine. I can not tell that it's a refurbished one besides the box it comes in says it. I would not worry about it
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The watch itself is great. I agree. All the accessories are there and wrapped nicely in plastic. The box it came in I feel could have been a little more professional. It had one of those air foam thingys and the watch itself which moved around the box when I got it.
Sent from my 831C using Tapatalk
alimmm78 said:
http://www.amazon.com/gp/product/B00O0BRXBE/
leather 149
metal 199
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Same prices at Best Buy for Memorial Day sale in case you want immediate gratification.
It's back at Amazon with a $99 price tag
Aaaaand they're gone
Omen87 said:
Aaaaand they're gone
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And I gotten one...............
Not
earthtk said:
And I gotten one...............
Not
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I got one, but I have yet to receive it. Slowest shipping service I've ever used.
leximu5 said:
I got one, but I have yet to receive it. Slowest shipping service I've ever used.
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Not sure if it was the right thing to skip it haha...

Anyone with yellow tint at bottom of display?

Does anyone have yellow tint at the bottom of there display? Its not pink tint but off white. Very annoying. Not sure what to do.
Yup have it as well..now on my 2nd 10. Tianma panel. Having youtube on repeat during the past days on full brightness to see if the screen will get any better (dry out the glue). Can always try... right?
Otherwise it's going back for replacement...
Can you share the pic ..
mine has it too, I have my second 10 on the way and it should be here tomorrow. Really hoping that is fixed, so annoying. I'd keep it if the whites where consistent...
joshuadjohnson22 said:
mine has it too, I have my second 10 on the way and it should be here tomorrow. Really hoping that is fixed, so annoying. I'd keep it if the whites where consistent...
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yeah its annoying especially since I see it now all the time. Id take the pink over this yellow anyday
joshuadjohnson22 said:
mine has it too, I have my second 10 on the way and it should be here tomorrow. Really hoping that is fixed, so annoying. I'd keep it if the whites where consistent...
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how do you request a replacement? or switch out?
aknotts415 said:
yeah its annoying especially since I see it now all the time. Id take the pink over this yellow anyday
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Yeah well I had pink too but that got better but this has stayed the same
aknotts415 said:
how do you request a replacement? or switch out?
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I requested but they told me I had to reorder and then return the first one. They also said I could send the bad one back and after they processed it I could reorder but I want to have a phone
joshuadjohnson22 said:
Yeah well I had pink too but that got better but this has stayed the same
I requested but they told me I had to reorder and then return the first one. They also said I could send the bad one back and after they processed it I could reorder but I want to have a phone
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wow thats crap. So you loose the $100 off?
aknotts415 said:
wow thats crap. So you loose the $100 off?
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No they gave it to me using the promo code HTC1011 it still worked
joshuadjohnson22 said:
No they gave it to me using the promo code HTC1011 it still worked
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how close is ur replacement model to getting to you? I dont wanna keep ordering it and getting bad panels lol. Did they upgrade you too next day shipping for free?
aknotts415 said:
how close is ur replacement model to getting to you? I dont wanna keep ordering it and getting bad panels lol. Did they upgrade you too next day shipping for free?
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It will be here tomorrow, I ordered it really late on the 11th it immediately went to pending fulfillment and shipped Thursday night (12th) but with the weekend it will be here Tuesday. Not too bad but no they didn't upgrade shipment.
My uncles had this in his One V, it never went away even 3 years later.
Better to ask for a replacement, pink tint ''glue'' is different
Okay lol keep me posted buddy! I already had a return request for my phone as I was disappointed by the camera somewhat. Ill wait too see how your new one is and make a decision lol I dont wanna play find the good panel game lol
vegetaleb said:
My uncles had this in his One V, it never went away even 3 years later.
Better to ask for a replacement, pink tint ''glue'' is different
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Good to know, I'm hoping for a sharp panel.
joshuadjohnson22 said:
It will be here tomorrow, I ordered it really late on the 11th it immediately went to pending fulfillment and shipped Thursday night (12th) but with the weekend it will be here Tuesday. Not too bad but no they didn't upgrade shipment.
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vegetaleb said:
My uncles had this in his One V, it never went away even 3 years later.
Better to ask for a replacement, pink tint ''glue'' is different
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Click to collapse
joshuadjohnson22 said:
Good to know, I'm hoping for a sharp panel.
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Hey josh just saw your message about google voice, i message you back. Sorry I didnt see it lol
aknotts415 said:
Okay lol keep me posted buddy! I already had a return request for my phone as I was disappointed by the camera somewhat. Ill wait too see how your new one is and make a decision lol I dont wanna play find the good panel game lol
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haha alright I'll update you tomorrow night after work. I hope it is better but we will see. I still have my 6P so worst case is I will stick with that until the new nexus is announced.
aknotts415 said:
Hey josh just saw your message about google voice, i message you back. Sorry I didnt see it lol
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Thanks!
joshuadjohnson22 said:
Good to know, I'm hoping for a sharp panel.
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did they charge you return shipping?
aknotts415 said:
did they charge you return shipping?
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Not sure if they will or not, they told me to let them know when my new device is here so they can process the return. I'm not sure what that means but I would assume they would. Who knows with them lol
joshuadjohnson22 said:
Not sure if they will or not, they told me to let them know when my new device is here so they can process the return. I'm not sure what that means but I would assume they would. Who knows with them lol
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Okay hmm lol kinda lame treatment since it was their defect...lol...
aknotts415 said:
Okay hmm lol kinda lame treatment since it was their defect...lol...
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I agree, after google I got spoiled. I have never had such good support on a phone.But ironically I had the same screen issues on the 6P and I had to go through like 5 replacement units before having a good one

Anyone buy a OPO replacement screen from these sellers?

Hi everyone,
After 3 years and 3 months of care and affection, my OPO screen finally cracked. The LCD is ok but the digitizer is gone. I've been going through the different sellers on Aliexpress and I need some feedback from all of you who have replaced your screens. Which of these should I get?
https://www.aliexpress.com/item/New...lgo_pvid=d8d500c9-b9d4-4acb-9110-9281be0b1ab6
https://www.aliexpress.com/item/For...lgo_pvid=d8d500c9-b9d4-4acb-9110-9281be0b1ab6
https://www.aliexpress.com/item/Bla...lgo_pvid=d8d500c9-b9d4-4acb-9110-9281be0b1ab6
Any other alternative would be most welcome.
I appreciate the time taken to look and respond to this.
Thank you...
@Mr.Ak @Setting.Out
Do you have any suggestions?
secretkloud said:
@Mr.Ak @Setting.Out
Do you have any suggestions?
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Don't use aliexpress,use any other site that does the work.I prefer eBay.
secretkloud said:
@[email protected]
Do you have any suggestions?
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The aliexpress ones look "right".. Can't say if they are off stock photos..
Here's an article.. Another stock image seller, but comes with a review..
https://www.reddit.com/r/oneplus/comments/360d1x/my_review_of_etradesupplys_oem_oneplus_one_lcd/
Setting.Out said:
The aliexpress ones look "right".. Can't say if they are off stock photos..
Here's an article.. Another stock image seller, but comes with a review..
https://www.reddit.com/r/oneplus/comments/360d1x/my_review_of_etradesupplys_oem_oneplus_one_lcd/
Click to expand...
Click to collapse
Thanks...
Mr.Ak said:
Don't use aliexpress,use any other site that does the work.I prefer eBay.
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Click to collapse
Ebay is a bit difficult for me. Thanks anyhow...
Setting.Out said:
The aliexpress ones look "right".. Can't say if they are off stock photos..
Here's an article.. Another stock image seller, but comes with a review..
https://www.reddit.com/r/oneplus/comments/360d1x/my_review_of_etradesupplys_oem_oneplus_one_lcd/
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Click to collapse
Shipping from the site shown is a lot more expensive, almost the cost of the screen. I wouldn't mind, if the screen itself turns out OK. Oh! Why did it break!
Guess I'll have to start saving up for another phone...............................
Just a suggestion, if u have friend in China, then send the phone to ur friend and ask he or she use JD (jd.com) Phone Repair Service (which allow phones which not buy from it have an original repair service (of courser, not free)
I'd recommend QAIDAI for replacement screens. (also on Aliexpress)

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